4,581 Specialized Technical Roles jobs in the United States

• Manage the full recruitment lifecycle for technical positions, from sourcing and screening to offer negotiation and closing.
• Develop and execute innovative sourcing strategies to identify passive and active candidates for hard-to-fill roles.
• Conduct in-depth candidate screenings and technical interviews to assess skills, experience, and cultural fit.
• Build and maintain a strong pipeline of qualified candidates for current and future needs.
• Partner closely with hiring managers and clients to understand their specific talent requirements and organizational culture.
• Provide market intelligence and insights on compensation, industry trends, and talent availability.
• Develop and nurture strong relationships with candidates, offering a positive and professional experience.
• Utilize recruitment technologies, including ATS, LinkedIn Recruiter, and other sourcing tools, effectively.
• Negotiate compensation packages and facilitate the offer process.
• Contribute to the growth and success of the recruitment team through knowledge sharing and best practice adoption.

• Bachelor's degree in Human Resources, Business Administration, or a related field; relevant certifications are a plus.
• Minimum of 5-7 years of experience in technical recruiting, preferably within a recruitment agency or consultancy.
• Proven track record of successfully placing candidates in niche technology roles (AI/ML, Cybersecurity, Cloud, Data Science, etc.).
• In-depth knowledge of the technology industry and common tech stacks.
• Exceptional sourcing skills and proficiency with various recruitment tools and platforms.
• Strong understanding of interviewing techniques and assessment methodologies.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to build rapport and credibility with candidates and clients.
• Highly organized with excellent time management skills.
• Adaptable and able to thrive in a fast-paced, hybrid work environment.

• Full-cycle recruitment for complex technical roles.
• Develop and execute creative sourcing strategies to identify passive and active candidates.
• Conduct in-depth candidate assessments and technical screenings.
• Build and maintain a robust talent pipeline for critical skill areas.
• Manage candidate experience throughout the recruitment process.
• Partner with clients to understand hiring needs, define role requirements, and provide market intelligence.
• Negotiate offers and manage the closing process.
• Stay current with industry trends and best practices in technical recruiting.
• Contribute to team goals and knowledge sharing.

• Bachelor's degree in Business, HR, Communications, or a related field, or equivalent practical experience.
• Minimum of 4 years of experience in technical recruiting, preferably within a consultancy setting.
• Proven success in sourcing and placing candidates in hard-to-fill technology roles (e.g., software engineering, data science, cybersecurity, AI/ML).
• Expertise in various sourcing tools and techniques (LinkedIn Recruiter, Boolean search, etc.).
• Strong understanding of technical terminology and roles.
• Excellent interviewing, communication, and negotiation skills.
• Ability to manage multiple requisitions and priorities effectively.
• Client-facing experience and ability to build rapport and trust.

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum of 5 years of experience in technical recruiting, with at least 2 years in a lead or senior capacity.
• Proven track record of successfully sourcing and hiring for niche and in-demand technology roles (e.g., Software Engineering, Data Science, AI/ML, Cybersecurity).
• Extensive experience with various recruitment tools and applicant tracking systems (ATS).
• Deep understanding of Boolean search strings, LinkedIn Recruiter, and other advanced sourcing techniques.
• Excellent interviewing and candidate assessment skills.
• Strong understanding of compensation trends and negotiation strategies.
• Exceptional written and verbal communication skills.
• Ability to manage multiple priorities and build strong relationships with both candidates and clients.
• Demonstrated ability to work independently and thrive in a remote work environment.

• Manage the end-to-end recruitment process for technical and engineering roles.
• Develop and implement effective sourcing strategies to attract high-caliber candidates.
• Utilize a variety of recruitment tools, including job boards, social media, and professional networks.
• Screen resumes and conduct initial interviews to assess candidate qualifications and fit.
• Build and maintain strong relationships with candidates and hiring managers.
• Provide guidance and expertise to hiring managers throughout the recruitment process.
• Negotiate job offers and facilitate the onboarding process.
• Track recruitment metrics and provide regular reports on pipeline status and key performance indicators.
• Stay current with industry trends and best practices in talent acquisition.
• Identify and attend relevant industry events and career fairs.
• Contribute to the development and growth of the recruitment team.
• Maintain an updated and organized candidate database.

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 5+ years of experience in technical recruitment, preferably within a recruitment agency or tech company.
• Proven track record of successfully filling complex engineering roles (e.g., software, hardware, mechanical, data science).
• Expertise in using various recruitment software and ATS systems.
• Strong knowledge of sourcing techniques and Boolean search strings.
• Excellent interviewing and assessment skills.
• Exceptional communication, interpersonal, and negotiation skills.
• Ability to manage multiple priorities and work effectively under pressure.
• Proactive, results-oriented, and self-motivated.
• Familiarity with the tech industry and current market trends.
• Experience in building talent pipelines is highly desirable.

We are seeking a Technical Support Specialist to provide efficient and friendly support to our customers. In this remote role, you’ll troubleshoot technical issues related to software, hardware, and network systems, ensuring a smooth and positive experience for our users.

Key Responsibilities:

• Customer Support : Assist customers via email, phone, and chat to resolve technical issues.
• Technical Troubleshooting : Diagnose and resolve hardware, software, and network issues.
• Documentation : Log customer interactions and solutions in the CRM or ticketing system.
• Product Support : Guide users through product setup, configuration, and maintenance.
• Escalation : Escalate unresolved issues to senior technical teams.
• Knowledge Base : Update and maintain internal knowledge bases with common solutions.

• Flexible Working Hours : Work remotely from the comfort of your home with flexible hours.
• Growth Opportunities : Opportunities for professional development and career advancement within the company.
• Competitive Compensation : Salary based on experience and qualifications.
• Health Benefits : [Insert details if applicable, e.g., Health Insurance, Paid Time Off, Wellness Programs].
• Team Environment : Collaborative and supportive team culture with regular virtual meetings.

Job Description

The Technical Support Specialist plays a pivotal role in ensuring customer satisfaction, retention, and loyalty. As a key member of our customer support team, you will be responsible for providing excellent service to our customers for all customer device issue tickets to ensure a positive customer experience.

RESPONSIBILITIES/ESSENTIAL FUNCTIONS:

1. Customer Device Support:
2. Serves as the first point of contact for customers seeking technical assistance with devices via phone, email, and computer chat.
3. Answer inbound customer inquiries via phone, email, chat, or other communication channels in a professional and timely manner.
4. Troubleshoot device issues, identify problems related to service outages, slow speeds, and hardware configurations, and provide solutions or escalate issues to the technical support team.
5. Performs remote troubleshooting through diagnostic techniques and pertinent questions.
6. Direct unresolved issues to the next level of support personnel.
7. Customer On Boarding:
8. Work with Customer Success team to develop and roll out a White Glove On Boarding experience.
9. Provide accurate information on products or services.
10. Provide timely follow-ups and updates customer status and information.
11. Cross Team Collaboration:
12. Work with Wireless Architect team to develop and distribute documentation on wireless customer device issues. Enhance the Customer Support team’s knowledge base on how to quickly and effectively resolve these issues.
13. Assist the NOC team with trouble tickets and issues. Develop a guide or playbook to determine what tickets should stay with NOC and which should transition and be handled by Technical Support Specialist.
14. Additional Responsibilities:
15. Participate in mandatory meetings and training.
16. Maintain a positive, empathetic, and professional attitude towards all internal and external customers.
17. Achieve and maintain expected benchmarks communicated by management monthly.
18. Prepare reports as required; enter project information within proprietary software to track progress and completion of projects per line of business, department, communication channel, etc.
19. Maintain communication with management regarding development within areas of assigned responsibilities.
20. Works cohesively with the team to relay information to appropriate levels of management.
21. Improves client references by recording events, root cause and resolutions, and maintaining documentation.

REQUIRED QUALIFICATIONS:

Education/Experience:

• High School Diploma or GED.
• 5+ years of experience in a service/tech support role.
• Proven experience in a customer service environment, with at least 2 years in a leadership or supervisory role.
• Experience with ticketing systems, Intercom, Aircall, and Zendesk.
• Experience working in the telecommunications or internet service provider industry.
• Strong leadership skills with the ability to inspire, motivate, and guide a team to success.
• Excellent communication skills, both written and verbal, with the ability to communicate complex issues to a variety of audiences.
• Ability to handle customer complaints and resolve issues effectively under pressure.
• Knowledge of customer service software, CRM systems, and call center technologies.
• Problem-solving skills and a customer-centric approach to resolving issues.
• Ability to analyze data and use it to drive decision-making and performance improvements.
• Has a successful track record of problem solving in customer service/support role.
• Ability to work in a collaborative environment and adapt to changing circumstances.
• Ability to work a flexible schedule that includes weekends, evenings, holidays.
• Must have high speed internet, quiet workspace free from distractions, and a backup plan for power and internet outages.
• Understand critical milestones that drive operational excellence.
• Proficiency in the use of a computer, and software applications including Microsoft Office.

Knowledge, Skills, and Abilities:

• Highly organized and attentive to detail, with the ability to work on multiple tasks/projects simultaneously (multi-task).
• Effective interpersonal skills with the ability to work with personnel at all levels, both within and outside the company.
• Ability to work independently with minimal supervision on a highly productive team.
• Easily takes initiative and works independently.
• Maturity, professionalism, and good work ethic.

Qualifications:

• Bilingual in English and Spanish.
• Bachelor’s Degree.

Benefits:

• Join a dynamic, fast-growing company where you will have the opportunity to make an immediate, high-level impact to Aerwave’s growth and success.
• Clear line of sight for career advancement and significant accomplishments.
• Base salary that is externally competitive and bonuses and ad-hoc recognition awards, that are based on efforts and tied to performance.
• We work hard at Aerwave, and you will too. But that means we need time off to rest and recharge. The Company offers a generous PTO policy.
• Additionally, you receive 15 paid Company holidays.
• High-quality health care coverage through Aetna Base Plan. Aerwave covers 100% of the premium for the base plan and up to 75% of the premium of any higher-tier insurance plan.
• 401(k) matching 100% up to 4% of base salary.

Job DescriptionJob DescriptionBenefits:

• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

URSROBOT, Inc. is a leading force in the world of robotics, specializing in Automated Mobile Robots (AMR) that redefine the way we interact with technology. Founded in 2019 in Taiwan, we take pride in our trailblazing approach to technological advancement. Our Research and Development Team boasts over 20 years of collective experience in developing smart devices, IoT solutions, communications and serving as a consumer electronics system integrator. This wealth of expertise positions us as a key player in shaping the future of robotics.

We established the NEXMOW, the world's first GPS wireless robot lawn mower. This revolutionary device combines precise outdoor navigation, AI path planning and cloud services, setting a smart working way in the commercial landscaping industry. URSROBOT is not just a manufacturer; we are pioneers, continually striving to redefine what is possible to deliver the service robot solutions.

With our U.S. Headquarters based in San Jose, CA, we are positioned at the heart of technological innovation. Join us on a journey into the future, where URSROBOT leads the way to make service robots be parts of daily life.

Benefits:
Bonus based on performance
Health Insurance Plan
Opportunity for advancement
Training & development
Telephone Stipend
Paid Time off
Paid Holidays

Compensation Package:
Base salary range of $55,000-$5,000; performance bonus up to 8,000 for a total earning potential of 83,000

Job Description:
We are seeking a passionate and skilled Technical Support Specialist to join our dynamic team. As a Technical Support Specialist, you will be responsible for providing timely and effective technical assistance to our distributor, dealers, and end-users. Recording all reported cases, ensuring they are resolved to the user's satisfaction and providing the input for company product improvement.

This role requires not only a foundation of technical expertise or experience, exceptional communication skills, and a dedication to service excellence. Most importantly, we value TEAMWORK and a proactive attitude toward learning from colleagues.

This is not only a job opportunity but also a Career Opportunity for someone looking to join the Industry Leader of one of the world's premier business services.
Key Responsibilities:

• Respond to and resolve technical inquiries, technical training, repair knowledge, and troubleshooting for the robotic lawn mowers of URSROBOT INC. to our distributors, dealers and end users.
• Remodel, rework for company products under certain standards.
• Proactively identify recurring problems with our products and services. And provide input to the R & D team with field information to enhance product improvements.
• Collaborate with the Sales Team and travel for demo or technical inquiries.
• Prepare the report for the weekly technical customer support meeting.
• Compassionate, fast-learner, good listener, and patient to work through business challenges with co-workers in Taiwan and the US.

Education and Experience:

• Minimum high school graduate
• Excellent verbal communication skills to communicate clearly and organized with customers.
• Basic ability to use Microsoft Office software and Google workforce.
• Open and positive attitude
• : English

Desired Experiences:

• Associates or Bachelors Degree in any field. ; OR
• At least 1 year of work experience
• Engineering experience in related outdoor Power Equipment / Technical Support / Customer Support will be an advantage. ; OR
• No engineering experience but welling and interest in learning the robotics industry; OR
• : Fluent in Mandarin will be an advantage.

The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

JRAD is seeking candidates for Technical Support Specialists who are responsible for analyzing exercise operations, sensor performance, tactics, and weapons systems to support Navy training and operational readiness. Develops and delivers computer-based training materials tailored to Navy operational units and systems.

Roles/Responsibilities:

• Analyze operational and training data to assess performance and identify areas for improvement.
• Create and present computer-generated reports and written materials for Navy Fleet personnel, including flight crews, ship/submarine commanding officers, and operational staff.
• Develop instructional materials and deliver presentations to large, diverse audiences.
• Operate computer-based systems for simulation, analysis, and reporting.
• Apply knowledge of Navy operational and administrative directives and procedures.

Required Skills and Education:

• Bachelor's degree preferred.
• 3 to 5 years of relevant experience required.
• Strong analytical, communication, and presentation skills.
• Familiarity with Navy systems, tactics, and operational environments.

Security Clearance:

• Secret with the ability to obtain TS

When you work for JRAD you will never be just a number. We put people before profits!

JRAD is committed to the health and well-being of its employees. We offer more paid time off than the average company upon hire and the following benefits are available to all full-time employees:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life & Accidental Death and Dismemberment Insurance
• Section 125 Flexible Spending Accounts for unreimbursed medical & dependent day care
• Disability Insurance
• 401K Plan
• Tuition Reimbursement

JRAD is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

The JRAD salary range for this position is a general guideline only and not a guarantee of compensation or salary. There are many factors considered when determining the compensation provided in an offer. These factors include, but are not limited to position responsibilities, education, experience, knowledge, skills, and contract terms and conditions.

PLEASE NOTE: Once you apply, to ensure you continue to receive important updates on your application and status, please add JRAD to your approved email list and/or check your spam and junk mail often for updates.