120,353 Service Team jobs in the United States
Customer Service Support Representative
08869 Raritan, New Jersey
Labcorp
Posted today
Job Viewed
Job Description
**This is an onsite position located in Raritan, NJ.**
Labcorp is seeking a Customer Service Support Representative to join our team at Raritan, NJ. This position will work with physician offices, hospital laboratories, patients and internal customers to ensure that all client needs are addressed accurately and efficiently. The Customer Service Support Representative will provide product education and handle a wide variety of questions while ensuring a world-class customer experience. The ideal candidate will be passionate about Customer Service and motivated to work with a customer centric team in an innovative company.
**Pay Range: $18.25-$22/hr.**
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
**Work Schedule:** Monday-Friday, 3:00pm -11:30pm with Saturdays as needed
**Benefits:** Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here ( **.**
**Job Responsibilities**
+ Act a liaison between Labcorp, the customer base and patients
+ Resolve routine customer requests with products or services via inbound, outbound calls, or the Internet
+ Speak with customers in a courteous, friendly, and professional manner using protocol procedures
+ Inquire, clarify, and confirm customer requirements and understanding of the solution
+ Provide additional customer education and information as needed
+ Qualify and establish inbound new customers requesting Labcorp's products and services
+ Work in multiple databases to research complex issues and questions
+ Notify clients of test results in a timely and accurate manner
+ Review test forms for accuracy and report any discrepancies
+ Participate in activities designed to improve customer satisfaction and business performance
+ Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance
**Requirements**
+ High School Diploma or GED equivalent required
+ Associate's degree or higher is preferred
+ Previous experience in a customer service role
+ Experience working in a contact center/call center environment is preferred
+ Prior healthcare industry, such as a physician's office or a hospital highly is a plus
+ Knowledge of Microsoft Office suite is required
+ Experience with Salesforce.com and/or Laboratory Information Systems is preferred
+ Strong verbal and written communication skills and excellent ability to listen and respond
+ Must be courteous with strong customer service orientation
+ Excellent multitasking abilities required
+ Strong flexibility and the ability to manage and adapt to changing priorities quickly
+ Bilingual in English and Spanish highly desirable
**_If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!_**
**Labcorp is proud to be an Equal Opportunity Employer:**
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
**We encourage all to apply**
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site ( or contact us at Labcorp Accessibility. ( ) For more information about how we collect and store your personal data, please see our Privacy Statement ( .
Labcorp is seeking a Customer Service Support Representative to join our team at Raritan, NJ. This position will work with physician offices, hospital laboratories, patients and internal customers to ensure that all client needs are addressed accurately and efficiently. The Customer Service Support Representative will provide product education and handle a wide variety of questions while ensuring a world-class customer experience. The ideal candidate will be passionate about Customer Service and motivated to work with a customer centric team in an innovative company.
**Pay Range: $18.25-$22/hr.**
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
**Work Schedule:** Monday-Friday, 3:00pm -11:30pm with Saturdays as needed
**Benefits:** Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here ( **.**
**Job Responsibilities**
+ Act a liaison between Labcorp, the customer base and patients
+ Resolve routine customer requests with products or services via inbound, outbound calls, or the Internet
+ Speak with customers in a courteous, friendly, and professional manner using protocol procedures
+ Inquire, clarify, and confirm customer requirements and understanding of the solution
+ Provide additional customer education and information as needed
+ Qualify and establish inbound new customers requesting Labcorp's products and services
+ Work in multiple databases to research complex issues and questions
+ Notify clients of test results in a timely and accurate manner
+ Review test forms for accuracy and report any discrepancies
+ Participate in activities designed to improve customer satisfaction and business performance
+ Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance
**Requirements**
+ High School Diploma or GED equivalent required
+ Associate's degree or higher is preferred
+ Previous experience in a customer service role
+ Experience working in a contact center/call center environment is preferred
+ Prior healthcare industry, such as a physician's office or a hospital highly is a plus
+ Knowledge of Microsoft Office suite is required
+ Experience with Salesforce.com and/or Laboratory Information Systems is preferred
+ Strong verbal and written communication skills and excellent ability to listen and respond
+ Must be courteous with strong customer service orientation
+ Excellent multitasking abilities required
+ Strong flexibility and the ability to manage and adapt to changing priorities quickly
+ Bilingual in English and Spanish highly desirable
**_If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!_**
**Labcorp is proud to be an Equal Opportunity Employer:**
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
**We encourage all to apply**
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site ( or contact us at Labcorp Accessibility. ( ) For more information about how we collect and store your personal data, please see our Privacy Statement ( .
View Now
0
Customer Service Support Representative
08869 Raritan, New Jersey
Labcorp
Posted 2 days ago
Job Viewed
Job Description
Labcorp is seeking a Customer Service Support Representative to join our team at Raritan, NJ. This position will work with physician offices, hospital laboratories, patients and internal customers to ensure that all client needs are addressed accurately and efficiently. The Customer Service Support Representative will provide product education and handle a wide variety of questions while ensuring a world-class customer experience. The ideal candidate will be passionate about Customer Service and motivated to work with a customer centric team in an innovative company.
**Pay Range: $17-$20/hr.**
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
**Work Schedule:** Monday-Friday, 8:00am to 4:30pm
**Benefits:** Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here ( **.**
**Job Responsibilities**
+ Act a liaison between Labcorp, the customer base and patients
+ Resolve routine customer requests with products or services via inbound, outbound calls, or the Internet
+ Speak with customers in a courteous, friendly, and professional manner using protocol procedures
+ Inquire, clarify, and confirm customer requirements and understanding of the solution
+ Provide additional customer education and information as needed
+ Qualify and establish inbound new customers requesting Labcorp's products and services
+ Work in multiple databases to research complex issues and questions
+ Notify clients of test results in a timely and accurate manner
+ Review test forms for accuracy and report any discrepancies
+ Participate in activities designed to improve customer satisfaction and business performance
+ Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance
**Requirements**
+ High School Diploma or GED equivalent required
+ Associate's degree or higher is preferred
+ Previous experience in a customer service role
+ Experience working in a contact center/call center environment is preferred
+ Prior healthcare industry, such as a physician's office or a hospital highly is a plus
+ Knowledge of Microsoft Office suite is required
+ Experience with Salesforce.com and/or Laboratory Information Systems is preferred
+ Strong verbal and written communication skills and excellent ability to listen and respond
+ Must be courteous with strong customer service orientation
+ Excellent multitasking abilities required
+ Strong flexibility and the ability to manage and adapt to changing priorities quickly
+ Bilingual in English and Spanish highly desirable
**_If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!_**
**Labcorp is proud to be an Equal Opportunity Employer:**
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
**We encourage all to apply**
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site ( or contact us at Labcorp Accessibility. ( ) For more information about how we collect and store your personal data, please see our Privacy Statement ( .
**Pay Range: $17-$20/hr.**
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
**Work Schedule:** Monday-Friday, 8:00am to 4:30pm
**Benefits:** Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here ( **.**
**Job Responsibilities**
+ Act a liaison between Labcorp, the customer base and patients
+ Resolve routine customer requests with products or services via inbound, outbound calls, or the Internet
+ Speak with customers in a courteous, friendly, and professional manner using protocol procedures
+ Inquire, clarify, and confirm customer requirements and understanding of the solution
+ Provide additional customer education and information as needed
+ Qualify and establish inbound new customers requesting Labcorp's products and services
+ Work in multiple databases to research complex issues and questions
+ Notify clients of test results in a timely and accurate manner
+ Review test forms for accuracy and report any discrepancies
+ Participate in activities designed to improve customer satisfaction and business performance
+ Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance
**Requirements**
+ High School Diploma or GED equivalent required
+ Associate's degree or higher is preferred
+ Previous experience in a customer service role
+ Experience working in a contact center/call center environment is preferred
+ Prior healthcare industry, such as a physician's office or a hospital highly is a plus
+ Knowledge of Microsoft Office suite is required
+ Experience with Salesforce.com and/or Laboratory Information Systems is preferred
+ Strong verbal and written communication skills and excellent ability to listen and respond
+ Must be courteous with strong customer service orientation
+ Excellent multitasking abilities required
+ Strong flexibility and the ability to manage and adapt to changing priorities quickly
+ Bilingual in English and Spanish highly desirable
**_If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!_**
**Labcorp is proud to be an Equal Opportunity Employer:**
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
**We encourage all to apply**
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site ( or contact us at Labcorp Accessibility. ( ) For more information about how we collect and store your personal data, please see our Privacy Statement ( .
View Now
1
Customer Service Representative - Inside Sales Customer Support
54913 Appleton, Wisconsin
ITW
Posted 1 day ago
Job Viewed
Job Description
**Job Description:**
Miller Electric is about building things that matter. As part of the Inside Sales Solutions team, you become an important part of how people build, repair and create to make this a better, brighter world. This role will provide a challenging and rewarding work environment where you will create a positive experience for our customers through problem solving and fulfilling their needs. This position will be a part of our machine sales team and will also support the inside sales support initiative.
If you have a positive and enthusiastic attitude, as well as a passion for delivering a best-in-class customer experience, then this might be the job for you!
**_The location for this position is Appleton, WI._**
**How you will Make an Impact:**
**Facilitate the needs of our distributors, field sales team, warehouses, and divisions including but not limited to order entry, expediting, quotes, and returns**
**Recommend the proper welding process and products over the phone or through email with distributors and end user customers. Should possess or be willing and able to learn welding processes, welding equipment or having an electro mechanical background**
**Inside sales support, which includes processing sales-related requests from the ITW Sales team and working with distributors on quoting, building packages, pricing, and lead times**
**Manage 20+ inbound calls per day assisting distributors and the Miller sales team with product and/or account assistance**
**Responsible for data entry, including but not limited to, order entry and account management**
**Review and respond to time sensitive emails**
**Timely back-order review with communication regarding updates to distributors and the sales team**
**Work well within the customer support team to identify improvement, projects, scheduling rotation, vacations, and share information learned from internal divisions and customers**
**Will be expected to perform additional duties as needed**
**Minimum Qualifications:**
**Demonstrate a desire to continue to grow professionally through experiences, exposure, and focused training and/or schooling**
**Must have a positive and enthusiastic attitude, while being self-motivated, with a desire to help the customer**
**CRM knowledge is preferred. Demonstrated ability to learn new software systems**
**Proficiency with the Microsoft Office and Email systems such as Outlook, with a high level of comfort in moving between multiple information systems**
**Ability to make sound customer-oriented decisions in a fast-paced environment with the ability to multi-task**
**Excellent verbal and written communication skills, with the ability to compose professional emails**
**Ability to build and maintain strong relationships with internal and external customers**
**Preferred Qualifications:**
**Minimum of two years working in an inside sales or account management environment**
**Product knowledge and basic understanding of welding features**
**Company Description**
Comprised of a market-leading portfolio of best-in-class brands, the businesses of ITW Welding work together to provide premium performance delivered through a breadth of solutions encompassing welding, cutting, consumables, and accessories. ITW Welding North America represents Miller Electric Welding Equipment, Safety & Accessories, Hobart Filler Metals, and Bernard / Tregaskiss MIG Guns.
Miller Electric Mfg. LLC, is headquartered in Appleton, Wisconsin, and wholly owned by Illinois Tool Works (NYSE: ITW). The company maintains its industry leadership by setting the standard for reliability, quality and responsiveness. Our tagline, "The Power of Blue®," is inspired by the blue color of Miller equipment.
The company began with an innovation that responded to customer needs, growing from a one-man operation in 1929, to the world's largest manufacturer of arc welding products. Miller keeps the tradition alive by focusing on its top priority: people.
**Additional Information**
ITW Welding is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status, age, or any other characteristic protected by law.
**Why ITW Welding?**
Here's what we offer to help you build the future you want:
**Generous Retirement Benefits -** **401(k) match PLUS an additional retirement contribution to help you plan for the future.**
**Paid Time Off -** **11 paid holidays, 5 sick days, and vacation time to take time for what matters.**
**Company-Paid Insurance -** **Life, AD&D, Short-Term & Long-Term Disability insurance to give you peace of mind.**
**Family-Friendly Benefits -** **4 weeks of paid parental leave and adoption reimbursement to support your family journey.**
**Education Assistance -** **tuition reimbursement because we believe in investing in your personal and professional development.**
At ITW Welding, we're not just a place to work - we're a community that empowers you to grow and make a real impact. Join us and build a career that makes a difference!
_ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential._
_As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship._
_All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws._
Miller Electric is about building things that matter. As part of the Inside Sales Solutions team, you become an important part of how people build, repair and create to make this a better, brighter world. This role will provide a challenging and rewarding work environment where you will create a positive experience for our customers through problem solving and fulfilling their needs. This position will be a part of our machine sales team and will also support the inside sales support initiative.
If you have a positive and enthusiastic attitude, as well as a passion for delivering a best-in-class customer experience, then this might be the job for you!
**_The location for this position is Appleton, WI._**
**How you will Make an Impact:**
**Facilitate the needs of our distributors, field sales team, warehouses, and divisions including but not limited to order entry, expediting, quotes, and returns**
**Recommend the proper welding process and products over the phone or through email with distributors and end user customers. Should possess or be willing and able to learn welding processes, welding equipment or having an electro mechanical background**
**Inside sales support, which includes processing sales-related requests from the ITW Sales team and working with distributors on quoting, building packages, pricing, and lead times**
**Manage 20+ inbound calls per day assisting distributors and the Miller sales team with product and/or account assistance**
**Responsible for data entry, including but not limited to, order entry and account management**
**Review and respond to time sensitive emails**
**Timely back-order review with communication regarding updates to distributors and the sales team**
**Work well within the customer support team to identify improvement, projects, scheduling rotation, vacations, and share information learned from internal divisions and customers**
**Will be expected to perform additional duties as needed**
**Minimum Qualifications:**
**Demonstrate a desire to continue to grow professionally through experiences, exposure, and focused training and/or schooling**
**Must have a positive and enthusiastic attitude, while being self-motivated, with a desire to help the customer**
**CRM knowledge is preferred. Demonstrated ability to learn new software systems**
**Proficiency with the Microsoft Office and Email systems such as Outlook, with a high level of comfort in moving between multiple information systems**
**Ability to make sound customer-oriented decisions in a fast-paced environment with the ability to multi-task**
**Excellent verbal and written communication skills, with the ability to compose professional emails**
**Ability to build and maintain strong relationships with internal and external customers**
**Preferred Qualifications:**
**Minimum of two years working in an inside sales or account management environment**
**Product knowledge and basic understanding of welding features**
**Company Description**
Comprised of a market-leading portfolio of best-in-class brands, the businesses of ITW Welding work together to provide premium performance delivered through a breadth of solutions encompassing welding, cutting, consumables, and accessories. ITW Welding North America represents Miller Electric Welding Equipment, Safety & Accessories, Hobart Filler Metals, and Bernard / Tregaskiss MIG Guns.
Miller Electric Mfg. LLC, is headquartered in Appleton, Wisconsin, and wholly owned by Illinois Tool Works (NYSE: ITW). The company maintains its industry leadership by setting the standard for reliability, quality and responsiveness. Our tagline, "The Power of Blue®," is inspired by the blue color of Miller equipment.
The company began with an innovation that responded to customer needs, growing from a one-man operation in 1929, to the world's largest manufacturer of arc welding products. Miller keeps the tradition alive by focusing on its top priority: people.
**Additional Information**
ITW Welding is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status, age, or any other characteristic protected by law.
**Why ITW Welding?**
Here's what we offer to help you build the future you want:
**Generous Retirement Benefits -** **401(k) match PLUS an additional retirement contribution to help you plan for the future.**
**Paid Time Off -** **11 paid holidays, 5 sick days, and vacation time to take time for what matters.**
**Company-Paid Insurance -** **Life, AD&D, Short-Term & Long-Term Disability insurance to give you peace of mind.**
**Family-Friendly Benefits -** **4 weeks of paid parental leave and adoption reimbursement to support your family journey.**
**Education Assistance -** **tuition reimbursement because we believe in investing in your personal and professional development.**
At ITW Welding, we're not just a place to work - we're a community that empowers you to grow and make a real impact. Join us and build a career that makes a difference!
_ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential._
_As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship._
_All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws._
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2
Customer Service And Support
Remote
$40 - $50 per hour
Torresvegacounseling
Posted 8 days ago
Job Viewed
Job Description
The Customer Service and Support Representative is responsible for assisting customers by answering inquiries, resolving issues, and providing product or service support. This role ensures a positive customer experience through timely, professional, and effective communication.
Key Responsibilities:- Handle customer inquiries via phone, email, chat, or in person.
- Provide product and service information, troubleshooting, and technical support where needed.
- Resolve customer complaints, process orders, returns, and service requests.
- Escalate complex issues to higher-level support or relevant departments.
- Maintain accurate customer records and update CRM systems.
- Follow up with customers to confirm satisfaction and resolution.
- Work closely with other teams to improve customer experience and support processes.
- Meet performance goals including response time, resolution rate, and satisfaction scores.
- High school diploma or equivalent; additional education preferred.
- Experience in customer service, call center, or support role is an advantage.
- Excellent communication and interpersonal skills.
- Strong problem-solving and active listening abilities.
- Ability to multitask and remain calm under pressure.
- Proficiency with computers, CRM tools, and support systems.
- Positive, customer-focused attitude with empathy and patience.
- Office, call center, or remote environment depending on company structure.
- May involve shift work, evenings, weekends, or holidays.
Company Details
Torres-Vega Counseling is a private psychotherapy practice passionate about helping individuals in their processing and healing journey. We strive to empower people to live a life filled with more self-awareness, gain access to therapeutic tools and interventions, and obtain a sense of hope gained through therapeutic support. We are a multicultural practice offering services in various languages including Spanish and German. Torres-Vega Counseling was established with the intention of helping bridge gaps in servicing different cultural groups who may not have the same resources and access to therapeutic services. We also provide services to individuals with limited financial resources, and offer different forms of therapeutic styles to meet the different needs of an individual. Torres-Vega Counseling strives to support individuals in their journey of life, and believes that through a strong trusting relationship we can work together to achieve a stronger sense of inner peace.
Apply Now
3
Customer Service And Support
Remote
Enveil
Posted 11 days ago
Job Viewed
Job Description
Enveil is a pioneering Privacy Enhancing Technology company developing innovative software solutions like ZeroReveal® to protect Data in Use and enable secure, compliant data usage and collaboration. The company revolutionizes how organizations leverage sensitive data across boundaries without compromising privacy or security.
In addition to technical roles focused on software development, cryptography, and data security, Enveil also offers customer support roles to ensure excellent service and success for their customers.
Customer Service Support Role Responsibilities:
- Act as a primary point of contact for customers requiring assistance with Enveil's software products and solutions
- Provide timely troubleshooting, issue resolution, and guidance on product usage to maximize customer satisfaction
- Collaborate with engineering and product teams to escalate and resolve technical challenges
- Support onboarding and training efforts to empower customers in effectively using privacy-enhancing technologies
- Maintain clear documentation of customer interactions, issues, and solutions
- Foster strong customer relationships, gathering feedback to contribute to continuous improvement
This role is ideal for candidates passionate about technology and customer success, combining technical aptitude with excellent communication skills to help customers unlock the full potential of secure, privacy-first data usage while maintaining compliance and operational efficiency.
Together, Enveil's technical experts and customer support team drive innovation and deliver secure data-driven outcomes for industries such as financial services, healthcare, government, and intelligence.
Company Details
We’re a fast-growing technology company building innovative solutions that shape the future. We’re looking for passionate, driven professionals ready to take on big challenges and create real impact. The Role: As part of our team, you’ll design, build, and deliver cutting-edge technology solutions while collaborating with some of the best minds in the industry. ✅ What We’re Looking For: We need top talent with strong qualifications—technical expertise, problem-solving skills, creativity, and a passion for innovation. If you bring experience in software development, systems design, data, or emerging tech, we want you. ✨ Why Join Us? Work on impactful projects with real-world reach Collaborate in a dynamic, growth-focused environment Competitive pay, benefits, and opportunities to grow
Apply Now
4
Customer Service And Support
Remote
$30 - $50 per hour
TECHNO IMPACT
Posted 12 days ago
Job Viewed
Job Description
Job Summary:
We are seeking a friendly, detail-oriented, and solution-driven Customer Service and Support Representative to join our team. In this role, you will be the first point of contact for customers, responsible for resolving inquiries, providing product or service information, and ensuring customer satisfaction.
Key Responsibilities:- Respond promptly to customer inquiries via phone, email, chat, or social media.
- Handle customer complaints with professionalism and empathy, aiming for a first-contact resolution.
- Provide accurate, valid, and complete information using the right tools and resources.
- Process orders, forms, applications, and requests.
- Follow up on customer interactions to ensure issue resolution and satisfaction.
- Collaborate with other departments (e.g., Sales, Technical Support, Logistics) to resolve complex issues.
- Maintain detailed records of customer interactions in CRM systems.
- Identify and escalate priority issues to the appropriate internal teams.
- Stay up-to-date with product knowledge, company policies, and procedures.
- Proven customer support experience or experience as a client service representative.
- Strong phone contact handling skills and active listening.
- Excellent communication and interpersonal skills.
- Customer orientation and ability to adapt/respond to different types of characters.
- Ability to multi-task, prioritize, and manage time effectively.
- Familiarity with CRM systems (e.g., Salesforce, Zendesk, Freshdesk) is a plus.
- High school diploma required; bachelor’s degree preferred.
Company Details
Techno Impact is a privately held company founded in 2015 provides software, engineering, medical, sports, banking, and finance services and solutions to mid-sized enterprises globally. Our core services are software and mobile app development. We develop the latest technology with top-notch multiple industries which covers Australia , U.S , and India . Techno Impact provides full-cycle execution of enterprise application for specific business requirements and guarantees their seamless integration with your system.
Apply Now
5
Customer Service And Support
Remote
$28 - $33 per hour
Ecotoh
Posted 13 days ago
Job Viewed
Job Description
We’re looking for a highly skilled customer service representative to join our team and handle inbound and outbound phone calls, email requests, and face-to-face interactions using a friendly, helpful approach. The ideal candidate is a quick learner who can think on their feet and resolve any issues with a customer-first business mentality. This person should also have the communication and interpersonal skills needed to provide support, answer questions, and resolve issues in an efficient manner.
Responsibilities
- Build expert, dynamic knowledge of the company’s products and services
- Conduct research with available resources to satisfy customer inquiries
- Engage with customers in an inviting, friendly, and professional manner to deliver exceptional experiences and nurture lasting relationships
- Respond quickly, professionally, and accurately to customer inquiries regarding quotes, orders, status, complaints, returns, and warranties
- Meet personal/team qualitative and quantitative targets by explaining the benefits of additional products and services to customers and seizing opportunities to sell
- Maintain daily recordings and documentation of issues and resolutions in a database for sales and executive management teams to review
Required skills and qualifications
- High school diploma or equivalent
- Successful experience in a corporate environment
- Strong communication skills, including active listening and clear articulation
- Ability to solve problems, alleviate conflicts, and escalate tactfully
- Ability to multitask, manage time, and prioritize
- Ability to work individually and as a team member
Company Details
Online public school in Ohio provides students a safe place to thrive and grow—excited to start each day with support from dedicated teachers. We strive to deliver a well-rounded learning experience, helping students develop academically as well as socially and emotionally. Our goal is to work with Ohio families to create successful, engaged, and happy students who graduate from online school and find a fulfilling career or college path as their next step.
Apply Now
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6
Customer Service And Support
$25 - $35 per hour
Ecotoh
Posted 13 days ago
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Job Description
We’re looking for a highly skilled customer service representative to join our team and handle inbound and outbound phone calls, email requests, and face-to-face interactions using a friendly, helpful approach. The ideal candidate is a quick learner who can think on their feet and resolve any issues with a customer-first business mentality. This person should also have the communication and interpersonal skills needed to provide support, answer questions, and resolve issues in an efficient manner.
Responsibilities- Build expert, dynamic knowledge of the company’s products and services
- Conduct research with available resources to satisfy customer inquiries
- Engage with customers in an inviting, friendly, and professional manner to deliver exceptional experiences and nurture lasting relationships
- Respond quickly, professionally, and accurately to customer inquiries regarding quotes, orders, status, complaints, returns, and warranties
- Meet personal/team qualitative and quantitative targets by explaining the benefits of additional products and services to customers and seizing opportunities to sell
- Maintain daily recordings and documentation of issues and resolutions in a database for sales and executive management teams to review
Required skills and qualifications
- High school diploma or equivalent
- Successful experience in a corporate environment
- Strong communication skills, including active listening and clear articulation
- Ability to solve problems, alleviate conflicts, and escalate tactfully
- Ability to multitask, manage time, and prioritize
- Ability to work individually and as a team member
Company Details
Online public school in Ohio provides students a safe place to thrive and grow—excited to start each day with support from dedicated teachers. We strive to deliver a well-rounded learning experience, helping students develop academically as well as socially and emotionally. Our goal is to work with Ohio families to create successful, engaged, and happy students who graduate from online school and find a fulfilling career or college path as their next step.
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