31,376 Service Delivery jobs in the United States
IT Business Operations Manager
Job Viewed
Job Description
Gorbel's mission is simple: We improve people's lives. That mission guides everything we do, from the products and service we provide to our outside customers to the work environment we foster for our employees. We are a manufacturer of material handling and fall protection products for the production and warehouse/distribution sectors. We're on the cutting edge of manufacturing and distribution; a thriving, growing company that is constantly seeking out new ways to innovate and elevate our products and our processes - and we're looking for people like you to join us in that mission. We're currently hiring for open positions in the US and Canada. We operate in Canada as Engineered Lifting Systems and Equipment (ELS)/DBA Gorbel® Canada, and subsequent communication related to Canadian positions may show the ELS name. You may be contacted by phone by recruitment personnel based in either Canada or New York. Work Shift:Job Description:Job Summary:The IT Business Operations Manager reports to the Director of IT and is primarily responsible for ERP, Data Science, and web storefront integration. Provides direct supervision to ERP Programmer/Analysts, Data Scientists and consultants. Creates performance goals and completes performance appraisals. Maintains strategic partnership with business operations teams, delivering operational goals and capabilities through people, process and tools. Partners with all departments to monitor the effectiveness of all ERP related functionality. Leverages business intelligence tools and data warehouse infrastructure to provide real-time reporting and analytics. Works very closely with the IT Infrastructure Manager to ensure alignment and support of departmental objectives and metrics under the leadership of the IT Director. Supports overall corporate strategic objectives. Scope of responsibilities includes Gorbel, Inc. and Engineered Lifting Systems & Equipment, Inc. These entities have multiple locations in the US and Canada.Job Responsibilities:Leads IT department and cross-functional projects as requiredCreates and monitors performance goals for direct reportsCompletes performance appraisals for direct reportsReviews ERP vendor support contracts annually to control costs and identify service improvement opportunitiesEvaluates vendors and manages vendor relationshipsLeads WNY SUN Group, organizes content and facilitates periodic meetingsLeads cross-functional ERP Governance Committee Monitors Service Desk queue to ensure staff are adhering to controlled Acute Support request processMonitors Customer Satisfaction surveys and incorporates feedback into performance appraisalsResearches ERP system upgrades and new modules to improve reliability business process flowLeverages business intelligence tools and data warehouse infrastructure to provide real-time reporting and analyticsRecommends and implements technology in support of employee enablementRecommends and completes professional development training annually Contributes to the identification and achievement of operational metrics for the IT departmentEnsures organization is prepared for major changes in ERP system and related servicesStays current on emerging IT trends, particularly related to ERP, Datawarehouse and Software DevelopmentParticipates in monthly IT department meeting and provides agenda topicsPosition Requirements:Bachelors degree in an Information Technology related field,5+ years of experience working with and administering INFOR Syteline3+ years' experience directly supervising and mentoring technical staffDemonstrated success in managing large, cross-functional projectsBusiness acumen and ability to communicate with technical and non-technical peopleAbility to deliver business goals and capabilities through people, process and toolsStrong risk management skills Solid written and verbal communication skillsPreferred Skills and Experience:Doc-Trak, Dataviews and WorkbenchesShop Floor solutions such as barcoding, serialization and labor trackingBusiness Intelligence tools and Datawarehouse infrastructure such as PowerBI and AzureProject management tools such as MS ProjectAbility to meet tight deadlines with high quality requirementsTask management and prioritization skillsStrong interpersonal communication skillsGorbel® is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, gender, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Gorbel® is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform their job related duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at .The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Gorbel, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Min $104,440 - Max $156,660
Job No Longer Available
This position is no longer listed on WhatJobs. The employer may be reviewing applications, filled the role, or has removed the listing.
However, we have similar jobs available for you below.
Service Delivery Driver
Posted today
Job Viewed
Job Description
Overview:
Primo Brands is a leading branded beverage company in North America with a commitment to promoting healthy hydration. We proudly offer an extensive and iconic portfolio of sustainably sourced and conveniently packaged beverages distributed across more than 150,000 retail outlets.
If you are currently an associate of Primo Brands, please apply via myADP.
Location: Bow, NH
Compensation: $56,160 / year (NON CDL), $61,160 (CDL)
Schedule: Monday to Friday, 6:00 AM start until workload completion
Responsibilities:
Operate a commercial vehicle safely and perform all duties in a safe manner, including thorough vehicle inspections.
Efficiently manage a customer base on an established route with an average of 50+ stops per day.
Utilize a handheld application to key transactions and manage customer data effectively.
Manage inventory and coordinate daily route activities for optimal efficiency.
Complete service calls and resolve customer issues while fostering positive relationships with our customers.
Protect company assets, including the collection of equipment and payments from customers.
Identify opportunities to acquire new long-term customers and promote our products to support route growth.
Qualifications:
Must be at least 21 years of age.
Ability to adhere to the Primo Water Motor Vehicle Policy.
Must meet ongoing federal DOT physical requirements and testing.
Basic computer and data entry skills, along with basic math abilities.
Customer service and some sales experience preferred.
Must be able to safely lift bottles and equipment weighing up to 60 lbs.
Ability to climb stairs as required.
Some travel may be required based on company needs.
At Primo Brands, our portfolio includes billion-dollar brands like Poland Spring® and Pure Life®, premium brands such as Saratoga® and Mountain Valley®, and regional leaders like Arrowhead®, Deer Park®, Ice Mountain®, Ozarka®, and Zephyrhills®. We also offer a variety of purified and flavored brands, including Primo Water® and Splash®. Our direct-to-consumer services create connectivity through ongoing water purchases. With over 11,000 associates, we focus on providing quality hydration to consumers while supporting sustainable practices in our packaging and water resources.
Primo Brands is an Equal Opportunity and Affirmative Action employer, committed to creating a welcoming and diverse environment. We do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, disability, or other legally protected characteristics. We consider qualified applicants with criminal histories in accordance with applicable laws.
Service Delivery Specialist
Posted today
Job Viewed
Job Description
At Check, we make paying people simple. In doing that, we're not just building our own business- we're building payroll businesses together with every one of our partners. As the inventors of embedded payroll, we're redefining how people get paid and making it easier for payroll businesses to launch, grow, and thrive. Check out the full story | Tune in.
Check is far more than just API infrastructure. We're a springboard for building and scaling payroll businesses.
Our Team
Payroll is broken. Come fix it alongside a team that's as passionate as you are! At Check, you'll use creative problem-solving, critical thinking, and grit to impact every business we build. We view problems to solve and jobs to be done as opportunities to contribute to the solution; we ignore conventional role boundaries in favor of the unique strengths and value each builder brings to our team and to our mission.
Join us if you're ready to roll up your sleeves and redefine payroll. Let's simplify the complex, make a real impact, and create a better future for businesses of every size.
The Work
Our Operations team is scaling fast to meet the growing needs of our partners and product. As a Service Delivery Specialist , you'll be essential to how we run at the problem, protect partner trust, and deliver exceptional service at scale. You'll work across Operations, Engineering, Product, and Support to stabilize high-impact workflows, resolve complex issues across payroll, tax, compliance, and money movement, and shape how we deliver service as we grow.
If you're energized by solving messy problems, thinking big while working small, and turning complexity into clarity, this is your role.
In this role, you will:
- Jump in quickly to triage and resolve complex partner escalations across payroll, tax, compliance, and money movement, bringing clarity to ambiguity and acting as a trusted subject matter expert.
- Monitor partner Slack channels and respond with urgency, ownership, and a bias for clarity and resolution.
- Step in to directly support early-stage (quickstart) partners, enabling the broader team to stay focused on our highest-impact relationships.
- Dig into trends across escalations to uncover root causes, connect the dots, and recommend high-leverage improvements across product, process, and service delivery.
- Drive visibility and accountability by surfacing key themes, metrics, and risks to leadership, turning signals from the field into actionable priorities that reduce partner friction and improve how we operate.
- Partner cross-functionally with Ops, Product, and Engineering to close loops on edge cases, streamline workflows, and simplify for scale.
- Take ownership of internal and partner-facing documentation, ensuring materials stay up to date, easy to follow, and aligned with evolving processes and regulations.
Many backgrounds could fit this role, but ideal candidates will have some or all of the following:
- 5+ years in operations, service delivery, customer success, or support, ideally in fintech, compliance, or payroll.
- Direct experience with tax, compliance, or payroll operations, especially in partner-facing or high-volume environments.
- Proven ability to operate with urgency and ownership in high-complexity, fast-moving environments.
- Strategic problem-solver who's equally comfortable rolling up their sleeves and stepping back to improve the system.
- Strong communicator across technical and non-technical audiences, especially in ambiguous or high-pressure moments.
- Passion for improving systems at the root and delivering high-quality, reliable service.
- Experience using structured data to identify trends and drive improvements.
- Familiarity with tools like Slack, ChatGPT, Notion, and Zendesk.
Travel and Office Policy
The Check team is distributed across the US, and we have offices in New York City and San Francisco. While we embrace remote work, we believe time together in person is where we do our best work. We offer ample opportunities and encourage employees to attend team offsites, events, and hackathons a couple of times a year! We expect all employees to attend our annual 3-day company retreat in the fall.
For our in-office and hybrid employees, our offices are open all week. We provide meals on Tuesdays and Thursdays, and the team hosts regular happy hours, game nights, etc.
What we offer:
For full-time employees, Check offers company-sponsored medical, dental, vision, short-term/long-term disability, and basic life insurance coverage, effective on their first day of work. We also provide stock options, flexible PTO and sick leave, 16 weeks of fully paid parental leave for all new parents, flexible return-to-work, 9 annual holidays, a 401k retirement plan, and a $100 monthly stipend for home internet and mobile phone expenses.
The actual annual salary for this role depends on each candidate's experience, qualifications, and location of work. Most new hires are placed near the midpoint of this range to ensure fairness with our existing team's compensation.
- The expected range in San Francisco, NYC, LA, and Seattle is between $80,000 and 198,000.
- The expected range for all other locations is between 153,000 and 168,300.
We accept applications on an ongoing basis with no specified deadline.
Remote work at Check requires the ability to perform all responsibilities without distraction or disruption, while maintaining quality, effective communication, and productivity.
Check is proud to be an Equal Opportunity employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, provided they are consistent with applicable federal, state, and local laws. Check is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process.
Check participates in E-Verify and will provide the federal government with Form I-9 information from all new employees to confirm that they are authorized to work in the U.S. Check does not use E-Verify to pre-screen applicants.
Service Delivery Technician
Posted today
Job Viewed
Job Description
Overview
Put your expertise in service delivery operations and superior customer service skills to use at our Redlands headquarters! This is a great opportunity to further develop your knowledge of desktop/service desk support technologies and provide innovative customer-based solutions in a dynamic environment.
Responsibilities
- Resolve request/issues in person and remotely via phone support, IM, or email
- Monitor and maintain service queue based on established service level agreements
- Remain current on technical problems and resolutions within the hardware industry as they relate to our environment
- Assist with testing and evaluating various software applications in support of future deployments
- Troubleshoot and repair desktop technologies, printers, and handheld devices
- Assist with departmental moves, adds, and changes
- Assist with maintaining up-to-date documentation within service desk knowledge base
- Coordinate with colleagues the appropriate configuration, set up, and delivery of computer-related equipment and software
Requirements
- 2+ years of relevant experience
- Experience with helpdesk and/or end user support
- Excellent communication and customer service skills
- Ability to troubleshoot and recommend solutions
- Ability to work effectively in a fast-paced team environment as well as independently
- Desktop/Laptop hardware and software support
- Ability to lift up to 50 pounds
- Team player
- High school diploma or equivalent
Recommended Qualifications
- Bachelor's degree preferred
- Experience with Exchange, VPN, Active Directory, and Office Products
- A+ or similar certification
#LI-Onsite
#LI-TM1
Total Rewards
Esri's competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 64 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
A reasonable estimate of the base salary range is $19—$31 USDThe Company
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life's best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri's Racial Equity and Social Justice initiatives, please visit our website here.
If you don't meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.
Service Delivery Representative
Posted 1 day ago
Job Viewed
Job Description
One of Insight Global's top employers within the financial services industry is looking for a service delivery representative to sit hybrid in Norfolk, VA. Job duties include supporting the risk compliance group and will examine, assess, and combine data to provide information for their clients. They will provide administrative procedures and oversee all client's payrolls, working alongside banks. They pay rate is $20/hr.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .
Plusses:
- Bachelor's Degree
- Background within finance / accounting / banking
Must-Haves:
- 1+ years of experience within call center
- Outgoing personality
Service Delivery Representative
Posted 1 day ago
Job Viewed
Job Description
The Service Delivery Representative will manage customer accounts, ensuring service level agreements (SLAs) are met. This role involves preparing and maintaining status reports, modifying schedules, and assisting the Account Manager with technical advice and problem-solving. Additionally, the representative will handle order management, inventory updates, and customer support for both international and domestic clients.
Your TasksInventory Management & Control:
- Create deliveries daily and monitor order processing.
- Monitor stock availability to ensure timely order clearance.
- Support account and purchasing team to troubleshoot order issues.
- Manage inventory updates, promotional planning, customer return cases, and inbound planning.
- Coordinate return shipments (e.g., create return labels).
Client Issue Resolution:
- Communicate with customers on order status and expected delivery dates.
- Prepare and maintain status reports for client, management, and internal communications.
- Oversee customer accounts to ensure SLAs are met.
- Assist the Account Manager in providing data, advice, and resolving problems.
Process Optimization & Documentation:
- Continuous involvement and support with departmental process improvements.
Business Reviews & Client Consultation:
- Participate in business reviews with the customer.
Operational Leadership & Oversight:
- Work closely with operations to ensure program requirements are met.
* At least two years of Customer Service Experience
* At least 2 years using Microsoft Office; intermediate to advanced level experience in Excel required
* High School Diploma or equivalent, but college degree, preferred
* Must display initiative and flexibility to work in a fast-paced, changing environment
* Microsoft Office experience in PowerPoint and Power BI
* 3PL, Supply Chain, Logistics or similar experience, preferred
* Ecommerce experience, preferred
* SAP knowledge, a plus
* Project management experience
* Strong organizational skills
* Solid analytical ability
* Strong verbal and written communication skills
* Effective management of time and multi-tasking
* Ability to work independently and with others
We Offer* Medical, Dental, Vision, Life Insurance, and Disability Pay.
* 401(k) with company matching up to 6%.
* Paid Time Off, including paid holidays.
* Flexible Spending Accounts.
* Voluntary benefits such as legal and financial assistance, pet insurance, and more.
* Employee Assistance Program.
* Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
* Commuter benefits.
* Employee engagement activities.
EOE Protected Veterans/Disability
Service Delivery Coordinator
Posted 1 day ago
Job Viewed
Job Description
The Service Delivery Coordinator will primarily be responsible for coordinating resources to schedule testing and turning up (TTU) of network circuits and satellite services supporting edge and core infrastructure connecting global and regional clients, core data centers, branch offices, co-locations etc. The Service Delivery Coordinator will also be responsible for reviewing and recommending network connectivity improvements, decommissioning legacy carrier services, and required technical reviews. The Network Telecom Analyst will also escalate carrier circuit issues associated with circuit delivery, circuit design flaws, service performance issues etc.
The successful candidate must have excellent customer service, written, and verbal communication skills, and must be able to work collaboratively across multiple departments, business partners, and suppliers to meet operational performance and reliability targets. By providing more proactive support that anticipates our Business Units needs, this role is critical in ensuring we collectively achieve our; IT Purpose: Enabling Business & Employee Success Through IT Services That Anticipate Demand and Simply Work, Anywhere, Anytime.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .
- Bachelors Degree in any discipline or 2 to 5 Years Telecommunications experience of focused experience supporting global Wireline carrier services, design options and circuit provisioning and life cycle management.
- Working knowledge of carrier services associated with Core facilities (i. e. POPs, COs, NOCs, Data Centers) support teams and escalations processes
- Ability to prioritize and handle multiple tasks simultaneously working with minimal supervision.
- Demonstrates integrity, respect, commitment to excellence, collaboration, and values with members of the team and wider organization
- Strong verbal and written communication skills are essential
- Strong knowledge of data circuit designs, provisioning and technical attributes
- Proven analytical, reasoning, and organizational skills
- Ability to establish and maintain effective relationships with all levels of personnel both internally and externally
- Word, Excel, Visio and Outlook experience required
Service Delivery Coordinator
Posted 1 day ago
Job Viewed
Job Description
Service Delivery Coordinator - Labcorp Employer Services
The Service Delivery Coordinator provides support to our Service Delivery Managers and a subgroup of clients through strategic event scheduling and program configuration necessary to ensure successful event execution. Additionally, Service Delivery Coordinators create positive relationships with internal and external stakeholders through excellence in communication, responsiveness, and teamwork.
If you are motivated by job satisfaction, Labcorp Employee Services is the place for you. Every day we make a difference. Come join an industry leader to grow your career.
What Youll Accomplish:
Creating strategic event schedules that best lend to operational success with high engagement
Communicate with client and internal contacts on specific event details leading up to onsite events
Configure pre-defined client program details in internal systems
Monitor online appointment registration activity to advise on event schedule adjustments
Collaborate internally with all aspects of operations and client success to ensure excellence in executing promises made to clients
Ensure that all necessary event supplies are requested on time for shipment and delivery
Coordinate with Talent department to ensure staff in the field are prepared for successful events
Client relationship development 10%, Tactical 50%, Transactional 40%
Requirements:
Bachelors Degree, required, preferably in Health Promotion, Exercise Science, Health Education, Health Communication, Public Health or Nutrition
2+ years of direct experience in event coordination required
What You'll Bring to the Team:
Strong understanding of necessary strategy to produce successful event execution
Effective problem solving, issue escalation and issue resolution
Ability to work in fast-paced, deadline driven environment
Strong organizational skills with a keen sense of prioritization
Detail-oriented, with supporting communication style
Ability to move with sense of urgency and respond to needs at a moments notice
Willingness to ask questions and a desire for continuous learning
Strong Microsoft Office skills (primarily Excel, PowerPoint, Word)
***ROLE IS REMOTE***
Application Window: 7/4/2025
Pay Range: $40,000 - $50,000/yr
All job offers will bebased on a candidates skills and prior relevant experience, applicabledegrees/certifications,as well as internal equity and market data.
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, pleaseclick here.
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit ouraccessibility siteor contact us atLabcorp Accessibility. Formore information about how we collect and store your personal data, please see ourPrivacy Statement.
#J-18808-LjbffrBe The First To Know
About the latest Service delivery Jobs in United States !
Service Delivery Coordinator
Posted 1 day ago
Job Viewed
Job Description
We're looking for a Service Delivery Coordinator to keep our IT service desk running smoothly. In this role, you'll manage ticket flow, coordinate technician schedules, and ensure issues are resolved quickly and accurately. You'll be the hub between clients, technicians, and vendorsmaking sure communication stays clear, SLAs are met, and customer satisfaction stays high.
BenefitsOpportunities for career advancement, professional development and certification reimbursement, paid time off and holidays, retirement savings plan with company match, comprehensive health, dental, and vision insurance, competitive salary and performance-based bonuses.
What You'll Do- Review, triage, and assign service tickets to the right technicians
- Coordinate scheduling of onsite and remote support
- Monitor ticket progress and escalate when needed
- Ensure accurate documentation in our systems (Autotask, ITGlue, RMM)
- Track service metrics like SLA compliance, ticket quality, and resolution times
- Communicate with clients and internal teams to keep issues moving forward
- Experience in IT service coordination or help desk operations (MSP experience a plus)
- Strong interpersonal, organizational and communication skills
- Must have a service-oriented mindset
- Excellent organizational, analytical, and problem-solving skills; detail-oriented
- Ability to work independently and proactively in a dynamic and fast-paced environment
- Familiarity with PSA tools (Autotask), documentation systems, and RMM platforms
- Ability to manage multiple priorities in a fast-paced environment
- ITIL certification a bonus
If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how, and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
Our growth isn't measured in numbers, it's an investment in aligning with the best talent.
Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving.
Service Delivery Representative
Posted 1 day ago
Job Viewed
Job Description
One of Insight Global's top employers within the financial services industry is looking for a service delivery representative to sit hybrid in El Paso, TX. Job duties include supporting the risk compliance group and will examine, assess, and combine data to provide information for their clients. They will provide administrative procedures and oversee all client's payrolls, working alongside banks. This position pays $18.50/hr.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .
-Bachelor's Degree
-Background within finance / accounting / banking
-2+ years of experience within call center
-Proficient within Excel (vlookups, formulas, macros)
-Tech-savvy (type well, Microsoft Office Suite background)
-Clear communication (write well / talk well)
-HS Diploma
Service Delivery Coordinator
Posted today
Job Viewed
Job Description
Responsibilities: Manage flex credit process through continuous email cadence with Sales and Services Sales Managers by offering service solutions for undefined, pre-paid services within designated timelines and budget. Using available tools, make service recommendations from Client service offerings for flex credit allocation.