1,085 Servicenow Architect jobs in the United States

Description

We are seeking a ServiceNow Architect supporting the Global Solutions Management – Operations II (GSM-O II) contract at DISA.

Candidate must be able to be on site at Fort Meade, Scott AFB, or Hill AFB daily. At a minimum, a Secret clearance is required upon the start of employment and within 14 days following the start date the employee must obtain their Security + certification.

As a ServiceNow Architect you will perform and assist with the designing, configuration, development, support, and maintenance of the ServiceNow implementation. Works with external and internal stakeholders to understand, propose, and deliver digital transformation solutions with emphasis on request fulfillment, automated workflows through ServiceNow Service Catalogs and key ITIL processes like Request, Incident, Problem, Change, Knowledge, and other modules.

Primary Responsibilities

• Support the standup, configuration and implementation of ServiceNow’s ITSM, OMT, TSM, and TSOM modules.

• Create and maintain Forms, Reports, Views, Workflows, Groups and Roles

• Create, maintain and enhance Dashboards and reporting, including scheduled reports

• Create and configure tool integrations with ServiceNow (Elastic, Netcool, Kafka, etc)

• Coordinate and support application and platform upgrades

• Assist with design, creation and cataloging of business process flows

• Work with other members of the ServiceNow development team to propose solutions based on business needs and strategies

• Perform the necessary tasks to design and configure ServiceNow functions to meet operational needs

• Support business process re-engineering activities to move ticketing and order management capabilities into ServiceNow

• Identify trends and find patterns in unstructured and semi-structured customer data that can be used to create a more positive customer experience and increase overall network performance

• Interact with the customer to address Systems Engineering technical considerations and associated problems, issues or conflicts

• Developing, configuring, and customizing the ServiceNow platform to fit business requirements.

• Troubleshoot and resolve problems.

• Orchestrate and automate tasks.

• Responsible for the design and build of ServiceNow Applications and integration to other applications and platforms, including architecture, languages, best practices, and methodologies in an Agile Scrum environment.

• Provide strong development and project on-track and on-task and collaborate on an ongoing project in both new and enhancements development between engineers, developers, analyst, and other team members.

• Follow, maintain, and apply documentation best practice policies, procedures, and process throughout ServiceNow development.

• Collaborate with cross-functional teams to gather input to support ongoing business needs for Service Now configuration, implementation, and support.

• Review and apply any additional UI/UX requirements from external and internal team and align into ServiceNow development.

• Utilizes available programming methodologies and languages and adhere to coding standards, procedures and techniques while contributing to the technical code documentation.

• Support data migration as needed.

• Design and implement solutions following established Configuration Management policies and standards.

• Integrate data from multiple data sources into a unified CMDB, ensuring data quality and integrity are maintained.

• Works with and mentors junior developers to guide and coach them throughout each project.

Basic Qualifications

• Requires a US Citizenship.

• Hold and active security certification that meets DOD 8570 IAT level II or higher (i.e., Security+)

• Must hold an active DoD Secret clearance.

• Must be able to commute to Scott AFB, IL, Ft. Meade, MD, or Ogden, UT for full time on-site support

• Bachelor’s Degree with 8 – 12 years of relevant experience or master’s with 6-10 years of prior relevant experience. Additional years of work experience in lieu of degree is acceptable.

• At least 6 years of experience with the Architecture, design, development, and support of technology infrastructure.

• At least 4 years of ServiceNow Architecture and development.

• Experience with ServiceNow upgrades.

• The qualified candidate shall have excellent customer service skills and the ability to work independently, prioritize, schedule, and complete multiple tasks.

• Ability to multi-task and self-assign work in a fast-paced environment.

• Strong communication skills that enable proactive and effective collaboration with a virtual team, including

the ability to clearly articulate status and present to both customers and program leadership. Candidate

shall have the ability to develop and present management level briefings.

• Demonstrate potential and willingness to learn and adapt to rapid changes in technology.

• Willing to assist and train junior developers.

Preferred Qualifications

• ServiceNow Certified Application Developer

• Experience or familiarity with Agile development and testing methodology

• Exposure to ServiceNow applications like Telecommunication Management System (TSM), Telecommunications Network Inventory (TNI), Order Management Telecommunications (OMT) modules, etc.

• Experience with JIRA, Git and Confluence.

• Understanding of ITIL foundation or ITIL certified.

• AWS cloud and ServiceNow certifications.

• Bachelor’s degree in a technical field such as System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline

• Experience working with large software systems including hardware integration and test.

• Experience working with multi-disciplinary technical development teams.

• Experience using SAFe as the agile development methodology.

• Experience moving from a legacy application to a new application

• Experience applying test automation, test-driven development, continuous integration, and continuous deployment to achieve built-in quality by the team.

• Experience using Kanban to improve flow on support teams.

• Experience with DevOps/DevSecOps and CI/CD implementation.

Pay and Benefits

The pay range for this position is $90.00 - $105.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Ogden,UT.

Application Deadline

This position is anticipated to close on Jul 23, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Introduction

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio

Your role and responsibilities

Act as the subject matter expert to all matters relating to ServiceNow solutions. Identify opportunities for improvement within existing service operations and core propositions related to ServiceNow. Play a key role in the sales cycle by delivering demos, preparing presentations to clients, designing solution architecture. Proactively bring thought leadership and business outlook to effectively address client issues/demands related to ServiceNow solutions. Provide technical guidance and Management of ServiceNow project delivery

1. Working with clients to understand current ServiceNow environment

2. Collect critical data points for scoping and designing ServiceNow Solution

3. Carry discussion with client and team regarding ServiceNow modules, configuration requirements and best practices.

4. Develop Staff Solution plans

5. Work with project team to execute on service delivery plan

6. Be a subject matter expert with respect to configuration, integration and other requirements

7. Provide guidance and overview of testing procedures

8. Work with client stakeholders for validation of implementation / configuration

9. Ensure proper migration from development to production of any ServiceNow modules

10. Work with IBM project team and account team on project oversight, including quality and governance

This job can be performed from anywhere in the US.

Required technical and professional expertise

• Overall 10+ years of experience in IT Service Management, Project handling, Process & ServiceNow Technical Consulting and Platform implementation.

• Experience implementing ServiceNow HRSD.

• Around 5+ years of experience in implementing ServiceNow platform.

• Around 3 - 5 years plus active experience as an architect.

• Experience in JavaScript, Web Services, AJAX, XML/JSON

• Experience in implementing ServiceNow processes and functions

• Experience with IT Service Management and related tools

• College Degree

• Web applications, networks, protocols and email (SMTP, POP3)

• Strong experience in ServiceNow integration projects with external system of record applications ( EX : WORKDAY, SAP , 3rd party ticketing tools, Procurement systems etc )

• CTA certification with ServiceNow.

Preferred technical and professional experience

We are looking for an individual passionate about ServiceNow, which would be reflected in the following:

• ServiceNow Certifications, including Certified Implementation Specialist, Certified Application Developer, ITSM, ITOM or HR Certifications. Certified Technical Architect.

• ITIL Certifications

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

About the job ServiceNow Architect

ServiceNow Architect needs 10 + years experience in ServiceNow with minimum 3 on-Prem implementation and support experience for large clients

ServiceNow Architect requires:

NERC CIP certification is required

ServiceNow Architect with Experience in ITSM, ITOM, ITAM (SAM Pro), Integration HUB end to end design and implementation

Experience in ServiceNow Operations technology (OT) Visibility and Service Management configurations is a Must

NERC CIP certification (achieved / In progress) required

Experience in On Prem and cloud architecture design is mandatory

Experience in platform fine tuning, upgrades for the On Prem ServiceNow instance is mandatory

Experience in custom integrations, platform customizations and Maintenance for the on prem instance management is a mandatory

ServiceNow Architect duties:

Developing, installing, and troubleshooting ServiceNow applications;

Integrating it with other programs;.

Training, documentation, and support;

Servicenow Architect required for a long-term project in Palo Alto, CA. Responsibilities: Understand technical and functional design requirements for ServiceNow. Understand workflow engines. Create workflows and web prototypes for client engagements. Design, code, and test technical solutions for ServiceNow implementations. Use Mid server, web services, email, and other relevant technologies to integrate tools with ServiceNow. Identify system deficiencies and recommend solutions. Maintain and administer the ServiceNow instance, including configuring users, company, site, location, and other fields; creating and tracking support cases; template creation; troubleshooting issues. Assist in enforcing development deadlines and schedules. Follow coding standards and prioritize tasks effectively. Contribute to team discussions and take additional responsibilities proactively. Encourage innovation and new ideas among team members. Note: Need VISA copy for submission. Thanks/Regards Desk: Extn. 299 Cell: Address: 4800 Patrick Henry Dr., Santa Clara, CA 95054 "Don’t wait for the perfect moment. Take the moment and make it perfect" Additional Information All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr

Join to apply for the ServiceNow Architect role at Jobs via Dice 18 hours ago Be among the first 25 applicants Join to apply for the ServiceNow Architect role at Jobs via Dice Get AI-powered advice on this job and more exclusive features. Dice is the leading career destination for tech experts at every stage of their careers. Our client, Precision Technologies Corp, is seeking the following. Apply via Dice today! ServiceNow Architect Louisville, KY ONSITE ServiceNow. Experience will full lifecycle of ServiceNow implementations, excellent communication skills. o Understand the business requirements, develop the technical solutions against them and implement. o Good Experience in ServiceNow Development and Configuration in an Enterprise Environment. Significant experience in ITSM Configuration and Administration (INC, REQ, PRB, CHG, REL, KNW) o Significant experience in CMDB and Discovery Development, Customization, Migration, Upgrade and version standardization of ServiceNow o ServiceNow Scripting experience (Java script) to develop script includes, macros, business rules, UI policies, etc. Configuration of functionalities according to the best process & practices o Integration with other ITSM tools & 3rd Party tools Experience in developing web services (JSON, REST, SOAP) for integration work. Experience with custom application development within ServiceNow Proven experience in Service Catalog and Workflow Management Experience developing system integrations and process automation Experience with creating reports and dashboards o Experience in ServiceNow UI using Angular JS, Bootstrap, JQuery, HTML, JavaScript and css Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Design, Art/Creative, and Information Technology Industries Software Development Referrals increase your chances of interviewing at Jobs via Dice by 2x Sign in to set job alerts for “Architect” roles. Interdisciplinary (Engineer/Architect) - LRL001 Senior Managed Services Engineer (Hybrid) Louisville, KY $69,000.00-$00,500.00 6 hours ago AWS Solutions Architect 3 month long - Remote - USA Deloitte Technology |Product Engineering |Product Architect| Vision360 Louisville, KY 107,700.00- 221,200.00 1 day ago Louisville, KY 139,100.00- 254,900.00 2 days ago Integrated Justice Architect - Government Sector - Manager - Consulting - Location Open Louisville, KY 141,200.00- 258,900.00 2 weeks ago Enterprise Architect with Medicare Medicaid Duals experience Louisville, KY 120,000.00- 160,000.00 1 week ago Associate Director, Cloud Security Architect Louisville, KY 139,100.00- 254,900.00 1 week ago Louisville, KY 100,000.00- 120,000.00 6 days ago Louisville, KY 100,000.00- 120,000.00 6 days ago Customer Tech - Salesforce Solution Architect Revenue Cloud - Manager - Tech Cons - Open Location Louisville, KY 139,100.00- 254,900.00 1 week ago Louisville, KY 137,700.00- 252,400.00 2 days ago Customer Tech - Salesforce Solution Architect Revenue Cloud - Senior - Tech Cons - Open Location Louisville, KY 102,500.00- 187,900.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

5 days ago Be among the first 25 applicants Direct message the job poster from American Unit, Inc Sr. IT Recruiter @ American Unit, Inc | IT Recruitment Immediate hiring! We have an immediate opening for ServiceNow Architect– Health & Safety Module. Please go through the below requirement and let me know the best time to call you. Job Title: ServiceNow Architect– Health & Safety Module Location: Can do remote but needs to have someone who is willing to travel the first 3 months regularly to Omaha. Job Description: We are seeking a seasoned ServiceNow Architect to join our team. This role is pivotal in designing and implementing robust ServiceNow solutions that align with organizational goals and IT strategy. The ideal candidate will possess deep expertise in ServiceNow architecture and integration techniques, particularly within the Health and Safety module. Responsibilities · Architect and design holistic ServiceNow solutions that meet business objectives. · Lead the integration of ServiceNow with other enterprise systems using REST APIs, SOAP, JDBC, and integration tools like MID Server and Integration Hub. · Oversee the development and customization of ServiceNow modules, including ITOM and Health and Safety. · Develop and enforce governance frameworks, roadmaps, and best practices for ServiceNow implementations. · Align ServiceNow solutions with business goals and IT strategy, ensuring scalable and optimized performance. · Provide technical leadership and mentorship to development teams. Qualifications · Experience Level: Senior Level, 7-15 years of hands-on experience in ServiceNow. · ServiceNow Expertise: Deep understanding of ServiceNow architecture, components, and modules. · Module Proficiency: Expert in the Health and Safety module; experience with ITOM modules such as Discovery, Event Management, Service Mapping, and Orchestration. · Integration Skills: Extensive knowledge of integration techniques (REST, SOAP, JDBC) and tools (MID Server, Integration Hub). · Technical Skills: Proficiency in HTML, CSS, AngularJS for Service Portal and UI customization. · Additional Skills: Experience in data analytics (Tableau) is a plus. · Strategic Alignment: Ability to align ServiceNow implementations with business goals and create comprehensive roadmaps. · Performance Tuning: Expertise in performance tuning, optimization, and best practices for scalable solutions. Desired Profile: · Proven track record in creating architectural roadmaps and governance frameworks. · Strong interpersonal and leadership capabilities to guide and mentor teams. · Excellent communication skills to articulate complex solutions to stakeholders. Please share resume at Seniority level Seniority level Mid-Senior level Employment type Employment type Contract Job function Job function Information Technology Industries Information Services and Technology, Information and Media Referrals increase your chances of interviewing at American Unit, Inc by 2x Get notified about new Architect jobs in Omaha, NE . Omaha, NE $100,300.00-$56,775.00 3 weeks ago Behavioral Health Planner / Design Expert Omaha, NE 55,000.00- 100,000.00 1 week ago Senior Process Architect - Life Science & Technology (Multiple Locations) Senior Computer Systems Engineer/Architect (Architecture and Engineering support) Architect, FN Technology Solutions (Midwest territory) Omaha, NE 220,000.00- 275,000.00 12 hours ago Bellevue, NE 78,800.00- 170,979.00 1 month ago Journeyman Computer Systems Engineer/Architect (System Architect, NW, Infra, Access) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr