74,183 Service Program jobs in the United States

ManTech seeks a motivated, career and customer-oriented **Senior Service Delivery Program Manager** to join our team in the **Stennis, MS area** .
**Responsibilities include but are not limited to :**
+ Maintaining high performance levels for service-related processes, and implementing improvement activities wherever necessary
+ Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews
+ Analyzing third-party as well as internal processes, and creating strategies for service delivery optimization -Review and track ticket processes and metrics working closely with functional leads ensuring tickets are closed properly and efficiently
+ Develop, track, and monitor customer satisfaction surveys to support decision-making and continuously improve support, updating the customer satisfaction survey as needed and posting upon key stakeholders' approval
+ Develop and recommend dashboards to support visibility and management of activities and processes
+ Tracking and ensuring patching, software updates, anti-virus updates, are applied effectively and promptly
+ Tracking and managing infrastructure licenses and device security certificates providing notices of expiration to support avoiding lapses of coverage
**Minimum Qualifications:**
+ An ITIL v4 certification
+ An IAT level II certification
+ A bachelor's degree
+ Proficiency in MS Office applications including Project, SharePoint, PowerPoint, Excel, Project, and Word
**Preferred Qualifications:**
+ DHS experience
+ DoD experience
+ ServiceNow experience
+ Agile experience
**Clearance Requirements:**
+ Must have a current/active Secret clearance with the ability to obtain and maintain a Top Secret clearance.
+ The ability to obtain and maintain a DHS EOD suitability is required prior to starting this position.
**Physical Requirements:**
+ Must be able to remain in a stationary position 50%
+ Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer
+ The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are a qualified individual with a disability and require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please email us at and provide your name and contact information.

Customer Service - Program Manager
Job ID: 5466
Location:
New Kensington, PA, US, 15068Alpharetta, GA, US, 30005-3900Norwood, OH, US, 45212
**Additional Locations: - Pennsylvania; - Georgia; - Ohio**
**We are looking for a Customer Service - Program Manager to join our team at Innomotics.**
**The Industry-Leader of Motors and Drives**
Innomotics is an industry-leading supplier of motors and large drive systems. With a trusted legacy of more than 150 years of engineering expertise, our products power all the world's most essential industries. Today, we are bringing the #EnergyTransition to life with a portfolio that enables our customers to boost energy efficiency, reduce greenhouse gases, and minimize the carbon footprints of plants.
**Our Most Powerful Engine: Our People**
We are a team of more than 15,000 dedicated experts, doers, and innovators. For us, engineering the future means keeping businesses in motion. As a global player operating with the spirit and speed of a mid-sized champion, the future holds unlimited opportunities for us. If you share our bold mindset to be best-in-class, we want you IN.
**Your Future Role**
As a Customer Service - Program Manager you will be representing and championing our customers' needs. The CS Program Manager will have a passion for technology, excel in navigating complex client environments, have a strong desire to deliver client objectives with best-in-class service, and thrive in a dynamic, fast-paced environment. If you are the successful candidate, you will report to the New Kensington Customer Service Operations Manager and will be a vital part of supporting the Innomotics New Kensington Large Drives customers.
This position reports to the NKN Customer Service Operations Manager and will be a vital part of supporting the IN NKN Customers.
**This role is based out of the New Kensington, PA facility** .Local candidates are preferred, but we are open to candidates in the following geographies: Norwood, OH and Alpharetta, GA.
The following is what we believe is required to do this job well:
+ You Enjoy Interacting with People and Possess Superior Communication Skills: We're looking for someone who genuinely likes helping people and making each interaction a comforting experience. Customer Service Team Members are the primary point of customer contact for aftermarket and field support. Your main job is communicating (and problem solving) with our customers. As such, this position requires strength in both verbal & written communication. Customer Service will also interact with all aspects of Innomotics internal teams & departments such as Management, Sales, R&D, Engineering, Quality, Purchasing.
+ Positive Attitude:We want you to enjoy your job! A great attitude will help you fit in with our encouraging, fun & highly interactive team. Positive team members find the good even in challenging situations, are encouraging & uplifting, and motivate others around them. A positive attitude can have a significant impact on customer experience, can set the tone for a customer interaction, and can help customers feel valued and understood. We want to create positive create memorable experiences that can lead to customer loyalty and word-of-mouth.
+ Technical Experience: Familiar with industrial/mechanical applications, aftermarket service & support functions, equipment startup & commissioning, or similar. Comfortable and willing to learn new things, process oriented with a continuous improvement mindset. A successful candidate should be familiar with Variable Frequency Drives & Motors, Electrical Control Systems, PLC/HMI/SCADA applications, general OSHA guidelines.
**Your Profile** :
Customer Service Program Manager:
+ A program manager is a strategic project-management professional whose job is to help oversee and coordinate the long-term strategies of various projects, products, and other strategic initiatives with a key focus on larger strategic goals & objectives.
+ Develop program management strategy, runbook, and procedures including vendor management, lifecycle, end-to-end process flows, organizational assessment, etc.
+ Coordinate across Innomotics & client organizations at all levels of leadership to schedule sessions for discovery, planning, status, delivery, etc.
+ Coordinate and guide key technical solutions, deliverables, program design, strategic initiatives, and various decisions with all teams.
+ Understand work tasks and skills alignment of engagement team members, interface with teams on potential collisions and blockers as identified and recommend solutions and maintain ownership.
+ Maintains a broad knowledge and understanding of the current and anticipated future of the industry including trends, technologies, products, services, and standards.
+ Provide overall leadership, guidance, and mentorship to client teams through program delivery work with continuous integration and coordination among multiple workstreams and maintain alignment with other related and dependent programs.
+ Simultaneous management of multiple complex projects throughout the project life cycle by tracking progress and reporting results to core team members and other stakeholders.
+ Lead & manage Customer Service (CS) projects, ensuring timely & budget-conscious delivery while meeting all project objectives.
+ Develop and maintain detailed project plans, schedules, and budgets, tailored to customer/project specific requirements.
+ Lead all aspects of assigned VIP & TSA Customer business.
+ Apply project management & engineering expertise to resolve project challenges and provide technical guidance throughout the project life cycle.
+ Monitor project performance, identify potential risks, and implement effective mitigation strategies, ensure projects comply with industry standards, safety regulations and company policies focused on Environmental, Health and Safety.
+ Ability to maintain and manage program financial management and capacity management, forecasts revenue (with team) and handles risks & opportunities, leads change orders, warranty claims, PO updates, cost controls, forecasting & invoicing, maintains & monitors project costs & margin throughout project lifecycle.
+ Next level of support above tactical project management to ensure positive customer experience, leads all aspects of project communications (reporting, correspondence, meetings, etc.)
+ Verifies, requests, and acquires customer acceptance of the system, maintains lessons learned throughout the entirety of the project, closes the project at completion and archives project files
+ Work with the Manager, Finance, & Operations to manage account budgets, forecasts, and financial performance.
**Required Knowledge/Skills, Education, and Experience:**
+ Demonstrated experience with strong supporting examples of successful Program/Project management activities for large scale projects.
+ BS Degree in Project Management, Business, Engineering, or related field
+ **8 years +** of Project management or related experience.
+ **2 years +** of Program management or related experience
+ Proven track record of building and managing client relationships, delivering successful service solutions for industrial applications within scope, on time and on budget.
+ Background in infrastructure, application, platform technology, and/or technology management
+ Experience working with a cross-functional, geographically dispersed team and customer base and collaborating with channel partners, systems integrators, and third-party developers to deliver high-impact solutions.
+ Experience leveraging quantitative assessment and analysis for decision-making and prioritization.
+ Ability to quickly learn, understand, and work with new & emerging technologies, methodologies, and solutions as it relates to service projects & deliverables.
+ Ability to work in fast paced environment, multi-task, prioritize & handle time efficiently
+ Excellent communication and presentation skills
+ Quality Orientation -accurately checking processes and task requirements for the project
+ Potential for 15% travel based on customer requested meetings and support
**Preferred Knowledge/Skills, Education, and Experience:**
+ Master's Degree or MBA Preferred or extensive equivalent experience
+ PMP and/or PgMP Certification
+ Six Sigma Lean or Agile Certification
+ Electrical/Industrial Equipment Knowledge: Engineering or Technical background
+ Variable frequency drives, motor & motor controller experience
+ PLC/SCADA, Automation & Control, HMI, Industrial process control, Motors/Drives
+ Proven track record of complex Project Management experience: Nuclear, Power Gen, Oil/Gas
+ Proficient in Microsoft Office programs
+ Demonstrated customer service experience, negotiations,
+ SAP or Similar ERP Experience
The pay range for this position is $87,000 - $149,200. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.
**What's IN it for you (Our Benefits)**
+ Competitive compensation based on qualifications
+ Medical, dental, prescription and vision coverage, first day of employment
+ Matching 401(k) (immediate employer match)
+ Competitive paid time off plan, paid holidays, and floating holidays
+ Career development opportunities
+ Education and tuition reimbursement programs available
+ Flexibility to work remotely a few days a week
+ Paid parental leave
**Ready to power the future with us? Join Innomotics and start making a difference now. #TeamInnomotics #JoinReliableMotion**
Innomotics is an equal opportunity employer and values diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status.
Jobs at Innomotics ( : Find out more about jobs & careers at Innomotics.
**EEO is the Law**
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here ( .
**Pay Transparency Non-Discrimination Provision**
Innomotics follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here ( .
**California Privacy Notice**
California residents have the right to receive additional notices about their personal information. To learn more, Click here ( .
**Nearest Major Market:** Pittsburgh
Apply now »

Customer Service - Program Manager
Job ID: 5466
Location:
New Kensington, PA, US, 15068Alpharetta, GA, US, 30005-3900Norwood, OH, US, 45212
**Additional Locations: - Pennsylvania; - Georgia; - Ohio**
**We are looking for a Customer Service - Program Manager to join our team at Innomotics.**
**The Industry-Leader of Motors and Drives**
Innomotics is an industry-leading supplier of motors and large drive systems. With a trusted legacy of more than 150 years of engineering expertise, our products power all the world's most essential industries. Today, we are bringing the #EnergyTransition to life with a portfolio that enables our customers to boost energy efficiency, reduce greenhouse gases, and minimize the carbon footprints of plants.
**Our Most Powerful Engine: Our People**
We are a team of more than 15,000 dedicated experts, doers, and innovators. For us, engineering the future means keeping businesses in motion. As a global player operating with the spirit and speed of a mid-sized champion, the future holds unlimited opportunities for us. If you share our bold mindset to be best-in-class, we want you IN.
**Your Future Role**
As a Customer Service - Program Manager you will be representing and championing our customers' needs. The CS Program Manager will have a passion for technology, excel in navigating complex client environments, have a strong desire to deliver client objectives with best-in-class service, and thrive in a dynamic, fast-paced environment. If you are the successful candidate, you will report to the New Kensington Customer Service Operations Manager and will be a vital part of supporting the Innomotics New Kensington Large Drives customers.
This position reports to the NKN Customer Service Operations Manager and will be a vital part of supporting the IN NKN Customers.
**This role is based out of the New Kensington, PA facility** .Local candidates are preferred, but we are open to candidates in the following geographies: Norwood, OH and Alpharetta, GA.
The following is what we believe is required to do this job well:
+ You Enjoy Interacting with People and Possess Superior Communication Skills: We're looking for someone who genuinely likes helping people and making each interaction a comforting experience. Customer Service Team Members are the primary point of customer contact for aftermarket and field support. Your main job is communicating (and problem solving) with our customers. As such, this position requires strength in both verbal & written communication. Customer Service will also interact with all aspects of Innomotics internal teams & departments such as Management, Sales, R&D, Engineering, Quality, Purchasing.
+ Positive Attitude:We want you to enjoy your job! A great attitude will help you fit in with our encouraging, fun & highly interactive team. Positive team members find the good even in challenging situations, are encouraging & uplifting, and motivate others around them. A positive attitude can have a significant impact on customer experience, can set the tone for a customer interaction, and can help customers feel valued and understood. We want to create positive create memorable experiences that can lead to customer loyalty and word-of-mouth.
+ Technical Experience: Familiar with industrial/mechanical applications, aftermarket service & support functions, equipment startup & commissioning, or similar. Comfortable and willing to learn new things, process oriented with a continuous improvement mindset. A successful candidate should be familiar with Variable Frequency Drives & Motors, Electrical Control Systems, PLC/HMI/SCADA applications, general OSHA guidelines.
**Your Profile** :
Customer Service Program Manager:
+ A program manager is a strategic project-management professional whose job is to help oversee and coordinate the long-term strategies of various projects, products, and other strategic initiatives with a key focus on larger strategic goals & objectives.
+ Develop program management strategy, runbook, and procedures including vendor management, lifecycle, end-to-end process flows, organizational assessment, etc.
+ Coordinate across Innomotics & client organizations at all levels of leadership to schedule sessions for discovery, planning, status, delivery, etc.
+ Coordinate and guide key technical solutions, deliverables, program design, strategic initiatives, and various decisions with all teams.
+ Understand work tasks and skills alignment of engagement team members, interface with teams on potential collisions and blockers as identified and recommend solutions and maintain ownership.
+ Maintains a broad knowledge and understanding of the current and anticipated future of the industry including trends, technologies, products, services, and standards.
+ Provide overall leadership, guidance, and mentorship to client teams through program delivery work with continuous integration and coordination among multiple workstreams and maintain alignment with other related and dependent programs.
+ Simultaneous management of multiple complex projects throughout the project life cycle by tracking progress and reporting results to core team members and other stakeholders.
+ Lead & manage Customer Service (CS) projects, ensuring timely & budget-conscious delivery while meeting all project objectives.
+ Develop and maintain detailed project plans, schedules, and budgets, tailored to customer/project specific requirements.
+ Lead all aspects of assigned VIP & TSA Customer business.
+ Apply project management & engineering expertise to resolve project challenges and provide technical guidance throughout the project life cycle.
+ Monitor project performance, identify potential risks, and implement effective mitigation strategies, ensure projects comply with industry standards, safety regulations and company policies focused on Environmental, Health and Safety.
+ Ability to maintain and manage program financial management and capacity management, forecasts revenue (with team) and handles risks & opportunities, leads change orders, warranty claims, PO updates, cost controls, forecasting & invoicing, maintains & monitors project costs & margin throughout project lifecycle.
+ Next level of support above tactical project management to ensure positive customer experience, leads all aspects of project communications (reporting, correspondence, meetings, etc.)
+ Verifies, requests, and acquires customer acceptance of the system, maintains lessons learned throughout the entirety of the project, closes the project at completion and archives project files
+ Work with the Manager, Finance, & Operations to manage account budgets, forecasts, and financial performance.
**Required Knowledge/Skills, Education, and Experience:**
+ Demonstrated experience with strong supporting examples of successful Program/Project management activities for large scale projects.
+ BS Degree in Project Management, Business, Engineering, or related field
+ **8 years +** of Project management or related experience.
+ **2 years +** of Program management or related experience
+ Proven track record of building and managing client relationships, delivering successful service solutions for industrial applications within scope, on time and on budget.
+ Background in infrastructure, application, platform technology, and/or technology management
+ Experience working with a cross-functional, geographically dispersed team and customer base and collaborating with channel partners, systems integrators, and third-party developers to deliver high-impact solutions.
+ Experience leveraging quantitative assessment and analysis for decision-making and prioritization.
+ Ability to quickly learn, understand, and work with new & emerging technologies, methodologies, and solutions as it relates to service projects & deliverables.
+ Ability to work in fast paced environment, multi-task, prioritize & handle time efficiently
+ Excellent communication and presentation skills
+ Quality Orientation -accurately checking processes and task requirements for the project
+ Potential for 15% travel based on customer requested meetings and support
**Preferred Knowledge/Skills, Education, and Experience:**
+ Master's Degree or MBA Preferred or extensive equivalent experience
+ PMP and/or PgMP Certification
+ Six Sigma Lean or Agile Certification
+ Electrical/Industrial Equipment Knowledge: Engineering or Technical background
+ Variable frequency drives, motor & motor controller experience
+ PLC/SCADA, Automation & Control, HMI, Industrial process control, Motors/Drives
+ Proven track record of complex Project Management experience: Nuclear, Power Gen, Oil/Gas
+ Proficient in Microsoft Office programs
+ Demonstrated customer service experience, negotiations,
+ SAP or Similar ERP Experience
The pay range for this position is $87,000 - $149,200. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.
**What's IN it for you (Our Benefits)**
+ Competitive compensation based on qualifications
+ Medical, dental, prescription and vision coverage, first day of employment
+ Matching 401(k) (immediate employer match)
+ Competitive paid time off plan, paid holidays, and floating holidays
+ Career development opportunities
+ Education and tuition reimbursement programs available
+ Flexibility to work remotely a few days a week
+ Paid parental leave
**Ready to power the future with us? Join Innomotics and start making a difference now. #TeamInnomotics #JoinReliableMotion**
Innomotics is an equal opportunity employer and values diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status.
Jobs at Innomotics ( : Find out more about jobs & careers at Innomotics.
**EEO is the Law**
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here ( .
**Pay Transparency Non-Discrimination Provision**
Innomotics follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here ( .
**California Privacy Notice**
California residents have the right to receive additional notices about their personal information. To learn more, Click here ( .
**Nearest Major Market:** Pittsburgh
Apply now »

Customer Service - Program Manager
Job ID: 5466
Location:
New Kensington, PA, US, 15068Alpharetta, GA, US, 30005-3900Norwood, OH, US, 45212
**Additional Locations: - Pennsylvania; - Georgia; - Ohio**
**We are looking for a Customer Service - Program Manager to join our team at Innomotics.**
**The Industry-Leader of Motors and Drives**
Innomotics is an industry-leading supplier of motors and large drive systems. With a trusted legacy of more than 150 years of engineering expertise, our products power all the world's most essential industries. Today, we are bringing the #EnergyTransition to life with a portfolio that enables our customers to boost energy efficiency, reduce greenhouse gases, and minimize the carbon footprints of plants.
**Our Most Powerful Engine: Our People**
We are a team of more than 15,000 dedicated experts, doers, and innovators. For us, engineering the future means keeping businesses in motion. As a global player operating with the spirit and speed of a mid-sized champion, the future holds unlimited opportunities for us. If you share our bold mindset to be best-in-class, we want you IN.
**Your Future Role**
As a Customer Service - Program Manager you will be representing and championing our customers' needs. The CS Program Manager will have a passion for technology, excel in navigating complex client environments, have a strong desire to deliver client objectives with best-in-class service, and thrive in a dynamic, fast-paced environment. If you are the successful candidate, you will report to the New Kensington Customer Service Operations Manager and will be a vital part of supporting the Innomotics New Kensington Large Drives customers.
This position reports to the NKN Customer Service Operations Manager and will be a vital part of supporting the IN NKN Customers.
**This role is based out of the New Kensington, PA facility** .Local candidates are preferred, but we are open to candidates in the following geographies: Norwood, OH and Alpharetta, GA.
The following is what we believe is required to do this job well:
+ You Enjoy Interacting with People and Possess Superior Communication Skills: We're looking for someone who genuinely likes helping people and making each interaction a comforting experience. Customer Service Team Members are the primary point of customer contact for aftermarket and field support. Your main job is communicating (and problem solving) with our customers. As such, this position requires strength in both verbal & written communication. Customer Service will also interact with all aspects of Innomotics internal teams & departments such as Management, Sales, R&D, Engineering, Quality, Purchasing.
+ Positive Attitude:We want you to enjoy your job! A great attitude will help you fit in with our encouraging, fun & highly interactive team. Positive team members find the good even in challenging situations, are encouraging & uplifting, and motivate others around them. A positive attitude can have a significant impact on customer experience, can set the tone for a customer interaction, and can help customers feel valued and understood. We want to create positive create memorable experiences that can lead to customer loyalty and word-of-mouth.
+ Technical Experience: Familiar with industrial/mechanical applications, aftermarket service & support functions, equipment startup & commissioning, or similar. Comfortable and willing to learn new things, process oriented with a continuous improvement mindset. A successful candidate should be familiar with Variable Frequency Drives & Motors, Electrical Control Systems, PLC/HMI/SCADA applications, general OSHA guidelines.
**Your Profile** :
Customer Service Program Manager:
+ A program manager is a strategic project-management professional whose job is to help oversee and coordinate the long-term strategies of various projects, products, and other strategic initiatives with a key focus on larger strategic goals & objectives.
+ Develop program management strategy, runbook, and procedures including vendor management, lifecycle, end-to-end process flows, organizational assessment, etc.
+ Coordinate across Innomotics & client organizations at all levels of leadership to schedule sessions for discovery, planning, status, delivery, etc.
+ Coordinate and guide key technical solutions, deliverables, program design, strategic initiatives, and various decisions with all teams.
+ Understand work tasks and skills alignment of engagement team members, interface with teams on potential collisions and blockers as identified and recommend solutions and maintain ownership.
+ Maintains a broad knowledge and understanding of the current and anticipated future of the industry including trends, technologies, products, services, and standards.
+ Provide overall leadership, guidance, and mentorship to client teams through program delivery work with continuous integration and coordination among multiple workstreams and maintain alignment with other related and dependent programs.
+ Simultaneous management of multiple complex projects throughout the project life cycle by tracking progress and reporting results to core team members and other stakeholders.
+ Lead & manage Customer Service (CS) projects, ensuring timely & budget-conscious delivery while meeting all project objectives.
+ Develop and maintain detailed project plans, schedules, and budgets, tailored to customer/project specific requirements.
+ Lead all aspects of assigned VIP & TSA Customer business.
+ Apply project management & engineering expertise to resolve project challenges and provide technical guidance throughout the project life cycle.
+ Monitor project performance, identify potential risks, and implement effective mitigation strategies, ensure projects comply with industry standards, safety regulations and company policies focused on Environmental, Health and Safety.
+ Ability to maintain and manage program financial management and capacity management, forecasts revenue (with team) and handles risks & opportunities, leads change orders, warranty claims, PO updates, cost controls, forecasting & invoicing, maintains & monitors project costs & margin throughout project lifecycle.
+ Next level of support above tactical project management to ensure positive customer experience, leads all aspects of project communications (reporting, correspondence, meetings, etc.)
+ Verifies, requests, and acquires customer acceptance of the system, maintains lessons learned throughout the entirety of the project, closes the project at completion and archives project files
+ Work with the Manager, Finance, & Operations to manage account budgets, forecasts, and financial performance.
**Required Knowledge/Skills, Education, and Experience:**
+ Demonstrated experience with strong supporting examples of successful Program/Project management activities for large scale projects.
+ BS Degree in Project Management, Business, Engineering, or related field
+ **8 years +** of Project management or related experience.
+ **2 years +** of Program management or related experience
+ Proven track record of building and managing client relationships, delivering successful service solutions for industrial applications within scope, on time and on budget.
+ Background in infrastructure, application, platform technology, and/or technology management
+ Experience working with a cross-functional, geographically dispersed team and customer base and collaborating with channel partners, systems integrators, and third-party developers to deliver high-impact solutions.
+ Experience leveraging quantitative assessment and analysis for decision-making and prioritization.
+ Ability to quickly learn, understand, and work with new & emerging technologies, methodologies, and solutions as it relates to service projects & deliverables.
+ Ability to work in fast paced environment, multi-task, prioritize & handle time efficiently
+ Excellent communication and presentation skills
+ Quality Orientation -accurately checking processes and task requirements for the project
+ Potential for 15% travel based on customer requested meetings and support
**Preferred Knowledge/Skills, Education, and Experience:**
+ Master's Degree or MBA Preferred or extensive equivalent experience
+ PMP and/or PgMP Certification
+ Six Sigma Lean or Agile Certification
+ Electrical/Industrial Equipment Knowledge: Engineering or Technical background
+ Variable frequency drives, motor & motor controller experience
+ PLC/SCADA, Automation & Control, HMI, Industrial process control, Motors/Drives
+ Proven track record of complex Project Management experience: Nuclear, Power Gen, Oil/Gas
+ Proficient in Microsoft Office programs
+ Demonstrated customer service experience, negotiations,
+ SAP or Similar ERP Experience
The pay range for this position is $87,000 - $149,200. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.
**What's IN it for you (Our Benefits)**
+ Competitive compensation based on qualifications
+ Medical, dental, prescription and vision coverage, first day of employment
+ Matching 401(k) (immediate employer match)
+ Competitive paid time off plan, paid holidays, and floating holidays
+ Career development opportunities
+ Education and tuition reimbursement programs available
+ Flexibility to work remotely a few days a week
+ Paid parental leave
**Ready to power the future with us? Join Innomotics and start making a difference now. #TeamInnomotics #JoinReliableMotion**
Innomotics is an equal opportunity employer and values diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status.
Jobs at Innomotics ( : Find out more about jobs & careers at Innomotics.
**EEO is the Law**
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here ( .
**Pay Transparency Non-Discrimination Provision**
Innomotics follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here ( .
**California Privacy Notice**
California residents have the right to receive additional notices about their personal information. To learn more, Click here ( .
**Nearest Major Market:** Pittsburgh
Apply now »

The successful candidates will work directly with clients to ensure deliverables fall within the applicable scope and budget. They will coordinate between FoxConn service centers to ensure all aspects of each after-sales business project are flawlessly executed.

Duties and Responsibilities
Supply Chain Operation Coordination

• Coordinate internal resources for the flawless execution of supply chain projects.
• Ensure that all projects are delivered on-time, within scope and within budget.
• Weekly and daily project meeting and review with clients.
• Overall global service backlog and hit rate KPI monitor.
• Monitor and support spare part PO and fulfillment KPI.
• Track account service performance, specifically to analyze the successful completion of short and long-term goals.
• Work with team and client on digital transformation project.

Corporate Initiatives

• Participates in cross-group or corporate initiatives that aim at improving corporate competitiveness, service quality and cost savings.
• Supports knowledge management of corporate initiatives and best practices and works in conjunction with project management to facilitate training on best practice initiatives.
• Attend conferences and training as required to maintain proficiency.
• Perform other administrative functions and related duties as directed by Manager.

Business Analysis

• Manage the relationship with the clients and in charge of client weekly/monthly/quarterly review meetings.
• Monitor the clients' response, report and escalate to management as needed.
• Conducts analysis of business data as indicated by Manager.
• Develop new service business opportunities and come out global service process for potential client. Come out service quotation for review and negotiation with client.
• Create business presentation slides, spreadsheets, diagrams and service roadmaps to document as needs.

Skill/Knowledge Requirements:

• APICS Certification is desirable.
• PMP Certification is preferred.
• SAP and SOP knowledge is preferred.
• Experience in managing and handling of electronic tools, equipment and fixtures.
• Proficiency with Microsoft Office applications required. Microsoft Project and Enterprise Resource Planning (ERP) experience preferred. Proficient in software and hardware systems.
• Must have ability to remain flexible in a dynamic work environment.
• Organizational skills for planning, multitasking, and time managing.
• Excellent written and verbal communication. Strong intrapersonal skills.
• Advanced analytical and problem-solving skills.
• Attention to detail.

Education and Experience

• Bachelor's Degree in Engineering, Science or Business or similar field is preferred.
• Five (3) to seven (5) years of material management, or supplier management experience in a manufacturing environment is preferred.

Project Manager Dining Facility Operations

Location: Roy M. Wheat Galley Dining Facility, NAS Meridian, MS

Schedule: MonSun, 4:30 AM 6:30 PM (On-site; 24/7 emergency availability)

Key Responsibilities

• Lead all dining facility operations, ensuring seamless breakfast, lunch, and dinner service for a high-volume, multi-entre environment.
• Supervise and mentor a dedicated team of food service professionals.
• Manage contingency and emergency feeding operations with precision and speed.
• Ensure compliance with all sanitation, safety, and food service regulations.
• Serve as the primary on-site liaison with the Government and contracting teams.

Qualifications

• Experience: 4+ years in cafeteria-style or multi-entre food service for 100+ patrons, with at least 2 years in a supervisory role.
• Military Background: 3+ years of military food service experience at pay grade E-7 or higher (warrant/commissioned officer experience acceptable).
• Specialized Skills: Experience in contingency or emergency feeding operations within the past 2 years.
• Education: High school diploma or equivalent.
• Certifications: Sanitation and food safety certification within the past 4 years.

The successful candidates will work directly with clients to ensure deliverables fall within the applicable scope and budget. They will coordinate between FoxConn service centers to ensure all aspects of each after-sales business project are flawlessly executed.

Duties and Responsibilities
Supply Chain Operation Coordination

• Coordinate internal resources for the flawless execution of supply chain projects.
• Ensure that all projects are delivered on-time, within scope and within budget.
• Weekly and daily project meeting and review with clients.
• Overall global service backlog and hit rate KPI monitor.
• Monitor and support spare part PO and fulfillment KPI.
• Track account service performance, specifically to analyze the successful completion of short and long-term goals.
• Work with team and client on digital transformation project.

Corporate Initiatives

• Participates in cross-group or corporate initiatives that aim at improving corporate competitiveness, service quality and cost savings.
• Supports knowledge management of corporate initiatives and best practices and works in conjunction with project management to facilitate training on best practice initiatives.
• Attend conferences and training as required to maintain proficiency.
• Perform other administrative functions and related duties as directed by Manager.

Business Analysis

• Manage the relationship with the clients and in charge of client weekly/monthly/quarterly review meetings.
• Monitor the clients' response, report and escalate to management as needed.
• Conducts analysis of business data as indicated by Manager.
• Develop new service business opportunities and come out global service process for potential client. Come out service quotation for review and negotiation with client.
• Create business presentation slides, spreadsheets, diagrams and service roadmaps to document as needs.

Skill/Knowledge Requirements:

• APICS Certification is desirable.
• PMP Certification is preferred.
• SAP and SOP knowledge is preferred.
• Experience in managing and handling of electronic tools, equipment and fixtures.
• Proficiency with Microsoft Office applications required. Microsoft Project and Enterprise Resource Planning (ERP) experience preferred. Proficient in software and hardware systems.
• Must have ability to remain flexible in a dynamic work environment.
• Organizational skills for planning, multitasking, and time managing.
• Excellent written and verbal communication. Strong intrapersonal skills.
• Advanced analytical and problem-solving skills.
• Attention to detail.

Education and Experience

• Bachelor's Degree in Engineering, Science or Business or similar field is preferred.
• Five (3) to seven (5) years of material management, or supplier management experience in a manufacturing environment is preferred.

Job Title: Food Service Operational Area Compliance Program Manager

Reports To: Director of Food Services

General Job Description: Assist the Director in supporting the food services program. Provide support to ensure that the program is compliant with all local, state, and federal requirements.

Essential Duties and Responsibilities:

1. Assist the Director and Food Service Coordinator in management of the district's food service program to assure compliance with local, state and federal guidelines.
2. Provide assurance of enforcement of Local, State and Federal regulations relative to nutrition standards including reports and record maintenance for audit and review purposes.
3. Plan, prepare, analyze, and monitor school breakfast, lunch, afterschool, and summer school menus using USDA meal patterns and nutritional requirements, including menu adaptions for students with special needs.
4. Create and maintain district recipes, nutritional labels and product formulation statements.
5. Understands and applies meal pattern, nutritional requirements, food availability, and financial constraints.
6. Analyzes cost analysis for breakfast, lunch, afterschool snacks, summer school, and catering menus.
7. Maintain a purchasing system in compliance with USDA and State purchasing guidelines.
8. Evaluates site-based food services operations for compliance with local, state, and federal regulations, health regulations, district and departmental policy and procedures.
9. Evaluates staffing and work assignments against established standards and makes adjustments as necessary.
10. Plans, organizes and implements alternative site-based food serving methods.
11. Analyzes procedures at point of service to determine proper procedures in identification documentation and anonymity.
12. Meets with site supervisors regarding questions/concerns involving food service.
13. Monitors school equipment for appropriateness and proper repair and inventory control.
14. Monitors and enforces all district food service Hazzard Analysis Critical Control (HACCP) compliance regulations and standards.
15. Recommends replacement for kitchen equipment.
16. Performs monthly audits of district food service kitchens by conducting compliance facility inspections and departmental regulatory paperwork compliance standards.
17. Initiates, coordinates, trains, and monitors the Mosaic Point-of-Sale, Menus Planning, and Inventory Control System.
18. Monitors breakfast in the cafeteria/classrooms, lunch, afterschool snacks, and summer feeding program compliance, participation and food waste.
19. Initiates and conducts quarterly food service program surveys and taste testing events.
20. Monitors food orders, food received by sites and inventory control.
21. Monitors site orders for appropriate items and amounts.
22. Compiles district school site and warehouse inventory compliance reports and monthly reconciliations reports.
23. Assists in assigning food service substitutes and relocation of kitchen staff when necessary.
24. Reviews, monitors menu costing, and cost per plate data.
25. Conducts kitchen reviews and provides compliance reporting.
26. Works with the Director, Food Service Coordinator, Building Administrators, and school staff to establish a food service program that meets the needs of the each site.
27. Utilizes the FANS computer program system for brown box, commodity processing, and DOD produce orders.
28. Assist the Director and Food Service Coordinator in the management of Food Service operations including recruiting, hiring personnel, orientation and training of new and existing employees.
29. Coordinate Food Service equipment maintenance, building repairs, and contract services with appropriate District personnel or private service providers.
30. Prepare production masters for kitchens.
31. Oversees the Central Office operations between the kitchens and the central warehouse for ordering.
32. Prepares reports submitted to the Stars Coordinator.
33. Coordinates, oversees and implement all IT work for the Food Service Department with the District IT Department and outside computer support vendors for the Food Service computers, laptops, and IPads.
34. Coordinates, oversees and implements all Mosaic front and back of the house operations.
35. Coordinates, oversees and implements all district work orders using School Dude Master.
36. Coordinates, oversees and maintains district food service website and social media outreach material.
37. Coordinates, oversees and implements all district special event marketing material and signage.
38. Responsible for the preparation of records for district, local state, and federal Audits and Inspections.
39. Assist the Food Service Coordinator in coordination and management of the Summer Lunch Program, Catering Events, and district dinner events.
40. Coordinate and assist the Food Service Coordinator in the operation of District Kitchens and distribution of food to satellite school kitchens.
41. Provides assistance to district kitchens as needed.
42. Perform any other related duties/functions as assigned by the Director or Superintendent.

DUTIES: In addition to the essential functions of this job, the incumbent must perform the following duties:

• Complies with state-approved Code of Ethics of the Education Profession, upholds, and enforces rules, administrative directives and regulations, school board policies, and local, state and federal regulations.
• Articulates and facilitates the implementation of the mission and values of the Bernalillo Public Schools.
• Safeguards confidentiality of privileged information.
• Prepares and maintains accurate and complete records and reports as required by law, state directives, District policy and administrative regulations.
• Shares the responsibility for the supervision and care of District inventory, proper and safe use of facilities, equipment and supplies, and reports sanitation and safety hazards promptly.
• Maintains professional relationships and works cooperatively with employees, the community and other professionals.
• Maintains professional competence through individual and staff training, in-service educational activities and self-selected professional growth activities.
• Attends and/or conducts staff meetings and participates on committees within area of responsibility.
• Performs other tasks related to area of responsibilities as requested or assigned by an immediate supervisor and Food Service Coordinator.

Supervisory Responsibilities:

None.

Qualifications:

• Five years of experience in School Food Services, Menu Planning, and Food Safety and Sanitation.
• Certified and credentialed by the School Nutrition Association preferred.
• Bilingual preferred.
• Possess a Valid New Mexico Driver's license appropriate for operating vehicles used in maintenance department.
• Must be able to pass employment verification and background check.

Physical Requirements:

Sitting, standing, lifting and carrying (up to 50 pounds), climbing stairs, reaching, squatting, kneeling, having full mobility of fingers/hands, and moving light furniture may be required, unless ADA accommodations have been mutually agreed on and does not create an undue hardship upon the district.

Safety and Health:

Knowledge of universal hygiene precautions (blood borne pathogens, body fluids, etc.)

Equipment/Material Handled:

Must know how to properly operate, or be willing to learn to operate, multi-media equipment including current technology as needed.

Work Environment:

Must be able to work within various degrees of noise and temperature. Interruptions of work are routine. Flexibility and patience are required. Must be self-motivated and able to complete job assignments without direct supervision. After hours, work may be required. May work under stressful conditions on occasion.

Terms of Employment:

237 Days

* All BPS Positions are Subject to Funding

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**Job Title**
Technical Service Program Consultant
**What does a successful Technical Service Program Consultant do at Fiserv?**
As a successful Technical Service Program Consultant in the Issuing organization, you will ensure that Fiserv delivers on its commitments to our clients. You will serve a meaningful role in driving solutions while ensuring client satisfaction and partnership with stakeholders across the company.
**What you will do:**
+ Partner with our client to use technology or product functionality while continuing to achieve business and compliance goals
+ Assist our client with understanding ways they can use existing or new Fiserv capabilities versus custom product development
+ Provide consultation on product best practices and insights into product capabilities
+ Liaise with Sales, Product and IT teams to manage client requests
+ Communicate with project managers, client and other development teams to design cohesive product strategies and ensure effective collaboration throughout all phases of development, testing and deployment
+ Champion and execute client delivery and service processes to manage client initiatives
+ Ensure alignment with key organizational partners including executive leadership, sales, marketing, operations, finance, legal and others to ensure aligned business success
**What you will need to have:**
+ Bachelor's degree in business, technology or a related field required
+ Knowledge of Optis and related systems
+ 5+ years of experience with strategic program management
+ 10+ years of experience in the Payments Industry
+ 10+ years of experience with business architecture and/or translating business requirements into, (high level) solutions
+ Experience vetting technical requirements with clients
+ Strong experience in relationship building, with both Internal and External business partners
**What would be great to have:**
+ Technical or product solutions consulting experience
+ Experience with Waterfall and Agile methodologies
+ Background and experience generating revenue growth for clients by finding opportunities to utilize product or service functions
+ Experience with championing and providing consultative recommendations to support system enhancements/modernization
#LI-PN1
The successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion.
**Salary Range**
$103,000.00 - $168,000.00
_These pay ranges apply to employees in Illinois, California and District of Columbia. Pay ranges for employees in other states may differ._
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion.
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
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Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
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