513 Service Industry jobs in Upper Marlboro

we are a food market where you make the difference

At Wegmans, we're on a mission to help people live healthier, better lives through exceptional food. So, when you bring your culinary talents and passion for food to Wegmans, you're joining a team of difference-makers. Our promise to our customers is simple: Every Day You Get Our Best. And because it all starts with you, we'll make sure you have the support you need to grow personally, express your individuality, and create change in your community.

how you’ll make the difference

Our customers choose Wegmans for the helpful people in our stores, help with delicious meals, and the freshest ingredients. As a member of our Restaurant Foods team, you are at the heart of helping people make great meals easy. In this role, you may work in a variety of departments including Pizza, Sub Shop, Sushi, Fresh Salads, Asian Foods, and more. You'll be part of a dynamic, fast-moving team and have the opportunity to make a difference in our customers' shopping experience every day. Through your enthusiasm and passion for food, you’ll help create the warm, upbeat atmosphere our customers enjoy while helping serve the delicious food they love.

what will you do?

• Build relationships with customers and provide incredible service by addressing their needs in a timely and effective manner
• Cut, prepare, and serve a variety of hot and cold foods to customers
• Prepare, package and assemble meals
• Help to maximize sales potential by using effective and proper procedures for food preparation, storing, rotating, stocking, and merchandising prepared items

At Wegmans, we’ve always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.

Comprehensive benefits*

1. Paid time off (PTO) to help you balance your personal and work life
2. Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
3. Health care benefits that provide a high level of coverage at a low cost to you
4. Retirement plan with a 401(k) match
5. A generous scholarship program to help employees meet their educational goals
6. LiveWell Employee & Family program to support your emotional, work-life and financial wellness

Our employees have put us high on Fortune 100 Best Companies to Work For® list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.

*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.

At Wegmans, we’ve always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.

1. Paid time off (PTO) to help you balance your personal and work life
2. Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
3. Health care benefits that provide a high level of coverage at a low cost to you
4. Retirement plan with a 401(k) match
5. A generous scholarship program to help employees meet their educational goals
6. LiveWell Employee & Family program to support your emotional, work-life and financial wellness

Our employees have put us high on Fortune 100 Best Companies to Work For® list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.

*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.

Job Description

The Food Service Director at Alexandria County Jail is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu.

Benefits: Competitive Pay, Full Health Benefits, Vacation and PTO, 401k with Employer Match, College Tuition Assistance & MORE!

Leadership
? Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance
? Ensure food services appropriately connects to the Executional Framework
? Coach employees by creating a shared understanding about what needs to be achieved and how to execute
? Reward and recognize employees
? Ensure safety and sanitation standards in all operations

Client Relationship
? Identify client needs and effectively communicate operational progress

Financial Performance
? Adopt Aramark process and systems
? Build revenue and manage budget, including cost controls regarding food, beverage and labor
? Ensure the completion and maintenance of P&L statements
? Achieve food and labor targets
? Manage resources to ensure quality and cost control within budgetary guidelines

Productivity
? Implement and maintain Aramark agenda for both labor and food initiatives
? Create value through efficient operations, appropriate cost controls and profit management
? Full compliance with Operational Excellence fundamentals, including food and labor
? Direct and oversee operations related to production, distribution and food service

Compliance
? Maintain a safe and healthy environment for clients, customers and employees
? Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour

Key Responsibilities
? Establish and maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development
? Develops operational component forecasts and can explain variances. Responsible for components accounting functions.
? Ensures that requirements for appropriate sanitation and safety levels in respective areas are met
? Coordinates and supervises unit personnel regarding production, merchandising, quality and cost control, labor management and employee training
? Recruits, hires, develops and retains front line team.
? Conducts period inventory
? Maintains records to comply with ARAMARK, government and accrediting agency standards
? Interacts with Client Management and maintains effective client and customer relations at all levels with client organization
? May participate in sales process and negotiation of contracts
? Looks for opportunities to implement new products and services which support sales growth and client retention

Additional Responsibilities
? Manage the front of the house of the dining operation (Cafeteria/ Residential Dining Facility)
? Develop and implement food service plans aligned with the client's mission and vision, to include sustainable practices

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

? Requires at least 4 years of experience
? Requires at least 1-3 years of experience in a management role
? Requires previous experience in food service
? Requires a bachelor?s degree or equivalent experience
? Strong communication skills
? Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships
? Ability to demonstrate excellent customer service using Aramark's standard model
? Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
? Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
? Must be able to stand for extended periods of time.

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .

we are a food market where you make the difference

At Wegmans, we're on a mission to help people live healthier, better lives through exceptional food. So, when you bring your culinary talents and passion for food to Wegmans, you're joining a team of difference-makers. Our promise to our customers is simple: Every Day You Get Our Best. And because it all starts with you, we'll make sure you have the support you need to grow personally, express your individuality, and create change in your community.

how you’ll make the difference

Our customers choose Wegmans for the helpful people in our stores, help with delicious meals, and the freshest ingredients. As a member of our Restaurant Foods team, you are at the heart of helping people make great meals easy. In this role, you may work in a variety of departments including Pizza, Sub Shop, Sushi, Fresh Salads, Asian Foods, and more. You'll be part of a dynamic, fast-moving team and have the opportunity to make a difference in our customers' shopping experience every day. Through your enthusiasm and passion for food, you’ll help create the warm, upbeat atmosphere our customers enjoy while helping serve the delicious food they love.

what will you do?

• Build relationships with customers and provide incredible service by addressing their needs in a timely and effective manner
• Cut, prepare, and serve a variety of hot and cold foods to customers
• Prepare, package and assemble meals
• Help to maximize sales potential by using effective and proper procedures for food preparation, storing, rotating, stocking, and merchandising prepared items

At Wegmans, we’ve always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.

Comprehensive benefits*

1. Paid time off (PTO) to help you balance your personal and work life
2. Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
3. Health care benefits that provide a high level of coverage at a low cost to you
4. Retirement plan with a 401(k) match
5. A generous scholarship program to help employees meet their educational goals
6. LiveWell Employee & Family program to support your emotional, work-life and financial wellness

Our employees have put us high on Fortune 100 Best Companies to Work For® list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.

*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.

At Wegmans, we’ve always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.

1. Paid time off (PTO) to help you balance your personal and work life
2. Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
3. Health care benefits that provide a high level of coverage at a low cost to you
4. Retirement plan with a 401(k) match
5. A generous scholarship program to help employees meet their educational goals
6. LiveWell Employee & Family program to support your emotional, work-life and financial wellness

Our employees have put us high on Fortune 100 Best Companies to Work For® list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.

*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.

we are a food market where you make the difference

At Wegmans, we're on a mission to help people live healthier, better lives through exceptional food. So, when you bring your culinary talents and passion for food to Wegmans, you're joining a team of difference-makers. Our promise to our customers is simple: Every Day You Get Our Best. And because it all starts with you, we'll make sure you have the support you need to grow personally, express your individuality, and create change in your community.

how you’ll make the difference

Our customers choose Wegmans for the helpful people in our stores, help with delicious meals, and the freshest ingredients. As a member of our Restaurant Foods team, you are at the heart of helping people make great meals easy. In this role, you may work in a variety of departments including Pizza, Sub Shop, Sushi, Fresh Salads, Asian Foods, and more. You'll be part of a dynamic, fast-moving team and have the opportunity to make a difference in our customers' shopping experience every day. Through your enthusiasm and passion for food, you’ll help create the warm, upbeat atmosphere our customers enjoy while helping serve the delicious food they love.

what will you do?

• Build relationships with customers and provide incredible service by addressing their needs in a timely and effective manner
• Cut, prepare, and serve a variety of hot and cold foods to customers
• Prepare, package and assemble meals
• Help to maximize sales potential by using effective and proper procedures for food preparation, storing, rotating, stocking, and merchandising prepared items

At Wegmans, we’ve always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.

Comprehensive benefits*

1. Paid time off (PTO) to help you balance your personal and work life
2. Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
3. Health care benefits that provide a high level of coverage at a low cost to you
4. Retirement plan with a 401(k) match
5. A generous scholarship program to help employees meet their educational goals
6. LiveWell Employee & Family program to support your emotional, work-life and financial wellness

Our employees have put us high on Fortune 100 Best Companies to Work For® list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.

*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.

At Wegmans, we’ve always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.

1. Paid time off (PTO) to help you balance your personal and work life
2. Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
3. Health care benefits that provide a high level of coverage at a low cost to you
4. Retirement plan with a 401(k) match
5. A generous scholarship program to help employees meet their educational goals
6. LiveWell Employee & Family program to support your emotional, work-life and financial wellness

Our employees have put us high on Fortune 100 Best Companies to Work For® list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.

*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.

Cross trained in one or more of the patient tray assembly and distribution areas. May also cross train in the dish room area.

Education, Certification, and/or Licensure:

• Valid Food Service Worker Permit (FSWP) from the local health department prior to starting OR obtain a Temporary FSWP no later than the first worked day and a permanent FSWP within 1 week of start date or next available class.

Education, Certification, and/or Licensure:

• High school diploma or equivalent.
• Experience: One (1) year experience in a long term care facility or hospital kitchen preferred.

The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

• Prepares and delivers food trays in accordance with established diet therapy protocols.
• Fulfills daily/weekly cleaning duties as defined in daily job descriptions and weekly cleaning schedules.
• Uses and handles chemicals according to present vendor guidelines.
• Interprets patient enteral fee order and delivers appropriate product and tubing.
• Adheres to Food Service polices for Infection Prevention, i.e., hand washing, hair covers, gloves, etc.
• Works with Director and manager to standardize work methods. Communicates with dietitian regarding patient nutrition issues.
• Assures dishes, pots and pans, silverware, etc. are properly cleaned and sanitized when working in the dishroom.
• Visit patients for meal selections following diet order and patient preference.
• Works with nursing to distribute patient meal trays assuring all patent are fed according to the most current diet prescription.
• Assembles trays that are neat and appealing.
• Assembles and distributes patient snacks.
• Stocks work station/galley appropriately.
• Completes dishroom duties per protocol including weekly cleaning.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must have ability to handle (lift and transport) cases of product such as multiple 20 pound cases of meat, frozen vegetables and #10 cans of product.
• Visual acuity must be unimpaired.
• Hearing within normal range is required.
• Frequent walking, standing, stooping, reaching, pushing, pulling, lifting and grasping are necessary body movements in Kitchen work.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Exposure to heat and humidity as well as cold.
• Potential for burns from using ovens, fryers and hot pans of food.
• Potential for cuts from using knives.

Must have ability to follow oral and written instructions and to read and follow standardized recipes. Must have basic math skills including addition and subtraction. Must have working knowledge of table of measure. Basic computer skills. Concentrated mental activity is required to organize the work. Must be able to respond to changes in work volume throughout the shift. Must be able to work some holidays. Must be able to adapt to sudden and frequent changes in work schedule.

Scheduled Weekly Hours: 40

Shift:

Exempt/Non-Exempt: United States of America (Non-Exempt)

Company: UHC United Hospital Center

Cost Center: 600 UHC Dietary

Address: 327 Medical Park Drive Bridgeport West Virginia

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

Responsible for receipt of cash and non-cash sales for food items. Responsible for set of cafeteria for meal service. Assist with re-stocking of food items and supplies as time permits. Demonstrate a professional services-oriented and helpful attitude to all customers. Communicate pertinent information that will impact the department or hospital to the Director or Manager/Supervisor.

• Assist with keeping the dining area tables and chairs neat and clean as time permits.

• Assist with maintaining the customer service area by restocking supplies and wiping down counters as time permits.

• Ability to proficiently operate a cash register and accurately ring up customer purchases.

• Demonstrate the ability to handle cash and make change.

• Maintain a steady flow of customers to minimize wait time by evidence of short lines.

• Maintain accurate records of all transactions.

• Perform other duties as requested.

• Maintain Department and regulatory agency sanitation standards

• Clean all assigned work areas according to established procedures.

• Complete cleaning assignments within target times.

• Dispose of trash and keep around cash register neat and clutter free.

• Follow established food safety guidelines.

• Speak up when team members appear to exhibit unsafe behavior or performance

• Continuously validate and verify information needed for decision making or documentation

• Stop in the face of uncertainty and takes time to resolve the situation

• Demonstrate accurate, clear and timely verbal and written communication

• Actively promote safety for patients, families, visitors and co-workers

• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

• Anticipate and responds to customer needs; follows up until needs are met

• Demonstrate collaborative and respectful behavior

• Partner with all team members to achieve goals

• Receptive to others' ideas and opinions

• Contribute to a positive work environment

• Demonstrate flexibility and willingness to change

• Identify opportunities to improve clinical and administrative processes

• Make appropriate decisions, using sound judgment

• Use resources efficiently

• Search for less costly ways of doing things

• Speak up when team members appear to exhibit unsafe behavior or performance

• Continuously validate and verify information needed for decision making or documentation

• Stop in the face of uncertainty and takes time to resolve the situation

• Demonstrate accurate, clear and timely verbal and written communication

• Actively promote safety for patients, families, visitors and co-workers

• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

Responsible for receipt of cash and non-cash sales for food items. Responsible for set of cafeteria for meal service. Assist with re-stocking of food items and supplies as time permits. Demonstrate a professional services-oriented and helpful attitud Food Service, Cashier, Restaurant, Healthcare, Food

Responsible for receipt of cash and non-cash sales for food items. Responsible for set of cafeteria for meal service. Assist with re-stocking of food items and supplies as time permits. Demonstrate a professional services-oriented and helpful attitude to all customers. Communicate pertinent information that will impact the department or hospital to the Director or Manager/Supervisor.

• Assist with keeping the dining area tables and chairs neat and clean as time permits.

• Assist with maintaining the customer service area by restocking supplies and wiping down counters as time permits.

• Ability to proficiently operate a cash register and accurately ring up customer purchases.

• Demonstrate the ability to handle cash and make change.

• Maintain a steady flow of customers to minimize wait time by evidence of short lines.

• Maintain accurate records of all transactions.

• Perform other duties as requested.

• Maintain Department and regulatory agency sanitation standards

• Clean all assigned work areas according to established procedures.

• Complete cleaning assignments within target times.

• Dispose of trash and keep around cash register neat and clutter free.

• Follow established food safety guidelines.

• Speak up when team members appear to exhibit unsafe behavior or performance

• Continuously validate and verify information needed for decision making or documentation

• Stop in the face of uncertainty and takes time to resolve the situation

• Demonstrate accurate, clear and timely verbal and written communication

• Actively promote safety for patients, families, visitors and co-workers

• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

• Anticipate and responds to customer needs; follows up until needs are met

• Demonstrate collaborative and respectful behavior

• Partner with all team members to achieve goals

• Receptive to others' ideas and opinions

• Contribute to a positive work environment

• Demonstrate flexibility and willingness to change

• Identify opportunities to improve clinical and administrative processes

• Make appropriate decisions, using sound judgment

• Use resources efficiently

• Search for less costly ways of doing things

• Speak up when team members appear to exhibit unsafe behavior or performance

• Continuously validate and verify information needed for decision making or documentation

• Stop in the face of uncertainty and takes time to resolve the situation

• Demonstrate accurate, clear and timely verbal and written communication

• Actively promote safety for patients, families, visitors and co-workers

• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

Job Description The Food Service Director at Alexandria County Jail is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu. Benefits: Competitive Pay, Full Health Benefits, Vacation and PTO, 401k with Employer Match, College Tuition Assistance & MORE! Job Responsibilities Leadership ? Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance ? Ensure food services appropriately connects to the Executional Framework ? Coach employees by creating a shared understanding about what needs to be achieved and how to execute ? Reward and recognize employees ? Ensure safety and sanitation standards in all operations Client Relationship ? Identify client needs and effectively communicate operational progress Financial Performance ? Adopt Aramark process and systems ? Build revenue and manage budget, including cost controls regarding food, beverage and labor ? Ensure the completion and maintenance of P&L statements ? Achieve food and labor targets ? Manage resources to ensure quality and cost control within budgetary guidelines Productivity ? Implement and maintain Aramark agenda for both labor and food initiatives ? Create value through efficient operations, appropriate cost controls and profit management ? Full compliance with Operational Excellence fundamentals, including food and labor ? Direct and oversee operations related to production, distribution and food service Compliance ? Maintain a safe and healthy environment for clients, customers and employees ? Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour Key Responsibilities ? Establish and maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development ? Develops operational component forecasts and can explain variances. Responsible for components accounting functions. ? Ensures that requirements for appropriate sanitation and safety levels in respective areas are met ? Coordinates and supervises unit personnel regarding production, merchandising, quality and cost control, labor management and employee training ? Recruits, hires, develops and retains front line team. ? Conducts period inventory ? Maintains records to comply with ARAMARK, government and accrediting agency standards ? Interacts with Client Management and maintains effective client and customer relations at all levels with client organization ? May participate in sales process and negotiation of contracts ? Looks for opportunities to implement new products and services which support sales growth and client retention Additional Responsibilities ? Manage the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) ? Develop and implement food service plans aligned with the client's mission and vision, to include sustainable practices At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications ? Requires at least 4 years of experience ? Requires at least 1-3 years of experience in a management role ? Requires previous experience in food service ? Requires a bachelor?s degree or equivalent experience ? Strong communication skills ? Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships ? Ability to demonstrate excellent customer service using Aramark's standard model ? Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers ? Requires occasional lifting, carrying, pushing, and pulling up to 50 lb. ? Must be able to stand for extended periods of time. Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .