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Technical Sales and Field Service Engineer
Lombard, Illinois
CaptiveAire
Job Viewed
Job Description
Position Summary:
Seeking a driven and motivated engineer to join our sales team focusing on growing business with existing customers and developing new business. This position will involve applications engineering, sales support and field service work. Sales Engineers should be comfortable working in a result-driven, fast-paced environment.
Position will involve extensive formalized training plus work under a mentor, developing skills and gaining an understanding of CaptiveAire products, how we go to market, application engineering processes etc. as well as business development and sales strategies.
Why Work for CaptiveAire?
Nation's leading manufacturer of commercial kitchen ventilation systems, and now offering a complete solution of fans, heaters, ductwork and HVAC equipment. Our primary purpose is to provide fully integrated, sustainable HVAC Systems.
Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
Mission: to provide the highest quality products and service to our users at the lowest possible price
Strong commitment to the development of our employees, including continuous education opportunities like sponsorship for Professional Engineering license and continuous education through weekly webinars and company developed technical videos
What our employees have to say:
There is never a day you don't learn something new at CaptiveAire. I am able to learn something new due to the freedom to take on new tasks independently and problem solve.
I love the mindset of continuous learning and pushing the bounds of your capabilities and knowledge. I love the people I work with and the environment, particularly in a world where remote work is common. I love how Captiveaire is all about connections, with customers, coworkers, end users, and everyone in between.
One of the things I appreciate most about CaptiveAire is how strongly it embodies the entrepreneurial spirit. I'm empowered with the autonomy to manage my work independently, while also benefiting from the robust support and resources of a large, well-established company.
CaptiveAire is fast-moving and no-nonsense. We operate differently than any other company that I've worked for with our decentralized structure. Quick action is taken when a good idea is presented. We are focused on end users where the rest of the industry is very short-sighted. We are on the front lines, actively changing the landscape of the HVAC industry.
Learn more about CaptiveAire and our products here
A Day in the Life:
A technical sales role encompasses a wide variety of tasks where one day does not look exactly like the next. The projects our team handles are high in volume and unique from one another, spanning throughout the whole course of design, procurement, coordination, and post-sale support.
Typical tasks include:
Outside sales meetings and calls to build relationships with existing and new customers
Application engineering to apply our products using sound engineering principles
Project management of installations in progress - Managing schedules/plans to guarantee we can get equipment on site when the site needs it, in turn creating satisfied and returning customers.
Service and technical support of existing equipment
Supporting end users to maintain high levels of customer service, from assisting contractors with wiring on site to remote troubleshooting for staff in the kitchen.
Two to three full days per week in the office working on bids, one to two days on job sites, and dedicate another day to developing the territory. Territory development may include giving presentations to the engineering community, dropping off donuts to a new customer, or meeting a new contact with an existing customer.
Comments from some of our sales engineers:
Every day I get to help someone. Whether it's an engineer with a design, a contractor with a troubleshooting issue, or an end user looking for help to obtain better indoor air quality. I get to use my engineering skills, people skills and business skills every day.
Our main 'role' is not to sell products but to provide solutions - kitchen ventilation solutions, commercial ventilation solutions, heating/air conditioning solutions. I enjoy getting to work directly with end users and helping them complete their business goals. Attending a soft opening after completing a full design-build project with an owner is rewarding.
I love the balance between working on designs in the office and also having that face to face interaction with our customers. It's awesome to handle the design phase of a project, then also take charge of the procurement process with the end user/customer and lastly watch our equipment perform as designed once installed and the project is complete. I also love the growth aspect of my role, I enjoy molding and shaping our business in order to set it up for success and then see the value we are adding to the market.
Primary Job Responsibilities:
Provide integrated application engineering and design support for a wide range of ventilation applications with the goal of providing sustainable products and the latest technologies best designed to meet the customers' needs.
Work directly with Engineers, Contractors, End Users, and Food Service Dealers.
Daily tasks include inside sales support, application engineering and outside sales.
Responsibilities will vary and may include presentations, quotes, submittals, technical product support, job site visits and hands on troubleshooting as needed.
Educate and promote CaptiveAire products to users in your market. This includes conference calls, meetings, organizing presentations, and product demos.
Research and develop new business opportunities with new and existing users.
Top notch customer service and willingness to go above and beyond to serve the customer.
Quick turnaround times a priority.
Continuously evaluate and improve processes as well as the customer experience.
Required skills:
0-5 years experience
4 year technical degree in a mechanical, electrical, construction or science-oriented curriculum preferred
Excellent computer, organizational and communication/presentation skills
Problem solving with a passion for continuous learning
Strong desire to interface with the customer
Embrace new technologies and business savvy
Passion for work with aggressive nature to succeed
Willing to travel for various training opportunities
MUST BE A 'GO GETTER'!
Benefits:
Medical, dental and vision insurance
Disability & life insurance based upon election of medical insurance
401k with employer match
Paid holidays
Paid time off (PTO) based upon tenure
Flexible spending account (FSA)
Tuition reimbursement, including for Professional Engineering (PE) License
Relocation assistance
Salary:
$70k-$100k base, negotiable dependent on experience, with additional monthly bonus based on productivity and profits.
Captive-Aire Systems, Inc. is proud to be an equal opportunity workplace. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
To qualify, applicants must be legally authorized to work in the United States. At this time, we are not able to consider applicants that require sponsorship, now or in the future, for employment visa status.
#LI- TL1
#P1
by Jobble
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On-Site Service Engineer
35298 Birmingham, Alabama
Labcorp
Posted 4 days ago
Job Viewed
Job Description
**ON-SITE SERVICE ENGINEER: Birmingham, AL**
We have an immediate opening for an On-Site Service Engineer in Birmingham, AL. This position is 2nd shift. Occasionally this position may have to work different shifts and be on-call for nights and weekends. The position reports to the Protedyne Director of Customer Care. The ideal candidates must work well under minimal managerial direction to perform customer support activities involving installation, troubleshooting, repair, qualifications, validation services, and preventive maintenance for complex laboratory automation. May also be required to provide operator training and field upgrades as required. The positions will train at Protedyne's Bloomfield, CT facility for the first 2-3 months.
**Work Schedule:** Monday - Friday 3:00pm-11:30pm
**Responsibilities:**
+ Responsible for the Propel, Matrix, and Propel Plate Accelerator systems - running the systems, completing preventative maintenance and doing routine and emergency repairs.
+ Executes Factory Acceptance Testing of automation equipment at Protedyne's manufacturing site in Windsor, CT.
+ Installs equipment at customer sites and conducts Site Acceptance Tests.
+ Responsible for system upgrades, qualifications and testing.
+ Responsible for the upkeep and accuracy of assigned inventory.
+ Provides high level of customer support in a fast-paced and challenging work environment.
+ Continuously improves knowledge and skills to increase proficiency on equipment.
+ Routinely completes administrative paperwork such as but not limited to: Customer Feedback, Time Reports, Inventory Reports, Equipment Checklists, and Maintenance Checklists.
+ Occasionally provides training for operators of equipment.
+ 25% domestic travel required (mostly during 3-month training period)
+ Provide weekend, holiday and after hours work.
+ Perform other assigned duties as required.
**Requirements:**
+ Associate's degree or higherin a technical field or an equivalent combination of training and experience.
+ Computer literacy required (Microsoft Excel, word, Outlook)
+ Working knowledge of various troubleshooting/analysis tools. Proficient use of diagnostic instrumentation and equipment such as DVMs, Oscilloscopes, Micrometers, etc.
+ Minimum of 3 years related field service experience with complex automation systems.
+ Previous Field Service experience in medical or laboratory automation is a plus.
+ Demonstrates strong interpersonal and customer satisfaction skills.
+ Demonstrated ability to troubleshoot complex electrical, pneumatic, and mechanical systems.
+ Must possess excellent analytical, problem-solving and communication skills and demonstrate the ability to make sound judgments in the field.
+ Ability to accurately diagnose issues as described by customers. Ability to triage calls and develop a best practices solution to keep systems in production.
+ Ability to instruct customers in system operation and maintenance.
+ The ability to maintain professional demeanor and sense of humor in demanding situations at customer site.
+ Must be able to lift and carry heavy items (minimum 50 lbs) regularly such as inventory, tools, and instrumentation.
+ Must be able to work independently and take ownership of on-site service responsibilities.
**Benefits:** Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here ( **.**
**Labcorp is proud to be an Equal Opportunity Employer:**
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
**We encourage all to apply**
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site ( or contact us at Labcorp Accessibility. ( ) For more information about how we collect and store your personal data, please see our Privacy Statement ( .
We have an immediate opening for an On-Site Service Engineer in Birmingham, AL. This position is 2nd shift. Occasionally this position may have to work different shifts and be on-call for nights and weekends. The position reports to the Protedyne Director of Customer Care. The ideal candidates must work well under minimal managerial direction to perform customer support activities involving installation, troubleshooting, repair, qualifications, validation services, and preventive maintenance for complex laboratory automation. May also be required to provide operator training and field upgrades as required. The positions will train at Protedyne's Bloomfield, CT facility for the first 2-3 months.
**Work Schedule:** Monday - Friday 3:00pm-11:30pm
**Responsibilities:**
+ Responsible for the Propel, Matrix, and Propel Plate Accelerator systems - running the systems, completing preventative maintenance and doing routine and emergency repairs.
+ Executes Factory Acceptance Testing of automation equipment at Protedyne's manufacturing site in Windsor, CT.
+ Installs equipment at customer sites and conducts Site Acceptance Tests.
+ Responsible for system upgrades, qualifications and testing.
+ Responsible for the upkeep and accuracy of assigned inventory.
+ Provides high level of customer support in a fast-paced and challenging work environment.
+ Continuously improves knowledge and skills to increase proficiency on equipment.
+ Routinely completes administrative paperwork such as but not limited to: Customer Feedback, Time Reports, Inventory Reports, Equipment Checklists, and Maintenance Checklists.
+ Occasionally provides training for operators of equipment.
+ 25% domestic travel required (mostly during 3-month training period)
+ Provide weekend, holiday and after hours work.
+ Perform other assigned duties as required.
**Requirements:**
+ Associate's degree or higherin a technical field or an equivalent combination of training and experience.
+ Computer literacy required (Microsoft Excel, word, Outlook)
+ Working knowledge of various troubleshooting/analysis tools. Proficient use of diagnostic instrumentation and equipment such as DVMs, Oscilloscopes, Micrometers, etc.
+ Minimum of 3 years related field service experience with complex automation systems.
+ Previous Field Service experience in medical or laboratory automation is a plus.
+ Demonstrates strong interpersonal and customer satisfaction skills.
+ Demonstrated ability to troubleshoot complex electrical, pneumatic, and mechanical systems.
+ Must possess excellent analytical, problem-solving and communication skills and demonstrate the ability to make sound judgments in the field.
+ Ability to accurately diagnose issues as described by customers. Ability to triage calls and develop a best practices solution to keep systems in production.
+ Ability to instruct customers in system operation and maintenance.
+ The ability to maintain professional demeanor and sense of humor in demanding situations at customer site.
+ Must be able to lift and carry heavy items (minimum 50 lbs) regularly such as inventory, tools, and instrumentation.
+ Must be able to work independently and take ownership of on-site service responsibilities.
**Benefits:** Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here ( **.**
**Labcorp is proud to be an Equal Opportunity Employer:**
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
**We encourage all to apply**
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site ( or contact us at Labcorp Accessibility. ( ) For more information about how we collect and store your personal data, please see our Privacy Statement ( .
View Now
0
Senior On-Site Service Specialist
06030 Farmington, Connecticut
Ricoh Americas Corporation
Posted 4 days ago
Job Viewed
Job Description
**Summary:**
Join our dynamic team as a **Senior On-Site Service Specialist** , where you will play a pivotal role in enhancing our clients' experience through exceptional operations support. You will engage with cutting-edge technology in high-volume duplicating, production, sorting, and mailing tasks, ensuring seamless operations and client satisfaction. Whether performing maintenance, troubleshooting equipment, or providing reception services, you will be at the heart of our service delivery.
**Roles and Responsibilities:**
Operate high-volume 2D or 3D print and copy machines, ensuring quality and efficiency.
Troubleshoot equipment issues and escalate technical problems for timely resolution.
Deliver exceptional customer service by responding to inquiries, coordinating service calls, and managing job requests.
Maintain accurate records, manage inventory, and calculate service charges.
Collaborate with team members to ensure timely delivery of completed jobs and support other building functions.
Assist with meeting room setups, light maintenance, and reception duties as needed.
Adhere to safety protocols and maintain a secure work environment while handling equipment and materials.
**Qualifications - Must Have:**
High school diploma or GED.
Minimum of 1 year of relevant work experience.
Proficiency in basic computer skills, including Microsoft Office Suite.
Strong communication skills and ability to perform in a fast-paced, customer-centric environment.
**Qualifications - Nice to Have:**
Previous experience in copy services or related fields.
Basic knowledge of electronics and copier equipment repair.
Valid driver's license with minimum auto insurance coverage.
**Why Join Us?**
In this role, you'll be at the forefront of innovation, delivering solutions and exceptional service. If you're ready to make a meaningful impact and grow in a supportive, fast-moving environment, we invite you to apply and help shape the future of service excellence.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
+ Choose from a broad selection of medical, dental, life, and disability insurance options.
+ Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
+ Augment your education with team member tuition assistance programs.
+ Enjoy paid vacation time and paid holidays annually
+ Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Join our dynamic team as a **Senior On-Site Service Specialist** , where you will play a pivotal role in enhancing our clients' experience through exceptional operations support. You will engage with cutting-edge technology in high-volume duplicating, production, sorting, and mailing tasks, ensuring seamless operations and client satisfaction. Whether performing maintenance, troubleshooting equipment, or providing reception services, you will be at the heart of our service delivery.
**Roles and Responsibilities:**
Operate high-volume 2D or 3D print and copy machines, ensuring quality and efficiency.
Troubleshoot equipment issues and escalate technical problems for timely resolution.
Deliver exceptional customer service by responding to inquiries, coordinating service calls, and managing job requests.
Maintain accurate records, manage inventory, and calculate service charges.
Collaborate with team members to ensure timely delivery of completed jobs and support other building functions.
Assist with meeting room setups, light maintenance, and reception duties as needed.
Adhere to safety protocols and maintain a secure work environment while handling equipment and materials.
**Qualifications - Must Have:**
High school diploma or GED.
Minimum of 1 year of relevant work experience.
Proficiency in basic computer skills, including Microsoft Office Suite.
Strong communication skills and ability to perform in a fast-paced, customer-centric environment.
**Qualifications - Nice to Have:**
Previous experience in copy services or related fields.
Basic knowledge of electronics and copier equipment repair.
Valid driver's license with minimum auto insurance coverage.
**Why Join Us?**
In this role, you'll be at the forefront of innovation, delivering solutions and exceptional service. If you're ready to make a meaningful impact and grow in a supportive, fast-moving environment, we invite you to apply and help shape the future of service excellence.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
+ Choose from a broad selection of medical, dental, life, and disability insurance options.
+ Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
+ Augment your education with team member tuition assistance programs.
+ Enjoy paid vacation time and paid holidays annually
+ Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
View Now
1
Senior On-Site Service Specialist
33603 Tampa, Florida
Ricoh Americas Corporation
Posted 4 days ago
Job Viewed
Job Description
**Job Title: Senior On-Site Service Specialist**
**Position Overview**
We are looking for a **Senior On-Site Service Specialist** to manage operations in duplicating, production, mailing, bindery, and equipment maintenance. This role also includes customer service, reception, and light building support. The position reports to the Site Manager, Site Supervisor, or Assistant Site Manager.
**Key Responsibilities**
+ Operate high-volume copy machines; perform binding and finishing tasks
+ Maintain and troubleshoot convenience copiers; escalate issues as needed
+ Perform document scanning/imaging and basic equipment setup
+ Provide temporary/occasional reception services
+ Manage records, inventories, and supply distribution
+ Handle incoming/outgoing mail, shipping, and receiving
+ Set up meeting/conference rooms and assist with light maintenance
+ Travel between buildings and deliver completed jobs
+ Maintain logs, meters, and service records
+ Use various office and bindery equipment (e.g., shrink-wrap, staplers, postage meters)
+ Ensure data capture for Ricoh MOR, SPG, and job logs
+ Perform other duties as assigned
**Qualifications**
+ High school diploma or GED required
+ 1-2 years of related experience preferred
+ Valid driver's license and auto insurance may be required
+ Basic computer skills; proficiency in MS Office Suite
**Skills and Abilities**
+ Knowledge of copier and related equipment
+ Understanding of shipping/receiving procedures
+ Basic electronics knowledge preferred
+ Strong troubleshooting and problem-solving skills
+ Excellent customer service and communication skills
+ Ability to work independently and manage multiple tasks
**Working Conditions**
+ Exposure to copier noise, toner, and varying temperatures
+ Physical activity including standing, walking, lifting (up to 50 lbs), and pushing/pulling equipment
+ Occasional overtime, including nights and weekends
+ High-stress environment with tight deadlines
**Interested in joining a fast-paced, hands-on role that keeps operations running smoothly? Apply today.**
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
+ Choose from a broad selection of medical, dental, life, and disability insurance options.
+ Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
+ Augment your education with team member tuition assistance programs.
+ Enjoy paid vacation time and paid holidays annually
+ Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
**Position Overview**
We are looking for a **Senior On-Site Service Specialist** to manage operations in duplicating, production, mailing, bindery, and equipment maintenance. This role also includes customer service, reception, and light building support. The position reports to the Site Manager, Site Supervisor, or Assistant Site Manager.
**Key Responsibilities**
+ Operate high-volume copy machines; perform binding and finishing tasks
+ Maintain and troubleshoot convenience copiers; escalate issues as needed
+ Perform document scanning/imaging and basic equipment setup
+ Provide temporary/occasional reception services
+ Manage records, inventories, and supply distribution
+ Handle incoming/outgoing mail, shipping, and receiving
+ Set up meeting/conference rooms and assist with light maintenance
+ Travel between buildings and deliver completed jobs
+ Maintain logs, meters, and service records
+ Use various office and bindery equipment (e.g., shrink-wrap, staplers, postage meters)
+ Ensure data capture for Ricoh MOR, SPG, and job logs
+ Perform other duties as assigned
**Qualifications**
+ High school diploma or GED required
+ 1-2 years of related experience preferred
+ Valid driver's license and auto insurance may be required
+ Basic computer skills; proficiency in MS Office Suite
**Skills and Abilities**
+ Knowledge of copier and related equipment
+ Understanding of shipping/receiving procedures
+ Basic electronics knowledge preferred
+ Strong troubleshooting and problem-solving skills
+ Excellent customer service and communication skills
+ Ability to work independently and manage multiple tasks
**Working Conditions**
+ Exposure to copier noise, toner, and varying temperatures
+ Physical activity including standing, walking, lifting (up to 50 lbs), and pushing/pulling equipment
+ Occasional overtime, including nights and weekends
+ High-stress environment with tight deadlines
**Interested in joining a fast-paced, hands-on role that keeps operations running smoothly? Apply today.**
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
+ Choose from a broad selection of medical, dental, life, and disability insurance options.
+ Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
+ Augment your education with team member tuition assistance programs.
+ Enjoy paid vacation time and paid holidays annually
+ Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
View Now
2
Senior On-Site Service Specialist
32114 Daytona Beach, Florida
Kelly Services
Posted 4 days ago
Job Viewed
Job Description
Finding a **Onsite** job that fits your lifestyle isn't always easy. That's where Kelly comes in. We're seeking a **Senior On-Site Service Specialist** to work at a premier client in **Daytona Beach, FL 32114**
**Pay rate and Shift**
l Job Duration: 3+ Month
l Shift: 8 AM to 5 PM (Mon to Fri)
| Pay - $17.00/hrs.
**Job Summary:**
l Economically and efficiently create and execute consulting and/or promotional speaker contracts commensurate with objectives under tight timelines while adhering to a strict standard of business ethics and integrity.
l This position is responsible for contract creation, negotiation, and implementation to support client initiatives to deliver consulting and/or promotional speaker services to meet critical business needs and customer expectations.
l This position works closely with external consultants, speakers, institutions and internally with business stakeholders, Legal, OEC, among other groups.
l This position is responsible for creating and maintaining necessary contracting documentation according to departmental and company policies and procedures.
**Key Responsibilities:**
l Provides operations functions in one or all of the following areas: operates high volume duplicating equipment, performs associated copying tasks, operates high volume document imaging equipment and related software.
Operates High volume mail management systems.
Generates reports for digital printing, imaging, and mail systems in digital format.
Ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage.
Provides copier maintenance and/or repair of customer site equipment.
May also perform bindery, QC and final check, housekeeping, file services, call center representative, and reception, etc.
May performs various building support functions related to meeting set ups and light maintenance.
**TOP 3 MUST HAVES:**
1:Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level.
Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction - prepare, provide and convey diversified information.
Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50-55 lbs. and in pushing or pulling machines on wheels, in order to move for repairs.
Walking between buildings may be necessary.
Moderate dexterity - regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination).
**Qualifications and Experience:**
l Requires high school diploma, GED and 1 -2 years of experience or equivalent experience in a related field.
Some related copy job experience is preferred.
May require valid driver's license and minimum levels of auto insurance coverage per policy.
**What happens next:**
Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work
out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what's next in your career is what we're all about, so let's get to work.
Apply to be an **Senior On-Site Service Specialist** today!
**#P3**
**#CB**
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly ® .
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
**Pay rate and Shift**
l Job Duration: 3+ Month
l Shift: 8 AM to 5 PM (Mon to Fri)
| Pay - $17.00/hrs.
**Job Summary:**
l Economically and efficiently create and execute consulting and/or promotional speaker contracts commensurate with objectives under tight timelines while adhering to a strict standard of business ethics and integrity.
l This position is responsible for contract creation, negotiation, and implementation to support client initiatives to deliver consulting and/or promotional speaker services to meet critical business needs and customer expectations.
l This position works closely with external consultants, speakers, institutions and internally with business stakeholders, Legal, OEC, among other groups.
l This position is responsible for creating and maintaining necessary contracting documentation according to departmental and company policies and procedures.
**Key Responsibilities:**
l Provides operations functions in one or all of the following areas: operates high volume duplicating equipment, performs associated copying tasks, operates high volume document imaging equipment and related software.
Operates High volume mail management systems.
Generates reports for digital printing, imaging, and mail systems in digital format.
Ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage.
Provides copier maintenance and/or repair of customer site equipment.
May also perform bindery, QC and final check, housekeeping, file services, call center representative, and reception, etc.
May performs various building support functions related to meeting set ups and light maintenance.
**TOP 3 MUST HAVES:**
1:Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level.
Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction - prepare, provide and convey diversified information.
Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50-55 lbs. and in pushing or pulling machines on wheels, in order to move for repairs.
Walking between buildings may be necessary.
Moderate dexterity - regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination).
**Qualifications and Experience:**
l Requires high school diploma, GED and 1 -2 years of experience or equivalent experience in a related field.
Some related copy job experience is preferred.
May require valid driver's license and minimum levels of auto insurance coverage per policy.
**What happens next:**
Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work
out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what's next in your career is what we're all about, so let's get to work.
Apply to be an **Senior On-Site Service Specialist** today!
**#P3**
**#CB**
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly ® .
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
View Now
3
Senior On-Site Service Specialist
85702 Tucson, Arizona
Ricoh Americas Corporation
Posted 4 days ago
Job Viewed
Job Description
**Come Create at Ricoh**
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
**Invest in yourself!**
At Ricoh, you can:
+ Choose from a broad selection of medical, dental, life, and disability insurance options.
+ Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
+ Augment your education with team member tuition assistance programs.
+ Enjoy paid vacation time and paid holidays annually.
+ Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
**POSITION PROFILE**
Provides operations functions in one or all the following areas: operate warehouse forklift and stand-up forklift once trained and certified, pallet jack, sorting, mailing, performs associated copying tasks of receiving packing lists, shipping, and receiving duties of products and supplies, sorts, distributes and handles incoming and outgoing mail as well as applies necessary postage. Distribute bulk rearms of coping paper to all printers on site.
**JOB DUTIES AND RESPONSIBILITIES**
· Follows Ricoh Service Excellence performance requirements.
· Meets deadlines by working at a quick - steady pace Presents professional appearance to clients by dressing in a professional attire according to company standards.
· Presents a clean and organized working area.
· Willingness to cross-train in both shipping, receiving, Mail, and JEMTs (Joint Engineering Material Testing) Customer specific program.
· Meets company attendance standards by reporting to work punctually and working all scheduled hours and any required overtime.
· Performs inspection of equipment as prescribed by the customer (pallet jacks)
· Performs filing duties of packing lists, manifests, invoice for all shipping / receiving documents.
· Maintains records for management reports and inventories of supplies needed.
· Distributes large pallets, boxes to designated buildings, labs, and warehouses too large for customers to pick up.
· Responds to and coordinates all support requests required by customer.
· Perform couriers service to and from USPS to pick up or ship out customer mail off site.
· Answers customer questions regarding status of incoming, outgoing packages.
· Ensures counter and floor areas for mailroom, receiving, and shipping are kept neat and clean.
· Prepare shipments for international and domestic requests
· Electronic documents preparation (Packing lists, manifests, invoices on customer specific, Daily package and services tracking.
· Performs duties related to the shipping of materials, goods, products.
· Performs duties related to the receiving of materials, goods, and products.
· May perform meeting room and conference room set ups.
· May occasionally perform shipping, receiving and dock work in a mailroom type environment.
· Train and become warehouse forklift, stand up forklift, electric pallet jack, and cart operator certified to meet daily logistics and customer material trucking requirement needs.
· Uses shrink-wrap, bander and banding material, tape machine, stackers, electric stapler, and scales in completion of various jobs contracted.
· Performs other duties as assigned.
∙ Perform some very small reprographics duties as assigned.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
+ Choose from a broad selection of medical, dental, life, and disability insurance options.
+ Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
+ Augment your education with team member tuition assistance programs.
+ Enjoy paid vacation time and paid holidays annually
+ Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
**Invest in yourself!**
At Ricoh, you can:
+ Choose from a broad selection of medical, dental, life, and disability insurance options.
+ Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
+ Augment your education with team member tuition assistance programs.
+ Enjoy paid vacation time and paid holidays annually.
+ Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
**POSITION PROFILE**
Provides operations functions in one or all the following areas: operate warehouse forklift and stand-up forklift once trained and certified, pallet jack, sorting, mailing, performs associated copying tasks of receiving packing lists, shipping, and receiving duties of products and supplies, sorts, distributes and handles incoming and outgoing mail as well as applies necessary postage. Distribute bulk rearms of coping paper to all printers on site.
**JOB DUTIES AND RESPONSIBILITIES**
· Follows Ricoh Service Excellence performance requirements.
· Meets deadlines by working at a quick - steady pace Presents professional appearance to clients by dressing in a professional attire according to company standards.
· Presents a clean and organized working area.
· Willingness to cross-train in both shipping, receiving, Mail, and JEMTs (Joint Engineering Material Testing) Customer specific program.
· Meets company attendance standards by reporting to work punctually and working all scheduled hours and any required overtime.
· Performs inspection of equipment as prescribed by the customer (pallet jacks)
· Performs filing duties of packing lists, manifests, invoice for all shipping / receiving documents.
· Maintains records for management reports and inventories of supplies needed.
· Distributes large pallets, boxes to designated buildings, labs, and warehouses too large for customers to pick up.
· Responds to and coordinates all support requests required by customer.
· Perform couriers service to and from USPS to pick up or ship out customer mail off site.
· Answers customer questions regarding status of incoming, outgoing packages.
· Ensures counter and floor areas for mailroom, receiving, and shipping are kept neat and clean.
· Prepare shipments for international and domestic requests
· Electronic documents preparation (Packing lists, manifests, invoices on customer specific, Daily package and services tracking.
· Performs duties related to the shipping of materials, goods, products.
· Performs duties related to the receiving of materials, goods, and products.
· May perform meeting room and conference room set ups.
· May occasionally perform shipping, receiving and dock work in a mailroom type environment.
· Train and become warehouse forklift, stand up forklift, electric pallet jack, and cart operator certified to meet daily logistics and customer material trucking requirement needs.
· Uses shrink-wrap, bander and banding material, tape machine, stackers, electric stapler, and scales in completion of various jobs contracted.
· Performs other duties as assigned.
∙ Perform some very small reprographics duties as assigned.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
+ Choose from a broad selection of medical, dental, life, and disability insurance options.
+ Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
+ Augment your education with team member tuition assistance programs.
+ Enjoy paid vacation time and paid holidays annually
+ Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
View Now
4
Senior On-Site Service Specialist
78703 Austin, Texas
Ricoh Americas Corporation
Posted today
Job Viewed
Job Description
**Summary:**
Join our dynamic team as a **Senior On-Site Service Specialist** , where you'll play a pivotal role in enhancing client experiences through high-quality operational support. This role involves working with advanced technology in high-volume duplicating, production, sorting, and mailing tasks. You'll be the cornerstone of our service delivery-handling maintenance, troubleshooting, and reception services with precision and care.
**Key Responsibilities:**
+ Operate high-volume 2D or 3D print and copy machines with a focus on quality and efficiency.
+ Troubleshoot equipment issues and escalate technical problems for timely resolution.
+ Provide outstanding customer service by managing inquiries, coordinating service calls, and processing job requests.
+ Maintain accurate records, manage inventory, and calculate service charges.
+ Collaborate with team members to ensure timely delivery of completed jobs and support building operations.
+ Assist with meeting room setups, light maintenance, and reception duties as needed.
+ Follow safety protocols and maintain a secure work environment while handling equipment and materials.
**Required Qualifications:**
+ High school diploma or GED.
+ Minimum of 1 year of relevant work experience.
+ Basic computer proficiency, including Microsoft Office Suite.
+ Strong communication skills and ability to thrive in a fast-paced, customer-focused setting.
**Preferred Qualifications:**
+ Experience in copy/print services or related fields.
+ Basic knowledge of electronics and copier equipment repair.
+ Valid driver's license with minimum auto insurance coverage.
**Why Join Us?**
In this role, you'll be at the forefront of innovation, delivering solutions and exceptional service. If you're ready to make a meaningful impact and grow your career, apply now and help us shape the future of service excellence.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
+ Choose from a broad selection of medical, dental, life, and disability insurance options.
+ Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
+ Augment your education with team member tuition assistance programs.
+ Enjoy paid vacation time and paid holidays annually
+ Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Join our dynamic team as a **Senior On-Site Service Specialist** , where you'll play a pivotal role in enhancing client experiences through high-quality operational support. This role involves working with advanced technology in high-volume duplicating, production, sorting, and mailing tasks. You'll be the cornerstone of our service delivery-handling maintenance, troubleshooting, and reception services with precision and care.
**Key Responsibilities:**
+ Operate high-volume 2D or 3D print and copy machines with a focus on quality and efficiency.
+ Troubleshoot equipment issues and escalate technical problems for timely resolution.
+ Provide outstanding customer service by managing inquiries, coordinating service calls, and processing job requests.
+ Maintain accurate records, manage inventory, and calculate service charges.
+ Collaborate with team members to ensure timely delivery of completed jobs and support building operations.
+ Assist with meeting room setups, light maintenance, and reception duties as needed.
+ Follow safety protocols and maintain a secure work environment while handling equipment and materials.
**Required Qualifications:**
+ High school diploma or GED.
+ Minimum of 1 year of relevant work experience.
+ Basic computer proficiency, including Microsoft Office Suite.
+ Strong communication skills and ability to thrive in a fast-paced, customer-focused setting.
**Preferred Qualifications:**
+ Experience in copy/print services or related fields.
+ Basic knowledge of electronics and copier equipment repair.
+ Valid driver's license with minimum auto insurance coverage.
**Why Join Us?**
In this role, you'll be at the forefront of innovation, delivering solutions and exceptional service. If you're ready to make a meaningful impact and grow your career, apply now and help us shape the future of service excellence.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
+ Choose from a broad selection of medical, dental, life, and disability insurance options.
+ Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
+ Augment your education with team member tuition assistance programs.
+ Enjoy paid vacation time and paid holidays annually
+ Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
View Now
5
Senior On-Site Service Specialist
10598 Yorktown Heights, New York
Ricoh Americas Corporation
Posted today
Job Viewed
Job Description
**Senior On-Site Service Specialist - Job Summary**
Join a dynamic team as a **Senior On-Site Service Specialist** , where you will be instrumental in delivering exceptional operational support and enhancing client experiences. This hands-on role involves working with advanced technology in high-volume printing, production, sorting, and mailing tasks. You will also support equipment maintenance, troubleshooting, and front-desk reception duties to ensure smooth and efficient service delivery.
**Key Responsibilities:**
Operate high-volume 2D/3D printers and copiers with a focus on quality and efficiency.
Troubleshoot equipment issues and escalate when necessary.
Provide excellent customer service and coordinate service requests.
Track service records, manage inventory, and process billing.
Collaborate with team members to complete jobs and support building functions.
Assist with light maintenance, meeting room setups, and reception tasks.
Maintain safety and follow all handling protocols.
**Must-Have Qualifications:**
High school diploma or GED.
At least 1 year of relevant experience.
Basic computer skills, including MS Office.
Strong communication skills and ability to work in a fast-paced environment.
**Nice-to-Have Qualifications:**
Experience with copy/print jobs.
Basic knowledge of electronics or copier repair.
Valid driver's license with insurance.
**Why Join?**
Be part of a team that values innovation, service, and continuous improvement. If you're looking to grow and make a tangible impact, this role offers a meaningful opportunity to shape the future of service delivery.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
+ Choose from a broad selection of medical, dental, life, and disability insurance options.
+ Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
+ Augment your education with team member tuition assistance programs.
+ Enjoy paid vacation time and paid holidays annually
+ Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Join a dynamic team as a **Senior On-Site Service Specialist** , where you will be instrumental in delivering exceptional operational support and enhancing client experiences. This hands-on role involves working with advanced technology in high-volume printing, production, sorting, and mailing tasks. You will also support equipment maintenance, troubleshooting, and front-desk reception duties to ensure smooth and efficient service delivery.
**Key Responsibilities:**
Operate high-volume 2D/3D printers and copiers with a focus on quality and efficiency.
Troubleshoot equipment issues and escalate when necessary.
Provide excellent customer service and coordinate service requests.
Track service records, manage inventory, and process billing.
Collaborate with team members to complete jobs and support building functions.
Assist with light maintenance, meeting room setups, and reception tasks.
Maintain safety and follow all handling protocols.
**Must-Have Qualifications:**
High school diploma or GED.
At least 1 year of relevant experience.
Basic computer skills, including MS Office.
Strong communication skills and ability to work in a fast-paced environment.
**Nice-to-Have Qualifications:**
Experience with copy/print jobs.
Basic knowledge of electronics or copier repair.
Valid driver's license with insurance.
**Why Join?**
Be part of a team that values innovation, service, and continuous improvement. If you're looking to grow and make a tangible impact, this role offers a meaningful opportunity to shape the future of service delivery.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
+ Choose from a broad selection of medical, dental, life, and disability insurance options.
+ Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
+ Augment your education with team member tuition assistance programs.
+ Enjoy paid vacation time and paid holidays annually
+ Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
View Now
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6
Senior On-Site Service Specialist
19341 Whitford, Pennsylvania
Ricoh Americas Corporation
Posted today
Job Viewed
Job Description
**Summary:**
Join our dynamic team as a **Senior On-Site Service Specialist** , where you will play a pivotal role in transforming our clients' experiences through exceptional operational support. In this role, you will work with cutting-edge technology in high-volume duplicating, production, sorting, and mailing tasks, ensuring smooth operations and customer satisfaction. From maintenance and troubleshooting to reception services, you'll be at the heart of our service delivery.
**Roles and Responsibilities:**
Operate high-volume 2D or 3D print and copy machines, ensuring quality and efficiency.
Troubleshoot basic equipment issues and escalate technical problems for resolution.
Deliver outstanding customer service by managing inquiries, job requests, and coordinating service calls.
Maintain accurate records, manage supplies and inventory, and calculate service charges.
Collaborate with team members to ensure timely delivery of completed jobs.
Support additional functions such as meeting room setup, light maintenance, and reception services as needed.
Follow safety procedures and maintain a secure, organized work environment.
**Qualifications - Must Have:**
High school diploma or GED.
Minimum of **1 year** of relevant work experience.
Basic computer skills, including proficiency in **Microsoft Office Suite** .
Excellent communication skills and ability to work in a fast-paced, customer-focused environment.
**Qualifications - Nice to Have:**
Previous experience in print/copy services or a related field.
Basic knowledge of copier equipment and electronics repair.
Valid driver's license with minimum auto insurance coverage.
**Why Join Us?**
In this role, you'll be at the forefront of innovation, delivering impactful solutions and top-tier service. If you're ready to make a meaningful contribution and grow your career in a collaborative, technology-driven environment, **apply now** and become a part of our journey toward service excellence.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
+ Choose from a broad selection of medical, dental, life, and disability insurance options.
+ Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
+ Augment your education with team member tuition assistance programs.
+ Enjoy paid vacation time and paid holidays annually
+ Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Join our dynamic team as a **Senior On-Site Service Specialist** , where you will play a pivotal role in transforming our clients' experiences through exceptional operational support. In this role, you will work with cutting-edge technology in high-volume duplicating, production, sorting, and mailing tasks, ensuring smooth operations and customer satisfaction. From maintenance and troubleshooting to reception services, you'll be at the heart of our service delivery.
**Roles and Responsibilities:**
Operate high-volume 2D or 3D print and copy machines, ensuring quality and efficiency.
Troubleshoot basic equipment issues and escalate technical problems for resolution.
Deliver outstanding customer service by managing inquiries, job requests, and coordinating service calls.
Maintain accurate records, manage supplies and inventory, and calculate service charges.
Collaborate with team members to ensure timely delivery of completed jobs.
Support additional functions such as meeting room setup, light maintenance, and reception services as needed.
Follow safety procedures and maintain a secure, organized work environment.
**Qualifications - Must Have:**
High school diploma or GED.
Minimum of **1 year** of relevant work experience.
Basic computer skills, including proficiency in **Microsoft Office Suite** .
Excellent communication skills and ability to work in a fast-paced, customer-focused environment.
**Qualifications - Nice to Have:**
Previous experience in print/copy services or a related field.
Basic knowledge of copier equipment and electronics repair.
Valid driver's license with minimum auto insurance coverage.
**Why Join Us?**
In this role, you'll be at the forefront of innovation, delivering impactful solutions and top-tier service. If you're ready to make a meaningful contribution and grow your career in a collaborative, technology-driven environment, **apply now** and become a part of our journey toward service excellence.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
+ Choose from a broad selection of medical, dental, life, and disability insurance options.
+ Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
+ Augment your education with team member tuition assistance programs.
+ Enjoy paid vacation time and paid holidays annually
+ Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
View Now
7
Senior On-Site Service Specialist, Hospitality
75219 Dallas, Texas
Ricoh Americas Corporation
Posted today
Job Viewed
Job Description
**Senior On-Site Service Specialist, Hospitality**
**High Level Overview:**
+ Production Support via Print Portal
+ Shipping production work
+ Mail (Inbound/Outbound)
+ Hospitality Support
+ Conference Rm Support
+ Reception (Backup)
POSITION PROFILE
Provides consistent and high-quality standard of food and beverage set up/service to clients, ensuring smooth delivery of conference and function services. Sets up and breaks down conference rooms according to event orders as well as maintains cleanliness standards for kitchens, equipment and meeting rooms. Assembles and arranges conference equipment in function and conference rooms per event requirements. Disassembles conference rooms at appropriate break down times. Office maintenance, including, but not limited to: trash removal, cleaning, ordering and restocking kitchens, pantries, supplies, etc. This position may also include general clerical, reception, copying, mail services, shipping and receiving products and supplies, sorting, distributing and handling incoming and outgoing mail. This position reports directly to the Site Manager or Assistant Site Manager, depending on site personnel configuration.
Job Duties and Responsibilities
· Ensure excellent and professional client service at all times
· Lead in coordinating meeting rooms and events
· Ability to train team members on responsibilities and tasks associated with the position
· Conference room, function and event set-ups/ break downs (tables, chairs, podiums, and divider wall adjustments, including setting up catered food, ice, refreshments, cups, plates, plastic ware, napkins, etc.)
· Undertake general waiting and service duties of food and beverages
· Follow hygienic food and beverage handling procedures
· Provide general assistance in cleaning kitchen and function areas, as directed
· Manage conference/hospitality calendar, greet clients and guests
· Conference room sweeps (adjust chairs, wipe down tables, stock supplies, adjust blinds)
· Flip chart, white boards and cork board set-up and assembly
· Food preparation set-up & break down for client meetings, parties & company events
· Maintaining kitchens and cleaning kitchen equipment including coffee machines, refrigerators, microwaves, ice machines, etc.
· Loading dishwasher with items used by the client personnel
· Ordering and keeping track of inventory for supplies, food, beverages, etc. for kitchens, conference rooms and pantries
· Maintain occasional cleaning duties as needed in the office or building locations (i.e. trash removal, dusting, cleaning and restocking restrooms break rooms, sweeping and mopping floors, vacuuming, window washing)
· May perform general clerical, copy center, mail and delivery duties such as distributing office supplies, packages, fax transmissions and mail to company personnel and/or designated drop-off points as required
· Performs other job duties as assigned
QUALIFICATIONS (Education, Experience, and Certifications)
Typically Required:
· Requires high school diploma or GED
· 1-2 years of related hospitality and office experience is preferred
· May require a valid driver's license and minimum levels of auto insurance coverage per Ricoh policy
KNOWLEDGE, Skills and Abilities
· Ability to communicate clearly both verbally and in writing
· Capable of working in a fast-paced environment
· Excellent customer service skills and organization skills
· Basic computer and office equipment skills
· Ability to meet/exceed customer expectations
· Ability to follow directions
· Maintain a clean and safe work area
· Ability to work as a team or individually
**Working Conditions, MENTAL AND PHYSICAL DEMANDS**
· Typically works in a professional office environment with adequate lighting and ventilation, and a normal range of temperature and noise level
· Requires internal contact within department and with client personnel, external contact with customers, agencies, vendors, etc. and general public
· Physical effort is required such as walking, standing, bending, reaching, lifting or carrying objects could weigh up to 75 lbs. or more (i.e. office furniture, conference room fixtures, equipment, supplies, etc.)
· Walking and pushing 30-pound refresh cart to specific rooms including conference rooms, kitchens and break stations
· Able to walk or stand for long periods of time
· Requires moderate dexterity, regular application of basic skills (postage machine, office equipment, minor maintenance on conference room furniture, eye/hand coordination)
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
+ Choose from a broad selection of medical, dental, life, and disability insurance options.
+ Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
+ Augment your education with team member tuition assistance programs.
+ Enjoy paid vacation time and paid holidays annually
+ Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
**High Level Overview:**
+ Production Support via Print Portal
+ Shipping production work
+ Mail (Inbound/Outbound)
+ Hospitality Support
+ Conference Rm Support
+ Reception (Backup)
POSITION PROFILE
Provides consistent and high-quality standard of food and beverage set up/service to clients, ensuring smooth delivery of conference and function services. Sets up and breaks down conference rooms according to event orders as well as maintains cleanliness standards for kitchens, equipment and meeting rooms. Assembles and arranges conference equipment in function and conference rooms per event requirements. Disassembles conference rooms at appropriate break down times. Office maintenance, including, but not limited to: trash removal, cleaning, ordering and restocking kitchens, pantries, supplies, etc. This position may also include general clerical, reception, copying, mail services, shipping and receiving products and supplies, sorting, distributing and handling incoming and outgoing mail. This position reports directly to the Site Manager or Assistant Site Manager, depending on site personnel configuration.
Job Duties and Responsibilities
· Ensure excellent and professional client service at all times
· Lead in coordinating meeting rooms and events
· Ability to train team members on responsibilities and tasks associated with the position
· Conference room, function and event set-ups/ break downs (tables, chairs, podiums, and divider wall adjustments, including setting up catered food, ice, refreshments, cups, plates, plastic ware, napkins, etc.)
· Undertake general waiting and service duties of food and beverages
· Follow hygienic food and beverage handling procedures
· Provide general assistance in cleaning kitchen and function areas, as directed
· Manage conference/hospitality calendar, greet clients and guests
· Conference room sweeps (adjust chairs, wipe down tables, stock supplies, adjust blinds)
· Flip chart, white boards and cork board set-up and assembly
· Food preparation set-up & break down for client meetings, parties & company events
· Maintaining kitchens and cleaning kitchen equipment including coffee machines, refrigerators, microwaves, ice machines, etc.
· Loading dishwasher with items used by the client personnel
· Ordering and keeping track of inventory for supplies, food, beverages, etc. for kitchens, conference rooms and pantries
· Maintain occasional cleaning duties as needed in the office or building locations (i.e. trash removal, dusting, cleaning and restocking restrooms break rooms, sweeping and mopping floors, vacuuming, window washing)
· May perform general clerical, copy center, mail and delivery duties such as distributing office supplies, packages, fax transmissions and mail to company personnel and/or designated drop-off points as required
· Performs other job duties as assigned
QUALIFICATIONS (Education, Experience, and Certifications)
Typically Required:
· Requires high school diploma or GED
· 1-2 years of related hospitality and office experience is preferred
· May require a valid driver's license and minimum levels of auto insurance coverage per Ricoh policy
KNOWLEDGE, Skills and Abilities
· Ability to communicate clearly both verbally and in writing
· Capable of working in a fast-paced environment
· Excellent customer service skills and organization skills
· Basic computer and office equipment skills
· Ability to meet/exceed customer expectations
· Ability to follow directions
· Maintain a clean and safe work area
· Ability to work as a team or individually
**Working Conditions, MENTAL AND PHYSICAL DEMANDS**
· Typically works in a professional office environment with adequate lighting and ventilation, and a normal range of temperature and noise level
· Requires internal contact within department and with client personnel, external contact with customers, agencies, vendors, etc. and general public
· Physical effort is required such as walking, standing, bending, reaching, lifting or carrying objects could weigh up to 75 lbs. or more (i.e. office furniture, conference room fixtures, equipment, supplies, etc.)
· Walking and pushing 30-pound refresh cart to specific rooms including conference rooms, kitchens and break stations
· Able to walk or stand for long periods of time
· Requires moderate dexterity, regular application of basic skills (postage machine, office equipment, minor maintenance on conference room furniture, eye/hand coordination)
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
+ Choose from a broad selection of medical, dental, life, and disability insurance options.
+ Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
+ Augment your education with team member tuition assistance programs.
+ Enjoy paid vacation time and paid holidays annually
+ Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
View Now
8
On- Site Field Service Technician I
44128 Warrensville Heights, Ohio
Canon USA & Affiliates
Posted today
Job Viewed
Job Description
**About the Role**
If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon USA, a leader in technology, solutions, and services, wants to know your story. We're actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards.
On-Site Field Service Technician
Work 3.5 days and off 3.5 days-
All schedules have ½ day on Wednesdays
-Every schedule has one weekend day
Bonuses paid on weekends-Shift differential for nights-
Training will take place day hours however after training one needs to be flexible with hours -
Sunday-Wednesday or Wednesday -Saturday
**Your Impact**
In this position, you'll be accountable for:
- Reporting to your manager product failure trends and serviceability issues with necessary supported documentation, ensuring accurate information and record keeping.
- Meeting customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance.
- Properly maintaining all technical information, Field Service Reports, Expense Reports, and Canon property assigned.
- Showcasing strong customer communication and satisfaction skills.
- Maintaining the performance of assigned machines.
- Facilitating performance at a level which helps to achieve the branch/district's overall metric targets.
**About You: The Skills & Expertise You Bring**
Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.
Do you meet these requirements?
- Hold a High School diploma or equivalent experience required.
- Possess a basic understanding of internet environments and the ability to successfully complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class.
- Ability to travel (valid driver's license and acceptable driving record necessary).
- Capable of functioning in a 24/7 environment, while performing shift work and on-call rotations.
- Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.
- Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling).
We are providing the anticipated base salary range for this role: $19.00-$5.49 hourly This role is eligible for a transportation allowance.
**Company Overview**
About our Company -Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately 28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its _Kyosei_ philosophy of social and environmental responsibility. To learn more about Canon, visit us atand connect with us on LinkedIn at.
**Who We Are**
_Where Talent Fosters Innovation._
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
**What We Offer**
You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
**And Even More Perks!**
-Employee referral bonus
-Employee discounts
-"Dress for Your Day" attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you can't get anywhere else
†Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers' site ( , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at ( .
#CUSA
**Workstyle Description**
Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days.
**Posting Tags**
#li-rb1 #pm19- #li-onsite
**Location** _US-OH-North Randall_
**Company** _Canon U.S.A., Inc._
**Requisition ID** _33562_ **Category** _Field Service_ **Position Type** _Full-Time_ **Workstyle** _Full-Time On Site_
Canon is proud to be an equal opportunity/affirmative action employer. Minority/Female/Individuals with Disabilities/Veteran. We value the diversity of our workforce and knowledge of our people. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identification, national origin, disability, genetic information or protected veteran status, or any other characteristic protected by law. Click on the following links to learn more "EEO is the Law" poster, "EEO is the Law" poster supplement, NLRA "Employee Rights" poster and Canon's Pay Transparency Statement.
Canon is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation in order to complete an employment application, or during the application process, please e-mail us at
If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon USA, a leader in technology, solutions, and services, wants to know your story. We're actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards.
On-Site Field Service Technician
Work 3.5 days and off 3.5 days-
All schedules have ½ day on Wednesdays
-Every schedule has one weekend day
Bonuses paid on weekends-Shift differential for nights-
Training will take place day hours however after training one needs to be flexible with hours -
Sunday-Wednesday or Wednesday -Saturday
**Your Impact**
In this position, you'll be accountable for:
- Reporting to your manager product failure trends and serviceability issues with necessary supported documentation, ensuring accurate information and record keeping.
- Meeting customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance.
- Properly maintaining all technical information, Field Service Reports, Expense Reports, and Canon property assigned.
- Showcasing strong customer communication and satisfaction skills.
- Maintaining the performance of assigned machines.
- Facilitating performance at a level which helps to achieve the branch/district's overall metric targets.
**About You: The Skills & Expertise You Bring**
Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.
Do you meet these requirements?
- Hold a High School diploma or equivalent experience required.
- Possess a basic understanding of internet environments and the ability to successfully complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class.
- Ability to travel (valid driver's license and acceptable driving record necessary).
- Capable of functioning in a 24/7 environment, while performing shift work and on-call rotations.
- Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.
- Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling).
We are providing the anticipated base salary range for this role: $19.00-$5.49 hourly This role is eligible for a transportation allowance.
**Company Overview**
About our Company -Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately 28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its _Kyosei_ philosophy of social and environmental responsibility. To learn more about Canon, visit us atand connect with us on LinkedIn at.
**Who We Are**
_Where Talent Fosters Innovation._
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
**What We Offer**
You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
**And Even More Perks!**
-Employee referral bonus
-Employee discounts
-"Dress for Your Day" attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you can't get anywhere else
†Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers' site ( , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at ( .
#CUSA
**Workstyle Description**
Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days.
**Posting Tags**
#li-rb1 #pm19- #li-onsite
**Location** _US-OH-North Randall_
**Company** _Canon U.S.A., Inc._
**Requisition ID** _33562_ **Category** _Field Service_ **Position Type** _Full-Time_ **Workstyle** _Full-Time On Site_
Canon is proud to be an equal opportunity/affirmative action employer. Minority/Female/Individuals with Disabilities/Veteran. We value the diversity of our workforce and knowledge of our people. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identification, national origin, disability, genetic information or protected veteran status, or any other characteristic protected by law. Click on the following links to learn more "EEO is the Law" poster, "EEO is the Law" poster supplement, NLRA "Employee Rights" poster and Canon's Pay Transparency Statement.
Canon is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation in order to complete an employment application, or during the application process, please e-mail us at
View Now
9