57,741 Service Associate jobs in the United States

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  Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to all customers
  
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  Manages production flow to ensure all production orders are done right and on time
  
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  Takes customer orders, giving pricing information, performs consultative selling to customers, and recommends FedEx Office products and services tracks and logs all production jobs
  
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  Takes lead responsibility for digital imaging, scheduling and running black and white or color production on full service orders, including finishing services and large job management
  
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  Sets up complex orders and performs multiple tasks at the same time
  
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  Responsible for ensuring quality during and after production process
  
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  Ensures communication among shifts
  
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  Coordinates pick-up and delivery of customer orders
  
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  May provide leadership to team members on an assigned shift
  
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  Assists in the training of store team members
  
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  Collates, sorts and organizes customer orders
  
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  Operates the Point of Sale terminal (POS), handles financial transactions and makes change
  
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  Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits
  
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  Follows instructions of supervisors and assists other team members in performing store functions
  
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  Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety and security policies and procedures
  
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  Secondary responsibility for coordination of all shipping related services and activities, to include:
  
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  Provides customer service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates
  
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  Ensures quality customer service is given to customers by providing packaging services, as well as offering information about company products and services
  
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  Offers assistance to customers by suggesting appropriate shipping methods. Maintains inventory of shipping supplies
  
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  Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
  
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  All other duties as needed or required
  

• High school diploma or equivalent education
• 2+ years of specialized experience
• Excellent verbal and written communication skills

• Ability to stand during entire shift, excluding meal and rest periods
• Ability to move and lift 55 pounds
• Ability, on a consistent basis, to bend/twist at the waist and knees
• Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
• Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
• Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
• Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
• Ability, on a consistent basis, to work with minimal supervision
• Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

• Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
• Applies Quality concepts presented at training during daily activities.
• Supports FedEx Office Quality initiatives.

• Know Your Rights
• Pay Transparency

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Call Center Representative – Onsite in San Antonio, TX

Address: 2822 General Hudnell Dr. San Antonio, TX

Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client’s customers. With paid training, competitive pay at $15/hr , and a range of incentives and benefits, you'll be empowered to make a real impact every day.

What We Offer:

• Full-Time Employment: Reliable schedule and stability.
• Competitive Pay: $5/hr 
• Shift differentials: $ .50 extra per hour for shifts between 6 PM-6 AM on weekdays, and/or 1.00 extra per hour for shifts between 6AM-6PM on weekends.
• Paid Training & Overtime : Get the training you need to excel and take advantage of overtime opportunities.
• Incentive Plan: Potential to earn up to an additional 350 per month after training by meeting performance metrics.
• Career Growth: Opportunities to advance your career in a supportive, innovative environment.
• Full Benefits: Comprehensive benefit options and a great work environment that values your success.

What You'll Do:

• Efficiently manage a high volume of inbound calls in a fast-paced environment. 
• Access cardholder accounts to provide information about payments and benefits deposited by state or federal agencies.
• Assist cardholders with inquiries regarding transactions and account statuses.
• Listen actively to understand customer needs and offer clear, accurate information.
• Process transactions efficiently via web-based applications and handle research requests with precision.
• Maintain in-depth knowledge of company and client programs, policies, and technology.
• Communicate in a warm, empathetic manner while ensuring confidentiality and compliance with all regulations.
• Support team operations during peak times or absences to help maintain seamless service.

What We’re Looking For:

• An effective communicator who can clearly explain complex information.
• A dedicated professional with a strong work ethic and problem-solving skills.
• A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution.
• Ready to commit to 100% attendance during our three-to-five-week paid training period.

Requirements:

• Must be at least 18 years old with a High School Diploma or equivalent.
• Must have 6 months of Customer Service, Call Center or Dispatch experience.
• Complete a background check, credit check, and security fingerprinting.

Take the next step in your career and join a team that values quality service and continuous growth. Apply today to become a vital part of our customer service team in San Antonio!

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information.  For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $15. 0

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:  click here to access or download the form .  Complete the form and then email it as an attachment to  . You may also click here to access Conduent's ADAAA Accommodation Policy .

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Call Center Representative – Onsite in San Antonio, TX

Address: 2822 General Hudnell Dr. San Antonio, TX

Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client’s customers. With paid training, competitive pay at $15/hr , and a range of incentives and benefits, you'll be empowered to make a real impact every day.

What We Offer:

• Full-Time Employment: Reliable schedule and stability.
• Competitive Pay: $5/hr 
• Shift differentials: $ .50 extra per hour for shifts between 6 PM-6 AM on weekdays, and/or 1.00 extra per hour for shifts between 6AM-6PM on weekends.
• Paid Training & Overtime : Get the training you need to excel and take advantage of overtime opportunities.
• Incentive Plan: Potential to earn up to an additional 350 per month after training by meeting performance metrics.
• Career Growth: Opportunities to advance your career in a supportive, innovative environment.
• Full Benefits: Comprehensive benefit options and a great work environment that values your success.

What You'll Do:

• Efficiently manage a high volume of inbound calls in a fast-paced environment. 
• Access cardholder accounts to provide information about payments and benefits deposited by state or federal agencies.
• Assist cardholders with inquiries regarding transactions and account statuses.
• Listen actively to understand customer needs and offer clear, accurate information.
• Process transactions efficiently via web-based applications and handle research requests with precision.
• Maintain in-depth knowledge of company and client programs, policies, and technology.
• Communicate in a warm, empathetic manner while ensuring confidentiality and compliance with all regulations.
• Support team operations during peak times or absences to help maintain seamless service.

What We’re Looking For:

• An effective communicator who can clearly explain complex information.
• A dedicated professional with a strong work ethic and problem-solving skills.
• A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution.
• Ready to commit to 100% attendance during our three-to-five-week paid training period.

Requirements:

• Must be at least 18 years old with a High School Diploma or equivalent.
• Must have 6 months of Customer Service, Call Center or Dispatch experience.
• Complete a background check, credit check, and security fingerprinting.

Take the next step in your career and join a team that values quality service and continuous growth. Apply today to become a vital part of our customer service team in San Antonio!

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information.  For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $15. 0

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:  click here to access or download the form .  Complete the form and then email it as an attachment to  . You may also click here to access Conduent's ADAAA Accommodation Policy .