4 Signature Healthcare jobs in the United States

Welcome to Clearway Health - a recognized Great Place to Work and destination organization! We are an award-winning culture where talented people are respected, informed, engaged, empowered, developed and where they want to grow and make a difference. We offer a wide range of benefits, perks and wellness programs in addition to continuous learning opportunities to help you grow. At Clearway Health, diversity, equity, inclusion and belonging are an essential part of our business and workplace culture.

As a pivotal team member, you will have the ability to dive into exciting tasks like preparing and distributing pharmaceuticals, including simple compound preparations. You will assist with inventory control and compliance audits, ensuring our pharmacy runs smoothly. You will provide exceptional customer service and maintain important pharmacy records, working directly with our Manager and Pharmacist, ensuring we deliver top-notch, patient-focused specialty pharmacy services. What sets you apart is your self-motivation, strong work ethic, and your commitment to creating a healthy work environment. You are an integral part of our mission, both for our client and Clearway Health, to make a real difference in the lives of our patients.

Day-Shift Weekly Schedules!

This role is Monday - Friday, with occasional Saturday shifts. The weekly schedule will follow one of the following shifts, but not limited to:

• 8:00 AM 4:30 PM
• 9:00 AM 5:30 PM
• 9:30 AM 6:00 PM

Additionally, Saturday shifts (8:00 AM 1:00 PM) are required every other weekend.

This position will be located on site at our client partner, Signature Healthcare, founded as Brockton Hospital in 1896, a not-for-profit, integrated healthcare system providing a wide range of services to patients of all ages throughout Southeastern Massachusetts. They are comprised of the award-winning Signature Healthcare Brockton Hospital, Signature Medical Group (SMG), a multi-specialty physician group of more than 150 physicians practicing in 15 ambulatory locations, and the Brockton Hospital School of Nursing. At Signature Healthcare, they are transforming how healthcare is delivered by providing integrated care to their patients. They bring together hospitals, healthcare providers, and community medical offices to create a seamless patient experience. This approach improves the quality of care, reduces costs and makes it easier for patients to get the care they need.

ESSENTIAL RESPONSIBILITIES/DUTIES:

• You excel in providing the highest level of customer service, whether it is answering calls or warmly greeting patients in person.
• You are an asset when it comes to assisting with medication preparation, ensuring everything is all right.
• Your role involves preparing the product for use, which includes packaging, repacking, compounding, bar-coding, or any other necessary manipulation.
• You ensure medication preparation is carried out in strict compliance with laws, regulations, accreditation standards, and our client's policies and procedures. This includes participating in a double-check system for all preparations.
• Also, you are responsible for delivering the product to patient care areas while upholding its integrity, security, and confidentiality.
• You maintain proficiency and are comfortable with various technology such as automated dispensing machines (i.e.: Parat Amax, TCG, etc.), robotics, barcoding systems (e.g., Verify), computer applications, and other pharmacy and general technology solutions.
• Your role requires strict adherence to all federal, state, and local laws, rules, and regulations, and compliance with all accreditation standards.
• You stay updated on all policies and procedures of the department and the organization, ensuring strict adherence.
• Your responsibilities include helping with inventory control, encompassing receiving, stocking, and replenishment of stock.
• You receive various products, such as those from wholesalers and direct shipments, and stock them according to legal storage requirements and the client's policy.
• Part of your duties involve diligently checking all products to ensure they are within their use-by date and suitable for use, following processes developed by department leadership.
• You actively monitor and replenish the stock of medications and supplies, while also communicating ordering needs to Pharmacists and purchasers in accordance with departmental procedures.
• It is your responsibility to maintain a clean, orderly, and safe working area, as required, ensuring that the pharmacy remains compliant with all relevant regulations.
• You play an active role in developing performance or quality improvement initiatives, actively participating in idea creation and the initiation and execution of projects.
• Your commitment to ongoing performance and quality improvement initiatives is evident through your active participation and cooperation in executing ideas.

EDUCATION:

• High School diploma or G.E.D. required, higher level education preferred.

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

• Must be Registered as a Pharmacy Technician with the Board of Pharmacy in the state where Clearway Health operates prior to the start date or per state requirements where registration is only valid upon employment.
• Active National Certification verified by PTCB or ExCPT is preferred.

EXPERIENCE:

• 2+ years of pharmacy-related experience required.

KNOWLEDGE AND SKILLS:

• Requires effective interpersonal skills to interact appropriately with patients, families/visitors, colleagues, and others.
• Ability to speak the English language, read, interpret, and follow complicated verbal and written instruction with precision, accuracy, and dependability.
• Additional language skills (beyond that of English) appropriate to the patient population served is helpful.
• Ability to multi-task, prioritize essential tasks and meet deadlines.
• Ability to perform work accurately and pay attention to detail, including being able to perform general mathematical functions (addition, subtraction, multiplication, division, percentages, ratios & proportions).
• Basic computer proficiency inclusive of the ability to access, enter, and interpret computerized data/information.
• Must maintain the required level of competency to perform the essential duties and responsibilities.

Special Working Conditions (On-call, travel, shift, coverage):

• Clearway Health Specialty Pharmacies, serving patients in hospitals, health systems, and communities, may require employees at client sites to work on company-recognized holidays, with eligibility for holiday pay.

Welcome to Clearway Health - a recognized Great Place to Work® and destination organization! We are an award-winning culture where talented people are respected, informed, engaged, empowered, developed – and where they want to grow and make a difference. We offer a wide range of benefits, perks and wellness programs in addition to continuous learning opportunities to help you grow. At Clearway Health, diversity, equity, inclusion and belonging are an essential part of our business and workplace culture. Clearway Health emerged as a solution from Boston Medical Center to improve access to care, provide personal support and manage the complex specialty medication needs of vulnerable patients and their families. We partner with hospitals, health systems and the communities they care for to accelerate their specialty pharmacy programs. At Clearway Health, we take great pride in our High Five! Values to provide best in class experiences for our employees , our clients and their patients . We welcome you to follow us on LinkedIn where you can also learn more about our company , culture , people , and careers .

POSITION SUMMARY:

We’re looking for a certified pharmacy technician who’s ready to bring their skills and experience into the specialty pharmacy space. As our Pharmacy Liaison, you’ll play a pivotal role as the bridge between patients and pharmacists, taking a hands-on approach to ensure exceptional care.

In this role, your pharmacy background will allow you to support patients with complex therapies while also enabling our clinical teams to deliver outstanding results. You’ll combine customer service excellence with a deep understanding of pharmacy operations, helping reshape the patient experience while contributing directly to the growth and success of our specialty pharmacy—and to the health system’s overall performance.

Working with specialty patients and their medications requires the same dedication and precision as managing high-value accounts: it’s about cultivating trust, delivering consistent support, and driving meaningful outcomes. This isn’t just a job—it’s an opportunity to make a measurable impact on patient lives and business excellence at the same time

Learn more about Signature Healthcare, our Client Partner!

This position will be located on site at our client partner, Signature Healthcare, founded as Brockton Hospital in 1896, a not-for-profit, integrated healthcare system providing a wide range of services to patients of all ages throughout Southeastern Massachusetts. They are comprised of the award-winning Signature Healthcare Brockton Hospital, Signature Medical Group (SMG), a multi-specialty physician group of more than 150 physicians practicing in 15 ambulatory locations, and the Brockton Hospital School of Nursing. At Signature Healthcare, they are transforming how healthcare is delivered by providing integrated care to their patients. They bring together hospitals, healthcare providers, and community medical offices to create a seamless patient experience. This approach improves the quality of care, reduces costs and makes it easier for patients to get the care they need.

ESSENTIAL RESPONSIBILITIES/DUTIES:

Patient Relationship Development and Client Sales – You will focus on sales/customer service with the goal of expanding your patient account base by enrolling and retaining specialty pharmacy services offered through Clearway Health.

Sales and Enrollment

• You accomplish set goals for enrolling patients into the Clearway Health Specialty Pharmacy program. Your success is measured consistently and evaluated through various sales and reporting platforms, focusing on customer relationships and the revenue performance of each individual specialty service line.
• You are responsible for performing enrollment functions, including following up on provided leads for new business and generating leads through your provider relationships or direct customer service engagements.

Patient Retention

• You build relationships with patients by offering them friendly, courteous, and efficient service, all while encouraging them to use Clearway Health to access its top-notch patient care services.
• You work closely with patients, delivering a full continuum of medication adherence support through various tools and applications.
• You provide outbound therapy/medication adherence check-ups by processing refills to eliminate any gaps.

Personnel Responsibilities

• You are responsible for building and maintaining relationships with providers, care teams, and ancillary support to ensure the continuity of sales and enrollment functions.

Internal & External Relationships

• You develop and nurture trusting relationships to deliver the highest level of care for complex patients.
• You maintain and support pharmacy interdepartmental relationships and management, ensuring a smooth transition of patient care from clinic to pharmacy.
• You take the lead in creating and developing strategic partnerships with various healthcare professionals, providing them with the necessary information and support to ensure successful patient care transitions.

Operational Responsibilities

• You are technically savvy, a natural problem-solver, and an effective communicator at all levels, both internally and externally.
• You skillfully navigate the patient Electronic Medical Record (EMR) to answer questions and provide documentation as needed for specialty pharmacy prior authorizations.
• You maintain effective communication with various healthcare professionals, such as doctors, nurses, clinical pharmacists, and practice managers, both in person, over the phone, and through written transmissions via EMR. Your interactions are consistently timely and professional, supporting new and ongoing initiatives.
• You excel at resolving high-level patient care issues, knowing when to involve managers or clinicians when needed. Your resourcefulness shines through when facing challenges, offering practical solutions to complex problems.
• Your capacity to work independently is evident as you manage your workload and consistently meet established goals in a fast-paced environment.
• You play a vital role in training and supporting new hires, helping them understand and meet the expectations for day-to-day operations in their specific roles.

EDUCATION:

• High School diploma or G.E.D. required, higher level education preferred.

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED :

• You must be registered as a Pharmacy Technician with the Board of Pharmacy in the state where Clearway Health operates prior to the start date or per state requirements where registration is only valid upon employment.
• Active National Certification verified by PTCB or ExCPT.

EXPERIENCE:

• 2+ years of direct pharmacy experience required.

KNOWLEDGE AND SKILLS:

• Excellent verbal and written English communication skills required; as well as ability to communicate professionally over the phone.
• Excellent interpersonal skills to provide superb, personalized customer service to instill confidence and advocate for patients; ability to explain required information to customers in a comprehensible manner.
• Organized, strong attention to detail, ability to self-direct through multitasking and prioritizing, dependable, empathetic, focused on quality service, goal oriented.
• Cultural sensitivity, understanding, and comfort with a wide range of social, racial, and ethnic populations.
• Must practice discretion and confidentiality as position deals with extremely sensitive and confidential data.
• Ability to understand, explain, and actively promote the clients' objectives through direct coordination and commitment to the program’s goals.
• Flexibility to adapt to changes in the departmental needs (i.e., assisting other team members, adjusting assignments, etc.).
• High proficiency in Microsoft Office, particularly Excel, Word, and Outlook. Ability to quickly learn other relevant applications that support management of patient care and assigned responsibilities; and ability to extract necessary information.

Additional preferred qualifications:

• Knowledge of transplants, hepatitis C, infectious diseases (including HIV), oncology and/or other specialty medication therapies preferred.
• Bilingual or multi-lingual skills (beyond that of English) appropriate to the patient population served is a plus.
• Knowledge of prior authorization request process to third party payors.
• Familiarity with 340B drug program and ACO hospital models.
• Knowledge of EPIC, Salesforce, Liberty, or other pharmacy and/or EMR systems.

Special Working Conditions (On-call, travel, shift, coverage):

• Clearway Health Specialty Pharmacies, serving patients in hospitals, health systems, and communities, may require employees at client sites to work on company-recognized holidays, with eligibility for holiday pay.

The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required. External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.

Welcome to Clearway Health - a recognized Great Place to Work and destination organization! We are an award-winning culture where talented people are respected, informed, engaged, empowered, developed and where they want to grow and make a difference. We offer a wide range of benefits, perks and wellness programs in addition to continuous learning opportunities to help you grow. At Clearway Health, diversity, equity, inclusion and belonging are an essential part of our business and workplace culture. Clearway Health emerged as a solution from Boston Medical Center to improve access to care, provide personal support and manage the complex specialty medication needs of vulnerable patients and their families. We partner with hospitals, health systems and the communities they care for to accelerate their specialty pharmacy programs. At Clearway Health, we take great pride in our High Five! Values to provide best in class experiences for our employees , our clients and their patients . We welcome you to follow us on LinkedIn where you can also learn more about our company , culture , people , and careers .

POSITION SUMMARY:

Were looking for a certified pharmacy technician whos ready to bring their skills and experience into the specialty pharmacy space. As our Pharmacy Liaison, youll play a pivotal role as the bridge between patients and pharmacists, taking a hands-on approach to ensure exceptional care.

In this role, your pharmacy background will allow you to support patients with complex therapies while also enabling our clinical teams to deliver outstanding results. Youll combine customer service excellence with a deep understanding of pharmacy operations, helping reshape the patient experience while contributing directly to the growth and success of our specialty pharmacyand to the health systems overall performance.

Working with specialty patients and their medications requires the same dedication and precision as managing high-value accounts: its about cultivating trust, delivering consistent support, and driving meaningful outcomes. This isnt just a jobits an opportunity to make a measurable impact on patient lives and business excellence at the same time

Learn more about Signature Healthcare, our Client Partner!

This position will be located on site at our client partner, Signature Healthcare, founded as Brockton Hospital in 1896, a not-for-profit, integrated healthcare system providing a wide range of services to patients of all ages throughout Southeastern Massachusetts. They are comprised of the award-winning Signature Healthcare Brockton Hospital, Signature Medical Group (SMG), a multi-specialty physician group of more than 150 physicians practicing in 15 ambulatory locations, and the Brockton Hospital School of Nursing. At Signature Healthcare, they are transforming how healthcare is delivered by providing integrated care to their patients. They bring together hospitals, healthcare providers, and community medical offices to create a seamless patient experience. This approach improves the quality of care, reduces costs and makes it easier for patients to get the care they need.

ESSENTIAL RESPONSIBILITIES/DUTIES:

Patient Relationship Development and Client Sales You will focus on sales/customer service with the goal of expanding your patient account base by enrolling and retaining specialty pharmacy services offered through Clearway Health.

Sales and Enrollment

• You accomplish set goals for enrolling patients into the Clearway Health Specialty Pharmacy program. Your success is measured consistently and evaluated through various sales and reporting platforms, focusing on customer relationships and the revenue performance of each individual specialty service line.
• You are responsible for performing enrollment functions, including following up on provided leads for new business and generating leads through your provider relationships or direct customer service engagements.

Patient Retention

• You build relationships with patients by offering them friendly, courteous, and efficient service, all while encouraging them to use Clearway Health to access its top-notch patient care services.
• You work closely with patients, delivering a full continuum of medication adherence support through various tools and applications.
• You provide outbound therapy/medication adherence check-ups by processing refills to eliminate any gaps.

Personnel Responsibilities

• You are responsible for building and maintaining relationships with providers, care teams, and ancillary support to ensure the continuity of sales and enrollment functions.

Internal & External Relationships

• You develop and nurture trusting relationships to deliver the highest level of care for complex patients.
• You maintain and support pharmacy interdepartmental relationships and management, ensuring a smooth transition of patient care from clinic to pharmacy.
• You take the lead in creating and developing strategic partnerships with various healthcare professionals, providing them with the necessary information and support to ensure successful patient care transitions.

Operational Responsibilities

• You are technically savvy, a natural problem-solver, and an effective communicator at all levels, both internally and externally.
• You skillfully navigate the patient Electronic Medical Record (EMR) to answer questions and provide documentation as needed for specialty pharmacy prior authorizations.
• You maintain effective communication with various healthcare professionals, such as doctors, nurses, clinical pharmacists, and practice managers, both in person, over the phone, and through written transmissions via EMR. Your interactions are consistently timely and professional, supporting new and ongoing initiatives.
• You excel at resolving high-level patient care issues, knowing when to involve managers or clinicians when needed. Your resourcefulness shines through when facing challenges, offering practical solutions to complex problems.
• Your capacity to work independently is evident as you manage your workload and consistently meet established goals in a fast-paced environment.
• You play a vital role in training and supporting new hires, helping them understand and meet the expectations for day-to-day operations in their specific roles.

EDUCATION:

• High School diploma or G.E.D. required, higher level education preferred.

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED :

• You must be registered as a Pharmacy Technician with the Board of Pharmacy in the state where Clearway Health operates prior to the start date or per state requirements where registration is only valid upon employment.
• Active National Certification verified by PTCB or ExCPT.

EXPERIENCE:

• 2+ years of direct pharmacy experience required.

KNOWLEDGE AND SKILLS:

• Excellent verbal and written English communication skills required; as well as ability to communicate professionally over the phone.
• Excellent interpersonal skills to provide superb, personalized customer service to instill confidence and advocate for patients; ability to explain required information to customers in a comprehensible manner.
• Organized, strong attention to detail, ability to self-direct through multitasking and prioritizing, dependable, empathetic, focused on quality service, goal oriented.
• Cultural sensitivity, understanding, and comfort with a wide range of social, racial, and ethnic populations.
• Must practice discretion and confidentiality as position deals with extremely sensitive and confidential data.
• Ability to understand, explain, and actively promote the clients' objectives through direct coordination and commitment to the programs goals.
• Flexibility to adapt to changes in the departmental needs (i.e., assisting other team members, adjusting assignments, etc.).
• High proficiency in Microsoft Office, particularly Excel, Word, and Outlook. Ability to quickly learn other relevant applications that support management of patient care and assigned responsibilities; and ability to extract necessary information.

Additional preferred qualifications:

• Knowledge of transplants, hepatitis C, infectious diseases (including HIV), oncology and/or other specialty medication therapies preferred.
• Bilingual or multi-lingual skills (beyond that of English) appropriate to the patient population served is a plus.
• Knowledge of prior authorization request process to third party payors.
• Familiarity with 340B drug program and ACO hospital models.
• Knowledge of EPIC, Salesforce, Liberty, or other pharmacy and/or EMR systems.

Special Working Conditions (On-call, travel, shift, coverage):

• Clearway Health Specialty Pharmacies, serving patients in hospitals, health systems, and communities, may require employees at client sites to work on company-recognized holidays, with eligibility for holiday pay.

The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended