7 Site Supervision jobs in Des Moines
Quality Control Inspector
Posted 2 days ago
Job Viewed
Job Description
Join our client's team in Kansas City! Are you passionate about ensuring airworthiness and safety in aircraft maintenance? Our client, a leading aircraft component service organization, is seeking a Quality Control Inspector with a keen eye for detail. If you thrive on precision and excellence, this role is perfect for you.Job Summary:As a Quality Control Inspector, you will play a crucial role in ensuring all maintenance work meets airworthiness standards and regulatory requirements. You will conduct various inspections on aircraft components to determine serviceability and airworthiness, ensuring compliance with technical data and documentation standards.Responsibilities:Perform preliminary, routine, and in-process inspections on aircraft and components.Document maintenance activities following relevant regulations and standards.Conduct final buy-back of maintenance and issue airworthiness releases.Monitor compliance with safety regulations and scrap bin policies.Provide oversight, guidance, and assistance on the floor.Conduct facility audits for regulatory compliance.Complete OJT documentation and maintain training records.Qualifications:Minimum three years of heavy aircraft maintenance or aircraft component maintenance experience.FAA Airframe and Powerplant (A&P) License required.Knowledge of technical and regulatory documentation interpretation.Strong communication skills and ability to work effectively in a team.Proficiency in MS Office and basic computer skills.Ability to work various shifts and schedules.Prior NDI and QC experience preferred.Benefits:We offer a competitive hourly rate, full benefits package, and a dynamic work environment that fosters growth and development. If you are ready to take the next step in your aviation career, apply now for the Quality Control Inspector position at Kansas City.
Quality Control - Quality Inspector 2nd Shift
Posted 3 days ago
Job Viewed
Job Description
Job Purpose: Provides a variety of quality control tests/inspections on products, materials, components, etc at various stages of the production process to ensure quality and reliability standards are met. Ensures that the quality and integrity of materials being produced in the production process meet print, tolerances, and corporate standards. Tests and inspects processes and products at various stages of the production process. May suggest or recommend changes to improve quality. Essential Functions:Function % of Time Spent Inspects finished goods, in-process parts, materials, and welds to ensure the end product meets the specifications required on the prints. Inspects incoming materials and final product as necessary. Performs first-piece inspections. 70%Documents inspections and non-conformities. 10%Collaborates with Quality department personnel and shop supervisors to resolve quality issues. Recommends changes to improve quality and efficiency. 10%Performs other job-related duties and special projects as required including but not limited to other inspections as deemed necessary by management to ensure that quality products are being produced and shipped. 10%Requirements: High school diploma or equivalent. Minimum 2 years of quality inspection experience in metal fabrication/welding. American Welding Society or American Society for Quality experience/affiliation preferred. Basic computer literacy including Windows, Outlook, Word, and Excel. Ability to effectively communicate with shop-floor employees, engineers, and other Quality Department personnel. Experience with calipers, micrometers, tape measures, weld inspection tools, and CMM. Proficient in interpreting engineering drawings including GD&T. Ability to identify potential quality problems, determine possible resolutions and work with Quality Department staff to implement preventative measures to ensure usable products are being made. Must work effectively under pressure, exercise good judgment, and maintain confidentiality. Dimensions: Impacts the quality of parts being produced on the shop floor, works in conjunction with Manufacturing Supervisors to identify problems with quality and determines resolutions.Reporting Relationships:This job reports to: Quality Manager Direct Reports: 0
Quality Control / Quality Assurance Admin III
Posted 23 days ago
Job Viewed
Job Description
Maximus is looking for a Quality Control / Quality Assurance Admin III to support our DMCS program under our Department of Education portfolio.
This will be a Limited Service position. You will be hired on a contingency basis with limited time of service.
The Quality Control / Quality Assurance Admin III will provide quality control reviews for functions supporting the Debt Management Collection Services (DMCS) program.
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.
Additional Essential Duties and Responsibilities:
- Monitor and evaluate correspondence and phone activities and complete scorecards to assess each item according to guidance provided and provide a constructive assessment.
- Maintain and update databases, score cards, reports, and documents with high degree of accuracy.
- Identify accounts requiring escalation, escalating immediately if warranted.
- Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks.
- Preform administrative functions that support the process of reports and appeals.
- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.
- Maintain current understanding of the processing procedures.
- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.
- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.
- Organize, lead, or participate in calibration meetings including the selection of topics to be evaluated and discussed,
- Assist with new hire presentations, assignments, and certifications.
- Demonstrate and maintain appropriate judgment with confidential information.
- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require
Additional Requirements as per contract/client:
- Department of Education and Student Loan experience preferred
- Quality Assurance experience required
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S. citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education.
- Obtaining and Maintaining a PIV-I card is a requirement of this position. PIV-I cards must be picked up in person. New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card. Any travel expenses will be paid for by Maximus.
Minimum Requirements
- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have training or education in area of specialization.
Qualifications Continued:
- Accurate data entry skills
- Proficient in the use of Microsoft Office products
- Excellent organizational, written and verbal communication skills
- Ability to perform comfortably in a fast-paced, deadline-oriented work environment
- Ability to work as a team member, as well as independently
- Ability to write using proper grammar, punctuation, sentence structure and pass a written test
- Applicants will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Minimum Salary
$
23.33
Maximum Salary
$
29.85
Quality Control / Quality Assurance Team Lead (Temporary)
Posted 7 days ago
Job Viewed
Job Description
Maximus is looking for a Quality Control / Quality Assurance Team Lead to support our DMCS program under our Department of Education portfolio. The Quality Control / Quality Assurance Team Lead will provide quality control reviews for functions supporting the Debt Management Collection Services (DMCS) program.
This will be a Limited Service position. You will be hired on a contingency basis with limited time of service.
DMCS Contact Center Quality team is an essential part of the DMCS program. Its objective is to utilize operational techniques and activities to satisfy quality requirements. Quality includes activities aimed at the detection and correction of errors, faults, discrepancies and/or defects in products or services prior to delivery. QC activities generate testing or review results of work efforts and provide feedback that supports Quality Assurance (QA) and drives continuous improvement.
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.
Additional Duties and Responsibilities:
- Assist the Quality processors in resolving questions concerning audits and Quality processes
- The Team Lead in this role will be responsible for the functions related to the processing of, but not limited to, Quality task assignments
- Ensure work is distributed to staff to ensure Performance Metric standards and Service Level Agreements are met
- Track daily completions and outstanding work balances and provide the data to Quality Phone Supervisor
- Respond to data requests by providing supporting documentation and responding to disputes within specified timeframe
- Assist in creating and providing reporting and trending data to Business Operation and Training management to provide effective tools that allow departments to understand variances and make effective decisions around resource allocation and training needs
- Work with external auditors during periodic reviews and audits, assisting in preparation of annual audit schedules in addition to QA/QC Admin III Responsibilities:
- Monitor and evaluate phone activities and complete scorecards to assess each item according to guidance provided and provide a constructive assessment.
- Maintain and update databases, score cards, reports, and documents with a high degree of accuracy.
- Identify accounts requiring escalation, escalating immediately if warranted.
- Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks.
- Perform administrative functions that support the process of reports and appeals.
- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.
- Maintain current understanding of the processing procedures.
- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.
- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.
- Organize, lead, or participate in calibration meetings including the selection of topics to be evaluated and discussed,
- Assist with new hire presentations, assignments, and certifications.
- Demonstrate and maintain appropriate judgment with confidential information.
- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require.
Additional Requirements as per contract/client:
- Student Loan and Department of Education experience preferred
- Previous Quality Assurance experienced preferred
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S. citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education.
Minimum Requirements
- High School diploma or equivalent with 3 years of experience.
- Associate degree preferred.
- May have training or education in area of specialization.
- Accurate data entry skills
- Proficient in the use of Microsoft Office products
- Excellent organizational, written and verbal communication skills
- Ability to perform comfortably in a fast-paced, deadline-oriented work environment
- Ability to work as a team member, as well as independently
- Ability to write using proper grammar, punctuation, sentence structure and pass a written test
- Applicants will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training
Minimum Requirements
- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Minimum Salary
$
23.94
Maximum Salary
$
33.35
Quality Control / Quality Assurance Admin III (Temporary)
Posted 7 days ago
Job Viewed
Job Description
Maximus is looking for a Quality Control / Quality Assurance Admin III to support our DMCS program under our Department of Education portfolio.
This is a Limited Service position . This position is temporary and is expected to last approximately 6 months.
The Quality Control / Quality Assurance Admin III will provide quality control reviews for functions supporting the Debt Management Collection Services (DMCS) program.
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.
Additional Essential Duties and Responsibilities:
- Monitor and evaluate correspondence and phone activities and complete scorecards to assess each item according to guidance provided and provide a constructive assessment.
- Maintain and update databases, score cards, reports, and documents with high degree of accuracy.
- Identify accounts requiring escalation, escalating immediately if warranted.
- Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks.
- Perform administrative functions that support the process of reports and appeals.
- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.
- Maintain current understanding of the processing procedures.
- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.
- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.
- Organize, lead, or participate in calibration meetings including the selection of topics to be evaluated and discussed,
- Assist with new hire presentations, assignments, and certifications.
- Demonstrate and maintain appropriate judgment with confidential information.
- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require
- Minimum 3 years of related experience required.
- Accurate data entry skills.
- Proficient in the use of Microsoft Office products.
- Excellent organizational, written, and verbal communication skills.
- Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
- Ability to work as a team member, as well as independently.
- Ability to write using proper grammar, punctuation, sentence structure and pass a written test.
- Applicants will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training.
Additional Requirements Per Client:
- Department of Education and FSA experience preferred
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S. citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education.
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps or higher required (you can test this by going to Private work area and adequate power source
Minimum Requirements
- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Minimum Salary
$
23.33
Maximum Salary
$
29.85
Branch Quality Control Analyst (Remote- AZ, CO, KS, NM, MO or TX)
Posted today
Job Viewed
Job Description
The Compliance & Oversight team is comprised of a group of associates that are very hard working and are passionate about protecting the bank while providing support to our branches. At UMB, we want to be everything to our clients and the Compliance and Oversight Specialist team does just that by ensuring UMB's consumer operations function seamlessly and in a way that protects our client's financial needs.
**_How you'll spend your time:_**
+ Ensuring each review includes, at a minimum: an assessment of branch documentation, certification of cash on hand at the branch, observation of associate behavior and interviews with branch associates to assess the associate's understanding of applicable regulatory requirements.
+ Issuing a summary memorandum of each retail branch quality control review performed, including an overall risk rating articulating the level of risk observed in the branch review.
+ Maintaining an ongoing risk rating guide accurately depicting the amount of risk within each retail branch.
+ Assisting in operations related projects, as needed.
+ Cultivate working partnerships with the Consumer Operations teammates and the Consumer Delivery Team.
+ Collaborate with partners and support Consumer Banking to respond to requests from and timely resolve issues identified by regulatory bodies, internal audits or compliance engagements, or self-assessments.
+ Evaluate operational documentation for monthly operational reporting of branch performance.
+ Act as a supportive resource regarding Consumer Banking operations matters.
+ Support Director of Compliance & Oversight in the aggregation and communication of Compliance & Oversight activities including data aggregation, analysis, and reporting.
**_We're excited to talk with you if:_**
+ 5-7 years of branch / bank operations experience.
+ High school diploma or equivalent.
+ Must live within a major metropolitan area of the UMB footprint.
+ Have the ability to work independently with minimal supervision.
+ Have the ability to build relationships and inspire trust across the organization.
+ Have the ability to present and convey information in a way that is easily understandable to associates at varying levels within the organization.
+ Have the proficient writing ability and strong experience with Microsoft Suite software and related banking applications.
+ Ability to travel up to 75% of a scheduled work week.
**Compensation Range:**
$44,790.00 - $86,510.00
_The posted compensation range on this listing represents UMB's standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information._
UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.
**Are you ready to be part of something more?**
You're more than a means to an end-a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.
_UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to_ _to let us know the nature of your request._
_If you are a California resident, please visit our_ Privacy Notice for California Job Candidates ( _to understand how we collect and use your personal information when you apply for employment with UMB._
**_Who we are_**
We are more than a company. We are advisors, consultants, problem solvers, friends, community members, experts, and we are here to help you make the best of every moment with a financial foundation that can help you succeed.
Learn more about UMB's vision ( out the road to a career at UMB
Investigations & Risk Management Analyst, Trust & Safety
Posted today
Job Viewed
Job Description
We are seeking an Investigations and Risk Management (IRM) Analyst to join Zoom's Trust & Safety (T&S) team. T&S plays a critical role in keeping the platform safe. We detect and investigating harmful behavior, address abuse reports, respond to global law enforcement requests, enforce export control regulations, and develop tools to prevent and mitigate abuse.
About the Team
The Investigations and Risk Management (IRM) team leads in-depth investigations and analytics to uncover abuse that occurs both on and beyond the Zoom platform. Collaborating with internal stakeholders and external organizations, IRM leverages advanced internal tools, data analysis, and engineering support to prioritize transparency, user safety, and platform integrity-all while upholding user privacy. We're looking for an experienced analyst to strengthen IRM's internal and external impact.
Responsibilities
+ Detecting and investigating suspicious or abusive behavior across the platform, including spam, account takeover (ATO), impersonation, and child safety concerns.
+ Identifying, monitoring, and mitigating abusive activities across the Zoom platform by researching and developing detection and prevention strategies.
+ Developing investigative processes and conduct deep-dive investigations into abuse trends and behavioral anomalies using mid-to-advanced OSINT techniques and internal tools.
+ Triaging, investigating, and resolving abuse reports in a queue-based environment, ensuring compliance with Zoom's Terms of Service and Acceptable Use Guidelines.
+ Reviewing and assessing sensitive, confidential, or controversial content as part of enforcement workflows.
+ Collaborating with Engineering, Product, Support, and Data Science teams to identify platform vulnerabilities, analyze trends, and close enforcement gaps.
+ Producing internal reports, executive summaries, and data-driven presentations to inform leadership and support decision-making.
+ Serving as an escalation point for urgent or complex incidents, performing thorough root cause analyses and recommending corrective actions.
What we're looking for
+ 5+ years of experience in Trust & Safety, abuse investigations, or a related field.
+ Prove ability to analyze complex data and recognize patterns of abuse or risk.
+ Demonstrate proficiency in SQL and comfort working with large, unstructured datasets.
+ Show communication, organizational, and project management skills, with experience reporting, presenting findings, and delivering feedback.
+ Demonstrate attention to detail, curious, and skilled at navigating ambiguity and troubleshooting complex issues.
+ Collaborate cross-functionally to improve tools, processes, and policies.
+ Demonstrate growth mindset with the ability to adapt in a fast-paced and evolving environment.
+ Require participation in a rotating on-call schedule for escalations during weekends and holidays.
Salary Range or On Target Earnings:
Minimum:
$65,400.00
Maximum:
$158,700.00
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations
At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!
Anticipated Position Close Date:
07/17/25
Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn ( for more information.
About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment?
At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form ( and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
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