55,904 Service Officer jobs in the United States
Customer Service Officer
Posted today
Job Viewed
Job Description
Ready to Hit the Road? Full-Time Position Available - Start Immediately!
- Join a fun and supportive company culture
- Ongoing training and support provided
- Uniforms included
We are thl , a global tourism operator and the largest commercial RV rental operator worldwide. Following our merger with Apollo Tourism & Leisure in November 2022, we have become a leader in the RV industry, spanning manufacturing, rental, and retail sectors. At thl , we value diversity and welcome talent from all backgrounds to join us in revolutionizing the RV industry.
What We Do
Simply put, we're memory makers or, facilitators of amazing memories. We believe road trips are the best way to holiday! We know RVs inside and out. Well.we should.we've been building, renting and selling them for over 35 years across Australia, New Zealand, the USA, Canada, the UK and Europe. Phew.that's a lot of places.
What We Can Offer
This role will see you delivering exceptional service to our rental guests by guiding them through the vehicle hand over and return. This will include completing rental contracts, selling ancillary products (reduction options, tables & chairs etc), vehicle demonstrations (don't worry we'll teach you what you need to know) etc.
Guest experience is a high priority for our team and is at the heart of our core values so, it's important you share in our vision of providing exceptional service and ensuring our guests leave happy and eager to get on the road to experience their holiday adventure.
Given we're in Tourism we are a 7-day operation so, you need to be okay with working weekends and public holidays. The good news is we have an attractive commission structure for ancillary sales.
We're eager to find those who love a good road trip and have some of the following qualities and experience in:
- Customer service or sales.
- A valid open driver's license is a must (you'll need this to drive our RV's).
- You like to go above and beyond to make somebodies day.
- You maintain a positive attitude and handle challenges with ease.
- You're great with time management and you like a fast-paced environment.
- You're creative with communication and a great listener (English isn't the first language for some of our guests).
- It would be amazing if you spoke German or another European language but it isn't necessary.
- Proficiency in using technology and apps is required.
- You are comfortable managing conflict and skilled in negotiation, and
- You believe teamwork is dream work.
We walk the talk when it comes to ensuring our product quality meets our guests' expectations so training will be provided.
One Last Thing.
So.if this sounds like you and you could rock #vanlife, what are you waiting for? Apply Now!
We are an equal opportunity employer and we aim to recruit a diverse range of people with a diverse range of talents to help us achieve our goals. All applicants must have the right to work in Australia.
Thank you for your application, We are an equal opportunity employer and we aim to recruit a diverse range of people with a diverse range of talents to help us achieve our goals. Note that only selected candidates will be contacted.
Your privacy is important to us. Our privacy policy explains how we collect, process, use, store and disclose your personal data, as well as your rights associated with that data.
This policy is provided in a layered format so you can click through to the specific areas set out below. Please also use the Glossary at the end of the document to understand the meaning of some of the terms used.
Customer Service Officer
Posted today
Job Viewed
Job Description
Job Description
Job Description
Swift 7 Consultants is seeking a proactive and detail-oriented Customer Service Officer to join our team in Madison, WI. The successful candidate will be the front line of our client relationships, responsible for delivering exceptional service and support. You will play a vital role in ensuring client satisfaction and maintaining our reputation for excellence.
Responsibilities
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Serve as the main point of contact for client inquiries, providing timely and professional assistance via phone, email, and live chat.
-
Resolve customer issues and complaints efficiently and effectively, escalating complex problems to the appropriate team members when necessary.
-
Maintain accurate and detailed records of all client interactions and transactions in our database.
-
Collaborate with various internal departments to ensure seamless service delivery and client satisfaction.
-
Educate clients on our products and services to help them make the most of their partnership with us.
Qualifications:
Qualifications
Qualifications
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Bachelor's degree in Business, Communications, or a related field.
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Proven experience in a customer service or client-facing role.
-
Strong verbal and written communication skills.
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Excellent problem-solving abilities and a calm, professional demeanor.
-
High level of empathy and a genuine desire to assist others.
-
Proficient in using CRM software and other customer support tools.
Additional Information
Benefits
-
Competitive salary with opportunities for performance-based bonuses.
-
Professional growth opportunities through continuous training and career development programs.
-
A supportive and collaborative work environment that values skills development and teamwork.
-
Job Type: Full-time, Permanent.
Customer Service Officer
Posted today
Job Viewed
Job Description
Job Description
Job Description
Swift 7 Consultants is seeking a proactive and detail-oriented Customer Service Officer to join our team in Madison, WI. The successful candidate will be the front line of our client relationships, responsible for delivering exceptional service and support. You will play a vital role in ensuring client satisfaction and maintaining our reputation for excellence.
Responsibilities
-
Serve as the main point of contact for client inquiries, providing timely and professional assistance via phone, email, and live chat.
-
Resolve customer issues and complaints efficiently and effectively, escalating complex problems to the appropriate team members when necessary.
-
Maintain accurate and detailed records of all client interactions and transactions in our database.
-
Collaborate with various internal departments to ensure seamless service delivery and client satisfaction.
-
Educate clients on our products and services to help them make the most of their partnership with us.
Qualifications:
Qualifications
Qualifications
-
Bachelor's degree in Business, Communications, or a related field.
-
Proven experience in a customer service or client-facing role.
-
Strong verbal and written communication skills.
-
Excellent problem-solving abilities and a calm, professional demeanor.
-
High level of empathy and a genuine desire to assist others.
-
Proficient in using CRM software and other customer support tools.
Additional Information
Benefits
-
Competitive salary with opportunities for performance-based bonuses.
-
Professional growth opportunities through continuous training and career development programs.
-
A supportive and collaborative work environment that values skills development and teamwork.
-
Job Type: Full-time, Permanent.
Customer Service Officer
Posted 3 days ago
Job Viewed
Job Description
Job Description
Job Description
Swift 7 Consultants is seeking a proactive and detail-oriented Customer Service Officer to join our team in Madison, WI. The successful candidate will be the front line of our client relationships, responsible for delivering exceptional service and support. You will play a vital role in ensuring client satisfaction and maintaining our reputation for excellence.
Responsibilities
-
Serve as the main point of contact for client inquiries, providing timely and professional assistance via phone, email, and live chat.
-
Resolve customer issues and complaints efficiently and effectively, escalating complex problems to the appropriate team members when necessary.
-
Maintain accurate and detailed records of all client interactions and transactions in our database.
-
Collaborate with various internal departments to ensure seamless service delivery and client satisfaction.
-
Educate clients on our products and services to help them make the most of their partnership with us.
Qualifications:
Qualifications
Qualifications
-
Bachelor's degree in Business, Communications, or a related field.
-
Proven experience in a customer service or client-facing role.
-
Strong verbal and written communication skills.
-
Excellent problem-solving abilities and a calm, professional demeanor.
-
High level of empathy and a genuine desire to assist others.
-
Proficient in using CRM software and other customer support tools.
Additional Information
Benefits
-
Competitive salary with opportunities for performance-based bonuses.
-
Professional growth opportunities through continuous training and career development programs.
-
A supportive and collaborative work environment that values skills development and teamwork.
-
Job Type: Full-time, Permanent.
Customer Service Officer
Posted 3 days ago
Job Viewed
Job Description
About Us
At Signal Tru Brand, we are dedicated to creating innovative branding and marketing solutions that help businesses stand out in competitive markets. Our team of creative professionals is committed to delivering high-quality strategies that drive growth, strengthen brand identity, and foster long-term client relationships. We value integrity, innovation, and excellence in everything we do.
Job Description
Job Description
We are seeking a dedicated and detail-oriented Customer Service Officer to join our growing team. The ideal candidate will be responsible for managing client inquiries, resolving issues efficiently, and ensuring a positive customer experience. You will serve as the first point of contact for our clients, representing our company's values and professionalism in every interaction.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person in a timely and professional manner.
- Resolve complaints and issues with efficiency, ensuring customer satisfaction.
- Maintain accurate records of client communications and transactions.
- Collaborate with internal teams to address client needs and follow up on pending matters.
- Provide product and service information to clients, offering solutions that meet their needs.
- Monitor customer feedback and report trends to management for service improvement.
Qualifications
- High school diploma or equivalent; bachelor's degree preferred.
- Minimum of 2 years of customer service or client-facing experience.
- Strong verbal and written communication skills.
- Ability to multitask and work in a fast-paced environment.
- Proficient in Microsoft Office Suite and CRM systems.
- Problem-solving skills with a customer-focused mindset.
Benefits
- Competitive salary within the range of $52,000 - $60,000 annually.
- Opportunities for career growth and professional development.
- Comprehensive health, dental, and vision insurance.
- Paid time off and holidays.
- Supportive and collaborative work environment.
Customer Service Officer
Posted 3 days ago
Job Viewed
Job Description
The Customer Service Officer is responsible for ensuring all personnel and facilities under their charge are safeguarded in accordance with established policies, procedures, and the relevant Facility Security Plan. The Security Guard is more specifically responsible for:
- Multi-tasking and paying close attention to details while working in a fast-paced environment.
- Following the instructions, processes and procedures as outlined in written documentation or directed by a supervisor.
- Giving and receiving verbal communication in person and over portable radios.
- Inspecting and verifying visitors, vendors, passengers and crew members’ identification credentials and documentation.
- As necessary, performs access control duties as prescribed in post orders and relevant Facility Security Plan.
- Checking all facility/terminal doors, fences, and gates to ensure they are secure and pose no security or safety threat.
- Opening, monitoring, and closing doors, fences or gates as needed.
- Demonstrating safe work practices through awareness and observation in support of a safety culture; reports any potential hazards or accidents.
- Inspecting work areas to ensure compliance with established regulations regarding security, safety, and maintenance.
- Identifying problems, collecting data and facts, and drawing valid conclusions.
- Writing and maintaining reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
- Ensuring all required reports are executed in a timely manner, when necessary.
- Working variable hours, flexible shifts which may include holidays and weekends.
- Maintaining accurate timekeeping of hours and time-off using payroll software.
- Delivering excellent customer service always, with all clients, terminal employees, vendors, and ship’s crew members, as prescribed in training guidelines.
- Responding to common inquiries or complaints from clients, guest, employees, and TSS management.
- The proper safe-keeping and storage of all Sensitive Security Information (SSI) materials.
- Keeping management updated of any employee change of address or phone numbers.
- Attending relevant training.
- Must be able to communicate in and speak fluent English
- Must be able to work in a client-focused role within a fast pace environment.
- Must be able to handle multiple tasks and high level of accuracy required.
- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
- Must have and maintain a current guard card (Class D Guard Card) in accordance with applicable State, County or City regulation or law.
- Must have and maintain a current Transportation Worker Identification Credential (TWIC).
- High school diploma or GED required.
- Law Enforcement or Military experience preferred.
- Customer Service experience preferred.
- Inspect documents for validity such as a TWIC, driver license, passport, and company ID during access control.
- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
- Must be able to sit and stand a minimum of 8 hours at a time.
- Must be able to work indoor and outdoor environments.
- Must be able to work outdoor in hot and cold inclement weather environments for extended periods.
- Requires the ability to frequently walk to employee work areas and other assigned work areas.
- Requires the ability to push, pull, carry, and lift up to 20 lbs.
- Use of sight, including viewing computer monitors or camera monitors for extended periods of time. Requires close vision, distant vision, and the ability to adjust focus.
- Must be able to talk, listen and speak clearly on a telephone/VHF two-way radio.
- Must have sufficient computer and writing skills.
- Ability to pass a state and federal background check.
- Ability to pass a drug test.
Training and Uniforms provided
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Customer Service Officer
Posted 3 days ago
Job Viewed
Job Description
About Us
Every Word Code is a forward-thinking technology firm that believes in the power of communication and clarity in software solutions. Based in Baton Rouge, LA, we specialize in tailored development services that bridge human understanding with digital precision. Our commitment to excellence is matched by our dedication to building a professional, supportive, and inclusive work environment where every team member is valued. Join us in shaping a smarter digital future-one word, one line of code at a time.
Job Description
Job Description
We are seeking a highly motivated Customer Service Officer to join our dynamic team. In this role, you will serve as the frontline representative for our clients, ensuring every customer receives accurate, timely, and respectful assistance. You will play a key role in resolving inquiries, handling requests, and supporting the operational workflow across multiple channels.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Resolve customer issues and complaints with professionalism and empathy
- Document interactions and maintain accurate records in our CRM system
- Collaborate with internal departments to resolve technical or service-related concerns
- Identify areas for service improvement and provide feedback to management
- Ensure compliance with company procedures and quality standards
- Follow up with clients to confirm resolution and satisfaction
Qualifications
- High school diploma or equivalent (Associate's or Bachelor's degree preferred)
- 1-2 years of experience in a customer service, administrative, or support role
- Strong verbal and written communication skills
- Ability to multitask and work under pressure in a fast-paced environment
- Proficient with customer service software and tools (CRM systems, ticketing platforms, etc.)
- A solutions-oriented attitude and high emotional intelligence
- Detail-oriented and highly organized
Benefits
- Competitive salary: $57,000-$60,000 annually
- Opportunities for career advancement and professional growth
- Ongoing training and skill development programs
- Supportive team culture and leadership
- Health, dental, and vision insurance options
- Paid time off and holidays
- A dynamic work environment with modern tools and systems
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Customer Service Officer
Posted 3 days ago
Job Viewed
Job Description
Job Description
Job Description
Swift 7 Consultants is seeking a proactive and detail-oriented Customer Service Officer to join our team in Madison, WI. The successful candidate will be the front line of our client relationships, responsible for delivering exceptional service and support. You will play a vital role in ensuring client satisfaction and maintaining our reputation for excellence.
Responsibilities
-
Serve as the main point of contact for client inquiries, providing timely and professional assistance via phone, email, and live chat.
-
Resolve customer issues and complaints efficiently and effectively, escalating complex problems to the appropriate team members when necessary.
-
Maintain accurate and detailed records of all client interactions and transactions in our database.
-
Collaborate with various internal departments to ensure seamless service delivery and client satisfaction.
-
Educate clients on our products and services to help them make the most of their partnership with us.
Qualifications:
Qualifications
Qualifications
-
Bachelor's degree in Business, Communications, or a related field.
-
Proven experience in a customer service or client-facing role.
-
Strong verbal and written communication skills.
-
Excellent problem-solving abilities and a calm, professional demeanor.
-
High level of empathy and a genuine desire to assist others.
-
Proficient in using CRM software and other customer support tools.
Additional Information
Benefits
-
Competitive salary with opportunities for performance-based bonuses.
-
Professional growth opportunities through continuous training and career development programs.
-
A supportive and collaborative work environment that values skills development and teamwork.
-
Job Type: Full-time, Permanent.
Customer Service Officer
Posted 3 days ago
Job Viewed
Job Description
Job Description
Job Description
Swift 7 Consultants is seeking a proactive and detail-oriented Customer Service Officer to join our team in Madison, WI. The successful candidate will be the front line of our client relationships, responsible for delivering exceptional service and support. You will play a vital role in ensuring client satisfaction and maintaining our reputation for excellence.
Responsibilities
-
Serve as the main point of contact for client inquiries, providing timely and professional assistance via phone, email, and live chat.
-
Resolve customer issues and complaints efficiently and effectively, escalating complex problems to the appropriate team members when necessary.
-
Maintain accurate and detailed records of all client interactions and transactions in our database.
-
Collaborate with various internal departments to ensure seamless service delivery and client satisfaction.
-
Educate clients on our products and services to help them make the most of their partnership with us.
Qualifications:
Qualifications
Qualifications
-
Bachelor's degree in Business, Communications, or a related field.
-
Proven experience in a customer service or client-facing role.
-
Strong verbal and written communication skills.
-
Excellent problem-solving abilities and a calm, professional demeanor.
-
High level of empathy and a genuine desire to assist others.
-
Proficient in using CRM software and other customer support tools.
Additional Information
Benefits
-
Competitive salary with opportunities for performance-based bonuses.
-
Professional growth opportunities through continuous training and career development programs.
-
A supportive and collaborative work environment that values skills development and teamwork.
-
Job Type: Full-time, Permanent.
Customer Service Officer
Posted 3 days ago
Job Viewed
Job Description
Job Description
Job Description
Swift 7 Consultants is seeking a proactive and detail-oriented Customer Service Officer to join our team in Madison, WI. The successful candidate will be the front line of our client relationships, responsible for delivering exceptional service and support. You will play a vital role in ensuring client satisfaction and maintaining our reputation for excellence.
Responsibilities
-
Serve as the main point of contact for client inquiries, providing timely and professional assistance via phone, email, and live chat.
-
Resolve customer issues and complaints efficiently and effectively, escalating complex problems to the appropriate team members when necessary.
-
Maintain accurate and detailed records of all client interactions and transactions in our database.
-
Collaborate with various internal departments to ensure seamless service delivery and client satisfaction.
-
Educate clients on our products and services to help them make the most of their partnership with us.
Qualifications:
Qualifications
Qualifications
-
Bachelor's degree in Business, Communications, or a related field.
-
Proven experience in a customer service or client-facing role.
-
Strong verbal and written communication skills.
-
Excellent problem-solving abilities and a calm, professional demeanor.
-
High level of empathy and a genuine desire to assist others.
-
Proficient in using CRM software and other customer support tools.
Additional Information
Benefits
-
Competitive salary with opportunities for performance-based bonuses.
-
Professional growth opportunities through continuous training and career development programs.
-
A supportive and collaborative work environment that values skills development and teamwork.
-
Job Type: Full-time, Permanent.