382 Services jobs in Lake Mills

**A Little About Us**
EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional, analytical, and AI workloads across any cloud, anywhere. EDB empowers enterprises to control risk, manage costs and scale efficiently for a data and AI led world. Serving more than 1,500 customers globally and as the leading contributor to the vibrant and fast-growing PostgreSQL community, EDB supports major government organizations, financial services, media and information technology companies. EDB's data-driven solutions enable customers to modernize legacy systems and break data silos while leveraging enterprise-grade open source technologies. EDB delivers the confidence of up to 99.999% high availability with mission critical capabilities built in such as security, compliance controls, and observability. For more information, visit Note: This role is 100% remote for candidates based in the US***
EDB is seeking a dynamic and experienced VP, Global Professional Services, to lead and scale our post-sales services organization, ensuring successful onboarding, implementation, and ongoing customer value realization. As a key member of the leadership team, you will drive customer satisfaction, retention and growth by delivering high-impact, repeatable services that support our EDB PG AI Platform and Solutions.
This role will be responsible for building a world-class services organization, developing strategic-service offerings, and ensuring strong alignment between customer success, product, sales and support functions.
**Your impact will be:**
**Leadership & Strategy:**
+ Set the vision and strategy for the professional services organization, aligning with company goals and customer needs
+ Lead, mentor, and grow a high-performing team of project managers, implementation consultants, and technical experts
+ Define and drive the professional services business model, including revenue targets, utilization goals and margin optimization
**Service Delivery Excellence**
+ Oversee end-to-end delivery of implementation projects, custom solutions, and technical engagements with enterprise and mid-market customers
+ Ensure delivery is on time, within scope, and with high customer satisfaction
+ Develop standard methodologies, tools and frameworks to ensure consistent, scalable delivery across projectsDevelop partner strategies to enhance and supplement the services needs of our global customers
**Customer & Stakeholder Engagement**
+ Act as a senior executive sponsor and trusted advisor to key clients
+ Partner with Sales to implement scalable growth strategies to identify and drive expansion opportunities within the customer base as well as increasing retention.
+ Collaborate with the Product team to enhance the customer experience, including serving as a key stakeholder in influencing product roadmap based on external customer needs and expectations.
+ Drive customer advocacy and identify expansion opportunities through services-led engagements
**Operational Performance:**
+ Establish KPIs to measure success across delivery, revenue, margin and customer satisfaction
+ Implement systems and processes to improve efficiency, forecast resource needs, and manage project pipelines
+ Own the services P&L, including revenue forecasting, cost control and profitability
**What you will bring:**
+ 15+ years of demonstrated leadership in managing the financial performance of a services organization, delivering industry standard gross margins and metrics via effective resource allocation, utilization optimization and rigorous project cost control
+ Proven success leading services organizations through growth and transformation
+ Strong background in customer engagement, project delivery, and solution consulting
+ Experience managing P&L and driving revenue growth through value-added services
+ Excellent executive communication, negotiation and relationship-building skills with the ability to influence at all levels
+ Strong analytical and problem-solving skills; data driven decision maker
+ 20% travel
EDB is committed to supporting our employees' overall well being by offering a range of benefits and resources to promote a healthy work-life balance and wellness. We provide access to CuraLinc to aid employees in health and wellness tips and practices, as well as Wellness Fridays extending to December 2025! Check out our career site for more information on perks and benefits and reach out to our Talent Acquisition team for region specific benefits.
We know it takes a unique mix of people and skills to help us in our mission to supercharge Postgres, and we understand that not everyone will check every box. We'd love to hear from you and we want you to apply!
EDB is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. EDB was built on a commitment to trust and respect each other and to embrace an array of people and ideas. These values remain at the center of our culture and are key to our company's integrity.
EDB does not seek or accept unsolicited resumes or CVs from recruitment agencies. EDB and its affiliates are not responsible for, and will not pay, any fees, commissions, or any other similar payment related to unsolicited resumes or CVs except as required in a written signed agreement between EDB and the recruitment agency or party requesting payment of a fee.
#LI-Remote #BI-Remote

**Job Description**
Oracle is leading the digital revolution. We are empowering nearly half a million businesses across the globe to turn untapped potential into real business value. You will connect the biggest enterprises of today with the tools to challenge in the digital economy of tomorrow.
**Description**
Join us to work with the largest customers in their industries. You will get the opportunity to build creative solutions to address the business challenges that stand in the way of their growth and success!
Oracle is a fast-paced, collaborative environment passionate about crafting customer success. We offer the most comprehensive, cloud-based technology. At Oracle, learning is constant. We develop our workforce through training, mentoring and internal mobility opportunities to help everyone succeed and achieve their aspirations.
Be an integral part of the exciting transformation to the cloud by identifying, progressing, and closing opportunities in marque customers.
**What You'll Do**
+ You will understand what motivates customers to buy and what drives the industry to grow faster and know how to tap into those needs in an effective way.
+ You will be responsible for encouraging long-term strategic relationships within select high profile enterprise accounts.
+ You will develop a robust qualified pipeline and handle strategic and customer centric account planning, crafting, owning and forecasting.
+ You will be the trusted advisor and influencer in winning customer decisions to buy, architect and adopt Oracle solutions.
+ You will work across the Oracle ecosystems and our technology partners to transform customer organizations and build enduring capabilities.
+ Cultivate client relationships by building trust, partnership and an emotional connection to the Oracle brand and team.
+ Gain access and establish relationships with key executives, C-level leaders and decision makers.
+ Master and share the "why Oracle story" that represents the value we provide to customers with our unified, multi-pillar offerings.
+ Build and implement key sales and business development initiatives to improve awareness of Oracle Data and PaaS Solutions and increase sales pipeline.
+ Successfully prospect into your assigned accounts to discover and develop viable selling opportunities.
+ Initiate and lead sophisticated sales cycles, using the support and strengths of key internal partners (Pre-Sales, Product Management, Executives and Industry Global Business Units to name a few).
+ Travel as required, as this role may be a virtual position.
**Required Skills/Experience**
**What You'll Bring**
Your passion, knowledge, and customer-centricity will help us become the number one cloud company in the world. We also look for:
+ You have experience selling to the C-suite, engineering and DevOps
+ You have an entrepreneurial spirit, and thrive in a dynamic environment
+ You are creative
+ You excel in a team-selling environment
+ You are driven
+ You have deep experience selling SaaS, IaaS, PaaS, Database
+ You are familiar with open source and other cloud tools (Dockers, Kubernetes, Terraform, Linux, Java)
+ You are solutions-oriented
+ You are inventive
+ You are results-oriented
+ You have a track-record of success selling complex solutions and exceeding expectations
+ You are committed to continuous learning
+ You are confident
A career at Oracle is defined by you. We give you the freedom-and the skills-to write your own success story. Whatever avenue you go down, you'll gain priceless learning experiences and be supported to do your best work.
**Apply Now Create the future with us. Apply now!**
**Responsibilities**
Primary job duty is to sell technology software products and related services in a defined territory. Identifies, qualifies and closes new opportunities. Manages accounts including the entire sales process from business development prospecting and specifications through contract negotiations, signing, and post-sales support. Leverages the Oracle sales model to maximize revenue growth and increase local market share. Builds and expands business partner revenue and self sufficiency.
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from: $97,800 to $185,100 per annum. May be eligible for equity. Eligible for commission with an estimated pay mix of 45/55.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

**Job Description**
Oracle is leading the digital revolution. We are empowering nearly half a million businesses across the globe to turn untapped potential into real business value. You will connect the biggest enterprises of today with the tools to challenge in the digital economy of tomorrow.
**Description**
Join us to work with the largest customers in their industries. You will get the opportunity to build creative solutions to address the business challenges that stand in the way of their growth and success!
Oracle is a fast-paced, collaborative environment passionate about crafting customer success. We offer the most comprehensive, cloud-based technology. At Oracle, learning is constant. We develop our workforce through training, mentoring and internal mobility opportunities to help everyone succeed and achieve their aspirations.
Be an integral part of the exciting transformation to the cloud by identifying, progressing, and closing opportunities in marque customers.
**What You'll Do**
+ You will understand what motivates customers to buy and what drives the industry to grow faster and know how to tap into those needs in an effective way.
+ You will be responsible for encouraging long-term strategic relationships within select high profile enterprise accounts.
+ You will develop a robust qualified pipeline and handle strategic and customer centric account planning, crafting, owning and forecasting.
+ You will be the trusted advisor and influencer in winning customer decisions to buy, architect and adopt Oracle solutions.
+ You will work across the Oracle ecosystems and our technology partners to transform customer organizations and build enduring capabilities.
+ Cultivate client relationships by building trust, partnership and an emotional connection to the Oracle brand and team.
+ Gain access and establish relationships with key executives, C-level leaders and decision makers.
+ Master and share the "why Oracle story" that represents the value we provide to customers with our unified, multi-pillar offerings.
+ Build and implement key sales and business development initiatives to improve awareness of Oracle Data and PaaS Solutions and increase sales pipeline.
+ Successfully prospect into your assigned accounts to discover and develop viable selling opportunities.
+ Initiate and lead sophisticated sales cycles, using the support and strengths of key internal partners (Pre-Sales, Product Management, Executives and Industry Global Business Units to name a few).
+ Travel as required, as this role may be a virtual position.
**Required Skills/Experience**
**What You'll Bring**
Your passion, knowledge, and customer-centricity will help us become the number one cloud company in the world. We also look for:
+ You have experience selling to the C-suite, engineering and DevOps
+ You have an entrepreneurial spirit, and thrive in a dynamic environment
+ You are creative
+ You excel in a team-selling environment
+ You are driven
+ You have deep experience selling SaaS, IaaS, PaaS, Database
+ You are familiar with open source and other cloud tools (Dockers, Kubernetes, Terraform, Linux, Java)
+ You are solutions-oriented
+ You are inventive
+ You are results-oriented
+ You have a track-record of success selling complex solutions and exceeding expectations
+ You are committed to continuous learning
+ You are confident
A career at Oracle is defined by you. We give you the freedom-and the skills-to write your own success story. Whatever avenue you go down, you'll gain priceless learning experiences and be supported to do your best work.
**Apply Now Create the future with us. Apply now!**
**Responsibilities**
Primary job duty is to sell technology software products and related services in a defined territory. Identifies, qualifies and closes new opportunities. Manages accounts including the entire sales process from business development prospecting and specifications through contract negotiations, signing, and post-sales support. Leverages the Oracle sales model to maximize revenue growth and increase local market share. Builds and expands business partner revenue and self sufficiency.
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from: $97,800 to $185,100 per annum. May be eligible for equity. Eligible for commission with an estimated pay mix of 45/55.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

**Come join our amazing team and work remote from home!**
The Business Support Services Manager is responsible for leading a team that is responsible for planning, forecasting, managing, monitoring, reporting, and resource management within Carrington's call center and dialer operations. Focus on the use of information and analytics to improve business processes. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is: $115,000.00/yr - $135,000.00/yr plus annual bonus.
**What you'll do:**
+ Develop the standard reporting practices for Customer Contact and the Dialer Operations.
+ Responsible for leading Carrington's Dialer Support and Operations teams and successful monitoring of the workforce management system for designated business units within the organization.
+ Carry out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; monitoring performance, rewarding, and disciplining employees; and addressing complaints and resolving problems.
+ Responsible for identifying and scheduling daily, monthly, quarterly, and annual reporting requirements.
+ Identify areas where reporting can streamline processes and procedures and work with management to implement.
+ Function as a Business Systems Analyst in obtaining business reporting needs and then design, build, and implement new reporting.
+ Recommend new or modified reporting methods and procedures to improve report content and accuracy of information.
+ Ensure that new system changes are implemented correctly and do NOT affect the contact center metrics or alter accordingly.
+ Manage programs and queries to retrieve, analyze, and forecast data for project, and programing requirements.
+ Ensures customer goals are met by analyzing work volume variances to forecast and provide direction to adjust scheduling/staffing levels accordingly.
+ Motivates and supports team in the production of weekly schedules and daily operational tasks.
+ May assist in the design and implementation of systems and programming used for reporting.
+ Conduct routine meetings with subordinates to ensure open communication of expectations and desired results.
+ Manage the analysis and reporting on service and operational performance improvement efforts.
+ Conduct Performance Reviews on staff members as required by the company.
+ Advanced knowledge of SQL, Power BI, Sybase, Crystal Reporting, and MS Applications including SQL Server Reporting Services, Excel, Access, and Power Point
+ Strong verbal and written communication skills
+ Knowledge of relevant and industry-specific computer software packages is preferred.
+ Working knowledge of call center technologies and processes including delinquency dialer routines, call routing and contact center fundamentals preferred.
+ Ability to understand complex problems and to collaborate and explore alternative solutions.
+ Ability to make decisions that have significant impact on the immediate work unit and monitor impact outside the immediate work unit.
+ Ability to organize, forecast and prioritize work schedules of others on long-term basis.
+ Ability to add, subtract, multiply, and divide and to record, balance, and check results for accuracy.
+ Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly.
+ Ability to work independently under limited supervision.
**What you'll need:**
+ Bachelor's Degree in computer science, software design, management information systems, engineering or a related field or equivalent experience.
+ Eight (8) or more years' IT experience with a strong focus on BI Reporting solutions.
+ Two (2) plus years related technical or contact center experience, with automated dialer management tools/applications in a large high call volume call center.
+ Two (2) plus years' experience in the banking, mortgage servicing and/or collections industry
**Our Company:**
Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: .
**What We Offer:**
+ Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
+ Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
+ Customized training programs to help you advance your career.
+ Employee referral bonuses so you'll get paid to help Carrington and Vylla grow.
+ Educational Reimbursement.
+ Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.
**Notice to all applicants: Carrington does not do interviews or make offers via text or chat.**
#LI-SY1
Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.

At Tektronix, we believe that encouraging a deeper sense of dedication and belonging is key to how we attract and retain our best people. By embracing our diverse experiences and views, we are better positioned to deliver results, build innovations that matter, and thrive in today's changing world. This reality encourages our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward crafting outstanding places where our teams work and thrive.

We are seeking a strategic and execution-oriented Services Business Systems Manager to own and optimize the suite of software tools that power our services business. In this role, you will serve as the critical interface between business stakeholders and technical teams, ensuring that our systems - from CRM to field service management, quoting, billing, and reporting - are effectively supporting and evolving with our services growth strategy.

Key Responsibilities:

• Act as the owner for key software systems used by our services team to run our business

• Partner closely with services leadership to understand evolving business objectives and translate them into system requirements and priorities.

• Collect VOC and VOE to understand where improvements will most dramatically impact key metrics and the user experience

• Own and maintain a roadmap of systems enhancements and integrations that align with business goals.

• Lead requirements gathering and drive prioritization of system improvements, balancing impact, effort, and dependencies.

• Deliver training and standard work to service teams to ensure successful adoption and proper use

• Work with IT, vendors, and cross-functional teams (e.g., Finance, Sales, Customer Success) to implement changes and manage rollouts.

• Monitor system adoption, collect user feedback, and continuously identify opportunities to streamline workflows or improve user experience.

• Serve as a subject matter expert for how technology enables our services operations.

Qualifications:

• 5+ years of experience in software product management, business systems, services operations, or IT project management.

• Strong understanding of how software systems support a services business (e.g., service scheduling, ticketing, quoting, billing)

• Experience working with MS Dynamics or other ERP/CRM/service management platforms strongly preferred

• Proven ability to prioritize and manage a roadmap of enhancements across multiple stakeholders.

• Excellent communication and collaboration skills with both business and technical audiences.

• Strong analytical skills and comfort with data-driven decision-making.

Bonus Points For:

• Experience in electronic test & measurement industry

• Familiarity with Agile product development

• Experience managing third-party vendors or software partners

• Strong lean/process improvement experience

#LI-RB

Ralliant Corporation Overview

Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life - faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.

We Are an Equal Opportunity Employer

Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at

About Tektronix

Tektronix, a wholly owned subsidiary of Ralliant Corporation, is a place where people are challenged to explore the boundaries of what's possible, bringing the digital future one step closer every day. Through precision-engineered measurement solutions, we work with our customers to eliminate the barriers between inspiration and realization of world-changing technologies. We believe that cultivating a deeper sense of loyalty and belonging is key to how we attract and retain our best people. This reality inspires our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward creating great places where our teams work and thrive. Realize your true potential at Tektronix - join us in revolutionizing a better tomorrow!

We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at

Bonus or Equity

This position is also eligible for bonus as part of the total compensation package.

Pay Range

The salary range for this position (in local currency) is 81,200.00 - 150,800.00

Is this role subject to ITAR?

The essential duties of this position require adherence to U.S. Government export control regulations. Accordingly, candidates must either be U.S. Persons (i.e., U.S. citizens, U.S. lawful permanent residents, or protected individuals as defined by 8 U.S.C. 1324b(a)(3)) or be prepared to collaborate with the company in securing the necessary U.S. government export authorizations. While the company encourages all interested applicants to apply, please be aware that ongoing employment is dependent upon obtaining the appropriate government export authorizations.

At Tektronix, we believe that encouraging a deeper sense of dedication and belonging is key to how we attract and retain our best people. By embracing our diverse experiences and views, we are better positioned to deliver results, build innovations that matter, and thrive in today's changing world. This reality encourages our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward crafting outstanding places where our teams work and thrive.
We are seeking a strategic and execution-oriented Services Business Systems Manager to own and optimize the suite of software tools that power our services business. In this role, you will serve as the critical interface between business stakeholders and technical teams, ensuring that our systems - from CRM to field service management, quoting, billing, and reporting - are effectively supporting and evolving with our services growth strategy.
Key Responsibilities:
+ Act as the owner for key software systems used by our services team to run our business
+ Partner closely with services leadership to understand evolving business objectives and translate them into system requirements and priorities.
+ Collect VOC and VOE to understand where improvements will most dramatically impact key metrics and the user experience
+ Own and maintain a roadmap of systems enhancements and integrations that align with business goals.
+ Lead requirements gathering and drive prioritization of system improvements, balancing impact, effort, and dependencies.
+ Deliver training and standard work to service teams to ensure successful adoption and proper use
+ Work with IT, vendors, and cross-functional teams (e.g., Finance, Sales, Customer Success) to implement changes and manage rollouts.
+ Monitor system adoption, collect user feedback, and continuously identify opportunities to streamline workflows or improve user experience.
+ Serve as a subject matter expert for how technology enables our services operations.
Qualifications:
+ 5+ years of experience in software product management, business systems, services operations, or IT project management.
+ Strong understanding of how software systems support a services business (e.g., service scheduling, ticketing, quoting, billing)
+ Experience working with MS Dynamics or other ERP/CRM/service management platforms strongly preferred
+ Proven ability to prioritize and manage a roadmap of enhancements across multiple stakeholders.
+ Excellent communication and collaboration skills with both business and technical audiences.
+ Strong analytical skills and comfort with data-driven decision-making.
Bonus Points For:
+ Experience in electronic test & measurement industry
+ Familiarity with Agile product development
+ Experience managing third-party vendors or software partners
+ Strong lean/process improvement experience
#LI-RB
**Ralliant Corporation Overview**
Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life - faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.
We Are an Equal Opportunity Employer
Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at
**About Tektronix**
Tektronix, a wholly owned subsidiary of Ralliant Corporation, is a place where people are challenged to explore the boundaries of what's possible, bringing the digital future one step closer every day. Through precision-engineered measurement solutions, we work with our customers to eliminate the barriers between inspiration and realization of world-changing technologies. We believe that cultivating a deeper sense of loyalty and belonging is key to how we attract and retain our best people. This reality inspires our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward creating great places where our teams work and thrive. Realize your true potential at Tektronix - join us in revolutionizing a better tomorrow!
We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at
**Bonus or Equity**
This position is also eligible for bonus as part of the total compensation package.
**Pay Range**
The salary range for this position (in local currency) is 81,200.00 - 150,800.00
**Is this role subject to ITAR?**
The essential duties of this position require adherence to U.S. Government export control regulations. Accordingly, candidates must either be U.S. Persons (i.e., U.S. citizens, U.S. lawful permanent residents, or protected individuals as defined by 8 U.S.C. 1324b(a)(3)) or be prepared to collaborate with the company in securing the necessary U.S. government export authorizations. While the company encourages all interested applicants to apply, please be aware that ongoing employment is dependent upon obtaining the appropriate government export authorizations.

Location: Anywhere in country.
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry - the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, Real Estate, Hospitality and Construction. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing, and secure. If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team!
Our Financial Services EY EDGE practice is made up of a team of professionals providing dedicated tax technical services to both US and global clients. EDGE stands for Exceptional Delivery and Growth Engine because this team operates in a technical environment with deep process and service delivery experience that distinguishes EY in the marketplace.
The opportunity
EY's FSO EDGE Private practice provides comprehensive and specialized tax assistance tailored to the unique needs of the high-net worth tax industry. The team has a dedicated focus toward serving privately held companies and their owners and their families. These clients span from family-owned businesses to private equity owned companies. One thing they all have in common is they are high growth private companies. As many companies choose to no longer go public, this is an ever increasing and exciting group of companies from start-up companies all the way to multi-billion-dollar global private enterprises. With a diverse portfolio of interesting and challenging work, you'll make an impact on some of the most technically demanding tax planning and compliance projects around. You'll be part of a growing global team, acting as a key point of contact for a wide range of clients and colleagues. This is an opportunity for cross-border and cross-functional teaming. In return, you can expect plenty of support designed with your own personal skills and experience. EY is a dynamic place to develop not only your technical tax knowledge, but also your professional leadership and business acumen. In this role, you will work alongside our professionals who are knowledgeable and experienced with varied and specialized facets of high-net worth taxation.
Your key responsibilities
A Services Manager in FSO EDGE Private will be responsible for delivering and managing tax compliance and consulting work for clients. This will include managing various responsibilities, from technical planning and advising of clients that include private entities (including C-Corp, S-Corp and Partnerships) as well as high-profile individuals/families. That will make you a trusted advisor and role model for your clients and our people across multiple teams, making this a great place to develop a diverse network of collaborative colleagues. Whatever you find yourself doing, you'll personally coach and develop a highly trained team, all while handling activities with a focus on quality and commercial value.
Responsibilities include
+ Consult with clients and demonstrate professional discretion by appropriately escalating complex tax and client relationship matters to senior management and subject-matter professionals, coordinating efforts, and managing expectations about timing of response and resolution
+ Deliver and manage compliance and consulting delivery services to meet deadlines for client deliverables
+ Ability to lead projects and work independently, with guidance in only the most complex situations
+ Incumbent has specialized depth and/or breadth of expertise
+ Manage communications with client tax liaisons, client trust administration teams and client trust officers to gather required information, to share information to support informed decision-making, and obtain instruction or authorization necessary for timely, accurate production of tax information statements, tax returns and related reporting
+ Support effective long-term relationships and manage workflow effectively with our clients
+ Manage engagement deliverables and team resources to achieve timely and accurate delivery of tax compliance services while effectively managing engagement economics
+ Advise and provide direction on complex tax matters, set expectations, coordinate daily work activities, and assign tasks to staff and seniors.
+ Review and evaluate the work of staff members to ensure accuracy, completeness, and compliance with relevant tax laws and regulations
+ Provide effective leadership, formal and informal feedback, and coaching to team members
Skills and attributes for success
+ Ability to recognize and identify problem areas that need to be addressed or escalated to ensure tax returns, tax research, tax accounting and other tax projects are timely and accurately completed
+ Experience presenting in client conversations regarding complex or difficult topics
+ Ability to break down complex tax projects into manageable components, analyze relevant information, and formulate client-centric solutions that comply with relevant laws and regulations
+ Ability to manage multiple work assignments, team members and deadlines simultaneously
To qualify for the role you must have
+ Bachelor's degree in Accounting, Finance, Business Administration, Tax, Law, or Economics
+ Minimum of 5 years of experience in a professional services or tax services organization in the financial services industry
+ Broad exposure to federal income taxation and exposure to state and local tax
+ Proficient in the use of various tax and accounting technologies
+ Excellent teaming, leadership, organizational, and verbal/written communication skills
+ Certified Public Accountant (CPA), Enrolled Agent (EA) or licensed attorney
What we look for
We're interested in tax professionals with a genuine interest in providing outstanding services to some of the world's most influential people. Working with people from all backgrounds, from executives and entrepreneurs to investors and families, you'll use your experience and status as a trusted advisor to maintain and further our reputation for excellence.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,100 to $87,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 122,600 to 212,800. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. 
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .

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