48,442 Specialized Support jobs in the United States

Desktop Support Services Help Desk Lead

22095 Herndon, Virginia ManTech

Posted 6 days ago

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Job Description

ManTech seeks a motivated, career and customer-oriented **Desktop Support Services Help Desk Lead** to join our team in **Washington, DC.** This is a hybrid position with 4 days onsite and 1 day remote.
The **Desktop Support Services Help Desk Lead** oversees the help desk operations and support under the task order, ensuring proper integration, efficient operations, coordination, maintained urgency, and execution of activities to support help desk operations and services to the DHS customers. This position will work closely with the customer stakeholders, project managers, and other team members to ensure efficient and effective support assisting to deconflict resource allocation issues providing efficient help desk support and services to the enterprise. Review and provide recommendations for processes continuous improvement.
**Responsibilities include but are not limited to:**
+ Maintain high performance levels for service-related processes, and implementing improvement activities wherever necessary
+ Provide guidance, leadership and oversight for services and support optimizing help desk activities to rapidly and effectively respond to and resolve critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders
+ Identify, investigate, and analyze processes and activities, leading and mentoring team members to continuously improve help desk services and processes
+ Work closely with other teams and stakeholders to maintain focus on key requirements and support to DHS customers
+ Take accountability for help desk operations performance, meeting customer expectations, and driving future improvements focusing on critical issues and driving teams to meet or exceed requirements
+ Maintain focus on metrics, review and track ticket processes working closely with functional leads ensuring effective tracking, actions, and efficient closure of tickets
**Minimum Qualifications:**
+ Bachelor of Science (BS) degree.
+ 10+ years of relevant experience in service desk or program management.
+ 4+ years of hands-on leadership experience in service desk support and operations.
+ One of the following certifications is required: ITIL Certification, Security+, PMP Certification
**Preferred Qualifications:**
+ Help Desk Institute (HDI) certification
+ Familiarity with Agile methodologies
+ Experience with ServiceNow, JIRA, and MS Office suite (beyond Excel/PowerPoint)
+ Prior or current experience working with or supporting the Department of Homeland Security (DHS)
**Clearance Requirements:**
+ Active Secret with eligibility for Top Secret
+ Must be able to pass DHS suitability
**Physical Requirements:**
+ The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations
+ Ability to travel to DHS locations within CONUS and OCONUS as required
ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are a qualified individual with a disability and require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please email us at and provide your name and contact information.
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Desktop Support Services Help Desk Lead

22095 Herndon, Virginia ManTech

Posted 6 days ago

Job Viewed

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Job Description

ManTech seeks a motivated, career and customer-oriented **Desktop Support Services Help Desk Lead** to join our team in **Washington, DC.** This is a hybrid position with 4 days onsite and 1 day remote.
The **Desktop Support Services Help Desk Lead** oversees the help desk operations and support under the task order, ensuring proper integration, efficient operations, coordination, maintained urgency, and execution of activities to support help desk operations and services to the DHS customers. This position will work closely with the customer stakeholders, project managers, and other team members to ensure efficient and effective support assisting to deconflict resource allocation issues providing efficient help desk support and services to the enterprise. Review and provide recommendations for processes continuous improvement.
**Responsibilities include but are not limited to:**
+ Maintain high performance levels for service-related processes, and implementing improvement activities wherever necessary
+ Provide guidance, leadership and oversight for services and support optimizing help desk activities to rapidly and effectively respond to and resolve critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders
+ Identify, investigate, and analyze processes and activities, leading and mentoring team members to continuously improve help desk services and processes
+ Work closely with other teams and stakeholders to maintain focus on key requirements and support to DHS customers
+ Take accountability for help desk operations performance, meeting customer expectations, and driving future improvements focusing on critical issues and driving teams to meet or exceed requirements
+ Maintain focus on metrics, review and track ticket processes working closely with functional leads ensuring effective tracking, actions, and efficient closure of tickets
**Minimum Qualifications:**
+ Bachelor of Science (BS) degree.
+ 10+ years of relevant experience in service desk or program management.
+ 4+ years of hands-on leadership experience in service desk support and operations.
+ One of the following certifications is required: ITIL Certification, Security+, PMP Certification
**Preferred Qualifications:**
+ Help Desk Institute (HDI) certification
+ Familiarity with Agile methodologies
+ Experience with ServiceNow, JIRA, and MS Office suite (beyond Excel/PowerPoint)
+ Prior or current experience working with or supporting the Department of Homeland Security (DHS)
**Clearance Requirements:**
+ Active Secret with eligibility for Top Secret
+ Must be able to pass DHS suitability
**Physical Requirements:**
+ The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations
+ Ability to travel to DHS locations within CONUS and OCONUS as required
ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are a qualified individual with a disability and require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please email us at and provide your name and contact information.
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Project Manager - Technical Support Services/Help Desk

20080 Washington, District Of Columbia St. George Tanaq Corporation

Posted 6 days ago

Job Viewed

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Job Description

Project Manager - Technical Support Services/Help Desk
WFH Flexible-Washington, DC ( Type
Full-time
Description
**Overview**
Tanaq Technical Services (TTS), a division of St. George Tanaq (SGT) Corporation, is an 8(a) Alaskan Native Small Business that specializes in delivering Enterprise Integrated Technology Solutions and Support Services to the Federal Government. TTS's innovative approach combines proactive strategies, efficient processes and emerging technologies to deliver seamless, integrated services for our clients. TTS prides itself in being Mission Driven, People Focused. To learn more about us, visit the Role**
We are seeking a **Project Manager** to oversee the full lifecycle of Tier 1-3 Technology Support Services for our federal government customer, including day-to-day operations, staffing, escalation management, and contractor performance. This role ensures seamless delivery of IT support across our customer's local, state and nationwide offices. The Project Manager will coordinate with internal teams, external vendors, and contractors to maintain optimal system performance, deliver exceptional customer service, and achieve operational efficiency.
This is a hybrid remote position based in Washington, D.C. that will require some onsite work at the customer's locations. An estimated 25% annual travel within the U.S. will be required. This position is contingent on contract award.
**Responsibilities**
**Program Oversight & Staff Management**
+ Manage all Tier 1-3 support personnel (approx. 30 contractors during standard operations; up to 25 additional during customer transition periods).
+ Ensure appropriate staffing levels and schedules for 24/7/365 coverage, including escalation planning and resource allocation.
+ Augment staffing with specialized personnel or subject matter experts as needed (e.g., cloud specialists, legacy system integrators, COTS specialists).
+ Supervise contractor performance, conduct regular performance reviews, and ensure adherence to quality standards.
**Operational Management**
+ Oversee Tier 1 Help Desk operations providing front-line support via phone, live chat, remote desktop tools, and on-site visits.
+ Supervise Tier 2 and Tier 3 advanced technical support, including direct executive-level support, device deployment, mobile device management, endpoint support, and software/hardware troubleshooting.
+ Monitor IT service delivery metrics, SLAs, and performance KPIs to ensure service quality and customer satisfaction.
+ Implement and maintain knowledge management resources, documentation, and user guides for IT systems and applications.
**Process & Methodology**
+ Apply ITIL and Agile methodologies to ensure structured and responsive IT service management.
+ Coordinate with internal customer IT groups and external vendors to resolve complex technical issues and implement system improvements.
+ Utilize automation, PowerShell scripts, and reporting tools (Power BI, ServiceNow, Jira) to streamline maintenance, reporting, and escalation workflows.
**Customer Engagement & Communication**
+ Serve as the primary point of contact for executive-level staff and office leadership regarding IT support concerns.
+ Actively communicate updates, alerts, and system changes to customer offices through multiple communication channels.
+ Ensure continuous feedback loops between support staff and end-users to improve service delivery and adoption of IT solutions.
**Compliance & Security**
+ Maintain strict adherence to customer IT security policies, role-based access controls, and federal compliance standards.
+ Ensure data integrity, security, and accuracy during user support, device provisioning, and data migrations.
**Additional Duties**
+ Participate in customer IT initiatives and special projects as assigned.
+ Provide input on technology upgrades, IT process improvements, and cost-saving strategies.
Requirements
**Required Experience and Skills**
+ 5+ years of project or program management experience supporting IT help desks or enterprise IT operations.
+ Experience managing multi-tiered IT support teams in 24/7/365 environments in a Hybrid Teaming Model (multiple locations).
+ Strong understanding of ITIL, Agile, and service desk best practices.
+ Familiarity with IT tools including ServiceNow, Jira, PowerShell, Power BI, AirWatch, Intune, Jamf, and BigFix.
+ Experience with device deployment, endpoint management, and enterprise software support.
+ Proven ability to manage staff augmentation, subcontractors, and partner networks.
+ Strong communication, leadership, and problem-solving skills.
+ Ability to pass required Federal background screening / security check including basic and expanded investigations. Ability to obtain and maintain both government clearance and customer approval.
+ Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
+ Previous experience supporting federal government agency IT operations preferred.
+ Knowledge of security frameworks such as NIST RMF, FISMA, or CMMC preferred.
+ Experience managing IT support during high-demand transition periods preferred.
**Education and Training**
+ Bachelor's degree in Computer Science, Information Technology, or related field required (Master's preferred).
+ PMP or equivalent project management certification (CAPM, Agile/Scrum) preferred.
**Physical Requirements**
+ Candidates must reside in or within daily commuting distance of Washington, D.C.
+ Must be willing and able to travel an estimated 25% of time within the U.S.
+ Prolonged periods of sitting at a desk and working on a computer. May need to lift up to 25 pounds occasionally.
**Pay Range**
The projected annual salary range for this position is $118,278 - $194,876 USD. Please note that the salary information listed is a good faith estimate for this position and a general guideline only. Multiple factors are considered in determining final pay for a position, including, but not limited to, the candidate's relevant work experience, skills, education, certifications, and competencies that align with the specified role, geographic location, as well as business considerations and contract provisions regarding labor categories that are specific to the position.
**Benefits Information**
Benefits offered may vary depending on the nature of your employment with Tanaq. Full-time US-based employees gain access to healthcare benefits (Medical, Dental, Vision), Basic Life Insurance, Short-Term Disability, Long-Term Disability, 401(k), Flexible Spending Account, EAP, Education Reimbursement, Paid Time Off and Holidays.
**Who We Are**
Tanaq Technical Services (TTS) strives to deeply understand and analyze our clients' vision, needs, and requirements so we may provide alternative solutions, empowering them to choose the best resolution. We aim to achieve excellence by delivering on our commitments to our clients, employees, and partners.
**Our Commitment to Non-Discrimination**
Tanaq Technical Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local law. Tanaq complies with the Drug-free Workplace Act of 1988 and E-Verify.
If you are an individual with a disability and need assistance completing any part of the application process, please email to request a reasonable accommodation. This email is for accommodation requests only and cannot be used to inquire about the status of applications.
**Notice on Candidate AI Usage**
Tanaq is committed to ensuring a fair and competitive interview process for all candidates based on their experience, skills and education. To ensure the integrity of the interview process, the use of artificial intelligence (AI) tools to generate or assist with responses during phone, in person and virtual interviews is not allowed. However, candidates who require a reasonable accommodation that may involve AI are required to contact us prior to their interview at
**To apply for this position, visit:**
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Senior Specialized Administrative Support Officer

20151 Chantilly, Virginia CACI International

Posted 3 days ago

Job Viewed

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Job Description

Senior Specialized Administrative Support Officer
Job Category: Administration
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI with Polygraph
Employee Type: Regular
Percentage of Travel Required: Up to 25%
Type of Travel: Local
* * *
**The Opportunity**
The Senior Specialized Administrative Support Officer will provide high-level administrative support to senior leaders, ensuring efficient day-to-day operations. This position requires a unique blend of executive support, project management, procurement, and HR tasks, with a preference for candidates who have prior experience supporting similar customers. The ideal candidate will be comfortable working independently with an expectation of taking initiative based on general guidance.
**Key Responsibilities:**
+ **Executive Support** :
+ Balancing the schedules of C-suite executives with conflicting priorities, ensuring all meetings, appointments, and travel plans are seamless and strategically prioritized.
+ Acting as a Gatekeeper: Screening calls, emails, and visitors, deciding which require the executive's attention and which can be delegated or handled independently.
+ Manage, synchronize, and deconflict executive calendars, schedule meetings across multiple time zones, prepare agendas and materials.
+ Prepare, review, and disseminate reports, presentations, and other documents for internal and external stakeholders.
+ Coordinate domestic and international travel, prepare expense reports, and handle travel logistics.
+ Serve as a key point of contact for executive offices, facilitating communication between departments within the organization and external agencies in the DoD and IC, and maintaining confidentiality.
+ **Procurement and Budget Management** :
+ Purchase and track office supplies, equipment, and materials in accordance with the organizations policies and budget limitations.
+ Manage cross-functional projects, assisting executives with budget preparation and tracking, summarizing financial reports, and managing purchase orders.
+ Collaborate with finance teams to ensure various budget estimates are prepared and available for senior management review.
+ **Project and Schedule Management** :
+ Support project managers by tracking project timelines, schedules, and deliverables, ensuring resources are available deadlines met.
+ Optimize project management documentation and organize project-related meetings.
+ **Human Resources and Personnel Management** :
+ Oversee onboarding new employees, including processing security access and coordinating personnel paperwork.
+ Support HR functions, including employee scheduling, timesheet approvals, and benefits inquiries.
+ Assist in performance evaluations by organizing and maintaining records and ensuring compliance with HR policies.
+ Provides mentorship and guidance to office staff in all aspects of Administrative Support.
+ **Confidential Information Management**
+ Sensitive Document Handling: Protecting highly confidential company information, executive communications, and strategic documents.
+ **Physical Requirements** :
+ Physical requirements include handling items weighing up to 50 pounds.
**Qualifications:**
+ **Experience** :
+ Minimum of 5 years of experience in executive administrative roles.
+ At least two years of experience supporting senior leadership.
+ **Education** : BA/BS in related field, additional four years of direct experience may replace education requirement.
+ **Technical Proficiency** :
+ Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
+ Experience with government purchasing systems and procedures.
+ **Skills** :
+ Strong organizational, communication, and multitasking skills with a proven ability to prioritize tasks.
+ Experience managing complex project schedules and deliverables.
+ Knowledge of human resource functions, including onboarding, timesheets, and performance management.
CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.
This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI.
**___**
**What You Can Expect:**
**A culture of integrity.**
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
**An environment of trust.**
CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
**A focus on continuous growth.**
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
**Your potential is limitless.** So is ours.
Learn more about CACI here. ( Range** : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here ( .
Since this position can be worked in more than one location, the range shown is the national average for the position.
The proposed salary range for this position is:
$61,600-$129,300
_CACI is_ _an Equal Opportunity Employer._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any_ _other protected characteristic._
View Now

Senior Specialized Administrative Support Officer

22102 McLean, Virginia CACI International

Posted 3 days ago

Job Viewed

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Job Description

Senior Specialized Administrative Support Officer
Job Category: Administration
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI with Polygraph
Employee Type: Regular
Percentage of Travel Required: Up to 25%
Type of Travel: Local
* * *
**The Opportunity**
The Senior Specialized Administrative Support Officer will provide high-level administrative support to senior leaders, ensuring efficient day-to-day operations. This position requires a unique blend of executive support, project management, procurement, and HR tasks, with a preference for candidates who have prior experience supporting similar customers. The ideal candidate will be comfortable working independently with an expectation of taking initiative based on general guidance.
**Key Responsibilities:**
+ **Executive Support** :
+ Balancing the schedules of C-suite executives with conflicting priorities, ensuring all meetings, appointments, and travel plans are seamless and strategically prioritized.
+ Acting as a Gatekeeper: Screening calls, emails, and visitors, deciding which require the executive's attention and which can be delegated or handled independently.
+ Manage, synchronize, and deconflict executive calendars, schedule meetings across multiple time zones, prepare agendas and materials.
+ Prepare, review, and disseminate reports, presentations, and other documents for internal and external stakeholders.
+ Coordinate domestic and international travel, prepare expense reports, and handle travel logistics.
+ Serve as a key point of contact for executive offices, facilitating communication between departments within the organization and external agencies in the DoD and IC, and maintaining confidentiality.
+ **Procurement and Budget Management** :
+ Purchase and track office supplies, equipment, and materials in accordance with the organizations policies and budget limitations.
+ Manage cross-functional projects, assisting executives with budget preparation and tracking, summarizing financial reports, and managing purchase orders.
+ Collaborate with finance teams to ensure various budget estimates are prepared and available for senior management review.
+ **Project and Schedule Management** :
+ Support project managers by tracking project timelines, schedules, and deliverables, ensuring resources are available deadlines met.
+ Optimize project management documentation and organize project-related meetings.
+ **Human Resources and Personnel Management** :
+ Oversee onboarding new employees, including processing security access and coordinating personnel paperwork.
+ Support HR functions, including employee scheduling, timesheet approvals, and benefits inquiries.
+ Assist in performance evaluations by organizing and maintaining records and ensuring compliance with HR policies.
+ Provides mentorship and guidance to office staff in all aspects of Administrative Support.
+ **Confidential Information Management**
+ Sensitive Document Handling: Protecting highly confidential company information, executive communications, and strategic documents.
+ **Physical Requirements** :
+ Physical requirements include handling items weighing up to 50 pounds.
**Qualifications:**
+ **Experience** :
+ Minimum of 5 years of experience in executive administrative roles.
+ At least two years of experience supporting senior leadership.
+ **Education** : BA/BS in related field, additional four years of direct experience may replace education requirement.
+ **Technical Proficiency** :
+ Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
+ Experience with government purchasing systems and procedures.
+ **Skills** :
+ Strong organizational, communication, and multitasking skills with a proven ability to prioritize tasks.
+ Experience managing complex project schedules and deliverables.
+ Knowledge of human resource functions, including onboarding, timesheets, and performance management.
CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.
This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI.
**___**
**What You Can Expect:**
**A culture of integrity.**
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
**An environment of trust.**
CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
**A focus on continuous growth.**
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
**Your potential is limitless.** So is ours.
Learn more about CACI here. ( Range** : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here ( .
Since this position can be worked in more than one location, the range shown is the national average for the position.
The proposed salary range for this position is:
$61,600-$129,300
_CACI is_ _an Equal Opportunity Employer._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any_ _other protected characteristic._
View Now

Senior Specialized Administrative Support Officer

22095 Herndon, Virginia CACI International

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

Senior Specialized Administrative Support Officer
Job Category: Administration
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI with Polygraph
Employee Type: Regular
Percentage of Travel Required: Up to 25%
Type of Travel: Local
* * *
**The Opportunity**
The Senior Specialized Administrative Support Officer will provide high-level administrative support to senior leaders, ensuring efficient day-to-day operations. This position requires a unique blend of executive support, project management, procurement, and HR tasks, with a preference for candidates who have prior experience supporting similar customers. The ideal candidate will be comfortable working independently with an expectation of taking initiative based on general guidance.
**Key Responsibilities:**
+ **Executive Support** :
+ Balancing the schedules of C-suite executives with conflicting priorities, ensuring all meetings, appointments, and travel plans are seamless and strategically prioritized.
+ Acting as a Gatekeeper: Screening calls, emails, and visitors, deciding which require the executive's attention and which can be delegated or handled independently.
+ Manage, synchronize, and deconflict executive calendars, schedule meetings across multiple time zones, prepare agendas and materials.
+ Prepare, review, and disseminate reports, presentations, and other documents for internal and external stakeholders.
+ Coordinate domestic and international travel, prepare expense reports, and handle travel logistics.
+ Serve as a key point of contact for executive offices, facilitating communication between departments within the organization and external agencies in the DoD and IC, and maintaining confidentiality.
+ **Procurement and Budget Management** :
+ Purchase and track office supplies, equipment, and materials in accordance with the organizations policies and budget limitations.
+ Manage cross-functional projects, assisting executives with budget preparation and tracking, summarizing financial reports, and managing purchase orders.
+ Collaborate with finance teams to ensure various budget estimates are prepared and available for senior management review.
+ **Project and Schedule Management** :
+ Support project managers by tracking project timelines, schedules, and deliverables, ensuring resources are available deadlines met.
+ Optimize project management documentation and organize project-related meetings.
+ **Human Resources and Personnel Management** :
+ Oversee onboarding new employees, including processing security access and coordinating personnel paperwork.
+ Support HR functions, including employee scheduling, timesheet approvals, and benefits inquiries.
+ Assist in performance evaluations by organizing and maintaining records and ensuring compliance with HR policies.
+ Provides mentorship and guidance to office staff in all aspects of Administrative Support.
+ **Confidential Information Management**
+ Sensitive Document Handling: Protecting highly confidential company information, executive communications, and strategic documents.
+ **Physical Requirements** :
+ Physical requirements include handling items weighing up to 50 pounds.
**Qualifications:**
+ **Experience** :
+ Minimum of 5 years of experience in executive administrative roles.
+ At least two years of experience supporting senior leadership.
+ **Education** : BA/BS in related field, additional four years of direct experience may replace education requirement.
+ **Technical Proficiency** :
+ Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
+ Experience with government purchasing systems and procedures.
+ **Skills** :
+ Strong organizational, communication, and multitasking skills with a proven ability to prioritize tasks.
+ Experience managing complex project schedules and deliverables.
+ Knowledge of human resource functions, including onboarding, timesheets, and performance management.
CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.
This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI.
**___**
**What You Can Expect:**
**A culture of integrity.**
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
**An environment of trust.**
CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
**A focus on continuous growth.**
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
**Your potential is limitless.** So is ours.
Learn more about CACI here. ( Range** : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here ( .
Since this position can be worked in more than one location, the range shown is the national average for the position.
The proposed salary range for this position is:
$61,600-$129,300
_CACI is_ _an Equal Opportunity Employer._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any_ _other protected characteristic._
View Now

Senior Specialized Administrative Support Officer

20151 Chantilly, Virginia CACI International

Posted 6 days ago

Job Viewed

Tap Again To Close

Job Description

Senior Specialized Administrative Support Officer
Job Category: Administration
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI with Polygraph
Employee Type: Regular
Percentage of Travel Required: Up to 25%
Type of Travel: Local
* * *
**The Opportunity**
The Senior Specialized Administrative Support Officer will provide high-level administrative support to senior leaders, ensuring efficient day-to-day operations. This position requires a unique blend of executive support, project management, procurement, and HR tasks, with a preference for candidates who have prior experience supporting similar customers. The ideal candidate will be comfortable working independently with an expectation of taking initiative based on general guidance.
**Key Responsibilities:**
+ **Executive Support** :
+ Balancing the schedules of C-suite executives with conflicting priorities, ensuring all meetings, appointments, and travel plans are seamless and strategically prioritized.
+ Acting as a Gatekeeper: Screening calls, emails, and visitors, deciding which require the executive's attention and which can be delegated or handled independently.
+ Manage, synchronize, and deconflict executive calendars, schedule meetings across multiple time zones, prepare agendas and materials.
+ Prepare, review, and disseminate reports, presentations, and other documents for internal and external stakeholders.
+ Coordinate domestic and international travel, prepare expense reports, and handle travel logistics.
+ Serve as a key point of contact for executive offices, facilitating communication between departments within the organization and external agencies in the DoD and IC, and maintaining confidentiality.
+ **Procurement and Budget Management** :
+ Purchase and track office supplies, equipment, and materials in accordance with the organizations policies and budget limitations.
+ Manage cross-functional projects, assisting executives with budget preparation and tracking, summarizing financial reports, and managing purchase orders.
+ Collaborate with finance teams to ensure various budget estimates are prepared and available for senior management review.
+ **Project and Schedule Management** :
+ Support project managers by tracking project timelines, schedules, and deliverables, ensuring resources are available deadlines met.
+ Optimize project management documentation and organize project-related meetings.
+ **Human Resources and Personnel Management** :
+ Oversee onboarding new employees, including processing security access and coordinating personnel paperwork.
+ Support HR functions, including employee scheduling, timesheet approvals, and benefits inquiries.
+ Assist in performance evaluations by organizing and maintaining records and ensuring compliance with HR policies.
+ Provides mentorship and guidance to office staff in all aspects of Administrative Support.
+ **Confidential Information Management**
+ Sensitive Document Handling: Protecting highly confidential company information, executive communications, and strategic documents.
+ **Physical Requirements** :
+ Physical requirements include handling items weighing up to 50 pounds.
**Qualifications:**
+ **Experience** :
+ Minimum of 5 years of experience in executive administrative roles.
+ At least two years of experience supporting senior leadership.
+ **Education** : BA/BS in related field, additional four years of direct experience may replace education requirement.
+ **Technical Proficiency** :
+ Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
+ Experience with government purchasing systems and procedures.
+ **Skills** :
+ Strong organizational, communication, and multitasking skills with a proven ability to prioritize tasks.
+ Experience managing complex project schedules and deliverables.
+ Knowledge of human resource functions, including onboarding, timesheets, and performance management.
CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.
This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI.
**___**
**What You Can Expect:**
**A culture of integrity.**
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
**An environment of trust.**
CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
**A focus on continuous growth.**
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
**Your potential is limitless.** So is ours.
Learn more about CACI here. ( Range** : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here ( .
Since this position can be worked in more than one location, the range shown is the national average for the position.
The proposed salary range for this position is:
$61,600-$129,300
_CACI is_ _an Equal Opportunity Employer._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any_ _other protected characteristic._
View Now
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Jr. Specialized Administrative Support Officer

20151 Chantilly, Virginia CACI International

Posted 6 days ago

Job Viewed

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Job Description

Jr. Specialized Administrative Support Officer
Job Category: Administration
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI with Polygraph
Employee Type: Regular
Percentage of Travel Required: Up to 25%
Type of Travel: Local
* * *
**The Opportunity:**
The Junior Specialized Administrative Support Officer will provide essential administrative support to a designated work unit, project, or program. This role involves coordinating daily activities, managing workflows, and ensuring efficient operations. The ideal candidate will be eager to learn and develop their skills while working under general supervision and taking initiative as needed. Physical requirements include the ability to handle items weighing up to 50 pounds.
**Key Responsibilities** **:**
+ **Administrative Workflow Support:**
+ Assist in managing the administrative workflow and daily activities of a work unit.
+ Maintain schedules of appointments and monitor communications (email and phone) for managers and officers.
+ Coordinate and assist in planning, scheduling, and executing meetings, conferences, and events, serving as a recorder or representative as guided.
+ Draft, proofread, and edit office correspondence and routine documents.
+ Organize and archive office files for easy retrieval and maintain relevant reference materials.
+ Greet and escort visitors, ensuring a professional office atmosphere.
+ **IT Integration Support:**
+ Execute time and attendance recording and learn troubleshooting techniques.
+ Administer and update databases and office systems, including website management and report generation.
+ Coordinate travel logistics, including itineraries and necessary documentation.
+ Monitor inventory of office supplies and equipment, ensuring timely orders and basic repairs.
+ **Process/Workflow Management:**
+ Assist in planning, organizing, and executing routine steps in various processes, tracking statistics and metrics related to supported projects.
+ Prepare and analyze reports, summarizing data and providing insights for decision-making.
+ Maintain assignment-specific databases and prepare status reports.
+ **Quality Assurance:**
+ Review process documentation for accuracy and compliance with established regulations and policies.
+ Troubleshoot and quality-check work to ensure the effectiveness of administrative products and services.
+ Share best practices in administrative processes and support continuous improvement.
+ **Physical Requirements** :
+ Physical requirements include the ability to handle items weighing up to 50 pounds.
**Qualifications:**
+ **Experience** :
+ Minimum of two year's of experience in administrative roles.
+ **Education** : HS Diploma
+ **Technical Proficiency** :
+ Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
+ Experience with government purchasing systems and procedures.
+ **Skills** :
+ Strong organizational, communication, and multitasking skills with an ability to prioritize tasks.
+ Ability to assess information from multiple sources and develop actionable recommendations.
+ Experience managing project schedules and deliverables.
+ Knowledge of human resource functions, including onboarding, timesheets, and performance management.
CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.
This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI.
**___**
**What You Can Expect:**
**A culture of integrity.**
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
**An environment of trust.**
CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
**A focus on continuous growth.**
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
**Your potential is limitless.** So is ours.
Learn more about CACI here. ( Range** : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here ( .
Since this position can be worked in more than one location, the range shown is the national average for the position.
The proposed salary range for this position is:
$39,400-$71,800
_CACI is_ _an Equal Opportunity Employer._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any_ _other protected characteristic._
View Now

Jr. Specialized Administrative Support Officer

22102 McLean, Virginia CACI International

Posted 6 days ago

Job Viewed

Tap Again To Close

Job Description

Jr. Specialized Administrative Support Officer
Job Category: Administration
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI with Polygraph
Employee Type: Regular
Percentage of Travel Required: Up to 25%
Type of Travel: Local
* * *
**The Opportunity:**
The Junior Specialized Administrative Support Officer will provide essential administrative support to a designated work unit, project, or program. This role involves coordinating daily activities, managing workflows, and ensuring efficient operations. The ideal candidate will be eager to learn and develop their skills while working under general supervision and taking initiative as needed. Physical requirements include the ability to handle items weighing up to 50 pounds.
**Key Responsibilities** **:**
+ **Administrative Workflow Support:**
+ Assist in managing the administrative workflow and daily activities of a work unit.
+ Maintain schedules of appointments and monitor communications (email and phone) for managers and officers.
+ Coordinate and assist in planning, scheduling, and executing meetings, conferences, and events, serving as a recorder or representative as guided.
+ Draft, proofread, and edit office correspondence and routine documents.
+ Organize and archive office files for easy retrieval and maintain relevant reference materials.
+ Greet and escort visitors, ensuring a professional office atmosphere.
+ **IT Integration Support:**
+ Execute time and attendance recording and learn troubleshooting techniques.
+ Administer and update databases and office systems, including website management and report generation.
+ Coordinate travel logistics, including itineraries and necessary documentation.
+ Monitor inventory of office supplies and equipment, ensuring timely orders and basic repairs.
+ **Process/Workflow Management:**
+ Assist in planning, organizing, and executing routine steps in various processes, tracking statistics and metrics related to supported projects.
+ Prepare and analyze reports, summarizing data and providing insights for decision-making.
+ Maintain assignment-specific databases and prepare status reports.
+ **Quality Assurance:**
+ Review process documentation for accuracy and compliance with established regulations and policies.
+ Troubleshoot and quality-check work to ensure the effectiveness of administrative products and services.
+ Share best practices in administrative processes and support continuous improvement.
+ **Physical Requirements** :
+ Physical requirements include the ability to handle items weighing up to 50 pounds.
**Qualifications:**
+ **Experience** :
+ Minimum of two year's of experience in administrative roles.
+ **Education** : HS Diploma
+ **Technical Proficiency** :
+ Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
+ Experience with government purchasing systems and procedures.
+ **Skills** :
+ Strong organizational, communication, and multitasking skills with an ability to prioritize tasks.
+ Ability to assess information from multiple sources and develop actionable recommendations.
+ Experience managing project schedules and deliverables.
+ Knowledge of human resource functions, including onboarding, timesheets, and performance management.
CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.
This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI.
**___**
**What You Can Expect:**
**A culture of integrity.**
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
**An environment of trust.**
CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
**A focus on continuous growth.**
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
**Your potential is limitless.** So is ours.
Learn more about CACI here. ( Range** : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here ( .
Since this position can be worked in more than one location, the range shown is the national average for the position.
The proposed salary range for this position is:
$39,400-$71,800
_CACI is_ _an Equal Opportunity Employer._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any_ _other protected characteristic._
View Now

Jr. Specialized Administrative Support Officer

22095 Herndon, Virginia CACI International

Posted 6 days ago

Job Viewed

Tap Again To Close

Job Description

Jr. Specialized Administrative Support Officer
Job Category: Administration
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI with Polygraph
Employee Type: Regular
Percentage of Travel Required: Up to 25%
Type of Travel: Local
* * *
**The Opportunity:**
The Junior Specialized Administrative Support Officer will provide essential administrative support to a designated work unit, project, or program. This role involves coordinating daily activities, managing workflows, and ensuring efficient operations. The ideal candidate will be eager to learn and develop their skills while working under general supervision and taking initiative as needed. Physical requirements include the ability to handle items weighing up to 50 pounds.
**Key Responsibilities** **:**
+ **Administrative Workflow Support:**
+ Assist in managing the administrative workflow and daily activities of a work unit.
+ Maintain schedules of appointments and monitor communications (email and phone) for managers and officers.
+ Coordinate and assist in planning, scheduling, and executing meetings, conferences, and events, serving as a recorder or representative as guided.
+ Draft, proofread, and edit office correspondence and routine documents.
+ Organize and archive office files for easy retrieval and maintain relevant reference materials.
+ Greet and escort visitors, ensuring a professional office atmosphere.
+ **IT Integration Support:**
+ Execute time and attendance recording and learn troubleshooting techniques.
+ Administer and update databases and office systems, including website management and report generation.
+ Coordinate travel logistics, including itineraries and necessary documentation.
+ Monitor inventory of office supplies and equipment, ensuring timely orders and basic repairs.
+ **Process/Workflow Management:**
+ Assist in planning, organizing, and executing routine steps in various processes, tracking statistics and metrics related to supported projects.
+ Prepare and analyze reports, summarizing data and providing insights for decision-making.
+ Maintain assignment-specific databases and prepare status reports.
+ **Quality Assurance:**
+ Review process documentation for accuracy and compliance with established regulations and policies.
+ Troubleshoot and quality-check work to ensure the effectiveness of administrative products and services.
+ Share best practices in administrative processes and support continuous improvement.
+ **Physical Requirements** :
+ Physical requirements include the ability to handle items weighing up to 50 pounds.
**Qualifications:**
+ **Experience** :
+ Minimum of two year's of experience in administrative roles.
+ **Education** : HS Diploma
+ **Technical Proficiency** :
+ Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
+ Experience with government purchasing systems and procedures.
+ **Skills** :
+ Strong organizational, communication, and multitasking skills with an ability to prioritize tasks.
+ Ability to assess information from multiple sources and develop actionable recommendations.
+ Experience managing project schedules and deliverables.
+ Knowledge of human resource functions, including onboarding, timesheets, and performance management.
CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.
This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI.
**___**
**What You Can Expect:**
**A culture of integrity.**
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
**An environment of trust.**
CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
**A focus on continuous growth.**
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
**Your potential is limitless.** So is ours.
Learn more about CACI here. ( Range** : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here ( .
Since this position can be worked in more than one location, the range shown is the national average for the position.
The proposed salary range for this position is:
$39,400-$71,800
_CACI is_ _an Equal Opportunity Employer._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any_ _other protected characteristic._
View Now
 

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