381 Software Operations jobs in the United States

Software Operations & Maintenance Specialist

22090 Reston, Virginia Peraton

Posted 4 days ago

Job Viewed

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Job Description



Software Operations & Maintenance Specialist

Job Locations

US-VA-Reston

Requisition ID

2025-154978

Position Category

Information Technology

Clearance

Top Secret/SCI w/Poly

Responsibilities

Responsible for the ongoing maintenance, support, and improvement of software applications after they have been deployed. Their primary role is to ensure that applications continue to operate smoothly, remain functional, and meet users' needs over time. This role is critical in ensuring the application remains efficient, secure, and up-to-date.

    Identify and resolve bugs, glitches, and performance issues within the application. This includes troubleshooting and correcting problems reported by users or through automated monitoring.
  • Apply updates, patches, and hotfixes to the software to ensure that it stays current with security standards, compliance requirements, and functionality improvements.
  • Continuously monitor the performance of applications to ensure they run efficiently. This can involve looking at speed, response time, and overall system resource usage.
  • Provide technical support to users experiencing difficulties with the application. This includes answering queries, resolving technical problems, and providing advice on optimal use.
  • Implement minor improvements or enhancements to the application as requested by stakeholders or users. This may involve adding new features, adjusting existing functionality, or improving user experience.
  • Maintain proper documentation related to application processes, fixes, updates, and troubleshooting methods. This ensures that future maintainers or team members can easily understand the current state of the application.
  • Ensure that the application adheres to security standards and best practices, including protecting against vulnerabilities and keeping security features up to date.
  • Ensure that the application is compatible with new operating systems, browsers, and hardware updates. They might also need to ensure compatibility with other software or services the application integrates with.
  • Implement strategies to back up data and ensure disaster recovery plans are in place to restore application services if needed.
  • Collaborate with development teams to understand the application's architecture and codebase, especially when changes or fixes are needed that require programming expertise.
  • Help manage changes to the application by planning and executing them carefully to avoid disruptions, including proper testing, approval processes, and version control.

*Position contingent upon Spring 2025 award*

Qualifications

  • TS/SCI with Polygraph level clearance is required.
  • BA/BS and 3+ years of experience; Masters and 1+ years of experience; an additional four years of experience may be considered in lieu of degree.
  • Proficiency in programming languages used in the application (e.g., Java, C#, Python) and familiarity with the application's technology stack (e.g., databases, web frameworks).
  • Ability to quickly diagnose issues and identify solutions.
  • Ensuring that every aspect of the application is functioning as expected and catching even minor issues.
  • Ability to communicate effectively with users and stakeholders about problems, updates, and fixes.
  • Ability to handle maintenance schedules, priorities, and work with different teams (e.g., developers, support, IT) to coordinate efforts.


Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.

Target Salary Range

$86,000 - $138,000. This represents the typical salary range for this position based on experience and other factors.

EEO

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.
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Senior Ground Software Operations Engineer (San Francisco)

94121 San Francisco, California Orbital Sidekick

Posted 5 days ago

Job Viewed

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Job Description

full time

Space is in our DNA. Orbital Sidekick (OSK) has a mission to leverage the untapped power of hyperspectral imagery (HSI) to address global environmental, health, and safety needs while helping companies reach their sustainability goals. Orbital Sidekick is establishing a space-based infrastructure of HSI sensors and analytic capabilities to enable real-time monitoring, detection, and risk management.

As a Senior Ground Software Operations Engineer reporting to our VP of Payload Engineering and working closely with our Analytics and Software teams, you will help build out the tools, processes and products critical to our customers success.

What youll do:
  • Design software architecture that supports efficient upload and download of tasking and imagery data
  • Efficiently model tasking scenarios for a constellation of hyperspectral satellites
  • Perform trade studies on orbit positioning and maneuvers to maximize satellite coverage
  • Interface with the operations and software team to successfully execute targeted tasking with multiple space-based sensors
  • Write and maintain a modeling and simulation codebase that is used by multiple teams
  • Work with the OSK product team to deliver a high fidelity constellation tasking tool from simulation to execution
  • Develop and tune a scheduling algorithm for a constellation of hyperspectral imaging satellites
What youll need to succeed:
  • BS in Computer Science or Aerospace/Mechanical/Astronautical Engineering
  • 5+ years of experience in the Aerospace/Space/Software industry
  • Experience in verification of tasking plans and spacecraft health and status
  • Strong proficiency in Python and/or C++
  • Firm understanding of Linux/Unix Operating System commands for scripting and commanding
  • Experience using software APIs to receive and send telemetry data
  • Excellent foundations of software architecture, interface design, distributed systems, and testing patterns
  • Strong communication skills with other disciplines and engineers
Bonus points if you have:
  • MS in Computer Science/Aerospace/Astronautical Engineering
  • Practitioner-level experience with Cloud Infrastructure (AWS, GCP, etc)
  • Health and Status monitoring of satellite software systems experience
  • Knowledge of orbital mechanics and pointing/control algorithms for spacecraft
  • Spacecraft operations experience, downloading and uploading spacecraft control parameters
What we offer:
  • Competitive compensation and equity packages
  • Comprehensive health plan including health/dental/vision/wellness
  • Disability and Life insurance
  • 401K program
  • Flexible time off
  • Commuter benefits
  • Learning and development opportunities
  • Monthly stipend for internet/cell phone/office expenses
  • Flexible in-office schedule with lunch Tuesday to Thursday in the San Francisco headquarters
  • Off-sites and team-building activities
  • Remote friendly (we hire in-office and remote employees in the United States)

ITAR Requirements: U.S. Government space technologies export/ITAR regulations apply here, applicant must be a U.S.citizen or a lawful permanent resident of the U.S., or eligible to obtain the required authorizations from the U.S. Department of State.

Orbital Sidekick is committed to building a community where everyone belongs and we invite people from all backgrounds to apply. We are an equal opportunity employer committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, age, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws.

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Software Applications Operations Engineer

75086 Fairview, Texas Zelis Healthcare

Posted 2 days ago

Job Viewed

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Job Description

At Zelis, we Get Stuff Done. So, let's get to it!

A Little About Us

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts - driving real, measurable results for clients.

A Little About You

You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.

Position Overview

The Software Applications Operations Engineer will be responsible for investigating and resolving issues associated with all operational aspects of the Zelis payment processing systems and applications.

The Software Applications Operations Engineer position will work 2 pm - 10 pm EST.

What You'll Do:

  • Performs daily administrative tasks such as working with daily check lists.

  • Support all operational aspects of the Zelis payment system, inclusive of monitoring the system to ensure accurate file import and export

  • Maintain ticket queue, ensuring incoming requests and issues are addressed in a timely manner

  • Attend/Hold business discussions surrounding support of Zelis Payments systems

  • Identify/resolve issues related to malformed or misconfigured data

  • Partner with Support Engineers for creation of reports and files for disbursement to payers and providers

  • Participates in Maintenance/Release activities; develops maintenance windows, brings Applications up and down; performs release verification; maintains internal/external notifications throughout

  • Communicate with clients and channel partners for production resolution/ticket closure

  • Continually monitor and maintain security measures

  • Maintain awareness of and ensure adherence to Zelis standards regarding privacy

  • Builds strong, trusting team relationships within the Operations Department and across the organization, System Support, Development Support, DBA/SQL, Client Services and Quality Assurance to maintain client satisfaction

  • Work on complex assignments requiring judgment and initiative in order to resolve problems and making recommendations

  • Assist in reconfiguring Production processes when primary components fail

  • Assist with ensuring production documents are complete, current and stored appropriately

  • Assist in training other Operations Analysts regarding standard operating procedures, internal applications, and project knowledge

What You'll Bring to Zelis:

  • 3+ years experience applications operational support OR 2+ years experience healthcare industry experience

  • Must work rotational on-call 1 time every 4 weeks

  • Must have an understanding of application code and SQL

  • Experience ensuring seamless system operations; inclusive of backend processing, payment routing, and processing and security measures

  • Ability to work shifts (includes nights, weekends, holidays) in a 24x7 environment as needed

  • Experience monitoring and troubleshooting payment/transaction-based application systems

  • Solid troubleshooting and investigative skills

Preferred:

  • Healthcare

  • Java, C#, or .Net knowledge/support

  • Applications implementation

  • Splunk

  • Jira

  • Ability to build basic SQL queries

  • Ability to create scripts in the shell of the operating system

  • Network operating center (NOC) experience helpful

  • Knowledge of Windows command line, batch scripting, and utilities

  • Knowledge of various transmission protocols including FTP and SFTP

  • Excellent oral and written communication skills

  • Must be flexible and able to multitask

Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.

Location and Workplace Flexibility

We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.

Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We welcome applicants from all backgrounds and encourage you to apply even if you don't meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.

Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email

Disclaimer

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.

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Software Applications Operations Engineer

Missouri, Missouri Zelis Healthcare

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

At Zelis, we Get Stuff Done. So, let's get to it!

A Little About Us

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts - driving real, measurable results for clients.

A Little About You

You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.

Position Overview

The Software Applications Operations Engineer will be responsible for investigating and resolving issues associated with all operational aspects of the Zelis payment processing systems and applications.

The Software Applications Operations Engineer position will work 2 pm - 10 pm EST.

What You'll Do:

  • Performs daily administrative tasks such as working with daily check lists.

  • Support all operational aspects of the Zelis payment system, inclusive of monitoring the system to ensure accurate file import and export

  • Maintain ticket queue, ensuring incoming requests and issues are addressed in a timely manner

  • Attend/Hold business discussions surrounding support of Zelis Payments systems

  • Identify/resolve issues related to malformed or misconfigured data

  • Partner with Support Engineers for creation of reports and files for disbursement to payers and providers

  • Participates in Maintenance/Release activities; develops maintenance windows, brings Applications up and down; performs release verification; maintains internal/external notifications throughout

  • Communicate with clients and channel partners for production resolution/ticket closure

  • Continually monitor and maintain security measures

  • Maintain awareness of and ensure adherence to Zelis standards regarding privacy

  • Builds strong, trusting team relationships within the Operations Department and across the organization, System Support, Development Support, DBA/SQL, Client Services and Quality Assurance to maintain client satisfaction

  • Work on complex assignments requiring judgment and initiative in order to resolve problems and making recommendations

  • Assist in reconfiguring Production processes when primary components fail

  • Assist with ensuring production documents are complete, current and stored appropriately

  • Assist in training other Operations Analysts regarding standard operating procedures, internal applications, and project knowledge

What You'll Bring to Zelis:

  • 3+ years experience applications operational support OR 2+ years experience healthcare industry experience

  • Must work rotational on-call 1 time every 4 weeks

  • Must have an understanding of application code and SQL

  • Experience ensuring seamless system operations; inclusive of backend processing, payment routing, and processing and security measures

  • Ability to work shifts (includes nights, weekends, holidays) in a 24x7 environment as needed

  • Experience monitoring and troubleshooting payment/transaction-based application systems

  • Solid troubleshooting and investigative skills

Preferred:

  • Healthcare

  • Java, C#, or .Net knowledge/support

  • Applications implementation

  • Splunk

  • Jira

  • Ability to build basic SQL queries

  • Ability to create scripts in the shell of the operating system

  • Network operating center (NOC) experience helpful

  • Knowledge of Windows command line, batch scripting, and utilities

  • Knowledge of various transmission protocols including FTP and SFTP

  • Excellent oral and written communication skills

  • Must be flexible and able to multitask

Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.

Location and Workplace Flexibility

We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.

Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We welcome applicants from all backgrounds and encourage you to apply even if you don't meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.

Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email

Disclaimer

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.

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Software Applications Operations Engineer

07961 Morristown, New Jersey Zelis Healthcare

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

At Zelis, we Get Stuff Done. So, let's get to it!

A Little About Us

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts - driving real, measurable results for clients.

A Little About You

You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.

Position Overview

The Software Applications Operations Engineer will be responsible for investigating and resolving issues associated with all operational aspects of the Zelis payment processing systems and applications.

The Software Applications Operations Engineer position will work 2 pm - 10 pm EST.

What You'll Do:

  • Performs daily administrative tasks such as working with daily check lists.

  • Support all operational aspects of the Zelis payment system, inclusive of monitoring the system to ensure accurate file import and export

  • Maintain ticket queue, ensuring incoming requests and issues are addressed in a timely manner

  • Attend/Hold business discussions surrounding support of Zelis Payments systems

  • Identify/resolve issues related to malformed or misconfigured data

  • Partner with Support Engineers for creation of reports and files for disbursement to payers and providers

  • Participates in Maintenance/Release activities; develops maintenance windows, brings Applications up and down; performs release verification; maintains internal/external notifications throughout

  • Communicate with clients and channel partners for production resolution/ticket closure

  • Continually monitor and maintain security measures

  • Maintain awareness of and ensure adherence to Zelis standards regarding privacy

  • Builds strong, trusting team relationships within the Operations Department and across the organization, System Support, Development Support, DBA/SQL, Client Services and Quality Assurance to maintain client satisfaction

  • Work on complex assignments requiring judgment and initiative in order to resolve problems and making recommendations

  • Assist in reconfiguring Production processes when primary components fail

  • Assist with ensuring production documents are complete, current and stored appropriately

  • Assist in training other Operations Analysts regarding standard operating procedures, internal applications, and project knowledge

What You'll Bring to Zelis:

  • 3+ years experience applications operational support OR 2+ years experience healthcare industry experience

  • Must work rotational on-call 1 time every 4 weeks

  • Must have an understanding of application code and SQL

  • Experience ensuring seamless system operations; inclusive of backend processing, payment routing, and processing and security measures

  • Ability to work shifts (includes nights, weekends, holidays) in a 24x7 environment as needed

  • Experience monitoring and troubleshooting payment/transaction-based application systems

  • Solid troubleshooting and investigative skills

Preferred:

  • Healthcare

  • Java, C#, or .Net knowledge/support

  • Applications implementation

  • Splunk

  • Jira

  • Ability to build basic SQL queries

  • Ability to create scripts in the shell of the operating system

  • Network operating center (NOC) experience helpful

  • Knowledge of Windows command line, batch scripting, and utilities

  • Knowledge of various transmission protocols including FTP and SFTP

  • Excellent oral and written communication skills

  • Must be flexible and able to multitask

Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.

Location and Workplace Flexibility

We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.

Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We welcome applicants from all backgrounds and encourage you to apply even if you don't meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.

Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email

Disclaimer

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.

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Software Applications Operations Engineer

Florida, Florida Zelis Healthcare

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

At Zelis, we Get Stuff Done. So, let's get to it!

A Little About Us

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts - driving real, measurable results for clients.

A Little About You

You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.

Position Overview

The Software Applications Operations Engineer will be responsible for investigating and resolving issues associated with all operational aspects of the Zelis payment processing systems and applications.

The Software Applications Operations Engineer position will work 2 pm - 10 pm EST.

What You'll Do:

  • Performs daily administrative tasks such as working with daily check lists.

  • Support all operational aspects of the Zelis payment system, inclusive of monitoring the system to ensure accurate file import and export

  • Maintain ticket queue, ensuring incoming requests and issues are addressed in a timely manner

  • Attend/Hold business discussions surrounding support of Zelis Payments systems

  • Identify/resolve issues related to malformed or misconfigured data

  • Partner with Support Engineers for creation of reports and files for disbursement to payers and providers

  • Participates in Maintenance/Release activities; develops maintenance windows, brings Applications up and down; performs release verification; maintains internal/external notifications throughout

  • Communicate with clients and channel partners for production resolution/ticket closure

  • Continually monitor and maintain security measures

  • Maintain awareness of and ensure adherence to Zelis standards regarding privacy

  • Builds strong, trusting team relationships within the Operations Department and across the organization, System Support, Development Support, DBA/SQL, Client Services and Quality Assurance to maintain client satisfaction

  • Work on complex assignments requiring judgment and initiative in order to resolve problems and making recommendations

  • Assist in reconfiguring Production processes when primary components fail

  • Assist with ensuring production documents are complete, current and stored appropriately

  • Assist in training other Operations Analysts regarding standard operating procedures, internal applications, and project knowledge

What You'll Bring to Zelis:

  • 3+ years experience applications operational support OR 2+ years experience healthcare industry experience

  • Must work rotational on-call 1 time every 4 weeks

  • Must have an understanding of application code and SQL

  • Experience ensuring seamless system operations; inclusive of backend processing, payment routing, and processing and security measures

  • Ability to work shifts (includes nights, weekends, holidays) in a 24x7 environment as needed

  • Experience monitoring and troubleshooting payment/transaction-based application systems

  • Solid troubleshooting and investigative skills

Preferred:

  • Healthcare

  • Java, C#, or .Net knowledge/support

  • Applications implementation

  • Splunk

  • Jira

  • Ability to build basic SQL queries

  • Ability to create scripts in the shell of the operating system

  • Network operating center (NOC) experience helpful

  • Knowledge of Windows command line, batch scripting, and utilities

  • Knowledge of various transmission protocols including FTP and SFTP

  • Excellent oral and written communication skills

  • Must be flexible and able to multitask

Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.

Location and Workplace Flexibility

We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.

Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We welcome applicants from all backgrounds and encourage you to apply even if you don't meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.

Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email

Disclaimer

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.

View Now

Software Applications Operations Engineer

02298 Boston, Massachusetts Zelis Healthcare

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

At Zelis, we Get Stuff Done. So, let's get to it!

A Little About Us

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts - driving real, measurable results for clients.

A Little About You

You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.

Position Overview

The Software Applications Operations Engineer will be responsible for investigating and resolving issues associated with all operational aspects of the Zelis payment processing systems and applications.

The Software Applications Operations Engineer position will work 2 pm - 10 pm EST.

What You'll Do:

  • Performs daily administrative tasks such as working with daily check lists.

  • Support all operational aspects of the Zelis payment system, inclusive of monitoring the system to ensure accurate file import and export

  • Maintain ticket queue, ensuring incoming requests and issues are addressed in a timely manner

  • Attend/Hold business discussions surrounding support of Zelis Payments systems

  • Identify/resolve issues related to malformed or misconfigured data

  • Partner with Support Engineers for creation of reports and files for disbursement to payers and providers

  • Participates in Maintenance/Release activities; develops maintenance windows, brings Applications up and down; performs release verification; maintains internal/external notifications throughout

  • Communicate with clients and channel partners for production resolution/ticket closure

  • Continually monitor and maintain security measures

  • Maintain awareness of and ensure adherence to Zelis standards regarding privacy

  • Builds strong, trusting team relationships within the Operations Department and across the organization, System Support, Development Support, DBA/SQL, Client Services and Quality Assurance to maintain client satisfaction

  • Work on complex assignments requiring judgment and initiative in order to resolve problems and making recommendations

  • Assist in reconfiguring Production processes when primary components fail

  • Assist with ensuring production documents are complete, current and stored appropriately

  • Assist in training other Operations Analysts regarding standard operating procedures, internal applications, and project knowledge

What You'll Bring to Zelis:

  • 3+ years experience applications operational support OR 2+ years experience healthcare industry experience

  • Must work rotational on-call 1 time every 4 weeks

  • Must have an understanding of application code and SQL

  • Experience ensuring seamless system operations; inclusive of backend processing, payment routing, and processing and security measures

  • Ability to work shifts (includes nights, weekends, holidays) in a 24x7 environment as needed

  • Experience monitoring and troubleshooting payment/transaction-based application systems

  • Solid troubleshooting and investigative skills

Preferred:

  • Healthcare

  • Java, C#, or .Net knowledge/support

  • Applications implementation

  • Splunk

  • Jira

  • Ability to build basic SQL queries

  • Ability to create scripts in the shell of the operating system

  • Network operating center (NOC) experience helpful

  • Knowledge of Windows command line, batch scripting, and utilities

  • Knowledge of various transmission protocols including FTP and SFTP

  • Excellent oral and written communication skills

  • Must be flexible and able to multitask

Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.

Location and Workplace Flexibility

We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.

Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We welcome applicants from all backgrounds and encourage you to apply even if you don't meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.

Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email

Disclaimer

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.

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Software Applications Operations Engineer

30383 Atlanta, Georgia Zelis Healthcare

Posted 2 days ago

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Job Description

At Zelis, we Get Stuff Done. So, let's get to it!

A Little About Us

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts - driving real, measurable results for clients.

A Little About You

You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.

Position Overview

The Software Applications Operations Engineer will be responsible for investigating and resolving issues associated with all operational aspects of the Zelis payment processing systems and applications.

The Software Applications Operations Engineer position will work 2 pm - 10 pm EST.

What You'll Do:

  • Performs daily administrative tasks such as working with daily check lists.

  • Support all operational aspects of the Zelis payment system, inclusive of monitoring the system to ensure accurate file import and export

  • Maintain ticket queue, ensuring incoming requests and issues are addressed in a timely manner

  • Attend/Hold business discussions surrounding support of Zelis Payments systems

  • Identify/resolve issues related to malformed or misconfigured data

  • Partner with Support Engineers for creation of reports and files for disbursement to payers and providers

  • Participates in Maintenance/Release activities; develops maintenance windows, brings Applications up and down; performs release verification; maintains internal/external notifications throughout

  • Communicate with clients and channel partners for production resolution/ticket closure

  • Continually monitor and maintain security measures

  • Maintain awareness of and ensure adherence to Zelis standards regarding privacy

  • Builds strong, trusting team relationships within the Operations Department and across the organization, System Support, Development Support, DBA/SQL, Client Services and Quality Assurance to maintain client satisfaction

  • Work on complex assignments requiring judgment and initiative in order to resolve problems and making recommendations

  • Assist in reconfiguring Production processes when primary components fail

  • Assist with ensuring production documents are complete, current and stored appropriately

  • Assist in training other Operations Analysts regarding standard operating procedures, internal applications, and project knowledge

What You'll Bring to Zelis:

  • 3+ years experience applications operational support OR 2+ years experience healthcare industry experience

  • Must work rotational on-call 1 time every 4 weeks

  • Must have an understanding of application code and SQL

  • Experience ensuring seamless system operations; inclusive of backend processing, payment routing, and processing and security measures

  • Ability to work shifts (includes nights, weekends, holidays) in a 24x7 environment as needed

  • Experience monitoring and troubleshooting payment/transaction-based application systems

  • Solid troubleshooting and investigative skills

Preferred:

  • Healthcare

  • Java, C#, or .Net knowledge/support

  • Applications implementation

  • Splunk

  • Jira

  • Ability to build basic SQL queries

  • Ability to create scripts in the shell of the operating system

  • Network operating center (NOC) experience helpful

  • Knowledge of Windows command line, batch scripting, and utilities

  • Knowledge of various transmission protocols including FTP and SFTP

  • Excellent oral and written communication skills

  • Must be flexible and able to multitask

Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.

Location and Workplace Flexibility

We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.

Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We welcome applicants from all backgrounds and encourage you to apply even if you don't meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.

Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email

Disclaimer

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.

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Software Engineer - Operations Technology

90079 Los Angeles, California Blue Origin

Posted 14 days ago

Job Viewed

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Job Description

Application close date:

Applications will be accepted on an ongoing basis until the requisition is closed.

At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We're working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the history of spaceflight!

This role is part of Blue Origin Operations, which is comprised of Integrated Supply Chain, Test Operations, Safety, Quality, and Mission Assurance. This includes Manufacturing and Supply Chain support across all Blue Origin facilities.

We are a team of collaborators, doers, and problem-solvers who are relentlessly committed to a culture of safety. This position will directly impact the history of space exploration and will require your commitment and detailed attention towards safe and repeatable space flight. Join us in lowering the cost of access to space and enabling Blue Origin's vision of millions of people living and working in space to benefit Earth.

We are seeking a skilled Software Engineer - III who can apply their technical expertise, leadership skills, and commitment to quality to positively impact safe human spaceflight. Passion for our mission and vision is required!

This role is on the Supply Chain Technology team, where we're creating digital infrastructure for the entire Operations organization. Our primary focus is on building scalable solutions that automate our business processes. You will bring your perspective to aerospace applications for Manufacturing and Supply Chain support across all Blue Origin's facilities. The ideal candidate will be hands-on and ready to dive in.

Special Mentions:

  • Relocation provided
  • Interviews will include a technical assessment
  • Multiple positions available

Responsibilities include but are not limited to:

  • Write high-quality, efficient, and maintainable code in languages like Java, Python, and Javascript
  • Craft and build web interfaces in frameworks such as React and Angular
  • Collaborate with Data Scientists to implement and deploy ML models in production environments
  • Develop data architecture for our integration platform, which uses Spring Boot
  • Work with cloud platforms and services, such as AWS, Azure, and Google Cloud
  • Implement containerization and orchestration technologies via services like git, Docker, and Kubernetes
  • Maintain comprehensive documentation of tools, processes, and experiments

Minimum Qualifications:

  • Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field
  • 4+ years of proven experience writing software and deploying it to a production environment
  • Working proficiency in coding languages such as Python and Java
  • Demonstrated understanding of deploying web interfaces using React or similar frameworks
  • Experience with cloud computing platforms such as AWS, Azure, or Google Cloud
  • Strong written and verbal communication skills for clear documentation and cross-team collaboration
  • Ability to earn trust, maintain positive and professional relationships, and contribute to a culture of inclusion
  • Must be a U.S. citizen or national, U.S. permanent resident (current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum

Preferred Qualifications:

  • Proficient in deployment services like git, Docker, and Kubernetes

Compensation Range for:

CA applicants is $121,323.00-$69,852.20;WA applicants is 121,323.00- 169,852.20

Other site ranges may differ

Culture Statement

Don't meet all desired requirements? Studies have shown that some people are less likely to apply to jobs unless they meet every single desired qualification. At Blue Origin, we are dedicated to building an authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every desired qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Export Control Regulations

Applicants for employment at Blue Origin must be a U.S. citizen or national, U.S. permanent resident (i.e. current Green Card holder), or lawfully admitted into the U.S.as a refugee or granted asylum.

Background Check

  • Required for all positions: Blue's Standard Background Check

  • Required for Certain Job Profiles: Defense Biometric Identification System (DBIDS) background check if at any time the role requires one to be on a military installation

  • Required for Certain Job Profiles: Drivers who operate Commercial Motor Vehicles with a Gross Vehicle Weight (GVW), Gross Vehicle Weight Rating (GVWR) or combination of power unit and trailer that meets or exceeds 10,001 lbs. and/or transports placardable amounts of hazardous materials by ground in any vehicle on a public road while in commerce, may be subject to additional Federal Motor Carrier Safety Regulations including: Driver Qualification Files, Medical Certification, Road Test, Hours of Service, Drug and Alcohol Testing (CDL drivers only), vehicle inspection requirements, CDL requirements (if applicable) and hazardous materials transportation/shipping training.

Benefits

  • Benefits include: Medical, dental, vision, basic and supplemental life insurance, paid parental leave, short and long-term disability, 401(k) with a company match of up to 5%, and an Education Support Program.

  • Paid Time Off: Up to four (4) weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays.

  • Discretionary bonus: Bonuses are designed to reward individual contributions as well as allow employees to share in company results.

  • Eligibility for benefits varies by role type, please check with your recruiter for a comprehensive list of the benefits available for this role.

Equal Employment Opportunity

Blue Origin is proud to be an Equal Opportunity/Affirmative Action Employer and is committed to attracting, retaining, and developing a highly qualified and dedicated work force. Blue Origin hires and promotes people on the basis of their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that fosters trust, equality, and teamwork. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin/ethnicity, age, physical or mental disability, genetic factors, military/veteran status, or any other status or characteristic protected by federal, state, and/or local law. Blue Origin will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws, including the Washington Fair Chance Act, the California Fair Chance Act, the Los Angeles Fair Chance in Hiring Ordinance, and other applicable laws. For more information on "Know Your Rights," please see here.

Affirmative Action and Disability Accommodation

Applicants wishing to receive information on Blue Origin's Affirmative Action Plans, or applicants requiring a reasonable accommodation in order to participate in the application and/or interview process, please contact us Please note this is a publicly managed inbox. Please do not include any personal medical information in your request.

California Applicant Privacy Notice

If you are a California resident, please reference the CA Applicant Privacy Notice here.

View Now

Software Engineer - Operations Technology

35824 Huntsville, Alabama Blue Origin

Posted 22 days ago

Job Viewed

Tap Again To Close

Job Description

Application close date:

Applications will be accepted on an ongoing basis until the requisition is closed.

At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We're working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the history of spaceflight!

This role is part of Blue Origin Operations, which is comprised of Integrated Supply Chain, Test Operations, Safety, Quality, and Mission Assurance. This includes Manufacturing and Supply Chain support across all Blue Origin facilities.

We are a team of collaborators, doers, and problem-solvers who are relentlessly committed to a culture of safety. This position will directly impact the history of space exploration and will require your commitment and detailed attention towards safe and repeatable space flight. Join us in lowering the cost of access to space and enabling Blue Origin's vision of millions of people living and working in space to benefit Earth.

We are seeking a skilled Software Engineer - III who can apply their technical expertise, leadership skills, and commitment to quality to positively impact safe human spaceflight. Passion for our mission and vision is required!

This role is on the Supply Chain Technology team, where we're creating digital infrastructure for the entire Operations organization. Our primary focus is on building scalable solutions that automate our business processes. You will bring your perspective to aerospace applications for Manufacturing and Supply Chain support across all Blue Origin's facilities. The ideal candidate will be hands-on and ready to dive in.

Special Mentions:

  • Relocation provided
  • Interviews will include a technical assessment
  • Multiple positions available

Responsibilities include but are not limited to:

  • Write high-quality, efficient, and maintainable code in languages like Java, Python, and Javascript
  • Craft and build web interfaces in frameworks such as React and Angular
  • Collaborate with Data Scientists to implement and deploy ML models in production environments
  • Develop data architecture for our integration platform, which uses Spring Boot
  • Work with cloud platforms and services, such as AWS, Azure, and Google Cloud
  • Implement containerization and orchestration technologies via services like git, Docker, and Kubernetes
  • Maintain comprehensive documentation of tools, processes, and experiments

Minimum Qualifications:

  • Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field
  • 4+ years of proven experience writing software and deploying it to a production environment
  • Working proficiency in coding languages such as Python and Java
  • Demonstrated understanding of deploying web interfaces using React or similar frameworks
  • Experience with cloud computing platforms such as AWS, Azure, or Google Cloud
  • Strong written and verbal communication skills for clear documentation and cross-team collaboration
  • Ability to earn trust, maintain positive and professional relationships, and contribute to a culture of inclusion
  • Must be a U.S. citizen or national, U.S. permanent resident (current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum

Preferred Qualifications:

  • Proficient in deployment services like git, Docker, and Kubernetes

Compensation Range for:

CA applicants is $121,323.00-$69,852.20;WA applicants is 121,323.00- 169,852.20

Other site ranges may differ

Culture Statement

Don't meet all desired requirements? Studies have shown that some people are less likely to apply to jobs unless they meet every single desired qualification. At Blue Origin, we are dedicated to building an authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every desired qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Export Control Regulations

Applicants for employment at Blue Origin must be a U.S. citizen or national, U.S. permanent resident (i.e. current Green Card holder), or lawfully admitted into the U.S.as a refugee or granted asylum.

Background Check

  • Required for all positions: Blue's Standard Background Check

  • Required for Certain Job Profiles: Defense Biometric Identification System (DBIDS) background check if at any time the role requires one to be on a military installation

  • Required for Certain Job Profiles: Drivers who operate Commercial Motor Vehicles with a Gross Vehicle Weight (GVW), Gross Vehicle Weight Rating (GVWR) or combination of power unit and trailer that meets or exceeds 10,001 lbs. and/or transports placardable amounts of hazardous materials by ground in any vehicle on a public road while in commerce, may be subject to additional Federal Motor Carrier Safety Regulations including: Driver Qualification Files, Medical Certification, Road Test, Hours of Service, Drug and Alcohol Testing (CDL drivers only), vehicle inspection requirements, CDL requirements (if applicable) and hazardous materials transportation/shipping training.

Benefits

  • Benefits include: Medical, dental, vision, basic and supplemental life insurance, paid parental leave, short and long-term disability, 401(k) with a company match of up to 5%, and an Education Support Program.

  • Paid Time Off: Up to four (4) weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays.

  • Discretionary bonus: Bonuses are designed to reward individual contributions as well as allow employees to share in company results.

  • Eligibility for benefits varies by role type, please check with your recruiter for a comprehensive list of the benefits available for this role.

Equal Employment Opportunity

Blue Origin is proud to be an Equal Opportunity/Affirmative Action Employer and is committed to attracting, retaining, and developing a highly qualified and dedicated work force. Blue Origin hires and promotes people on the basis of their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that fosters trust, equality, and teamwork. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin/ethnicity, age, physical or mental disability, genetic factors, military/veteran status, or any other status or characteristic protected by federal, state, and/or local law. Blue Origin will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws, including the Washington Fair Chance Act, the California Fair Chance Act, the Los Angeles Fair Chance in Hiring Ordinance, and other applicable laws. For more information on "Know Your Rights," please see here.

Affirmative Action and Disability Accommodation

Applicants wishing to receive information on Blue Origin's Affirmative Action Plans, or applicants requiring a reasonable accommodation in order to participate in the application and/or interview process, please contact us Please note this is a publicly managed inbox. Please do not include any personal medical information in your request.

California Applicant Privacy Notice

If you are a California resident, please reference the CA Applicant Privacy Notice here.

View Now

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