Help Desk Technician

77246 Houston, Texas WFI International

Posted today

Job Viewed

Tap Again To Close

Job Description

Help Desk Technician

Job description

WFI International, a leading manufacturer and supplier of integrally reinforced branch connection fittings to the power, oil and gas, chemical, and other industries, is looking for an Help Desk Technician. The Company is an equal opportunity employer and makes employment decisions without regard to race, gender, disability, or protected veteran status.

The Company is a drug free workplace.

The Help Desk Technician is responsible for installing, modifying, and making minor repairs to hardware and software systems, and providing technical advice and support to system users.

Primary Responsibilities:

  • Repairing and replacing equipment
  • Troubleshoot Software Issues
  • Manage service requests
  • Provide telephone, in-person, and online support to end-users.
  • Provide timely updates, status, and completion information to manager and/or users, via phone, e-mail, or in-person communication.
  • Refer major hardware problems to service personnel for correction.
  • Connect users to networks and provide initial training in facilities and applications.
  • Elevate complex issues to senior staff.
  • Perform other duties as assigned.

Education / Experience

  • High School Diploma or GED is required.
  • Help Desk: 1 year (Preferred)
  • Windows 10/11: 1 year (Preferred)
  • CompTIA A+ (Preferred)

Skills

  • Basic understanding of computer systems, networking principles, and troubleshooting practices.
  • Ability to multitask in a fast-paced environment
  • Efficiently close service requests with minimal supervision
  • Install, label, and test network cabling
  • Windows Server, Active Directory, Microsoft 365

Job Type: Full-time

View Now

Banking Help Desk

77246 Houston, Texas TEKsystems

Posted 9 days ago

Job Viewed

Tap Again To Close

Job Description

*Description*

The Loan Servicing Analyst position is responsible for Loan Ops Help desk functions including processing loan payments and advances, system maintenance and responses to the lending staff request. Other duties may include support for system clean up projects and assist other loan servicing staff.

*Skills*

Help desk, Support, customer service, Loans, Analysis, debit & credit, Help desk support

*Top Skills Details*

Help desk,Support,customer service,Loans,Analysis,debit & credit

*Additional Skills & Qualifications*

These specifications are guidelines based on the minimum experience required to perform the essential functions of the job. Individual abilities may result in some deviation from these guidelines:

- High School Diploma and 2 years of related experience; or the equivalent combination of education and experience. Bachelor's degree preferred.
- Work related experience must consist of Loan Operations department or Lending Assistant or Bank teller with experience in processing loan transactions.
- Educational experience, through formal school or financial industry related curriculum, is required to be applicable to the financial industry.

*Experience Level*

Entry Level
*Pay and Benefits*
The pay range for this position is $22.93 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Houston,TX.
*Application Deadline*
This position is anticipated to close on Aug 13, 2025.
h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

View Now

Banking Help Desk

77007 Houston, Texas TEKsystems

Posted 11 days ago

Job Viewed

Tap Again To Close

Job Description

Description
The Loan Servicing Analyst position is responsible for Loan Ops Help desk functions including processing loan payments and advances, system maintenance and responses to the lending staff request. Other duties may include support for system clean up projects and assist other loan servicing staff.
Skills
Help desk, Support, customer service, Loans, Analysis, debit & credit, Help desk support
Top Skills Details
Help desk,Support,customer service,Loans,Analysis,debit & credit
Additional Skills & Qualifications
These specifications are guidelines based on the minimum experience required to perform the essential functions of the job. Individual abilities may result in some deviation from these guidelines: - High School Diploma and 2 years of related experience; or the equivalent combination of education and experience. Bachelor's degree preferred. - Work related experience must consist of Loan Operations department or Lending Assistant or Bank teller with experience in processing loan transactions. - Educational experience, through formal school or financial industry related curriculum, is required to be applicable to the financial industry.
Experience Level
Entry Level
Pay and Benefits
The pay range for this position is $22.93 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Houston,TX.
Application Deadline
This position is anticipated to close on Aug 13, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
View Now

Help Desk Support Technician

77246 Houston, Texas Q-Cells

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Description

Title: Help Desk Support Technician
Department: Process Innovation Center
Location: Irvine, CA
Supervisor: Director of Digital Innovation
FLSA Status: Non-Exempt
Position Status: Full-Time

Work Status (Remote/Hybrid/In-Office): In-Office

HELP DESK SUPPORT TECHNICIAN

Hanwha Qcells USA Corp ( Qcells USA), headquartered in Irvine, CA, specializes in providing utility-scale modules, solar photovoltaic (PV), and battery energy storage systems (BESS) project development, along with Engineering, Procurement, and Construction (EPC) services for solar and BESS projects nationwide. Qcells USA delivers comprehensive turnkey solutions encompassing the entire utility-scale project lifecycle. By choosing Qcells USA for turnkey solutions, customers can reduce uncertainty and risk, leading to enhanced investment returns and contributing to a more sustainable future.

Qcells USA's complete turnkey solutions seamlessly integrate the expertise of our Development, Module, and EPC teams, while ensuring close coordination with other vital internal groups such as Project Finance, Systems Integration, and Legal. This collaborative approach ensures that Qcells USA projects deliver exceptional value and performance. With several multi-billion-dollar investments, Qcells is pioneering the establishment of the only complete module supply chain in the U.S., including the expansion of our Georgia module manufacturing facility, which stands as the largest in the Western Hemisphere.

As an integral part of the global Qcells brand, Qcells USA benefits from a legacy of excellence in photovoltaic manufacturing. Qcells is renowned worldwide for its high-performance, superior-quality solar cells and modules. With dual headquarters in Seoul, South Korea (Global Executive HQ) and Thalheim , Germany (Technology & Innovation HQ), Qcells operates under the umbrella of Hanwha Group, a FORTUNE Global 500 company and one of the top 8 business conglomerates in South Korea.

SUMMARY

We are seeking a diligent and customer-focused Help Desk Support Technician to join our team in Irvine, CA . The ideal candidate will play a key role in delivering critical IT support to a diverse user base, ensuring the efficient resolution of technical issues and the seamless operation of daily IT functions. This position is essential to maintaining our IT infrastructure and delivering high-quality support to end-users. This position reports to the Director of Digital Innovation , or another management personnel that the CEO of the Company may designate. This is a full-time, on-site role based in Irvine , CA , with standard working hours from Monday to Friday, 8:00 AM to 5:00 PM (local time). Occasional travel of up to 5% may be required. Overtime and weekend working hours may be required as needed. This position is expected to travel up to 5 %.

Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment visa at this time .

ESSENTIAL JOB FUNCTION & RESPONSIBILITIES

  • Serving as the first point of contact for IT support within the organisation.
  • Install, configure, and deploy computer software, hardware, networks, and peripheral equipment.
  • Diagnose and troubleshoot technical issues related to hardware, software, and network connectivity for end-users.
  • Conduct user training sessions on basic IT functions and applications.
  • Collaborate with other IT team members to escalate and resolve complex technical issues.
  • Document support activities, resolutions, and troubleshooting steps.
  • Maintain inventory of IT assets and equipment, ensuring accuracy and timely updates.
  • Adhere to IT policies, procedures, and security protocols to safeguard company data and resources.
  • Regular attendance, in accordance with company's attendance policy and supervisory assignment, is an essential job duty requirement for this position
  • Perform other duties and special projects, as assigned by Management
REQUIRED QUALIFICATIONS
  • High school diploma or equivalent; bachelor's degree in computer science or related field preferred.
  • Proven experience (2+ years) in a help desk support role or similar IT support position.
  • Strong proficiency in troubleshooting hardware, software, and network issues.
  • Experience with Microsoft Office 365 administration and support is highly desirable.
  • Familiarity with Windows and Mac operating systems.
  • Excellent communication and interpersonal skills with a customer-centric approach.
EXAMPLES OF PHYSICAL DEMANDS
  • Stationary Position: frequently remains stationary up to 90% of the time and sitting up to 8 hours in a day
  • Move/Traverse: infrequently bend, stand, stoop and/or walk
  • Carry Weight: infrequently carry weight and/or lift objects (light to heavy) weighing up to 10 pounds
  • Hearing and Speech: frequently communicates with the ability to hear and talk on a regular basis with employees, coworkers, and all personnel matters; must be able to exchange accurate information in these situations
  • Sight: frequent use of sight to detect images on computer, office documents, and office objects near and far
  • Climb: occasionally ascends/descends on stairway to get to office upper and lower floors
  • Travel: up to 5 % as needed
EXAMPLES OF WORK ENVIRONMENT
  • Regular professional, office business setting
  • Noise level ranges from low to moderate (if in office setting)
  • Noise level ranges from moderate to high (if on construction worksite)
  • Under the Office Mobilization Plan (OMP) policy, the role may transition to an onsite or hybrid arrangement, as determined by business needs and the Head of Department


SALARY RANGE FOR POSITION

The anticipated starting pay range of this position, which is to be located in Irvine, CA is $69,000 - $84,000 base salary per year.

This job position is specific to Qcells USA Corp. only and not any other Hanwha affiliates. The above-listed salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. The salary range shared in the job description is for the listed position and only pertains to the candidate if they work in Irvine, CA. Actual compensation is influenced by a wide array of factors including but not limited to internal pay equity, skill set, education, licenses and certifications, geographic location, essential job duties and requirements, and the necessary experience relative to the job's minimum qualifications. If candidates are considered for a nationwide role, then the compensation range will follow the marketability of the job function within those states. An additional discretionary bonus structure or incentives may be offered as part of the overall compensation package, in addition to the full range of medical, dental, and/or other benefits, dependent on the level and position offered.

Hanwha Qcells is proud to be an at-will Equal Opportunity Employer and prohibits discrimination against race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, pregnancy, citizenship, disability, protected veteran status and any other classification protected by applicable federal, state or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

It is important to note that the job descriptions provided by Qcells USA Corp are not intended to be comprehensive lists of all duties, responsibilities, or qualifications associated with the positions. Duties and responsibilities may change at any time with or without notice, reflecting our dynamic and evolving work environment.

We are committed to the full inclusion of all qualified individuals. As part of this commitment, Hanwha Qcells will provide reasonable accommodations to all qualified individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment. Please contact us to request accommodations at (email protected) .

Nothing in this statement shall imply implicitly or explicitly a guarantee of employment outside our at-will employment opportunity.

This job position is specific to Qcells USA Corp. only and not any other Hanwha affiliates. The above-listed salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. The salary range shared in the job description is for the listed position and only pertains to the candidate if they work in Irvine, CA. Actual compensation is influenced by a wide array of factors including but not limited to internal pay equity, skill set, education, licenses and certifications, geographic location, essential job duties and requirements, and the necessary experience relative to the job's minimum qualifications. If candidates are considered for a nationwide role, then the compensation range will follow the marketability of the job function within those states. An additional discretionary bonus structure or incentives may be offered as part of the overall compensation package, in addition to the full range of medical, dental, and/or other benefits, dependent on the level and position offered.
You may view your privacy rights by reviewing Qcells' Privacy Policy or by contacting our HR team for a copy.
View Now

Entry Level Help Desk Technician

77246 Houston, Texas WFI International

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Entry Level Help Desk Technician

Job description

WFI International, a leading manufacturer and supplier of integrally reinforced branch connection fittings to the power, oil and gas, chemical, and other industries, is looking for an Entry Level Help Desk Technician. The Company is an equal opportunity employer and makes employment decisions without regard to race, gender, disability, or protected veteran status.

The Company is a drug free workplace.

The Entry Level Help Desk Technician is responsible for installing, modifying, and making minor repairs to hardware and software systems, and providing technical advice and support to system users.

Primary Responsibilities:

  • Repairing and replacing equipment
  • Troubleshoot Software Issues
  • Manage service requests
  • Provide telephone, in-person, and online support to end-users.
  • Provide timely updates, status, and completion information to manager and/or users, via phone, e-mail, or in-person communication.
  • Refer major hardware problems to service personnel for correction.
  • Connect users to networks and provide initial training in facilities and applications.
  • Elevate complex issues to senior staff.
  • Perform other duties as assigned.

Education / Experience

  • High School Diploma or GED is required.
  • Help Desk: 1 year (Preferred)
  • Windows 10/11: 1 year (Preferred)
  • CompTIA A+ (Preferred)

Skills

  • Basic understanding of computer systems, networking principles, and troubleshooting practices.
  • Ability to multitask in a fast-paced environment
  • Efficiently close service requests with minimal supervision
  • Install, label, and test network cabling
  • Windows Server, Active Directory, Microsoft 365

Job Type: Full-time

View Now

Systems Administrator / Help Desk Support

77246 Houston, Texas Sentoria Staffing Solutions

Posted 10 days ago

Job Viewed

Tap Again To Close

Job Description

Job Title: Systems Administrator / Help Desk Support
Location: Houston, Texas, Onsite
Job Type: Full-Time
Job Summary:

As a Systems Administrator/ Help Desk Support, you will be responsible for the day-to-day operations, maintenance, and security of the organization's IT systems. You will work closely with the 3rd party service provider to ensure proper operations of all IT systems to include hardware, software, and networks run smoothly, enabling employees to perform their tasks efficiently. Your role involves troubleshooting technical issues, implementing security measures, and optimizing system performance.

Key Responsibilities:

1. End User Support:
• Provide end user support, resolving problem tickets and implementing requests for new capabilities.
• Provision and decommission user devices, installing/uninstalling standard and ad hoc software.
• Provision and decommission Office 365 user accounts and licenses.

2. User Account Management:
• Create, modify, and delete user accounts in Active Directory or other directory services.
• Manage access control and permissions for users and groups.
• Provide user support for login and authentication issues.

3. System Maintenance and Troubleshooting:
• Install, configure, and maintain server hardware and software.
• Monitor system performance, identify issues, and resolve them promptly to minimize downtime.
• Conduct routine system updates, patches, and upgrades.
• Diagnose and troubleshoot hardware and software problems.

4. Network Management:
• Configure and manage network devices, including routers, switches, and firewalls.
• Monitor network traffic and ensure optimal network performance.
• Set up and maintain Virtual Private Networks (VPNs) for secure remote access.

5. Security Management:
• Work with 3rd party service provider to implement and enforce security policies and best practices.
• Install and maintain antivirus and anti-malware software.
• Conduct regular security audits and vulnerability assessments.
• Respond to security incidents and take appropriate actions.

6. Backup and Disaster Recovery:
• Work with 3rd party service provider to develop and maintain backup and disaster recovery plans.
• Regularly back up critical data and test restore procedures.
• Ensure data integrity and availability in case of hardware failures or disasters.

7. DNS Records Management
• Collaborate with web developers to manage DNS hosting
• Maintain health of domains across companies/tenants

8. MSP Liaison
• Serve as liaison between 3rd party service provider and company
• Manage upcoming enhancement projects and implementations with 3rd party service provider

9. Virtualization and Cloud Services:
• Work with 3rd party service provider to deploy and manage virtual machines in virtualized environments (e.g., VMware, Hyper-V).
• Work with cloud platforms (e.g., AWS, Azure) to deploy and maintain cloud-based services.

10. Documentation and Reporting:
• Maintain documentation of system configurations, procedures, and policies.
• Generate reports on system performance, security incidents, and resource utilization.

Qualifications:
• Bachelor's degree in Information Technology, Computer Science, or a related field preferred.
• Minimum two (2) years proven experience as a Systems Administrator, Help Desk Support or similar role.
• Proficiency in operating systems (Windows Server, Linux), network protocols, and hardware.
• Familiarity with virtualization technologies (VMware, Hyper-V) and cloud platforms (AWS, Azure).
• Strong problem-solving and troubleshooting skills.
• Excellent communication and interpersonal skills.
• Relevant certifications (e.g., CompTIA Network+, Microsoft Certified: Azure Administrator Associate) are a plus.
NOTES:
discretionary year end bonus based on companys financials
M-F 9-6 in office Galleria
View Now

Clinical Help Desk Administrative Coordinator - Remote

77001 Houston, Texas Maximus

Posted 20 days ago

Job Viewed

Tap Again To Close

Job Description

Permanent
Description & Requirements

Maximus is currently hiring a Clinical Help Desk Administrative Coordinator to support the Oregon MED (Mental Emotional Disabilities) project. The Clinical Admin will handle administrative help desk duties such as answering phone calls, scheduling appointments/assessments, emails, faxes, follow-ups and reviewing documentation.

About the Program: We partnered with Oregon DHS manages in-person eligibility reviews for people that may be experiencing mental illness along with possible physical needs for the Aging and People with Disabilities (APD) Program. Through the mental or emotional disorders (MED) Review Process, we give DHS accurate review recommendations of an individual's primary need for services. Our assessment enables DHS to make informed program eligibility decisions based on a clear and accurate understanding of which programs may best address an individuals unique needs.

Why Maximus?

- Work/Life Balance Support - Flexibility tailored to your needs!

- • Competitive Compensation -Bonuses based on performance included!

- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.

- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.

- • Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.

- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).

- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.

- • Tuition Reimbursement - Invest in your ongoing education and development.

- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.

- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.

- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.

- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.

Essential Duties and Responsibilities:
- Provide customer support to internal and external customers
- Responsible for assigning and coordinating referrals for contract work to appropriate parties
- Computer data entry
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures.
- Complete assignments within established compliance standards and timelines
- Monitor multiple work queues daily to ensure cases move quickly through each process stage.
- Identify and resolve data errors
- Performs other related duties as assigned.

Required Skills/Abilities:
- Excellent written and verbal communication skills
- Excellent interpersonal and customer service skills
- Proficient in Microsoft Office Suite
- Excellent organizational skills and attention to detail
- Ability to work in a fast-paced environment
- Ability to work independently

Minimum Requirements

- High School Degree or equivalent and minimum 1 year of relevant experience, or Associate Degree
- Clinical office experience preferred

- Minimum of three (3) years of experience in customer service supporting clients in fast-paced, healthcare or administrative environments, with a focus on problem resolution and clear communication.

Preferred Requirements

- Skilled in creating and maintaining schedules for multiple individuals

- Strong ability to multitask and adapt to changing priorities

Home Office Requirements

- Maximus provides company-issued computer equipment and cell phone

- Reliable high-speed internet service

- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity

- Minimum 5 Mpbs upload speeds

- Private and secure workspace

#ClinicalServices #LI-Remote

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Minimum Salary

$

14.00

Maximum Salary

$

19.20

Apply Now
Be The First To Know

About the latest Service sector Jobs in League City !

Associate Help Desk Specialist- Day / Evening / Night Shift

77246 Houston, Texas Cinter Career Services

Posted 10 days ago

Job Viewed

Tap Again To Close

Job Description

• Job Details:
• Job Title: Associate Help Desk Specialist
• Client: Banking Industry
• Working Location: Houston, TX
• Working style: On-site
• Employment Type: Part-time
• Salary: $30-40/h

• Position Overview:
There will be 3 shifts you will be working. (Schedule will be fixed 2weeks advance- 4weeks before holiday season)
1st shift: 6AM-3PM
2nd shift: 4PM-12AM
3rd shift: 12AM-8AM
2-3 days/week for 1st shift
*Up to 30 days/year for 2nd & 3rd shift
Occasional shift change is expected.
Requested for travelling to Washington DC, Boston, or Atlanta (1-2 times a month)

• What will you do:

include, but are not limited to support/management/installation of the following:
  • Applications: Experience with common Enterprise Software (Microsoft Office Suite, VMWare, Adobe Products, Various Browsers, Antivirus, Patching Laptops, etc.)
  • Hardware: Experience troubleshooting and replacing PCs, VMWare and HP thin Clients, and components
  • Mobile Devices: Familiarity working with Android or iOS operating systems to assist users with Enterprise applications such as Email, remote access, etc.
  • Operations Monitoring: Comfortable following documented procedures, escalating appropriately as necessary; Able to document needed changes and updates in procedures, and raise needed changes as appropriate; Able to appropriately escalate issues for resolution
  • Ability to multitask several ongoing issues. This involves the ability to assess priority and make appropriate decisions quickly and effectively.
  • Excellent written and verbal communication skills in English
  • Visibility: Requires that onsite issues be addressed in person, in a professional, personable and efficient manner
  • Scheduling Flexibility: This role needs occasional weekend work
  • Prioritize service requests and assign support tickets as appropriate
  • Support, coach, and train end-users as well as IT colleagues
  • Other duties as assigned by management
  • Linking pin to specialists at 2nd level support, operations, suppliers, etc.
  • Create and update work instructions processes, guidelines & knowledge base articles
  • Install and deliver IT hardware, repair equipment, and maintain inventory of spares
  • Communicate with different departments and liaise between end-users and IT colleagues
  • Recognize incidents patterns and drive root cause analysis and corrective action completion to help eliminate disruption of services
  • Provide phone and hands-on support to Client employees
  • Troubleshooting and identifying network & server related problems for hands-off
• Required Qualifications & Skills:
  • Education: Information Technology (Associate) degree or equivalent job experience
  • Experience At least 3-5 years experience with PC and Application Support;
  • Strong knowledge of Microsoft Windows; Use of Active Directory Users and Computers.
  • Experience working in a Virtualized environment; preferably VMWare
  • Strong PC hardware troubleshooting skills
  • Strong problem troubleshooting skills. Able to research, diagnose, and resolve complex issues
  • Strong organizational skills
  • Familiarity with Android and iOS Operating systems for Mobile devices
  • Detail orientation - needed to complete long or detailed tasks
  • Scripting Ability Helpful
  • Helpful: Cisco Telephony (Call Manager, Voicemail, etc.)
  • Ability to multitask several ongoing issues. This involves the ability to assess priority and make appropriate decisions quickly and effectively.
  • Excellent written and verbal communication skills
  • Ability to demonstrate processes, and tasks to end-users
  • Must work well in a high-pressure environment and keep cool under stress
  • Willing to travel within the US (a few times a year)
View Now

Associate Help Desk Specialist- Day / Evening / Night Shift

77246 Houston, Texas Cinter Career

Posted 10 days ago

Job Viewed

Tap Again To Close

Job Description

▶︎ Job Details:
• Job Title: Associate Help Desk Specialist
• Client: Banking Industry
• Working Location: Houston, TX
• Working style: On-site
• Employment Type: Part-time
• Salary: $30-40/h

 
▶︎ Position Overview:  
There will be 3 shifts you will be working. (Schedule will be fixed 2weeks advance- 4weeks before holiday season)
1st shift:  6AM-3PM
2nd shift: 4PM-12AM
3rd shift: 12AM-8AM
2-3 days/week for 1st shift
*Up to 30 days/year for 2nd & 3rd shift
Occasional shift change is expected.
Requested for travelling to Washington DC, Boston, or Atlanta (1-2 times a month)

▶︎ What will you do:

include, but are not limited to support/management/installation of the following:

  • Applications: Experience with common Enterprise Software (Microsoft Office Suite, VMWare, Adobe Products, Various Browsers, Antivirus, Patching Laptops, etc.)
  • Hardware: Experience troubleshooting and replacing PCs, VMWare and HP thin Clients, and components
  • Mobile Devices: Familiarity working with Android or iOS operating systems to assist users with Enterprise applications such as Email, remote access, etc.
  • Operations Monitoring: Comfortable following documented procedures, escalating appropriately as necessary; Able to document needed changes and updates in procedures, and raise needed changes as appropriate; Able to appropriately escalate issues for resolution
  • Ability to multitask several ongoing issues. This involves the ability to assess priority and make appropriate decisions quickly and effectively.
  • Excellent written and verbal communication skills in English
  • Visibility: Requires that onsite issues be addressed in person, in a professional, personable and efficient manner
  • Scheduling Flexibility: This role needs occasional weekend work
  • Prioritize service requests and assign support tickets as appropriate
  • Support, coach, and train end-users as well as IT colleagues
  • Other duties as assigned by management
  • Linking pin to specialists at 2nd level support, operations, suppliers, etc.
  • Create and update work instructions processes, guidelines & knowledge base articles
  • Install and deliver IT hardware, repair equipment, and maintain inventory of spares
  • Communicate with different departments and liaise between end-users and IT colleagues
  • Recognize incidents patterns and drive root cause analysis and corrective action completion to help eliminate disruption of services
  • Provide phone and hands-on support to Client employees
  • Troubleshooting and identifying network & server related problems for hands-off 
 

▶︎ Required Qualifications & Skills:

  • Education: Information Technology (Associate) degree or equivalent job experience
  • Experience At least 3-5 years experience with PC and Application Support;
  • Strong knowledge of Microsoft Windows; Use of Active Directory Users and Computers.
  • Experience working in a Virtualized environment; preferably VMWare
  • Strong PC hardware troubleshooting skills
  • Strong problem troubleshooting skills. Able to research, diagnose, and resolve complex issues
  • Strong organizational skills
  • Familiarity with Android and iOS Operating systems for Mobile devices
  • Detail orientation – needed to complete long or detailed tasks
  • Scripting Ability Helpful
  • Helpful: Cisco Telephony (Call Manager, Voicemail, etc.)
  • Ability to multitask several ongoing issues. This involves the ability to assess priority and make appropriate decisions quickly and effectively.
  • Excellent written and verbal communication skills
  • Ability to demonstrate processes, and tasks to end-users
  • Must work well in a high-pressure environment and keep cool under stress
  • Willing to travel within the US (a few times a year)
View Now

Government and Public Sector - Service Support Desk Analyst

77007 Houston, Texas EY

Posted 18 days ago

Job Viewed

Tap Again To Close

Job Description

At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
From strategy to execution, the Government & Public Sector practice of Ernst & Young provides a full range of consulting and audit services to help our Federal, State, Local and Education clients implement new ideas to help achieve their mission outcomes. We deliver real change and measurable results through our diverse, high-performing teams, quality work at the highest professional standards, operational know-how from across our global organization, and creative and bold ideas that drive innovation. We enable our government clients to achieve their mission of protecting the nation and serving the people; increasing public safety; improving healthcare for our military, veterans, and citizens; delivering essential public services; and helping those in need. EY is ready to help our government build a better working world.
**The opportunity**
Ernst & Young (EY) US Government and Public Sector (GPS) practice is a robust and emerging practice with tremendous potential for growth - and we are prepared to tap into that potential. Our US GPS practice combines an understanding of the public sector's diverse needs, focused on delivering improved public services, with private sector leading practices. We are seeing tremendous growth within the GPS team and there is a great need for rising leaders. Unprecedented challenges require us to be connected, responsive and insightful. Are you ready to join our team and help build a better working world?
We are seeking a **Service Support Desk Analyst** to support our growing team.
**Your key responsibilities**
+ Provide technical help desk support to customers calling the Service Support Desk (i.e., Help Desk) to resolve problems or issues with the IDMS and/or EIWS, as well as troubleshoot connectivity and other user problems related to:
+ Initiating the chain of trust for identity proofing and providing trusted services to confirm employer sponsorship, binding the applicant to their biometric, and validating the identity source documentation; and HSPD-12 Program and Card Management Support Services
+ Initializing PIV cards with appropriate software and data elements for the requested identity verification, personalize the cards with the identity credentials of authorized subjects, and deliver the personalized cards to the authorized subject along with appropriate instructions for protection and use.
**To qualify for the role, you must have**
+ Ability to work in a high-demand, fast-paced environment.
+ Excellent verbal, interpersonal, and written communications skills.
+ Able to effectively communicate technical requirements for programs.
+ Team oriented individual who is able to work with multiple sizes of groups or departments, as well as a diverse group of individuals
+ Strong oral and written communication skills and the ability to present a polished,
+ professional, and diplomatic image to clients
+ Willingness to work until the job is done- and commitment to the mission
+ Strong attention to detail and organization skills
+ Strong analytical and interpersonal skill (Software knowledge requirement)
+ Proficient in windows based software including Word, Excel, Power Point, Visio
+ Ability to work at every level of the organization, from team members to top level executives
+ Ability to work at every level of the organization, from team members to top level executives
+ US Citizenship required.
**Ideally, you'll also have**
+ **Clearance:** Active DHS clearance
**What we look for**
We're interested in highly motivated, talented individuals with a strong willingness to think outside of the box and continue to learn. You can expect plenty of autonomy in this role, so you'll need the motivation to take initiative and seek out opportunities to improve our current relationships and expand our business in the evolving market. If you're serious about consulting and ready to take on some of our clients' most complex issues, this role is for you.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $32,900 to $4,300. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 39,600 to 61,700. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law?
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .
View Now
 

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Service Sector Jobs View All Jobs in League City