2,878 Small Business Operations jobs in the United States
Associate, Small Business & Consumer Operations
Posted 2 days ago
Job Viewed
Job Description
Country: United States of America
**Your Journey Starts Here:**
Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.
An exciting journey awaits, if you are interested in exploring the possibilities **We Want to Talk to You!**
**The Difference You Make:**
The Associate, Small Business & Consumer Operations performs installation, implementation, client support, client services, client administration, customer service, enrollment and eligibility, claims processing, and call center operations. Investigates and settles customer service issues. S/he makes decisions related to the implementation of new/updated programs or large-scale projects for the function and supporting technical/operational procedures and processes, and requires an in-depth understanding of how organization capabilities interrelate across the function or segment. Implements strategic plans, drives goals and objectives, and improves performance.
***This is a Hybrid position located in Quincy, MA***
+ Acts as a subject matter resource for the team.
+ Assists with training/coaching of new hires.
+ Provides input into functions strategy.
+ Executes varied and complex transactions/processes utilizing standard procedures.
+ Has specific responsibility for one or multiple specialized products or functional areas.
+ Has responsibility for larger, more complex or sensitive assigned accounts or portfolio.
+ Processes and/or reconciles varied and complex transactions in accordance with established policies and procedures.
+ Partners with internal and/or external business partners to route communications, documents or other action items to complete transactions.
+ Identifies and resolves exceptions; escalates appropriately.
+ Ensures the appropriate materials and documentation are available to complete transactions.
+ Provides responses and documentation to inquiries and ad hoc requests. Completes research and provides feedback on workflow and work received.
+ Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures.
**What You Bring:**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Bachelor's Degree or equivalent work experience: Finance, Business or equivalent field. - Required.
+ 5+ Years Experience in a consumer operations environment. - Required.
+ Knowledge of major functional processes and associated operating requirements; ability to apply this knowledge appropriately to diverse situations.
+ Knowledge of and ability to bring a reported problem to successful resolution.
+ Knowledge of successful approaches, tools, and techniques for dealing with changes and adapting to a changing environment; ability to adapt as needed.
+ Knowledge of and ability to design, implement and evaluate standard operating procedures affecting daily and strategic business operations in order to increase operational efficiency.
+ Knowledge of major products and services and product and service groups; ability to apply this knowledge appropriately to diverse situations.
+ Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
+ Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy.
+ Understanding of the issues related to the decision-making process; ability to analyze situations fully and accurately, and reach productive decisions.
+ Excellent verbal and written communication skills.
+ Demonstrated proficiency with Microsoft office suite with emphasis on Outlook, Word and Excel usage or comparable software application.
+ Previous exposure to various commercial lending finance products and structures.
+ Strong analytical, problem solving, and decision-making skills.
**Certifications:**
+ No Certifications listed for this job.
**It Would Be Nice For You To Have:**
+ Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
**What Else You Need To Know** **:**
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
**Base Pay Range**
Minimum:
$58,125.00 USD
Maximum:
$95,000.00 USD
**Link to Santander Benefits:**
**Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com) ( Culture:**
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
**EEO Statement:**
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
**Working Conditions** :
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
**Employer Rights:**
This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
**What** **To Do Next** **:**
If this sounds like a role you are interested in, then please apply.
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
**Primary Location:** Quincy, MA, 1 Enterprise Drive-Quincy-Corp
**Other Locations:** Massachusetts-Quincy
**Organization:** Santander Bank N.A.
AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO
Sr. Specialist, Small Business & Consumer Operations
Posted 2 days ago
Job Viewed
Job Description
Country: United States of America
**Your Journey Starts Here:**
Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.
An exciting journey awaits, if you are interested in exploring the possibilities **We Want to Talk to You!**
**The Difference You Make:**
***This is a hybrid role located in Quincy, MA***
The Sr. Specialist, Small Business & Consumer Operations performs a wide variety of service and operational duties in support of consumer operations. They monitor, report and plan process improvement or redesign initiatives, and makes recommendations on changes. The Sr. Specialist administers company policies, procedures, manuals, and systems to determine and establish appropriate controls. Provides outstanding customer service efficiently, effectively and within regulatory guidelines.
+ Performs complex account maintenance transactions and modifications.
+ Apprises manager of issues and problems relating to regulatory and compliance matters, documentation, and efficiency so corrective action can be taken.
+ Assists in the training of the servicing staff team. Point person for all account modifications and maintenance activities; including oversight and completion of research requirements.
+ Responds to customer inquiries and resolves complex problems and issues.
+ Coordinates and performs monthly, quarterly, and annual departmental reporting.
+ Represents department on cross-functional project teams.
+ Ensures effective and timely completion of special projects as assigned.
+ Contributes to effective department workflow. Develops, documents, and implements departmental procedures and reports.
+ Develops, documents, and implements departmental procedures and reports.
+ Reviews, audits, and provides quality control oversight of account data to ensure the accuracy of entered on the Banks core account system.
+ Conducts timely reconciliations and balancing of departmental G/L accounts.
+ Works with manager to ensure timely and accurate consumer operations practices.
**What You Bring:**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Bachelor's Degree or equivalent work experience: Finance, Business or equivalent field. - Required.
+ 3+ Years Consumer operations experience, preferably in a lending/banking or financial services environment. - Required.
+ Knowledge of regulatory guidelines, specifically consumer.
+ Ability to initiate, develop, and implement projects and procedures.
+ Basic knowledge of lending procedures and regulations.
+ Ability to handle multiple tasks while maintaining strong attention to detail.
+ Strong interpersonal skills (written and oral).
+ Demonstrated ability to understand and interpret compliance regulations.
+ Ability to deal with customers effectively.
+ Ability to meet deadlines.
+ Strong organizational and analytical skills.
+ Ability to develop and implement goals and objectives.
+ Thorough knowledge of a variety of software programs (particularly Excel, Word, and PowerPoint).
**Certifications:**
+ No Certifications listed for this job.
**It Would Be Nice For You To Have:**
+ Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
+ Experience in Microsoft Office products.
**What Else You Need To Know** **:**
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
**Base Pay Range**
Minimum:
$36,000.00 USD
Maximum:
$58,000.00 USD
**Link to Santander Benefits:**
**Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com) ( Culture:**
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
**EEO Statement:**
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
**Working Conditions** :
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
**Employer Rights:**
This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
**What** **To Do Next** **:**
If this sounds like a role you are interested in, then please apply.
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
**Primary Location:** Quincy, MA, 1 Enterprise Drive-Quincy-Corp
**Other Locations:** Massachusetts-Quincy
**Organization:** Santander Bank N.A.
AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO
Sr. Specialist, Small Business & Consumer Operations
Posted 2 days ago
Job Viewed
Job Description
Country: United States of America
**Your Journey Starts Here:**
Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.
An exciting journey awaits, if you are interested in exploring the possibilities **We Want to Talk to You!**
**The Difference You Make:**
***This is a Hybrid role located in Quincy***
The Sr. Specialist, Small Business & Consumer Operations performs a wide variety of service and operational duties in support of consumer operations. They monitor, report and plan process improvement or redesign initiatives, and makes recommendations on changes. The Sr. Specialist administers company policies, procedures, manuals, and systems to determine and establish appropriate controls. Provides outstanding customer service efficiently, effectively and within regulatory guidelines.
+ Performs complex account maintenance transactions and modifications.
+ Apprises manager of issues and problems relating to regulatory and compliance matters, documentation, and efficiency so corrective action can be taken.
+ Assists in the training of the servicing staff team. Point person for all account modifications and maintenance activities; including oversight and completion of research requirements.
+ Responds to customer inquiries and resolves complex problems and issues.
+ Coordinates and performs monthly, quarterly, and annual departmental reporting.
+ Represents department on cross-functional project teams.
+ Ensures effective and timely completion of special projects as assigned.
+ Contributes to effective department workflow. Develops, documents, and implements departmental procedures and reports.
+ Develops, documents, and implements departmental procedures and reports.
+ Reviews, audits, and provides quality control oversight of account data to ensure the accuracy of entered on the Banks core account system.
+ Conducts timely reconciliations and balancing of departmental G/L accounts.
+ Works with manager to ensure timely and accurate consumer operations practices.
**What You Bring:**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Bachelor's Degree or equivalent work experience: Finance, Business or equivalent field. - Required.
+ 3+ Years Consumer operations experience, preferably in a lending/banking or financial services environment. - Required.
+ Knowledge of regulatory guidelines, specifically consumer.
+ Ability to initiate, develop, and implement projects and procedures.
+ Basic knowledge of lending procedures and regulations.
+ Ability to handle multiple tasks while maintaining strong attention to detail.
+ Strong interpersonal skills (written and oral).
+ Demonstrated ability to understand and interpret compliance regulations.
+ Ability to deal with customers effectively.
+ Ability to meet deadlines.
+ Strong organizational and analytical skills.
+ Ability to develop and implement goals and objectives.
+ Thorough knowledge of a variety of software programs (particularly Excel, Word, and PowerPoint).
**Certifications:**
+ No Certifications listed for this job.
**It Would Be Nice For You To Have:**
+ Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
**What Else You Need To Know** **:**
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
**Base Pay Range**
Minimum:
$36,000.00 USD
Maximum:
$58,000.00 USD
**Link to Santander Benefits:**
**Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com) ( Culture:**
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
**EEO Statement:**
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
**Working Conditions** :
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
**Employer Rights:**
This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
**What** **To Do Next** **:**
If this sounds like a role you are interested in, then please apply.
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
**Primary Location:** Quincy, MA, 1 Enterprise Drive-Quincy-Corp
**Other Locations:** Massachusetts-Quincy
**Organization:** Santander Bank N.A.
AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO
Sr. Specialist, Small Business & Consumer Operations- IRS Forms
Posted 2 days ago
Job Viewed
Job Description
Country: United States of America
**Your Journey Starts Here:**
Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.
An exciting journey awaits, if you are interested in exploring the possibilities **We Want to Talk to You!**
***This is a Hybrid role located in Quincy***
**The Difference You Make:**
The Sr. Specialist, Small Business & Consumer Operations performs a wide variety of service and operational duties in support of consumer operations. They monitor, report and plan process improvement or redesign initiatives, and makes recommendations on changes. The Sr. Specialist administers company policies, procedures, manuals, and systems to determine and establish appropriate controls. Provides outstanding customer service efficiently, effectively and within regulatory guidelines.
+ Performs complex account maintenance transactions and modifications.
+ Apprises manager of issues and problems relating to regulatory and compliance matters, documentation, and efficiency so corrective action can be taken.
+ Assists in the training of the servicing staff team. Point person for all account modifications and maintenance activities; including oversight and completion of research requirements.
+ Responds to customer inquiries and resolves complex problems and issues.
+ Coordinates and performs monthly, quarterly, and annual departmental reporting.
+ Represents department on cross-functional project teams.
+ Ensures effective and timely completion of special projects as assigned.
+ Contributes to effective department workflow. Develops, documents, and implements departmental procedures and reports.
+ Develops, documents, and implements departmental procedures and reports.
+ Reviews, audits, and provides quality control oversight of account data to ensure the accuracy of entered on the Banks core account system.
+ Conducts timely reconciliations and balancing of departmental G/L accounts.
+ Works with manager to ensure timely and accurate consumer operations practices.
**What You Bring:**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Bachelor's Degree or equivalent work experience: Finance, Business or equivalent field. - Required.
+ 3+ Years Consumer operations experience, preferably in a lending/banking or financial services environment. - Required.
+ Experience with IRS Forms: W8, W9, 945, 1042s, 1099INT, and 1099MISC
+ Knowledge of regulatory guidelines, specifically consumer.
+ Ability to initiate, develop, and implement projects and procedures.
+ Basic knowledge of lending procedures and regulations.
+ Ability to handle multiple tasks while maintaining strong attention to detail.
+ Strong interpersonal skills (written and oral).
+ Demonstrated ability to understand and interpret compliance regulations.
+ Ability to deal with customers effectively.
+ Ability to meet deadlines.
+ Strong organizational and analytical skills.
+ Ability to develop and implement goals and objectives.
+ Thorough knowledge of a variety of software programs (particularly Excel, Word, and PowerPoint).
**Certifications:**
+ No Certifications listed for this job.
**It Would Be Nice For You To Have:**
+ Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience with IRS Forms: W8, W9, 945, 1042s, 1099INT, and 1099MISC
**What Else You Need To Know** **:**
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
**Base Pay Range**
Minimum:
$36,000.00 USD
Maximum:
$58,000.00 USD
**Link to Santander Benefits:**
**Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com) ( Culture:**
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
**EEO Statement:**
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
**Working Conditions** :
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
**Employer Rights:**
This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
**What** **To Do Next** **:**
If this sounds like a role you are interested in, then please apply.
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
**Primary Location:** Quincy, MA, 1 Enterprise Drive-Quincy-Corp
**Other Locations:** Massachusetts-Quincy
**Organization:** Santander Bank N.A.
AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO
Sr. Business Planning & Strategy Consultant
Posted 3 days ago
Job Viewed
Job Description
Department: Compliance Risk Management (CRM) delivers a compliance risk framework that enables the businesses and functions to comply with applicable internal and external rules and regulations and maintain risk levels within MetLifes risk appetite. CRM provides constructive challenge to the businesses and functions, partnering closely with them to implement strong processes and effective controls, as well as to foster and embed a culture of compliance. CRM is part of Global Risk Management (GRM).
The Role :
This role is an individual contributor supporting the CRM director of strategic planning (chief of staff), the MetLife Chief Compliance Officer (CCO), and global CRM organization, enabling operational effectiveness across the function. This position plays a key role, engaging with and influencing internal and external stakeholders and driving change within the organization.
Key Responsibilities :
- Supports the CRM chief of staff, the CCO, and CRM Senior Leadership Team (SLT) in coordination of projects, tasks, and messaging to the organization.
- Supports the CRM chief of staff in ensuring CRM readiness for sessions with/for the Board of Directors, Executive Leadership Team, various Risk Committees, or similar SLT sessions.
- Coordinates critical governance processes across CRM, including top matters reporting, reporting on audit issues, and review of internal and external reporting and filings.
- Supports the development of materials for global CRM Town Halls, off-site meetings, and other events.
- Partners with Global Communications on communications priorities and delivery, including crafting and disseminating communications and presentations from the CCO or the CRM department.
- Contributes updates to headcount tracking and other people-related metrics.
- Acts with discretion and maintains confidentiality of information and materials.
- Contributes to a positive and supportive culture that embraces change and succeeds through both collaboration and individual accountability.
Essential Business Experience and Technical Skills:
- Bachelor's degree and 7+ years relevant experience in financial service industry or insurance, with compliance, legal, risk management, communications, and/or internal audit experience preferred.
- Demonstrated ability to engage in complex problem solving and analytical thinking.
- Relationship building and experience interacting with colleagues at various levels of an organization, with an ability to mobilize and lead stakeholders through investigations involving issues and personal data incidents.
- Strong analytical and problem-solving skills.
- Ability to manage confidential information in a professional manner.
- High degree of professionalism, sound judgement, and discretion in contact with management and associates.
- Strong organizational capabilities with resiliency to handle shifting priorities.
- Cultural fluency and ability to work effectively with a diverse, global population.
- Skilled at analytical and creative thinking and problem solving.
- Intermediate to advanced proficiency in Microsoft Excel, PowerPoint, and Word.
The salary range for applicants for this position is $87,900 - $117,200.
Benefits We Offer : Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife : Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies", Fortune Worlds 25 Best Workplaces for 2024, as well as the 2024 Fortune 100 Best Companies to Work For, MetLife , through its subsidiaries and affiliates, is one of the worlds leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, were inspired to transform the next century in financial services. At MetLife, its #AllTogetherPossible. Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law (protected characteristics). If you need an accommodation due to a disability, please email us at This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
Business Planning Analyst
Posted 3 days ago
Job Viewed
Job Description
Business Planning Analyst
Location: Larkin Bldg @ Exchange Street
Location of Job: US:NY:Buffalo
Work Type: Full-Time
Shift: Shift 1
Job Description
Summary:
The supervisor provides continuing or individual assignments by indicating generally what is to be done, limitations, quality and quantity expected, deadlines and priorities. Additional, specific instructions are given for new, difficult, or unusual assignments. The employee uses initiative in carrying out recurring assignments. The supervisor assures that the work is accurate and in compliance with instructions or established procedures.
Education And Credentials
Responsibilities:
BS - Bachelor of Science in Finance, Accounting, Business Administration required.
Experience
Other information:
3 years of experience in Data and Analytics required. 2 years experience in Financial Analytics required. 2 years experience in Excel and Financial Modeling preferred.
Working Conditions
Working conditions:
Essential:
- Weight Requirement - Sedentary (10 lbs)
Job Details
Department: KH Decision Support
Standard Hours Bi-Weekly: 75.00
Weekend/Holiday Requirement: No
On Call Required: No
With Rotation: No
Scheduled Work Hours: 8a-4:30p
Work Arrangement: Hybrid
Union Code: N00 - Non Union KH
Requisition ID#: 678
Recruiter: Casey M. Calandra
Grade: HR212
Pay Frequency: Bi-Weekly
Salary Range: $61,756.50 - $84,922.50
*Wage will be determined based on factors such as candidate's experience, qualifications, internal equity, and any applicable collective bargaining agreement.
Kaleida Health's mission is to advance the health of our community, and we believe our diversity, equity, and inclusion (DEI) strategic work is mission- critical for the good of our workforce and the community who need and depend on our care and services. We understand that racism and health inequities stand firmly in the way of advancing the health of our community, and Kaleida Health envisions DEI as the pursuit of equity and restorative justice for every person. We will exemplify courage and accountability through both the professing and practice of our core values for our friends, colleagues, and community. Kaleida Health is committed to creating a culture of equity and inclusion where diversity is valued and celebrated!
Position Business Planning Analyst
Location US:NY:Buffalo | Corporate Administration | Full-Time
Req ID null
Equal Opportunity Employer
Kaleida Health is committed to diversity and believes our workforce is strengthened by the inclusion of and respect for our differences.
Kaleida Health is an equal opportunity and affirmative action employer. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, religion, sex, national origin, citizenship status, creed, gender, gender identity or expression, sexual orientation, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for or perform your job.
Business Planning Analyst
Posted 16 days ago
Job Viewed
Job Description
**Location:** Larkin Bldg @ Exchange Street
Location of Job: US:NY:Buffalo
Work Type: Full-Time
**Shift:** Shift 1
Job Description
**Summary:**
The supervisor provides continuing or individual assignments by indicating generally what is to be done, limitations, quality and quantity expected, deadlines and priorities. Additional, specific instructions are given for new, difficult, or unusual assignments. The employee uses initiative in carrying out recurring assignments. The supervisor assures that the work is accurate and in compliance with instructions or established procedures.
**Education And Credentials**
**Responsibilities:**
BS - Bachelor of Science in Finance, Accounting, Business Administration required.
**Experience**
**Other information:**
3 years of experience in Data and Analytics required. 2 years experience in Financial Analytics required. 2 years experience in Excel and Financial Modeling preferred.
**Working Conditions**
**Working conditions:**
**Essential:**
* Weight Requirement - Sedentary (10 lbs)
**Job Details**
Department: KH Decision Support
Standard Hours Bi-Weekly: 75.00
Weekend/Holiday Requirement: No
On Call Required: No
**With Rotation:** No
**Scheduled Work Hours:** 8a-4:30p
Work Arrangement: Hybrid
Union Code: N00 - Non Union KH
Requisition ID#: 678
Recruiter: Casey M. Calandra
Grade: HR212
Pay Frequency: Bi-Weekly
**Salary Range:** $61,756.50 - $84,922.50
*Wage will be determined based on factors such as candidate's experience, qualifications, internal equity, and any applicable collective bargaining agreement.
_Kaleida Health's mission is to advance the health of our community, and we believe our diversity, equity, and inclusion (DEI) strategic work is mission- critical for the good of our workforce and the community who need and depend on our care and services. We understand that racism and health inequities stand firmly in the way of advancing the health of our community, and Kaleida Health envisions DEI as the pursuit of equity and restorative justice for every person. We will exemplify courage and accountability through both the professing and practice of our core values for our friends, colleagues, and community. Kaleida Health is committed to creating a culture of equity and inclusion where diversity is valued and celebrated!_
**Position** Business Planning Analyst
**Location** US:NY:Buffalo | Corporate Administration | Full-Time
**Req ID** null
Equal Opportunity Employer
Kaleida Health is committed to diversity and believes our workforce is strengthened by the inclusion of and respect for our differences.
Kaleida Health is an equal opportunity and affirmative action employer. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, religion, sex, national origin, citizenship status, creed, gender, gender identity or expression, sexual orientation, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for or perform your job.
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Workforce Business Planning Analyst
Posted 3 days ago
Job Viewed
Job Description
Do you get excited by new innovations in technology? Are you someone who enjoys leveraging data to create a better experience for customers and employees? Analytical, strategic, and tech-savvy? Then working within our Business Planning & Workforce Management Team at Spectrum may be a great fit for you.
At Spectrum, we keep our customers connected across a 41-state footprint. Our Business Planning & Workforce Management Team creates actionable budgets, forecasts, and engagement strategies that support the needs of customers and employees. Utilizing their ability to anticipate workforce needs and adapt to market changes, this team helps deliver the exceptional services and experiences Spectrum is known for.
BE PART OF THE CONNECTION
As a Workforce Business Planning Analyst, you will coordinate all aspects of developing, monitoring, and maintaining the macro level long range workload forecasts, hiring plans, and budget preparations. You will work closely with the Workforce Traffic teams, Finance, Marketing and Product to develop a comprehensive long-range forecast on a quarterly and annual basis. Your contribution will help improve company performance by linking business activities to financial and operational results.
WHAT OUR WORKFORCE BUSINESS PLANNING ANALYSTS ENJOY MOST
- Utilizing Workforce Management concepts and variable impacting workloads and forecasts
- Utilizing multidimensional database platforms such as Oracle's Essbase
- Preparing and reviewing reports & other analyses as required for achieving financial and operational objectives
- Performing analysis of data trends on operational budget spend to enable team to meet Key Performance Indicators (KPI's)
- Utilizing analysis to identify cost saving opportunities
- Performing monthly review of operational results and identifying trends
In this role you will be in a dynamic office environment working independently, and on a collaborative team. You will excel in this position if you are highly organized, communicate effectively, and are adept at interpreting and analyzing data. Continuous learning opportunities will provide ample opportunity for career growth at Spectrum.
WHAT YOU'LL BRING TO SPECTRUM
Required Qualifications
- Experience: Workforce management/Business planning/Financial analysis or related experience: 2 or more years
- Education: Bachelor's degree in business or related field or equivalent experience
- Skills: Knowledge of software applications such as Word, Excel, Essbase, MicroStrategy etc.
- Abilities: Work independently as well as in a collaborative and team environment; handle multiple projects and priorities; analyze and interpret data; quickly identify business problems/opportunities; communicate in a clear and straightforward manner, both orally and in writing
- Hybrid Schedule: Four in-office days weekly
FAN
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Business Planning Analyst 2
Posted 3 days ago
Job Viewed
Job Description
Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here ( to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet ( .
The University of Miami UHealth Department of Executive Medicine has an exciting opportunity for a full time Business Planning Analyst 2 at Desai Sethi Medical Center in Miami. The incumbent is responsible for developing long-term goals and strategic objectives for a department or organization. The incumbent contributes to the business planning process by collecting, monitoring, and analyzing data, to develop projections, reports, and presentations in order to collaborate with senior management in their business planning decision-making process. Moreover, he/she establishes and enforces policies and procedures that further department’s goals and objectives.
CORE JOB FUNCTIONS
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Works with department/leadership to develop business plans including market research, market assessments and projections, needs assessments, and financial projections.
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Identifies market trends and developments and presents findings to management.
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Develops market share reports and assessments and monitors trends.
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Develops physician referral reports and monitors trends.
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Proficient with strategic planning tools (e.g., healthcare strategic planning platforms, physician referral platforms) and internal analytic tools.
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Contributes with the department’s leadership to fulfill strategic plan objectives.
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Supports the department in developing analysis to support business decisions.
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Trains and oversees junior staff members to ensure accuracy and efficiency in end work product.
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Collaborates in the development and organization of department and project budgets.
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Acts as liaison to other departments, vendors, and other external parties to complete assignments.
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Adheres to University and unit-level policies and procedures and safeguards University assets.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS
Education:
Bachelor’s degree in relevant field
Experience:
Minimum 3 years of relevant experience
Knowledge, Skills and Attitudes:
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Skill in collecting, organizing, and analyzing data.
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Ability to recognize, analyze, and solve a variety of problems.
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Ability to exercise sound judgment in making critical decisions.
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Ability to present and discuss findings with management.
DEPARTMENT ADDENDUM
Department Specific Functions
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Creates and updates reports for all Executive Health programs. Includes dashboard per provider, site and overall department metrics.
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Extracts data from multiple University systems in order to track productivity for providers, referrals, daily encounters, scheduling, on-call, program inquiries etc.
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Prepares monthly departmental KPIs and communicates areas of improvement.
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Works with the Clinical Program Manager, Concierge to create and pull reports from Epic and NICE in Contact for leadership. Reports monthly concierge data including, Meet and Greets completed, inquiries received, renewals, new patients, collections, etc.
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Conducts market research and makes recommendations to leadership on ways to improve or enhance programs.
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Assists with the creation, review, and updating of standard operating procedures for Executive Health.
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Responsible for provider schedules and templates in EPIC.
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Monitors patient panel count for provider.
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Reviews and audits schedules for all sites to ensure correct appointment type selection, appropriate insurance coverage etc.
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Audits payment postings bi-weekly to ensure collections are correct for each site.
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Assists with the processing of POs, expenses and account reconciliation.
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Works cooperatively with colleagues and other departments including leadership to solve problems and enhance the smooth and efficient flow of the practice while displaying a positive attitude.
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Troubleshoots time sensitive issues and must work well under pressure independently and/or in a collaborative environment expeditiously.
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Communicates confidential information ensuring compliance with all regulatory guidelines (i.e., HIPAA) and University policies as appropriate.
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Adapts to changing work demands and environment. Anticipates potential problems and assists leadership in the development of contingency plans.
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Must be willing to travel/float between sites as needed.
Knowledge, Skills and Attitudes:
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Knowledge of clinical workflow.
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Experience in working with Epic and NICE and Contact.
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High level of attention to detail and organizational skills.
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High level of time management skills.
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Experience in creating and analyzing reports.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here ( for additional information.
Job Status:
Full time
Employee Type:
Staff
Pay Grade:
H10