1,150 Servicenow Architect jobs in the United States
ServiceNow Architect
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Seeking a ServiceNow Architect for a Hybrid role based in beautiful Chandler Arizona.
What we're looking for ?
Someone with experience with ServiceNow ITOM, ITSM, HRSD, HAM,SAM, CSM, CRM (any or all). A key player with a strong familiarity with cloud technologies (AWS, Azure, etc.) and their integration with ServiceNow. We want you to have a knowledge of automation tools and frameworks to drive operational efficiencies. We would love if you have experience with DevOps and CI/CD pipelines for ServiceNow deployments, and its always great to have knowledge of automation tools and frameworks to drive operational efficiencies.
Its a huge bonus if you have:
Experience in healthcare, SLED.
Key Responsibilities:
Solution Architecture: Lead the design and implementation of end-to-end ServiceNow solutions, including ITSM, ITOM, ITBM, ITAM, HRSD, and other ServiceNow applications.
Strategic Planning: Collaborate with business stakeholders, project managers, and technical teams to define the architectural vision and roadmap for ServiceNow implementations.
Customization & Configuration: Oversee the customization and configuration of ServiceNow modules, ensuring best practices and scalability.
Integration Design: Architect integrations between ServiceNow and third-party systems (such as LDAP, Active Directory, SAP, and custom APIs), ensuring seamless data flow and system interoperability.
Leadership & Mentorship: Provide technical leadership and guidance to development teams, ensuring the adoption of best practices and consistent, high-quality coding standards.
Platform Optimization: Identify opportunities to optimize ServiceNow environments for performance, usability, and cost-efficiency, including reviewing data models, integrations, and workflows.
Governance & Security: Establish governance processes to ensure the integrity, security, and compliance of ServiceNow environments, including the proper management of data, access control, and system configurations.
Client Engagement: Act as a subject matter expert, providing advice and recommendations to clients on ServiceNow architecture, process automation, and platform capabilities.
Documentation: Produce comprehensive solution documentation, including architecture diagrams, workflows, and implementation guides.
Upgrades & Enhancements: Lead efforts for system upgrades, patching, and platform enhancements, ensuring minimal impact on operations and aligning with new ServiceNow releases and features.
Please have:
Experience: 5+ years of hands-on experience designing and implementing ServiceNow solutions, with at least 3 years in a lead or architect role
What skills we need you to display:
Expertise in ServiceNow architecture, design, and configuration, including ITSM, ITOM, ITBM, HRSD, and CMDB
In-depth knowledge of ServiceNow platform capabilities, modules, and best practices
Proven ability to design and implement scalable ServiceNow solutions, including ITSM, ITOM, CMDB, and emerging modules, with deep knowledge of the Common Services Data Model (CSDM) for platform alignment
Extensive experience with ServiceNow integrations using REST, SOAP, OAuth2, JWT, and MID Server, ensuring seamless interoperability with external systems like AWS, Azure, Salesforce, or other enterprise platforms. Proficiency in ServiceNow scripting (JavaScript, Glide API, Business Rules, etc.)
Expertise in designing solutions to maintain platform integrity, optimize CMDB structure, and enforce best practices in performance, scalability, and usability
In-depth knowledge of ServiceNow update sets, version control, deployment processes, and platform governance frameworks to ensure optimal performance and compliance
Familiarity with advanced ServiceNow features such as Flow Designer, Virtual Agent, and Predictive Intelligence
Certifications: ServiceNow Certified Application Developer (CAD), ServiceNow Certified System Administrator (CSA), or ServiceNow Certified Technical Architect (CTA) preferred
ITIL Knowledge: Strong understanding and practical experience with ITIL frameworks, particularly Incident, Problem, Change Management, and Configuration Management, and the ability to map these processes to ServiceNow capabilities
Project Management: Experience with agile methodologies and managing large-scale ServiceNow implementations
Leadership & Communication: Strong leadership abilities with experience managing cross-functional teams, guiding developers, and liaising with stakeholders at all levels. Excellent written and verbal communication skills
What would be a big plus?
Experience with ServiceNow ITOM modules (Discovery, Orchestration, Event Management)
Experience with ServiceNow ITOM, ITSM, HRSD, HAM,SAM, CSM, CRM (any or all)
Familiarity with cloud technologies (AWS, Azure, etc.) and their integration with ServiceNow
Experience with DevOps and CI/CD pipelines for ServiceNow deployments
Knowledge of automation tools and frameworks to drive operational efficiencies
Why Join Us?
Competitive Salary & Benefits: We offer a comprehensive compensation package that includes health insurance, retirement plans, and professional development opportunities.
Career Growth: Take your career to the next level with opportunities to work on complex projects and cutting-edge technologies.
Work Environment: Enjoy a collaborative, supportive, and innovative work environment that promotes professional growth and encourages creativity.
This is a Hybrid - In-office Position - 3X a week in Chandler ( or the Greater Phoenix area ) Arizona, fully remote is not possible.
Compensation:
$150,000-$180,000 per year
ServiceNow Architect
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We are looking for a highly skilled ServiceNow Architect to lead the design, transition, and optimization of ServiceNow instances in a large-scale enterprise environment. The ideal candidate will have extensive hands-on experience with HAM Pro, ITAM, and CMDB along with strong expertise in enterprise integrations and governance.
Job Title: ServiceNow Architect
Duration: 12+Months
Location: Washington, DC (Hybrid - Onsite once every 2 weeks)
Visa: Open (GC/US Citizens preferred)
Responsibilities:
- Lead the architectural design and transition of ServiceNow instances across Dev, Test, and Prod.
- Design and implement HAM Pro workflows, lifecycle processes, and reconciliation strategies .
- Define and enforce CMDB data models and asset governance policies.
- Collaborate with stakeholders to align solutions with business objectives.
- Oversee data migration, instance cloning, and configuration integrity .
- Integrate ServiceNow HAM Pro with third-party discovery/inventory tools .
- Provide strategic guidance on hardware lifecycle management, procurement, and disposal.
- Perform performance tuning and optimization of ServiceNow instances.
- Develop architectural documentation, Visio diagrams, and technical design specs .
Required Skills & Qualifications:
- 10+ years of experience as a ServiceNow Architect in enterprise environments.
- Strong hands-on experience with ServiceNow HAM Pro and ITAM modules .
- Expertise in instance transition methodologies, cloning, and upgrade cycles .
- In-depth knowledge of CMDB design, asset reconciliation, and lifecycle workflows .
- Familiarity with ITIL processes and enterprise IT governance.
- Experience with integrations (e.g., SCCM, JAMF, Tanium ).
- Excellent communication and stakeholder management skills.
ServiceNow Architect
Posted today
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Job Description
Washington, DC (Remote)
EAST COAST HOURS
About the Role
Client is seeking a highly skilled ServiceNow Architect to lead the design, implementation, and optimization of our ServiceNow platform. The ideal candidate will serve as a technical leader, ensuring that ServiceNow solutions align with organizational goals, best practices, and enterprise architecture standards.
Key Responsibilities
- Act as the technical authority for the ServiceNow platform across the enterprise.
- Design, architect, and implement scalable ServiceNow solutions (ITSM, ITOM, HRSD, CSM, etc.).
- Collaborate with stakeholders to translate business requirements into technical designs.
- Define and enforce ServiceNow development, configuration, and integration best practices.
- Lead ServiceNow roadmap planning, upgrades, and new module implementations.
- Provide oversight for integrations with external systems using APIs, MID servers, and other connectors.
- Conduct performance optimization, troubleshooting, and system health checks.
- Ensure compliance with security, risk, and data governance policies.
- Mentor ServiceNow developers and administrators; guide solution delivery teams.
- Stay up to date with ServiceNow releases and emerging technologies.
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred).
- 10+ years of IT experience , with 5+ years in ServiceNow architecture/design .
- Proven expertise in ServiceNow ITSM, ITOM, HRSD, CSM, and CMDB .
- Strong understanding of integration frameworks (REST, SOAP, APIs, LDAP, SSO, OAuth, etc.) .
- Hands-on experience with ServiceNow scripting (JavaScript, Glide APIs, Flow Designer) .
- Knowledge of cloud platforms (AWS, Azure, GCP) and enterprise IT infrastructure.
- Strong analytical and problem-solving skills with experience in enterprise-scale implementations .
- Excellent communication, stakeholder management, and leadership skills.
Preferred Qualifications
- ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) .
- ITIL v4 Foundation or higher.
- Experience working in large global organizations (preferably financial or international institutions).
- Familiarity with Agile/DevOps methodologies .
ServiceNow Architect
Posted today
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Duration-Contract
Location- Malvern, P
JD
1) 3+ years of technical architecture experience and at least 2+ or ServiceNow implementation experience.
2) Experience in ServiceNow implementations across 2 or more modules,
3) Experience in ServiceNow Back-End and Integrations (Integration HUB, SOAP, REST, Data Sources, Import Set, Transform maps)
4) Strong working in an Agile/DevOps environment in Continuous Integration, Continuous Delivery, automated testing, Agile metrics
5) Strong skills in User Interface design, Analytical, Problem solving and Quantitative skills.
6) Ability to provide technical leadership and work seamlessly with customers
ServiceNow
6-8 Years of experience
Essential Skills:
1) Extensive experience with ServiceNow platform, specifically with HRSD module and EC Pro
2) Strong background in solution architecture and technical design, with a focus on user experience, HRSD and Employee Center Pro
3) Strong understanding of HR processes and the ability to translate these into technical solutions.
4) Proven experience in at least one design, architect and implementation of HRSD solutions including Employee Center Pro on ServiceNow
5) Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs
6) Experience in architecting, solutioning, implementation and configuration off Employee Center Pro
7) Advanced analytical and problem-solving experience, ability to multi-task and effectively manage priorities.
8) Developing solutions on ServiceNow platform using an "Architecture first " principle
9) Working with Business Analysts on technical stories, ensuring timely delivery during Sprint cycles
10) Strong understanding of Employee service portals and self-service technologies
Must have - ServiceNow Architect, Employee Center Pro, HR Service Delivery (HRSD), Now Platform, App Engine, ServiceNow client and server-side JavaScript
Regards,
Pallavi Verma
Sr. Technical Recruiter | Syntricate Technologies Inc.
Direct : |
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ServiceNow Architect
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- ligning an organizations technology infrastructure with its business strategy.
- Primary responsibility is to develop and maintain the architecture framework that guides the development and deployment of IT systems, ensuring all components work together seamlessly.
- Create and maintain the architecture framework that guides IT system development and deployment.
- Establish and enforce governance policies to ensure IT projects adhere to architecture standards.
- Collaborate with business leaders to develop long-term IT strategies that support business goals.
- Manage relationships with stakeholders, including business leaders and IT teams.
- ssess new technologies to determine their suitability for the organization.
- Oversee IT change management processes to ensure changes align with the enterprise architecture.
- Develop a detailed blueprint of structures and operations and Promote team alignment and standardization.
- Improve product and service delivery and enhance innovation and resilience.
- Communicate regularly with Product Owner.
- Understand customer requirements, Business Value, and Cost of Collaborate with impacted Product Management to Communicate customer solution intent.
- Determine customer solution forecasts.
- Gain acceptance and commitment of Features as assigned during PI Planning.
- Understand status of committed Features and Stories associated- Collaborate with Project Team.
- Review and document all IT and Business requirements and risks to support a solution and rollout.
- Remove/escalate obstacles from team members that hinder progress.
- Understand support teams processes, SLO's and requests needed to support solutions.
- Understand status of committed Features and Stories.
ServiceNow Architect
Posted 1 day ago
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Category: Architecture
Main location: United States, Tennessee, Chattanooga
Position ID:J
Employment Type: Full Time
Position Description:
Do you want to take your career to the next level? Are you ready for the responsibility of working with high-profile clients? CGI is looking for a talented, driven, and experienced ServiceNow Architect with a passion for solving business problems to join our team.
At CGI, you will solve challenging business and technical problems as a full-time consultant serving local, enterprise clients. You'll be part of a team of smart, dedicated people like yourself and make an impact with both internal and client stakeholders. You also can work on cutting-edge technologies. Take your talents to a world class consulting firm that inspires personal and professional growth and values your ideas.
Your future duties and responsibilities:
Architect, Administer, and Develop Applications for the ServiceNow platform.
The ideal candidate will understand IT operations and software development principles. They will lead the necessary tasks to design and develop configurations and customizations for platform administration and component development. The successful candidate is able to work both independently and as a productive member of a project team. The position requires the candidate to work closely with key client stakeholders and senior technology leaders.
Required qualifications to be successful in this role:
• ServiceNow Certified System Administrator (CSA) certification
• ServiceNow Certified Application Developer (CAD) certification
• Senior-level administration and development experience on a medium to large ServiceNow implementation.
• Bachelor's degree in Computer Science, MIS or an equivalent field
• Advanced experience with ServiceNow implementations
This position can be located anywhere in the U.S. in a hybrid environment.
CGI anticipates accepting applications for this position through September 21, 2025.
Other Information:
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $88,200.00 - $195,200.00.
CGI's benefits are offered to eligible professionals on their first day of employment to include:
• Competitive compensation
• Comprehensive insurance options
• Matching contributions through the 401(k) plan and the share purchase plan
• Paid time off for vacation, holidays, and sick time
• Paid parental leave
• Learning opportunities and tuition assistance
• Wellness and Well-being programs
#LI-JN2
Skills:
- ServiceNow
- ServiceNow Development
- ServiceNow implementation
- ServiceNow IT Service Mngt
- Technical Analysis
What you can expect from us:
Together, as owners, let's turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because.
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.
Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team-one of the largest IT and business consulting services firms in the world.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.
We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.
ServiceNow Architect
Posted 1 day ago
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ServiceNow Architect
Southington, CT
Only USC
ServiceNow Architect
• Design and architect ServiceNow modules including ITSM, ITOM, ITBM, HRSD, SecOps, CSM, and custom apps as per business needs.
• Lead the overall architecture and platform strategy, ensuring alignment with business goals and best practices.
• Work with stakeholders to gather requirements, create high-level design documentation, and translate into actionable development plans.
• Define and govern platform architecture standards, integration patterns, and development best practices.
• Provide technical guidance to ServiceNow developers and administrators.
• Integrate ServiceNow with other enterprise systems (e.g., CMDB, LDAP, SSO, monitoring tools).
• Conduct code and design reviews to ensure quality and maintainability.
• Manage platform performance, scalability, and maintain security compliance.
• Stay up to date with ServiceNow product releases and enhancements, and lead upgrade efforts.
• Collaborate with project managers, business analysts, and other IT teams to deliver end-to-end solutions.
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ServiceNow Architect
Posted 1 day ago
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Come join our exciting team working on a new implementation of CSM and Service Bridge. We are looking for a ServiceNow Architect with a focus on Customer Service Management to join our team and support the ongoing design, development, and implementation of ServiceNow. Tanium and ServiceNow have recently partnered in pairing best in class automated endpoint management with the premier ITSM platform. This is an exciting opportunity to work on a growing implementation and dynamic team. You will be responsible for translating business requirements into technical specifications, creating, and testing custom applications and integrations, and providing technical guidance and best practices regarding CSM & Service Bridge. You will also collaborate with administrators, business analysts, and end users to ensure the delivery of high-quality solutions that meet the needs and expectations of the stakeholders.
This is a hybrid position, which will require in person attendance several days each week in one of the following locations: Addison, TX; Bellevue, WA; Durham, NC; Emeryville, CA; or Reston, VA.
What you'll do
- Design, develop, and implement ServiceNow solutions using best practices and standards.
- Design, develop, and maintain Customer Community and Knowledge base
- Mentor administrators and provide technical oversight and direction.
- Work with business analysts and stakeholders to understand their business processes and requirements and translate them into technical specifications.
- Create and test custom applications, integrations, workflows, and scripts using ServiceNow platform tools and technologies.
- Debug and troubleshoot issues and perform root cause analysis and resolution.
- Document and maintain technical design, configuration, and code artifacts.
- Stay updated with the latest ServiceNow features, functionalities, and trends and provide recommendations for improvement and innovation.
Education
- Bachelor's Degree in Computer Science, IT or other relevant degree or equivalent work experience
- At least 8-10 years of experience in ServiceNow development and administration
- At least 2 years of experience in ServiceNow technical architecture and design in CSM and TPSM
- CIS-CSM (Certified Implementation Specialist - Customer Service Management)
- Experience configuring and managing Service Bridge
- ServiceNow Certified Application Developer (CAD) and Certified System Administrator (CSA) certifications
- Strong knowledge of ServiceNow platform tools and technologies, such as CSM, Service Bridge, Employee Center, Communities, Flow Designer, IntegrationHub, Scripting, REST APIs, etc.
- Proficient in web development languages and frameworks, such as HTML, CSS, JavaScript, Angular, Bootstrap, etc.
- Excellent communication, collaboration, and problem-solving skills
- Ability to work independently and as part of a team
- Experience in Agile methodology and tools, such as Scrum, Jira, etc.
- Experience in IT Service Management for customer facing organizations with a focus on international support centers, Knowledge and customer Communities
- Experience in IT Operations Management and/or IT Business Management domains is a plus
About Tanium
Tanium delivers the industry's only true real-time cloud-based endpoint management and security offering. Its platform is real-time, seamless, and autonomous, allowing security-conscious organizations to break down silos between IT and Security operations that results in reduced complexity, cost, and risk. Securing more than 32M endpoints around the world, Tanium's customers include Fortune 100 organizations, top US retailers, top US commercial banks, and branches of the U.S. Military. It also partners with the world's biggest technology companies, system integrators, and managed service providers to help customers realize the full potential of their IT investments. Tanium has been named to the Forbes Cloud 100 list for nine consecutive years and ranks on the Fortune 100 Best Companies to Work For. For more information on The Power of Certainty™, visit and follow us on LinkedIn and X.
On a mission. Together.
At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.
We are an organization with stakeholders around the world and it's imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things.
Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.
What you'll get
The annual base salary range for this full-time position is $110,000 to $335,000. This range is an estimate for what Tanium will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience.
In addition to an annual base salary, team members will receive equity awards and a generous benefits package consisting of medical, dental and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits.
For more information on how Tanium processes your personal data, please see our Privacy Policy.
#Hybrid
ServiceNow Architect
Posted 1 day ago
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Job Description
Location: Fully Remote
Clearance Requirement: Secret Clearance Required
Job Summary:
Improvix Technologies is seeking an experienced and skilled ServiceNow Architect to support our Federal client. This fully remote position requires a candidate with expertise in designing, implementing, and optimizing ServiceNow solutions to support the division's IT modernization efforts. The ideal candidate will have extensive experience in ServiceNow architecture, integration, and custom development, along with a strong background in leveraging ServiceNow to streamline processes, enhance productivity, and improve service delivery.
Key Responsibilities:
- Design, implement, and optimize ServiceNow solutions to meet the customer's business needs.
- Lead the end-to-end architecture of ServiceNow implementations, ensuring alignment with client requirements and best practices.
- Collaborate with cross-functional teams to define and translate business requirements into technical specifications.
- Provide expertise in customizing ServiceNow applications and modules such as ITSM, ITOM, HRSD, and Security Operations.
- Integrate ServiceNow with external systems and third-party tools, ensuring seamless data flow and robust security.
- Develop and implement strategies for data migration, workflow automation, and performance tuning.
- Ensure that ServiceNow solutions meet the highest standards of reliability, scalability, and security.
- Lead code reviews, quality assurance testing, and deployment planning for ServiceNow updates and new features.
- Serve as a technical lead and mentor for other developers, guiding the team in ServiceNow development and best practices.
- Produce detailed technical documentation for system designs, configurations, and integration processes.
- Troubleshoot and resolve technical issues related to ServiceNow functionality and performance.
- Stay up-to-date with ServiceNow updates and new features, and continuously recommend improvements to the system.
- Work closely with the DOS ADD team to ensure that solutions align with strategic goals and IT modernization initiatives.
- Experience:
- 5+ years of experience as a ServiceNow Architect or similar role.
- Proven experience with ServiceNow implementations, including modules like ITSM, ITOM, HRSD, and Security Operations.
- Expertise in ServiceNow integrations with external systems and third-party applications.
- Strong understanding of ServiceNow data models, workflows, and scripting (JavaScript, REST APIs).
- Experience with ServiceNow upgrades, custom development, and troubleshooting.
- Technical Skills:
- ServiceNow Certified System Administrator (CSA).
- ServiceNow Certified Application Developer (CAD) or similar certifications preferred.
- Familiarity with ServiceNow's ITOM capabilities, Service Catalog, and Reporting.
- Proficiency in JavaScript, HTML, CSS, and web technologies for custom development within ServiceNow.
- Experience with Cloud platforms (AWS, Azure) and DevOps tools (Jira, Jenkins, GitHub) is a plus.
- Knowledge of data security practices and integration security protocols.
- Clearance:
- Must possess or be able to obtain a Secret clearance.
- Excellent communication skills with the ability to interact with both technical and non-technical stakeholders.
- Strong problem-solving skills and the ability to develop innovative solutions to complex technical challenges.
- Experience with Agile and DevOps methodologies.
- Self-motivated, proactive, and able to work independently in a fully remote environment.
At Improvix Technologies, Inc. we understand the importance of secure and reliable IT solutions. To this end, our stellar track record highlights our consistent delivery of cost-effective, strongly-secure, and highly-integrated IT solutions that exceed customers' expectations and enhance the Government's technology landscape. We invite you to join our dynamic organization serving federal and corporate clients. Improvix Technologies offers competitive salaries and a comprehensive benefits package to provide our employees with financial and health protection and advantages they deserve. Our benefits include 401K matching, life insurance, up to four weeks of paid annual leave, transit and training compensation, health, dental and vision benefits.
Improvix Technologies, Inc.is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sexual orientation, religion, age, national origin, disability status or any other class protected by law. U.S. Citizenship is required for most positions.
ServiceNow Architect
Posted 1 day ago
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Job Description
The ServiceNow Architect will lead the design and implementation of ServiceNow solutions to optimize IT service management across the organization. This role involves collaborating with stakeholders to align ServiceNow capabilities with business processes.
• Design and develop ServiceNow applications, modules, and workflows to meet business requirements.
• Oversee system integration efforts with other platforms and tools within the organization.
• Customize and configure ServiceNow to enhance usability and optimize performance.
• Conduct assessments of existing ServiceNow implementations and recommend best practices and improvements.
• Provide technical leadership and mentoring to development teams on ServiceNow capabilities and architecture.
• Collaborate with project managers and business analysts to define project scope, deliverables, and timelines.
• Stay current with ServiceNow updates and new features, identifying opportunities for leveraging advancements.
• Ensure compliance with security standards and data integrity across ServiceNow applications.
Requirements
• Active Secret clearance is required.
• Candidates must be U.S. citizens with no dual citizenship due to agency and contract requirements.
• 7+ years of experience with ServiceNow, including architecture and development.
• Strong understanding of ITIL processes and their application within ServiceNow.
• Experience with ServiceNow module implementations, including Incident, Problem, Change, and Asset Management.
• Proficiency in JavaScript, XML, and other relevant programming languages.
• ServiceNow Certified System Administrator and Certified Implementation Specialist certification is preferred.
• Excellent communication and collaboration skills for liaising with both technical and non-technical stakeholders.