56,377 Software Solutions Crm jobs in the United States

Location: Minneapolis, MinnesotaJob Type: ContractCompensation Range: $38 - 42 per hourWe're seeking a detail-oriented Marketing Associate to join our team. In this role, you'll be instrumental in executing a wide range of marketing campaigns, with a specific focus on the Braze marketing platform.You will support site-wide promotional strategies, craft compelling content for game launches across various jurisdictions, and collaborate with our integrated marketing team to develop messaging for new game titles. Your responsibilities will also include conducting A/B testing to optimize campaign performance and assisting with the creation and distribution of promotional content. If you have a passion for gaming and a knack for digital marketing, we'd love to hear from you.Responsibilities:

Execute marketing campaigns within Braze marketing platform.

Support site-wide promotional strategies.

Craft marketing content for game launches across different jurisdictions.

Collaborate with integrated marketing team to develop messaging for new game titles.

Conduct A/B testing for marketing campaigns.

Assist in creating and distributing promotional content.

JOBID: 1099606#LI-CELLA#LI-JB1#PL#LI-REMOTEEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.

• Manage the quality and transfer of source data to CRM system (Microsoft Dynamics)
• Monitor data hygiene and perform data audits and analysis. Identify opportunities to implement processes to improve data quality
• Responsible for data maintenance tasks
• Collaborate with marketing team to identify and build customer data segments for marketing campaigns and analytics using CRM queries

• Triage user support requests, resolve where possible and work in partnership with other team members when necessary
• Help maintain training material and user documentation
• Manage new user onboarding including license set up and leading introductory training
• Support analysis of system modifications. Document requirements, support development of test plans, execute test scenarios, and track results

• Participates in Marketing planning and status meetings and reports regular work status and performance analysis
• Identifies reporting needs, documents requirements and monitors data for valuable trends and insights on behavior and preferences
• Documents business rules, segmentation strategies and campaign workflows

• Bachelor's degree
• Minimum 1 year of experience with database marketing projects and analysis
• The ideal candidate must have Intermediate working knowledge of Microsoft Word, Excel, PowerPoint and Outlook required; working knowledge of SharePoint and OneNote.
• The ideal candidate must have the understanding of querying data and creating meaningful reports
• Must have excellent verbal and written communication skills
• Must have the ability to organize a multitude of tasks, projects, and information simultaneously within time constraints, while maintaining high attention to detail

• Prior experience with Client Relationship Management (CRM) tools.
• Working knowledge of database marketing and customer segmentation strategy.

• Medical, dental and vision coverage for employees and their families, including eligible domestic partners.
• A 401(k) plan with matching program.
• Paid Parental Leave up to 12 weeks.
• Profit sharing as a discretionary contribution to employees' retirement accounts.
• Paid Time Off (PTO) starts accruing on the first day of work and can be used for any reason.
• Adoption assistance.
• Milliman covers 100% of the premiums for life insurance, AD&D, and both short term and long term disability coverage.
• Flexible spending accounts allow employees to set aside pre-tax dollars to pay for dependent care, transportation, and applicable medical needs.

We're seeking a CRM Specialist to take full ownership of Entyre Care's primary CRM platform, HubSpot, and support our national expansion across the United States. This is a hands-on, detail-oriented role embedded with direct collaboration on the leadership level with Sales, Marketing, Operations, and Engineering.

The ideal candidate is passionate about building and maintaining state-specific CRM systems that are both operationally robust and flexible enough to adapt to diverse local requirements. You should be outstanding at managing complexity-every U.S. state has unique requirements and workflows, which means harmonization is not always possible or even desirable. Attention to detail and coherence across configurations is essential to ensure high data quality and usability.

You will be the operative CRM specialist, implementing business needs into scalable, efficient configurations and enabling high-quality data flow for advanced analytics beyond HubSpot.

Key Responsibilities:
• Serve as the primary HubSpot operator across Entyre Care's nationwide operations.
• Work hands-on to set up and maintain state-specific configurations.
• Ensure HubSpot data is properly structured and maintained for use in advanced dashboarding tools outside of HubSpot.
• Support user onboarding, training, and ongoing support across multiple teams.
• Monitor all customer touchpoints and ensure consistency and completeness of customer journey tracking.
• Proactively identify opportunities to improve operational efficiency through automation and tooling outside of HubSpot.

• 3+ years of hands-on experience managing and customizing HubSpot.
• Deep understanding of HubSpot objects, workflows, automation, reporting, and user management.
• Demonstrated ability to operate in complex environments with non-standardized processes across regions.
• Excellent communication and project coordination skills across technical and non-technical teams.
• Strong attention to detail and ability to manage high operational complexity.
• Prior experience operating HubSpot in multi-region or decentralized organizations.
• HubSpot certifications (e.g., Admin, Workflow Automation, Reporting).
• Experience working with custom HubSpot APIs and 3rd-party tools to support external analytics/dashboarding (e.g., Looker, Tableau, Power BI).
• Familiarity with other CRM or sales enablement platforms is a plus.

• Collaborate with IT to administer, maintain, and optimize the HubSpot CRM, ensuring data accuracy, expanding custom properties, and configuring system settings and integrations to support evolving sales, marketing, and operational needs.
• Enrolling new users, managing user permissions, and keeping the sales team informed on HubSpot updates, improvements, and best practices-ensuring the system remains accessible, relevant, and aligned with sales processes.
• Serve as the primary internal CRM support resource and point of contact with HubSpot, managing support tickets, providing front-line troubleshooting, sharing best practices, and keeping teams informed on product updates and available resources.
• Collaborate with Marketing to support the execution and analysis of automated campaigns, email communications, and customer engagement strategies via HubSpot.
• Monitor and manage lead capture and routing processes, ensuring all B2C form submissions and qualified B2C leads are accurately tracked, assigned, and actioned by the appropriate sales reps
• Build, analyze, and deliver reports and dashboards that measure sales performance, campaign effectiveness, lead source quality, and CRM KPIs-enabling actionable insights for stakeholders.
• Design and implement CRM workflows, sequences, and automations to streamline tasks, support lifecycle communications, and align with sales and marketing objectives.

• Proficiency in HubSpot CRM (workflows, properties, reports, lead routing) is preferred, or exposure to similar CRM platforms (Salesforce, Zoho, Pipedrive, ActiveCampaign, and EngageBay)
• Strong analytical skills and ability to build reports/dashboards
• Clear communicator with ability to support non-technical users
• Strong organizational and project management skills
• Ability to troubleshoot CRM issues and coordinate with HubSpot support
• Excellent written and oral communication skills.

• Health, Vision & Dental Insurance with company contributions
  • Company HSA Contributions
  • Add On Insurance Options: Accident, Short Term Disability, etc.
• Free Employee Assistance Program: 24/7 access
• Generous paid time off (PTO) that increases with tenure, plus company-paid holidays
• Volunteer Paid Time Off: Give back to our community & get paid!
• 401k Matching Options with no Vesting Requirements

• Develop and execute email marketing campaigns, drip sequences, and lead nurturing strategies .
• Manage and optimize CRM workflows, segmentation, and customer lifecycle automation .
• Work with HubSpot, Marketo, Salesforce, or other CRM platforms to improve campaign performance.
• Track and analyze email open rates, CTR, conversion rates, and customer engagement metrics .
• Optimize email templates, A/B test subject lines, and improve deliverability .
• Create and maintain customer segmentation strategies for targeted campaigns.
• Collaborate with marketing, sales, and product teams to personalize customer interactions.
• Implement behavioral triggers and automation workflows to improve retention.
• Ensure compliance with GDPR, CCPA, and email marketing regulations .
• Stay up to date with CRM trends, personalization strategies, and automation best practices .

• Around 3+ years of experience in CRM management, email marketing, or marketing automation .
• Hands-on experience with HubSpot, Marketo, Salesforce, Klaviyo, or similar platforms .
• Strong understanding of email marketing best practices, segmentation, and automation workflows .
• Experience with A/B testing, personalization, and dynamic content strategies .
• Knowledge of lead scoring, drip campaigns, and customer journey mapping .
• Familiarity with HTML/CSS for email formatting is a plus.
• Analytical mindset with experience using Google Analytics, CRM dashboards, and reporting tools .
• Strong attention to detail and ability to optimize email deliverability and engagement rates .
• Experience working in fast-paced, data-driven marketing environments .

• Apple hardware ecosystem for work.
• Annual Bonus .
• Medical Insurance (including vision & dental).
• Disability insurance - short and long-term.
• 401k up to 4% contribution.
• Air Stipend of $3,120/year , paid over 12 monthly installments (for home office, learning, wellness, etc.).
• Air Conference - an opportunity to meet the team, collaborate, and grow together.

• Collaborate with IT to administer, maintain, and optimize the HubSpot CRM, ensuring data accuracy, expanding custom properties, and configuring system settings and integrations to support evolving sales, marketing, and operational needs.
• Enrolling new users, managing user permissions, and keeping the sales team informed on HubSpot updates, improvements, and best practices-ensuring the system remains accessible, relevant, and aligned with sales processes.
• Serve as the primary internal CRM support resource and point of contact with HubSpot, managing support tickets, providing front-line troubleshooting, sharing best practices, and keeping teams informed on product updates and available resources.
• Collaborate with Marketing to support the execution and analysis of automated campaigns, email communications, and customer engagement strategies via HubSpot.
• Monitor and manage lead capture and routing processes, ensuring all B2C form submissions and qualified B2C leads are accurately tracked, assigned, and actioned by the appropriate sales reps
• Build, analyze, and deliver reports and dashboards that measure sales performance, campaign effectiveness, lead source quality, and CRM KPIs-enabling actionable insights for stakeholders.
• Design and implement CRM workflows, sequences, and automations to streamline tasks, support lifecycle communications, and align with sales and marketing objectives.

• Proficiency in HubSpot CRM (workflows, properties, reports, lead routing) is preferred, or exposure to similar CRM platforms (Salesforce, Zoho, Pipedrive, ActiveCampaign, and EngageBay)
• Strong analytical skills and ability to build reports/dashboards
• Clear communicator with ability to support non-technical users
• Strong organizational and project management skills
• Ability to troubleshoot CRM issues and coordinate with HubSpot support
• Excellent written and oral communication skills.

• Health, Vision & Dental Insurance with company contributions
  • Company HSA Contributions
  • Add On Insurance Options: Accident, Short Term Disability, etc.
• Free Employee Assistance Program: 24/7 access
• Generous paid time off (PTO) that increases with tenure, plus company-paid holidays
• Volunteer Paid Time Off: Give back to our community & get paid!
• 401k Matching Options with no Vesting Requirements

R2Net is a diamond bridal jewelry company with a technology soul. R2Net Inc. is an innovative technology company that provides e-commerce and supply chain platforms to connect the entire span of the diamond industry’s ecosystem, including manufacturers, retailers, and consumers. 

R2Net Inc. is seeking a dynamic and results-oriented Senior CRM Specialist to join our marketing team. In this role, you will be responsible for managing and optimizing customer relationship management (CRM) strategies across both JamesAllen.com and Blue Nile. You will play a key role in driving customer engagement, retention, and revenue growth through data-driven CRM initiatives and personalized marketing campaigns. 

Please note this role will be hybrid in our Seattle or NYC office.

Responsibilities: 

• Develop and execute customer lifecycle marketing strategies to increase engagement, retention, and repeat purchases for both JamesAllen.com and Blue Nile. 

• Manage and optimize CRM tools, including email marketing platforms, segmentation strategies, and customer databases to ensure efficient and personalized communication with customers. 

• Create, test, and optimize automated email workflows (e.g., welcome series, cart abandonment, re-engagement) to drive conversions and reduce churn. 

• Collaborate with cross-functional teams (e.g., product, analytics, design) to create tailored CRM campaigns that align with product launches, seasonal promotions, and business objectives. 

• Analyze CRM data, customer behavior, and campaign performance to measure effectiveness and identify opportunities for improvement. 

• Develop and manage customer segmentation strategies to deliver targeted, personalized messaging based on demographics, behavior, and purchase history. 

• Monitor industry trends and best practices in CRM to implement innovative strategies and tools that improve customer engagement and experience. 

• Maintain customer data integrity and ensure compliance with data protection regulations (e.g., GDPR, CCPA). 

• Report on key CRM metrics such as open rates, click-through rates, conversion rates, and customer retention to senior leadership. 

• Support A/B testing and campaign optimization to continually improve the effectiveness of CRM communications. 

• Work with customer service and support teams to understand customer feedback and incorporate insights into CRM strategies.

Requirements

• Bachelor’s degree in Marketing, Business, or a related field.

• 6+ years of experience in CRM, email marketing, or customer engagement in an e-commerce or retail environment. 

• Proficiency in CRM platforms (e.g., Salesforce, HubSpot, Klaviyo) and email marketing tools (e.g., Mailchimp, Marketo, or similar.
• Strong understanding of customer segmentation, lifecycle marketing, and personalization strategies. 

• Data-driven mindset with the ability to analyze customer data and campaign performance to inform decisions. 

• Excellent written communication skills and the ability to create engaging, personalized content for a variety of customer segments. 

• Ability to collaborate cross-functionally with marketing, product, and design teams. 

• Highly organized with strong project management skills and attention to detail. 

• Familiarity with data privacy regulations (GDPR, CCPA) and best practices for handling customer data. 

• Experience with advanced segmentation and automation strategies in CRM systems. 

• Familiarity with data visualization tools (e.g., Tableau, Google Data Studio) to present CRM insights. 

• Previous experience working with A/B testing tools and methodologies to optimize campaigns. 

• Quick to learn and adapt to overcome challenges. 

• Enjoys working in an environment with a lively, engaged, and passionate team culture. 

Benefits

At R2Net, many of our roles offer a high-quality, comprehensive benefits package including healthcare, paid time off, retirement planning and opportunities for career advancement. Some offerings are dependent upon the role, employment type, work schedule or location:

• Paid time off
• Medical, Dental, Vision and Prescription Insurance
• 401(k) Retirement Plan with company match
• Flexible spending account
• Health savings account
• Tuition Reimbursement
• Employee discount
• Parental leave
• Life insurance

Annual base pay: $90,000 - $120,000. Final pay rate shall be determined and is based on experience and qualifications.

At this time, R2NET will not sponsor a new applicant for employment authorization for this position.

Additional Information: R2NET INC. is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status or any other basis prohibited under applicable federal, state or local law. R2NET INC. will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. #LI-WK1