139,619 Service Team jobs in the United States
Customer Service Representative
Posted today
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Job Description
We are seeking a friendly, professional, and highly motivated Customer Service Representative to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving issues, and providing exceptional support through phone, email, chat, or in-person interactions.
Key Responsibilities:- Respond promptly and professionally to customer inquiries via phone, email, chat, or social media
- Resolve product or service problems by clarifying customer complaints, determining the cause, and finding the best solution
- Process orders, forms, applications, and requests accurately
- Follow up with customers to ensure resolution and satisfaction
- Maintain detailed records of customer interactions, transactions, comments, and complaints
- Collaborate with other departments to resolve complex issues
- Stay up to date on product knowledge, company policies, and procedures
- Provide feedback to management on recurring customer issues and trends
- High school diploma or equivalent (Bachelor’s degree preferred)
- Previous customer service experience is a plus
- Excellent communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Strong problem-solving and conflict-resolution abilities
- Proficient in Microsoft Office and CRM software (e.g., Salesforce, Zendesk)
- Positive attitude and a customer-first mindset
- Bilingual (a plus, depending on the customer base)
- Experience in retail, call centers, or e-commerce support
- Familiarity with ticketing systems and helpdesk tools
Full-time / Part-time / Remote / On-site (as applicable)
Company Details
Customer Service Representative
Posted today
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Job Description
We are seeking a Customer Service Representative to join our team at Climate Control Systems of Greenwood INC. The ideal candidate will be responsible for providing exceptional customer service and support to our clients. This role requires excellent communication skills, problem-solving abilities, and a strong customer-focused mindset.
Responsibilities:- Handle customer inquiries and provide accurate information about products and services
- Resolve customer complaints and issues in a timely and professional manner
- Process orders, returns, and exchanges efficiently
- Maintain customer records and update information as needed
- Collaborate with other departments to ensure customer satisfaction
- High school diploma or equivalent
- Previous customer service experience preferred
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work in a fast-paced environment
- Excellent verbal and written communication skills
- Strong attention to detail
- Ability to multitask and prioritize tasks effectively
- Proficiency in Microsoft Office Suite
- Experience with CRM software is a plus
If you are a customer-focused individual with a passion for providing top-notch service, we encourage you to apply for the Customer Service Representative position at Climate Control Systems of Greenwood INC.
Company Details
Customer Service Representative
Posted 1 day ago
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Job Description
- You are excited to learn new things, have strong computer skills, and are self-motivated to always improve while coming to work every day on-time
- You have patience, and the ability to listen and recognize the needs of our client members
- You have strong written commination skills, both written and verbal, and are dedicated to well written client notes and instant message communications without the use of slang or emoji’s
- You overcome objections with knowledge, patience, and understanding, and enjoy meeting new people by phone, email, and instant message
- You’re comfortable in a remote working environment where the majority of your interactions with peers, supervisors, and managers is virtual
- Customer service, Call center, Customer support, data entry, benefits verification, microsoft office, customer service call center, pension, inbound call, outbound calls
- Excellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills in a grammatically correct way
- Ability to quickly assess member concerns and formulate a response/resolution using analytical and problem solving skills
- Ability to work in a structured environment – adhere to posted work schedule and breaks/lunches, following protocols
- High level attention to detail, multi-tasking, and ability to organize work
- Experience using Microsoft Office with a strong ability to juggle multiple open computer windows to answer questions while on the phone/instant messaging
- Ability to work autonomously in a self-paced, self-motivated team environment
- Must be comfortable working in a virtual environment to include on-line training and interaction with Managers/Supervisors via chat
- Ability to understand and follow oral and written instructions
- Ability to type 30 words a minute
- Experience working in a customer service related field
- High School degree required
- Associate or Bachelor’s degree nice to have
- Working knowledge of health and welfare and/or defined benefit pension plans
- Experience working in a call center environment
- Ability to read, write and speak Spanish (for bilingual positions)
- After 30 days on assignment > pay rate increases
- During our busy season you will be expected to work a 40 hour week and overtime when requested
- Pay and Benefits
- subject to specific elections, plan, or program terms
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Company Details
Customer service Representative
Posted 1 day ago
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Job Description
Position Overview
We are seeking a highly motivated Remote Customer Service Representative to join our global support team. This role is essential in ensuring seamless communication with our clients, vendors, project partners, and internal teams. The ideal candidate will provide professional, timely, and effective customer support while representing the values and standards of TECHINT Engineering & Construction.
Key Responsibilities
- Serve as the first point of contact for customer inquiries via phone, email, and virtual platforms.
- Provide information regarding company services, project updates, and general support inquiries.
- Assist clients and vendors in navigating company processes, documentation, and service requests.
- Coordinate with project managers, engineers, and administrative teams to resolve customer concerns efficiently.
- Track, log, and follow up on customer requests in line with company service standards.
- Escalate complex issues to appropriate departments while maintaining ownership of resolution.
- Maintain strong knowledge of TECHINT’s ongoing projects, services, and global operations.
- Ensure compliance with company policies, procedures, and safety standards in all communications.
- Identify opportunities to improve customer experience and contribute feedback to management.
Qualifications
- High school diploma or equivalent required; Bachelor’s degree preferred.
- 2+ years of customer service experience, preferably in engineering, construction, or industrial sectors.
- Strong verbal and written communication skills in English (additional languages such as Spanish, Portuguese, or Italian are a plus).
- Ability to multitask, prioritize, and work independently in a fast-paced remote environment.
- Proficiency with Microsoft Office Suite, CRM systems, and remote communication tools (e.g., Teams, Zoom).
- Excellent problem-solving and organizational skills.
- A professional, client-focused attitude with the ability to handle sensitive information discreetly.
What We Offer
- Competitive compensation and benefits package.
- Remote work flexibility with opportunities for professional growth.
- Training and development programs to enhance skills and career advancement.
- The opportunity to be part of a global leader in engineering and construction projects.
TECHINT Engineering & Construction is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Company Details
Customer Service Representative
Posted 2 days ago
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Job Description
We are seeking dedicated and empathetic Remote Customer Service Representatives to join our growing support team. In this role, you will be the first point of contact for members, assisting them with questions, troubleshooting issues, and guiding them through Personify Health’s digital health platform. You’ll provide exceptional service that reflects our mission to humanize healthcare and create positive member experiences.
Key Responsibilities- Respond to member inquiries via phone, live chat, and email in a timely and professional manner.
- Assist users with account access, navigation, and understanding available health and wellness programs.
- Provide clear and empathetic communication, ensuring every interaction is positive and solution-focused.
- Troubleshoot technical issues or escalate to specialized teams when necessary.
- Accurately document all member interactions in company systems.
- Meet or exceed performance metrics, including response time, call/chat quality, and customer satisfaction.
- High school diploma or GED required; some college or healthcare-related coursework is a plus.
- 1+ year of experience in customer service, call center, or healthcare support preferred.
- Strong communication skills (both verbal and written).
- Tech-savvy and comfortable navigating multiple systems simultaneously.
- Reliable high-speed internet and a quiet, distraction-free home workspace.
- Ability to work assigned shifts consistently; both full-time and part-time roles available.
- Remote-first culture – Work from the comfort of your home.
- Mission-driven work – Help people improve their health and well-being.
- Growth opportunities – Build your career within a fast-growing digital health company.
- Inclusive culture – Join a diverse, supportive, and people-first organization.
Company Details
Customer Service Representative
Posted 2 days ago
Job Viewed
Job Description
We are seeking dedicated and empathetic Remote Customer Service Representatives to join our growing support team. In this role, you will be the first point of contact for members, assisting them with questions, troubleshooting issues, and guiding them through Personify Health’s digital health platform. You’ll provide exceptional service that reflects our mission to humanize healthcare and create positive member experiences.
Key Responsibilities- Respond to member inquiries via phone, live chat, and email in a timely and professional manner.
- Assist users with account access, navigation, and understanding available health and wellness programs.
- Provide clear and empathetic communication, ensuring every interaction is positive and solution-focused.
- Troubleshoot technical issues or escalate to specialized teams when necessary.
- Accurately document all member interactions in company systems.
- Meet or exceed performance metrics, including response time, call/chat quality, and customer satisfaction.
- High school diploma or GED required; some college or healthcare-related coursework is a plus.
- 1+ year of experience in customer service, call center, or healthcare support preferred.
- Strong communication skills (both verbal and written).
- Tech-savvy and comfortable navigating multiple systems simultaneously.
- Reliable high-speed internet and a quiet, distraction-free home workspace.
- Ability to work assigned shifts consistently; both full-time and part-time roles available.
- Remote-first culture – Work from the comfort of your home.
- Mission-driven work – Help people improve their health and well-being.
- Growth opportunities – Build your career within a fast-growing digital health company.
- Inclusive culture – Join a diverse, supportive, and people-first organization.
Company Details
Customer Service Representative
Posted 3 days ago
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Job Description
Description
Eye Homes, Inc is excited to announce an opening for a Customer Service Representative to join our dedicated team. In this role, you will be the first point of contact for our clients, providing exceptional service and support throughout their real estate journey. Your primary responsibilities will include answering inquiries, resolving issues, and ensuring client satisfaction. You will play a vital role in fostering client relationships, assisting with property listings, and guiding customers through the buying and selling process. We are looking for a friendly and enthusiastic individual who excels at communication and has a genuine passion for helping others. If you thrive in a fast-paced environment and enjoy problem-solving, this is the perfect opportunity for you to grow your career with Eye Homes, Inc and contribute to our commitment to outstanding client service.
- Respond to client inquiries via phone, email, and in-person, providing accurate information and assistance.
- Resolve client issues effectively and efficiently, escalating as necessary.
- Maintain a thorough understanding of property listings and market trends to provide informed support.
- Assist clients with paperwork related to buying, selling, or renting properties.
- Track client interactions and maintain detailed records in the company database.
- Collaborate with various departments to ensure a seamless customer experience.
- Participate in training sessions to enhance product knowledge and service skills.
Requirements
- High school diploma or equivalent; additional education in Business or Customer Service is a plus.
- Proven experience in a customer service role, preferably in the real estate or related industry.
- Strong interpersonal and communication skills, both written and verbal.
- Ability to multitask and handle high-stress situations with a positive attitude.
- Proficient in using computers and customer relationship management (CRM) software.
- Detail-oriented with strong organizational skills.
- Ability to work flexible hours, including evenings and weekends as needed.
Company Details
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Customer Service Representative
Posted 3 days ago
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Job Description
Job Overview: Customer Service And Helpdesk Representatives are vital to the success of any service-oriented business.
They are responsible for addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction. T
his role involves handling incoming calls and messages, providing information about products and services, troubleshooting problems, and maintaining a positive and professional demeanor at all times.
Key Responsibilities:- Respond to customer inquiries via phone, email, chat, or in person.
- Provide accurate information about products and services to customers.
- Resolve customer complaints and issues promptly and professionally.
- Log all customer interactions in the company’s CRM system.
- Follow up with customers to ensure resolution satisfaction.
- Collaborate with other departments to address customer needs.
- Provide feedback on the efficiency of the customer service process.
- Ensure compliance with company policies and procedures.
- High school diploma or equivalent; higher education or certifications in customer service are a plus.
- [Insert years] of experience in customer service or helpdesk roles.
- Strong communication skills, both verbal and written.
- Proficiency in CRM software and MS Office or similar applications.
- Excellent problem-solving and conflict-resolution skills.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Empathetic and patient with a customer-focused attitude.
Work Environment: This role typically involves working in an office setting, though remote work options may be available. It requires sitting for extended periods and using a computer and phone system.
Physical Requirements: General office physical requirements, including the ability to operate computer and phone systems.
Company Details
Customer Service Representative
Posted today
Job Viewed
Job Description
We are seeking a dedicated and personable Customer Service Representative to join our team. In this role, you’ll be the first point of contact for our customers, helping to resolve inquiries, process orders, and deliver outstanding service through phone, email, or chat.
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Key Responsibilities:
• Respond to customer inquiries promptly and professionally
• Assist with product information, billing questions, and order tracking
• Resolve complaints and ensure customer satisfaction
• Maintain accurate records of customer interactions
• Collaborate with internal teams to escalate and solve complex issues
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Key Requirements:
• Excellent verbal and written communication skills
• Strong problem-solving and interpersonal abilities
• Experience with customer service software (e.g., Zendesk, Salesforce)
• High school diploma or equivalent; associate’s or bachelor’s degree is a plus
• Ability to multitask and remain calm under pressure
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Benefits:
• Competitive hourly pay or salary
• Health, dental, and vision insurance
• Paid time off (PTO) and holidays
• 401(k) retirement plan with company match
• Work-from-home flexibility (if remote)
• Paid training and development opportunities
• Employee wellness programs and discounts
Company Details
Customer Service Representative
Posted 3 days ago
Job Viewed
Job Description
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our clients, providing exceptional support and ensuring a positive customer experience. The ideal candidate will possess strong communication skills, a customer-centric attitude, and the ability to handle inquiries efficiently. Multilingual candidates are highly encouraged to apply as we serve a diverse clientele.
Responsibilities
- Provide outstanding customer service through various channels including phone, email, and chat.
- Assist customers with inquiries regarding products and services, ensuring their needs are met promptly.
- Handle outbound calling to follow up on customer issues or promote new services.
- Maintain accurate records of customer interactions and transactions using Microsoft Office and other data entry tools.
- Collaborate with team members to resolve complex issues and improve overall client satisfaction.
- Utilize analysis skills to identify trends in customer feedback and suggest improvements.
- Ensure adherence to company policies regarding cash handling and data security.
Skills:
- Previous experience in a call center environment or customer support role is preferred.
- Strong computer skills with proficiency in Microsoft Office applications.
- Excellent phone etiquette and communication skills in English; bilingual or multilingual abilities are a plus.
- Familiarity with sales techniques and client services is advantageous.
- Ability to perform data entry tasks accurately and efficiently.
- Demonstrated typing skills with attention to detail. Join us in delivering exceptional service that makes a difference! We look forward to welcoming a new member to our team who is eager to contribute positively to our customer relationships.
Benefit:
- Working conditions are normal for an office environment
- The salary range for this position is $26-$29 per hour and commensurate with qualifications and experience
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance