57 Service Providers jobs in Belford

Maximus is looking for an entry level Help Desk technician to contribute to the DMCS Help Desk.

This position is remote.

Essential Duties and Responsibilities:
- Responsible for responding to telephone calls, emails, and personnel requests for technical support.
- Identify, research, and resolve technical problems.
- Document, track, and monitor problems to ensure timely resolution.
- Correct application issues, solve network and security problems, and identify common PC software and hardware problems.
- Assign username, password, and access right permissions for multiple proprietary applications, as well as client software.

Job-Specific Essential Duties and Responsibilities:

- Answer internal and external telephone calls for end user issues or requests, complete tickets in the ticketing system and process the requests

- Ask questions to determine work assignment queue

- Monitor customer requests arriving via email for customers seeking help, by completing a ticket in the ticketing system and processing the request

- Serve as the single point of contact to the customer's end users for related issues, problems and requests

- Track, route and redirect problems to correct resources

- Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority

- Walk customer through problem-solving process

- Coordinate, monitor and respond quickly and effectively to all Service Desk open incident tickets in order to ensure issues are closed within the required Service Levels, work directly with the Client's service partners for escalation and timely issue resolution

- Provide helpdesk support and resolve problems to the end user's satisfaction

- Verify with the customer that the issue has been resolved and update the ticketing system

- Receives and prioritizes issues and forwards using appropriate escalation procedures

- Identifies, investigates and researches user questions and problems as well as isolating and resolving information systems problems

- Special projects may be assigned and an opportunity to work, based on ability to meet and exceed performance benchmarks

- Recommended procedure modifications or actively contribute to ongoing process improvements

- Assist Service Desk Management with executing reports to monitor and track tickets, reporting, analysis, or testing tasks

Minimum Requirements

- High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience.

Job-Specific Minimum Requirements:
- 0-2 years experience

Additional Requirements as per Contract/Client:
- Must be able to obtain a 6C Public Trust government clearance
- Must be a U.S. citizen.
- Must currently reside in the U.S.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
- Final suitability determination is the sole discretion of the Department of Education.
- Obtaining and Maintaining a PIV-I card is a requirement of this position. PIV-I cards must be picked up in person. If applicable, new and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card. Any travel expenses will be paid for by Maximus.

Preferred Skills and Qualifications:

- Microsoft Office
- Help Desk Ticketing Solution such as ServiceNow or SysAid
- ITIL

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Minimum Salary

$

40,000.00

Maximum Salary

$

45,000.00

Our client is a prominent international Real Estate firm with many famous landmarks in their portfolio. They are seeking a Client Services Coordinator to join the team on a temporary basis.

Job Details

• Coordinate daily office operations and support property management team
• Act as main point of contact for client service requests and follow-ups
• Manage access cards, guest registration, and vendor scheduling
• Maintain supply inventory for office and amenity spaces
• Support events by coordinating setup, refreshments, and cleanup
• Create and distribute building notices for maintenance, events, and updates
• Perform weekly walk-throughs and manage work orders
• Process invoices and purchase orders
• Track and follow up on insurance certificates for vendors and clients
• Location: On site in Brooklyn & Midtown Manhattan
• Time Commitment: Temporary, approximately 30 hours per week, Mon-Thurs
• Pay Rate Range: $28-35 per hour, based on experience

Skills & Qualifications

• Bachelor’s degree required
• At least one year of experience in an administrative/coordinator role
• Experience in commercial real estate, architecture, or similar, a plus!
• Strong communication and customer service skills
• Organized, detail-oriented, and able to multitask
• Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint)

Gainor is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Gainor are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, creed, sex, sexual orientation, gender (including gender identity and expression), age, national origin, immigration status, marital or familial status, citizenship status, ancestry, physical or mental disability, genetic information, reproductive health decision making, veteran or military status, or any other characteristic or status protected under applicable federal, state, or local law.

Client Services Specialist

This Role is an In-House Role. The Candidate must be able to travel to our Staten Island Office. We are not considering remote candidates.

Are you ready to embark on a thrilling journey with a company that offers a dynamic, fun, and relaxed work environment? Look no further! At Jets.com, we take pride in delivering top-tier, personalized 24/7 service to our distinguished clientele who demand the best.

We are seeking an experienced and detail-oriented Client Services Specialist to join our team. This role is critical in coordinating and scheduling flights while ensuring seamless operations and an exceptional client experience. Additionally, we are prioritizing candidates with aviation and customer support experience.

Key Responsibilities:

• Coordinate and Schedule Flights – Efficiently arrange flight itineraries, considering client preferences and operational requirements.
• Ensure Safe Operations – Monitor flight progress, weather conditions, and other factors that impact travel, making real-time adjustments as needed.
• Client Communication – Maintain clear and professional communication with clients, providing updates and addressing any travel-related inquiries.
• Accurate Documentation – Maintain detailed flight records, manage billing processes, and reconcile accounts.
• Customer Service – Handle customer inquiries with professionalism, ensuring issues are resolved efficiently.
• Compliance and Safety – Adhere to aviation regulations and company protocols to uphold the highest standards of service and safety.
• Ad Hoc Projects – Support the Brokers on projects aimed at building their book of business.

Qualifications:

• Proficiency in Excel and PowerPoint – Comfortable analyzing data, preparing reports, and presenting insights.
• Detail-Oriented and Organized – Ability to multitask and manage multiple flights and clients simultaneously.
• Strong Communication Skills – Professional verbal and written communication with both clients and internal teams.
• Ability to Work Under Pressure – Remain calm and efficient in a fast-paced, time-sensitive environment.
• Aviation Knowledge – Preferred but not required; a willingness to learn is essential.

If you have a passion for aviation, thrive in a dynamic work environment, and are ready to grow into a leadership role while contributing to the evolution of our sales department, we encourage you to apply!

Our client is a prominent international Real Estate firm with many famous landmarks in their portfolio. They are seeking a Client Services Coordinator to join the team on a temporary basis.

Job Details

• Coordinate daily office operations and support property management team
• Act as main point of contact for client service requests and follow-ups
• Manage access cards, guest registration, and vendor scheduling
• Maintain supply inventory for office and amenity spaces
• Support events by coordinating setup, refreshments, and cleanup
• Create and distribute building notices for maintenance, events, and updates
• Perform weekly walk-throughs and manage work orders
• Process invoices and purchase orders
• Track and follow up on insurance certificates for vendors and clients
• Location: On site in Brooklyn & Midtown Manhattan
• Time Commitment: Temporary, approximately 30 hours per week, Mon-Thurs
• Pay Rate Range: $28-35 per hour, based on experience

Skills & Qualifications

• Bachelors degree required
• At least one year of experience in an administrative/coordinator role
• Experience in commercial real estate, architecture, or similar, a plus!
• Strong communication and customer service skills
• Organized, detail-oriented, and able to multitask
• Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint)

Gainor is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Gainor are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, creed, sex, sexual orientation, gender (including gender identity and expression), age, national origin, immigration status, marital or familial status, citizenship status, ancestry, physical or mental disability, genetic information, reproductive health decision making, veteran or military status, or any other characteristic or status protected under applicable federal, state, or local law.

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Business Process Specialist, Private Client Services at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

As our Business Process Specialist, PCS on the National AMS team, you’ll be a strong process design focused professional who knows how to balance efficiency, quality and consistency in systems. Working in conjunction with the Business Process Leader, you will focus on the activities within your line of business, participating in working groups, in collaboration with national and regional representatives, to create standardized workflows across MMA National that take full advantage of our technology toolkit. In tandem with workflow design, the National Business Process Specialist will support efforts to configure our AMS, document all processes and procedures, design reporting outputs, create client deliverables and lead training efforts.

The National AMS Business Process Specialist, PCS will work to define requirements, redesign, and implement best-in class business processes, workflows and data standards. This position will consider agency management system, reporting tools, and other available technology and software when creating new processes. You will document and maintain procedures, and other business process artifacts, to be used both in training and as an ongoing reference. The AMS Business Process Specialist, PCS will report to the Business Process Leader. You will consistently demonstrate National MMA core values of integrity, collaboration, passion, innovation, and accountability.

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

• Understanding of the insurance brokerage business with 3+ years of experience in personal lines high net worth insurance

• Proven critical thinking, analytical, and problem-solving skills

• A knack for process improvement, specifically refining the efficiency, quality, and effectiveness of various workflows and procedures by deploying best practices

• Strong organizational skills, with an ability to prioritize workload and balance multiple projects simultaneously, and demonstrated successful follow through on deliverables

• Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future

• 3+ years of experience in a client facing servicing and/or business process role

• Experience working with agency management systems such as Applied Epic

These additional qualifications are a plus, but not required to apply:

• Experience working with client relationship (CRM) system such as Salesforce

• Experience creating and maintaining procedure documentation

We know there are excellent candidates who might not check all these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.  

Some benefits included in this role are:

• Generous time off, including personal and volunteering

• Tuition reimbursement and professional development opportunities

• Remote Work, but some travel will be required

• Charitable contribution match programs

• Stock purchase opportunities

To learn more about a career at MMA, check us out online: or flip through our recruiting brochure:

Follow us on social media to meet our colleagues and see what makes us tick:

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

#LI-REMOTE

The applicable base salary range for this role is $58,200 to $108,500.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Applications will be accepted until: October 13, 2025