13 Skills Assessment jobs in the United States

GCI's Performance Assessment Analyst will develop and implement performance metrics and assessment tools to evaluate the effectiveness of project and program management across the organization. Play a critical role in driving strategic decision-making by analyzing performance data, generating insightful reports, and recommending actionable improvements.
ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
Performance Measurement & Evaluation
+ Oversee the end-to-end performance evaluation process for projects and programs.
+ Guide the development and integration of best practices and lessons learned across teams.
+ Lead the design and implement performance metrics and Key Performance Indicators (KPIs) for projects and programs.
+ Develop assessment tools and methodologies that are user-friendly and accessible.
+ Conduct evaluations to assess alignment with strategic goals and identify issues.
+ Ensure project close-out controls are completed accurately and timely.
+ Capture and share lessons learned and best practices to improve future outcomes.
+ Enforce compliance with established evaluation standards and organizational policies.
+ Identify and flag evaluation processes that do not meet compliance or quality standards.
Data Analysis & Reporting
+ Manage the reporting and analysis of performance data to inform strategic decisions and enhance efficiency and productivity.
+ Collect, analyze, and interpret quantitative and qualitative data to identify trends, patterns, and improvement areas.
+ Use statistical techniques and visualization tools to present findings.
+ Prepare reports and dashboards for stakeholders and leadership.
+ Track KPI achievement, including:
+ % of projects evaluated for KPIs met
+ % achievement of strategic goals
+ Utilization rate of best practices
Collaboration & Stakeholder Engagement
+ Engage with cross-functional teams to align performance processes with organizational goals and compliance with industry standards.
+ Collaborate with PMO, Program Management Office, DA team, SMO, and CTO teams on KPI development, data collection, and evaluation.
+ Feed insights to Standards and Training teams to improve frameworks and education.
Continuous Improvement & Support
+ Stay abreast of emerging trends and innovations in performance measurement and project management to ensure practices remain current and effective.
+ Shape organizational strategies for continuous improvement based on performance insights.
+ Identify process improvement opportunities based on performance findings.
+ Facilitate action planning with stakeholders to enhance outcomes.
+ Provide training and support on tools and metrics interpretation.
+ Act as a resource for performance management best practices.
+ Excellent communication skills with the ability to effectively communicate accurate information to others.
+ Ability to clearly and concisely communicate quantitative information to both technical and non-technical stakeholders.
+ Ability to articulate information in presentation/training format in front of internal and external audiences.
+ Proactive approach to identifying issues and developing creative, data-driven solutions.
+ Strong analytical skills with the ability to collect, organize, and analyze large volumes of data using various techniques and software.
+ Strong organizational skills with the ability to manage multiple priorities with varying deadlines.
+ Strong attention to detail with the ability to produce accurate and reliable reports.
+ Deep understanding of business operations, financial concepts, and industry-specific metrics.
+ Demonstrated ability to evaluate complex challenging problems and situations leading to optimal solutions.
+ Self-directed and goal-oriented, with a strong ability to assess workload, establish strategic priorities, and execute against measurable objectives.
+ Demonstrated knowledge and proficiency in data visualization tools, reporting software, and analytical software (e.g., Excel, Tableau, Power BI).
COMPETENCIES:
+ ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
+ BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.
+ COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
+ COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
+ COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics.
+ CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
+ RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
+ RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
+ SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
+ TECHNICAL PROFICIENCY - Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively.
Additional Job Requirements:
This is an intermediate level position within the discipline demonstrating broad knowledge and proficiency in areas of responsibility. Performs moderately complex tasks and job duties, receiving general instruction on routine work and new assignments. Works under moderate supervision with latitude for independent judgment. Supports higher level staff in implementing more complex projects.
Minimum Qualifications:
Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
+ High School diploma or equivalent.
+ Bachelor's degree in Business Administration, Project Management, Data Analysis, or related field. *
+ Minimum of four (4) years of experience in performance assessment, business or data analysis, program evaluation, project management, or a related field. *
Preferred:
+ Master's degree or MBA.
+ Telecommunications experience.
+ Relevant telecom industry or job specific certifications.
+ Experience in developing performance metrics and assessment tools.
+ Knowledge of project management methodologies (e.g., Agile, Waterfall) and best practices.
DRIVING REQUIREMENTS:
+ This position requires driving a company-owned vehicle, company provided vehicle, or a personal vehicle on behalf of the company. Must possess and maintain a valid driver's license, proof of insurance, a satisfactory driving record, and successfully complete Defensive Driving course.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
+ Work is conducted across various environments, including office settings, remote locations, and client sites.
+ Interactions with dissatisfied customers, vendors, or employees may occasionally occur, requiring effective communication and conflict resolution skills.
+ Regular travel is required for business and training purposes, including activities such as scoping, requirements gathering, testing, and business development.
+ Training delivery involves in-person and virtual sessions, necessitating schedule flexibility to accommodate participants across multiple time zones.
+ Work is primarily sedentary, requiring daily routine computer usage.
+ Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
+ Ability to accurately communicate information and ideas to others effectively.
+ Physical agility and effort sufficient to perform job duties safely and effectively.
+ Ability to make valid judgments and decisions.
+ Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
+ Must work well in a team environment and be able to work with a diverse group of people and customers.
+ Virtual workers must comply with remote work policies and agreements.
The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.
Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer.
EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.

GCI's Performance Assessment Analyst will develop and implement performance metrics and assessment tools to evaluate the effectiveness of project and program management across the organization. Play a critical role in driving strategic decision-making by analyzing performance data, generating insightful reports, and recommending actionable improvements.
ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
Performance Measurement & Evaluation
+ Oversee the end-to-end performance evaluation process for projects and programs.
+ Guide the development and integration of best practices and lessons learned across teams.
+ Lead the design and implement performance metrics and Key Performance Indicators (KPIs) for projects and programs.
+ Develop assessment tools and methodologies that are user-friendly and accessible.
+ Conduct evaluations to assess alignment with strategic goals and identify issues.
+ Ensure project close-out controls are completed accurately and timely.
+ Capture and share lessons learned and best practices to improve future outcomes.
+ Enforce compliance with established evaluation standards and organizational policies.
+ Identify and flag evaluation processes that do not meet compliance or quality standards.
Data Analysis & Reporting
+ Manage the reporting and analysis of performance data to inform strategic decisions and enhance efficiency and productivity.
+ Collect, analyze, and interpret quantitative and qualitative data to identify trends, patterns, and improvement areas.
+ Use statistical techniques and visualization tools to present findings.
+ Prepare reports and dashboards for stakeholders and leadership.
+ Track KPI achievement, including:
+ % of projects evaluated for KPIs met
+ % achievement of strategic goals
+ Utilization rate of best practices
Collaboration & Stakeholder Engagement
+ Engage with cross-functional teams to align performance processes with organizational goals and compliance with industry standards.
+ Collaborate with PMO, Program Management Office, DA team, SMO, and CTO teams on KPI development, data collection, and evaluation.
+ Feed insights to Standards and Training teams to improve frameworks and education.
Continuous Improvement & Support
+ Stay abreast of emerging trends and innovations in performance measurement and project management to ensure practices remain current and effective.
+ Shape organizational strategies for continuous improvement based on performance insights.
+ Identify process improvement opportunities based on performance findings.
+ Facilitate action planning with stakeholders to enhance outcomes.
+ Provide training and support on tools and metrics interpretation.
+ Act as a resource for performance management best practices.
+ Excellent communication skills with the ability to effectively communicate accurate information to others.
+ Ability to clearly and concisely communicate quantitative information to both technical and non-technical stakeholders.
+ Ability to articulate information in presentation/training format in front of internal and external audiences.
+ Proactive approach to identifying issues and developing creative, data-driven solutions.
+ Strong analytical skills with the ability to collect, organize, and analyze large volumes of data using various techniques and software.
+ Strong organizational skills with the ability to manage multiple priorities with varying deadlines.
+ Strong attention to detail with the ability to produce accurate and reliable reports.
+ Deep understanding of business operations, financial concepts, and industry-specific metrics.
+ Demonstrated ability to evaluate complex challenging problems and situations leading to optimal solutions.
+ Self-directed and goal-oriented, with a strong ability to assess workload, establish strategic priorities, and execute against measurable objectives.
+ Demonstrated knowledge and proficiency in data visualization tools, reporting software, and analytical software (e.g., Excel, Tableau, Power BI).
COMPETENCIES:
+ ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
+ BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.
+ COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
+ COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
+ COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics.
+ CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
+ RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
+ RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
+ SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
+ TECHNICAL PROFICIENCY - Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively.
Additional Job Requirements:
This is an intermediate level position within the discipline demonstrating broad knowledge and proficiency in areas of responsibility. Performs moderately complex tasks and job duties, receiving general instruction on routine work and new assignments. Works under moderate supervision with latitude for independent judgment. Supports higher level staff in implementing more complex projects.
Minimum Qualifications:
Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
+ High School diploma or equivalent.
+ Bachelor's degree in Business Administration, Project Management, Data Analysis, or related field. *
+ Minimum of four (4) years of experience in performance assessment, business or data analysis, program evaluation, project management, or a related field. *
Preferred:
+ Master's degree or MBA.
+ Telecommunications experience.
+ Relevant telecom industry or job specific certifications.
+ Experience in developing performance metrics and assessment tools.
+ Knowledge of project management methodologies (e.g., Agile, Waterfall) and best practices.
DRIVING REQUIREMENTS:
+ This position requires driving a company-owned vehicle, company provided vehicle, or a personal vehicle on behalf of the company. Must possess and maintain a valid driver's license, proof of insurance, a satisfactory driving record, and successfully complete Defensive Driving course.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
+ Work is conducted across various environments, including office settings, remote locations, and client sites.
+ Interactions with dissatisfied customers, vendors, or employees may occasionally occur, requiring effective communication and conflict resolution skills.
+ Regular travel is required for business and training purposes, including activities such as scoping, requirements gathering, testing, and business development.
+ Training delivery involves in-person and virtual sessions, necessitating schedule flexibility to accommodate participants across multiple time zones.
+ Work is primarily sedentary, requiring daily routine computer usage.
+ Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
+ Ability to accurately communicate information and ideas to others effectively.
+ Physical agility and effort sufficient to perform job duties safely and effectively.
+ Ability to make valid judgments and decisions.
+ Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
+ Must work well in a team environment and be able to work with a diverse group of people and customers.
+ Virtual workers must comply with remote work policies and agreements.
The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.
Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer.
EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.

Job Description

GCI's Senior Performance Assessment Analyst will develop and implement performance metrics and assessment tools to evaluate the effectiveness of project and program management across the organization. Play a critical role in driving strategic decision-making by analyzing performance data, generating insightful reports, and recommending actionable improvements. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
Performance Measurement & Evaluation

• Oversee the end-to-end performance evaluation process for projects and programs.
• Guide the development and integration of best practices and lessons learned across teams.
• Lead the design and implement performance metrics and Key Performance Indicators (KPIs) for projects and programs.
• Develop assessment tools and methodologies that are user-friendly and accessible.
• Conduct evaluations to assess alignment with strategic goals and identify issues.
• Ensure project close-out controls are completed accurately and timely.
• Capture and share lessons learned and best practices to improve future outcomes.
• Enforce compliance with established evaluation standards and organizational policies.
• Identify and flag evaluation processes that do not meet compliance or quality standards.

Data Analysis & Reporting

• Manage the reporting and analysis of performance data to inform strategic decisions and enhance efficiency and productivity.
• Collect, analyze, and interpret quantitative and qualitative data to identify trends, patterns, and improvement areas.
• Use statistical techniques and visualization tools to present findings.
• Prepare reports and dashboards for stakeholders and leadership.
• Track KPI achievement, including:
• % of projects evaluated for KPIs met
• % achievement of strategic goals
• Utilization rate of best practices

Collaboration & Stakeholder Engagement

• Engage with cross-functional teams to align performance processes with organizational goals and compliance with industry standards.
• Collaborate with PMO, Program Management Office, DA team, SMO, and CTO teams on KPI development, data collection, and evaluation.
• Feed insights to Standards and Training teams to improve frameworks and education.

Continuous Improvement & Support

• Stay abreast of emerging trends and innovations in performance measurement and project management to ensure practices remain current and effective.
• Shape organizational strategies for continuous improvement based on performance insights.
• Identify process improvement opportunities based on performance findings.
• Facilitate action planning with stakeholders to enhance outcomes.
• Provide training and support on tools and metrics interpretation.
• Act as a resource for performance management best practices.
  • Excellent communication skills with the ability to effectively communicate accurate information to others.
  • Ability to clearly and concisely communicate quantitative information to both technical and non-technical stakeholders.
  • Ability to articulate information in presentation/training format in front of internal and external audiences.
  • Proactive approach to identifying issues and developing creative, data-driven solutions.
  • Strong analytical skills with the ability to collect, organize, and analyze large volumes of data using various techniques and software.
  • Strong organizational skills with the ability to manage multiple priorities with varying deadlines.
  • Strong attention to detail with the ability to produce accurate and reliable reports.
  • Deep understanding of business operations, financial concepts, and industry-specific metrics.
  • Demonstrated ability to evaluate complex challenging problems and situations leading to optimal solutions.
  • Self-directed and goal-oriented, with a strong ability to assess workload, establish strategic priorities, and execute against measurable objectives.
  • Demonstrated knowledge and proficiency in data visualization tools, reporting software, and analytical software (e.g., Excel, Tableau, Power BI).

COMPETENCIES:

• ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
• BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.
• COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
• COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
• COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics.
• CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
• RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
• RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
• SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
• TECHNICAL PROFICIENCY - Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively.

Additional Job Requirements:

This is a senior level position within the discipline functioning as the subject matter expert (SME). Demonstrates advanced knowledge and proficiency in all areas of responsibility. Performs highly complex and unique tasks and job duties, receiving minimal to no instruction on routine work and new assignments. Works under minimal supervision with wide latitude for independent judgment.

Additional Competencies:

• Strategic problem solver with a proactive approach to identifying issues and developing creative, data-driven solutionsthat drive business outcomes.
• Advanced analytical skills with a proven ability to collect, organize, and interpret complex datasets using diverse methodologies and analytical platforms.
• Exceptional organizational skills with the ability to manage multiple high-priority initiatives with varying deadlines.
• Strong attention to detail with the ability to consistently deliver precise, high-quality reports and insights that support operational and financial accuracy.
• Comprehensive understanding of business operations, financial concepts, and industry-specific metrics.
• Demonstrated ability to navigate complex, ambiguous scenarios, leveraging critical thinking to develop optimal, scalable solutions.
• Advanced knowledge and proficiency in data visualization tools, reporting software, and analytical software.

Minimum Qualifications:

Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis

• High School diploma or equivalent.
• Bachelor's degree in management Business Administration, Project Management, Data Analysis, or related field. *
• Minimum of six (6) years of experience in performance assessment, business or data analysis, program evaluation, project management, or a related field. *

Preferred:

• Master's degree or MBA.
• Telecommunications experience.
• Relevant telecom industry or job specific certifications.
• Experience in developing performance metrics and assessment tools.
• Knowledge of project management methodologies (e.g., Agile, Waterfall) and best practices.

DRIVING REQUIREMENTS :

• This position requires driving a company-owned vehicle, company provided vehicle, or a personal vehicle on behalf of the company. Must possess and maintain a valid driver's license, proof of insurance, a satisfactory driving record, and successfully complete Defensive Driving course.

PHYSICAL REQUIREMENTS and WORKING CONDITIONS:

• Work is conducted across various environments, including office settings, remote locations, and client sites.
• Interactions with dissatisfied customers, vendors, or employees may occasionally occur, requiring effective communication and conflict resolution skills.
• Regular travel is required for business and training purposes, including activities such as scoping, requirements gathering, testing, and business development.
• Training delivery involves in-person and virtual sessions, necessitating schedule flexibility to accommodate participants across multiple time zones.
• Work is primarily sedentary, requiring daily routine computer usage.
• Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
• Ability to accurately communicate information and ideas to others effectively.
• Physical agility and effort sufficient to perform job duties safely and effectively.
• Ability to make valid judgments and decisions.
• Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
• Must work well in a team environment and be able to work with a diverse group of people and customers.
• Virtual workers must comply with remote work policies and agreements.

The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.

GCI's Senior Performance Assessment Analyst will d evelop and implement performance metrics and assessment tools to evaluate the effectiveness of project and program management across the organization. Play a critical role in driving strategic decision-making by analyzing performance data, generating insightful reports, and recommending actionable improvements.

ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:

Performance Measurement & Evaluation

• Oversee the end-to-end performance evaluation process for projects and programs.

• Guide the development and integration of best practices and lessons learned across teams.

• Lead the design and implement performance metrics and Key Performance Indicators (KPIs) for projects and programs.

• Develop assessment tools and methodologies that are user-friendly and accessible.

• Conduct evaluations to assess alignment with strategic goals and identify issues.

• Ensure project close-out controls are completed accurately and timely.

• Capture and share lessons learned and best practices to improve future outcomes.

• Enforce compliance with established evaluation standards and organizational policies.

• Identify and flag evaluation processes that do not meet compliance or quality standards.

Data Analysis & Reporting

• Manage the reporting and analysis of performance data to inform strategic decisions and enhance efficiency and productivity.

• Collect, analyze, and interpret quantitative and qualitative data to identify trends, patterns, and improvement areas.

• Use statistical techniques and visualization tools to present findings.

• Prepare reports and dashboards for stakeholders and leadership.

• Track KPI achievement, including:

• % of projects evaluated for KPIs met

• % achievement of strategic goals

• Utilization rate of best practices

Collaboration & Stakeholder Engagement

• Engage with cross-functional teams to align performance processes with organizational goals and compliance with industry standards.

• Collaborate with PMO, Program Management Office, DA team, SMO, and CTO teams on KPI development, data collection, and evaluation.

• Feed insights to Standards and Training teams to improve frameworks and education.

Continuous Improvement & Support

• Stay abreast of emerging trends and innovations in performance measurement and project management to ensure practices remain current and effective.

• Shape organizational strategies for continuous improvement based on performance insights.

• Identify process improvement opportunities based on performance findings.

• Facilitate action planning with stakeholders to enhance outcomes.

• Provide training and support on tools and metrics interpretation.

• Act as a resource for performance management best practices.

• Excellent communication skills with the ability to effectively communicate accurate information to others.

• Ability to clearly and concisely communicate quantitative information to both technical and non-technical stakeholders.

• Ability to articulate information in presentation/training format in front of internal and external audiences.

• Proactive approach to identifying issues and developing creative, data-driven solutions.

• Strong analytical skills with the ability to collect, organize, and analyze large volumes of data using various techniques and software.

• Strong organizational skills with the ability to manage multiple priorities with varying deadlines.

• Strong attention to detail with the ability to produce accurate and reliable reports.

• Deep understanding of business operations, financial concepts, and industry-specific metrics.

• Demonstrated ability to evaluate complex challenging problems and situations leading to optimal solutions.

• Self-directed and goal-oriented, with a strong ability to assess workload, establish strategic priorities, and execute against measurable objectives.

• Demonstrated knowledge and proficiency in data visualization tools, reporting software, and analytical software (e.g., Excel, Tableau, Power BI).

COMPETENCIES:

• ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.

• BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.

• COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.

• COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.

• COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics.

• CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.

• RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.

• RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.

• SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.

• TECHNICAL PROFICIENCY - Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively.

Additional Job Requirements:

This is a senior level position within the discipline functioning as the subject matter expert (SME). Demonstrates advanced knowledge and proficiency in all areas of responsibility. Performs highly complex and unique tasks and job duties, receiving minimal to no instruction on routine work and new assignments. Works under minimal supervision with wide latitude for independent judgment.

Additional Competencies:

• Strategic problem solver with a proactive approach to identifying issues and developing creative, data-driven solutionsthat drive business outcomes.

• Advanced analytical skills with a proven ability to collect, organize, and interpret complex datasets using diverse methodologies and analytical platforms.

• Exceptional organizational skills with the ability to manage multiple high-priority initiatives with varying deadlines.

• Strong attention to detail with the ability to consistently deliver precise, high-quality reports and insights that support operational and financial accuracy.

• Comprehensive understanding of business operations, financial concepts, and industry-specific metrics.

• Demonstrated ability to navigate complex, ambiguous scenarios, leveraging critical thinking to develop optimal, scalable solutions.

• Advanced knowledge and proficiency in data visualization tools, reporting software, and analytical software.

Minimum Qualifications:

Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis

• High School diploma or equivalent.

• Bachelor's degree in management Business Administration, Project Management, Data Analysis, or related field. *

• Minimum of six (6) years of experience in performance assessment, business or data analysis, program evaluation, project management, or a related field. *

Preferred:

• Master's degree or MBA.

• Telecommunications experience.

• Relevant telecom industry or job specific certifications.

• Experience in developing performance metrics and assessment tools.

• Knowledge of project management methodologies (e.g., Agile, Waterfall) and best practices.

DRIVING REQUIREMENTS:

• This position requires driving a company-owned vehicle, company provided vehicle, or a personal vehicle on behalf of the company. Must possess and maintain a valid driver's license, proof of insurance, a satisfactory driving record, and successfully complete Defensive Driving course.

PHYSICAL REQUIREMENTS and WORKING CONDITIONS:

• Work is conducted across various environments, including office settings, remote locations, and client sites.

• Interactions with dissatisfied customers, vendors, or employees may occasionally occur, requiring effective communication and conflict resolution skills.

• Regular travel is required for business and training purposes, including activities such as scoping, requirements gathering, testing, and business development.

• Training delivery involves in-person and virtual sessions, necessitating schedule flexibility to accommodate participants across multiple time zones.

• Work is primarily sedentary, requiring daily routine computer usage.

• Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.

• Ability to accurately communicate information and ideas to others effectively.

• Physical agility and effort sufficient to perform job duties safely and effectively.

• Ability to make valid judgments and decisions.

• Available to work additional time on weekends, holidays, before or after normal work hours when necessary.

• Must work well in a team environment and be able to work with a diverse group of people and customers.

• Virtual workers must comply with remote work policies and agreements.

The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.

Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer.

EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.

DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.

GCI's Senior Performance Assessment Analyst will d evelop and implement performance metrics and assessment tools to evaluate the effectiveness of project and program management across the organization. Play a critical role in driving strategic decision-making by analyzing performance data, generating insightful reports, and recommending actionable improvements.

ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:

Performance Measurement & Evaluation

• Oversee the end-to-end performance evaluation process for projects and programs.

• Guide the development and integration of best practices and lessons learned across teams.

• Lead the design and implement performance metrics and Key Performance Indicators (KPIs) for projects and programs.

• Develop assessment tools and methodologies that are user-friendly and accessible.

• Conduct evaluations to assess alignment with strategic goals and identify issues.

• Ensure project close-out controls are completed accurately and timely.

• Capture and share lessons learned and best practices to improve future outcomes.

• Enforce compliance with established evaluation standards and organizational policies.

• Identify and flag evaluation processes that do not meet compliance or quality standards.

Data Analysis & Reporting

• Manage the reporting and analysis of performance data to inform strategic decisions and enhance efficiency and productivity.

• Collect, analyze, and interpret quantitative and qualitative data to identify trends, patterns, and improvement areas.

• Use statistical techniques and visualization tools to present findings.

• Prepare reports and dashboards for stakeholders and leadership.

• Track KPI achievement, including:

• % of projects evaluated for KPIs met

• % achievement of strategic goals

• Utilization rate of best practices

Collaboration & Stakeholder Engagement

• Engage with cross-functional teams to align performance processes with organizational goals and compliance with industry standards.

• Collaborate with PMO, Program Management Office, DA team, SMO, and CTO teams on KPI development, data collection, and evaluation.

• Feed insights to Standards and Training teams to improve frameworks and education.

Continuous Improvement & Support

• Stay abreast of emerging trends and innovations in performance measurement and project management to ensure practices remain current and effective.

• Shape organizational strategies for continuous improvement based on performance insights.

• Identify process improvement opportunities based on performance findings.

• Facilitate action planning with stakeholders to enhance outcomes.

• Provide training and support on tools and metrics interpretation.

• Act as a resource for performance management best practices.

• Excellent communication skills with the ability to effectively communicate accurate information to others.

• Ability to clearly and concisely communicate quantitative information to both technical and non-technical stakeholders.

• Ability to articulate information in presentation/training format in front of internal and external audiences.

• Proactive approach to identifying issues and developing creative, data-driven solutions.

• Strong analytical skills with the ability to collect, organize, and analyze large volumes of data using various techniques and software.

• Strong organizational skills with the ability to manage multiple priorities with varying deadlines.

• Strong attention to detail with the ability to produce accurate and reliable reports.

• Deep understanding of business operations, financial concepts, and industry-specific metrics.

• Demonstrated ability to evaluate complex challenging problems and situations leading to optimal solutions.

• Self-directed and goal-oriented, with a strong ability to assess workload, establish strategic priorities, and execute against measurable objectives.

• Demonstrated knowledge and proficiency in data visualization tools, reporting software, and analytical software (e.g., Excel, Tableau, Power BI).

COMPETENCIES:

• ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.

• BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.

• COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.

• COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.

• COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics.

• CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.

• RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.

• RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.

• SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.

• TECHNICAL PROFICIENCY - Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively.

Additional Job Requirements:

This is a senior level position within the discipline functioning as the subject matter expert (SME). Demonstrates advanced knowledge and proficiency in all areas of responsibility. Performs highly complex and unique tasks and job duties, receiving minimal to no instruction on routine work and new assignments. Works under minimal supervision with wide latitude for independent judgment.

Additional Competencies:

• Strategic problem solver with a proactive approach to identifying issues and developing creative, data-driven solutionsthat drive business outcomes.

• Advanced analytical skills with a proven ability to collect, organize, and interpret complex datasets using diverse methodologies and analytical platforms.

• Exceptional organizational skills with the ability to manage multiple high-priority initiatives with varying deadlines.

• Strong attention to detail with the ability to consistently deliver precise, high-quality reports and insights that support operational and financial accuracy.

• Comprehensive understanding of business operations, financial concepts, and industry-specific metrics.

• Demonstrated ability to navigate complex, ambiguous scenarios, leveraging critical thinking to develop optimal, scalable solutions.

• Advanced knowledge and proficiency in data visualization tools, reporting software, and analytical software.

Minimum Qualifications:

Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis

• High School diploma or equivalent.

• Bachelor's degree in management Business Administration, Project Management, Data Analysis, or related field. *

• Minimum of six (6) years of experience in performance assessment, business or data analysis, program evaluation, project management, or a related field. *

Preferred:

• Master's degree or MBA.

• Telecommunications experience.

• Relevant telecom industry or job specific certifications.

• Experience in developing performance metrics and assessment tools.

• Knowledge of project management methodologies (e.g., Agile, Waterfall) and best practices.

DRIVING REQUIREMENTS:

• This position requires driving a company-owned vehicle, company provided vehicle, or a personal vehicle on behalf of the company. Must possess and maintain a valid driver's license, proof of insurance, a satisfactory driving record, and successfully complete Defensive Driving course.

PHYSICAL REQUIREMENTS and WORKING CONDITIONS:

• Work is conducted across various environments, including office settings, remote locations, and client sites.

• Interactions with dissatisfied customers, vendors, or employees may occasionally occur, requiring effective communication and conflict resolution skills.

• Regular travel is required for business and training purposes, including activities such as scoping, requirements gathering, testing, and business development.

• Training delivery involves in-person and virtual sessions, necessitating schedule flexibility to accommodate participants across multiple time zones.

• Work is primarily sedentary, requiring daily routine computer usage.

• Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.

• Ability to accurately communicate information and ideas to others effectively.

• Physical agility and effort sufficient to perform job duties safely and effectively.

• Ability to make valid judgments and decisions.

• Available to work additional time on weekends, holidays, before or after normal work hours when necessary.

• Must work well in a team environment and be able to work with a diverse group of people and customers.

• Virtual workers must comply with remote work policies and agreements.

The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.

Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer.

EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.

DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.

GCI's Senior Performance Assessment Analyst will d evelop and implement performance metrics and assessment tools to evaluate the effectiveness of project and program management across the organization. Play a critical role in driving strategic decision-making by analyzing performance data, generating insightful reports, and recommending actionable improvements.
ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
Performance Measurement & Evaluation
+ Oversee the end-to-end performance evaluation process for projects and programs.
+ Guide the development and integration of best practices and lessons learned across teams.
+ Lead the design and implement performance metrics and Key Performance Indicators (KPIs) for projects and programs.
+ Develop assessment tools and methodologies that are user-friendly and accessible.
+ Conduct evaluations to assess alignment with strategic goals and identify issues.
+ Ensure project close-out controls are completed accurately and timely.
+ Capture and share lessons learned and best practices to improve future outcomes.
+ Enforce compliance with established evaluation standards and organizational policies.
+ Identify and flag evaluation processes that do not meet compliance or quality standards.
Data Analysis & Reporting
+ Manage the reporting and analysis of performance data to inform strategic decisions and enhance efficiency and productivity.
+ Collect, analyze, and interpret quantitative and qualitative data to identify trends, patterns, and improvement areas.
+ Use statistical techniques and visualization tools to present findings.
+ Prepare reports and dashboards for stakeholders and leadership.
+ Track KPI achievement, including:
+ % of projects evaluated for KPIs met
+ % achievement of strategic goals
+ Utilization rate of best practices
Collaboration & Stakeholder Engagement
+ Engage with cross-functional teams to align performance processes with organizational goals and compliance with industry standards.
+ Collaborate with PMO, Program Management Office, DA team, SMO, and CTO teams on KPI development, data collection, and evaluation.
+ Feed insights to Standards and Training teams to improve frameworks and education.
Continuous Improvement & Support
+ Stay abreast of emerging trends and innovations in performance measurement and project management to ensure practices remain current and effective.
+ Shape organizational strategies for continuous improvement based on performance insights.
+ Identify process improvement opportunities based on performance findings.
+ Facilitate action planning with stakeholders to enhance outcomes.
+ Provide training and support on tools and metrics interpretation.
+ Act as a resource for performance management best practices.
+ Excellent communication skills with the ability to effectively communicate accurate information to others.
+ Ability to clearly and concisely communicate quantitative information to both technical and non-technical stakeholders.
+ Ability to articulate information in presentation/training format in front of internal and external audiences.
+ Proactive approach to identifying issues and developing creative, data-driven solutions.
+ Strong analytical skills with the ability to collect, organize, and analyze large volumes of data using various techniques and software.
+ Strong organizational skills with the ability to manage multiple priorities with varying deadlines.
+ Strong attention to detail with the ability to produce accurate and reliable reports.
+ Deep understanding of business operations, financial concepts, and industry-specific metrics.
+ Demonstrated ability to evaluate complex challenging problems and situations leading to optimal solutions.
+ Self-directed and goal-oriented, with a strong ability to assess workload, establish strategic priorities, and execute against measurable objectives.
+ Demonstrated knowledge and proficiency in data visualization tools, reporting software, and analytical software (e.g., Excel, Tableau, Power BI).
COMPETENCIES:
+ ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
+ BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.
+ COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
+ COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
+ COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics.
+ CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
+ RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
+ RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
+ SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
+ TECHNICAL PROFICIENCY - Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively.
Additional Job Requirements:
This is a senior level position within the discipline functioning as the subject matter expert (SME). Demonstrates advanced knowledge and proficiency in all areas of responsibility. Performs highly complex and unique tasks and job duties, receiving minimal to no instruction on routine work and new assignments. Works under minimal supervision with wide latitude for independent judgment.
Additional Competencies:
+ Strategic problem solver with a proactive approach to identifying issues and developing creative, data-driven solutionsthat drive business outcomes.
+ Advanced analytical skills with a proven ability to collect, organize, and interpret complex datasets using diverse methodologies and analytical platforms.
+ Exceptional organizational skills with the ability to manage multiple high-priority initiatives with varying deadlines.
+ Strong attention to detail with the ability to consistently deliver precise, high-quality reports and insights that support operational and financial accuracy.
+ Comprehensive understanding of business operations, financial concepts, and industry-specific metrics.
+ Demonstrated ability to navigate complex, ambiguous scenarios, leveraging critical thinking to develop optimal, scalable solutions.
+ Advanced knowledge and proficiency in data visualization tools, reporting software, and analytical software.
Minimum Qualifications:
Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
+ High School diploma or equivalent.
+ Bachelor's degree in management Business Administration, Project Management, Data Analysis, or related field. *
+ Minimum of six (6) years of experience in performance assessment, business or data analysis, program evaluation, project management, or a related field. *
Preferred:
+ Master's degree or MBA.
+ Telecommunications experience.
+ Relevant telecom industry or job specific certifications.
+ Experience in developing performance metrics and assessment tools.
+ Knowledge of project management methodologies (e.g., Agile, Waterfall) and best practices.
DRIVING REQUIREMENTS:
+ This position requires driving a company-owned vehicle, company provided vehicle, or a personal vehicle on behalf of the company. Must possess and maintain a valid driver's license, proof of insurance, a satisfactory driving record, and successfully complete Defensive Driving course.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
+ Work is conducted across various environments, including office settings, remote locations, and client sites.
+ Interactions with dissatisfied customers, vendors, or employees may occasionally occur, requiring effective communication and conflict resolution skills.
+ Regular travel is required for business and training purposes, including activities such as scoping, requirements gathering, testing, and business development.
+ Training delivery involves in-person and virtual sessions, necessitating schedule flexibility to accommodate participants across multiple time zones.
+ Work is primarily sedentary, requiring daily routine computer usage.
+ Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
+ Ability to accurately communicate information and ideas to others effectively.
+ Physical agility and effort sufficient to perform job duties safely and effectively.
+ Ability to make valid judgments and decisions.
+ Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
+ Must work well in a team environment and be able to work with a diverse group of people and customers.
+ Virtual workers must comply with remote work policies and agreements.
The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.
Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer.
EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.

GCI's Senior Performance Assessment Analyst will d evelop and implement performance metrics and assessment tools to evaluate the effectiveness of project and program management across the organization. Play a critical role in driving strategic decision-making by analyzing performance data, generating insightful reports, and recommending actionable improvements.
ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
Performance Measurement & Evaluation
+ Oversee the end-to-end performance evaluation process for projects and programs.
+ Guide the development and integration of best practices and lessons learned across teams.
+ Lead the design and implement performance metrics and Key Performance Indicators (KPIs) for projects and programs.
+ Develop assessment tools and methodologies that are user-friendly and accessible.
+ Conduct evaluations to assess alignment with strategic goals and identify issues.
+ Ensure project close-out controls are completed accurately and timely.
+ Capture and share lessons learned and best practices to improve future outcomes.
+ Enforce compliance with established evaluation standards and organizational policies.
+ Identify and flag evaluation processes that do not meet compliance or quality standards.
Data Analysis & Reporting
+ Manage the reporting and analysis of performance data to inform strategic decisions and enhance efficiency and productivity.
+ Collect, analyze, and interpret quantitative and qualitative data to identify trends, patterns, and improvement areas.
+ Use statistical techniques and visualization tools to present findings.
+ Prepare reports and dashboards for stakeholders and leadership.
+ Track KPI achievement, including:
+ % of projects evaluated for KPIs met
+ % achievement of strategic goals
+ Utilization rate of best practices
Collaboration & Stakeholder Engagement
+ Engage with cross-functional teams to align performance processes with organizational goals and compliance with industry standards.
+ Collaborate with PMO, Program Management Office, DA team, SMO, and CTO teams on KPI development, data collection, and evaluation.
+ Feed insights to Standards and Training teams to improve frameworks and education.
Continuous Improvement & Support
+ Stay abreast of emerging trends and innovations in performance measurement and project management to ensure practices remain current and effective.
+ Shape organizational strategies for continuous improvement based on performance insights.
+ Identify process improvement opportunities based on performance findings.
+ Facilitate action planning with stakeholders to enhance outcomes.
+ Provide training and support on tools and metrics interpretation.
+ Act as a resource for performance management best practices.
+ Excellent communication skills with the ability to effectively communicate accurate information to others.
+ Ability to clearly and concisely communicate quantitative information to both technical and non-technical stakeholders.
+ Ability to articulate information in presentation/training format in front of internal and external audiences.
+ Proactive approach to identifying issues and developing creative, data-driven solutions.
+ Strong analytical skills with the ability to collect, organize, and analyze large volumes of data using various techniques and software.
+ Strong organizational skills with the ability to manage multiple priorities with varying deadlines.
+ Strong attention to detail with the ability to produce accurate and reliable reports.
+ Deep understanding of business operations, financial concepts, and industry-specific metrics.
+ Demonstrated ability to evaluate complex challenging problems and situations leading to optimal solutions.
+ Self-directed and goal-oriented, with a strong ability to assess workload, establish strategic priorities, and execute against measurable objectives.
+ Demonstrated knowledge and proficiency in data visualization tools, reporting software, and analytical software (e.g., Excel, Tableau, Power BI).
COMPETENCIES:
+ ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
+ BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.
+ COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
+ COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
+ COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics.
+ CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
+ RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
+ RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
+ SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
+ TECHNICAL PROFICIENCY - Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively.
Additional Job Requirements:
This is a senior level position within the discipline functioning as the subject matter expert (SME). Demonstrates advanced knowledge and proficiency in all areas of responsibility. Performs highly complex and unique tasks and job duties, receiving minimal to no instruction on routine work and new assignments. Works under minimal supervision with wide latitude for independent judgment.
Additional Competencies:
+ Strategic problem solver with a proactive approach to identifying issues and developing creative, data-driven solutionsthat drive business outcomes.
+ Advanced analytical skills with a proven ability to collect, organize, and interpret complex datasets using diverse methodologies and analytical platforms.
+ Exceptional organizational skills with the ability to manage multiple high-priority initiatives with varying deadlines.
+ Strong attention to detail with the ability to consistently deliver precise, high-quality reports and insights that support operational and financial accuracy.
+ Comprehensive understanding of business operations, financial concepts, and industry-specific metrics.
+ Demonstrated ability to navigate complex, ambiguous scenarios, leveraging critical thinking to develop optimal, scalable solutions.
+ Advanced knowledge and proficiency in data visualization tools, reporting software, and analytical software.
Minimum Qualifications:
Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
+ High School diploma or equivalent.
+ Bachelor's degree in management Business Administration, Project Management, Data Analysis, or related field. *
+ Minimum of six (6) years of experience in performance assessment, business or data analysis, program evaluation, project management, or a related field. *
Preferred:
+ Master's degree or MBA.
+ Telecommunications experience.
+ Relevant telecom industry or job specific certifications.
+ Experience in developing performance metrics and assessment tools.
+ Knowledge of project management methodologies (e.g., Agile, Waterfall) and best practices.
DRIVING REQUIREMENTS:
+ This position requires driving a company-owned vehicle, company provided vehicle, or a personal vehicle on behalf of the company. Must possess and maintain a valid driver's license, proof of insurance, a satisfactory driving record, and successfully complete Defensive Driving course.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
+ Work is conducted across various environments, including office settings, remote locations, and client sites.
+ Interactions with dissatisfied customers, vendors, or employees may occasionally occur, requiring effective communication and conflict resolution skills.
+ Regular travel is required for business and training purposes, including activities such as scoping, requirements gathering, testing, and business development.
+ Training delivery involves in-person and virtual sessions, necessitating schedule flexibility to accommodate participants across multiple time zones.
+ Work is primarily sedentary, requiring daily routine computer usage.
+ Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
+ Ability to accurately communicate information and ideas to others effectively.
+ Physical agility and effort sufficient to perform job duties safely and effectively.
+ Ability to make valid judgments and decisions.
+ Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
+ Must work well in a team environment and be able to work with a diverse group of people and customers.
+ Virtual workers must comply with remote work policies and agreements.
The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.
Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer.
EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.

**Description:**
**What We're Doing**
Our team, the Command and Control, Battle Management and Communications (C2BMC) team at Lockheed Martin, is dedicated to engineering, developing, and integrating new capabilities for the Missile Defense System that protects the United States and its allies. While we are part of a large organization, we operate within smaller, agile teams in a fast-paced, dynamic environment. Our responsibilities include Sensor/Weapon Integration, Algorithm Development, User Interface Development, Automated Testing, Cyber Security, and enhancing critical missile defense technologies.
**The Work**
The selected applicant perform the following:
- Software development
- Database manipulation
- Automated tooling pipeline management and maintenance
- Document creation and presentation
Please Note:
-This position requires a government security clearance; you must be a U.S. Citizen for consideration.
-The role will involve approximately 10% travel to customer sites throughout the U.S.
**Who We Are**
As leaders of the C2BMC team, Lockheed Martin partners with industry leaders to develop and field the backbone of America's missile defense. Our national team supports the design, development, testing, integration, and fielding of hardware and software elements essential for the effective operation of the Missile Defense System (MDS). You will have opportunities to interface directly with key customers, including the Missile Defense Agency (MDA).
**Who You Are**
You are a dedicated professional with a strong background in system engineering and a passion for missile defense technologies. You thrive in collaborative environments and are adept at working under technical direction to implement innovative solutions.
**Why Join Us**
-Your Health, Your Wealth, Your Life
-At Lockheed Martin, we prioritize the well-being of our employees. We offer flexible schedules, competitive pay, and a comprehensive benefits package to support your healthy, fulfilling life both at and outside of work.
**Basic Qualifications:**
-Must have an active final secret clearance
-Experience producing tooling and products to assist the with the analysis or assessment of a system or project
-Experience in developing systems engineering products while adhering to the program Architecture and Systems Engineering Management Plan (ASEMP) and other processes
-Experience with creating and briefing chart packages for tooling or analysis performed
-Programming languages including Java, C++, Python, data base management, networking or data communications
**Desired Skills:**
-Experience with performing systems engineering for DoD Information Systems is desirable
-Experience with DevOps related tooling (Jenkins, HTCondor, GitLab, etc)
-Microsoft Excel including development of Pivot Tables and Excel Macros
**Security Clearance Statement:** This position requires a government security clearance, you must be a US Citizen for consideration.
**Clearance Level:** Secret
**Other Important Information You Should Know**
**Expression of Interest:** By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.
**Ability to Work Remotely:** Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility.
**Work Schedules:** Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.
**Schedule for this Position:** 4x10 hour day, 3 days off per week
**Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.**
**The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.**
At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work.
With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility.
If this sounds like a culture you connect with, you're invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs , and apply for roles that align with your qualifications.
**Experience Level:** Experienced Professional
**Business Unit:** RMS
**Relocation Available:** Possible
**Career Area:** Systems Engineering: System of Systems Integration
**Type:** Full-Time
**Shift:** First

RELOCATION ASSISTANCE: No relocation assistance available
CLEARANCE TYPE: Secret
TRAVEL: Yes, 10% of the Time
**Description**
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.
Northrop Grumman Space Systems-Launch and Missile Defense Systems presents an excellent opportunity for a Principal Software Development Analyst-Performance Assessment Engineer (25-470) to join our team of skilled and diverse professionals. This position, based in Huntsville, AL, plays a crucial role in supporting the U.S. President, the Secretary of Defense, and combatant commanders at strategic, regional, and operational levels.
This role does not offer relocation support and requires working on-site with no remote options.
**Position Overview:**
The Command and Control, Battle Management, and Communications (C2BMC) program is a crucial part of the Missile Defense System. It provides an essential operational platform that enables the U.S. president, the Secretary of Defense, and combatant commanders at strategic, regional, and tactical levels to systematically plan missile defense operations, monitor battle progress, and actively control networked sensors and weapon systems to accomplish global and regional mission objectives. C2BMC offers a layered missile defense capability, delivering an optimized response to threats across all ranges and flight phases. It acts as a force multiplier by connecting, integrating, and synchronizing autonomous sensor and weapon systems and operations worldwide and locally to enhance overall performance. Furthermore, C2BMC is a vital component of all ground and flight tests that verify and demonstrate the missile defense system's current and future capabilities.
The selected applicant will perform the following tasks:
+ **Software development**
+ **Database manipulation**
+ **Automated tooling pipeline management and maintenance**
+ **Document creation and presentation**
**Essential Functions:**
+ Experience in developing systems engineering products while following the program Architecture and Systems Engineering Management Plan (ASEMP) and other related processes
+ Experience in creating and briefing chart packages for tooling or analysis performed
**Basic Qualifications:**
Please list your current security clearance and IAT or relevant certifications on your resume, if applicable.
+ A Bachelor's Degree in Computer Science, Systems Engineering, Software Engineering, Mathematics, Physics, or a related field from an accredited university is preferred, along with 5 years of experience; or a Master's degree in a related field with 3 years of relevant work experience; or 9 years of relevant work experience may be considered as an alternative to a degree
+ Applicants must have a current, active in-scope DoD-issued **Secret** security clearance at the time of application, which is required to start
+ Must have relevant applied experience in Systems Engineering and Programming languages, including:
+ **Java**
+ **C++**
+ **Python**
+ **Database management**
+ **Networking**
+ **Data communications**
+ Microsoft Excel, including development of Pivot Tables and Excel Macros
**Preferred Qualifications:**
+ Experience in producing tooling and products to assist with analyzing or assessing a system or project is preferred
+ Experience in performing systems engineering for DoD Information Systems preferred
+ Experience with DevOps tools such as Jenkins, HTCondor, GitLab, etc., is preferred
**What We Can Offer You:**
Northrop Grumman offers a comprehensive benefits package and a work environment that fosters your growth, supporting both employees and the company's success. The benefits provided by Northrop Grumman offer flexibility and control, allowing you to select options that best meet your needs and those of your family. Your benefits will include the following:
+ Health Plan
+ Savings Plan
+ Paid Time Off
+ Education Assistance
+ Training and Development
+ Flexible Work Arrangements
Northrop Grumman Information:**
Primary Level Salary Range: $105,400.00 - $158,000.00
The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.
Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.
The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.
Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.