184 Sound Engineer jobs in the United States

Sound Engineer

Premium Job
Remote $30 - $40 per year Informatica

Posted 12 days ago

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Job Description

Full time Permanent

We are seeking a skilled and creative Sound Engineer to join our production team. In this role, you will be responsible for recording, editing, mixing, and mastering high-quality audio for a variety of media projects, including podcasts, videos, music tracks, and live broadcasts.

Key Responsibilities:

  • Record, edit, and mix audio using professional digital audio workstations (DAWs)
  • Enhance sound quality through equalization, compression, noise reduction, and mastering techniques
  • Collaborate with producers, musicians, and content creators to meet audio requirements
  • Manage file organization and delivery of final audio assets
  • Ensure all audio content meets technical and creative standards

Skills & Qualifications:

  • Proficiency in software such as Pro Tools, Logic Pro, Adobe Audition, or similar
  • Strong understanding of audio recording techniques and sound design
  • Attention to detail and strong creative judgment
  • Excellent communication and time-management skills
  • Experience with remote collaboration tools is a plus

Benefits:

  • Remote or hybrid work flexibility
  • Competitive compensation
  • Creative and collaborative work environment
  • Opportunities for growth in media and production

Company Details

Informatica Inc. is a prominent American software development company, established in 1993. Headquartered in Redwood City, California, the company has built a strong reputation as a leader in enterprise cloud data management and data integration solutions. Informatica was co-founded by Gaurav Dhillon and Diaz Nesamoney, both of whom played pivotal roles in shaping the company’s strategic vision and technological foundation. Over the years, Informatica has become a trusted partner for organizations seeking to harness the power of data across cloud, hybrid, and on-premises environments. Its comprehensive suite of products and services enables businesses to efficiently manage, integrate, and secure their data, empowering them to drive innovation, improve decision-making, and achieve digital transformation at scale.
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Junior Sound Engineer Apprentice

20001 Washington, District Of Columbia $18 Hourly WhatJobs

Posted 1 day ago

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apprenticeship
Our client is offering a unique opportunity for motivated individuals to enter the exciting field of audio engineering through a comprehensive apprenticeship program. This is an entry-level position designed for aspiring sound engineers who are eager to learn and develop their skills under the guidance of experienced professionals. You will gain hands-on experience in a variety of audio-related tasks, supporting the production and post-production processes for a range of media projects.

The apprenticeship will provide extensive training in studio operations, signal flow, microphone techniques, audio recording, mixing, and mastering. You will assist with setting up and tearing down recording equipment, managing studio sessions, and ensuring the smooth operation of audio hardware and software. A significant part of your role will involve learning to operate professional audio consoles, digital audio workstations (DAWs), and other specialized equipment. You will also have the chance to observe and participate in recording sessions for music, voice-overs, podcasts, and other audio content.

Key learning areas and responsibilities include:
  • Assisting senior engineers with studio setup, including microphone placement and cabling.
  • Learning and applying proper audio recording techniques for various sources.
  • Gaining proficiency in using industry-standard DAWs such as Pro Tools, Logic Pro, or Ableton Live.
  • Participating in mixing sessions, under supervision, to develop balancing and processing skills.
  • Understanding signal flow and troubleshooting common audio technical issues.
  • Managing and organizing audio files and session data.
  • Performing basic equipment maintenance and ensuring a clean and organized studio environment.
  • Shadowing experienced engineers to gain insights into different audio production workflows.

Qualifications and Attributes:
  • A strong passion for audio engineering and music production.
  • Basic understanding of sound principles and audio terminology.
  • Familiarity with computer systems and a willingness to learn new software.
  • Excellent listening skills and attention to detail.
  • Reliability, punctuality, and a strong work ethic.
  • Ability to follow instructions and work effectively as part of a team.
  • A positive attitude and a proactive approach to learning.
  • High school diploma or equivalent required. Some college-level coursework in music, audio, or a related field is a plus.

This apprenticeship is based in **Washington, D.C., US**, and requires your physical presence in the studio to maximize learning opportunities. This is an unparalleled chance to kick-start your career in audio engineering with a reputable organization.
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Lead Music Producer & Sound Engineer

37201 Nashville, Tennessee $75000 Annually WhatJobs

Posted 9 days ago

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Job Description

full-time
Our client, a renowned recording studio in the heart of **Nashville, Tennessee**, is seeking an exceptionally talented Lead Music Producer & Sound Engineer. This role is crucial for delivering world-class audio productions for a diverse roster of artists. The ideal candidate will possess a deep understanding of music theory, extensive experience in audio engineering and mixing, and a proven ability to guide artists through the entire production process. You will be responsible for overseeing studio operations, managing recording sessions, and ensuring the highest quality of audio output. This position requires a creative visionary with exceptional technical proficiency and strong interpersonal skills to collaborate effectively with musicians and management.

Responsibilities:
  • Lead and manage all aspects of music production, from pre-production to final mixing and mastering.
  • Record, edit, and mix audio tracks for various musical genres, ensuring pristine sound quality.
  • Collaborate closely with artists, songwriters, and session musicians to achieve their creative vision.
  • Operate and maintain state-of-the-art recording equipment, software, and studio facilities.
  • Develop creative production concepts and provide artistic direction during recording sessions.
  • Troubleshoot technical issues related to audio equipment and software.
  • Oversee studio scheduling and ensure efficient use of studio time.
  • Stay current with the latest audio technologies, production techniques, and music industry trends.
  • Mentor junior engineers and interns, fostering a collaborative and learning environment.
  • Manage relationships with external vendors for equipment maintenance and external mastering engineers.
Qualifications:
  • Bachelor's degree in Music Production, Audio Engineering, or a related field, or equivalent professional experience.
  • Minimum of 7 years of experience as a music producer and/or sound engineer in a professional studio setting.
  • Expert proficiency with Digital Audio Workstations (DAWs) such as Pro Tools, Logic Pro, Ableton Live, or Cubase.
  • Comprehensive knowledge of microphones, signal flow, mixing consoles, outboard gear, and studio acoustics.
  • Strong understanding of music theory, arrangement, and song structure across multiple genres.
  • Excellent ear for detail, pitch, rhythm, and dynamics.
  • Proven ability to work effectively under pressure and meet tight deadlines.
  • Exceptional communication, interpersonal, and problem-solving skills.
  • A portfolio demonstrating a wide range of successful productions and mixes is required.
  • Experience with live sound mixing is a plus.
This is a unique opportunity to join a prestigious studio and contribute to the creation of compelling musical works. If you have a passion for music and a mastery of audio production, we want to hear from you.
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Senior Live Sound Engineer & Technical Director

48201 Detroit, Michigan $75000 Annually WhatJobs

Posted 8 days ago

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Job Description

full-time
Our client, a renowned performing arts venue and entertainment complex, is seeking a highly skilled and experienced Senior Live Sound Engineer & Technical Director for their flagship location in Detroit, Michigan . This critical role involves overseeing all aspects of live audio production for a diverse range of events, including concerts, theatrical productions, conferences, and corporate events. You will be responsible for ensuring exceptional audio quality, managing sound crews, and maintaining state-of-the-art audio equipment. The ideal candidate possesses a deep technical understanding of audio systems, mixing consoles, digital audio workstations, and signal flow. You will work closely with artists, production managers, and technical staff to deliver flawless audio experiences. Key responsibilities include designing sound systems, mixing live performances, troubleshooting technical issues, managing audio inventory, and contributing to the overall technical planning and execution of events. This position demands meticulous attention to detail, strong problem-solving abilities, and excellent leadership qualities. We are looking for an individual with a proven ability to handle high-pressure situations and deliver consistently high-quality audio outcomes. This is an exceptional opportunity to contribute to the vibrant arts and entertainment scene in Detroit and work with a wide array of talent and production styles. You will have the opportunity to shape the auditory experience for thousands of patrons annually.

Responsibilities:
  • Oversee and execute all live sound engineering duties for a variety of events, including concerts, theater, and corporate functions.
  • Design, set up, and operate complex sound reinforcement systems, ensuring optimal audio quality and coverage.
  • Mix live performances with precision, clarity, and artistic integrity.
  • Manage and train a team of sound engineers and technicians, providing guidance and support.
  • Troubleshoot and resolve technical audio issues quickly and effectively during live events.
  • Maintain and manage all audio equipment inventory, including consoles, microphones, speakers, and processing units.
  • Collaborate with artists, production managers, and other technical departments to meet production requirements.
  • Develop and implement technical plans for sound systems and event setups.
  • Ensure compliance with all safety regulations and venue protocols related to audio operations.
  • Stay current with the latest advancements in audio technology and live sound production techniques.
Qualifications:
  • Bachelor's degree in Audio Engineering, Sound Design, or a related technical field, or equivalent professional experience.
  • Minimum of 7 years of experience as a live sound engineer, with at least 3 years in a senior or leadership role.
  • Extensive knowledge of analog and digital mixing consoles, signal processing, and audio networking protocols.
  • Proficiency with major DAWs and audio software.
  • Demonstrated ability to design and implement complex sound systems for various event types.
  • Strong understanding of acoustics and loudspeaker system design.
  • Excellent problem-solving, critical thinking, and troubleshooting skills.
  • Exceptional leadership, communication, and interpersonal skills.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Experience with theatrical sound design and implementation is a plus.
Apply Now

Audio Technician

20080 Washington, District Of Columbia System One

Posted 3 days ago

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Job Description

Audio Technician
**Employment Type:** Full Time
**Date Posted:** 9/23/2025
**Location:** Washington, DC
**Pay Range:** - USD per Year
**Job Number:** JO-
**Primary Function**
This candidate will perform day-to-day operational tasks in Studios, Event and Meeting Spaces.
**Duties & Responsibilities**
+ Provide multi-skilled support to the Producer and Director to ensure excellence in all broadcasts and in-person events.
+ Deliver broadcast-quality technical services across multiple disciplines including, but not limited to, video playback, live graphics operation, autocue, floor directing, lighting, and VTC connections.
+ Manage incoming video sources for live event production using a variety of video platforms.
+ Assist Engineers with testing and verifying operation of event spaces and meeting rooms. As needed, liaising with engineering team to replace or repair as required.
+ Set-up, operate and strike a variety of systems including, but not limited to; conference room VC and AV systems, including varying types of cameras, microphones and sound amplification systems, data/video displays, AV device control systems, simultaneous interpretation (SI), videoconferencing equipment, video switching, audio and video recording systems, and video streaming.
+ Set-up standard audio systems consisting of microphones, mixer, amplifier and speakers. Adjust system for good audio and speech levels.
+ Competent use of the Event management System (EMS) to authenticate, edit and clarify client service requests for audio visual support based on client needs, capabilities of meeting space, and availability of resources.
+ As a point of contact for clients, exercise good judgement when prioritizing requests and committing services. Assists temporary AV technicians with their duties and responsibilities on an as-needed basis.
+ Work closely with in-house conference planners to ensure that assigned AV services are consistent with availability of equipment and technicians.
+ Leads training of staff in various areas including Audio amplification and mixing for live events and broadcasts.
+ Required to perform duties where necessary during extended hours, and occasionally for special events during evenings and weekends
+ Other duties as assigned.
**Skills & Qualifications**
+ Excellent knowledge of current AV industry practices, standards and procedures
+ Understand signal flow and be able to provide basic troubleshooting for all AV and Audio equipment
+ Experience with microphone systems, digital audio consoles, videoconferencing equipment, video systems, lighting equipment, computers, device control systems.
+ Highly adaptable quick learner
+ Creative, organizational, problem solving, and time-management skills
+ Effective interpersonal skills, and detail oriented.
+ Proficient in Yamaha CL-5 audio board operation and programming.
**Education & Experience**
+ At least 3 years' experience in a broadcast or AV environment is required.
+ At least 2 years' experience in Audio board operation in live broadcasts or events.
+ Bachelor's degree in IT, Communications or the Visual Arts is desired.
**To Apply**
Use the link at the bottom of this page to apply. Make sure you are using the latest version of your browser.
**Diversity Inclusion & Customer Service Statement**
TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
**Global HQ**
6402 Arlington Blvd, Suite 1020
Falls Church, VA 22042
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Senior Sound Designer & Audio Engineer

98104 Seattle, Washington $95000 Annually WhatJobs

Posted today

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full-time
Our client, a cutting-edge digital media production studio based in **Seattle, Washington, US**, is seeking a highly creative and technically proficient Senior Sound Designer & Audio Engineer to elevate their audio experiences. This role is instrumental in crafting immersive sonic landscapes for a variety of interactive and linear media projects, including video games, films, and virtual reality experiences. The ideal candidate will possess a masterful understanding of audio principles, sound synthesis, recording techniques, and mixing/mastering processes. You will be responsible for conceptualizing, designing, and implementing all audio elements, from atmospheric soundscapes and impactful sound effects to dynamic musical scores and clear dialogue. This position requires a strong command of industry-standard digital audio workstations (DAWs) and audio middleware. The Senior Sound Designer will collaborate closely with directors, game designers, and animators to ensure the audio vision aligns perfectly with the overall creative direction. You will also lead and mentor junior audio engineers, conduct audio quality assurance, and manage audio assets throughout the production pipeline. Experience in live sound mixing, foley recording, and voice-over direction is highly advantageous. This is an opportunity for a seasoned audio professional to push creative boundaries and contribute to award-winning productions, working in a collaborative and innovative environment. A portfolio showcasing diverse and high-quality audio work is essential.

Responsibilities:
  • Design, create, and implement all audio elements for interactive and linear media.
  • Develop immersive soundscapes, sound effects, Foley, and ambiance.
  • Record, edit, and mix dialogue and voice-over performances.
  • Compose or oversee the creation of original music scores.
  • Integrate audio assets into game engines or post-production workflows.
  • Operate and master advanced Digital Audio Workstations (DAWs).
  • Utilize audio middleware for real-time audio implementation.
  • Conduct audio mixing and mastering to professional broadcast standards.
  • Collaborate with creative teams to achieve the desired audio vision.
  • Mentor and guide junior audio engineers and sound designers.
  • Manage audio asset libraries and ensure proper version control.
  • Perform audio quality assurance and debugging.

Qualifications:
  • Bachelor’s degree in Audio Engineering, Music Technology, or equivalent experience.
  • Minimum of 7 years of professional experience in sound design and audio engineering for games, film, or similar media.
  • Proficiency in DAWs such as Pro Tools, Logic Pro X, Cubase, or Ableton Live.
  • Experience with audio middleware (e.g., Wwise, FMOD).
  • Strong understanding of audio principles, synthesis, and acoustics.
  • Portfolio demonstrating exceptional sound design skills across various genres.
  • Excellent collaboration, communication, and problem-solving abilities.
  • Experience with sound recording, editing, mixing, and mastering techniques.
  • Knowledge of current audio technologies and industry best practices.
Apply Now

Lead Sound Designer & Audio Engineer

97201 Portland, Oregon $90000 Annually WhatJobs

Posted 5 days ago

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Job Description

full-time
Our client, a dynamic force in the arts and entertainment industry, is seeking a highly creative and technically proficient Lead Sound Designer & Audio Engineer to join their esteemed team in Portland, Oregon . This pivotal role is responsible for conceptualizing, creating, and implementing all audio elements for a diverse range of projects, ensuring a high-quality and immersive auditory experience. You will oversee the sound design process from pre-production through post-production, collaborating closely with directors, game developers, composers, and other creative stakeholders. The ideal candidate will possess exceptional skills in sound effects creation, Foley, voice-over editing and mixing, and audio post-production. Your responsibilities will include designing original soundscapes, recording and manipulating audio, mixing stereo and surround sound formats, and mastering audio assets to meet project specifications. A deep understanding of audio middleware (e.g., Wwise, FMOD) is essential for interactive projects. You will lead a team of audio engineers and sound designers, providing technical guidance, creative direction, and mentorship. This position requires a strong portfolio showcasing a breadth of experience in game audio, film, television, or other interactive media. You will be expected to manage audio budgets, coordinate recording sessions, and ensure timely delivery of all audio deliverables. Staying current with the latest audio technologies, plugins, and industry trends is crucial. A keen ear for detail, exceptional problem-solving abilities, and a passion for sonic storytelling are paramount. This is an exciting opportunity for a seasoned audio professional to shape the sonic identity of impactful projects and elevate the overall artistic vision.

Responsibilities:
  • Lead the sound design and audio engineering efforts for various projects.
  • Conceptualize and create original sound effects, ambient soundscapes, and Foley.
  • Record, edit, and mix voice-overs and dialogue.
  • Perform stereo and surround sound mixing.
  • Master audio assets to meet project specifications.
  • Implement audio using middleware (e.g., Wwise, FMOD) for interactive projects.
  • Collaborate with directors, composers, and creative teams.
  • Manage audio budgets and schedules.
  • Oversee recording sessions and talent coordination.
  • Mentor and guide junior sound designers and audio engineers.
  • Stay updated on emerging audio technologies and techniques.
  • Ensure the highest quality of audio deliverables.
  • Troubleshoot and resolve audio-related issues.
Qualifications:
  • Bachelor's degree in Sound Design, Audio Engineering, Music Technology, or a related field.
  • Minimum of 7 years of professional experience in sound design and audio engineering.
  • A strong portfolio demonstrating expertise in various audio production disciplines.
  • Proficiency in Digital Audio Workstations (DAWs) such as Pro Tools, Cubase, or Ableton Live.
  • Experience with audio middleware like Wwise or FMOD.
  • Solid understanding of acoustics, signal processing, and mixing techniques.
  • Experience in recording, editing, and mixing voice-overs.
  • Knowledge of surround sound formats and implementation.
  • Excellent leadership, communication, and collaboration skills.
  • Ability to work effectively under pressure and meet tight deadlines.
  • Creative problem-solving abilities and a passion for audio artistry.
Apply Now
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Lead Audio Engineer - Sound Design

43215 Columbus, Ohio $100000 Annually WhatJobs

Posted 13 days ago

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Job Description

full-time
Our client is seeking a highly creative and technically skilled Lead Audio Engineer to spearhead sound design initiatives for their innovative projects in Columbus, Ohio, US . This role is pivotal in shaping the sonic landscape of their products, ensuring an immersive and high-quality audio experience for users. The ideal candidate will possess a strong portfolio showcasing exceptional sound design, mixing, and mastering skills across various media, along with proven leadership experience in managing audio teams and projects.

Responsibilities:
  • Lead the sound design process from concept to final implementation, ensuring artistic vision and technical quality.
  • Create, record, edit, and mix a wide range of audio assets, including sound effects, dialogue, music, and ambience.
  • Develop and implement innovative audio systems and tools for real-time implementation.
  • Collaborate closely with game designers, directors, developers, and artists to achieve desired sonic aesthetics.
  • Manage and mentor a team of audio engineers and sound designers, providing technical guidance and creative direction.
  • Oversee the quality assurance of all audio assets, ensuring they meet project requirements and technical specifications.
  • Develop and maintain audio pipelines and workflows, optimizing for efficiency and scalability.
  • Stay current with the latest audio technologies, software, and industry trends.
  • Manage audio budgets and resource allocation for projects.
  • Record and edit voice-overs and dialogue, ensuring clarity and performance quality.
  • Implement audio in game engines or other relevant platforms using audio middleware (e.g., Wwise, FMOD).
  • Mix final audio for trailers, marketing materials, and other external-facing content.
  • Troubleshoot and resolve complex audio-related technical issues.
  • Contribute to the overall artistic and technical direction of the audio department.
  • Foster a collaborative and inspiring environment for the audio team.
Qualifications:
  • Bachelor's degree in Sound Engineering, Music Technology, or a related field; or equivalent professional experience.
  • Minimum of 7 years of professional experience in sound design and audio engineering, with at least 2 years in a lead or supervisory role.
  • Proven track record of creating high-quality audio for interactive media, film, or other relevant industries.
  • Expertise in digital audio workstations (DAWs) such as Pro Tools, Logic Pro, or Cubase.
  • Proficiency with audio middleware (e.g., Wwise, FMOD) and game engines (e.g., Unreal Engine, Unity).
  • Strong understanding of acoustics, signal processing, mixing, and mastering techniques.
  • Excellent creative and artistic sensibilities for sound design.
  • Strong leadership, communication, and interpersonal skills.
  • Ability to manage multiple projects simultaneously and meet tight deadlines.
  • Experience with recording techniques and studio equipment.
  • A portfolio demonstrating exceptional sound design and audio engineering skills is required.
Apply Now

Lead Audio Engineer - Live Sound

78701 Austin, Texas $60 Hourly WhatJobs

Posted 17 days ago

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Job Description

contractor
Our client, a prominent player in the entertainment industry, is seeking a highly skilled and experienced Lead Audio Engineer specializing in Live Sound for exciting projects in **Austin, Texas, US**. This role is critical for ensuring exceptional audio quality and seamless technical execution for live events, concerts, and performances. As the Lead Audio Engineer, you will be responsible for the setup, operation, and maintenance of all audio equipment, including mixing consoles, microphones, speakers, and signal processing. You will work closely with artists, production managers, and technical crews to deliver outstanding auditory experiences. The ideal candidate possesses a deep understanding of acoustics, signal flow, and audio technologies, coupled with a passion for live performance.

Responsibilities:
  • Oversee and manage all aspects of live sound engineering for various events, from setup to tear-down.
  • Set up, operate, and maintain professional audio equipment, including digital and analog mixing consoles, microphones, PA systems, monitors, and effects processors.
  • Mix front-of-house (FOH) sound and monitor mixes to the highest standards, ensuring clarity, balance, and impact.
  • Conduct sound checks and line checks before performances.
  • Troubleshoot and resolve any audio-related technical issues that may arise during events.
  • Collaborate effectively with artists, bands, and other performers to understand their sound requirements.
  • Work closely with stage managers, lighting designers, and other production personnel to ensure smooth event execution.
  • Maintain an inventory of audio equipment, ensuring it is in good working order and properly stored.
  • Advise on the selection and procurement of new audio equipment.
  • Ensure adherence to all safety protocols and procedures related to audio equipment setup and operation.
  • Stay up-to-date with the latest advancements in audio technology and live sound techniques.
  • Manage and mentor junior audio technicians when applicable.
  • Develop and implement sound system designs tailored to specific venues and event types.
  • Provide clear and concise communication with all team members and stakeholders.
Qualifications:
  • Minimum of 5 years of professional experience as a Live Sound Engineer, with significant experience leading audio operations.
  • Proven experience mixing for a variety of musical genres and event types.
  • Expertise in operating digital mixing consoles (e.g., Yamaha CL/QL series, Avid Venue, Behringer X32/M32) and analog consoles.
  • Deep understanding of microphone techniques, signal processing, acoustics, and sound system design.
  • Proficiency in troubleshooting audio systems and diagnosing technical problems quickly and effectively.
  • Ability to read and interpret technical drawings and specifications.
  • Strong knowledge of audio networking protocols (e.g., Dante, AVB).
  • Excellent organizational and time management skills.
  • Strong interpersonal and communication skills, with the ability to work effectively under pressure.
  • Flexibility to work irregular hours, including nights, weekends, and holidays, as required by event schedules.
  • A passion for live music and delivering exceptional audio experiences.
  • Relevant certifications or formal training in audio engineering are a plus.
Join our team and contribute your expertise to unforgettable live events!
Apply Now

AUDIO VISUAL TECHNICIAN

02133 Boston, Kentucky Compass Group, North America

Posted 4 days ago

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Job Description

Flik Hospitality Group
**Salary:** $25- $26 /hour
**What makes FLIK click**
_What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions._
_We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn't merely a job but the start of a career where you can flourish._
**Job Summary**
Support responsibilities will include all technologies, systems, and applications used by associates in the offices and in the field. An experienced technician will handle support primarily via telephone but may also handle support requests submitted via email, web, and chat. .
+ Troubleshoot and resolve desktop, laptop, mobile device operational and connectivity problems.
+ Provide initial LAN, computer hardware, Windows, Microsoft Office and remote communication support.
+ Handle setup, configuration, and support of desktops, laptops, smartphones&tablet technologies.
+ Ensure timely installation/upgrade of hardware covering Dell, Lenovo, HP desktops&laptops.
+ Provide end user support for multiple Compass Group field applications and IT business tools.
+ Troubleshoot and resolve application technical issues and provide minimal application training.
+ Work with developers, IT department, and business team members to identify process and/or application improvements.
+ Participate in system and unit testing to ensure functionality, accuracy, and quality of application.
+ Assist in producing high quality procedural, operations, and application documentation.
+ Coordinate physical setup and configuration of PCs, printers and other peripherals.
+ Track and report on incidents and provide timely response to support requests, following through to ensure user satisfaction.
+ Ensure compliance with support procedures related to timing, reporting and follow through.
+ Work with 2 nd level Systems&Technology Group support teams to ensure that incidents are escalated properly and completed.
+ Assist with associate relocations to new offices/cubicles.
+ Assist with small-scale department projects involving rollouts, deployments, and upgrades.
**Preferred Qualifications:**
+ B.S. in Computer Science, Information Systems or certificate from accredited technical school (ECPI, ITT Technical Institute, etc) is preferred.
+ Two to three years of relevant work experience.
+ Must be able to coordinate tickets and project tasks assigned to the team.
+ A+, Network+, Security+, Microsoft certifications preferred.
+ Helpdesk Institute (HDI) Support Center Analyst (SCA) or Desktop Support Technician (DST) certification preferred.
+ Windows 7, Windows 8.1, Windows 10 workstation operating systems experience required.
+ Extensive use and support of Internet Explorer 10, 11. Knowledge of Edge, Chrome and Firefox.
+ Knowledge of TCP/IP, DNS, Symantec Endpoint Protection required.
+ Knowledge of Cisco AnyConnect VPN client, Cisco Umbrella web filtering client,&LogMeIn Rescue.
+ Hardware proficiency on PCs, printers, peripherals, wireless routers, etc.
+ Knowledge of Microsoft Office 2013, 2016&Office 365.
+ Knowledge of Active Directory&Exchange administration.
+ Knowledge of Wi-Fi and wireless network connectivity.
+ Knowledge of smartphones, tablets&associated configuration&applications.
+ Knowledge of Apple MAC computer and MAC Book laptops preferred.
+ Excellent customer service, verbal, written communication skills. Must work well under pressure.
+ Must have the ability to work well under pressure.
+ Ability to multi-task, manage time and follow through with assignments.
+ Strong problem solving, organization and project management skills.
**Apply to Flik today!**
_Flik is a member of Compass Group USA_
Click here to Learn More about the Compass Story ( Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.**
**Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.**
Applications are accepted on an ongoing basis.
Flik maintains a drug-free workplace.
**Associates at Flik Hospitality are offered many fantastic benefits.**
+ Medical
+ Dental
+ Vision
+ Life Insurance/ AD
+ Disability Insurance
+ Retirement Plan
+ Paid Time Off
+ Holiday Time Off (varies by site/state)
+ Associate Shopping Program
+ Health and Wellness Programs
+ Discount Marketplace
+ Identity Theft Protection
+ Pet Insurance
+ Commuter Benefits
+ Employee Assistance Program
+ Flexible Spending Accounts (FSAs)
+ Paid Parental Leave
+ Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here ( for paid time off benefits information.
**Req ID:**
Flik Hospitality Group
JEANNE M LANE
((req_classification))
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  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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