81 Service Sector jobs in Normal
Help Desk Level 2 (Contract)
Posted 24 days ago
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Title: Help Desk Level 2 - D
Location: Green Oaks, IL (100% Remote)
Contract Duration: 1 Year with possible extensions
Contract Type: W2 (Must be authorized to work in the U.S.; No Sponsorships, No F1-OPTs, No C2C, No 1099)
Rate: $35 - $40/hr
Overview:We are seeking an experienced Help Desk Level 2, for our client, a professional to join our remote team supporting Application Operations (AppOps) . The ideal candidate will have experience in Atlassian product administration, SharePoint administration, vendor onboarding/offboarding , or strong API development and integration experience . Candidates with backgrounds in regulated industries or medical devices are a plus but not required.
Required Qualifications:- 4-year degree in an IT-related field OR 4+ years of direct IT experience in relevant areas
- 4+ years of total IT experience
- Strong communication skills and ability to work with leadership and cross-functional IT teams
- Comfortable working remotely using Slack, Teams, and email
- Strong attention to detail and experience managing multiple tasks
- Atlassian product knowledge – specifically Jira Service Management (JSM), Confluence, BitBucket
- SharePoint Administration experience (minimum 2 years as Admin)
- Vendor management experience (onboarding/offboarding, quality control, attention to detail, strong communication with leadership)
- API expertise – experience writing tools for APIs, interfacing programs, building integrations
- Medical device or regulated industry experience (preferred, not required)
- Certifications are a plus
API Tool Development & Usage: Ability to write tools, scripts, and integrations working with APIs
Atlassian (Jira Service Management) Admin Knowledge
SharePoint Administration Background
Manage day-to-day Atlassian Jira Service Management requests (50-100 daily tickets from over 1300 SW/HW developers)
Process Jira requests, handle AppOps tickets, and assist with tool administration
Meet with ADC Managers regarding vendor onboarding/offboarding
Execute a wide variety of tasks supporting AppOps and Application teams
Collaborate daily with the AppOps team and across departments
Work closely with vendors, ensuring compliance, accuracy, and attention to detail
- 100% Remote (Any U.S. time zone; typical work hours 9 AM – 5 PM local time)
- Frequent communication via Slack, MS Teams, and email
- Collaborative team environment focused on high-quality, detail-oriented work
Customer Service Advisor
Posted today
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What Youll Do:
As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting
impressions and build loyal customers by using product knowledge and services to present oil change options and
additional services. No matter your experience, our training program will prepare you to communicate successfully
with our guests and provide you with the skills and confidence to be exceptional under the hood. We will help you
become an expert on our products, services, and company knowledge.
At VIOC, "It all starts with our people." Creating a diverse and welcoming workplace with team members from varied
backgrounds and experiences is our highest priority. People of color, women, LGBTQIA+, veterans, and persons with
disabilities are strongly encouraged to apply.
The perks and benefits well provide you*:
- Competitive weekly pay - $17.75 per hour
- Paid on-the-job training - No previous automotive experience is required
- Flexible work schedule: No late evenings or holidays
- Paid time off (PTO), and holiday pay
- Company provided uniforms and tools
- Tuition and certification assistance and access to a FREE online university
- Medical and prescription drug coverage - with Health Savings Account contributions
- Dental, vision, and 401(k) retirement savings plans - 100% match up to 5%
- We promote from within - a commitment we are passionate about
- Back-up Child and Elder Care
- 50% discount on Valvoline Instant Oil Change (VIOC) automotive services
*Terms and conditions apply, and benefits may differ depending on location.
What youll need to succeed:
- Comfortable suggesting additional services to guests based on inspection and/or manufacturer and Valvoline recommendations
- Effective interpersonal and oral communication skills
- Interacting with people face-to-face
- Eagerness to learn and grow
- Occasionally lift up to 50 pounds
- Willing to be top-side technician cross-trained
- Have full mobility and can work with your hands above your head
- Can stand for extended periods of time and climb stairs
- Comfortable working in a non-climate-controlled environment
- English fluency in reading, writing, and speaking
How youll advance in your career:
At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here to learn more and
to hear from some of our Vamily members. With an award-winning training program, commitment to safety, and fair
and honest values, were here to help you reach every milestone.
*Terms and conditions apply, and benefits may differ depending on location
Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Customer Service Technician
Posted 4 days ago
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Agiliti is a nationwide company of passionate medical equipment management experts who believe every interaction has the power to change a life. We proudly serve within hospitals, healthcare facilities, and our 90+ local service centers to ensure quality medical equipment is in the right place at the right time for effective patient care. Make an impact in healthcare and grow your career with Team Agiliti!
Shift: Tuesday-Saturday, 11:00am-7:30pm.
The Medical Equipment Service and Delivery Driver is responsible for driving to and from healthcare locations to complete delivery and equipment management tasks for a district office, including customer delivery and pick-up of medical equipment; processing, cleaning, inspecting, and testing equipment including inventory maintenance.
What You Will Do in This Role
- Safely load, secure, and deliver medical equipment to customers. Retrieves equipment from customer locations, safely transporting the equipment back to the office.
- Educate and engage customers at the time of delivery, keeping customers informed on the features and functionality of the equipment
- Complete all paperwork and data entry accurately and in a timely manner to ensure accurate documentation for billing, inventory, and regulatory compliance.
- Be 21 years of age or older, with high school diploma or equivalent.
- Hold a current, valid, and unrestricted driver's license. Must have a safe driving record based on Agiliti policies.
- Have customer service experience. Prior work experience in hospital setting is helpful.
- Have basic computer skills.
- Be willing to work flexible hours, including evenings, weekends and holidays, as well as emergency off-hours as required to support a 24/7 schedule.
- Be able to lift and/or push up to 75 pounds.
- Be able to stand and walk for long periods of time.
- Be able to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods of time.
It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti's investigation of such reports. Affirmative Action Policy Statements
You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination.
Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs.
Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.
If you require assistance with your application, please contact
Primary Job Location:
Bloomington District
Additional Locations (if applicable):
Job Title:
Customer Service Technician I
Company:
Agiliti
Location City:
Bloomington
Location State:
Illinois
Customer Service/Sales
Posted today
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Job Description
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $15.00 - $18.00
Walgreens - Customer Service Associate
Posted today
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Walgreens - Customer Service Associate
Posted today
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Customer Service Associate - Temporary
Posted today
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Job Description
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** 1656076BR
**Title:** Customer Service Associate - Temporary
**Company Indicator:** Walgreens
**Employment Type:** Part-time
**Job Function:** Retail
**Full Store Address:** 3351 W MAIN ST,ST CHARLES,IL,60175
**Full District Office Address:** 3351 W MAIN ST,ST CHARLES,IL,60175-01004-06795-S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 06795-ST CHARLES IL
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