1,554 Servicenow Consultant jobs in the United States

Staffing Type: Full Time Employee

Location and Travel: This role offers flexibility with the option to work hybrid in either Minneapolis or Denver. Some travel is required.

As a ServiceNow Consultant, you will join a dynamic team in a fast-paced environment, dedicated to helping clients solve complex issues and achieve exceptional results. You are a self-driven professional who excels at driving successful implementations and maximizing the value of our ServiceNow platform. In this critical role, you will play a key role in designing, developing, and implementing innovative ServiceNow solutions to streamline operations and improve user experience across the organization. You will leverage your deep understanding of ServiceNow functionalities and best practices to create customized solutions that meet specific business needs. 

Responsibilities: 

• Lead the planning, execution, and deployment of ServiceNow technical and consulting services across the HRSD, SPM, CSM, and FSM modules 

• Partner with business stakeholders to understand their requirements and translate them into technical solutions. 

• Develop and implement ServiceNow workflows, integrations, and customizations. 

• Provide technical guidance and mentorship to the development team including providing day to day direction. 

• Ensure best practices and standards are followed in the development and deployment of ServiceNow solutions.  

• Conduct quality assurance reviews and ensure the quality of deliverables.  

• Troubleshoot and resolve technical issues related to ServiceNow implementations.  

• Stay updated with the latest ServiceNow features and industry trends.  

• Support the interview, selection, and management of contractors and vendors. 

• Support pre-sales efforts through scoping, pricing, and demonstrations as appropriate. 

• Participate in the scoping, pricing, and demo’s during the sales process. 

• Lead the development of ServiceNow apps that can be targeted at specific client needs, and then scaled for larger markets. 

Requirements

Experience: 

• 5+ ServiceNow Deployments 

• 3+ HRSD, CSM, Sales Order Management, Source2Pay, or SPM Deployments 

• 5+ years of experience in the ServiceNow ecosystem (Partner or Direct ServiceNow) 

• 7+ years of experience in technology 

• Extensive experience with Software Development Lifecycle (SDLC) and ServiceNow NowCreate methodology. 

Skills: 

• Certified System Administrator 

• Certified Implementation Specialist – HRSD, SPM, CSM, FSM, or other  

• Certified Technical Architect or commitment to achieving this certification within 6 months 

• Strong analytical and quantitative problem-solving skills. 

• Ability to communicate complex ideas effectively to executives (verbal and written). 

• Proven ability to work both independently and in a collaborative team environment. 

• Comfort with handling ambiguity and managing multiple assignments. 

• Proven skills in identifying client challenges and proposing solutions. 

• Demonstrated ability to effectively expand professional networks through strategic relationship building and engagement. 

Education:

• Bachelor's Degree or equivalent work experience required. 

Benefits

The estimated salary range for this role is $140,000-$185,000 annually, depending on factors such as skillset and experience. Bonuses and other incentives are awarded based on individual contributions and overall company performance.

Pioneer offers a comprehensive benefits package, including meaningful time off and paid holidays, parental leave, 401(k) with employer match, tuition reimbursement, and a broad range of health and welfare benefits, including medical, dental, vision, life, and disability coverage. 

#LI-EH1

Role: Senior ServiceNow Consultant
Terms: Fulltime/Contract
Location: Remote/NY/NJ/GA/Washington, DC, WA

Required Skills:
Experience as a ServiceNow Development.
• Hands-on experience on ServiceNow Flow Designer and Integrations.
• Design new practices and patterns will be an added advantage.
• Finalize deployment architecture and solution design.
• Provide advice on alternative options, risks and the associated impact to the business and technical architecture.
• Strong understanding of both Functional and Technical knowledge of ServiceNow
• Working experience on creation of Custom workspace, custom service portal.
• Integrate ServiceNow application(s) with third party systems/applications via APIs is a must skill.
• Experience administering a ServiceNow instance, workflows, business rules, Script includes, UI pages, UI actions, UI policies, ACLs.
• Working experience in Telecom domain.
• Design and implementation of complex flows and workflows in ServiceNow using Flow Designer and IntegrationHub.
• Design, implement, and troubleshoot flows to automate business processes across ITSM, ITOM, ITBM, and custom applications.
• Customize existing flows and workflows to meet changing business requirements.
• Develop and manage integrations between ServiceNow and external systems using Flow Designer, REST APIs, SOAP web services, and IntegrationHub.
• Work closely with integration teams to ensure seamless data exchange between systems.

• Lead ServiceNow HR Service Delivery projects and work-streams through discovery, design, build, test, and deployment activities leveraging our agile deployment methodology.
• Providing hands-on lead role and Project Management
• Should be able to handle the work independently by working closely with the HR Business team.
• Capture requirements, analyze, craft and configure applications to meet the business requirements and conduct unit and integration testing to ensure software quality.
• Support Integrations between ServiceNow and other applications.
• Configure new requirements, work on bug fixes and enhancements.
• Create Configuration documentation throughout the development process.
• Work with developers, business analysts, and management to define new.

1. Some experience in doing Application Support.
2. Knowledge of some programming language and SDLC
3. Experience with Service Now
4. Preferring computer science graduate
5. Ability to work in shifts and/or be on call outside US business hours.
6. Ability to quickly triage and react to incoming incidents and route them to appropriate party.

• ServiceNow Business Process Consultant (BPC).
• Hands on Experience in implementing ServiceNow
• Minimum 3+ years of experience in implementing best practices for ServiceNow Platform.
• 4 years of ITSM experience.
• Hands implementation experience using ServiceNow modules like, Onboarding, Predictive Intelligence, Process Mining, Employee Center Pro, Now Mobile.

Company Overview:
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a ServiceNow - Advisory Lead to join our team.

Job Description:
Advisory Leader ServiceNow
NTT DATA is looking for a motivated ServiceNow Advisory Leader with experience in providing expert advice and assistance to organizations to help them implement or improve their systems, identify efficiencies and overall help develop strategic roadmaps. The Advisory Leader will work closely with and support our Clients, Technical Architects, Business Process Consultants, Program Management and identified key stakeholders. This position is a unique opportunity for someone with high-energy and a desire to develop their consulting skills and technical knowledge in an entrepreneurial, fast paced, collaborative and fun environment.

Why we think this position is great:
NTT Business Analysts are the "eyes and ears" of the delivery team through each stage of the project, from initial kickoff meetings to supporting go-live activities and delivering user training. You will bring a desire to impact complex business outcomes for our customers coupled with real-world experiences to provide valuable insight and guidance to make your projects successful. Our Advisory Leaders are never afraid to ask questions, take risks, share a passion for learning, and love to support their NTT Delivery team.

Primary Responsibilities:
• Analyze and understand detailed business requirements. Provide mapping requirements and software solutions.
• Assist in developing and supporting software applications.
• Provides expertise with application development methodologies and standards for program analysis, design, coding, testing, debugging and implementation.
• Assist in developing and supporting software applications. Design and implement new functionality and enhancements to the software product.
• Assist in preparing high-level design documents based on project requirements.
• Evaluate business requirements, work with process flow diagrams, and document business cases
• Partner with project leadership teams to identify efficiencies, growth opportunities and product/platform roadmap(s).
• Assist/Review training materials and participate in client fulfiller training sessions

Basic Qualifications:
• 5+ years of hands on ServiceNow experience,
• 5+ years of experience in a Consulting, Project Management, Technical Delivery and/or Delivery Leadership role; working with customers, documenting and gathering requirements, and developing strategies and efficiencies across the platform
• Certification (not mandatory, preferred) in any of the practice areas such as ITAM, ITBM, APM, SPM, WSD, CSM, ITOM, HRSD, GRC, IRM, ITSM, Service Portal (UX Deign), etc.

About NTT DATA:

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is ( 90.00-115.00/Hour). This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.

NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Company Overview:

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a ServiceNow - Advisory Lead to join our team.

Job Description:

Advisory Leader ServiceNow

NTT DATA is looking for a motivated ServiceNow Advisory Leader with experience in providing expert advice and assistance to organizations to help them implement or improve their systems, identify efficiencies and overall help develop strategic roadmaps. The Advisory Leader will work closely with and support our Clients, Technical Architects, Business Process Consultants, Program Management and identified key stakeholders. This position is a unique opportunity for someone with high-energy and a desire to develop their consulting skills and technical knowledge in an entrepreneurial, fast paced, collaborative and fun environment.

Why we think this position is great:

NTT Business Analysts are the “eyes and ears” of the delivery team through each stage of the project, from initial kickoff meetings to supporting go-live activities and delivering user training. You will bring a desire to impact complex business outcomes for our customers coupled with real-world experiences to provide valuable insight and guidance to make your projects successful. Our Advisory Leaders are never afraid to ask questions, take risks, share a passion for learning, and love to support their NTT Delivery team.

Primary Responsibilities:

• Analyze and understand detailed business requirements. Provide mapping requirements and software solutions.

• Assist in developing and supporting software applications.

• Provides expertise with application development methodologies and standards for program analysis, design, coding, testing, debugging and implementation.

• Assist in developing and supporting software applications. Design and implement new functionality and enhancements to the software product.

• Assist in preparing high-level design documents based on project requirements.

• Evaluate business requirements, work with process flow diagrams, and document business cases

• Partner with project leadership teams to identify efficiencies, growth opportunities and product/platform roadmap(s).

• Assist/Review training materials and participate in client fulfiller training sessions

Basic Qualifications:

• 5+ years of hands on ServiceNow experience,

• 5+ years of experience in a Consulting, Project Management, Technical Delivery and/or Delivery Leadership role; working with customers, documenting and gathering requirements, and developing strategies and efficiencies across the platform

• Certification (not mandatory, preferred) in any of the practice areas such as ITAM, ITBM, APM, SPM, WSD, CSM, ITOM, HRSD, GRC, IRM, ITSM, Service Portal (UX Deign), etc.

About NTT DATA:

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is ( 90.00-115.00/Hour). This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.

NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you’d like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.