3,334 Senior Training Manager jobs in the United States

Akkodis is seeking a Training (TWI) Manager for a direct job with a client in Rochester, NY. Must hold a Bachelor's in operations, training, engineering, or related field to be considered. You will be responsible for developing and leading the deployment of the TWI program across company’s manufacturing sites. This role focuses on building front-line leadership capability, improving job instruction and training consistency, and embedding standard work practices that support quality, safety, and productivity. Working in close partnership with Manufacturing, QIC, Quality, and HR teams, the TWI Leader ensures sustainable skills development and fosters a strong foundation for a continuous improvement culture.

Rate Range: $90/k. to $125/k. The rate may be negotiable based on experience, education, geographic location, and other factors.

Training (TWI) Manager job responsibilities include:

• Serve as the primary subject matter expert and champion for TWI Job Instruction (JI), Job Methods (JM), and Job Relations (JR) at the Rochester sites.
• Design and execute a site-specific TWI deployment roadmap aligned with operational goals and the overall Continuous Improvement strategy.
• Lead and facilitate TWI training sessions, coaching sessions, and workshops for operators, team leads, and supervisors.
• Work closely with area trainers, production supervisors, and technical SMEs to create and maintain Job Breakdown Sheets and other training documentation.
• Monitor and support the execution of standard work training and ensure integration with onboarding and cross-training efforts.
• Collaborate with Human Resources and Manufacturing leadership to align TWI efforts with workforce development and employee engagement goals.
• Track and report TWI metrics including training coverage, skill certification, quality impact, and time-to-proficiency.
• Provide hands-on coaching to front-line leaders in applying effective people-management practices through Job Relations.
• Serve as a key resource during Kaizen and problem-solving activities to ensure training and standard work are addressed.
• Stay current on advancements in TWI methodology and other training best practices applicable to the life sciences industry.
• Ensure compliance with applicable company’s SOPs, ISO/FDA regulations, and safety requirements.

Desired Qualifications:

• Bachelor's degree in operations, training, engineering, or related field is required.
• Minimum Five years related experience.
• Strong knowledge and understanding of TWI Job Instructions (JIB), Job Methods (JM), and Job Relations (JR) with proven experience coaching and training across a diverse workforce.
• Skilled in developing training documentation, job aids, and visual standard work tools.
• Proficiency in Microsoft Office; ability to track and analyze training data required.
• Experience with LMS platforms and digital tools for training delivery, is required.

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at or

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit .

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

· The California Fair Chance Act

· Los Angeles City Fair Chance Ordinance

· Los Angeles County Fair Chance Ordinance for Employers

· San Francisco Fair Chance Ordinance

Technical Services and Training Manager

*This role can be based out of Charlottesville, Roanoke, Lynchburg, Richmond, or Fredericksburg, VA*

Position Summary:

The Technical Services and Training Manager is responsible for leading the technical support, training, and development functions for the company’s HVAC product lines. This role ensures that internal teams, customers, and contractor partners receive the technical guidance, education, and support needed to drive product knowledge, customer satisfaction, and operational excellence across the distribution network.

Key Responsibilities:

• Provide advanced technical support to internal sales teams, branch personnel, and external customers regarding HVAC products, applications, and troubleshooting.
• Develop and deliver technical training programs for employees, customers, and contractors — including in-person sessions, virtual training, and hands-on demonstrations.
• Manage and develop technical services and training team, activity, processes, and daily operations.
• Maintain up-to-date knowledge of HVAC products, technologies, and industry standards to ensure accurate and timely technical guidance.
• Create and maintain training materials, technical bulletins, and reference guides.
• Support warranty evaluation processes and assist in resolving complex product issues.
• Partner with vendors and manufacturers to coordinate technical certifications and training opportunities.
• Track and analyze training effectiveness and technical support metrics to identify trends, gaps, and opportunities for improvement.
• Collaborate with Sales, Operations, and Purchasing leadership to align technical support and training initiatives with company goals.
• Manage and mentor any technical support or training staff within the department.

Qualifications:

• 5+ years of experience in HVAC technical service, field service, service management or related roles (manufacturer, distribution experience preferred).
• Strong knowledge of HVAC systems, components, and installation/service practices.
• Excellent communication, presentation, and training facilitation skills.
• Ability to troubleshoot and solve complex technical issues.
• Experience developing technical training materials and leading training sessions.
• Strong organizational and project management skills.
• Proficiency with standard office and presentation software; LMS experience a plus.
• EPA certification or other HVAC-related certifications preferred.

Position Summary:

Bulgari Corporation of America is looking for a Retail Training Manager for the US Northwest region of our North America network. This position reports to the Director of Training, North America, and will engage in all training activities to support the assigned territory in North America.

Essential Duties:

• Analyze existing content, identifying learning opportunities and support team in creating necessary content to address needs
• Upskill sales teams on watch knowledge including high end complications
• Deploy and reinforce trainings to Store Managers and Client Advisors on Bulgari client experience, selling techniques, Jewelry/Watch/Accessory collections, brand history, and storytelling
• Participate in retail coaching/in-store observation and provide feedback to Store Director and Director, Training North America
• Collaborate on the Onboarding process of all regional retail hires
• Assist in the localization of any training initiatives launched by central training
• Create, monitor, and track store visits to support key regional initiatives
• Partner in the preparation of, execute and follow-up on in-store trainings
• Responsible for the monitoring of all eLearning platforms for assigned market
• Follow-up and build on needs analysis and action plans related to Mystery Shop and Voice of Client initiatives
• Perform any ad-hoc projects as required by management to support the business
• Collaborate with interdepartmental committees or task forces, as necessary

Key Competencies:

• Minimum of 5 years of sales and/or training in a luxury environment
• Extensive watch knowledge required, supplemental certification with FHH or similar is a plus
• Understanding of competitive watch market with strong knowledge of micro-mechanics
• Supplemental certification with GIA, FHH, or similar a plus
• Knowledge of eLearning platforms
• Knowledge of Microsoft Office applications
• Ability to manage departmental budget contribution and process expense reports in a timely manner
• Ability to navigate various professional environments in an agile manner
• Ability to travel domestically and internationally up to 50%-70% of time

Position Summary:

Bulgari Corporation of America is looking for a Retail Training Manager for the US Northwest region of our North America network. This position reports to the Director of Training, North America, and will engage in all training activities to support the assigned territory in North America.

Essential Duties:

• Analyze existing content, identifying learning opportunities and support team in creating necessary content to address needs
• Upskill sales teams on watch knowledge including high end complications
• Deploy and reinforce trainings to Store Managers and Client Advisors on Bulgari client experience, selling techniques, Jewelry/Watch/Accessory collections, brand history, and storytelling
• Participate in retail coaching/in-store observation and provide feedback to Store Director and Director, Training North America
• Collaborate on the Onboarding process of all regional retail hires
• Assist in the localization of any training initiatives launched by central training
• Create, monitor, and track store visits to support key regional initiatives
• Partner in the preparation of, execute and follow-up on in-store trainings
• Responsible for the monitoring of all eLearning platforms for assigned market
• Follow-up and build on needs analysis and action plans related to Mystery Shop and Voice of Client initiatives
• Perform any ad-hoc projects as required by management to support the business
• Collaborate with interdepartmental committees or task forces, as necessary

Key Competencies:

• Minimum of 5 years of sales and/or training in a luxury environment
• Extensive watch knowledge required, supplemental certification with FHH or similar is a plus
• Understanding of competitive watch market with strong knowledge of micro-mechanics
• Supplemental certification with GIA, FHH, or similar a plus
• Knowledge of eLearning platforms
• Knowledge of Microsoft Office applications
• Ability to manage departmental budget contribution and process expense reports in a timely manner
• Ability to navigate various professional environments in an agile manner
• Ability to travel domestically and internationally up to 50%-70% of time

Position Summary:

Bulgari Corporation of America is looking for a Retail Training Manager for the US Northwest region of our North America network. This position reports to the Director of Training, North America, and will engage in all training activities to support the assigned territory in North America.

Essential Duties:

• Analyze existing content, identifying learning opportunities and support team in creating necessary content to address needs
• Upskill sales teams on watch knowledge including high end complications
• Deploy and reinforce trainings to Store Managers and Client Advisors on Bulgari client experience, selling techniques, Jewelry/Watch/Accessory collections, brand history, and storytelling
• Participate in retail coaching/in-store observation and provide feedback to Store Director and Director, Training North America
• Collaborate on the Onboarding process of all regional retail hires
• Assist in the localization of any training initiatives launched by central training
• Create, monitor, and track store visits to support key regional initiatives
• Partner in the preparation of, execute and follow-up on in-store trainings
• Responsible for the monitoring of all eLearning platforms for assigned market
• Follow-up and build on needs analysis and action plans related to Mystery Shop and Voice of Client initiatives
• Perform any ad-hoc projects as required by management to support the business
• Collaborate with interdepartmental committees or task forces, as necessary

Key Competencies:

• Minimum of 5 years of sales and/or training in a luxury environment
• Extensive watch knowledge required, supplemental certification with FHH or similar is a plus
• Understanding of competitive watch market with strong knowledge of micro-mechanics
• Supplemental certification with GIA, FHH, or similar a plus
• Knowledge of eLearning platforms
• Knowledge of Microsoft Office applications
• Ability to manage departmental budget contribution and process expense reports in a timely manner
• Ability to navigate various professional environments in an agile manner
• Ability to travel domestically and internationally up to 50%-70% of time

Position Summary:

Bulgari Corporation of America is looking for a Retail Training Manager for the US Northwest region of our North America network. This position reports to the Director of Training, North America, and will engage in all training activities to support the assigned territory in North America.

Essential Duties:

• Analyze existing content, identifying learning opportunities and support team in creating necessary content to address needs
• Upskill sales teams on watch knowledge including high end complications
• Deploy and reinforce trainings to Store Managers and Client Advisors on Bulgari client experience, selling techniques, Jewelry/Watch/Accessory collections, brand history, and storytelling
• Participate in retail coaching/in-store observation and provide feedback to Store Director and Director, Training North America
• Collaborate on the Onboarding process of all regional retail hires
• Assist in the localization of any training initiatives launched by central training
• Create, monitor, and track store visits to support key regional initiatives
• Partner in the preparation of, execute and follow-up on in-store trainings
• Responsible for the monitoring of all eLearning platforms for assigned market
• Follow-up and build on needs analysis and action plans related to Mystery Shop and Voice of Client initiatives
• Perform any ad-hoc projects as required by management to support the business
• Collaborate with interdepartmental committees or task forces, as necessary

Key Competencies:

• Minimum of 5 years of sales and/or training in a luxury environment
• Extensive watch knowledge required, supplemental certification with FHH or similar is a plus
• Understanding of competitive watch market with strong knowledge of micro-mechanics
• Supplemental certification with GIA, FHH, or similar a plus
• Knowledge of eLearning platforms
• Knowledge of Microsoft Office applications
• Ability to manage departmental budget contribution and process expense reports in a timely manner
• Ability to navigate various professional environments in an agile manner
• Ability to travel domestically and internationally up to 50%-70% of time

Position Summary:

Bulgari Corporation of America is looking for a Retail Training Manager for the US Northwest region of our North America network. This position reports to the Director of Training, North America, and will engage in all training activities to support the assigned territory in North America.

Essential Duties:

• Analyze existing content, identifying learning opportunities and support team in creating necessary content to address needs
• Upskill sales teams on watch knowledge including high end complications
• Deploy and reinforce trainings to Store Managers and Client Advisors on Bulgari client experience, selling techniques, Jewelry/Watch/Accessory collections, brand history, and storytelling
• Participate in retail coaching/in-store observation and provide feedback to Store Director and Director, Training North America
• Collaborate on the Onboarding process of all regional retail hires
• Assist in the localization of any training initiatives launched by central training
• Create, monitor, and track store visits to support key regional initiatives
• Partner in the preparation of, execute and follow-up on in-store trainings
• Responsible for the monitoring of all eLearning platforms for assigned market
• Follow-up and build on needs analysis and action plans related to Mystery Shop and Voice of Client initiatives
• Perform any ad-hoc projects as required by management to support the business
• Collaborate with interdepartmental committees or task forces, as necessary

Key Competencies:

• Minimum of 5 years of sales and/or training in a luxury environment
• Extensive watch knowledge required, supplemental certification with FHH or similar is a plus
• Understanding of competitive watch market with strong knowledge of micro-mechanics
• Supplemental certification with GIA, FHH, or similar a plus
• Knowledge of eLearning platforms
• Knowledge of Microsoft Office applications
• Ability to manage departmental budget contribution and process expense reports in a timely manner
• Ability to navigate various professional environments in an agile manner
• Ability to travel domestically and internationally up to 50%-70% of time

Position Summary:

Bulgari Corporation of America is looking for a Retail Training Manager for the US Northwest region of our North America network. This position reports to the Director of Training, North America, and will engage in all training activities to support the assigned territory in North America.

Essential Duties:

• Analyze existing content, identifying learning opportunities and support team in creating necessary content to address needs
• Upskill sales teams on watch knowledge including high end complications
• Deploy and reinforce trainings to Store Managers and Client Advisors on Bulgari client experience, selling techniques, Jewelry/Watch/Accessory collections, brand history, and storytelling
• Participate in retail coaching/in-store observation and provide feedback to Store Director and Director, Training North America
• Collaborate on the Onboarding process of all regional retail hires
• Assist in the localization of any training initiatives launched by central training
• Create, monitor, and track store visits to support key regional initiatives
• Partner in the preparation of, execute and follow-up on in-store trainings
• Responsible for the monitoring of all eLearning platforms for assigned market
• Follow-up and build on needs analysis and action plans related to Mystery Shop and Voice of Client initiatives
• Perform any ad-hoc projects as required by management to support the business
• Collaborate with interdepartmental committees or task forces, as necessary

Key Competencies:

• Minimum of 5 years of sales and/or training in a luxury environment
• Extensive watch knowledge required, supplemental certification with FHH or similar is a plus
• Understanding of competitive watch market with strong knowledge of micro-mechanics
• Supplemental certification with GIA, FHH, or similar a plus
• Knowledge of eLearning platforms
• Knowledge of Microsoft Office applications
• Ability to manage departmental budget contribution and process expense reports in a timely manner
• Ability to navigate various professional environments in an agile manner
• Ability to travel domestically and internationally up to 50%-70% of time

Position Summary:

Bulgari Corporation of America is looking for a Retail Training Manager for the US Northwest region of our North America network. This position reports to the Director of Training, North America, and will engage in all training activities to support the assigned territory in North America.

Essential Duties:

• Analyze existing content, identifying learning opportunities and support team in creating necessary content to address needs
• Upskill sales teams on watch knowledge including high end complications
• Deploy and reinforce trainings to Store Managers and Client Advisors on Bulgari client experience, selling techniques, Jewelry/Watch/Accessory collections, brand history, and storytelling
• Participate in retail coaching/in-store observation and provide feedback to Store Director and Director, Training North America
• Collaborate on the Onboarding process of all regional retail hires
• Assist in the localization of any training initiatives launched by central training
• Create, monitor, and track store visits to support key regional initiatives
• Partner in the preparation of, execute and follow-up on in-store trainings
• Responsible for the monitoring of all eLearning platforms for assigned market
• Follow-up and build on needs analysis and action plans related to Mystery Shop and Voice of Client initiatives
• Perform any ad-hoc projects as required by management to support the business
• Collaborate with interdepartmental committees or task forces, as necessary

Key Competencies:

• Minimum of 5 years of sales and/or training in a luxury environment
• Extensive watch knowledge required, supplemental certification with FHH or similar is a plus
• Understanding of competitive watch market with strong knowledge of micro-mechanics
• Supplemental certification with GIA, FHH, or similar a plus
• Knowledge of eLearning platforms
• Knowledge of Microsoft Office applications
• Ability to manage departmental budget contribution and process expense reports in a timely manner
• Ability to navigate various professional environments in an agile manner
• Ability to travel domestically and internationally up to 50%-70% of time