18,477 Service Operations Manager jobs in the United States

Service Operations Manager

32806 Orlando, Florida KONE, Inc

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_Founded in 1910,_ KONE ( _is a global leader that provides elevators,_ _escalators_ _and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world's cities better places to live by providing innovative solutions that help make people's journeys safe,_ _convenient_ _and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an_ innovation and sustainability ( _leader with repeated recognitions by_ Forbes ( _, Corporate Knights for clean capitalism and others._ _ _
Are you ready to make your next career move to join our team and manage your own local service operations as our **Service Operations Manager for KONE Orlando, FL** **?**    This position and our Orlando Service Branch does cover a territory of Orlando, Jacksonville, and Savannah.
+ In your professional experience - has implementing and monitoring safety guidelines been your top priority for you and your team?
+ Do you take pride in providing learning opportunities for your team?
+ Are you successful in effectively managing a schedule and your team's overall performance?
+ Are you able to collaborate with all levels of the organization to achieve business goals?
+ Do you have an appetite for learning and leveraging new technologies?  
+ Are you responsible for developing the personnel ensuring their motivation, continuous development and
achievement against regional targets?
+ Do you coach the technical-oriented Supervisors of today, to be customer-, service- and result-oriented Line Supervisors?
+ Are you responsible for the selection of personnel, training and continuous qualification of the employees?
+ Do you deal with complaints as well as supervision of customer satisfaction?
+ Do you create business plans including budget planning and budget control for the individual Service?
If you answered a resounding YES to these questions, then we have an amazing opportunity for you!  
As our  **Service Operations Manager** , you will successfully drive the service business operations for your territory while working in collaboration with your customer and peers. Your mission is to promote a positive culture surrounded by accomplishing safety and quality goals to achieve customer satisfaction and profitable business results.
You will bring 5+ years of relevant maintenance expertise as well as supervisory experience ideally leading a union represented workforce to our KONE family and an appetite for learning an exciting and new field. You will use the knowledge gained when obtaining your associates' degree in a related field or additional years of experience.  
_We have the courage to hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because_ we believe diversity drives innovation ( _:_
_- We value your authentic self_
_- Diversity,_ _equity_ _and inclusion is embedded in our strategy and values_
_- Collaborative,_ _creative_ _and supportive work environment_
_- Passionate about safety,_ _quality_ _and innovation_
_- We care about the communities where we live and work_
_Some of our many benefits include:_
_- Competitive salary_
_- Flexible work schedule_
_- Opportunities to learn and grow_
_- Matching 401K_
_- Comprehensive health and wellness plans for the entire family_
_- Paid holidays and paid time off_
Come share your passion and energy to make a positive impact at KONE for our customers and your career ( !
*Beware of Recruitment Scams* ( are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal,_ _state_ _or local protected class._
  #LI-TG1
The hiring range for this role is $126,900.00 - 174,500.00. The compensation package offered will depend on their ability to meet the requirements of the role and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.
_At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life._
Read more on _ you know KONE moves two billion people every day? As a global leader in the elevator and escalator industry, we employ over 60,000 driven professionals in more than 60 countries worldwide joined together by a shared purpose, to shape the future of cities. In 2023, we had annual net sales of EUR 11.0 billion.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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Service Operations Manager

46802 Fort Wayne, Indiana EMCOR Group

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**Description**
**About Us:**
Havel provides single-source solutions that meet a wide variety of facility design, installation, operation, and maintenance requirements. For more than 60 years, we have learned to anticipate operational needs, identify new technology trends, and provide construction services for the mechanical (PHVAC), electrical, building automation systems and energy services industries.
We joined Shambaugh & Son, L.P., a wholly-owned indirect subsidiary of EMCOR Group, Inc. and together we perform more than $1 billion of construction projects per year with over 3,000 employees throughout 50 states from our home office in Fort Wayne, Indiana.
We recognize people as our most important resource and it is our mission to produce the industry's highest level of quality services and productivity on every project in order to develop repeat customers, maximize return on investment, and provide professional growth opportunities for people in the organization.
**Job Summary:**
Havel is looking for a Service Operations Manager. In this position you will be responsible for managing customer maintenance agreements, supervising Service Technicians, and the overall success of the division.
**Essential Duties and Responsibilities:**
+ Oversee Building Automation/ HVAC service projects from start to finish, identifying issues and solutions and implementing plans that ensure the safety of staff and satisfaction of the customer.
+ Responsible for managing customer maintenance agreements and service
+ Oversee the workload, assignments, schedules, material, and subcontractors of each project.
+ Proposal generation for service repairs with customers
+ Responsible for Building Automation/ HVACR support for assigned Technicians
+ Build and maintain relationships with customers, responding to accounts, providers, and customer staff.
+ Maintain our internal customer/tech portal each week, approving service reports, correcting issues, and reporting to internal staff.
+ Other duties assigned
**Qualifications:**
+ 10+ years of work experience in Building Automation/ HVACR service, maintenance, contract management, and operations management.
+ Ability to communicate effectively and efficiently with all functions of Operation Staff, Service Staff, Field, Customers, Vendors and Subcontractors.
+ Excellent written and verbal communication skills, providing and receiving pertinent information.
+ Knowledge of Microsoft Office, Word, Excel, and Project.
+ Regular and reliable attendance, including the ability to work extended hours and weekends as required.
**Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies** list open positions here. ( **Please check our available positions to confirm that a post or email is genuine.**
**EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal process -- it is probably fraudulent.**
**As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we** **offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled**
#havel #shambaugh
#LI-DF
#LI-onsite
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights ( notice from the Department of Labor.
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Service Operations Manager

77007 Houston, Texas Shell

Posted 3 days ago

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Texas, United States of America
**Job Family Group:**
Commercial and Retail
**Worker Type:**
Regular
**Posting Start Date:**
August 20, 2025
**Business unit:**
Downstream and Renewables
**Experience Level:**
Experienced Professionals
**Job Description:**
**What's the role**
Shell is looking for a Service Operations Manager to oversee the successful operation of the Shell Recharge North America public charging network. The Shell Recharge network consists of hundreds of electric vehicle fast-charging stations at gas stations, standalone hubs, and retail destinations across the United States and Canada.
The Service Operations function consists of internal service professionals as well as a portfolio of third-party maintenance partners, and together the team is responsible for ensuring best-in-class station availability and customer experience across the network. You will directly manage a team that consists of Network Operations Center (NOC) Specialists that monitor, diagnose and dispatch resolutions for chargers across the network; Production Specialists that commission new stations and partner with internal and external product development/support functions to drive product improvements and bug fixes across the technology stack.
Accountabilities:
+ Oversee the commissioning, operation, and maintenance of the network
+ Responsible for managing the budget for all workstreams in the Service Operations organization
+ Responsible for vendor relationships and optimizing their performance on an ongoing basis
+ Identify and triage gaps and deficiencies across the charging solution stack, playing a critical role in partnering with both internal and external product and engineering groups to achieve and maintain high in-service and customer success metrics
+ Partner closely with Shell's Deployment function to commission newly constructed stations as they become operational
+ Collaborate closely with Shell's Marketing and Technology teams to deliver insights and analysis that enable Shell to serve its customers better, more broadly, and with a higher rate of success
**What you bring**
+ Must have legal authorization to work in the US on a full-time basis for anyone other than current employer
+ Bachelor's Degree is a plus
+ At least 10 years' relevant professional experience in applicable electrical, mechanical, or operations settings, including 5 years' experience managing teams or programs
+ At least 5+ years of experience managing or partnering with service vendors, preferably on a national scale for a product family that includes hardware and software scope
Preferred Qualifications:
+ Experience with Chargers/EVSE (Electric Vehicle Supply Equipment) and their back-end infrastructure
+ Fluent in open charge point protocols, interfaces, and the charger technology ecosystem
+ Significant experience with Salesforce, Business Intelligence tools, Microsoft product suite
Note: This role is a virtual position based in the US
**What we offer**
The base salary range for this position is $146,000.00 - $218,000.00 per year. Individual pay will be based on various factors, such as relevant work experience, education, certifications, skill level, seniority, and internal equity.
For regular full-time or regular part-time employees of the Company (participating companies as listed in the Summary Plan Description), insurance coverage options include medical, dental, vision coverage, life Insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs. Employees also participate in a company pension plan and a 401(k) plan. Paid leave includes up to 6 weeks of paid vacation time, up to 11 paid holidays, and parental leave offering 16 weeks of paid leave for birthing parents, and 8 weeks of paid leave for non-birthing parents.
Additionally, employees are eligible for short-term disability leave for up to 26 weeks at 100% or 50% of base pay as well as Long-Term Disability insurance. Shell also offers other compensation such financial reimbursement for adoption, wellness, education, and personal learning expenses, and some roles are eligible for discretionary long-term incentives. For interns, eligible benefits include medical, dental, and vision coverage, life insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs; participation in a 401(k) plan; and paid leave for up to 11 paid holidays. Additional information on Shell's US benefit programs can be found at .
You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself.
+ Progress as a person as we work on the energy transition together
+ Continuously grow the transferable skills you need to get ahead
+ Work at the forefront of technology, trends, and practices
+ Collaborate with experienced colleagues with unique expertise
+ Achieve your balance in a values-led culture that encourages you to be the best version of yourself
+ Benefit from flexible working hours, and the possibility of remote/mobile working
+ Perform at your best with a competitive starting salary and annual performance related salary increase - our pay and benefits packages are among the best in the world.
+ Take advantage of paid parental leave, including for non-birthing parents
+ Join an organization working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply
+ Grow as you progress through diverse career opportunities in national and international teams
+ Gain access to a wide range of training and development programs
**We'd like you to know that Shell has a bold goal: to become one of the world's most diverse and inclusive companies. You can get to know more about how we're working towards that goal,** click here ( **.**
**Shell in The United States**
Shell has been in the US for more than 100 years, leading the sector in energy, petrochemicals and refined products. Today, we provide millions of Americans with the energy needed to heat and cool their homes and power the economy.
We operate in all 50 states, from our Deep Water platforms in the Gulf of America to the Pennsylvania Chemicals complex and our miles of pipelines throughout the US.
We reach our customers through our 13,000 branded retail stations, and we are number 1 in gasoline sales. We also own the #1 brand of motor oil in the U.S. - Pennzoil® - made from natural gas.
We are excited to play a key role in the move to net carbon emissions while providing the oil and gas needed by society for many decades to come.
-
**DISCLAIMER:**
Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, citizenship, genetic information or other protected status under federal, state or local laws. Shell is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability. As a US Federal Contractor, hiring selections are subject to periodic audit review and documentation of your selections should be maintained for a period of three calendar years. It is the policy of Shell in the U.S. ("Shell") to provide equal opportunity to all individuals, employees and all qualified applicants for employment consistent with employment requirements and qualifications. Shell prohibits discrimination based on race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, citizenship, genetic information, or other protected status under federal, state or local laws. All employees are expected to support this policy and contribute to an environment of equal opportunity. If you need an accommodation for a disability during the resourcing process, please speak with an HR representative.
You can be a part of the future of energy. Together at Shell, we are transitioning to become a net-zero emissions business while providing the energy that people around the world need today. Working with experienced colleagues , you'll have the opportunity to develop your skills, in an environment where we value honesty, integrity and respect for one another. At Shell, you progress as we tackle the energy challenge together.
#PowerYourProgress
**Visit our careers site ( has a bold goal: to become one of the world's most diverse and inclusive companies, a place where everyone - from our employees to our customers, partners and suppliers - feels valued, respected, and has a strong sense of belonging.
Find out more about DE&I at Shell ( is a global group of energy and petrochemical companies, employing 96,000 people across more than 70 countries.
Whether they work on our platforms and pipelines, or in our offices and research labs, people are key to our success. They collectively determine our culture and we expect them to behave according to our values: honesty, integrity, and respect for people.
Learn more about our purpose and strategy ( **_If you need any assistance or support while applying for a job, please contact us at_** ** ** _"_
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Service Operations Manager

28230 Charlotte, North Carolina EMCOR Group

Posted 4 days ago

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**Description**
**About Us:**
EMCOR Services Aircond is a leading commercial and industrial heating, ventilating, and air-conditioning (HVAC) service company in the Southeast. For more than 87 years, Aircond has designed and delivered comprehensive HVAC solutions to businesses seeking to enhance their productivity and efficiency. Today, Aircond delivers a full spectrum of facility services to single and multi-site clients, from HVAC service to complete operations and maintenance solutions.
**Job Title: Service Operations Manager**
**Summary:**
We are seeking a results-driven and experienced HVAC Service Operations Manager to oversee daily operations of our HVAC service department in NC/SC. This role is responsible for managing service operations, ensuring excellent customer service, driving operational efficiency, maintaining safety standards, and achieving financial goals. The ideal candidate will bring leadership, technical knowledge, and organizational skills to ensure top-tier service delivery and team performance.
**Location:**
+ This role will preferably be based at EMCOR Services Aircond's office located in Charlotte, NC.
+ There is an option for an individual to work out of one of our satellite offices in the following locations:
+ North Carolina: Charlotte or Raleigh
+ South Carolina: Columbia or Greenville
**Travel:**
+ 50%
+ Travel will be required to travel to branch offices and site-based customers located throughout South Carolina and North Carolina
**Duties and Responsibilities:**
+ Supervise, mentor, and support HVAC service operations.
+ Recruit, onboard, and train new team members.
+ Manage District Service Managers and technician workload for optimal performance.
+ Manages the administrative functions and associates of the Columbia and Charlotte offices.
+ Conduct performance evaluations and develop improvement plans.
+ Oversee service operations to ensure jobs are completed on time, within budget, and to customer satisfaction.
+ Implement and monitor KPIs, service metrics, and workflow processes.
+ Disseminates policy to district service managers.
+ Set deadlines to ensure timely completion of work.
+ Coordinates activities of department with related activities of other departments to ensure efficiency and economy.
+ Ensure the accurate use of service management software for Service Orders, Documentation, and reporting.
+ Resolve escalated customer issues and ensure consistent service excellence.
+ Review job completion reports, conduct quality checks, and enforce company standards.
+ Maintain strong client relationships and promote customer loyalty.
+ Collaborate with accounting and sales to manage job costing, billing, and budget adherence.
+ Assist in pricing strategies, quoting service contracts, and forecasting revenue.
+ Control labor costs, overtime, and material usage to improve profit margins.
+ Approve PM contract renewals to maintain profit margins.
+ Monitors and analyzes costs and prepares budget. Identifies needs and/or reductions as appropriate.
+ Authorizes invoices, purchase orders and District Service Manager p-card receipts.
+ Enforce safety protocols and ensure compliance with local, state, and federal HVAC regulations.
+ Lead regular operations meetings and technician training sessions.
+ Coach and develop team members to ensure continued skill growth and to create a cohesive team.
+ Attend department meetings including technician quarterly safety training.
+ Monitor certifications, and continuing education requirements for the service teams.
+ Other duties as assigned.
**Qualifications:**
+ 10+ years of experience in HVAC service, with at least 2 years in a management or supervisory role.
+ Strong knowledge of commercial/Industrial HVAC systems and repair techniques.
+ Proven leadership skills with the ability to manage teams and handle conflict resolution.
+ Familiarity with service management platforms.
+ Strong organizational, time management, and problem-solving abilities.
+ Excellent communication skills - verbal and written.
+ Valid driver's license and clean driving record.
+ EPA certification.
**Education:**
+ High school diploma or GED required.
+ Associate or bachelor's degree in HVAC technology, business management, or equivalent HVAC management experience.
**What you can expect from EMCOR Services Aircond:**
+ Health Insurance: 4 plans available to choose from with Rx coverage
+ Heath Saving Account (HSA) and Flexible Spending Accounts (FSA) options available
+ Dental insurance: 2 plans available to choose from
+ Vision insurance
+ 401(k) with Employer Match
+ Employee referral incentives
+ Employee Assistance Program (EAP)
+ Competitive PTO, 8 paid holidays, 1 paid floating holiday
+ Weekly Pay
**COMMITMENT TO SAFETY**
It is the policy of EMCOR Services Aircond to conduct all business activities in a responsible manner, free from recognized hazards; and to respect the environment, health and safety of our employees, customers, suppliers, partners, and community neighbors. EMCOR Services Aircond is committed to providing a safe and healthy workplace. It will not be satisfied until its premises and services are free of recognized hazards, its employees, and its operations environmentally friendly. We will provide training, protective equipment, and the safest work environment possible for our employees to perform their jobs, but in the end, safety becomes an individual responsibility.
**We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.**
There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here ( . Please check our available positions to confirm that a post or email is genuine.
EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent.
#aircond
#LI-NS1
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights ( notice from the Department of Labor.
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Service Operations Manager

78284 San Antonio, Texas Leidos

Posted 5 days ago

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**Description**
At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.
Leidos is hiring an energetic, motivated, innovative individual to be a part of our team supporting **USAF Defensive Cyber Systems Program Management Office** at Joint Base San Antonio. This position will support both internal and customer-facing projects involving the growth and sustainment of an enterprise service desk suite of tools specifically, ServiceNow. The Service Operations Manager will oversee the Service Desk multi-tiered team along with ServiceNow operations management to deliver solutions and day-to-day operations that ultimately ensure seamless support of the USAF to support an enhanced end user experience.
*** **Candidate MUST:**
+ Be a US Citizen with active SECRET and eligibility to obtain SCI
+ Be local to the San Antonio area and able to report on-site.
  
*** **Service Operations Manager Primary Responsibilities:**
+ Operational Oversight: Manage the daily operations ensuring high performance, and reliability of ServiceNow systems and service.
+ Team Leadership: Lead, mentor, and develop a team of ITSM staff, fostering a culture of collaboration and continuous improvement.
+ Service Management: Implement and maintain best practices for service delivery, incident management, and problem resolution, ensuring compliance with SLAs and KPIs.
+ Collaboration: Work closely with IT functional support teams, application development, and business to ensure alignment of cloud services with overall business objectives.
*** **Additional Responsibilities Include:**
+ Setting team priorities, strategic vision, maintaining quality and product roadmaps.
+ Conduct personnel performance reviews, review and sign timecards, and oversee Operation area leads.
+ Establish organization policies, standards, and operating procedures.
+ Create effective, deliverable technical proposal solutions/content that conform to requirements, win strategy, and corporate strategy.
+ Foster and ensure a collaborative, service oriented, revenue driven environment.
+ Provide Service Desk support for all incidents and ensure resolution within established SLAs.
+ Monitor Service requests and Change requests to ensure accurate completion of work by teams on schedule.
+ Project Monitoring and Control: Tracking project progress, monitoring performance against established SLA's, metrics, and taking corrective actions as needed.
+ Quality Assurance: Ensuring that all project deliverables meet defined quality standards and requirements.
+ Team Leadership: Leading and mentoring project teams, fostering a collaborative and productive work environment.
+ Budget Management: Monitoring project expenses and ensuring that spending stays within the allocated budget.
+ Release Management: Coordinating with the ServiceNow Release Manager to schedule project releases and ensure alignment with roadmaps.
+ Continuous Improvement: Identifying opportunities to improve project management practices and documentation to enhance delivery quality and speed. Provide feedback to ServiceNow teams on new capabilities, service improvements, and efficiencies needed by the operations team.
*** **Required Skills:**
+ Previous experience as an Operations Manager, minimum 5 years of recent experience.
+ Proven experience leading teams and managing complex operational projects.
+ **A minimum of 5 years experience and s** **trong knowledge of ServiceNow; including knowledge of ITSM and its capabilities as well as related modules.**
+ **Strong knowledge and experience with Service Desk and service management best practices**
+ Experience Leading Small to Intermediate teams.
+ Local to the San Antonio area.
+ U.S. Citizenship required.
+ Active DoD Secret clearance and eligibility to obtain TS/SCI.
+ Active DoD 8570 IAT Level II or equivalent DoD 8140 certification (e.g., Security+ CE, CCNA-Security, CySA+, GICSP, GSEC, CND, SSCP).
+ Active ServiceNow Professional Implementer Certification.
+ Demonstrated proficiency with ServiceNow ITSM modules including CMDB.
+ ITIL v4 Foundation certification.
+ Must be committed to adopting and adhering to best practices.
+ Strong analytical and problem-solving skills.
+ Ability to collaborate and work effectively in a team environment.
+ Experience planning and prioritizing tasks across a team.
+ Ability to interact positively, collaborate, and communicate appropriately with team members.
+ Strong communication and collaboration skills, dealing with complex architectures, customers, and competing priorities.
+ Experience driving performance of teams, identifying key performers, and mentoring staff.
+ Ability to manage conflict effectively.
+ Strong communication and collaboration skills supporting multiple stakeholders and business operations.
+ Expertise in understanding and mitigating risks to business operations.
+ Agile-based knowledge and skill.  Competent understanding of ITSM processes and experience with agile methodologies like Scrum, Kanban, SAFe using technologies like Jira.
+ Bachelor's degree with a minimum 8 years of relevant experience, or a master's degree with a minimum 6 years of experience. Equivalent work experience may be considered in lieu of a degree.
+ Generally, has a minimum of 5 years of experience supervising or leading operations teams.
*** **Preferred Qualifications:**
*** **-** Experience integrating ServiceNow with Atlassian tools such as Jira and Confluence.
- Active Project Management Professional Certification.
- Active ServiceNow Practitioner Technical Project Manager Certification.
- Active ServiceNow Project Portfolio Management Certification.
- A minimum of 2 years of experience as ServiceNow Developer, ServiceNow Solutions Architect.
- A minimum of 2 years leading ServiceNow development teams.
+ A minimum of 3 years of experience with developing ServiceNow solutions across various platform applications, such as ITSM, ITOM (HAM and SAM), ITBM, CSM, SecOps, GRC, HR.
Come break things (in a good way). Then build them smarter.
We're the tech company everyone calls when things get weird. We don't wear capes (they're a safety hazard), but we do solve high-stakes problems with code, caffeine, and a healthy disregard for "how it's always been done."
**Original Posting:**
August 1, 2025
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
**Pay Range:**
Pay Range $80,600.00 - $145,700.00
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
REQNUMBER: R-00163800
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.
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Food Service Operations Manager

20022 Washington, District Of Columbia Aramark

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Job Description

The Food Service Supervisor at South Dakota Woman's Prison supervises inmates to ensure that meal and food items are prepared in accordance with production plans. In this role, you will train workers in methods of performing duties, as well as assign and coordinate work to promote the efficiency of operations. This person is also responsible for the sanitation of the facility and maintaining personal safety, by conforming to all standards and regulations. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.

Benefits: Full Health Benefits, 401k*, Vacation/PTO, Holiday Pay, College Tuition Assistance, Free Shift Meals & MORE!
Starting Pay: $19/hour

Job Responsibilities

? Produce and maintain work schedules and may prepare production packets (Production sheets and recipes).
? Direct daily activities.
? Maintains food production that ensures the safety and quality of food according to policies, procedures, and department requirements.
? Ensure that food items are stored in a safe, organized, and hazard-free environment.
? Maintain all serving schedules; ensure that all food items are served per menu specifications in a safe and appropriate manner following Aramark policies and procedures.
? Maintain a sanitary department following health and safety codes and regulations.
? Maintain accurate inventory on a weekly basis.
? May prepare orders as needed to ensure accurate production for location.
? Supervise and evaluate employees; counsel; promote employee growth, efficiency, morale, and teamwork.
? Maintain a safe and hazard-free working environment.
? Train/mentor other food service workers.
? Maintain logs on all maintenance required on equipment within the department.
? Ensure all food safety/temperature logs are completed with appropriate corrective action, as necessary.
? Perform preventative maintenance checklist.
? Recommend replacement of existing equipment to meet needs of facility.
? Proficiency in multi-tasking.
? Perform other duties as requested by the Food Service Director or Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program.
? Must fill in for absent employees at location, as necessary.
? Maintain knowledge of daily catering events and confirm they are prepared and delivered on time.
? Be able to work occasional night and weekend catered events.
? Attend food service meetings with staff.
? Maintain communication with staff (including office staff, e-mail, phone calls, inter-office mail, etc).
? May perform cashier duties as the need arises.
? Promote good public relations.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

? Must read, write, and understand verbal instructions
? Must complete a sanitation course either before or during first year
? Must be knowledgeable in operating an efficient cost-effective program.
? Ability to perform basic arithmetic
? Maintain emotional control under stress
? Ability to resolve interpersonal situations
? Strong organizational skills

Education About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .

View Now

Food Service Operations Manager

57501 Oacoma, South Dakota Aramark

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Description

The Food Service Supervisor at South Dakota Woman's Prison supervises inmates to ensure that meal and food items are prepared in accordance with production plans. In this role, you will train workers in methods of performing duties, as well as assign and coordinate work to promote the efficiency of operations. This person is also responsible for the sanitation of the facility and maintaining personal safety, by conforming to all standards and regulations. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.

Benefits: Full Health Benefits, 401k*, Vacation/PTO, Holiday Pay, College Tuition Assistance, Free Shift Meals & MORE!
Interested in this role You can find all the relevant information in the description below.
Starting Pay: $19/hour

Job Responsibilities

? Produce and maintain work schedules and may prepare production packets (Production sheets and recipes).
? Direct daily activities.
? Maintains food production that ensures the safety and quality of food according to policies, procedures, and department requirements.
? Ensure that food items are stored in a safe, organized, and hazard-free environment.
? Maintain all serving schedules; ensure that all food items are served per menu specifications in a safe and appropriate manner following Aramark policies and procedures.
? Maintain a sanitary department following health and safety codes and regulations.
? Maintain accurate inventory on a weekly basis.
? May prepare orders as needed to ensure accurate production for location.
? Supervise and evaluate employees; counsel; promote employee growth, efficiency, morale, and teamwork.
? Maintain a safe and hazard-free working environment.
? Train/mentor other food service workers.
? Maintain logs on all maintenance required on equipment within the department.
? Ensure all food safety/temperature logs are completed with appropriate corrective action, as necessary.
? Perform preventative maintenance checklist.
? Recommend replacement of existing equipment to meet needs of facility.
? Proficiency in multi-tasking.
? Perform other duties as requested by the Food Service Director or Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program.
? Must fill in for absent employees at location, as necessary.
? Maintain knowledge of daily catering events and confirm they are prepared and delivered on time.
? Be able to work occasional night and weekend catered events.
? Attend food service meetings with staff.
? Maintain communication with staff (including office staff, e-mail, phone calls, inter-office mail, etc).
? May perform cashier duties as the need arises.
? Promote good public relations.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

? Must read, write, and understand verbal instructions
? Must complete a sanitation course either before or during first year
? Must be knowledgeable in operating an efficient cost-effective program.
? Ability to perform basic arithmetic
? Maintain emotional control under stress
? Ability to resolve interpersonal situations
? Strong organizational skills

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .

View Now
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Food Service Operations Manager

57536 Harrold, South Dakota Aramark

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Description

The Food Service Supervisor at South Dakota Woman's Prison supervises inmates to ensure that meal and food items are prepared in accordance with production plans. In this role, you will train workers in methods of performing duties, as well as assign and coordinate work to promote the efficiency of operations. This person is also responsible for the sanitation of the facility and maintaining personal safety, by conforming to all standards and regulations. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.

Benefits: Full Health Benefits, 401k*, Vacation/PTO, Holiday Pay, College Tuition Assistance, Free Shift Meals & MORE!
Interested in this role You can find all the relevant information in the description below.
Starting Pay: $19/hour

Job Responsibilities

? Produce and maintain work schedules and may prepare production packets (Production sheets and recipes).
? Direct daily activities.
? Maintains food production that ensures the safety and quality of food according to policies, procedures, and department requirements.
? Ensure that food items are stored in a safe, organized, and hazard-free environment.
? Maintain all serving schedules; ensure that all food items are served per menu specifications in a safe and appropriate manner following Aramark policies and procedures.
? Maintain a sanitary department following health and safety codes and regulations.
? Maintain accurate inventory on a weekly basis.
? May prepare orders as needed to ensure accurate production for location.
? Supervise and evaluate employees; counsel; promote employee growth, efficiency, morale, and teamwork.
? Maintain a safe and hazard-free working environment.
? Train/mentor other food service workers.
? Maintain logs on all maintenance required on equipment within the department.
? Ensure all food safety/temperature logs are completed with appropriate corrective action, as necessary.
? Perform preventative maintenance checklist.
? Recommend replacement of existing equipment to meet needs of facility.
? Proficiency in multi-tasking.
? Perform other duties as requested by the Food Service Director or Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program.
? Must fill in for absent employees at location, as necessary.
? Maintain knowledge of daily catering events and confirm they are prepared and delivered on time.
? Be able to work occasional night and weekend catered events.
? Attend food service meetings with staff.
? Maintain communication with staff (including office staff, e-mail, phone calls, inter-office mail, etc).
? May perform cashier duties as the need arises.
? Promote good public relations.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

? Must read, write, and understand verbal instructions
? Must complete a sanitation course either before or during first year
? Must be knowledgeable in operating an efficient cost-effective program.
? Ability to perform basic arithmetic
? Maintain emotional control under stress
? Ability to resolve interpersonal situations
? Strong organizational skills

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .

View Now

Food Service Operations Manager

57564 Onida, South Dakota Aramark

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Description

The Food Service Supervisor at South Dakota Woman's Prison supervises inmates to ensure that meal and food items are prepared in accordance with production plans. In this role, you will train workers in methods of performing duties, as well as assign and coordinate work to promote the efficiency of operations. This person is also responsible for the sanitation of the facility and maintaining personal safety, by conforming to all standards and regulations. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.

Benefits: Full Health Benefits, 401k*, Vacation/PTO, Holiday Pay, College Tuition Assistance, Free Shift Meals & MORE!
Interested in this role You can find all the relevant information in the description below.
Starting Pay: $19/hour

Job Responsibilities

? Produce and maintain work schedules and may prepare production packets (Production sheets and recipes).
? Direct daily activities.
? Maintains food production that ensures the safety and quality of food according to policies, procedures, and department requirements.
? Ensure that food items are stored in a safe, organized, and hazard-free environment.
? Maintain all serving schedules; ensure that all food items are served per menu specifications in a safe and appropriate manner following Aramark policies and procedures.
? Maintain a sanitary department following health and safety codes and regulations.
? Maintain accurate inventory on a weekly basis.
? May prepare orders as needed to ensure accurate production for location.
? Supervise and evaluate employees; counsel; promote employee growth, efficiency, morale, and teamwork.
? Maintain a safe and hazard-free working environment.
? Train/mentor other food service workers.
? Maintain logs on all maintenance required on equipment within the department.
? Ensure all food safety/temperature logs are completed with appropriate corrective action, as necessary.
? Perform preventative maintenance checklist.
? Recommend replacement of existing equipment to meet needs of facility.
? Proficiency in multi-tasking.
? Perform other duties as requested by the Food Service Director or Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program.
? Must fill in for absent employees at location, as necessary.
? Maintain knowledge of daily catering events and confirm they are prepared and delivered on time.
? Be able to work occasional night and weekend catered events.
? Attend food service meetings with staff.
? Maintain communication with staff (including office staff, e-mail, phone calls, inter-office mail, etc).
? May perform cashier duties as the need arises.
? Promote good public relations.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

? Must read, write, and understand verbal instructions
? Must complete a sanitation course either before or during first year
? Must be knowledgeable in operating an efficient cost-effective program.
? Ability to perform basic arithmetic
? Maintain emotional control under stress
? Ability to resolve interpersonal situations
? Strong organizational skills

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .

View Now

Food Service Operations Manager

57520 Centerville, South Dakota Aramark

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Description

The Food Service Supervisor at South Dakota Woman's Prison supervises inmates to ensure that meal and food items are prepared in accordance with production plans. In this role, you will train workers in methods of performing duties, as well as assign and coordinate work to promote the efficiency of operations. This person is also responsible for the sanitation of the facility and maintaining personal safety, by conforming to all standards and regulations. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.

Benefits: Full Health Benefits, 401k*, Vacation/PTO, Holiday Pay, College Tuition Assistance, Free Shift Meals & MORE!
Interested in this role You can find all the relevant information in the description below.
Starting Pay: $19/hour

Job Responsibilities

? Produce and maintain work schedules and may prepare production packets (Production sheets and recipes).
? Direct daily activities.
? Maintains food production that ensures the safety and quality of food according to policies, procedures, and department requirements.
? Ensure that food items are stored in a safe, organized, and hazard-free environment.
? Maintain all serving schedules; ensure that all food items are served per menu specifications in a safe and appropriate manner following Aramark policies and procedures.
? Maintain a sanitary department following health and safety codes and regulations.
? Maintain accurate inventory on a weekly basis.
? May prepare orders as needed to ensure accurate production for location.
? Supervise and evaluate employees; counsel; promote employee growth, efficiency, morale, and teamwork.
? Maintain a safe and hazard-free working environment.
? Train/mentor other food service workers.
? Maintain logs on all maintenance required on equipment within the department.
? Ensure all food safety/temperature logs are completed with appropriate corrective action, as necessary.
? Perform preventative maintenance checklist.
? Recommend replacement of existing equipment to meet needs of facility.
? Proficiency in multi-tasking.
? Perform other duties as requested by the Food Service Director or Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program.
? Must fill in for absent employees at location, as necessary.
? Maintain knowledge of daily catering events and confirm they are prepared and delivered on time.
? Be able to work occasional night and weekend catered events.
? Attend food service meetings with staff.
? Maintain communication with staff (including office staff, e-mail, phone calls, inter-office mail, etc).
? May perform cashier duties as the need arises.
? Promote good public relations.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

? Must read, write, and understand verbal instructions
? Must complete a sanitation course either before or during first year
? Must be knowledgeable in operating an efficient cost-effective program.
? Ability to perform basic arithmetic
? Maintain emotional control under stress
? Ability to resolve interpersonal situations
? Strong organizational skills

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .

View Now
 

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