7,423 Servicenow Platform jobs in the United States
ServiceNow Platform Owner
Posted today
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ServiceNow Platform Owner (Hybrid or Remote - Columbia, SC)
The ServiceNow Platform Owner is a strategic leadership role responsible for the overall vision, roadmap, governance, and performance of the ServiceNow platform. This individual will ensure the platform aligns with business goals, delivers measurable value, and provides a seamless user experience. The Platform Owner will also lead the core platform team, manage escalations, and drive continuous improvement and innovation through the ServiceNow ecosystem.
What you'll do
Strategic Planning & Roadmap Development
- Collaborate with business and IT stakeholders to define and maintain the ServiceNow platform roadmap
- Shape and prioritize demand for the platform based on business needs, value potential, and strategic alignment
- Identify and promote new business outcomes and capabilities enabled by the platform
- Ensure alignment of platform initiatives with enterprise architecture, business strategy, and governance policies
- Establish and lead the ServiceNow technical governance board to oversee platform standards, design principles, and best practices
- Define and enforce platform usage policies, data standards, and security protocols
- Own the ServiceNow instance(s) , including performance, scalability, and compliance
- Lead the core ServiceNow platform team, including architects, developers, and analysts
- Manage and resolve platform-related escalations, ensuring timely and effective resolution
- Oversee the design and configuration decisions to ensure a consistent, intuitive, and user-centric experience
- Collaborates with architects , engineers and business analysts to align platform design with user needs and business goals
- Ensures platform configurations and customizations adhere to design strategy and technical standards
- Act as the primary liaison between business units, technology teams, and the ServiceNow platform team
- Communicates the platform vision , roadmap, and value to stakeholders at all levels
- Facilitates workshops , demos, and training sessions to promote platform adoption and awareness
- Develop and maintain comprehensive technical documentation, including design specifications, test plans, and user manuals
- Troubleshoot and resolve complex technical issues
- Bachelor's or Master's Degree in Computer Science, Information Systems, or a related field preferred.
- At least eight (8) to ten (10) years of experience in IT, with at least 4 years in a leadership role managing the ServiceNow platform
- Any of the following certifications are preferred:
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Implementation Specialist (CIS) in one or more modules such as:
- IT Service Management (ITSM)
- IT Operations Management (ITOM)
- Human Resources Service Delivery (HRSD)
- Customer Service Management (CSM)
- Security Operations (SecOps)
- ServiceNow Certified Application Developer (CAD)
- ServiceNow Certified Technical Architect (CTA)
- Deep understanding of ServiceNow architecture, including data model, table structure, and platform capabilities
- Experience managing multi-instance environments, including development, test, and production
- Proficiency in Flow Designer, Workflow Editor, Business Rules, Script Includes, UI Policies, and Client Scripts
- Familiarity with ServiceNow Store applications, Scoped Applications, and IntegrationHub
- Experience with ServiceNow upgrades, patching, and release management processes
- Knowledge of Performance Analytics, Virtual Agent, and AI Search capabilities
- Proven ability to establish and enforce platform governance frameworks, including:
- Development standards
- Change management processes
- Instance strategy and data segregation
- Experience leading design review boards and ensuring adherence to ServiceNow's Common Service Data Model (CSDM) and ITIL best practices
- Experience integrating ServiceNow with third-party systems using:
- REST/SOAP APIs
- MID Servers
- OAuth2 and SAML
- Familiarity with CI/CD pipelines and DevOps practices for ServiceNow development and deployment
- Ability to translate business needs into scalable and sustainable ServiceNow solutions
- Experience managing cross-functional teams including developers, architects, and business analysts
- Strong vendor management skills, including working with ServiceNow Professional Services and third-party implementation partners
ServiceNow Platform Developer
Posted 1 day ago
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Location: WALTHAM, MA- Onsite
Contract Role
Key Responsibilities
Requirement Analysis Analyzing business requirements and translating them into technical solutions within the ServiceNow platform.Platform Development Developing and customizing ServiceNow applications, modules, and components using various development techniques such as scripting (JavaScript, GlideScript), UI Policies, UI Actions, Business Rules, and WorkflowsFlows.Integration Development Designing, developing, and maintaining integrations between ServiceNow and other enterprise systems using REST, SOAP, MID Server, and other integration methods.Customization and Configuration Configuring and customizing ServiceNow modules and applications to meet business needs, including custom UI design, form configuration, and data model customization.ServiceNow Administration Administering and maintaining ServiceNow instances, including instance setup, configuration, user management, security controls, and performance tuning.Platform Upgrades and Patching Planning and executing ServiceNow platform upgrades, applying patches, and ensuring compatibility with existing customizations and integrations.Problem Resolution Troubleshooting and resolving technical issues and incidents related to ServiceNow platform functionality, configuration, and integration.Participate in the full ServiceNow implementation lifecycle, including requirement gathering, solution design, configuration, testing, and deployment.Design and configure ServiceNow modules such as ITSM (Incident, Problem, Change Management), ITOM, HRSD, and others based on business needs.Implement workflows, business rules, and automation to streamline processes and improve user experience.Work closely with IT teams, business stakeholders, and other ServiceNow professionals to align solutions with organizational goals.Provide post-implementation support, troubleshooting, and maintenance of the ServiceNow platform.Create and maintain comprehensive documentation for processes, configurations, and solutions. Ensure that best practices and ITIL frameworks are followed.Assist with upgrades, patches, and new releases to ensure platform stability and enhancement of functionality.Provide training and support to end users and junior team members as needed.
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
ServiceNow Platform Architect
Posted 1 day ago
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As a modern technology company, our Slalom Technologists are disrupting the market and bringing to life the art of the possible for our clients. We have passion for building strategies, solutions, and creative products to help our clients solve their most complex and interesting business problems. We surround our technologists with interesting challenges, innovative minds, and emerging technologies.
Slalom is seeking a Platform Architect with ITSM, ITAM, ITOM, CSM and/or SPM experience. Our capability partners with our clients to deliver ServiceNow strategy and design, technology advisory, solution design, deployment, go-live, training and change support.
As a Lead Platform Architect, you'll serve as a subject matter expert and trusted advisor across Slalom's most critical ServiceNow engagements. You'll design holistic, scalable, and future-ready solutions while leading technical delivery efforts in collaboration with both Slalom and client teams.
This role demands a high degree of functional and architectural expertise across ServiceNow, combined with professional maturity, client leadership, and the ability to operate effectively beyond IT-across lines of business, strategy, and transformation.
What You'll Do
- Lead ServiceNow solution architecture across complex implementations, ensuring alignment with client enterprise goals and ServiceNow best practices.
- Conduct and facilitate technical workshops to derive actionable requirements and user stories.
- Develop technical design documents and implementation roadmaps based on client needs.
- Collaborate with enterprise stakeholders to position ServiceNow as a foundational part of their application ecosystem.
- Architect solutions across multiple modules, such as ITSM, ITOM, ITAM, CSM, HRSD, GRC, and others.
- Participate in pre-sales activities including RFIs, RFPs, and early-stage solutioning.
- Guide delivery teams across development, testing, deployment, and post-go-live phases.
- Mentor and upskill developers and architects on ServiceNow modeling, architecture, and best practices.
- Maintain awareness of ServiceNow roadmap and emerging capabilities to guide client innovation.
- Participate in knowledge-sharing and the creation of reusable frameworks and delivery assets.
- Support travel engagements as required by project needs.
- 7+ years of experience designing and delivering ServiceNow solutions, with a minimum of two years in a technical leadership role performing full lifecycle implementations.
- Strong expertise in ServiceNow platform architecture and hands-on configuration across multiple modules (ITOM, ITSM, ITAM, CSM, HRSD, GRC, etc).
- Demonstrated understanding of relevant enterprise processes.
- Certified ServiceNow System Administrator (CSA) and Application Developer (CAD); additional CIS certifications (e.g., ITSM, ITOM, CSM) strongly preferred.
- Strong communication and client management skills-comfortable working with stakeholders from end-users to C-suite across both technical and non-technical audiences.
- Proven ability to lead solution design extensively across the ServiceNow platform.
- Experience working with agile delivery methodologies
- Experience working as a consultant at a consulting firm
- High attention to detail, able to meet tight deadlines while setting and maintaining clear client expectations.
- Passion for continuous learning, modern architecture practices, and building better ways of working.
- A future-focused mindset and the ability to help clients envision and move toward long-term digital goals.
About Us
Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all.
Compensation and Benefits
Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.
Slalom is committed to fair and equitable compensation practices. For this position at the Principal level, the base salary pay range is $22,000- 225,000. For this position at the Sr. Principal level, the base salary pay range is 140,000- 258,000. For this position at the Director level, the base salary range is 161,000- 281,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.
EEO and Accommodations
Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.
We will accept applications until September 5, 2025.
#LI-EC
ServiceNow Platform Architect
Posted 2 days ago
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Job Description
Job Description
Link Solutions is seeking a ServiceNow Platform Architect to join our team at Adelphi, MD.
- Must be a US Citizen
- DoD Secret Clearance required
- Non-remote (relocation incentive available)
The ServiceNow Platform Architect will lead the design of architecture and optimization of ServiceNow platform capabilities in support of ARL’s IT service delivery, automation, and workflow modernization efforts. This is a mission-critical leadership role responsible for maintaining technical excellence, innovation, and operational effectiveness across the ServiceNow environment.
Join a team of dedicated professionals at an industry-leading organization, where you will have the opportunity to work on innovative projects that contribute to national security. This position offers significant opportunities for career advancement and professional growth while supporting critical missions and operations.
Job Responsibilities:
- Lead the architectural design, development, and implementation of complex ServiceNow applications and modules, including Incident, Problem, Change, Asset, CMDB, Knowledge, and Service Catalog.
- Oversee ServiceNow platform performance, upgrades, integrations, and overall health to ensure stability, scalability, and security.
- Collaborate with stakeholders to gather and translate business and technical requirements into effective ServiceNow configurations and enhancements.
- Lead the development of custom applications, UI policies, business rules, workflows, and automation scripts using JavaScript and REST APIs.
- Guide the creation of dashboards, reporting mechanisms, and performance analytics to provide insights to stakeholders.
- Drive compliance with ITIL v4 standards and ARL/DoD enterprise IT policies.
- Provide expert troubleshooting and resolution of platform issues and user incidents.
- Stay abreast of ServiceNow’s evolving capabilities and recommend enhancements to support digital transformation.
- Mentor and lead junior developers, ensuring code quality, documentation, and delivery best practices.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Qualifications:
Qualifications
- Must be a US Citizen.
- Must have an active DoD Security Clearance.
- Must have an MS or BA/BS Degree in computer science or information technology with two (2+) years of additional experience.
- Five (5+) years of relevant experience working in IT software asset management, IT procurement, or related fields.
- IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.).
- ServiceNow Certified Application Developer (CAD), or equivalent.
Preferred:
- Proven experience leading ServiceNow implementations and module customizations in DoD or federal government environments.
- Deep understanding of JavaScript, GlideScript, HTML/CSS, REST APIs, and integration best practices.
- Familiarity with Agile/Scrum methodologies and DevOps pipelines within ServiceNow.
- Hands-on experience with Flow Designer, IntegrationHub, Performance Analytics, and Virtual Agent frameworks.
- Experience creating and modifying documentation for technical processes and procedures.
- Experience working in or supporting Army or Department of Defense (DoD) IT environments.
- Experience providing quality service and support for mission-critical systems and VIP end users.
- Excellent communication skills (written and oral) and interpersonal skills.
- Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks.
Salary Range: $111,000 - $186,000
Several factors influence the final salary or hourly rate, including but not limited to contract wage determinations, relevant work experience, role-specific skills and competencies, geographic location, educational background, certifications, and federal government contract labor categories.
Additional Information
Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation incentive program, certification reimbursement program, retirement, and more.
Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.
ServiceNow Platform Architect
Posted 9 days ago
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Job Description
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
Position Summary
The ServiceNow Platform Architect is responsible for the overall technical vision, architecture, and integrity of our ServiceNow platform. This role will work closely with IT leadership, business stakeholders, and development teams to ensure our ServiceNow instance is reliable, secure, scalable, and aligned with business objectives. You will set technical standards, lead platform governance, and design solutions that meet complex business requirements while maintaining compliance with industry regulations.
Key Responsibilities
- Define and maintain the ServiceNow platform architecture, ensuring alignment with enterprise standards and business goals.
- Lead the design and implementation of ServiceNow modules, including ITSM, ITOM, ITAM, IRM, HRSD, and custom applications.
- Serve as the primary technical authority for ServiceNow integrations, data flows, and automation across the organization.
- Develop and enforce platform governance, best practices, and standards for development, testing, deployment, and operations.
- Provide architectural guidance to internal teams and third-party partners, ensuring solutions are scalable, secure, and high performing.
- Evaluate and implement new ServiceNow features, capabilities, and upgrades, staying current with platform innovations and industry trends.
- Partner with InfoSec, risk, and compliance teams to ensure platform and data security, privacy, and regulatory compliance.
- Mentor and provide technical leadership to ServiceNow administrators, developers, and business analysts.
- Troubleshoot complex platform issues and ensure a high level of reliability and user satisfaction.
- Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent experience.
- 7+ years of IT experience, with at least 3 years as a ServiceNow Architect in an enterprise environment.
- Proven expertise with ServiceNow platform architecture, modules, and integrations (REST/SOAP APIs, MID Servers, etc.).
- Experience in a regulated industry (financial services, banking, insurance, etc.) and understanding of related compliance requirements.
- Strong understanding of ITIL/ITSM principles and enterprise IT processes.
- Solid knowledge of data security, privacy, and regulatory standards relevant to financial services.
- Excellent communication skills with the ability to explain complex technical concepts to non-technical stakeholders.
- ServiceNow Certified System Administrator (CSA) required; additional ServiceNow certifications (CIS, CAD, CTA) strongly preferred.
Salary Range:
$137,400 - 233,600 USD
Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.
Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at
We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.
ServiceNow Platform Developer
Posted 10 days ago
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Job Description
We are seeking a ServiceNow Platform Developer who will serve as a member of a highly collaborative team to own, analyze, design, develop and configure the ServiceNow platform. Create customized solutions in accordance with best practices utilizing ServiceNow platform supported programming languages. You will deploy and configure new platform modules and features and develop integrations with other systems.
Essential Duties & Responsibilities
- Develop functionality within the platform using supported languages to deliver continuous improvement to teammates, utilizing version control structure, build automation, code analysis and other quality processes that meet established guidelines and procedures.
- Own, design and update highly secure and scalable Enterprise software platforms across multiple environments (ex. Development, Test, Production and Disaster Recovery) and in accordance with industry best practices and internal change management standards.
- Analysis: Perform analysis of existing code bases, software systems, and integrated processes to correct, enhance or replace them. Solve Customer and Business problems through partnership and by reviewing the objectives and scope, gathering facts, analyzing data, and preparing alternatives.
- Implement and manage integrations with external data systems, financial systems and other platforms.
- Research, evaluate, and implement new technologies to expand functional and operational capabilities when needed.
- Resolve security vulnerabilities in accordance with Application Security guidance to reduce security risk and surface area.
- Support and participate in software deployments, some may be after regular business hours.
- Financial Services , Information Technology
ServiceNow Platform Architect
Posted 13 days ago
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Job Description
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
The ServiceNow Platform Architect serves as a technical leader, offering consultative guidance to the Platform Support Team, ensuring the platform aligns with business strategy, and making governance decisions. As a Platform Architect for ServiceNow, you will lead the design and implementation of ServiceNow solutions to enhance employee experiences, streamline service delivery, ensure robust security and governance, and drive digital transformation initiatives. With your extensive experience in ServiceNow architecture and knowledge of the latest technologies, you will act as a trusted advisor, overseeing the development and adoption of the platform while collaborating with cross-functional teams to develop solutions that align with enterprise objectives and simplify complex processes, thereby maximizing value through a "simple, streamlined, and scalable" approach.
Key Responsibilities
Platform Strategy & Roadmap
- Develops and evolve a platform architectural roadmap, aligned to and prioritized by business objectives.
- Develops and communicates measurements of platform progress and business impact.
- Guides Product teams as they design, implement, and support solutions that centre on the consumption of the platform.
- Manages stakeholder requirements for platform teams to ensure successful delivery. Collaborates with Takeda ServiceNow account and Impact teams to drive continuous value.
- Translates business requirements into technical requirements that other technical team members include in the project design and delivery.
- Establish technical Governance and standards for ServiceNow product development, configuration, and foundation that prioritize simplicity, reusability, AI and automation
- Drives the overall technical design and end-to-end platform design for assigned initiatives.
- Influences/coaches modern evolutionary platform architecture principles, practices and adoption of new features (Agentic AI, NowAssist, HyperAutomation, AIOps).
- Partners with Enterprise, Solution, Domain architects, ServiceNow Account and Impact team to identify and enable the top strategic technologies/platforms that will help shape Takeda's technology footprint to support cross-enterprise business requirements.
- Designs reference and platform architectures based on specific business constraints, requirements and dependencies.
- Designs architecture components, including design and documentation of architecture relevant platform changes or enhancements.
- Reviews and identifies gaps in architecture and assesses and defines remediation efforts or mitigation options.
- Drives cross-domain initiatives that are supported by E2E Design, applies digital standards to project platform architecture, and drives technical strategy and architectural tradeoff discussions.
- Collaborate with UX and digital teams to enhance ServiceNow products, ensuring an intuitive experience that promotes adoption and usability.
- 9+ years of experience in ServiceNow solution architecture, product design, and implementation.
- Bachelor's degree in Computer Science, Artificial Intelligence, or a related field.
- 6+ years of Extensive knowledge of ServiceNow's key platform capabilities (e.g., Intelligence, Automation, Omni channel engagements, Foundation Data, Automated testing)
- 5 + years of Experience with Servicenow UX Framework, UI Actions, UI Policies, Glide records, Script Includes, Business Rules, & ACLs within the ServiceNow framework (preferred)
- 5+ years Extensive architecture experience and strategic mindset to translate enterprise goals into ServiceNow product solutions, driving towards intelligence-based citizen development.
- 6+ years Deep knowledge of ServiceNow's key product suites (e.g., ITSM, ITOM, CSM, SecOps, IRM, HRSD, AppEngine).
- 8+ years of Fundamental understanding of the key technologies relevant to the ServiceNow integration solutions including SSO, SAML, SSL, Web Services, GraphQL, REST, LDAP, JDBC, ODBC. (required)
- ServiceNow Certified Implementation Specialist (CIS) or Certified Application Developer (CAD) required
- ServiceNow Certified Technical Architect (CTA) desired
- 3+ years of Experience with GenAI, ML, NLP , AIOps, Virtual Agent, Employee Center, WorkFlow Data Fabric and Process Automation frameworks, Mobile.
- Strong emphasis on Customer service and providing best-in-class end-user support.
- Sense of urgency and excellent prioritization skills and ability to work under time pressure
- Ability to solve complex technical and business problems.
- Ability to coordinate projects and interact management.
Preferred technologies:
ServiceNow Platform, AI/ML/GenAI, Agentic AI, Workflow data Fabric, JavaScript, Angular, Seismic, MySQL/MariaDB, SAML, SSL, Web Services, REST, JDBC, MCP, A2A
Takeda Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
Cambridge, MA
U.S. Base Salary Range:
$153,600.00 - $241,340.00
The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term and/or long-termincentives. U.S.based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S.based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Locations Cambridge, MABannockburn, IL, Exton, PA
Worker Type Employee
Worker Sub-Type Regular
Time Type Full time
Job Exempt
Yes
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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Servicenow Platform Developer
Posted 14 days ago
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Job Description
Immediate need for a talented Servicenow Platform Developer. This is a 06+months contract opportunity with long-term potential and is located in Santa Clara(Onsite) . Please review the job description below and contact me ASAP if you are interested.
Job ID: 25-76206
Pay Range: $85 - $90/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- ServiceNow Platform Developer responsible for designing, developing, and implementing solutions on the ServiceNow platform.
- Key Skills; Service Portal
- Workspace
- App Development
- Custom App Development
- Scripting & UI
- Javascript
- The ideal candidate will have strong experience with custom application development, integrations, and configuration of ITSM, CMDB, and related modules.
- Client platform development (Scoped Applications, Workflows, Business Rules, UI Policies)
- JavaScript, REST/SOAP APIs, Glide scripting
- ITSM, CMDB, and Service Catalog customization
- Integration using IntegrationHub and MID Server
- Client Certified Application Developer
- Need 15+ years of experience , Pure Developer .
Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
#Del
ServiceNow Platform Developer
Posted 21 days ago
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Job Description
ServiceNow Platform Developer - IRM & Customizations Basic Requirements: Minimum 7+ years Relevant ServiceNow Experience. Total IT experience minimum 9 Years. Comprehensive understanding and working experience in GRC/ IRM domain and ServiceNow GRC module implementation, IRM application working experience. ServiceNow GRC certification is a plus. Design, develop, and configure ServiceNow IRM solutions including workflows, scripts, and integrations. Collaborate with GRC/IRM stakeholders to translate business requirements into technical solutions. Experience successfully implementing the ServiceNow GRC platform and processes leveraging the governance, risk, and compliance (GRC) framework. Strong knowledge and familiarity with Risk, Policy and compliance, Audit and Vendor risk management processes Excellent verbal and written communication skills, ability to communicate clean, organized and thorough information and data appropriate for the intended audience Experience and knowledge of GRC various functions and cross skilled is a plus Proven experience as GRC developer or other GRC position. Development experience of a ServiceNow instance with handling of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisionsRequired Skills Experience with ServiceNow IRM data models and security architecture. ServiceNow Experience should include extensive scripting knowledge in ServiceNow, tool configuration, design work, technical configuration, and deployment. Strong knowledge of ServiceNow platform and scripting (JavaScript, Glide API). Mandatory GRC hands on experience at administrative experience. Able to work on configuration of the core applications such as Incident, Problem, Change, Service Catalog and workflows. Supported system integrations using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Experience with working or developing in any one of the following programming languages: JavaScript, CSS, HTML or HTML 5, Angular JS Experience in working on Agile/Scrum methodology. Excellent communication skills. CIS GRC certification is a plus. CSA certification mandatory. (1.) To adhere to quality standards, regulatory requirements and company policies (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases (3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans. (4.) To independently resolve tickets & esnure that the agreed SLA of ticket volume and time are met for the team. (5.) To provide support for on call escalations /L3 level support and doing incident & problem management (6.) Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts & conducting interviews/participation in hiring drives.
ServiceNow Platform Architect
Posted 21 days ago
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Job Description
About the job ServiceNow Platform Architect
Location : Plano, Texas
Special need- Green card Holder.
Job Requirement : Mandatory to have ServiceNow Certified Application Developer Certification
ServiceNow Platform Architect :
As a ServiceNow Certified Architect on our Governance Team, you will be responsible for designing and implementing solutions within the ServiceNow platform, specifically focusing on the CSM, ITSM, ITOM, CMDB modules for the Telecom industry. Your expertise will drive best practices, governance, and data stewardship related to Product Catalog and Product Inventory. This role requires a deep understanding of ServiceNow, excellent communication skills, and the ability to collaborate with cross-functional teams.
Responsibilities:
Solution Design and Governance:
Collaborate with business stakeholders, product managers, and technical teams to understand requirements and translate them into effective ServiceNow solutions.
Design end-to-end solutions that align with industry best practices, ensuring scalability, maintainability, and adherence to architectural standards.
Establish and enforce governance policies related to the CSM, ITSM, ITOM, CMDB emphasizing data quality, security, and compliance.
Product Catalog and Inventory Management:
Lead the design and maintenance of the Product Catalog within ServiceNow.
Define product hierarchies, attributes, and relationships to ensure accurate representation of offerings.
Implement data stewardship practices to maintain the integrity of product data.
Collaborate with stakeholders to enhance the catalogs usability and relevance.
Trouble Ticket LifeCycle Management Process Optimization:
Analyze existing Ticketing Flow processes and identify areas for improvement.
Optimize workflows, automation, and orchestration to streamline the processing.
Ensure seamless integration between the ServiceNow modules and external Systems and also various workflows.
Technical Leadership:
Provide architectural guidance to development teams, ensuring alignment with industry standards and best practices.
Mentor junior architects and developers, fostering a culture of continuous learning and growth.
Stay updated on ServiceNow releases, features, and capabilities relevant to the Telecom & Media domain.
Collaboration and Communication:
Work closely with cross-functional teams, including business analysts, developers, testers, and project managers.
Communicate complex technical concepts to non-technical stakeholders effectively.
Participate in project planning, estimation, and execution.
Continuous Improvement:
Monitor ServiceNow Platform performance, identify bottlenecks, and propose enhancements.
Drive continuous improvement initiatives.
Participate in ServiceNow community forums and contribute to knowledge sharing.
Qualifications:
ServiceNow Certification:
Certified ServiceNow System Administrator (CSA) and Certified Implementation Specialist (CIS) in ServiceNow IT Service Management (ITSM) or related modules.
ServiceNow Certified Application Architect (CAA) or Certified System Architect (CSA) preferred.
Industry Experience:
Minimum 5 years of experience in ServiceNow architecture, design, and implementation.
Specific experience in Telecom & Media industry processes, especially related to order management.
Technical Skills:
Proficiency in ServiceNow platform capabilities, including workflows, Flow Designer , and integrations.
Knowledge of REST APIs, JavaScript, and ServiceNow scripting.
Familiarity with data modelling and relational databases.
Communication and Leadership:
Excellent communication skills, both written and verbal.
Ability to lead and influence technical decisions.
Strong problem-solving and analytical abilities.