30 Specialist Fair Oaks R221 jobs in Fairfax

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As a Specialist, you build brand loyalty and create owners of Apple products and services. You're dedicated to selling and delivering a customer service experience that is unlike any other. A Specialist is curious - you ask questions to learn about our customers' needs, customizing recommendations to enrich their lives.
**Description**
* Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products.
* Understand and proactively stay up to date on Apple's products, services, purchase options, and Product Zone sales processes.
* Support your peers throughout the store as needed by sharing knowledge about Apple's products, services, and purchase options, and assist in offering ownership opportunities.
* Maintain accuracy and follow guidance.
* Perform other tasks as needed, including but not limited to providing customer service and support in other areas of the store.
* Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
* Demonstrate Apple's values of inclusion and diversity in daily activities.
**Minimum Qualifications**
You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
**Preferred Qualifications**
You can:
* Demonstrate knowledge of Apple products and services.
* Personalize solutions based on customer needs, and effectively communicate them.
* Work in a fast-paced environment, often supporting multiple customers at the same time.Work in a team environment, demonstrating shared responsibility and accountability with other team members.
* Be curious and open to learning from others and helping each other grow.
* Learn about and deepen your understanding of Apple products and services, and third-party products, to enhance the customer experience.
* Be trusted with sensitive or confidential information, keeping with Apple's core values.
# Place of Work
On-site
# Requisition ID
Retail1
# Job Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits ( For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information ( Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
# Application Link

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As a Specialist, you build brand loyalty and create owners of Apple products and services. You're dedicated to selling and delivering a customer service experience that is unlike any other. A Specialist is curious - you ask questions to learn about our customers' needs, customizing recommendations to enrich their lives.
**Description**
* Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products.
* Understand and proactively stay up to date on Apple's products, services, purchase options, and Product Zone sales processes.
* Support your peers throughout the store as needed by sharing knowledge about Apple's products, services, and purchase options, and assist in offering ownership opportunities.
* Maintain accuracy and follow guidance.
* Perform other tasks as needed, including but not limited to providing customer service and support in other areas of the store.
* Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
* Demonstrate Apple's values of inclusion and diversity in daily activities.
**Minimum Qualifications**
You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
**Preferred Qualifications**
You can:
* Demonstrate knowledge of Apple products and services.
* Personalize solutions based on customer needs, and effectively communicate them.
* Work in a fast-paced environment, often supporting multiple customers at the same time.Work in a team environment, demonstrating shared responsibility and accountability with other team members.
* Be curious and open to learning from others and helping each other grow.
* Learn about and deepen your understanding of Apple products and services, and third-party products, to enhance the customer experience.
* Be trusted with sensitive or confidential information, keeping with Apple's core values.
# Place of Work
On-site
# Requisition ID
Retail1
# Job Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits ( For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information ( Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant ( Application Link

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As an Operations Specialist, you make sure that products flow smoothly through the store by maintaining product availability for customers, completing inventory tasks, supporting the implementation and maintenance of Apple preservation standards, and delivering product to customers and team members. You engage with enthusiasm and apply product expertise to offer recommendations that help drive sales and support the overall customer experience.
**Description**
* Complete inventory receiving, counting, returning, and shipping tasks in compliance with Retail Inventory processes.
* Complete product fulfillment tasks and deliver items from Runner requests to customers and team members in support of creating an exceptional customer experience.
* Use communication and training resources to keep up to date with inventory process changes.
* Perform demo and restocking tasks to support technology and merchandising priorities.
* Support the Operations Lead with the implementation and maintenance of Apple preservation standards.
* Perform other tasks as needed, including but not limited to supporting customer-facing activities.
* Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
* Demonstrate Apple's values of inclusion and diversity in daily activities.
**Minimum Qualifications**
You should:
* Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
* Be able to lift and carry product to various locations within and nearby the store.
**Preferred Qualifications**
You can:
* Focus on the customer experience, with an emphasis on serving both the internal and external customer.
* Be a self-starter who is detail-oriented and organized.
* Prioritize workload and meet deadlines in a fast-paced environment.
* Work in a team environment, demonstrating shared responsibility and accountability with other team members.
* Be trusted with sensitive or confidential information, keeping with Apple's core values.
* Be curious and open to learning from others and helping each other grow.
# Place of Work
On-site
# Requisition ID
Retail2
# Job Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits ( For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information ( Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
# Application Link

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products.
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services.
**Description**
* Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs.
* Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.
* Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software.
* Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.
* Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.
* Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
* Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
* Demonstrate Apple's values of inclusion and diversity in daily activities.
**Minimum Qualifications**
You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
**Preferred Qualifications**
You can:
* Demonstrate technical expertise of Apple products and services.
* Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.
* Navigate customer service issues with care and strong interpersonal skills.
* Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience.
* Work in a fast-paced environment and balance multiple tasks at the same time.
* Work well in a team environment, demonstrating shared responsibility and accountability with other team members.
* Be trusted with sensitive or confidential information, keeping with Apple's core values.
* Be curious and open to learning from others and helping each other grow.
# Place of Work
On-site
# Requisition ID
Retail3
# Job Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits ( For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information ( Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
# Application Link

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As an Operations Specialist, you make sure that products flow smoothly through the store by maintaining product availability for customers, completing inventory tasks, supporting the implementation and maintenance of Apple preservation standards, and delivering product to customers and team members. You engage with enthusiasm and apply product expertise to offer recommendations that help drive sales and support the overall customer experience.
**Description**
* Complete inventory receiving, counting, returning, and shipping tasks in compliance with Retail Inventory processes.
* Complete product fulfillment tasks and deliver items from Runner requests to customers and team members in support of creating an exceptional customer experience.
* Use communication and training resources to keep up to date with inventory process changes.
* Perform demo and restocking tasks to support technology and merchandising priorities.
* Support the Operations Lead with the implementation and maintenance of Apple preservation standards.
* Perform other tasks as needed, including but not limited to supporting customer-facing activities.
* Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
* Demonstrate Apple's values of inclusion and diversity in daily activities.
**Minimum Qualifications**
You should:
* Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
* Be able to lift and carry product to various locations within and nearby the store.
**Preferred Qualifications**
You can:
* Focus on the customer experience, with an emphasis on serving both the internal and external customer.
* Be a self-starter who is detail-oriented and organized.
* Prioritize workload and meet deadlines in a fast-paced environment.
* Work in a team environment, demonstrating shared responsibility and accountability with other team members.
* Be trusted with sensitive or confidential information, keeping with Apple's core values.
* Be curious and open to learning from others and helping each other grow.
# Place of Work
On-site
# Requisition ID
Retail2
# Job Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits ( For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information ( Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant ( Application Link

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products.
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services.
**Description**
* Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs.
* Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.
* Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software.
* Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.
* Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.
* Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
* Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
* Demonstrate Apple's values of inclusion and diversity in daily activities.
**Minimum Qualifications**
You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
**Preferred Qualifications**
You can:
* Demonstrate technical expertise of Apple products and services.
* Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.
* Navigate customer service issues with care and strong interpersonal skills.
* Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience.
* Work in a fast-paced environment and balance multiple tasks at the same time.
* Work well in a team environment, demonstrating shared responsibility and accountability with other team members.
* Be trusted with sensitive or confidential information, keeping with Apple's core values.
* Be curious and open to learning from others and helping each other grow.
# Place of Work
On-site
# Requisition ID
Retail3
# Job Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits ( For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information ( Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant ( Application Link

The Excalibur Group is currently seeking Administrative Support , in Silver Spring, MD to support a local contract .

Are you looking to start a job soon? Apply today!

BILINGUAL CANDIDATES PREFERRED

**All candidates will undergo and must pass a criminal background check**

RESPONSIBILITIES AND DUTIES
Customer Service & Administrative primary duties:

• Handle incoming calls, emails, or chat inquiries with professionalism and courtesy
• Makes and receives phone calls to support external and internal customers. Calls may be via live video chat with customers
• Listen actively to customer concerns, providing accurate information and effective solutions
• Resolve issues promptly to ensure high levels of customer satisfaction
• Escalate complex issues to supervisors or other support levels as needed
• Document and update customer interactions in the system accurately
• Follow company procedures to maintain consistency and quality
• Creates, completes, updates, and reviews employee and client records
• Enters information into computer databases for effective record-keeping
• Enroll customers in various services offered and walk them through any questions or concerns
• Administers new and existing DocuSign accounts
• Prepares and sends documents via mail using approved communications
• Ensures the proper naming and saving of documents in the document management system
• Ensures all compliance standards are met for audit purposes
• Completes administrative tasks such as filing, copying, data entry, etc.
• Applies payments
• Collects on unpaid claims
• Maintains confidentiality of records relating to clients
• Collaborates with other staff members to optimize delivery of services
• Other duties as assigned

EDUCATION

• High School Diploma or GED required
• Associate degree preferred

EXPERIENCE AND QUALIFICATIONS

• Experience in data entry and processing invoices
• At least 1 year of related work experience. Previous experience working in a call center highly preferred
• Excellent written and oral communication skills
• Extensive experience in working on complex projects with critical thinking and problem solving
• Excellent organizational and administrative skills with demonstrated ability to work towards and meet deadlines by planning and organizing
• Must be able to work various computer operating systems and Microsoft Office
• Demonstrate ability to build positive relationships and communicate with people of diverse backgrounds and abilities

HOURS OF OPERATION
Monday through Friday 8am-5pm.
Temporary role

COMPENSATION
$18.00/hour

HOW TO APPLY
If interested in this opportunity, please apply on our website by visiting

**The Excalibur Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status.**

Administrative Support Officer
Job Category: Administration
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI with Polygraph
Employee Type: Regular
Percentage of Travel Required: Up to 25%
Type of Travel: Local
* * *
**What you'll get to do:**
The Administrative Support Officer will provide comprehensive support expertise to customers across the organization, managing moderately complex to complex specialized customer requirements. This position requires maintaining relationships with key stakeholders. The role requires adaptability, problem-solving skills, and the ability to work with minimal supervision in a dynamic environment. Candidates should possess strong verbal and written communication skills and demonstrate initiative based on general guidance. Physical requirements may include handling items weighing up to 50 pounds.
**Key Responsibilities:**
+ **Customer Support Management:**
+ Serve as the primary point of contact for specialized customer requests, managing end-to-end support processes.
+ Develop and maintain effective working relationships across the customer communities.
+ Provide guidance and instruction to customers on specialized support functions.
+ Resolve complex customer issues by integrating multiple disciplines, utilizing creative problem-solving to meet customer requirements.
+ Prioritize and manage high volumes of transactions, ensuring adherence to specific regulations.
+ **Process Improvement & Quality Assurance:**
+ Apply critical thinking to address non-routine cases, working closely with colleagues to develop effective solutions.
+ Analyze data and trends to improve workflow efficiency and service quality.
+ Support the development and facilitation of training sessions for customers on assigned work unit's processes and policies.
+ Identify areas for process improvement and recommend changes to enhance customer satisfaction and operational effectiveness.
+ **Office Management & Documentation:**
+ Manage the intake, processing, and deconfliction of various forms and authorization memos in a time-sensitive environment.
+ Collaborate with others to ensure compliance with regulations, policies, and procedures.
+ Organize and maintain electronic and physical files for easy retrieval, ensuring adherence to record-keeping standards.
+ Draft, review, and edit documents, including reports and official correspondence, ensuring clarity and professionalism.
+ **Physical Requirements** :
Physical requirements may include handling items weighing up to 50 pounds.
**Qualifications:**
+ **Clearance: TS/SCI with Polygraph**
+ **Experience** :
+ Minimum of five year's of experience in administrative roles, preferably within the federal sectors.
+ Higher level of education can supplement a year of work experience
+ **Education** : HS Diploma
+ **Technical Proficiency** :
+ Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
+ Ability to quickly develop expertise in Sponsor-specific processes and protocols.
+ **Skills** :
+ Strong organizational, communication, and multitasking skills with an ability to prioritize tasks.
+ Ability to assess information from multiple sources and develop actionable recommendations.
+ Experience managing project schedules and deliverables.
+ Ability to work with minimal oversight, receiving general guidance from more senior team members or staff.
This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI.
**___**
**What You Can Expect:**
**A culture of integrity.**
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
**An environment of trust.**
CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
**A focus on continuous growth.**
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
**Your potential is limitless.** So is ours.
Learn more about CACI here. ( Range** : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here ( .
Since this position can be worked in more than one location, the range shown is the national average for the position.
The proposed salary range for this position is:
$43,500-$86,900
_CACI is_ _an Equal Opportunity Employer._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any_ _other protected characteristic._

Administrative Support Officer
Job Category: Administration
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI with Polygraph
Employee Type: Regular
Percentage of Travel Required: Up to 25%
Type of Travel: Local
* * *
**What you'll get to do:**
The Administrative Support Officer will provide comprehensive support expertise to customers across the organization, managing moderately complex to complex specialized customer requirements. This position requires maintaining relationships with key stakeholders. The role requires adaptability, problem-solving skills, and the ability to work with minimal supervision in a dynamic environment. Candidates should possess strong verbal and written communication skills and demonstrate initiative based on general guidance. Physical requirements may include handling items weighing up to 50 pounds.
**Key Responsibilities:**
+ **Customer Support Management:**
+ Serve as the primary point of contact for specialized customer requests, managing end-to-end support processes.
+ Develop and maintain effective working relationships across the customer communities.
+ Provide guidance and instruction to customers on specialized support functions.
+ Resolve complex customer issues by integrating multiple disciplines, utilizing creative problem-solving to meet customer requirements.
+ Prioritize and manage high volumes of transactions, ensuring adherence to specific regulations.
+ **Process Improvement & Quality Assurance:**
+ Apply critical thinking to address non-routine cases, working closely with colleagues to develop effective solutions.
+ Analyze data and trends to improve workflow efficiency and service quality.
+ Support the development and facilitation of training sessions for customers on assigned work unit's processes and policies.
+ Identify areas for process improvement and recommend changes to enhance customer satisfaction and operational effectiveness.
+ **Office Management & Documentation:**
+ Manage the intake, processing, and deconfliction of various forms and authorization memos in a time-sensitive environment.
+ Collaborate with others to ensure compliance with regulations, policies, and procedures.
+ Organize and maintain electronic and physical files for easy retrieval, ensuring adherence to record-keeping standards.
+ Draft, review, and edit documents, including reports and official correspondence, ensuring clarity and professionalism.
+ **Physical Requirements** :
Physical requirements may include handling items weighing up to 50 pounds.
**Qualifications:**
+ **Clearance: TS/SCI with Polygraph**
+ **Experience** :
+ Minimum of five year's of experience in administrative roles, preferably within the federal sectors.
+ Higher level of education can supplement a year of work experience
+ **Education** : HS Diploma
+ **Technical Proficiency** :
+ Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
+ Ability to quickly develop expertise in Sponsor-specific processes and protocols.
+ **Skills** :
+ Strong organizational, communication, and multitasking skills with an ability to prioritize tasks.
+ Ability to assess information from multiple sources and develop actionable recommendations.
+ Experience managing project schedules and deliverables.
+ Ability to work with minimal oversight, receiving general guidance from more senior team members or staff.
This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI.
**___**
**What You Can Expect:**
**A culture of integrity.**
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
**An environment of trust.**
CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
**A focus on continuous growth.**
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
**Your potential is limitless.** So is ours.
Learn more about CACI here. ( Range** : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here ( .
Since this position can be worked in more than one location, the range shown is the national average for the position.
The proposed salary range for this position is:
$43,500-$86,900
_CACI is_ _an Equal Opportunity Employer._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any_ _other protected characteristic._