2,646 Specialized Services jobs in the United States

Our client is seeking a highly reliable and detail-oriented Commercial Cleaner to provide specialized cleaning services. This is a remote contract role, requiring flexibility and the ability to manage your own schedule and travel to various commercial locations within the Baltimore, Maryland, US metropolitan area. The ideal candidate will have experience with various commercial cleaning techniques, equipment, and supplies, with a strong emphasis on maintaining hygienic and professional environments. Responsibilities include performing detailed cleaning tasks such as dusting, vacuuming, mopping, restroom sanitization, window cleaning, and trash removal for office spaces, retail establishments, and other commercial properties. You will be responsible for ensuring that all cleaning is performed to a high standard, meeting client expectations and safety regulations. The ability to work independently, manage time effectively, and communicate professionally with clients and our operations team is essential. Access to reliable transportation and a smartphone for scheduling and communication is required.

Key Responsibilities:

• Perform comprehensive cleaning services for commercial properties, including offices, retail spaces, and other facilities.
• Tasks include dusting, vacuuming, sweeping, mopping, and sanitizing floors.
• Thoroughly clean and disinfect restrooms, including toilets, sinks, countertops, and mirrors.
• Clean and polish interior windows and glass surfaces.
• Empty trash receptacles and replace liners, disposing of waste appropriately.
• Restock restroom supplies such as soap, paper towels, and toilet paper.
• Clean break rooms and common areas, including wiping down surfaces and appliances.
• Maintain a high standard of cleanliness and presentation throughout client facilities.
• Operate and maintain cleaning equipment such as vacuums, buffers, and carpet extractors.
• Identify and report any building maintenance issues or damages observed during cleaning.
• Follow all company safety protocols and chemical handling procedures.
• Adhere to client-specific cleaning requirements and schedules.
• Manage cleaning supplies inventory and report needs for replenishment.
• Communicate effectively with clients and the company regarding service delivery and any issues.
• Work independently and manage time efficiently to complete tasks within allocated schedules.

Qualifications:

• Proven experience as a commercial cleaner or in a similar cleaning role.
• Knowledge of professional cleaning chemicals, equipment, and best practices.
• Familiarity with health and safety regulations in a commercial setting.
• Ability to work independently with minimal supervision.
• Strong time management and organizational skills.
• Reliable transportation to travel to various client locations.
• Smartphone for scheduling, communication, and reporting.
• Physical ability to perform cleaning tasks, including standing, bending, lifting, and carrying.
• Attention to detail and a commitment to quality work.
• Excellent communication and customer service skills.
• Ability to work flexible hours, potentially including evenings and weekends.
• Must be legally eligible to work and have a strong work ethic.
• Janitorial or cleaning certifications are a plus.

This contract position offers competitive hourly pay and the flexibility to set your own working hours, making it an excellent opportunity for motivated individuals.

Staffing Solutions Organization LLC (SSO), an affiliate of Public Consulting Group LLC (PCG), is focused on delighting clients with world-class managed staffing and talent consulting services. SSO is committed to a diverse workforce, which is a reflection of our clients and the people they serve.
**Medicaid Registered Nurse in Albany, NY**
**Division of Program Development & Management (DPDM)**
**Bureau of Specialized Services for Children (BSSC)**
**50% Onsite 50% Remote**
**Summary:**
The Bureau of Specialized Services for Children (BSSC) in the Division of Program Development and Management (DPDM) has overall responsibility for program policy governing a wide range of services and programs for children provided under the Medicaid program including the Children's Health Home program, the voluntary foster care agencies (VFCA) 29-I Health facilities, Home and Community Based Services (HCBS) Children's Waiver for children/youth with behavioral health, medically complex, and developmental disabilities need. The incumbent will develop expertise in HCBS Children's Waiver eligibility and enrollment and use their clinical and program knowledge to conduct HCBS eligibility determination assessments for Waiver applicants and enroll eligible participants. The incumbent will update and develop program education and guidance materials, as needed. The incumbent will also assist with analyzing current processes and reporting, Medicaid policy development, implementation and oversight.
The candidate must have strong interpersonal, problem solving, decision-making and time management skills and the preferred candidate possesses knowledge of pediatric diagnoses and diseases that impact children's development and activities of daily living and has experience with pediatric home health care and related medical supports/supplies and has knowledge of Medicaid and Medicaid services. In addition, the ideal candidate understands Children Services including medical and behavioral health conditions regarding the various children's populations of Serious Emotional Disturbance, Foster Care, Medically Fragile, Developmental Disabilities, and Substance Use and other chronic conditions.
1. Become knowledgeable and develop an understanding of the Children's Health Home program, Home and Community Based Services (HCBS) Children's Waiver, Children and Family Treatment and Support Services, and Foster Care/29-I services to determine changes and or enhancements to the services and programs.
1. Provide clinical expertise and input on policies, procedures and decisions related to HCBS eligibility and enrollment, and other program areas as assigned. Develop program education and guidance materials and keep the DOH website up to date.
1. Conduct HCBS eligibility determination assessments for Waiver applicants and enroll eligible participants. This includes managing referrals, providing assistance and program education, conducting initial screenings, gathering assessment information from the applicant, family and providers, determining eligibility, enrolling participants and transferring participants to their choice of Children's Health Home.
1. Monitor and analyze reports and feedback to provide updates on HCBS eligibility and enrollment status to leadership.
a. Become proficient with management information systems and provide input on enhancements focused on improving/streamlining processes.
a. Evaluate program implementation strategies. Synthesize information to determine the need for changes to current services/procedures and present solutions for improvements.
1. Other activities as may be deemed necessary in response to the changing needs of OHIP.
**Basic Qualifications:**
+ Current license as a registered professional nurse in New York State
Compensation for roles at Staffing Solutions Organization LLC (SSO) varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, SSO provides a reasonable range of compensation for this role. In addition, SSO provides a range of benefits for this role.
Applicants must be authorized to work in the U.S. This position is not eligible for work authorization sponsorship including H-1B sponsorship) by SSO. Under the federal laws relating to the F-1 STEM EAD program, SSO may be able to support a STEM EAD extension application at the sole discretion of your Designated School Official. This does not guarantee that any STEM EAD extension application will be approved.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, or disability. Staffing Solutions Organization LLC is an E-Verify participant.
**Job Details**
**Pay Type** **Salary**
**Education Level** **Certification**
**Telecommute Percentage** **50**
**Hiring Max Rate** **68,250 USD**

Staffing Solutions Organization LLC (SSO), an affiliate of Public Consulting Group LLC (PCG), is focused on delighting clients with world-class managed staffing and talent consulting services. SSO is committed to a diverse workforce, which is a reflection of our clients and the people they serve.
**Medicaid Program Advisor 1 in Albany, NY**
**Division of Program Development & Management (DPDM)**
**Bureau of Specialized Services for Children (BSSC)**
**50% Onsite 50% Remote**
**Summary:**
The Bureau of Specialized Services for Children (BSSC) in the Division of Program Development and Management (DPDM) has overall responsibility for program policy governing a wide range of services and programs for children provided under the Medicaid program including the Children's Health Home program, the voluntary foster care agencies (VFCA) 29-I Health facilities, Home and Community Based Services (HCBS) Children's Waiver for children/youth with behavioral health, medically complex, and developmental disabilities need. The incumbent will use their experience and knowledge to develop expertise in assigned policy areas and assist with Medicaid policy development, implementation and oversight; analyzing current and proposed processes and reports; conducting HCBS eligibility assessment determinations for Waiver applicants and enroll eligible participants; corresponding with providers, participants and other stakeholders; and reviewing, updating provider guidance materials.
The candidate must have strong interpersonal, problem solving, decision-making and time management skills and the preferred candidate possesses knowledge of pediatric diagnoses and diseases that impact children's development and activities of daily living and has experience with pediatric home health care and related medical supports/supplies and has knowledge of Medicaid and Medicaid services. The ideal candidate has experience in social work and understands Children Services including medical and behavioral health conditions regarding the various children's populations of Serious Emotional Disturbance, Foster Care, Medically Fragile, Developmental Disabilities, and Substance Use and other chronic conditions.
1. Become knowledgeable and develop an understanding of the Children's Health Home program, Home and Community Based Services (HCBS) Children's Waiver, Children and Family Treatment and Support Services, and Foster Care/29-I services to determine changes and or enhancements to the services and programs.
1. Assist the supervisor and staff in the Office of Health Insurance Programs (OHIP), Division of Program Development and Management (DPDM) in a broad range of planning, implementation, evaluation, and reporting activities.
a. Conduct HCBS eligibility determination assessments for Waiver applicants and enroll eligible participants. This includes managing referrals, providing assistance and program education, conducting initial screenings, gathering assessment information from the applicant, and providers, determining eligibility, enrolling participants and transferring participants to their choice of Children's Health Home.
a. Monitor and analyze reports and feedback to provide updates on HCBS eligibility and enrollment status to leadership
a. Develop policies, procedures and guidance documents related to a wide range of subjects relevant to the development, implementation, and management of the children services, inclusive of developing power points, presenting training webinars, drafting announcements.
a. Provide input on policies, procedures and decisions related to HCBS eligibility and enrollment, and other program areas as assigned. Develop program education and guidance materials and assist in keeping the DOH website up to date.
a. Become proficient with management information systems and provide input on enhancements focused on improving/streamlining processes.
a. Evaluate program implementation strategies. Synthesize information to determine the need for changes to current services/procedures and present solutions for improvements.
1. Collaborate and work with staff, contractors, and state partners regarding various project and program aspects of Children Services of the Health Homes and HCBS program as well as State Plan Services.
1. Other activities as may be deemed necessary in response to the changing needs of OHIP.
**Basic Qualifications:**
+ 8 years of professional experience
Compensation for roles at Staffing Solutions Organization LLC (SSO) varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, SSO provides a reasonable range of compensation for this role. In addition, SSO provides a range of benefits for this role.
Applicants must be authorized to work in the U.S. This position is not eligible for work authorization sponsorship including H-1B sponsorship) by SSO. Under the federal laws relating to the F-1 STEM EAD program, SSO may be able to support a STEM EAD extension application at the sole discretion of your Designated School Official. This does not guarantee that any STEM EAD extension application will be approved.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, or disability. Staffing Solutions Organization LLC is an E-Verify participant.
**Job Details**
**Pay Type** **Salary**
**Education Level** **Equivalent Experience**
**Telecommute Percentage** **50**
**Hiring Min Rate** **72,150 USD**
**Hiring Max Rate** **76,910 USD**

Our client is seeking a seasoned and highly organized Remote Operations Manager to lead their dispersed team and ensure the seamless delivery of specialized services. This is a fully remote position, allowing you to work from anywhere within the US, supporting operations primarily managed from Los Angeles, California, US . The ideal candidate will have a proven track record in managing remote teams, optimizing operational processes, and driving efficiency in a service-oriented environment. Responsibilities include overseeing daily operations, developing and implementing standard operating procedures (SOPs), managing resource allocation, and ensuring service level agreements (SLAs) are met or exceeded. You will be instrumental in fostering a strong remote team culture, facilitating communication, and resolving operational challenges. The successful candidate will have excellent leadership, communication, and problem-solving skills, with a deep understanding of project management methodologies. Experience with remote collaboration tools (e.g., Slack, Zoom, Asana) and CRM systems is essential. We are looking for a proactive and results-driven individual who can inspire and motivate a team to achieve organizational goals, even without a physical office presence. This is an exceptional opportunity to take on a leadership role in a forward-thinking, remote-first organization, contributing directly to service excellence and operational success.

Key Responsibilities:

• Manage and lead a remote team responsible for service delivery.
• Develop, implement, and refine operational processes and procedures.
• Ensure achievement of service level agreements (SLAs) and key performance indicators (KPIs).
• Oversee resource planning and allocation for remote staff.
• Facilitate effective communication and collaboration among remote team members.
• Identify and resolve operational issues and challenges.
• Drive continuous improvement initiatives within operations.
• Foster a positive and productive remote work environment.
• Report on operational performance to senior management.

Qualifications:

• Bachelor's degree in Business Administration, Management, or a related field.
• Minimum of 5 years of experience in operations management, with at least 2 years managing remote teams.
• Proven experience in optimizing operational processes and driving efficiency.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency with remote collaboration tools and project management software.
• Strong analytical and problem-solving abilities.
• Demonstrated ability to manage performance and achieve targets in a remote setting.

Our client, a premier provider of commercial cleaning and sanitation services, is seeking a highly dependable and meticulous Senior Commercial Cleaner to join our dedicated team in Atlanta, Georgia, US . This role requires a proactive approach to maintaining pristine and hygienic environments for our diverse clientele. The ideal candidate will have extensive experience in commercial cleaning, with a specialization in advanced sanitation techniques and the safe handling of cleaning chemicals and equipment. You will be responsible for performing a wide range of cleaning duties, including dusting, vacuuming, mopping, sanitizing restrooms and break areas, and waste removal. As a Senior Cleaner, you will also play a key role in training new team members, ensuring adherence to company standards, and inspecting work quality. Attention to detail, efficiency, and a commitment to excellent customer service are paramount. Responsibilities will include managing cleaning schedules, ordering and stocking cleaning supplies, and identifying any maintenance or repair needs within client facilities. A proven track record in commercial cleaning, with at least 4 years of relevant experience, is required. You must be physically fit, able to work independently, and possess strong organizational skills. Knowledge of industrial cleaning equipment and eco-friendly cleaning practices is a plus. This is an excellent opportunity to advance your career in the cleaning and sanitation industry with a respected company.

Key Responsibilities:

• Perform comprehensive cleaning and sanitization of commercial spaces.
• Implement advanced cleaning protocols for high-traffic areas and specialized surfaces.
• Manage inventory of cleaning supplies and equipment.
• Ensure proper disposal of waste and recycling materials.
• Conduct regular inspections to ensure quality standards are met.
• Train and mentor new cleaning staff.
• Identify and report any facility maintenance issues.
• Operate and maintain various cleaning machinery.
• Adhere strictly to safety procedures and chemical handling guidelines.

Qualifications:

• Minimum of 4 years of experience in commercial cleaning.
• Proven knowledge of cleaning chemicals, equipment, and sanitation practices.
• Strong attention to detail and organizational skills.
• Ability to work independently and manage time effectively.
• Physical stamina to perform demanding cleaning tasks.
• Excellent communication and interpersonal skills.

Job Description

Job Description

Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.

Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.

Position Summary :

The Default and Specialized Services Auditor will be responsible for overseeing and managing the quality control processes within Default Services to ensure compliance with regulatory standards and internal policies by conducting daily account audits, reviewing/analyzing loan documentation, and monitoring phone calls.

Essential Duties and Responsibilities:

• Monitors Default and Specialized Services phone calls or review loan documents for quality, professionalism, and adherence to compliance standards.
• Audits phone monitoring calls or review loan document audits performed by Quality Control Auditors.
• Notifies department management immediately of any material compliance issues related to audit findings.
• Provide coaching of audit findings to Default Services staff.
• Provides written and verbal feedback to the department managers on audit findings related to Default Services Auditors.
• Makes recommendations to improve the audit process or other staff training needs.
• Train new staff on audit process of Default Services calls or loan documentation review.
• Participates in the review and response of external audits by the Compliance department and government agencies.
• Develop scorecards and audit procedures for the Default Services vendors.
• Implement reporting and monitoring requirements to identify potential issues and prevent process gaps.
• Maintain confidentiality of personal information for consumers, including, but not limited to, Social Security numbers, and dates of birth.
• Perform other ad hoc duties as assigned.

Qualifications and Competencies Required To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Experience:

• Minimum 3 years of relevant auto finance experience.

Education:

• High School Diploma or GE equivalent.

Skills Required:

• Strong knowledge of industry regulations and standards.
• Excellent attention to detail and analytical skills.
• Effective communication and interpersonal abilities.
• Ability to work independently and collaboratively in a team environment.
• Familiar with Microsoft Office Suite products and other reporting tools (i.e. SQL, Tableau, R, Python, Sass).
• Overtime required – required on an as needed basis.
• Must have reliable transportation and live within a commutable distance to one of the following cities: Atlanta, GA; Dallas, TX

Qualifications Preferred:

• Bachelor’s Degree

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Work Schedule This position requires the ability to work various shifts to accommodate business needs. Typically, between the hours of 8AM-6PM Monday through Friday and on weekends as needed. Travel is required 10% of the time.

Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.

**About this role:**
Wells Fargo is seeking a Customer Service Specialist for **Specialized Services and Invoicing** production team within Commercial Lending. This production role is responsible for inbound/outbound correspondence (emails and calls) for the Ricoh program.
Learn more about the career areas and lines of business at wellsfargojobs.com ( .
**In this role, you will:**
+ Participate in moderately complex support services in account management, operations, documentation, customer service and technical support
+ Identify opportunities for process improvement within the customer support functional area
+ Review basic or tactical routine technical issues or challenges that require research and evaluation, applications or services, product conversions, and new product development
+ Present recommendations for resolving moderate to complex situations and exercise independent judgment while developing understanding of internal and external customer needs
+ Provide information to customer service colleagues, relationship managers, internal partners and stakeholders, and customers to resolve customer issues
+ Serve as the first point of customer contact in providing support for routine technical questions and issues
**Required Qualifications:**
+ 2+ years of experience in Customer Service, Financial Services or Contact Center, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
**Desired Qualifications:**
+ Customer Centric mindset
+ Strong project management skills
+ Excellent verbal, written, and interpersonal communication skills
+ Advanced Microsoft Office skills (Excel, Word, Outlook, Teams)
+ Excellent Data analytics skills, PowerBI and AI experience preferred
+ Ability to identify root-cause issues/improvement opportunities, and design approaches/programs/products to improve overall quality assurance
+ Strong organizational, multi-tasking, and prioritizing skills
**Job Expectations:**
+ Position location: 801 Walnut St, DES MOINES, IA 50309, Hybrid schedule
+ Relocation assistance is not available for this position.
+ This position is not eligible for Visa Sponsorship
**Posting End Date:**
17 Oct 2025
**_*Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo ( .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy ( to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-

**About this role:**
Wells Fargo is seeking a Lead Customer Service Representative for the Specialized Services and Invoicing production team.
Learn more about the career areas and lines of business at wellsfargojobs.com ( .
**In this role, you will:**
+ Support management in the daily administration of individuals that handle customer inquiries and issues for efficient performance and overall effectiveness of customer service team
+ Provide feedback and present ideas for improving or implementing processes and tools with customer service area impact
+ Perform or guide others on complex escalated customer issues or concerns that require planning, evaluation, and interpretation
+ Prioritize work and provide day to day work leadership and mentorship to Customer Service Representatives
+ Lead or contribute to improve processes, policies, team performance, and customer satisfaction that require coordination among customer service teams
+ Provide guidance and subject matter expertise to Customer Service Representatives on managing the day to day administration
+ Handle customer interactions and communicate with other departments to resolve escalated issues and provide a best in class customer experience
**Required Qualifications:**
+ 6+ years of experience in Financial Services, Contact Center or Customer Service, assessing and meeting the needs of customers, solving customer problems, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
**Desired Qualifications:**
+ Experience leading a fast paced, demanding, and deadline driven production environment.
+ Leadership skills with the ability to train and lead others
+ knowledge or hands-on experience with equipment/vendor financed products and/or Commercial Banking products
+ Experience with - IMS (Invoice Management System), InfoLease or LeaseConnect.
+ Experience resolving and working through escalated and complex customer issues.
+ Excellent verbal, written and interpersonal communication skills
**Job Expectations:**
+ Position location: 801 Walnut St, DES MOINES, IA 50309, Hybrid schedule
+ Relocation assistance is not available for this position.
+ This position is not eligible for Visa Sponsorship
**Posting End Date:**
17 Oct 2025
**_*Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo ( .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy ( to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-

**Our Mission**
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
**Who We Are**
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
**Your Career**
The Consulting Director will help drive Proactive Consulting Services across a growing portfolio of strategic service offerings including SOC Assessments, Cloud Security, AI/ML Security Assessments, and other emerging service domains. This senior-level consultant will serve as a trusted advisor and key contributor to helping our customers strengthen cybersecurity resilience and advance their overall security maturity.
**Your Impact**
+ Serve as a key contributor to the development, maturation, and innovation of SOC, AI Security, and Cloud Security consulting services
+ Lead and deliver technical and strategic cybersecurity assessments in areas such as SOC maturity, cloud security, AI/ML model and implementation risks, and application/infrastructure security
+ Translate technical findings and observations into clear, actionable business risk implications and strategic recommendations
+ Conduct reviews and assessments based on frameworks such as NIST CSF, MITRE ATT&CK, ISO 27001, and other industry standards
+ Provide deep subject matter expertise and delivery leadership across a range of environments, including cloud-native, hybrid, and on-premises ecosystems
+ Provide strategic guidance on the development of security programs, operations models, threat detection capabilities, and incident readiness
+ Drive cross-functional value by integrating the Palo Alto Networks product platform (e.g., Cortex XSIAM, Prisma SASE, Precision AI) into consulting engagements where applicable
+ Engage in a pre-sales capacity with client prospects, uncovering cybersecurity pain points across SOC operations, cloud infrastructure, and AI system implementations
+ Identify alignment between Unit 42 solutions and customer challenges, crafting and delivering communications that clearly articulate solution value and outcomes
+ Support engagement teams in addressing and overcoming deep technical objections that arise throughout the delivery process
+ Strengthen the team's ability to tie recommendations to each client's unique business processes, strategic initiatives, and risk mitigation objectives
+ Lead the practice and invest in developing long-term client relationships that support Unit 42's goal of becoming a trusted strategic advisor
+ Lead the design, development, and delivery of consulting enablement content to grow capabilities across the Unit 42 team
+ Partner with Palo Alto Networks product development teams by contributing to feedback loops that support bi-directional communication on product features, delivery impact, and consultant needs in reducing customer risk
**Your Experience**
+ 4+ years of experience delivering cybersecurity advisory or risk assessments based on industry-accepted frameworks and standards
+ 6+ years of professional services and consulting experience, with 3+ years in a Director (or equivalent Senior Manager) role leading consulting delivery teams strongly preferred
+ Demonstrated delivery experience in one or more of the following: SOC Maturity Assessments, Cloud Security Reviews, AI/ML Model Security Assessments, Application Security Reviews, and Threat Modeling
+ Experience advising CISOs and other senior stakeholders on strategic planning, resource prioritization, capability development, and cybersecurity roadmaps
+ Strong understanding of cybersecurity domains including network, endpoint, identity, cloud, and AI/ML security principles
+ Adept at translating high-level strategic client discussions into detailed proposals and project outcomes
+ Hands-on experience with technologies such as SIEM, EDR/XDR, CNAPP, CSPM, IAM, Infrastructure as Code (IaC), and cloud-native platforms (e.g., AWS, Azure, GCP)
+ Solid knowledge of emerging threats and attacker TTPs, with the ability to contextualize them into practical assessment and strategy engagements
+ Experience advising CISOs and other senior stakeholders on strategic planning, resource prioritization, capability development, and cybersecurity roadmaps
+ Proven experience managing diverse teams of business and technical consultants
+ Ability to scope new consulting opportunities, including drafting statements of work, proposals, and resource estimates
+ Background in scripting, automation, or use of command-line tools in assessments is a plus
+ Public speaking, training, and enablement experience is strongly preferred
+ 10+ years of experience building, strengthening, and expanding long-term client relationships
+ Ability to travel as needed to meet business demands (on average 25%)
+ Bachelor's Degree in Information Security, Computer Science, Digital Forensics, Cybersecurity, equivalent professional or equivalent military experience required
**The Team**
Unit 42 Consulting is Palo Alto Network's security advisory team. Our vision is to create a more secure digital world by providing the highest quality incident response, risk management, and digital forensic services to clients of all sizes. Our team is composed of recognized experts and incident responders with deep technical expertise and experience in investigations, data breach response, digital forensics, and information security. With a highly successful track record of delivering mission-critical cybersecurity solutions, we are experienced in working quickly to provide an effective incident response, attack readiness, and remediation plans with a focus on providing long-term support to improve our clients' security posture.
**Compensation Disclosure**
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $ /YR - $ /YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here ( .
**Our Commitment**
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.