38 Software Implementation jobs in the United States

Software Implementation Manager
 

System Innovators is seeking a Software Implementation Manager to join their team!  This important role has the responsibility for leading the overall implementation program of System Innovators Enterprise Revenue Management solution. 
 

Here at System Innovators, we’re driven by a mission to be the leading provider of enterprise revenue management solutions to government and utilities clients. To make our mission possible, we need talented and dedicated individuals on our team.  We offer employees a casual work setting, competitive benefits package and stable environment.

The Software Implementation Manager  is responsible for managing project scope, functional and technical project resources, and interfacing with multiple departments including Sales, IT, Development, Services, and Support in order to ensure successful and on-time delivery of the defined solution implementation.  Additional work activities may include involvement in supporting change management and deployment activities. 

What will your impact be:
Overall Project Management:

• Oversee the project and manage execution to plan
• Run client kick-off, planning and design meetings
• Participate in regular, internal and external project management meetings
• Handle internal and external project status reporting
• Manage to project scope on time and on budget

Implementation of projects:

• Assist with Pre-Sales workshops and assisting with the creation of Statement of Work documents
• Main client contact representing System Innovators during the Project phase
• Run customer functionality workshops
• Guide customers in designing the solutions configuration applying best practices and for maximizing business benefits
• Oversee execution of the multiple solution implementation work streams; and at times run parts of the execution
• Develop a functional and technical understanding of solutions in order to assist with and/or complete system implementation tasks. 
• Document and review functional / technical specifications and gain approval from the customer
• Maintain Project Plans and Project Budgets
• Manage Project Escalations both internally and externally
• Seek additional opportunities and managing Project Change requests to ensure Project Scope is maintained
• Oversee Configuration progress, all Test phases, Deployment, and Post Go-Live support

Continuous improvement and knowledge management:

• Contribute to company objectives of enhancing value brought to customers, service offerings, company expertise and delivery processes
• Identify opportunities for enhancement and improvement of the System Innovators implementation processes
• Support global knowledge program and stimulate cross team knowledge sharing
• Manage the required cooperation with other teams: commercial, technical and support teams

What we are looking for:

• Bachelor’s degree in Business or Technology related field from an accredited institution
• Must have 3+ years of experience as a Software Implementation Manager or equivalent experience in an IT field.
• Knowledge of project management tools and software packages. 
• Enterprise technology delivery
• Ability to operate well in fast-paced, collaborative environment
• Operational, technical marketing and management skills
• Must be a good communicator
• Leadership qualities and excellent problem-solving ability
• PMP / PMBOK certification are nice to have.
• Government contract and delivery experience preferred
• 30% travel required

Company Overview

System Innovators is a division of Harris Computer, a member of the Constellation Software Inc. group of companies. For over 40 years System Innovators has been the industry leader in cashiering and revenue collection systems for the public sector and utilities. Our user-friendly software solutions are field-tested and time proven used by 200 plus clients throughout the United States, Canada and the Caribbean. Using the latest Microsoft platforms and .NET technologies, all software development and support for iNovah is based out of the System Innovator’s office in Jacksonville, Florida.

Harris is a leading provider of financial management and Customer Information Systems (CIS) software solutions. Since 1976, Harris has focused on providing feature-rich and robust turnkey solutions to all levels of local government, public power and water entities as well as school districts throughout North America. Harris' focus is on creating long-term relationships with our customers and ensuring that we meet the changing needs of our customers over time. Harris is divided into multiple functional Business Units that are supported by a centralized Corporate Services group.

Harris is an EEO/AA/Disability/Veteran employer.

#WeAreHarris

(France, UK, US)

About our Company

Schneider Electric is the global specialist in energy management and automation. With revenues of ~€38 billion in FY2024, our 164,000+ employees serve customers in over 100 countries, helping them to manage their energy and process in ways that are safe, reliable, efficient and sustainable. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Our connected technologies reshape industries, transform cities and enrich lives.

At Schneider Electric, we call this Life Is On .

We are a purpose-driven company helping organizations accelerate their sustainability transformation. Our software empowers businesses to measure, manage, and improve their environmental and social impact.

As we grow, we're looking for a passionate Software Implementation Lead to drive our implementation services function, ensuring world-class delivery of our sustainability software solutions across enterprise clients.

What will you do? As a key leader in our energy & sustainability software team, you will:

Strategic Leadership & Vision

• Define and execute the global implementation strategy for our SaaS portfolio, aligning with business goals and customer success outcomes.
• Drive operational excellence across implementation processes, tools, and methodologies.
• Champion a customer-centric culture focused on value realization, adoption, and long-term success.

Project & Stakeholder Management

• Manage project scope, timelines, budgets, and risks across multiple concurrent client engagements.

• Act as the primary escalation point for implementation-related issues, ensuring timely resolution and client satisfaction.
• Collaborate cross-functionally with Product, Engineering, Customer Success, and Sales to ensure seamless project execution.

Team Leadership & Enablement

• Lead and mentor a team of implementation consultants and project managers.

• Drive team performance through coaching, goal setting, and continuous feedback.
• Support hiring, onboarding, and professional development of new team members.

Customer Engagement & Delivery Excellence

• Oversee the successful delivery of complex, multi-site implementations for global clients.

• Ensure consistent project governance, risk management, and stakeholder communication.
• Monitor KPIs such as time-to-value, customer satisfaction, and implementation efficiency.

• 12+ years of experience in software implementation, professional services, or enterprise consulting, with at least 5 years in a leadership role.
• Proven success in scaling implementation teams and delivering enterprise SaaS solutions globally.
• Strong understanding of sustainability, ESG, or EHS domains is a significant advantage.
• Exceptional leadership, communication, and stakeholder management skills.
• Experience with project portfolio management, delivery frameworks (Agile, Waterfall, hybrid), and enterprise systems.
• Strategic thinker with a bias for action and a passion for customer success.

Why join us?

• Lead a global function at the intersection of technology and sustainability.
• Shape the delivery strategy of a fast-growing, mission-driven software business.
• Collaborate with passionate teams across product, engineering, and sustainability.
• Enjoy opportunities for impact, innovation, and career growth in a purpose-led organization.

With global presence in over 100 countries, Schneider is the undisputable leader in Power Management - Medium Voltage, Low Voltage and Secure Power, and in Automation Systems. We provide integrated efficiency solutions, combining energy, automation and software.

In our global Ecosystem, we collaborate with the largest Partner, Integrator and Developer Community on our Open Platform to deliver real-time control and operational efficiency.

We believe that great people and partners make Schneider a great company and that our commitment to Innovation, Diversity and Sustainability ensures LIFE IS ON

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

(France, UK, US)

About our Company

Schneider Electric is the global specialist in energy management and automation. With revenues of ~€38 billion in FY2024, our 164,000+ employees serve customers in over 100 countries, helping them to manage their energy and process in ways that are safe, reliable, efficient and sustainable. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Our connected technologies reshape industries, transform cities and enrich lives.

At Schneider Electric, we call this Life Is On .

We are a purpose-driven company helping organizations accelerate their sustainability transformation. Our software empowers businesses to measure, manage, and improve their environmental and social impact.

As we grow, we're looking for a passionate Software Implementation Lead to drive our implementation services function, ensuring world-class delivery of our sustainability software solutions across enterprise clients.

What will you do? As a key leader in our energy & sustainability software team, you will:

Strategic Leadership & Vision

• Define and execute the global implementation strategy for our SaaS portfolio, aligning with business goals and customer success outcomes.
• Drive operational excellence across implementation processes, tools, and methodologies.
• Champion a customer-centric culture focused on value realization, adoption, and long-term success.

Project & Stakeholder Management

• Manage project scope, timelines, budgets, and risks across multiple concurrent client engagements.

• Act as the primary escalation point for implementation-related issues, ensuring timely resolution and client satisfaction.
• Collaborate cross-functionally with Product, Engineering, Customer Success, and Sales to ensure seamless project execution.

Team Leadership & Enablement

• Lead and mentor a team of implementation consultants and project managers.

• Drive team performance through coaching, goal setting, and continuous feedback.
• Support hiring, onboarding, and professional development of new team members.

Customer Engagement & Delivery Excellence

• Oversee the successful delivery of complex, multi-site implementations for global clients.

• Ensure consistent project governance, risk management, and stakeholder communication.
• Monitor KPIs such as time-to-value, customer satisfaction, and implementation efficiency.

• 12+ years of experience in software implementation, professional services, or enterprise consulting, with at least 5 years in a leadership role.
• Proven success in scaling implementation teams and delivering enterprise SaaS solutions globally.
• Strong understanding of sustainability, ESG, or EHS domains is a significant advantage.
• Exceptional leadership, communication, and stakeholder management skills.
• Experience with project portfolio management, delivery frameworks (Agile, Waterfall, hybrid), and enterprise systems.
• Strategic thinker with a bias for action and a passion for customer success.

Why join us?

• Lead a global function at the intersection of technology and sustainability.
• Shape the delivery strategy of a fast-growing, mission-driven software business.
• Collaborate with passionate teams across product, engineering, and sustainability.
• Enjoy opportunities for impact, innovation, and career growth in a purpose-led organization.

With global presence in over 100 countries, Schneider is the undisputable leader in Power Management - Medium Voltage, Low Voltage and Secure Power, and in Automation Systems. We provide integrated efficiency solutions, combining energy, automation and software.

In our global Ecosystem, we collaborate with the largest Partner, Integrator and Developer Community on our Open Platform to deliver real-time control and operational efficiency.

We believe that great people and partners make Schneider a great company and that our commitment to Innovation, Diversity and Sustainability ensures LIFE IS ON

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

(France, UK, US)

About our Company

Schneider Electric is the global specialist in energy management and automation. With revenues of ~€38 billion in FY2024, our 164,000+ employees serve customers in over 100 countries, helping them to manage their energy and process in ways that are safe, reliable, efficient and sustainable. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Our connected technologies reshape industries, transform cities and enrich lives.

At Schneider Electric, we call this Life Is On .

We are a purpose-driven company helping organizations accelerate their sustainability transformation. Our software empowers businesses to measure, manage, and improve their environmental and social impact.

As we grow, we're looking for a passionate Software Implementation Lead to drive our implementation services function, ensuring world-class delivery of our sustainability software solutions across enterprise clients.

What will you do? As a key leader in our energy & sustainability software team, you will:

Strategic Leadership & Vision

• Define and execute the global implementation strategy for our SaaS portfolio, aligning with business goals and customer success outcomes.
• Drive operational excellence across implementation processes, tools, and methodologies.
• Champion a customer-centric culture focused on value realization, adoption, and long-term success.

Project & Stakeholder Management

• Manage project scope, timelines, budgets, and risks across multiple concurrent client engagements.

• Act as the primary escalation point for implementation-related issues, ensuring timely resolution and client satisfaction.
• Collaborate cross-functionally with Product, Engineering, Customer Success, and Sales to ensure seamless project execution.

Team Leadership & Enablement

• Lead and mentor a team of implementation consultants and project managers.

• Drive team performance through coaching, goal setting, and continuous feedback.
• Support hiring, onboarding, and professional development of new team members.

Customer Engagement & Delivery Excellence

• Oversee the successful delivery of complex, multi-site implementations for global clients.

• Ensure consistent project governance, risk management, and stakeholder communication.
• Monitor KPIs such as time-to-value, customer satisfaction, and implementation efficiency.

• 12+ years of experience in software implementation, professional services, or enterprise consulting, with at least 5 years in a leadership role.
• Proven success in scaling implementation teams and delivering enterprise SaaS solutions globally.
• Strong understanding of sustainability, ESG, or EHS domains is a significant advantage.
• Exceptional leadership, communication, and stakeholder management skills.
• Experience with project portfolio management, delivery frameworks (Agile, Waterfall, hybrid), and enterprise systems.
• Strategic thinker with a bias for action and a passion for customer success.

Why join us?

• Lead a global function at the intersection of technology and sustainability.
• Shape the delivery strategy of a fast-growing, mission-driven software business.
• Collaborate with passionate teams across product, engineering, and sustainability.
• Enjoy opportunities for impact, innovation, and career growth in a purpose-led organization.

With global presence in over 100 countries, Schneider is the undisputable leader in Power Management - Medium Voltage, Low Voltage and Secure Power, and in Automation Systems. We provide integrated efficiency solutions, combining energy, automation and software.

In our global Ecosystem, we collaborate with the largest Partner, Integrator and Developer Community on our Open Platform to deliver real-time control and operational efficiency.

We believe that great people and partners make Schneider a great company and that our commitment to Innovation, Diversity and Sustainability ensures LIFE IS ON

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

(France, UK, US)

About our Company

Schneider Electric is the global specialist in energy management and automation. With revenues of ~€38 billion in FY2024, our 164,000+ employees serve customers in over 100 countries, helping them to manage their energy and process in ways that are safe, reliable, efficient and sustainable. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Our connected technologies reshape industries, transform cities and enrich lives.

At Schneider Electric, we call this Life Is On .

We are a purpose-driven company helping organizations accelerate their sustainability transformation. Our software empowers businesses to measure, manage, and improve their environmental and social impact.

As we grow, we're looking for a passionate Software Implementation Lead to drive our implementation services function, ensuring world-class delivery of our sustainability software solutions across enterprise clients.

What will you do? As a key leader in our energy & sustainability software team, you will:

Strategic Leadership & Vision

• Define and execute the global implementation strategy for our SaaS portfolio, aligning with business goals and customer success outcomes.
• Drive operational excellence across implementation processes, tools, and methodologies.
• Champion a customer-centric culture focused on value realization, adoption, and long-term success.

Project & Stakeholder Management

• Manage project scope, timelines, budgets, and risks across multiple concurrent client engagements.

• Act as the primary escalation point for implementation-related issues, ensuring timely resolution and client satisfaction.
• Collaborate cross-functionally with Product, Engineering, Customer Success, and Sales to ensure seamless project execution.

Team Leadership & Enablement

• Lead and mentor a team of implementation consultants and project managers.

• Drive team performance through coaching, goal setting, and continuous feedback.
• Support hiring, onboarding, and professional development of new team members.

Customer Engagement & Delivery Excellence

• Oversee the successful delivery of complex, multi-site implementations for global clients.

• Ensure consistent project governance, risk management, and stakeholder communication.
• Monitor KPIs such as time-to-value, customer satisfaction, and implementation efficiency.

• 12+ years of experience in software implementation, professional services, or enterprise consulting, with at least 5 years in a leadership role.
• Proven success in scaling implementation teams and delivering enterprise SaaS solutions globally.
• Strong understanding of sustainability, ESG, or EHS domains is a significant advantage.
• Exceptional leadership, communication, and stakeholder management skills.
• Experience with project portfolio management, delivery frameworks (Agile, Waterfall, hybrid), and enterprise systems.
• Strategic thinker with a bias for action and a passion for customer success.

Why join us?

• Lead a global function at the intersection of technology and sustainability.
• Shape the delivery strategy of a fast-growing, mission-driven software business.
• Collaborate with passionate teams across product, engineering, and sustainability.
• Enjoy opportunities for impact, innovation, and career growth in a purpose-led organization.

With global presence in over 100 countries, Schneider is the undisputable leader in Power Management - Medium Voltage, Low Voltage and Secure Power, and in Automation Systems. We provide integrated efficiency solutions, combining energy, automation and software.

In our global Ecosystem, we collaborate with the largest Partner, Integrator and Developer Community on our Open Platform to deliver real-time control and operational efficiency.

We believe that great people and partners make Schneider a great company and that our commitment to Innovation, Diversity and Sustainability ensures LIFE IS ON

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Salary range: $25 - $75 / hour, depending on skill level and years of experience

PT or FT hours available, depending on skill level and years of experience

Fully remote: workday begins at 7:00 AM Eastern

Temporary role through Spring 2026, with possibility of extending

Hornblower is seeking a Software Implementation Project Manager for our Development Services operation.

About the Opportunity:

The Software Implementation Project Manager is responsible for planning, coordinating, and overseeing the successful deployment of a new technology solution into the organization. This role involves working closely with cross-functional teams-including the Solution Provider, HR, IT, business units, and stakeholders-to ensure timely, cost-effective, and quality delivery of the solution to meet business goals. This is a temporary remote position: working hours must begin at 7:00 AM Eastern time.

About You:

This person will be adaptable, dynamic, and embody Hornblower's RESPECT Service System.

Essential Duties & Responsibilities:

• Ensuring all requirements are documented on time, including advanced scheduling; ensuring the correct individuals are involved
• Leading definition of any integrations required to support implementation, ensuring delivery on time and to the required quality
• Leading UAT testing, ensuring it is completed on time to the required quality, ensuring a robust UAT capacity plan is in place utilizing the provider's UAT dashboards to manage UAT through to completion
• Leading internal weekly progress meetings and providing project progress updates for internally owned activities to the provider's Project Manager
• Jointly responsible with the Provider's Project Manager for updating the Steer Co with progress and risk management
• Managing the sign off and of the blueprint ensuring all required team members are engaged in the process
• Managing the change control process and ensuring the correct governance is followed
• Ensuring data loads and parallel testing is completed on time to the required quality
• Managing the RAID, ensuring all required actions are owned and addressed on time
• Ensuring there is a robust go live plan with sufficient business capacity to support successful go live
• Supporting and assisting the leadership team with their deliverables through proactive flagging of their activities and upcoming milestones, and identifying/carrying out actions to assist them with timely delivery
• Ensuring all relevant individuals are included in meetings, decision making and sign-off
• Ensuring that all project meetings within their areas of responsibility are scheduled for the appropriate period of time with the correct attendees
• Preparing the update for the Executive Steering Committee
• US EST or UK based to support the European time zone
• Remote working with occasional travel to company sites may be required
• Additional job duties as assigned.

Requirements & Qualifications:

• 3-7 years of project management experience in IT implementation.
• Proven track record of delivering complex technology projects on time and within budget.
• Familiarity with project management methodologies
• Proficiency in project management tools (e.g., MS Project, JIRA, Asana, Smartsheet).
• Strong analytical, problem-solving, and organisational skills.
• Excellent communication and interpersonal skills.
• Experience with enterprise systems (e.g., ERP, CRM, HRIS) implementations (preferred)

About Us:

Hornblower's passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

The RESPECT Service System embodies Hornblower's mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.

Direct message the job poster from MaxVal Group, Inc.

Based in Silicon Valley, MaxVal is a leading global provider of intellectual property (IP) management solutions, offering end-to-end products and services that simplify and enhance the entire IP lifecycle. Since 2004, MaxVal has been delivering innovative, secure, and scalable solutions for corporations and law firms worldwide. With a deep commitment to client success, MaxVal offers a full range of solutions, including its flagship IP management platform, Symphony; the industry-leading IDS solution, Max-IDS; along with IP administrative support, search services, docketing, renewals, patent illustrations, and more. Trusted by Fortune 500 companies and top IP law firms, MaxVal helps businesses maximize the value of their IP portfolios while ensuring operational efficiency, quality, and data security.

We are seeking an experienced Project Managers (6 Positions) to drive the successful implementation of Symphony, MaxVals flagship IP Management platform, for our clients. You will oversee the entire project lifecyclefrom kickoff to go-liveensuring effective planning, execution, testing, and deployment. The ideal candidate will have proven project management skills, client-facing experience, and expertise in software deployment methodologies.

• Lead the end-to-end implementation of Symphony IPMS, ensuring smooth and efficient rollouts for each client.
• Define project scope, objectives, success criteria, and deliverables in collaboration with clients and internal teams.
• Develop and manage detailed project plans, including timelines, key milestones, and resource allocation.
• Ensure adherence to best practices in project management methodologies (Agile, Waterfall, or Hybrid models).

• Serve as the primary point of contact for clients throughout the implementation lifecycle.
• Lead regular status meetings, progress reviews, and risk assessments to ensure alignment with client expectations.
• Build strong relationships with key client stakeholders, including business sponsors, IT teams, and end-users.
• Facilitate requirement gathering sessions to understand business needs and configure Symphony accordingly.
• Manage change requests and ensure proper documentation of scope changes, impact analysis, and approvals.
• Provide clear, transparent communication regarding project status, risks, issues, and mitigation plans.

• Oversee the System Integration Testing (SIT) phase, ensuring Symphony functions correctly within the clients IT ecosystem.
• Work with the client to define and manage User Acceptance Testing (UAT), ensuring the software meets business needs.
• Facilitate issue resolution during testing, coordinating with internal teams to address defects and enhancements.
• Develop a cut-over plan, detailing activities required for a seamless transition from legacy systems to Symphony.
• Manage go-live readiness, ensuring all stakeholders are aligned and prepared for deployment.
• Lead post-go-live support activities, including hypercare and stabilization efforts.

• Collaborate with technical teams to configure Symphony based on client requirements, managing both out-of-the-box and customized implementations.
• Identify gaps in product functionality and coordinate with the engineering and product teams for required enhancements.
• Support data migration, API integrations, and third-party system compatibility checks as part of the implementation process.
• Ensure comprehensive training and knowledge transfer for end-users to maximize adoption.

• Identify potential risks early in the project and proactively implement mitigation strategies.
• Monitor project progress, ensuring quality control and adherence to project requirements.
• Document lessons learned and process improvements for future implementations.

• Track and report on financials, project health, scope changes, and overall performance.
• Optimize team utilization across multiple concurrent implementations.

• 10+ years of experience in project management for software implementations.
• Experience working with SaaS platforms, enterprise software, or custom software rollouts.
• Strong understanding of project management methodologies (Agile/Scrum, Waterfall, etc.).
• Proficiency in project management tools (JIRA, Asana, Microsoft Project, etc.).
• Demonstrated ability to manage end-to-end software implementation projects, including UAT, SIT, and cut-over planning.
• Excellent client-facing and communication skills, with experience managing cross-functional teams.
• Ability to translate client needs into software solutions and oversee technical deployments.
• Strong problem-solving, negotiation, and leadership skills.
• PMP, CSM, or other relevant certifications are a plus.

• Experience in B2B SaaS implementations or enterprise software deployment.
• Familiarity with API integrations, cloud-based solutions, and data migration projects.
• Background in software development, IT consulting, or business analysis.

• Work with one of Silicon Valleys fastest-growing tech companies.
• Work on cutting-edge technologies and lead impactful projects for a global client base across diverse industries.
• Enjoy competitive salary, comprehensive benefits, and career growth opportunities.
• Benefit from the flexibility of remote work, promoting a better work-life balance.

If you're a results-driven Project Manager with expertise in software implementation, we want to hear from you! Apply today and help us revolutionize IP management.

MaxVal is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

• Mid-Senior level

• Full-time

• Information Technology

• Software Development

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