63 Specialists jobs in Sunnyvale

We're building tools to help homeowners better understand, manage, and resolve plumbing issues in their homes. We're looking for an experienced residential plumber to join our team as a subject matter expert - someone who's seen it all, knows what to look for, and can explain things in a way people actually understand.

What this job is:

This is a remote role that puts your real-world knowledge to work. You won't be turning wrenches - you'll be:

Helping explain and diagnose common residential plumbing issues

Offering insight into causes - not just the symptoms - of things like slow drains, backups, water pressure problems, pipe failures, and more

Providing cost ranges and repair timelines (parts, labor, permitting, etc.)

Flagging what's urgent and what can wait - and what's been misdiagnosed in the past

Clarifying options based on the type of home, construction era, and materials used (e.g., galvanized vs. copper vs. PEX)

Supporting the creation of content, templates, and internal training materials

Meeting homeowners via Zoom and recording short videos or clips as needed

This job is all about diagnosis, communication, and practical insight - not being in a crawlspace with a pipe wrench.

You'd be a great fit if:

• You have 3+ years of experience in residential plumbing
• You're a licensed plumber (or close to it - license not required if you can show deep knowledge)
• You've dealt with a variety of systems, materials, and issues across different housing eras
• You know the failure points and typical lifespan of piping, fittings, fixtures, and drainage systems
• You understand how plumbing issues have been misdiagnosed or poorly repaired in the past
• You can speak clearly and comfortably with homeowners and team members
• You're confident on Zoom and fine being recorded occasionally

Why this is different:

• No driving job to job
• No wet basements or grimy crawlspaces
• No gear hauling - just applying your experience in a new way

Bonus points for:

• Familiarity with inspection-style reports
• Ability to translate technical findings into clear summaries or guidance
• Interest in helping build tools that make it easier for homeowners to make good decisions

Location: Remote (U.S. preferred)

Schedule: Flexible

If this sounds like you, send a short intro about your background and why you're interested.

We are seeking a residency-trained or board-certified Anaesthesiologist  to  join our team. Requirements DVM or VMD Residency Trained DACVAA(Diplomats of American College of Veterinary Anesthesia & Analgesia) Benefits Medical Insurance Vision Care Dental Coverage Life Insurance Flex Spending Account 401K Savings Plan Employee Pet Discount Paid Continuing Education (CE) Hours Paid Time Off (PTO) Uniform Allotment License and Membership Fees Covered

Join our team that is helping the world's leading life sciences companies to evolve rapidly from selling products to delivering value through better patient outcomes. We work with our pharmaceutical, biotech, medical technology, distributor and consumer health clients globally to redefine the future of the life sciences industry: combining the latest technology with scientific breakthroughs to revolutionize how medical treatments are discovered, developed and delivered to patients around the world.
Our Life Sciences Supply Chain practice helps clients to transform their end-to-end supply chain to be patient centric and an enabler of growth.
What would you do?
Most of the team works on one project at any given point in time, typically as part of a larger core team working on a priority.
+ At a Consultant level, it could be:
+ Lead and support client engagements in the pharmaceutical and biotech industry focused on Product Lifecycle Management (PLM) and Digital Chemistry, Manufacturing & Controls (CMC).
+ Partner with R&D, Technical Development, Manufacturing, and Supply Chain functions to design end-to-end digital product data strategies that enable faster development and regulatory submissions.
+ Assess current-state processes, systems, and data models for CMC, regulatory, and manufacturing handovers, identifying digital enablement opportunities.
+ Design and implement next-generation PLM solutions to manage recipes, formulations, specifications, and product data across the lifecycle.
+ Collaborate with ecosystem partners (e.g., SAP, Oracle, Dassault, PTC, Veeva, Informatica, Hexagon) to configure, integrate, and deploy PLM and data management solutions.
+ Provide industry thought leadership on digital CMC operating models, regulatory trends (e.g., IDMP, PQ/CMC data submissions), and best practices.
+ Work with cross-functional Accenture teams to bring innovation, AI/analytics, and automation into PLM/CMC programs.
+ Develop client deliverables, including roadmaps, business cases, solution designs, and operating model recommendations.
+ Manage workstreams and/or work efforts at a client or within Accenture.
+ Travel - candidates must be willing to travel up to 75% to client locations
Growth Opportunities
+ You will always be learning in this role through:
+ On the job learning: creating experiments with new technologies, products and across team partnerships
+ Being part of a forward-thinking community committed to training on and the adoption of latest methodologies such as design thinking and agile working
+ Opportunities to be a face of Accenture at industry forums, conferences, and through thought leadership
Who do we need - Basic Qualifications:
+ Minimum of 2 years experience in either consulting or industry in life sciences manufacturing space with PLM / Tech Transfer / CMC / Digital CMC experience
+ Bachelor's degree
Pay Transparency Info for Job Postings:
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. ( Location Annual Salary Range
California $63,800 to $05,800
Cleveland 59,100 to 164,600
Colorado 63,800 to 177,800
District of Columbia 68,000 to 189,300
Illinois 59,100 to 177,800
Maryland 63,800 to 177,800
Massachusetts 63,800 to 189,300
Minnesota 63,800 to 177,800
New York/New Jersey 59,100 to 205,800
Washington 68,000 to 189,300
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement ( is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

In Strategy & Consulting we work with C-suite executives, leaders and boards of the world's leading organizations, helping them reinvent every part of their enterprise to drive greater growth, enhance competitiveness, implement operational improvements, reduce cost, deliver sustainable 360° stakeholder value, and set a new performance frontier for themselves and the industry in which they operate. Our deep industry and functional expertise is supported by proprietary assets and solutions that help organizations transform faster and become more resilient. Underpinned by technology, data, analytics, AI, change management, talent and sustainability capabilities, our Strategy & Consulting services help architect and accelerate all aspects of an organization's total enterprise reinvention.
Join our team that is helping the world's leading life sciences companies to evolve rapidly from selling products to delivering value through better patient outcomes. We work with our pharmaceutical, biotech, medical technology, distributor and consumer health clients globally to redefine the future of the life sciences industry: combining the latest technology with scientific breakthroughs to revolutionize how medical treatments are discovered, developed and delivered to patients around the world.
Our Life Sciences Supply Chain practice helps clients to transform their end-to-end supply chain to be patient centric and an enabler of growth.
What would you do?
Most of the team works on one project at any given point in time, typically as part of a larger core team working on a priority.
At a Consultant level, it could be:
+ Assess current supply chain maturity (planning, sourcing, manufacturing, logistics, distribution) and define digital supply chain strategies enabled by AI/ML.
+ Design and implement AI-powered planning solutions (demand forecasting, inventory optimization, production scheduling, capacity planning).
+ Partner with leading supply chain technology providers (Kinaxis, Blue Yonder, o9, Oracle, SAP, E2Open) to design and deploy integrated, cloud-based planning platforms.
+ Apply generative AI and agent-based modeling to accelerate scenario planning, exception management, and autonomous decision-making.
+ Define and implement AI-enabled supply chain control towers for real-time visibility, risk sensing, and proactive disruption management.
+ Collaborate with clients to deploy predictive maintenance, digital twins, and intelligent automation in manufacturing and distribution networks.
+ Translate business challenges into AI/ML use cases, build proof-of-concepts, and scale solutions to enterprise level.
+ Support data strategy, governance, and architecture to ensure high-quality, AI-ready supply chain data across ERP, PLM, MES, and logistics platforms.
+ Bring Accenture's AI ecosystem and partnerships (AWS, Microsoft Azure, Google Cloud, NVIDIA, data/ML vendors) to deliver cutting-edge solutions.
+ Deliver business case development and value realization frameworks, quantifying AI-driven cost reduction, service improvement, and sustainability impact.
+ Contribute to practice development, knowledge sharing, and mentoring of junior consultants in AI and supply chain transformation programs.
+ Travel - candidates must be willing to travel up to 75% to client locations
Growth Opportunities
+ You will always be learning in this role through:
+ On the job learning: creating experiments with new technologies, products and across team partnerships
+ Being part of a forward-thinking community committed to training on and the adoption of latest methodologies such as design thinking and agile working
+ Opportunities to be a face of Accenture at industry forums, conferences, and through thought leadership
Who do we need - Basic Qualifications:
+ Minimum of 2 years experience in either consulting or industry in life sciences supply chain and manufacturing space in data and AI
+ Bachelor's degree
Pay Transparency Info for Job Postings:
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. ( Location Annual Salary Range
California $63,800 to $05,800
Cleveland 59,100 to 164,600
Colorado 63,800 to 177,800
District of Columbia 68,000 to 189,300
Illinois 59,100 to 177,800
Maryland 63,800 to 177,800
Massachusetts 63,800 to 189,300
Minnesota 63,800 to 177,800
New York/New Jersey 59,100 to 205,800
Washington 68,000 to 189,300
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement ( is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 742,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at Strategy & Consulting we work with C-suite executives, leaders and boards of the world's leading organizations, helping them reinvent every part of their enterprise to drive greater growth, enhance competitiveness, implement operational improvements, reduce cost, deliver sustainable 360° stakeholder value, and set a new performance frontier for themselves and the industry in which they operate. Our deep industry and functional expertise is supported by proprietary assets and solutions that help organizations transform faster and become more resilient. Underpinned by technology, data, analytics, AI, change management, talent and sustainability capabilities, our Strategy & Consulting services help architect and accelerate all aspects of an organization's total enterprise reinvention.
Join our team that is helping the world's leading life sciences companies to evolve rapidly from selling products to delivering value through better patient outcomes. We work with our pharmaceutical, biotech, medical technology, distributor and consumer health clients globally to redefine the future of the life sciences industry: combining the latest technology with scientific breakthroughs to revolutionize how medical treatments are discovered, developed and delivered to patients around the world.
Our Life Sciences Supply Chain practice helps clients to transform their end-to-end supply chain to be patient centric and an enabler of growth.
What would you do?
+ Most of the team works on one project at any given point in time, typically as part of a larger core team working on a priority.
+ At a Manager level, it could be:
+ Lead workstreams and projects in Life Sciences Supply Chain and Manufacturing driving business and technology transformations in planning and in particular S&OP
+ Lead diverse, global Accenture teams setting strategy, coaching and driving engagement
+ Create supply chain planning thought leadership for clients across Life Sciences.
+ Shape client's planning transformation vision, focus areas, and journey from the current state to a "to-be" enterprise environment.
+ Provide point-of-view on Life Sciences supply chain solutions to deliver on transformational goals along with strengths and weaknesses of various planning solutions.
+ Collaborate with senior client leaders to ensure buy-in to recommended solutions.
+ Oversee the design and implementation of Life Sciences Supply Chain solutions, processes, and operating model specifically for planning (Integrated Business Planning, Supply Planning, Demand Planning) by leveraging Accenture's implementation methodology.
+ Help to develop and expand the Life Sciences Supply Chain Services consulting portfolio through thought leadership and opportunity identification.
+ Manage business development opportunities to bring innovative solutions and ways of working to clients.
+ Build and apply technical, industry, organization, and functional knowledge to support efforts in selling opportunities to existing and new clients.
+ Manage workstreams and/or work efforts at a client or within Accenture.
+ Serve as the planner/architect for a delivery initiative.
Travel - candidates must be willing to travel up to 75% to client locations
Growth Opportunities
+ You will always be learning in this role through:
+ On the job learning: creating experiments with new technologies, products and across team partnerships
+ Being part of a forward-thinking community committed to training on and the adoption of latest methodologies such as design thinking and agile working
+ Opportunities to be a face of Accenture at industry forums, conferences, and through thought leadership
Who do we need - Basic Qualifications:
+ Minimum of 5 years' experience scoping and delivering Life Sciences transformation and innovation technology advisory solutions and services
+ Minimum of 2 years of external experience at a consulting firm or 3 years of internal consulting experience in a role within Life Sciences (biopharma or medical device)
+ Bachelor's degree or equivalent 5 years work experience.
Bonus Points:
+ Prior Life Sciences experience doing any planning functions:
+ You can use the latest data analytics tools to spot opportunities for improvement.
+ Prior experience in driving insights using visualization tools (i.e. Power BI, Tableau, Alteryx) and analytics tools (i.e. Adobe Analytics, Google Analytics).
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New Jersey, New York or Washington as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. ( Location Annual Salary Range
California $94,400 to $93,800
Colorado 94,400 to 253,800
District of Columbia 100,500 to 270,300
Illinois 87,400 to 253,800
Minnesota 94,400 to 253,800
Maryland 94,400 to 253,800
New York/New Jersey 87,400 to 293,800
Washington 100,500 to 270,300
#LI-NA
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement ( is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.

As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products.

A Technical Specialist also makes sure customers are educated about repair options and Apple products and services.

Description

• Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs.
• Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.
• Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software.
• Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.
• Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.
• Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
• Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
• Demonstrate Apple's values of inclusion and diversity in daily activities.

Minimum Qualifications

You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.

Preferred Qualifications

You can:

• Demonstrate technical expertise of Apple products and services.
• Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.
• Navigate customer service issues with care and strong interpersonal skills.
• Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience.
• Work in a fast-paced environment and balance multiple tasks at the same time.
• Work well in a team environment, demonstrating shared responsibility and accountability with other team members.
• Be trusted with sensitive or confidential information, keeping with Apple's core values.
• Be curious and open to learning from others and helping each other grow.

Place of Work

On-site

Requisition ID

Retail3

Job Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits ( For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information ( Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Application Link

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.

As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products.

A Technical Specialist also makes sure customers are educated about repair options and Apple products and services.

Description

• Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs.
• Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.
• Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software.
• Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.
• Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.
• Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
• Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
• Demonstrate Apple's values of inclusion and diversity in daily activities.

Minimum Qualifications

You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.

Preferred Qualifications

You can:

• Demonstrate technical expertise of Apple products and services.
• Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.
• Navigate customer service issues with care and strong interpersonal skills.
• Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience.
• Work in a fast-paced environment and balance multiple tasks at the same time.
• Work well in a team environment, demonstrating shared responsibility and accountability with other team members.
• Be trusted with sensitive or confidential information, keeping with Apple's core values.
• Be curious and open to learning from others and helping each other grow.

Place of Work

On-site

Requisition ID

Retail3

Job Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits ( For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information ( Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Application Link

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.

As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products.

A Technical Specialist also makes sure customers are educated about repair options and Apple products and services.

Description

• Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs.
• Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.
• Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software.
• Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.
• Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.
• Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
• Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
• Demonstrate Apple's values of inclusion and diversity in daily activities.

Minimum Qualifications

You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.

Preferred Qualifications

You can:

• Demonstrate technical expertise of Apple products and services.
• Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.
• Navigate customer service issues with care and strong interpersonal skills.
• Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience.
• Work in a fast-paced environment and balance multiple tasks at the same time.
• Work well in a team environment, demonstrating shared responsibility and accountability with other team members.
• Be trusted with sensitive or confidential information, keeping with Apple's core values.
• Be curious and open to learning from others and helping each other grow.

Place of Work

On-site

Requisition ID

Retail3

Job Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits ( For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information ( Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Application Link

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.

As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products.

A Technical Specialist also makes sure customers are educated about repair options and Apple products and services.

Description

• Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs.
• Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.
• Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software.
• Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.
• Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.
• Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
• Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
• Demonstrate Apple's values of inclusion and diversity in daily activities.

Minimum Qualifications

You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.

Preferred Qualifications

You can:

• Demonstrate technical expertise of Apple products and services.
• Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.
• Navigate customer service issues with care and strong interpersonal skills.
• Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience.
• Work in a fast-paced environment and balance multiple tasks at the same time.
• Work well in a team environment, demonstrating shared responsibility and accountability with other team members.
• Be trusted with sensitive or confidential information, keeping with Apple's core values.
• Be curious and open to learning from others and helping each other grow.

Place of Work

On-site

Requisition ID

Retail3

Job Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits ( For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information ( Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Application Link