Legal Assistant - Private Client Services

33809 Lakeland, Florida GrayRobinson, P.A.

Posted 21 days ago

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Job Description

GrayRobinson, a full-service law and government-consulting firm with 15 offices in Florida and Washington, D.C., has an immediate opening in our Lakeland office for a Private Client Services Legal Assistant with 5+ years of wealth transfer, estate planning, trust administration and probate experience, including preparation of estate, gift and fiduciary income tax returns and electronic filing of probate court documents.

The ideal candidate must possess keen attention to detail, including effective proofreading and drafting skills, strong multi-tasking abilities, and excellent organizational skills. The position requires effective communication skills - both verbal and written. Necessary computer skills include Microsoft Office (Outlook, Word, Excel, etc.) and experience with GEMS and/or Prosystems, or other estate tax return software, is preferred.

We offer a competitive salary and comprehensive benefits package in a professional work environment.

GrayRobinson is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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TECHNICAL SUPPORT SPECIALIST - US Residence based position

33884 Winter Haven, Florida Bayer

Posted 3 days ago

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At Bayer we're visionaries, driven to solve the world's toughest challenges and striving for a world where 'Health for all Hunger for none' is no longer a dream, but a real possibility. We're doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining 'impossible'. There are so many reasons to join us. If you're hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there's only one choice.

TECHNICAL SUPPORT SPECIALIST - US Residence based position

TECHNICAL SUPPORT SPECIALIST - RESIDENCE

PURPOSE

The purpose of the Technical Support Specialist is to provide enhanced in-depth remote technical support to internal and external customers for Bayer products (including device and software) while driving improvements in response time, first time fix rates, productivity and overall customer satisfaction. This position sits under the Bayer Customer Response Squad and will be responsible to develop, documents and communicate new procedures and processes that meet industry compliance, regulatory and customer standards. This position supports service initiatives for remote connectivity and operational efficiencies to meet productivity, quality and business objectives along with support of the PCU program to enhance our biomed partnerships and provides operational efficiencies to TAC. In addition, the incumbent will maintain technical certification and stay up to date with current service process procedures/policies to provide field service or TAC support in accordance with business needs.

The shift for this Residence role is a rotating 8 hr. shift M-F with start times as early as 6am EST and shift end times as late at 11pm EST along with a rotating weekend shift (S/S) from 7:30am-3:30pm EST. OT as required.

YOUR TASKS AND RESPONSIBILITIES

  • Provides in-depth technical phone and email support to internal and external customers for Bayer products, including software and device applications, while driving improvements in response time, first time fix rates, productivity and overall customer satisfaction;

  • Performs high quality service during customer technical service requests, internal team projects, and process improvement activities. Completes all service requests, ServiceMax cases and workorders, performance field dispatch and supports customer implementation requests in a timely manner. Works with teammates to make sure the team has all tools, equipment, and parts necessary to get the job done;

  • Provides install and post install support as requested for all existing and future Bayer software offerings and entitlements;

  • Assists in coaching and mentoring of new members of the team in their technical capacities;

  • Supports software upgrades and other vulnerability mitigation processes as needed;

  • Administer systems, including portal rights, self-service licensing and device access keys so that both internal and external customers have timely access to needed software;

  • Assist in developing documenting, and communicating new procedures and processes that meet industry compliance, regulatory and customer standards;

  • Build strong relationships across multiple organizations including marketing, new product development, sales and operational excellence;

  • Contribute towards creating a motivational performance/results-oriented team self-organized work environment; contributing to creating a teamwork atmosphere where each team member is willing to participate and go out of their way to help each other.

WHO YOU ARE

Bayer seeks an incumbent who possesses the following:

REQUIRED QUALIFICATIONS

  • High School diploma/GED required with 5 years of applicable and demonstrated success working in a technical support role, helpdesk or call center;

  • OR an Associate's degree in related field with 2 years of applicable experience;

  • OR a Bachelor's degree in related field with 1 years of applicable experience;

  • Ability to read and interpret technical manuals and schematics;

  • Demonstrated ability to work in a face paced self-directed environment;

  • Strong verbal and written competencies; along with flexibility and good judgment;

  • Ability to prioritize individual workload and small group tasks to ensure customer satisfaction and team efficiency;

  • Proficient in Microsoft Office product suite;

  • Strong customer relationship focus & skillset; with confidence to deescalate customer concerns;

  • Confidence to provide direction and communicate without direct authority.

PREFERRED QUALIFICATIONS

  • Demonstrated knowledge of Bayer's Radiology business & product suite;

  • Proficiency with departmental tools such as, ServiceMax, ThingWorx and KB systems;

  • Current or prior technical troubleshooting acumen for Bayer suite of products;

  • Software knowledge and troubleshooting capabilities; including Certegra.

Employees can expect to be paid a salary between $67,341.00 to $101,011.00. Additional compensation may include a bonus or commission (if relevant). Additional benefits include health care, vision, dental, retirement, PTO, sick leave, etc.

This salary range is merely an estimate and may vary based on an applicant's location, market data/ranges, an applicant's skills and prior relevant experience, certain degrees and certifications, and other relevant factors.

This posting will be available for application until at least 9-2-25

YOUR APPLICATION

Bayer offers a wide variety of competitive compensation and benefits programs. If you meet the requirements of this unique opportunity, and want to impact our mission Science for a better life, we encourage you to apply now. Be part of something bigger. Be you. Be Bayer.

To all recruitment agencies: Bayer does not accept unsolicited third party resumes.

Bayer is an Equal Opportunity Employer/Disabled/Veterans

Bayer is committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s) using the contact information below.

Bayer is an E-Verify Employer.

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Division: Pharmaceuticals

Reference Code: 851858

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TECHNICAL SUPPORT SPECIALIST - US Residence based position

33806 Lakeland, Florida Bayer

Posted 2 days ago

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Job Description

At Bayer we're visionaries, driven to solve the world's toughest challenges and striving for a world where 'Health for all Hunger for none' is no longer a dream, but a real possibility. We're doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining 'impossible'. There are so many reasons to join us. If you're hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there's only one choice.
TECHNICAL SUPPORT SPECIALIST - US Residence based position
TECHNICAL SUPPORT SPECIALIST - RESIDENCE
PURPOSE
The purpose of the Technical Support Specialist is to provide enhanced in-depth remote technical support to internal and external customers for Bayer products (including device and software) while driving improvements in response time, first time fix rates, productivity and overall customer satisfaction. This position sits under the Bayer Customer Response Squad and will be responsible to develop, documents and communicate new procedures and processes that meet industry compliance, regulatory and customer standards. This position supports service initiatives for remote connectivity and operational efficiencies to meet productivity, quality and business objectives along with support of the PCU program to enhance our biomed partnerships and provides operational efficiencies to TAC. In addition, the incumbent will maintain technical certification and stay up to date with current service process procedures/policies to provide field service or TAC support in accordance with business needs.
The shift for this Residence role is a rotating 8 hr. shift M-F with start times as early as 6am EST and shift end times as late at 11pm EST along with a rotating weekend shift (S/S) from 7:30am-3:30pm EST. OT as required.
YOUR TASKS AND RESPONSIBILITIES
+ Provides in-depth technical phone and email support to internal and external customers for Bayer products, including software and device applications, while driving improvements in response time, first time fix rates, productivity and overall customer satisfaction;
+ Performs high quality service during customer technical service requests, internal team projects, and process improvement activities. Completes all service requests, ServiceMax cases and workorders, performance field dispatch and supports customer implementation requests in a timely manner. Works with teammates to make sure the team has all tools, equipment, and parts necessary to get the job done;
+ Provides install and post install support as requested for all existing and future Bayer software offerings and entitlements;
+ Assists in coaching and mentoring of new members of the team in their technical capacities;
+ Supports software upgrades and other vulnerability mitigation processes as needed;
+ Administer systems, including portal rights, self-service licensing and device access keys so that both internal and external customers have timely access to needed software;
+ Assist in developing documenting, and communicating new procedures and processes that meet industry compliance, regulatory and customer standards;
+ Build strong relationships across multiple organizations including marketing, new product development, sales and operational excellence;
+ Contribute towards creating a motivational performance/results-oriented team self-organized work environment; contributing to creating a teamwork atmosphere where each team member is willing to participate and go out of their way to help each other.
WHO YOU ARE
Bayer seeks an incumbent who possesses the following:
REQUIRED QUALIFICATIONS
+ High School diploma/GED required with 5 years of applicable and demonstrated success working in a technical support role, helpdesk or call center;
+ OR an Associate's degree in related field with 2 years of applicable experience;
+ OR a Bachelor's degree in related field with 1 years of applicable experience;
+ Ability to read and interpret technical manuals and schematics;
+ Demonstrated ability to work in a face paced self-directed environment;
+ Strong verbal and written competencies; along with flexibility and good judgment;
+ Ability to prioritize individual workload and small group tasks to ensure customer satisfaction and team efficiency;
+ Proficient in Microsoft Office product suite;
+ Strong customer relationship focus & skillset; with confidence to deescalate customer concerns;
+ Confidence to provide direction and communicate without direct authority.
PREFERRED QUALIFICATIONS
+ Demonstrated knowledge of Bayer's Radiology business & product suite;
+ Proficiency with departmental tools such as, ServiceMax, ThingWorx and KB systems;
+ Current or prior technical troubleshooting acumen for Bayer suite of products;
+ Software knowledge and troubleshooting capabilities; including Certegra.
Employees can expect to be paid a salary between $67,341.00 to $101,011.00. Additional compensation may include a bonus or commission (if relevant). Additional benefits include health care, vision, dental, retirement, PTO, sick leave, etc.
This salary range is merely an estimate and may vary based on an applicant's location, market data/ranges, an applicant's skills and prior relevant experience, certain degrees and certifications, and other relevant factors.
This posting will be available for application until at least 9-2-25
YOUR APPLICATION
Bayer offers a wide variety of competitive compensation and benefits programs. If you meet the requirements of this unique opportunity, and want to impact our mission Science for a better life, we encourage you to apply now. Be part of something bigger. Be you. Be Bayer.
To all recruitment agencies: Bayer does not accept unsolicited third party resumes.
Bayer is an Equal Opportunity Employer/Disabled/Veterans
Bayer is committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s) using the contact information below.
Bayer is an E-Verify Employer.
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Division: Pharmaceuticals
Reference Code: 851858
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TECHNICAL SUPPORT SPECIALIST - US Residence based position

33883 Winter Haven, Florida Bayer

Posted 2 days ago

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Job Description

At Bayer we're visionaries, driven to solve the world's toughest challenges and striving for a world where 'Health for all Hunger for none' is no longer a dream, but a real possibility. We're doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining 'impossible'. There are so many reasons to join us. If you're hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there's only one choice.
TECHNICAL SUPPORT SPECIALIST - US Residence based position
TECHNICAL SUPPORT SPECIALIST - RESIDENCE
PURPOSE
The purpose of the Technical Support Specialist is to provide enhanced in-depth remote technical support to internal and external customers for Bayer products (including device and software) while driving improvements in response time, first time fix rates, productivity and overall customer satisfaction. This position sits under the Bayer Customer Response Squad and will be responsible to develop, documents and communicate new procedures and processes that meet industry compliance, regulatory and customer standards. This position supports service initiatives for remote connectivity and operational efficiencies to meet productivity, quality and business objectives along with support of the PCU program to enhance our biomed partnerships and provides operational efficiencies to TAC. In addition, the incumbent will maintain technical certification and stay up to date with current service process procedures/policies to provide field service or TAC support in accordance with business needs.
The shift for this Residence role is a rotating 8 hr. shift M-F with start times as early as 6am EST and shift end times as late at 11pm EST along with a rotating weekend shift (S/S) from 7:30am-3:30pm EST. OT as required.
YOUR TASKS AND RESPONSIBILITIES
+ Provides in-depth technical phone and email support to internal and external customers for Bayer products, including software and device applications, while driving improvements in response time, first time fix rates, productivity and overall customer satisfaction;
+ Performs high quality service during customer technical service requests, internal team projects, and process improvement activities. Completes all service requests, ServiceMax cases and workorders, performance field dispatch and supports customer implementation requests in a timely manner. Works with teammates to make sure the team has all tools, equipment, and parts necessary to get the job done;
+ Provides install and post install support as requested for all existing and future Bayer software offerings and entitlements;
+ Assists in coaching and mentoring of new members of the team in their technical capacities;
+ Supports software upgrades and other vulnerability mitigation processes as needed;
+ Administer systems, including portal rights, self-service licensing and device access keys so that both internal and external customers have timely access to needed software;
+ Assist in developing documenting, and communicating new procedures and processes that meet industry compliance, regulatory and customer standards;
+ Build strong relationships across multiple organizations including marketing, new product development, sales and operational excellence;
+ Contribute towards creating a motivational performance/results-oriented team self-organized work environment; contributing to creating a teamwork atmosphere where each team member is willing to participate and go out of their way to help each other.
WHO YOU ARE
Bayer seeks an incumbent who possesses the following:
REQUIRED QUALIFICATIONS
+ High School diploma/GED required with 5 years of applicable and demonstrated success working in a technical support role, helpdesk or call center;
+ OR an Associate's degree in related field with 2 years of applicable experience;
+ OR a Bachelor's degree in related field with 1 years of applicable experience;
+ Ability to read and interpret technical manuals and schematics;
+ Demonstrated ability to work in a face paced self-directed environment;
+ Strong verbal and written competencies; along with flexibility and good judgment;
+ Ability to prioritize individual workload and small group tasks to ensure customer satisfaction and team efficiency;
+ Proficient in Microsoft Office product suite;
+ Strong customer relationship focus & skillset; with confidence to deescalate customer concerns;
+ Confidence to provide direction and communicate without direct authority.
PREFERRED QUALIFICATIONS
+ Demonstrated knowledge of Bayer's Radiology business & product suite;
+ Proficiency with departmental tools such as, ServiceMax, ThingWorx and KB systems;
+ Current or prior technical troubleshooting acumen for Bayer suite of products;
+ Software knowledge and troubleshooting capabilities; including Certegra.
Employees can expect to be paid a salary between $67,341.00 to $101,011.00. Additional compensation may include a bonus or commission (if relevant). Additional benefits include health care, vision, dental, retirement, PTO, sick leave, etc.
This salary range is merely an estimate and may vary based on an applicant's location, market data/ranges, an applicant's skills and prior relevant experience, certain degrees and certifications, and other relevant factors.
This posting will be available for application until at least 9-2-25
YOUR APPLICATION
Bayer offers a wide variety of competitive compensation and benefits programs. If you meet the requirements of this unique opportunity, and want to impact our mission Science for a better life, we encourage you to apply now. Be part of something bigger. Be you. Be Bayer.
To all recruitment agencies: Bayer does not accept unsolicited third party resumes.
Bayer is an Equal Opportunity Employer/Disabled/Veterans
Bayer is committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s) using the contact information below.
Bayer is an E-Verify Employer.
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Division: Pharmaceuticals
Reference Code: 851858
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Intermediate Software Engineer - Customer Payments Support

33809 Lakeland, Florida Publix Super Markets, Inc.

Posted 14 days ago

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Job Description

34103BR

Position Title:

Intermediate Software Engineer - Customer Payments Support

Department:

Publix Technology

Location:

Lakeland, FL

Description:

Please note, this is a hybrid position requiring 8 days per month on-site in Lakeland, FL.

Join Publix Technology - Where Innovation Meets Impact

Publix Super Markets, Inc., the largest employee-owned company in the U.S., is powered by a dynamic technology team of 2,100+ associates. We deliver modern, cutting-edge solutions to 1,400+ stores and over 200,000 internal team members across 8 states.

Whether you're passionate about IT security, platform engineering, architecture, software development, or infrastructure, we offer exciting career paths at every level - from internships to technical leadership.

Be part of a Fortune “100 Best Companies to Work For” and help us build more than just great subs - build the future of technology for Publix.

The Customer Payments Support Team at Publix is seeking an Intermediate Software Engineer to significantly contribute to our company's future. This role involves working with various enterprise teams to maintain three major financial platforms that ensure high availability for customers. The Software Engineer will focus on maintaining Publix's payment systems to ensure a seamless checkout experience for our customers. Additionally, the role includes implementing necessary code modifications to keep our applications up to date. This position is crucial for sustaining the efficiency and reliability of our financial platforms.

Job Responsibilities:

  • Own the delivery of 24/7 production support, including participating in a rotating on-call schedule and responding promptly to any issues that arise.

  • Lead the management of environment infrastructure for various systems, ensuring smooth operation of Internet Information Services, Kubernetes, Azure, application deployments, and client/server certificate replacements.

  • Be responsible for monitoring and addressing both automated and manual application alerts and notifications to maintain system integrity.

  • Develop and maintain comprehensive knowledge articles and support procedures to facilitate evolving support tasks and ensure team readiness.

  • Conduct thorough data analysis by creating and executing complex queries, interpreting results, and effectively communicating findings to both technical and non-technical stakeholders.

  • Support and manage the configuration of PIN Pads to ensure seamless in-store purchase transactions.

  • Complete code development tasks for front-end, back-end, processing, and web components to enhance and maintain system functionality.

#LI-JB1

Req ID:

34103BR

Hours of Work:

Minimum 45 hours per week.

Facility:

Lak Information Systems/DTO3 B026

State:

Florida

Frequency of Pay:

Monthly

Minimum Base Pay:

7,370

Additional Information:

Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours.

Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email.

Please note that Publix will not sponsor any hire for this position for a visa or permanent residence

Relocation/Household Good Shipment Allowance will NOT be provided.

Address:

300 West Lime Street, Suite 300 Lakeland, Florida 33815

Potential Annual Pay with Bonus:

95,810 - 143,650

City:

Lakeland

Year End Bonus:

As a year-end bonus to associates, Publix issues one month’s extra pay (pro-rated in the first year) each year if associate remains employed through issue date of the bonus check that year. This is calculated as a 13th month of pay in the Potential Annual Pay with Bonus line above.

Maximum Base Pay:

11,050

Required Qualifications:

  • Bachelor’s degree in computer science or a related analytical field, or equivalent experience.

  • 3 years of software engineering experience.

  • 1+ years of experience with database management and querying using SQL.

  • Availability for 24/7 production support on a rotating on-call schedule as required.

  • Strong analytical skills and a desire to develop the ability to diagnose and resolve technical issues efficiently.

  • Proficient in programming languages such as C# for troubleshooting and minor code adjustments.

Preferred Qualifications:

  • Experience with payment processing systems and related technologies.

  • Experience with customer support or help desk software to enhance user interaction and issue tracking.

  • Familiar with infrastructure components including client/server, workstations, servers, networks, databases, firewalls, and middleware technologies.

  • Exposure to cybersecurity principles, practices and security components like certificates, ciphers, and shared secrets.

  • Experience with data visualization tools or techniques to aid in interpreting and presenting data analysis results.

  • Familiarity with Agile or Scrum methodologies to effectively participate in team-based project management.

  • Experience with monitoring tools and techniques to proactively identify and resolve issues.

  • Knowledge of containerization technology, such as OpenShift, and Docker.

  • Knowledge of version control systems like Git and a willingness to learn best practices.

  • Understanding of cloud platforms, particularly Azure, and an eagerness to develop skills in application deployment and support.

Zip Code:

33815

Benefits Information:

  • Employee stock ownership plan that contributes Publix stock to associates each year at no cost

  • An opportunity to purchase additional shares of our privately-held stock

  • 401(k) retirement savings plan

  • Group health, dental and vision plans

  • Paid Time Off

  • Paid Parental Leave

  • Short- and long-term disability insurance

  • Tuition reimbursement

  • Free hot lunches (buffet-style) at facilities with a cafeteria

  • Visit our website to see all of our benefits: Benefits - Jobs (publix.com) (

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