6 Small Business Management jobs in Lookout Mountain

Job Posting End Date: August 28

When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:

• Award-winning culture

• Inclusion and diversity as a priority

• Performance Based Incentive Plans

• Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability

• Generous PTO (including paid time to volunteer!)

• Up to 9.5% 401(k) employer contribution

• Mental health support

• Career advancement opportunities

• Student loan repayment options

• Tuition reimbursement

• Flexible work environments

*All the benefits listed above are subject to the terms of their individual Plans .

And that's just the beginning.

With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!

General Summary:

The Senior Operations Business Analyst is responsible for leading and managing complex business analysis efforts across various areas within the Enterprise. This role involves close collaboration with agile teams, leadership roles and subject matter experts to deliver defined business objectives within agile teams. The Senior Operations Business Analyst mentors junior analysts, drives innovation, and ensures solutions align with the company's strategic direction.

This Business Analyst will drive Finance's data roadmap by uncovering customer and process needs. A high-impact contributor in this role will bring strong analytical skills, deep financial data expertise, and the ability to translate complex systems into clear, actionable requirements. Hands-on experience with modern data tools, such as Collibra for data governance and Data Build Tool for transformation, is essential for seamless collaboration across data and finance teams. Daily work will center on facilitating requirement sessions, conducting data analysis, and ensuring alignment with data product objectives.

Principal Duties and Responsibilities:

• Lead and facilitate complex requirement elicitation sessions using advanced techniques to assess and define current state processes, determine requirements, and deliver data-driven recommendations for target state.

• Conduct moderate to complex data profiling, analysis, and mapping. Develop and translate business requirements in collaboration with engineers.

• Document procedures, create operational readiness plans, and ensure comprehensive repository of business requirements documents.

• Maintain holistic understanding of product delivery roadmap, ensure product backlog quality, and collaborate with agile teams to refine work items.

• Partner with teams to incorporate client personas into product backlog and requirements. Ensure solutions improve customer experience.

• Work with team members to evaluate business suitability of applications/solutions. Collaborate with integration teams to ensure model design and development is properly communicated.

• Build and maintain strong relationships with key stakeholders to understand their needs and ensure alignment with business objectives.

• Identify, analyze, and mitigate risks associated with business initiatives and projects. Suggest contingency plans to address potential issues.

• Continuously evaluate and improve business processes to enhance efficiency and effectiveness. Implement best practices and innovative solutions to drive operational excellence.

• Contribute to the development of strategic plans and initiatives that align with the company's long-term goals. Provide insights and recommendations based on data analysis and market trends.

• Mentor junior analysts on elicitation techniques, artifact development, and agile methodologies. Promote innovation and continuous improvement within the team.

• May assist with project management gaps, develop project plans, conduct agile ceremonies, and ensure timely turnover of deliverables.

Job Specifications:

• Bachelor's degree required; relevant professional qualification or equivalent industry experience preferred.

• 7+ years of successful experience in business analysis, data analysis, and delivering valuable solutions. Proven track record in insurance or relevant industry.

Skills:

• Advanced requirement gathering and change management processes.

• Strong project management and agile methodology knowledge.

• Proficient in SQL, data analysis, and data modeling concepts.

• Experience with Collibra for data governance, stewardship, and metadata management.

• Ability to apply Data Build Tool modeling best practices and document data pipeline dependencies and operational impacts.

• Excellent communication, facilitation, and negotiation skills.

• Ability to deal with ambiguity and translate into tangible outcomes.

• Strong mentoring skills and team dynamics understanding.

• Intellectual curiosity and enthusiasm for tackling tough problems.

• Certifications in data management or agile methodologies preferred.

#LI-AF1

~IN1

Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.

Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.

The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.

$75,500.00-$142,700.00

Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.

Company:

Unum

Job Summary:
The Business Data Analyst is a quantitative specialist who understands the business needs of a physician group and how to use data to achieve those needs. They are responsible for organizing and managing large and varied data sets, analyzing healthcare data to optimize business operations, and communicating their findings using data visualization and detailed reports.

The Business Data Analyst will assist in coordinating all aspects of provider compensation and establish effective monitoring processes for the organization. Leads and/or works on special projects as needed for the business office.

Education:
Required: Bachelor's degree in mathematics, statistics, healthcare administration, or related field.

Preferred: Master's degree in mathematics, statistics, healthcare administration, or related field.

Experience:
Required:
- Analytical mindset with good problem-solving skills.
- Excellent written and verbal communication skills.
- Experience with data visualization tools.
- Ability to function independently and in a team environment.
- Ability to multi-task and manage competing priorities and a diverse workload, while achieving results in a fast-paced, deadline-driven environment.
- Proficiency with Microsoft Office Suite (i.e., Word, Excel, PowerPoint, Project), internet research and database functionality.
- The ability to work with minimum supervision, set priorities, and follow through to accomplish results.

Preferred:
- Previous physician contracting background
- Previous healthcare data analytics background
- Active membership in the American Association of Provider Compensation Professionals

Position Requirement(s): License/Certification/Registration
Required: N/A

Preferred: N/A

Department Position Summary:
The Business Data Analyst, EMG is a quantitative specialist who understands the business needs of a physician group and how to use data to achieve those needs. They are responsible for organizing and managing large and varied data sets, analyzing healthcare data to optimize business operations, and communicate trends and findings using data visualization and detailed reports. The analyst will assist in coordinating financial and operational analysis including provider compensation and reimbursement, operational key performance indicators, audits and quality analysis, and establish effective monitoring processes for the organization. Serves as liaison to staff, physician, practice leadership, and organizational executive leadership related to financial and operational performance of the medical group. Serves as training liaison to practice leaders, staff, and physicians that focus on performance outcomes, and serves as key stakeholder with Erlanger eChart in reporting optimization and results to enhance operational and financial performance.
- Compiles and organizes financial and operational data
- Gathers and organizes information for problem solving
- Understands data storage and data sharing methods and effectively utilizes resources
- Analyzes data to assist in delivering optimal healthcare management and decision making
- Uses healthcare data to achieve administrative needs and goals
- Investigates data to find patterns and trends
- Converts data into usable information that is easy to understand
- Develops reports and presentations
- Communicates analytic insights to management
- Calculates and manages physician pay incentives
- Audits eChart and provider compensation systems to resolve RVU (pay) incentive questions
- Works closely with Coding, Internal Audit, and Payroll/HR to address provider issues and problem solve
- Calculates quality incentives, tracks call, shift pay, medical directorship pays and all other forms of provider compensation
- Serves as stakeholder for provider pay incentive-based software system (Simpliphy) including enters provider contracts and validates accuracy
- Processes provider base salary and FTE changes
- Performs comprehensive analyses related to physician compensation and physician productivity, including monthly true-up calculations and salary draw monitoring
- Audits provider dashboards
- Develops and implement tools and processes to support physicians and operational leaders in their understanding of physician compensation and production
- Completes data analysis of monthly Key Performance Indicators (KPIs) for EMG and communicates executive level and service line level data timely
- Coordinates with EMG Operational Performance (Training) Team on KPI areas of opportunities and assist in training clinic staff in system workflows that optimize performance
- Monitors clinic budgets and communicates variances with applicable clinic leaders
- Assists in regular communication with physicians regarding their compensation plans
- Creates models, custom reporting packages, and ad hoc reports to meet the information needs of internal stakeholders and senior leadership of EMG
- Ensures adherence to current policies and procedures while emphasizing their significance in workflow
- Remains flexible and adaptive in business functions, making changes to procedures as necessary
- Notes necessary changes to be made in current policies and procedures, discusses such with Sr. Director Business Operations and/or VP Operations, EMG.
- Contributes to positive business results by maintaining a workplace characterized by high performance, mutual support, respect, and teamwork
- Demonstrates excellent communication skills across all areas of the organization
- Other duties as assigned to support provider contracting and business operations
- Serves as a liaison on behalf of the Business Office leadership to executives and physicians as needed.