What Services Jobs are in the United States?

Description
We are seeking a detail-oriented and customer-focused Customer Service Representative to support our call center and order processing operations. This role is responsible for handling inbound customer inquiries, processing orders accurately, resolving issues, and providing exceptional service throughout the customer experience. The ideal candidate thrives in a fast-paced environment, communicates professionally, and can manage multiple priorities while maintaining accuracy and efficiency.
Requirements
+ Answer inbound customer calls and emails regarding products, services, orders, pricing, and account inquiries.
+ Process customer orders, returns, exchanges, and cancellations accurately and efficiently.
+ Enter and update customer information and order details within company systems.
+ Track order status and proactively communicate updates to customers.
+ Resolve customer concerns, complaints, and service issues in a professional and timely manner.
+ Coordinate with internal departments, including shipping, operations, sales, and accounting, to ensure customer satisfaction.
+ Maintain detailed records of customer interactions and transactions.
+ Research and reconcile order discrepancies, billing questions, and shipment issues.
+ Meet established service level goals for response time, call quality, and productivity.
+ Assist with special projects and administrative support as needed.
TalentMatch®
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
+ Assist customers with questions and recommendations
+ Manage sales transactions while working assigned cash register
+ Maintain security of cash and protect company assets
+ Keep the store well-stocked, and recover merchandise
+ Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
+ Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
+ Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
+ Other duties as assigned*
**Skills and Experience:**
+ High school diploma or equivalent is preferred
+ Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
+ Ability to follow instructions and interpret operational documents is required
+ Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
+ Excellent customer service and relationship management skills are required
+ Strong organizational and communication skills are required
+ Strong problem-solving and decision-making skills are required
**Perks and Benefits:**
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
+ Employee Assistance Program
+ Retirement plans
+ Educational Assistance
+ And much more!
_We are an_ _equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and mak_ _e_ _all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles._ _We are committed to_ _complying with_ _the Americans with Disabilities Act (ADA) and providing reasonable_ _accommodations to qualified individuals with disabilities_ _._
_This job specification should not be construed to imply that these requirements are the exclusive standards of the position._ _This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at_ _our_ _discretion._ _Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor._
_Please note, this job description is not a contract of employment and may be_ _modified_ _to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may_ _terminate_ _the employment relationship at any time, with or without cause or notice._
Part time
5846 N 43rd Avenue,Glendale,Arizona 85301
30071
Family Dollar

**Job Posting End Date**

Please note the job posting will close on the day before the posting end date
**Job Summary**
Assist in the installation, rearrangement, maintenance, operation, removal and inspection of electrical transmission and distribution facilities. Drive and operate vehicles associated auxiliary equipment.
**Job Description**
**Job Posting End Date**
** **
**Please note the job posting will close on the day before the posting end date.**
**Residency Requirements**
**Must reside within 35-mile radius/40 roadway miles of service location.**
ESSENTIAL JOB FUNCTIONS:
+ The following list sets forth the principal duties required for the job. This list is not intended to limit assignment of work or the degree of supervision under all operating conditions.
+ Employee may perform miscellaneous, related, and incidental work in addition to that specifically outlined below.
+ Open and close switches and install grounding devices to lines and equipment.
+ Climb poles or ride in bucket to install or repair wires, arms, insulators or other hardware on poles.
+ Install and repair underground facilities such as cable, transformers, potheads and pedestals.
+ Installs pole hardware and such auxiliary equipment as transformers, lightning arresters, switches, fuses and insulators, using hand tools and mechanical devices.
+ Cover energized lines with rubber goods to facilitate safe handling of high-voltage lines without interrupting service.
+ Use rubber gloves and sleeves to perform energized line work up to 15 KV.
+ Perform similar or less work as assigned.
MINIMUM REQUIREMENTS:
Education requirements are listed below: High School Diploma/GED
Work Experience requirement listed below: Journeyman Lineman certification.
Required License(s)/Certification(s) are listed below: Must possess and maintain a valid CDL A state driver's license.
OTHER REQUIREMENTS:
+ Must have the ability to climb and work at heights.
+ Must have the ability to communicate with employees, customers and the general public in a courteous and proper manner.
+ Must pass the AEP Pre-Assessment Evaluation.
+ Work Hours / Travel Requirements: 40 hours per week with overtime and travel as required.
+ Must be available for overtime callout including weekends and holidays.
**What You'll Get For a General Servicer:**
**$58.51**
**Where You Will Work:**
Chickasha, OK
**Compensation Data**
**Compensation Grade:**
U070-633
**Compensation Range:**
$58.51 - $58.51
The Physical Demand Level for this job is: H - Heavy Work: Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or greater than negligible up to 10-20 pounds of force constantly to move objects. Physical demand requirements are in excess of those for Medium Work.
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It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

Job Summary:
Acts as first point of contact for Kaiser Permanente members/patients and assists members/patients through registration process under minimal direct supervision. Practices proper cash handling and reconciliation processes in accordance with established policies and guidelines. Member and patient needs should be the primary focus of ones actions; develops and sustains productive member/patient relationships. Actively seeks information to understand member/patient circumstances, problems, expectations, and needs. Establishes and builds rapport and cooperative relationships with the public/members/ staff. Responds quickly to meet member/patient needs and resolve problems using good judgment. Functionality may differ based upon operational setting.
Essential Responsibilities:
+ Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws.
+ Customer Service (Greeting, navigating, instructing/educating)
+ Greets members/patients and provides reception services, to include directing and assisting members in navigating through the medical center. Provides wayfinding to appropriate care locations/departments as availability allows. Provides direction and instructional guidance to patients who are unable to perform check-in services independently via KP interactive and emerging technologies.
+ Provides coordination of services to address member needs related to benefits, finance and other member services utilizing available technology.
+ Provides reception for designated area(s); verifies patients visit with pre- established appointment scheduling; registers patients; verifies and selects appropriate insurance coverage including confirmation of alternate insurance, and assists members at designated KP interactive and emerging technologies and on all Kaiser Permanente sponsored electronic devices and technologies.
+ Provides patient information to family members, following established patient confidentiality guidelines.
+ Provides patients with assistance and education with regard to the use of KP interactive and emerging technologies.
+ Demonstrates flexibility when addressing various member issues and needs related to operations and member services.
+ Follows KP Service Standards.
+ General Job Functions:
+ Schedules member and non-member appointments and follow-ups, by telephone, mail, electronically or in person utilizing Kaiser Permanentes computer systems as directed by provider or pre-established protocol.
+ Ensures current schedules are accurate, makes authorized changes as appropriate.
+ Verifies members benefits, notifies member of applicable cost share and updates patients demographics information to include all patient registration and billing information. Escalate any issues as appropriate.
+ Directs patients to waiting areas. Obtains relevant information to determine priority appointment time/date, confirms appointment changes due to cancellations and notifies patients of available alternate times, schedules/registers for follow up appointments, tests and procedures.
+ Answers calls and relays messages to staff.
+ Distributes questionnaires, various medical/authorization/insurance forms, patient communication materials, and completes statistical reports as requested.
+ Provides patient instructions as appropriate.
+ Performs related clerical duties as required, such as direct booking, copying, etc.
+ Performs related clerical duties in support of Clinic Strategic Goals and Proactive Office Encounters.
+ Provides telephone reception for designated area by screening and referring incoming calls to appropriate staff; takes and relays messages; gives out general or procedural information.
+ May assist in orienting new employees.
+ Maintains courteous relations with patients and staff.
+ Follows Labor Management Principals.
+ May perform other duties as required.
+ Cash Handling
+ Follows Kaiser Permanente cash safeguarding and cash handling policies and procedures.
+ Determines and collects appropriate payments for services and products (where applicable) rendered as required per health plan coverage and the established fee schedule; informs member of account balance information; collects and documents in the computer system receipt of a variety of financial and non-financial forms and reviews with members as appropriate; directs patients to waiting areas.
+ Carries out appropriate cash control procedures of balancing total revenue received with computer system cash drawer to ensure accuracy; completes closing process in the computer system and deposits daily revenue securely in safe.
+ Additional duties for Service Representatives in Optical Services to include:
+ Coordinates eyewear for delivery to patient.
+ Communicates with the Optical Lab, Contact Lens Distribution Center, and other Optical Centers to manage eyewear order logistics
+ Assists with inventory control procedures
+ Additional duties for Service Representative in Laboratory to include:
+ Explains proper specimen collection to members, rejects unsatisfactory specimens.
+ Assures all pertinent information is entered into system during accessioning.
+ Updates and maintains all necessary logs.
+ Accessions laboratory requests in Health Connect/Laboratory Information System.
+ Maintains all printers - sorts and distributes results from printer processing.
+ Performs pre-analytical phase testing by centrifuging, separating, bar coding and transporting specimens.
Basic Qualifications:
Experience
+ Must successfully pass basic computer literacy test and demonstrate keyboarding proficiency.
+ Must successfully pass cash handling skills test
+ Must pass Customer Service Assessment test
Education
+ High School Diploma or GED required.
License, Certification, Registration
+ N/A
Additional Requirements:
+ Experience in using multi-line telephones
+ Recent experience in customer service
+ Must be able to work in a fast paced environment and meet established department performance standards and guidelines.
+ Cash handling or equivalent experience
+ Effective written and oral communication skills
+ Bilingual (English/Spanish) Level I required.
Preferred Qualifications:
+ Experience in medical office background, cashiering and or equivalent experience and medical terminology
+ Knowledge of Kaiser Permanentes computer systems
+ Demonstrates ability to deal with internal and external customers
+ Ability to prioritize and multi task.
+ For Optical Department - recent front-line service industry experience preferred
+ Notes:
+ May work in all areas of MOB (FM, Peds Lab Radiology OB/GYN, greeter) Possible future weekend Services.
+ Must successfully pass or have passed the bilingual test (within the last 12 months), or be active in the QBS program.
+ This is an on call position, days and hours may vary.
COMPANY: KAISER
TITLE: Service Representative-Ambulatory Services (Bilingual)
LOCATION: Cudahy, California
REQNUMBER:
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.

**Job Description:**
**Position Summary**
This position provides administrative and customer support for the Field Service organization. Responsibilities include maintaining customer records, coordinating and supporting service-related activities, promoting and administering maintenance agreements, and assisting sales and marketing initiatives. The role operates with minimal supervision from the Field Service Manager and serves as a key support resource for U.S. office operations. The incumbent is responsible for ensuring compliance with company and departmental policies, as well as adhering to established Field Service Standard Operating Procedures (FS-SOPs) to support efficient and consistent service delivery.
**Essential functions of the job (responsibilities):**
+ Prepare initial maintenance agreement and service contract quotations in collaboration with Service Managers and Field Service Engineers.
+ Process service contracts associated with SMT Sales Orders for the North America region.
+ Maintain and manage a contract quotation database, including follow-up activities for outstanding quotes.
+ Review customer purchase orders for accuracy and completeness, ensuring all required information is entered into QAD and ready for processing.
+ Initiate and coordinate contract billing activities for service agreement purchases.
+ Schedule and coordinate preventive maintenance visits with customers and Field Service personnel.
+ Track and monitor all obligations associated with Protect PM, Protect Parts, and Protect Plus service agreements.
+ Partner with Accounting to resolve service billing discrepancies and customer invoicing issues.
+ Maintain customer service files, including contracts, quotations, billing schedules, preventive maintenance schedules, installation reports, and related documentation.
+ Generate and distribute warranty expiration reports to Service Managers, providing visibility three months prior to expiration.
+ Develop and maintain quarterly utilization and performance reports, including QAD-generated metrics, charts, and trend analyses of month-to-date and year-to-date Field Service Engineer utilization.
+ Prepare ad hoc reports and analyses to support management decision-making.
+ Assist with the implementation, testing, and deployment of QAD system enhancements in partnership with the IT Department.
+ Close North America Field Service work orders in accordance with established procedures and guidelines.
+ Collaborate with Technical Support, Accounting, Finance, Service Managers, and Field Service Engineers to resolve time-and-material (T&M) service billing issues.
+ Manage machine installation scheduling for assigned regions by utilizing the Rolling Ship Report and maintaining installation tracking databases.
+ Coordinate and administer customer satisfaction survey activities for assigned regions.
+ Update and maintain Field Service Engineer schedules and activity records within SharePoint.
+ Participate in after-hours, weekend, and holiday on-call coverage to support service emergencies as required.
+ Maintain and update Field Service Representative (FSR) documentation and records.
+ Process the closing and invoicing of Field Service Reports.
+ Support ISB data integrity initiatives through accurate record maintenance and system updates.
+ Respond to customer inquiries regarding purchase orders, invoices, contracts, and service-related matters.
+ Analyze internal reports and operational data as directed to identify trends and support business objectives.
+ Create, maintain, and deliver training materials, work instructions, and process documentation across designated areas of responsibility.
**Requirements**
+ Minimum of a high school education or equivalent and at least five years of relevant experience in a customer service and/or manufacturing environment.
+ Demonstrated ability to build and maintain strong customer relationships while delivering exceptional customer service.
+ Strong administrative, organizational, and time management skills with a high level of attention to detail.
+ Excellent problem-solving and critical-thinking skills, with the ability to work effectively in situations where processes or procedures may not be fully defined.
+ Proven ability to prioritize workload, manage multiple tasks simultaneously, and meet deadlines in a fast-paced, high-volume environment.
+ Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and Access.
+ Strong aptitude for learning and utilizing business systems, software applications, and database tools.
+ Ability to analyze data and information, identify trends, and implement process improvements to enhance efficiency and effectiveness.
+ Effective written and verbal communication skills, with the ability to collaborate across departments and interact professionally with customers and stakeholders.
+ Self-motivated and capable of working independently while contributing effectively as part of a team.
**Physical requirements and working conditions:**
+ Ability to perform primarily sedentary work, including extended periods of sitting, with occasional standing and walking.
+ Ability to use a computer and standard office equipment for up to 8 hours per day.
**Other Pertinent Qualifications** **- Candidate must have:**
+ Valid USA Driver License.
+ Occasional domestic travel may be required.
Take advantage of the opportunity to join a high-performing, collaborative team where your contributions will make an immediate impact.
ITW EAE is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
**Compensation Information:**
The pay rate will depend on the successful candidate's qualifications and prior experience. The range for this position is :$29.70 - $36.00 (hourly). Enjoy competitive compensation and generous benefits that includes Health, Dental, Vision, Life and LTD insurance, Paid Parental Leave, 401k (with match), a generous tuition reimbursement program to support your continued growth and development.
_ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential._
_As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship._
_All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws._

Customer Service Representative
**Job details**
**General information**
**Entity**
Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment and interiors), space and defense. Its mission is to contribute sustainably to a safer world, where air transport becomes ever more environmentally friendly, comfortable and accessible. Present on every continent, the Group employs 110,000 people and generated 31.3 billion in revenue in 2025. Safran holds, either independently or through partnerships, leading global or European positions in its markets.
Safran was ranked second in the Aerospace & Defense sector in TIME magazine's ""World's Best Companies 2025"" ranking.
Join Safran Aerosystems: an international leader in aviation safety, fluid management and fuel systems. Our strength? Innovating to enhance flight safety (oxygen systems, evacuation systems, flotation systems) and driving the transition toward decarbonized aviation through sustainable fuels. 6,200 employees, operations in 7 countries, and one shared objective: a safer sky.
**Reference number**

**Job details**
**Domain**
Programs / Customer Relations
**Job field / Job profile**
Customer services and support - Customer support & services management (CSSM)
**Job title**
Customer Service Representative
**Employment type**
Permanent
**Professional category**
Administrative staff
**Part time / Full time**
Full-time
**Job description**
The Customer Service Representative is responsible for a Customer's portfolio. He/She is responsible for responding to the needs of our customers with timely, accurate and professional delivery. The CSR coordinates day to day activity for customer requests, processes customer orders and quotes, and maintains high quality and professional communication with internal and external Customers. They will ensure adherence with contractual obligations and internal processes and comply with company policy/procedure.
DUTIES AND RESPONSIBILITIES
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
- Requests lead time, price and data to build the quote for non-priced materials and prepare and submit quotes to customer.
- Liaise and follow up with internal department to create part number and update pricing information in ERP.
- Follows up on Quotes (RFQ) and convert to orders (CO) in a timely manner.
- Prepares, enters and follows-up orders to ensure good customer relations by meeting requested delivery dates and making sure orders are in compliance with Safran Terms & Conditions.
- Reviews all orders terms and conditions submitted by customers in depth to protect the business interest of the Company.
- Reviews orders prior to entering into system for correct pricing, order number and part number or description to ensure the accuracy of all data.
- Receives, reviews and acknowledges customer purchase orders, utilizing SPEC 2000/EDI/ AEROXCHANGE where applicable.
- Identify alternative solutions for required material or requested information to response to customer needs. Negotiate if needed lead time with Customers.
- Identify Customer critical situation and escalate within the organization to ensure AOG / Critical orders are shipped on time.
- Provides AWBs to the Customer and any requested shipping documents.
- Work cross functionally with other departments in resolving customer issues and escalations; including but not limited to: returns, quality issues, order discrepancies and transportation / delivery of material.
- Drive exceptional customer service both internally and externally.
- Engage in relationship-building with customers to ensure exceptional customer service and satisfaction.
- Document any Customer activity / requests in ERP and CRM.
- Responds to the customer via phone, fax, email, Spec2000 (SITA) or in person the same day or not later than within the same business day of receiving their communication, i.e., request for quote, customer order, status of order, change request, etc. The response could be the acknowledgement of the request with an estimated time for resolution.
**But what else? (advantages, specificities, etc.)**
DUTIES AND RESPONSIBILITIES, CONT'D
- Constantly monitor the backlog and pro-actively inform customers, with phone calls, of recovery plan if promise date will slip. Formal writing should follow after the phone call. Work closely with internal departments for sourcing and expediting, and follow up to meet customer expectations.
- Supports Accounts Receivables (AR) by being pro-active and taking the lead in resolving any open issues that may contribute to no / slow payment.
- Work with sales, accounting and Trade Compliance officer to establish new Customer accounts.
- Monitors assigned customers' "credit status", and proposes, on a priority basis, items that can be shipped to customers due to their "over credit limit" circumstances.
- Prepare established or special customer status reports to management, sales team or Customer Support for assigned customers.
- Utilize sound problem solving skills, decision making, and critical thinking skills to resolve customer issues and concerns.
- If needed serve as AOG officer in rotation CSRs.
- Additional responsibilities as assigned by management
**Candidate skills & requirements**
To accomplish this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
a) Knowledge and Skills
- Technical aptitude
- Computer skills including Windows, Outlook, Word and Excel. ERP knowledge would be a plus
- Accurate data entry
- Ability to work with people in a team environment.
- Ability to manage multiple tasks
b) Competencies
- Decision Making
- Problem Solving
- Communication
- Integrity
- Adaptability
- Teamwork
- Work Standards
c) Education and/or Experience
- Requires a high school diploma or equivalent and 2 years of experience in the field or in a related area.
- Previous customer service and or industry experience preferred
d) Communication Skills
- Excellent oral and written communication skills essential for interaction with customers as well as excellent phone etiquette
e) Physical Demands
- Ability to travel as needed.
**Annual salary**
$47,840
**Job location**
**Job location**
North America, United States, Georgia, Atlanta
**City (-ies)**
101 World Dr GA 30269 Peachtree City
**Applicant criteria**
**Minimum education level achieved**
High School Diploma/GED Equivalent
**Minimum experience level required**
More than 3 years
**Additional Languages preferred**
Spanish (Bilingual)
**ITAR Controlled Position: Select "Yes" if role requires U.S. citizenship/permanent residency**
No

Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We sit at the heart of the supply chain, partnering with producers and customers to source, make and deliver products that are vital for living. By providing customers with life's essentials, we enable businesses to grow, communities to prosper, and consumers to live well.
This position is in our Ag & Trading enterprise, where we connect producers and users of grains and oilseeds around the globe through origination, trading, processing, and distribution. We also offer a range of farmer services and risk management solutions.
**Job Purpose and Impact**
The Customer Service Representative will execute a limited scale of customer service activities for a single site team. In this role, you will provide clerical or administrative tasks to help optimize processing complex orders from customers and resolving order or delivery issues.
**Key Accountabilities**
+ Perform complex administrative or clerical tasks in support of improvement projects and commitments requiring a basicunderstanding of customer service practices and procedures.
+ Participate in executing customer service strategies.
+ Inform customers about order status, invoices and other standard information needed to complete the sale.
+ Provide administrative and clerical support to maintaining and updating tools or systems and relationships that supports accurate customer demand forecast, as well as other databases related to shipments and inventory management.
+ Handle complex clerical, administrative, technical or customer support issues under minimal supervision, while escalating only the most complex issues to appropriate staff.
+ Other duties as assigned
**Qualifications**
**Minimum Qualifications**
+ High school diploma, secondary education level or equivalent
+ Minimum of four years of related work experience
+ Experience with MS Office
**Preferred Qualifications**
+ Experience Salesforce
+ Grain industry knowledge
+ Experience with SAP
**Position Information**
+ Relocation assistance will not be provided for this position.
+ This position is based in Hickman, KY
+ Schedule: Day shift | Monday - Friday | 7:30 am - 4:00 pm
Equal Opportunity Employer, including Disability/Vet.
To apply using chat/text, please click Apply Now button OR use this link ( to create a login to apply.

As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed.
**Responsibilities:**
+ Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.
+ Research and resolve customer problems, acting as the customer liaison between other departments when necessary.
+ Back-up support to the inside sales team.
**Qualifications:**
+ High School Degree or Equivalent required
+ Associates' Degree preferred
+ 2-4 years of relevant experience
+ Solid interpersonal skills that allow one to work effectively in a diverse working environment
+ Able to effectively communicate both verbally and in writing
+ Able to work well under pressure
+ Strong attention to detail
+ Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
+ Computer literate, including effective working skills of MS Word, Excel, and e-mail
\#LI-A1
At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.
Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits ( and active community engagement, we create an environment where every team member has the opportunity to thrive.
Learn more about Working at Wesco here ( and apply online today!
Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.
_Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer._
_Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._
_This posting is for a current, active vacancy intended for immediate hire._

**Description**
**Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.**
**Summary:**
Provides and oversees training of coworkers/students in assigned work area, includes instruction in department techniques, processes and procedures according to established policies within lab. This is a leadership position focused on training new hires in the phlebotomy position. Must be competent in phlebotomy for all age ranges from newborn to geriatric.
**Schedule:**
Hours may vary depending on training needs - must be able to flex to 3am shift, 8am shift, or 4pm shift when training is occurring. Will rotate every 3rd weekend.
**Responsibilities:**
1. Maintains an environment of safety for patients, self and others.
2. Provides and oversees training of coworkers/students in assigned work area, includes instruction in department techniques, processes and procedures according to established policies. Maintains program to document competency of coworkers/students in technical procedures. Provides performance feedback to manager/team leader observed performance.
3. Acts as liaison between coworkers, management, and other teams within the laboratory and throughout the organization.
4. Provides work direction for coworkers/students. Assists with monitoring of overtime hours an ensures optimal efficiency throughout the work area.
5. Coordinates ordering of supplies and inventory to maintain adequate stock and minimize waste.
6. Operates the computer system utilizing routine programs to receive specimens and retrieve laboratory data. Assures that specimens are placed on the processor or delivered to various departments as appropriate and in a timely manner. Assures that shared specimens are received as appropriate and in a timely manner. Has the ability to identify and resolve problems.
7. Has the ability to prioritize, sort, and group specimen labels. Ensures that specimens are collected in a timely manner. Follows-up on uncollected specimens and cancellations.
8. Verifies specimen requirements and appropriate collection procedures prior to specimen collection. Performs specimen collection by venipuncture as required following documented policies and procedures. Performs specimen collection by micro-collection as required following documented policies and procedures. Maintains positive specimen identification throughout the specimen collection process. Demonstrates appropriate use of the PPID on a consistent basis. Records daily workload on appropriate logs as necessary.
9. Performs patient/specimen registration and test ordering functions as required and in accordance with corporate compliance guidelines.
**Other Information**
Other information:
**Education Requirements:**
● None required as long as other position qualifications are met.
**Licensure/Certification Requirements:**
● PBT
**Professional Experience Requirements:**
● At least three years related experience; or equivalent combination of education and experience. Phlebotomy experience required.
**Knowledge/Skills/and Abilities Requirements:**
● Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
**Job Details**
Legal Employer: STATE
Entity: UNC Medical Center
Organization Unit: Phlebotomy Services
Work Type: Full Time
Standard Hours Per Week: 40.00
Salary Range: $20.74 - $29.52 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type: Onsite
Work Schedule: Variable
Location of Job: US:NC:Chapel Hill
Exempt From Overtime: Exempt: No
This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email if you need a reasonable accommodation to search and/or to apply for a career opportunity.
Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.