240 Service Social jobs in the United States

Job Description

Job Description

We’re looking for a passionate, people-centered professional to join our startup team as a Customer Service & Social Media Coordinator. This hybrid role blends customer service expertise with social media strategy to drive engagement, elevate our brand, and convert interest into action.

You’ll manage all customer service channels and social media accounts, playing a key role in how our customers experience the brand. Reporting to the VP of Placement Operations, you’ll collaborate with the marketing, IT, and post-enrollment teams to shape both the voice and function of this new offering.

What you’ll be doing as a Customer Service & Social Media Coordinator:

Customer Support

• Respond promptly and professionally via phone, email, SMS, and live chat.
• Resolve customer issues with empathy, efficiency, and a solutions-first mindset.
• Record feedback and interactions in the CRM to inform improvements.
• Collaborate with internal teams to address complex inquiries and escalate as needed.

Social Media Management

• Manage and grow our presence across platforms (Instagram, Facebook, LinkedIn, etc.).
• Create and schedule content that builds engagement and supports sales goals.
• Monitor comments, messages, and reviews; respond in a timely, brand-aligned tone.
• Analyze performance metrics and optimize strategies based on insights.
• Stay on top of platform trends and emerging tools.

Other Responsibilities

• Maintain current knowledge of clinical program requirements and regulations.
• Create and update standard operating procedures for customer service and social media.
• Contribute to process improvements, system enhancements, and system testing.

Qualifications:
Qualifications

Education:

• BA/BS degree in marketing, communications, or a relevant field

Experience:

• 2-3 years of experience in providing excellent customer service is required. Preferred experience within or related to serving higher education students in a higher education setting.
• 1-2 years of proven work experience as a social media coordinator or similar title or equivalent experience.
• Experience managing social media accounts by creating copy, curating images/video, scheduling, monitoring, and tracking traffic.
• Hands-on experience using social media for driving growth and building brand awareness.

Technical skills :

• Proficient with Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint
• Proficiency with CRM and social media management tools (e.g., Hootsuite, Zendesk, Intercom).
• Creativity in content creation; experience with Canva or Adobe Creative Suite a plus.

Special Requirements Specific to Job :

• Strong verbal and written communication skills
• Excellent multi-tasking skills ***
• Comfort with analytics, reporting, and making data-informed decisions.
• Highly organized, proactive, and adaptable in a fast-paced environment.
• A collaborative spirit with emotional intelligence and a growth mindset.

Additional Information

Our salary structure and compensation philosophy reflect the value we place on our employees' experience, education, and skills. We pride ourselves on offering a competitive and fair total rewards package that considers the market.

The salary range for this position is between $50,000 - $62,000 USD, with actual pay adjusted based on factors such as experience, location, market conditions, departmental budgets, and job responsibilities. Our Talent Acquisition Team is available to answer any questions and discuss your salary requirements.

Keypath partners with SmartRecruiters and uses AI technology with SmartAssistant to efficiently screen, source, and match candidates using data and algorithms.

In joining our team, you can also enjoy a range of benefits designed to support your well-being and professional growth:

• Embrace the flexibility of remote, hybrid, and flexible work options.
• Access a competitive array of medical, vision, and dental insurance plans.
• Take advantage of our Employee Assistance Program (EAP) and various mental health and well-being support programs.
• Invest in your future with our tuition reimbursement and professional development programs.
• Secure your retirement with our 401(k) retirement contributions and company matching.
• Enjoy our paid leave policies designed to ensure you have the time to rest and recharge.
• Company-supported life and AD&D insurance, along with short-term and long-term disability coverage.
• Inclusive parental leave programs are designed to support you and your family.

Want to make a difference in the world? Become a Keypather.

Apply today

A little bit about us

Keypath Education is a leading global edtech company that partners with the world’s leading Universities to create innovative and in-demand online education programs and champion the student journey from enrolment to graduation. We are a rapidly growing, fast-moving international team who values community, collaboration, innovation, and lifelong learning.

Certified as a Great Place to Work, our corporate office is in Schaumburg, Illinois. We gather teams of experts from digital marketing, course development, web development, finance, and student service backgrounds to support university partners in the US and around the world.

Why Keypath
Sure, anyone can tell you how good their company culture is, but we encourage you to read our reviews and form your own opinion. We’ve got a caring and engaged Global CEO who replies to Glassdoor reviews personally and recognizes that the only way we can achieve our vision is through an inclusive culture that celebrates diversity, works in harmony, and cares for our community.

Keypath Education is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state, or local laws. Keypath’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits, pay, and dismissal.

The Salvation Army is a branch of the Christian Church in which the ultimate goal of all programs is the spiritual regeneration of all people.

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Are you passionate about reaching those who have given to our community over the years? You can do exactly that by working with our seniors to create a vibrant space for them to share meaningful relationships with others. Walk alongside them in creating programs, activities, and more. Foster a sense of belonging and purpose and create lasting memories.

The Senior Center Coordinator/Social Service Attendant is an administrative position creating, developing, coordinating, and promoting programs to serve seniors. The SCS plans, facilitates, and oversees daily activities, day trips, and special occasions.

Other responsibilities include managing the program budget, maintaining records, and preparing reports. Duties also include recruiting volunteers for the center. The SCS may also have the opportunity to represent the senior center in the community and plan fundraising events. The SCS is responsible for connecting with local agencies that serve seniors within our community to assess how we can best serve them. Other duties include but are not limited to assisting in the food pantry, summer camp, VBS, and other areas as needed.

Monday Friday with occasional evenings, weekends, and holidays

This job has some flexibility 7 am 3:30 pm or 7:30 am 4 pm.

High school graduate with a demonstrated ability to oversee and coordinate activities and programs serving the senior population.

Related experience in the field of social services or senior services is preferred but not required.

Ability to read and write clearly in English.

Demonstrated ability to work effectively with clients from various backgrounds.

Applicants must be at least 21 years of age or older and have a current WA Driver License

Must be able to clear the Motor Vehicle Records check.

Applicants must comply with the child protection policies of The Salvation Army.

An understanding and acceptance of The Salvation Army's mission, philosophy, program, and practices.

Knowledge of Photography and Videography products, technology, and editing software.

Knowledge of social media platforms including but not limited to Facebook, YouTube, Twitter, Instagram.

Ability to plan, direct, and evaluate the work of volunteers.

Ability to work independently or collaboratively with others.

Ability to keep calm in demanding situations.

Preferably will have First Aid & CPR certification, Food Handlers permit, and Bloodborne Pathogens training. This can be obtained within the first 90 days of employment.

Ability to maintain current programs and develop new programs.

Ability to work independently using sound judgment.

Applicants must have experience working with volunteers and employees in either a team or supervisory role.

Demonstrate leadership ability.

Detail-oriented, Self-starter, and Team Player.

Ability to schedule work and complete tasks with minimal supervision.

Must be able to work with co-workers, assist where needed, and supervise staff.

Must have good customer service skills, networking skills, and the ability to positively represent The Salvation Army

Ability to communicate with clients in a positive and unbiased manner.

Ability to "defuse" or negotiate situations involving frustration, antagonism, anxiety, and non-compliance.

Ability to be culturally and socially sensitive to all people as there is frequent contact with people from diverse backgrounds.

Ability to work in a fast-paced environment and maintain poise under pressure.

Communicate effectively both written and orally; strong, accurate use of the English language.

Any other job-related duties as assigned by the supervisor.

Keep attendance and program statistics. Prepare monthly reports.

Receive and submit all program fees and donations daily to the officers or operations manager.

Handle public relations and promotions for the Senior Center as directed by the Officers including:

Writing and submitting news articles to area papers.

Writing and submitting letters to special interest groups, schools, and churches.

Creating brochures and information sheets for new programs.

Changing out program information collateral and on video monitors as needed.

Maintaining a monthly calendar.

Set up goals for Senior Center programs and work towards maintaining high participation within the senior center.

Keep all files and Senior Center records up to date.

Keep current on new programs, techniques, and equipment.

Handle all Senior Center correspondence.

Communicate with service groups, other Salvation Army programs, community centers, churches, etc. on programs.

Respond to suggestions, incidents, accidents, and complaints in a professional manner.

Set up and/or schedule work with the Corps Officer and/or Program Manager in handling the transportation needs for the senior center programs and outings.

Keep the Corps Officer and/or Program Manager informed of activities, equipment, and facility needs.

Serve as a resource person for information on Social Services for Senior Citizens and be the contact person for other agencies providing direct services to The Salvation Army Senior Center.

Effectively demonstrate abilities in program planning and management.

Effectively demonstrate the ability to work with a wide age range of people.

Maintain current Senior client's information in Wellsky.

Be available as a "fill in" driver for the food bank, Senior Center, kettle routes, and other Salvation Army programs, as needed.

Manage any other business items that may arise in connection with any Senior Center Programs.

Work with Corps Officers and all programs regarding food needs.

Pull items that are needed for bingo and for other programs as needed.

Create partnerships, collaborate with other entities, and coordinate resources.

Build partnerships with local businesses.

Maintain and develop new partnerships for our in-kind donations.

Submit required statistical and other requested reports accurately and timely.

Network with other senior center agencies to enhance the senior center.

Keep abreast of senior community services by visiting other senior agencies.

Strive to develop high-quality programs to meet the seniors' needs of men and women within a two-mile radius of our center.

Set up schedule and registration procedures.

Follow pre-determined lesson objectives, goals, and set format.

Set up evaluations for instructors and programs.

Develop themed days, special events speakers, and field trips for the seniors.

Assist with corps and community center programs as needed, such as Day Camp, Food Bank, Homework Center, and other events.

Recruit and train volunteers to assist in the administration of the senior center.

Request assistance from fellow staff members when needed.

Provide supervision for volunteers, assigning duties, scheduling, and providing discipline when necessary.

Network and connect to outside agencies that offer or provide services to seniors.

Visit seniors who cannot participate in activities in the senior center.

Assist with seasonal efforts, specifically the Christmas/Kettle efforts (i.e. driving, pickups/drop-offs, etc.).

Coordinate a Kettle Kick Off for the senior center.

Other duties as assigned by the Corps Officer.

Assist the Social Service Coordinator daily in the following areas.

Operate Hope Market for both the morning and afternoon clients.

Open up Wellsky 10 minutes prior to Hope Market opening.

Sign in clients using Wellsky.

Assist in restocking food items.

Monitor the clients who are in the pantry.

Enter Wellsky applications into Wellsky.

Pick up food donations if requested.

Assist in maintaining and cleaning the Hope Market.

Sort donations in the warehouse.

Microsoft Office, including Word, Excel, Teams, and Outlook (email and calendar)

Data Entry able to learn skills required to enter clients

Knowledgeable of basic internet skills

Ability to sit, walk

The Senior Center Coordinator/ Social Service Attendant (SCS) is an administrative position creating, developing, coordinating, and promoting programs to serve seniors. The SCS plans, facilitates, and oversees daily activities, day trips, and special Service Attendant, Coordinator, Service, Attendant, Program Manager, Operations Manager, Retail

DEPARTMENT: CORPSPOSITION TITLE: SENIOR CENTER COORDINATOR/SOCIAL SERVICES ATTENDANTSTATUS: REGULAR FULL-TIME/ NON-EXEMPTDIRECT SUPERVISOR: OPERATIONS MANAGERUNIT: SEATTLE WHITE CENTER CORPSGENERAL STATEMENT:The Salvation Army is a branch of the Christian Church in which the ultimate goal of all programs is the spiritual regeneration of all people.MISSION STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.WHY HEREAre you passionate about reaching those who have given to our community over the years? You can do exactly that by working with our seniors to create a vibrant space for them to share meaningful relationships with others. Walk alongside them in creating programs, activities, and more. Foster a sense of belonging and purpose and create lasting memories.FUNCTION OF POSITION: The Senior Center Coordinator/Social Service Attendant (SCS) is an administrative position creating, developing, coordinating, and promoting programs to serve seniors. The SCS plans, facilitates, and oversees daily activities, day trips, and special occasions.Other responsibilities include managing the program budget, maintaining records, and preparing reports. Duties also include recruiting volunteers for the center. The SCS may also have the opportunity to represent the senior center in the community and plan fundraising events. The SCS is responsible for connecting with local agencies that serve seniors within our community to assess how we can best serve them. Other duties include but are not limited to assisting in the food pantry, summer camp, VBS, and other areas as needed.SCHEDULE:Monday - Friday with occasional evenings, weekends, and holidaysThis job has some flexibility 7 am - 3:30 pm or 7:30 am - 4 pm.EDUCATION & EXPERIENCE:High school graduate with a demonstrated ability to oversee and coordinate activities and programs serving the senior population.Related experience in the field of social services or senior services is preferred but not required.Ability to read and write clearly in English.Demonstrated ability to work effectively with clients from various backgrounds.QUALIFICATIONSApplicants must be at least 21 years of age or older and have a current WA Driver LicenseMust be able to clear the Motor Vehicle Records check.Applicants must comply with the child protection policies of The Salvation Army.An understanding and acceptance of The Salvation Army's mission, philosophy, program, and practices.Knowledge of Photography and Videography products, technology, and editing software.Knowledge of social media platforms including but not limited to Facebook, YouTube, Twitter, Instagram.Ability to plan, direct, and evaluate the work of volunteers.Ability to work independently or collaboratively with others.Ability to keep calm in demanding situations.Preferably will have First Aid & CPR certification, Food Handlers permit, and Bloodborne Pathogens training. This can be obtained within the first 90 days of employment.Ability to maintain current programs and develop new programs.Ability to work independently using sound judgment.Applicants must have experience working with volunteers and employees in either a team or supervisory role.Demonstrate leadership ability.Detail-oriented, Self-starter, and Team Player.Ability to schedule work and complete tasks with minimal supervision.Must be able to work with co-workers, assist where needed, and supervise staff.Must have good customer service skills, networking skills, and the ability to positively represent The Salvation ArmyAbility to communicate with clients in a positive and unbiased manner.Ability to "defuse" or negotiate situations involving frustration, antagonism, anxiety, and non-compliance.Ability to be culturally and socially sensitive to all people as there is frequent contact with people from diverse backgrounds.Ability to work in a fast-paced environment and maintain poise under pressure.Communicate effectively both written and orally; strong, accurate use of the English language.Any other job-related duties as assigned by the supervisor.SUMMARY OF DUTIES AND RESPONSIBILITIESADMINISTRATION:Keep attendance and program statistics. Prepare monthly reports.Receive and submit all program fees and donations daily to the officers or operations manager.Handle public relations and promotions for the Senior Center as directed by the Officers including:Writing and submitting news articles to area papers.Writing and submitting letters to special interest groups, schools, and churches.Creating brochures and information sheets for new programs.Changing out program information collateral and on video monitors as needed.Maintaining a monthly calendar.Set up goals for Senior Center programs and work towards maintaining high participation within the senior center.Keep all files and Senior Center records up to date.Keep current on new programs, techniques, and equipment.Handle all Senior Center correspondence.Communicate with service groups, other Salvation Army programs, community centers, churches, etc. on programs.Respond to suggestions, incidents, accidents, and complaints in a professional manner.Set up and/or schedule work with the Corps Officer and/or Program Manager in handling the transportation needs for the senior center programs and outings.Keep the Corps Officer and/or Program Manager informed of activities, equipment, and facility needs. Serve as a resource person for information on Social Services for Senior Citizens and be the contact person for other agencies providing direct services to The Salvation Army Senior Center. (i.e. RSVP, AARP, Visiting Nurses, Senior Services of Seattle/King County, South Seattle Community College, SPCA, and Metro Transportation, etc.)Effectively demonstrate abilities in program planning and management.Effectively demonstrate the ability to work with a wide age range of people.Maintain current Senior client's information in Wellsky.BUSINESS DETAILS:Be available as a "fill in" driver for the food bank, Senior Center, kettle routes, and other Salvation Army programs, as needed.Manage any other business items that may arise in connection with any Senior Center Programs.Work with Corps Officers and all programs regarding food needs.Pull items that are needed for bingo and for other programs as needed.Create partnerships, collaborate with other entities, and coordinate resources.Build partnerships with local businesses.Maintain and develop new partnerships for our in-kind donations.Submit required statistical and other requested reports accurately and timely.Network with other senior center agencies to enhance the senior center.Keep abreast of senior community services by visiting other senior agencies.PROGRAMS:Strive to develop high-quality programs to meet the seniors' needs of men and women within a two-mile radius of our center.Senior Programs:Set up schedule and registration procedures.Follow pre-determined lesson objectives, goals, and set format.Set up evaluations for instructors and programs.Develop themed days, special events speakers, and field trips for the seniors.Assist with corps and community center programs as needed, such as Day Camp, Food Bank, Homework Center, and other events.VOLUNTEERS:Recruit and train volunteers to assist in the administration of the senior center.Request assistance from fellow staff members when needed.Provide supervision for volunteers, assigning duties, scheduling, and providing discipline when necessary.OUTREACHNetwork and connect to outside agencies that offer or provide services to seniors.Visit seniors who cannot participate in activities in the senior center.SEASONAL:Assist with seasonal efforts, specifically the Christmas/Kettle efforts (i.e. driving, pickups/drop-offs, etc.).Coordinate a Kettle Kick Off for the senior center.Other duties as assigned by the Corps Officer.SOCIAL SERVICE ATTENDANT DUTIES:Assist the Social Service Coordinator daily in the following areas.Operate Hope Market for both the morning and afternoon clients.Open up Wellsky 10 minutes prior to Hope Market opening.Sign in clients using Wellsky.Assist in restocking food items.Monitor the clients who are in the pantry.Enter Wellsky applications into Wellsky.Pick up food donations if requested.Assist in maintaining and cleaning the Hope Market.Sort donations in the warehouse.SOFTWARE-RELATED SKILLS:Microsoft Office, including Word, Excel, Teams, and Outlook (email and calendar)Data Entry - able to learn skills required to enter clientsKnowledgeable of basic internet skillsPHYSICAL REQUIREMENTS: Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basisAbility to grasp, push, and pull objects such as files, and file cabinet drawers, and reach overheadAbility to use hand to finger, handle or feel objects, tools, or controls.Ability to operate the telephoneAbility to operate a desktop or laptop computerAbility to lift 20 lbs.Ability to access and produce information from a computerAbility to understand written informationAbility to operate a motor vehicleQualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result."The Salvation Army will comply with all governmental orders and any contractual obligations relative to COVID-19 safety measures, including mandatory vaccination of staff, if required. The Salvation Army will consider requests for exemptions from any such requirements on either religious or medical grounds."A generous benefits package is included with full-time positions: paid holidays, vacation time, sick time, and medical, vision, and dental insurance.Health Insurance: Low bi-weekly premiums for employee-only coverage, Kaiser HMO for those residing in a Kaiser service area, Anthem EPO/PPO is available for those residing outside a Kaiser service area. Voluntary +1 and +family coverage at additional cost. Delta Dental DHMO and DPPO dental insurance are offered. Life and Voluntary Options: An employer-paid life insurance policy covers employees. Voluntary supplemental life, short-term and long-term disability plans are available.Retirement Plans: Employer-funded Money Purchase Pension Plan (Defined Contribution Plan) 50% vested at five years eligible service time. Plus, an employee-funded voluntary 403(b) option.Parental Leave: The benefit is 40 hours of Paid Leave for qualifying events.Sick Leave: 12 days of Sick Leave annually accruing from day one, eligible for use after three months' service time. Paid Vacation:Two weeks annually, accruing from day one, for non-exempt positions.Four weeks annually, accruing from day one, for exempt positions.Accrued vacation is eligible for use after six months' service time.Paid Holidays: 13 designated holidays + 1 floating holiday per year Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

La Rabida Childrens Hospital

Service Coordinator-Social Worker

La Rabida Childrens Hospital is hiring a Service Coordinator-Social Worker for the outpatient unit in Chicago, IL.

At La Rabida Childrens Hospital, our mission is simple: were dedicated to maintaining and improving the quality of life for each of our patients with complex conditions, disabilities, and chronic illness. If you are looking for your next career opportunity to partner with a compassionate multidisciplinary collaborative team, we have the job for you!

Job Summary:

La Rabida is currently recruiting a Full-time Service Coordinator - Social Worker to join our Behavioral Health department in Chicago, IL. Our nurses are focused on providing exceptional patient care to children while helping families face unique challenges.

As a Service Coordinator, you will help answer families concerns about their infants and toddlers development by facilitating developmental evaluations. You will work with children until they reach three years old and then help the family transition to a preschool or special education program.

Essential Service Coordinator-Social Worker Functions:

1. Completing Intakes, Coordinating eligibility determination process
2. Assisting families in locating service providers
3. Facilitating development of individual family service plans (IFSP)
4. Maintaining early intervention records
5. Maintaining up to date accurate information on Cornerstone system
6. Maintaining on-going contact with families, Facilitating six-month IFSP reviews
7. Implementing transition plan
8. Completing the family fee schedule
9. Conducting developmental screenings and public awareness presentations

What we need from you:

1. Bachelors degree in Social Work, Psychology or related field required
2. Minimum of 1 3 years working either in Early Intervention or with families of children with special needs required
3. Must become credentialed as a Service Coordinator
4. Employee must maintain automobile insurance

What you will receive:

1. Competitive Salary
2. Medical, Dental, and Vision
3. Pet Insurance
4. Life & Disability Insurance
5. Retirement Savings Plans & Matching
6. Generous Paid Time Off & Holidays
7. Free Parking
8. Free breakfast and lunch on the last Friday of each month

Who we are:

La Rabida is a place unlike any other. We understand the needs of families with children dealing with the most serious or complicated of conditions. We give continuous, comprehensive care, education, and support, helping families face their unique obstacles head-on.

La Rabida Childrens Hospital is very proud to be an Equal Employment Opportunity Employer.

Conditions of Employment: Required to demonstrate full vaccination status for Coronavirus Disease 2019 (COVID-19) with a Food and Drug Administration (FDA) authorized or FDA-approved COVID-19 vaccine; OR Qualify for a reasonable accommodation for an exemption from vaccine requirements based on a medical disability or because of a sincerely held religious belief.

Establishes course of action by exploring options; setting goals with resident and their families. Assist residents in achieving the highest practicable level of self care, independence and well being. Provide medically related social services so that the highest practicable physical, mental and psychosocial wellbeing of each resident is attained or maintained. Evaluate social and family information, psychological and emotional needs to assist in assessing social services needs as well as develop care plans for social services issues. Provide emotional support and address emotional problems including assisting residents and family with difficulties in coping with physical disabilities, fears related to health conditions as well as grief related to loss of ability and/or death. Assist residents with health care decisions. Assist with personal shopping. Assist in inventory and tracking patient belongings. Coordinate response to reports of missing, lost or stolen belongings. Assist in obtaining resources from community and social services agencies as well as health and welfare agencies to meet the needs of the resident. Assist in securing appropriate prosthetics and assistive devices. Develop and maintain a strong working relationship with other departments in the facility, and outside community agencies, so that social services can be provided to meet the needs of the residents. Document regarding resident social service status. Assist in making outpatient appointments as ordered and schedule on site ancillary patient services to include optometry, podiatry, dentistry and psychiatric services. Assist in discharge planning with appropriate agencies, entities or individuals to include agency services, equipment and agency referrals. Coordinates with interdisciplinary team. Provide in service training to the staff as requested. Counselling residents and family members. Supervisory Requirements This job has no supervisory responsibilities. Qualification Education and/or Experience Bachelor's Degree in Social Work or in Human Services and 2 years of supervised social work experience in a health care setting working directly with individuals. MSW preferred Language Skills Ability to read technical procedures. Ability to read and comprehend policy and procedure manuals. Ability to effectively present information and respond to questions from managers and employees. Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Reasoning Ability Ability to solve practical problems. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Certificates, Licenses, Registrations Knowledge and experience with PCC preferred. Physical Demands The essential functions of this position require the following physical abilities: Standing and /or walking very frequently. Sitting occasionally. Reaching with hands and arms frequently, pushing/pulling very frequently. Talking and /or hearing very frequently. Tasting and /or smelling very frequently. Lifting up to 25 pounds frequently. Climbing, balancing, stooping, kneeling, or crouching occasionally. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate. Additional Information Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.