135 Small Businesses jobs in Quincy
Program Analyst, Small Businesses
Posted today
Job Viewed
Job Description
Overview
The Initiative for a Competitive Inner City (ICIC) is a national nonprofit founded in 1994 by Harvard Business School professor Michael Porter. ICIC drives inclusive economic prosperity in under-resourced communities through innovative research and programs to create jobs, income, and wealth for local residents. Informed by our research, ICIC has developed and supported highly effective initiatives for underserved businesses to meet entrepreneurs' most pressing needs. At ICIC, you will work with talented, creative, and committed professionals in a collaborative culture dedicated to excellence and innovation.
Program Overview
ICIC is a national partner on Goldman Sachs 10,000 Small Businesses (10KSB), a program designed to help entrepreneurs create jobs and economic opportunity by providing access to education, capital, and business support services. ICIC is responsible for managing and advising on outreach, application, and selection processes across all locations.
Position Summary
The Program Analyst will focus on this program, working closely with the entire team to support key projects and deliverables. They will be supervised by the Program Manager on work deliverables and project planning matters, and will also have a dotted line reporting structure to the Director of the Business Transformation Team for professional development and HR matters.
The Program Analyst will provide programmatic support to the larger Business Transformation Team, including database management, analysis of recruitment success metrics, and application processing. In addition to assisting with our work with 3-5 local program sites, the Program Analyst will identify creative methods for optimizing current processes and implementing new processes within programmatic guidelines. The position offers a unique opportunity for increased responsibility and exposure to external stakeholders.
Essential Duties and Responsibilities:
Support of 10KSB Sites (50%)
- Support Program Associates in coordinating partnership-based outreach, recruitment, application, and selection with external program staff at local sites.
- Manage program CRM systems, applicant trackers, internal databases, and materials for several sites throughout the recruitment process.
- Manage the internal database management process, including collecting, cleaning, maintaining, and analyzing data.
- Present program data findings on key programmatic deliverables to funder and program partners.
- Communicate via phone and email with program applicants as necessary to assist with application processing, follow-up, and outreach.
- Assist in the application, evaluation, and selection process for program applicants. As a supporting member of the National Selection Committee, this includes application processing and preparation for the interview and final selection processes with program applicants at multiple program sites.
- Travel to local 10KSB sites to interview candidates for the program
- Attend conferences and sponsored partner events to promote the program
The successful candidate is a highly organized self-starter with solid potential for growth. They are inspired by the work that we do at ICIC and passionate about supporting small businesses.
The ideal candidate will have:
- A Bachelor's degree (or equivalent) OR 4+ years of relevant work experience
- Knowledge of economic development and small business operations is strongly preferred.
- Proficiency in Microsoft Office Suite, including Excel
- Experience with Salesforce or other CRM systems
- Excellent written and oral communication skills
- Strong organizational and prioritization skills and a keen attention to detail
- Professional communication skills for interacting with both internal and external stakeholders
- Ability to prioritize and complete multiple tasks concurrently while managing competing demands
- Collaborative, solutions-oriented team player who enjoys working with colleagues across the organization
- Willingness and ability to travel up to 10% annually (travel may increase with time in position)
Benefits Include:
- Three weeks of vacation per year to start, with an additional day added for each year of service up to 5 years
- Thirteen days of paid holidays, half days on Fridays before long weekends, plus one floating holiday
- Ten days of paid sick leave and two days paid personal leave each calendar year
- Health, Dental, Vision Insurance (70% paid by ICIC)
- 401(k) Retirement Plan with employer matching up to 4% after the first year of employment
- Up to 16 weeks of paid Parental leave
- Individual Professional Development benefit of $1000 each year
ICIC is dedicated to fostering a diverse and inclusive organization. We provide equal opportunity for all persons seeking employment without regard to race, age, color, religion, gender identity, family status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.
ICIC participates in E-Verify to confirm that all new hires are authorized to work in the U.S. Please see the Participation Poster and Right to Work Poster for more information.
Temporary Program Analyst, Small Businesses
Posted 3 days ago
Job Viewed
Job Description
Overview
The Initiative for a Competitive Inner City (ICIC) is a national nonprofit founded in 1994 by Harvard Business School professor Michael Porter. ICIC drives inclusive economic prosperity in under-resourced communities through innovative research and programs to create jobs, income, and wealth for local residents. Informed by our research, ICIC has developed and supported highly effective initiatives for underserved businesses to meet entrepreneurs' most pressing needs. At ICIC, you will work with talented, creative, and committed professionals in a collaborative culture dedicated to excellence and innovation.
Program Overview
ICIC serves as a national partner for Goldman Sachs 10,000 Small Businesses (10KSB), a program aimed at empowering entrepreneurs to create jobs and drive economic growth through access to education, capital, and business support services. ICIC manages and provides strategic guidance on outreach, application, and selection processes across all program locations.
Position Summary
The Temporary Program Analyst will focus on this program, working closely with the entire team to support key projects and deliverables. They will be supervised by the Deputy Director on work deliverables and project planning matters, and will also have a dotted line reporting structure to the Director of the Business Transformation Team for professional development and HR matters.
The Program Analyst will provide programmatic support to the 10,000 Small Businesses team, including database management, analysis of recruitment success metrics, and application processing. In addition to assisting with our work with 3-5 local program sites, they will identify creative methods for optimizing current processes and implementing new processes within programmatic guidelines.
Essential Duties and Responsibilities
- Support Program Associates in coordinating partnership-based outreach, recruitment, application, and selection with external program staff at local sites.
- Manage program CRM systems, applicant trackers, internal databases, and materials for several sites throughout the recruitment process.
- Manage the internal database management process, including collecting, cleaning, maintaining, and analyzing data.
- May present program data findings on key programmatic deliverables to funder and program partners.
- Communicate via phone and email with program applicants as necessary to assist with application processing, follow-up, and outreach.
- Assist in the application, evaluation, and selection process for program applicants. As a supporting member of the National Selection Committee, this includes application processing and preparation for the interview and final selection processes with program applicants at multiple program sites.
The successful candidate is a highly organized self-starter with solid potential for growth. They are inspired by the work that we do at ICIC and passionate about supporting small businesses.
The ideal candidate will have:
- Up to two years of work experience
- Proficiency in Microsoft Office Suite, particularly Excel
- Familiarity with Adobe Acrobat Pro preferred
- Experience with Salesforce or other CRM systems
- Excellent written and oral communication skills
- Strong organizational and prioritization skills and a keen attention to detail
- Professional communication skills for interacting with both internal and external stakeholders
- Ability to prioritize and complete multiple tasks concurrently while managing competing demands
- Collaborative, solutions-oriented team player who enjoys working with other team members and departments
This is a full-time remote position. We are currently recruiting candidates from the following states: AL, AR, CA, CO, CT, DC, DE, FL, GA, IL, KY, MA, MD, MI, NC, NJ, NY, OH, OR, PA, TX, and VA.
ICIC is dedicated to the goal of building a culturally diverse and inclusive organization. We are an equal opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, are based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
ICIC participates in E-Verify to confirm that all new hires are authorized to work in the U.S. Please see the Participation Poster and Right to Work Poster for more information.
Associate, Small Business & Consumer Operations
Posted 9 days ago
Job Viewed
Job Description
Country: United States of America
**Your Journey Starts Here:**
Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.
An exciting journey awaits, if you are interested in exploring the possibilities **We Want to Talk to You!**
**The Difference You Make:**
The Associate, Small Business & Consumer Operations performs installation, implementation, client support, client services, client administration, customer service, enrollment and eligibility, claims processing, and call center operations. Investigates and settles customer service issues. S/he makes decisions related to the implementation of new/updated programs or large-scale projects for the function and supporting technical/operational procedures and processes, and requires an in-depth understanding of how organization capabilities interrelate across the function or segment. Implements strategic plans, drives goals and objectives, and improves performance.
***This is a Hybrid position located in Quincy, MA***
+ Acts as a subject matter resource for the team.
+ Assists with training/coaching of new hires.
+ Provides input into functions strategy.
+ Executes varied and complex transactions/processes utilizing standard procedures.
+ Has specific responsibility for one or multiple specialized products or functional areas.
+ Has responsibility for larger, more complex or sensitive assigned accounts or portfolio.
+ Processes and/or reconciles varied and complex transactions in accordance with established policies and procedures.
+ Partners with internal and/or external business partners to route communications, documents or other action items to complete transactions.
+ Identifies and resolves exceptions; escalates appropriately.
+ Ensures the appropriate materials and documentation are available to complete transactions.
+ Provides responses and documentation to inquiries and ad hoc requests. Completes research and provides feedback on workflow and work received.
+ Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures.
**What You Bring:**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Bachelor's Degree or equivalent work experience: Finance, Business or equivalent field. - Required.
+ 5+ Years Experience in a consumer operations environment. - Required.
+ Knowledge of major functional processes and associated operating requirements; ability to apply this knowledge appropriately to diverse situations.
+ Knowledge of and ability to bring a reported problem to successful resolution.
+ Knowledge of successful approaches, tools, and techniques for dealing with changes and adapting to a changing environment; ability to adapt as needed.
+ Knowledge of and ability to design, implement and evaluate standard operating procedures affecting daily and strategic business operations in order to increase operational efficiency.
+ Knowledge of major products and services and product and service groups; ability to apply this knowledge appropriately to diverse situations.
+ Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
+ Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy.
+ Understanding of the issues related to the decision-making process; ability to analyze situations fully and accurately, and reach productive decisions.
+ Excellent verbal and written communication skills.
+ Demonstrated proficiency with Microsoft office suite with emphasis on Outlook, Word and Excel usage or comparable software application.
+ Previous exposure to various commercial lending finance products and structures.
+ Strong analytical, problem solving, and decision-making skills.
**Certifications:**
+ No Certifications listed for this job.
**It Would Be Nice For You To Have:**
+ Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
**What Else You Need To Know** **:**
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
**Base Pay Range**
Minimum:
$58,125.00 USD
Maximum:
$95,000.00 USD
**Link to Santander Benefits:**
**Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com) ( Culture:**
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
**EEO Statement:**
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
**Working Conditions** :
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
**Employer Rights:**
This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
**What** **To Do Next** **:**
If this sounds like a role you are interested in, then please apply.
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
**Primary Location:** Quincy, MA, 1 Enterprise Drive-Quincy-Corp
**Other Locations:** Massachusetts-Quincy
**Organization:** Santander Bank N.A.
AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO
Business Development Manager

Posted 4 days ago
Job Viewed
Job Description
_Pay Range for this role is 120-140K DOE_
**Why work for Clean Harbors?**
+ Health and Safety is our #1 priority and we live it 3-6-5!
+ Competitive wages
+ Comprehensive health benefits coverage after 30 days of full-time employment
+ Group 401K with company matching component
+ Generous paid time off, company paid training and tuition reimbursement
+ Positive and safe work environments
+ Opportunities for growth and development for all the stages of your career
+ Ensures Health and Safety is the number one goal by following policies, processes, and acting in a safe manner at all time;
+ Leads strategy for business development and profitable growth in the various product lines of business with a focus on
+ Alternative Fuels Program
+ Phoenix, Clive, and Baltimore Facilities
+ Plastic Recycling
+ Poly Drum shred and molding program
+ Aragonite, El Dorado, and Baltimore Facilities
+ Assure the sales team is appropriately deployed in the right geographies toward the right market verticals and strategic customers.
+ Develop Marketing Strategy for educating both internal and external customers
+ Lead complex sales teams with National Accounts, Local Accounts, Product and/or line of business specialization.
+ Assure the business has a planning and forecast process in place to run the business;
+ Continually explore options for P&L Improvements through volume, price, mix, and expense controls.
+ Bachelor's Degree in Business or Management is preferred;
+ 10+ years relevant experience;
+ Exceptional financial performance data management skills required;
+ Oversight of sales revenue with year on year growth;
+ Ability to work with a variety of managers, each with different skills and personalities;
+ Excellent negotiating skills;
+ Strong leadership skills;
+ Understanding sales process
+ Effective verbal and written communication and organizational skills;
+ 25%+ travel required.
**40-years of sustainability in action.** At Clean Harbors, our mission is to create a safer, cleaner environment through the treatment, recycling, and disposal of hazardous materials. Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology - come be part of the solution with us.
**Join our safety focused team today!** To learn more about our company, and to apply online for this exciting opportunity, visit us at .
Clean Harbors is a Military & Veteran friendly company.
We thank all those interested in joining the Clean Harbors team; however only those that complete the online application and meet the minimum job qualifications will be considered for this role.
#CH
#LI-NM2
Business Development Manager
Posted 6 days ago
Job Viewed
Job Description
The Business Development Manager drives sales growth of assigned region in close coordination with WuXi Biology leadership. The Business Development Manager will have an additional focus on penetrating certain assigned customers with significant growth opportunity, as assigned by management. The incumbent of this role will close and implement growth opportunities with Companies in the assigned territory. The Manager, Business Development's most important means of interacting with customers and prospects is through face-to-face meetings and is responsible for achieving an assigned sales and profit goal.
**Responsibilities**
+ Identify key decision makers relative to WuXi Biology business for potential contacts
+ Daily prospecting to get new leads
+ Qualify leads and present opportunity(ices) to their manager and WuXi Biology technical team.
+ Facilitate business meeting with WuXi AppTec with proper agenda, attendees, focus on opportunity and follow-up; meeting summary and action items
+ Project professional image of WuXi Biology as solutions provider with clearly articulated messages
+ Support proposal negotiation to close contract as defined by supervisor
+ Point of contact for WuXi Biology and customer; ensure communication channels; pro-actively identify areas of growth opportunity; ensure stable relationship
+ Identify issues which could jeopardize partnership; pose solutions
+ Maintain excellent relationships with internal business partners at WuXi
+ Facilitate customer travels to China
+ Effective communication skills both internally and externally to ensure teamwork to achieve common goals across WuXi Biology unit and be open for mentoring to effective techniques and sales strategies
**Job Requirements:**
+ Achieves assigned sales quota
+ Achieves assigned supplier and customer onboarding goals
+ Meets assigned expectations for profit margin on contracts
+ Achieves new account acquisition targets
+ Completes required training and development objectives within the assigned time frame
+ Travel Requirements: If local 40% out of office travel day visits (not overnight) to clients plus up to 20% overnight travel to attend conferences. If remote 25% travel overnight to visit clients and attend conferences.
**Qualifications**
- Minimum of a Bachelor's degree in life sciences (preferably in biology or chemistry). with 3+ years of industrial experience and at least one year of business development experience preferred
- Experience in CRO is a plus/preferred
- This position requires frequent travel (car, train, plane)
- Candidates must have a valid driver's license and passport
- PC proficiency
**Technical Skills / Knowledge:**
- Demonstrates a broad understanding of discovery biology leading to candidate selection and preclinical development
- Able to close deals by effectively utilizing internal resources.
- Demonstrated abilities in the areas of listening, negotiations, teamwork, and persuasiveness.
- Coordinates with other BDs or scientific counterparts to provide appropriate solutions to clients.
**Independence/ Accountability:**
- Demonstrates the ability to be a self-starter
- Functions in a self-motivated and highly flexible manner
- Must be organized and detail-oriented
- Must be a team player
**Problem Solving:**
- Possesses proven experience in creating or capitalizing on opportunities leading to successful outcomes, ideally with Business Development relevance
**Leadership Activities:**
- Independently identifies potential prospects
- Coordinates with other BD and scientific counterparts to provide appropriate solutions to clients.
- Marketing to ensure coordination of efforts and ensure good communication with all parties.
**Communication Skills:**
Interpersonal skill set for effective listening, dialogue and interactions
Timely communication internally and externally
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability
This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job-related duties as requested by Management.
**Need help finding the right job?**
We can recommend jobs specifically for you!
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disabilityAn Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability ( Locations** _US_
**Job ID** _2025-13777_
Sr. Specialist, Small Business & Consumer Operations
Posted 2 days ago
Job Viewed
Job Description
Country: United States of America
**Your Journey Starts Here:**
Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.
An exciting journey awaits, if you are interested in exploring the possibilities **We Want to Talk to You!**
**The Difference You Make:**
***This is a Hybrid role located in Quincy***
The Sr. Specialist, Small Business & Consumer Operations performs a wide variety of service and operational duties in support of consumer operations. They monitor, report and plan process improvement or redesign initiatives, and makes recommendations on changes. The Sr. Specialist administers company policies, procedures, manuals, and systems to determine and establish appropriate controls. Provides outstanding customer service efficiently, effectively and within regulatory guidelines.
+ Performs complex account maintenance transactions and modifications.
+ Apprises manager of issues and problems relating to regulatory and compliance matters, documentation, and efficiency so corrective action can be taken.
+ Assists in the training of the servicing staff team. Point person for all account modifications and maintenance activities; including oversight and completion of research requirements.
+ Responds to customer inquiries and resolves complex problems and issues.
+ Coordinates and performs monthly, quarterly, and annual departmental reporting.
+ Represents department on cross-functional project teams.
+ Ensures effective and timely completion of special projects as assigned.
+ Contributes to effective department workflow. Develops, documents, and implements departmental procedures and reports.
+ Develops, documents, and implements departmental procedures and reports.
+ Reviews, audits, and provides quality control oversight of account data to ensure the accuracy of entered on the Banks core account system.
+ Conducts timely reconciliations and balancing of departmental G/L accounts.
+ Works with manager to ensure timely and accurate consumer operations practices.
**What You Bring:**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Bachelor's Degree or equivalent work experience: Finance, Business or equivalent field. - Required.
+ 3+ Years Consumer operations experience, preferably in a lending/banking or financial services environment. - Required.
+ Knowledge of regulatory guidelines, specifically consumer.
+ Ability to initiate, develop, and implement projects and procedures.
+ Basic knowledge of lending procedures and regulations.
+ Ability to handle multiple tasks while maintaining strong attention to detail.
+ Strong interpersonal skills (written and oral).
+ Demonstrated ability to understand and interpret compliance regulations.
+ Ability to deal with customers effectively.
+ Ability to meet deadlines.
+ Strong organizational and analytical skills.
+ Ability to develop and implement goals and objectives.
+ Thorough knowledge of a variety of software programs (particularly Excel, Word, and PowerPoint).
**Certifications:**
+ No Certifications listed for this job.
**It Would Be Nice For You To Have:**
+ Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
**What Else You Need To Know** **:**
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
**Base Pay Range**
Minimum:
$36,000.00 USD
Maximum:
$58,000.00 USD
**Link to Santander Benefits:**
**Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com) ( Culture:**
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
**EEO Statement:**
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
**Working Conditions** :
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
**Employer Rights:**
This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
**What** **To Do Next** **:**
If this sounds like a role you are interested in, then please apply.
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
**Primary Location:** Quincy, MA, 1 Enterprise Drive-Quincy-Corp
**Other Locations:** Massachusetts-Quincy
**Organization:** Santander Bank N.A.
AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO
Sr. Specialist, Small Business & Consumer Operations
Posted 17 days ago
Job Viewed
Job Description
Country: United States of America
**Your Journey Starts Here:**
Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.
An exciting journey awaits, if you are interested in exploring the possibilities **We Want to Talk to You!**
***This is a Hybrid role located in Quincy***
**The Difference You Make:**
The Sr. Specialist, Small Business & Consumer Operations performs a wide variety of service and operational duties in support of consumer operations. They monitor, report and plan process improvement or redesign initiatives, and makes recommendations on changes. The Sr. Specialist administers company policies, procedures, manuals, and systems to determine and establish appropriate controls. Provides outstanding customer service efficiently, effectively and within regulatory guidelines.
+ Performs complex account maintenance transactions and modifications.
+ Apprises manager of issues and problems relating to regulatory and compliance matters, documentation, and efficiency so corrective action can be taken.
+ Assists in the training of the servicing staff team. Point person for all account modifications and maintenance activities; including oversight and completion of research requirements.
+ Responds to customer inquiries and resolves complex problems and issues.
+ Coordinates and performs monthly, quarterly, and annual departmental reporting.
+ Represents department on cross-functional project teams.
+ Ensures effective and timely completion of special projects as assigned.
+ Contributes to effective department workflow. Develops, documents, and implements departmental procedures and reports.
+ Develops, documents, and implements departmental procedures and reports.
+ Reviews, audits, and provides quality control oversight of account data to ensure the accuracy of entered on the Banks core account system.
+ Conducts timely reconciliations and balancing of departmental G/L accounts.
+ Works with manager to ensure timely and accurate consumer operations practices.
**What You Bring:**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Bachelor's Degree or equivalent work experience: Finance, Business or equivalent field. - Required.
+ 3+ Years Consumer operations experience, preferably in a lending/banking or financial services environment. - Required.
+ Knowledge of regulatory guidelines, specifically consumer.
+ Ability to initiate, develop, and implement projects and procedures.
+ Basic knowledge of lending procedures and regulations.
+ Ability to handle multiple tasks while maintaining strong attention to detail.
+ Strong interpersonal skills (written and oral).
+ Demonstrated ability to understand and interpret compliance regulations.
+ Ability to deal with customers effectively.
+ Ability to meet deadlines.
+ Strong organizational and analytical skills.
+ Ability to develop and implement goals and objectives.
+ Thorough knowledge of a variety of software programs (particularly Excel, Word, and PowerPoint).
**Certifications:**
+ No Certifications listed for this job.
**It Would Be Nice For You To Have:**
+ Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
**What Else You Need To Know** **:**
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
**Base Pay Range**
Minimum:
$36,000.00 USD
Maximum:
$58,000.00 USD
**Link to Santander Benefits:**
**Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com) ( Culture:**
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
**EEO Statement:**
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
**Working Conditions** :
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
**Employer Rights:**
This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
**What** **To Do Next** **:**
If this sounds like a role you are interested in, then please apply.
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
**Primary Location:** Quincy, MA, 1 Enterprise Drive-Quincy-Corp
**Other Locations:** Massachusetts-Quincy
**Organization:** Santander Bank N.A.
AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO
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Senior Business Development Manager/Associate Business Development Director (Boston)
Posted 12 days ago
Job Viewed
Job Description
We are a rapidly growing pre-IPO company in a nascent and fast-growing space. Listed as a 2025 Best Place to Work in NYC by BuiltIn, we live up to this title by creating an exciting and inclusive workspace that advances our mission to develop safe and effective digital therapies for patients in need.
Business Development & Alliance ManagementAt Click, we believe in supporting our employees holistically. We have a comprehensive benefits package designed to enhance your life both professionally and personally, as well as an excellent wealth-building opportunity at a fast-growing pre-IPO company in a nascent and extremely exciting space.
Benefits Overview- Medical, Dental, & Vision Insurance: Click Therapeutics prioritizes your well-being by offering comprehensive and affordable health insurance, including resources to support your mental health. We cover a portion of your premiums, making quality care more accessible. Enjoy a wide network of doctors and hospitals, plus convenient online tools to manage your and your family's health.
- 401k Employer Matching: We match your contributions 100% up to 5%, helping you plan for the future with a 401(k) plan through Fidelity.
- One Medical Membership: We cover your membership fees at One Medical, a modern primary care practice offering in-person and virtual care, along with an Employee Assistance Program (EAP) to support your overall well-being.
- Fertility Care & Family-Building Support: Access resources for all paths to parenthood, including egg freezing, IVF, adoption, and more, with a lifetime benefit during your employment at Click.
- Professional Development Stipend: Receive an annual stipend to support courses, certifications, or other growth opportunities.
- Unlimited PTO: Enjoy flexible time off to rest and attend to personal matters, trusting you to manage your time effectively.
- Caregiving Benefit: An annual stipend to assist with childcare, eldercare, and pet care, providing greater flexibility in managing caregiving responsibilities.
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#J-18808-LjbffrSenior Director Business Development
Posted today
Job Viewed
Job Description
The Senior Director, Business Development expand Biology Division business in US as part of the broader Business Development team, through proactively managing the sales process, following up on leads, filling the pipeline to meet the yearly revenue targets for the region whilst demonstrating WuXi AppTec's core values and complying with Company Policies. Leading and managing a team to achieve Division targets, provide exceptional customer service and to build capabilities in the region
Please note the location of this job is remote / work from home. Overnight travel requirement is approximately 50%.
- Develop and lead an engaged and high-performing team, and implement process, methodology and infrastructure that delivers repeatable success.
- Develop, align, and execute an annual business plan that delivers the targeted revenue goals.
- Establish a professional rapport with internal functional leaders,as well as market-leading customers to remain forward-facing in providing feedback on innovative internal processes and market demands. Customer engagements should be regular for the purpose of informing the organization of strategic and tactical performance.
- Identify key decision makers relative to WuXi Biology business for potential contact
- Daily prospecting to get new leads
- Identify issues that could jeopardize the partnership; pose solutions
- Maintain excellent relationships with internal business partners at WuXi
- Create new opportunities and develop new relationships to expand and grow our customer base.
- Point of contact for WuXi Biology and customers; ensure communication channels; pro-actively identify areas of growth opportunity; ensure stable relationship with customers and potential customers.
- Facilitates and supports teamwork to achieve common goals across WuXi Biology unit and be open for mentoring to effective techniques and sales strategies.
- Identify key decision makers relative to WuXi Biology business for potential contact
- Qualify leads and present opportunity(ies) to their manager and WuXi Biology technical team.
- Facilitate business meeting with WuXi AppTec with proper agenda, attendees, focus on opportunity and follow-up; meeting summary and action items
- Project a professional image of WuXi Biology as a solutions provider with clearly articulated messages
- Support proposal negotiation to close the contract as defined by supervisor
- Maintain excellent relationships with internal business partners at WuXi
- Effective communication skills both internally and externally to ensure teamwork to achieve common goals across WuXi Biology unit and be open for mentoring to effective techniques and sales strategies
- Represent WuXi Biology at trade shows and conferences.
- Responsible for creating and managing all aspects of the customer relationship.
- Proactively works to optimize the tracking and recording of business opportunities and progress towards KPIs.
- Develops own network through local and other networking and partnering meetings.
- Supports the team to demonstrate WuXi AppTec's core values and complies with Company policies.
- Establish professional rapport with internal functional leaders as well as market leading customers to remain forward facing in providing feedback on innovative internal processes and market demands. Customer engagements should be regular for the purpose of informing the organization of strategic and tactical performance.
- Facilitate customer travels to China
- If local, 40% out-of-office travel day visits (not overnight) to clients plus up to 20% overnight travel to attend conferences. If remote 25% travel overnight to visit clients and attend conferences.
- Other duties as assigned.
- Leads and develops team.
- Achieves assigned sales quota.
- Achieves assigned KPIs
- Achieves assigned supplier and customer onboarding goals.
- Meets assigned expectations for profitability.
- Achieves new account acquisition targets.
- Completes required training and development objectives within the assigned time frame.
- This position requires frequent travel (car, train, plane). Percentages indicated above.
- Minimum of a bachelor's degree in life sciences (preferably in biology or chemistry)
- 10+ years of industry experience and at least 7 years of CRO BD experience
- At least 3 years of experience leading a team of remote workers
- Demonstrates a broad understanding of discovery biology leading to candidate selection and preclinical development.
- Demonstrated ability to couple business insight, understanding of market dynamics and ability to translate business opportunity and business growth.
- Able to close deals by effectively utilizing internal resources.
- Demonstrated abilities in the areas of listening, negotiations, teamwork, and persuasiveness.
- Coordinates with other BDs or scientific counterparts to provide appropriate solutions to clients.
- Track record for handling difficult situations and posing solutions that led to turnaround or success.
- Demonstrates the ability to be a self-starter.
- Functions in a self-motivated and highly flexible manner.
- Must be organized and detail-oriented.
- Ability to work effectively as part of a team and to exhibit effective interpersonal skills.
- Ability to accomplish the described duties with the use of appropriate computer equipment and software (especially Microsoft Word, Excel, Outlook, PowerPoint and CRM tool).
- Ability to develop and implement sales strategies and tactics.
This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job-related duties as requested by Management.
Senior Director Business Development
Posted today
Job Viewed
Job Description
The Senior Director, Business Development expand Biology Division business in US as part of the broader Business Development team, through proactively managing the sales process, following up on leads, filling the pipeline to meet the yearly revenue targets for the region whilst demonstrating WuXi AppTec's core values and complying with Company Policies. Leading and managing a team to achieve Division targets, provide exceptional customer service and to build capabilities in the region
Please note the location of this job is remote / work from home. Overnight travel requirement is approximately 50%.
- Develop and lead an engaged and high-performing team, and implement process, methodology and infrastructure that delivers repeatable success.
- Develop, align, and execute an annual business plan that delivers the targeted revenue goals.
- Establish a professional rapport with internal functional leaders,as well as market-leading customers to remain forward-facing in providing feedback on innovative internal processes and market demands. Customer engagements should be regular for the purpose of informing the organization of strategic and tactical performance.
- Identify key decision makers relative to WuXi Biology business for potential contact
- Daily prospecting to get new leads
- Identify issues that could jeopardize the partnership; pose solutions
- Maintain excellent relationships with internal business partners at WuXi
- Create new opportunities and develop new relationships to expand and grow our customer base.
- Point of contact for WuXi Biology and customers; ensure communication channels; pro-actively identify areas of growth opportunity; ensure stable relationship with customers and potential customers.
- Facilitates and supports teamwork to achieve common goals across WuXi Biology unit and be open for mentoring to effective techniques and sales strategies.
- Identify key decision makers relative to WuXi Biology business for potential contact
- Qualify leads and present opportunity(ies) to their manager and WuXi Biology technical team.
- Facilitate business meeting with WuXi AppTec with proper agenda, attendees, focus on opportunity and follow-up; meeting summary and action items
- Project a professional image of WuXi Biology as a solutions provider with clearly articulated messages
- Support proposal negotiation to close the contract as defined by supervisor
- Maintain excellent relationships with internal business partners at WuXi
- Effective communication skills both internally and externally to ensure teamwork to achieve common goals across WuXi Biology unit and be open for mentoring to effective techniques and sales strategies
- Represent WuXi Biology at trade shows and conferences.
- Responsible for creating and managing all aspects of the customer relationship.
- Proactively works to optimize the tracking and recording of business opportunities and progress towards KPIs.
- Develops own network through local and other networking and partnering meetings.
- Supports the team to demonstrate WuXi AppTec's core values and complies with Company policies.
- Establish professional rapport with internal functional leaders as well as market leading customers to remain forward facing in providing feedback on innovative internal processes and market demands. Customer engagements should be regular for the purpose of informing the organization of strategic and tactical performance.
- Facilitate customer travels to China
- If local, 40% out-of-office travel day visits (not overnight) to clients plus up to 20% overnight travel to attend conferences. If remote 25% travel overnight to visit clients and attend conferences.
- Other duties as assigned.
- Leads and develops team.
- Achieves assigned sales quota.
- Achieves assigned KPIs
- Achieves assigned supplier and customer onboarding goals.
- Meets assigned expectations for profitability.
- Achieves new account acquisition targets.
- Completes required training and development objectives within the assigned time frame.
- This position requires frequent travel (car, train, plane). Percentages indicated above.
- Minimum of a bachelor's degree in life sciences (preferably in biology or chemistry)
- 10+ years of industry experience and at least 7 years of CRO BD experience
- At least 3 years of experience leading a team of remote workers
- Demonstrates a broad understanding of discovery biology leading to candidate selection and preclinical development.
- Demonstrated ability to couple business insight, understanding of market dynamics and ability to translate business opportunity and business growth.
- Able to close deals by effectively utilizing internal resources.
- Demonstrated abilities in the areas of listening, negotiations, teamwork, and persuasiveness.
- Coordinates with other BDs or scientific counterparts to provide appropriate solutions to clients.
- Track record for handling difficult situations and posing solutions that led to turnaround or success.
- Demonstrates the ability to be a self-starter.
- Functions in a self-motivated and highly flexible manner.
- Must be organized and detail-oriented.
- Ability to work effectively as part of a team and to exhibit effective interpersonal skills.
- Ability to accomplish the described duties with the use of appropriate computer equipment and software (especially Microsoft Word, Excel, Outlook, PowerPoint and CRM tool).
- Ability to develop and implement sales strategies and tactics.
This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job-related duties as requested by Management.