10,592 Sports Retail jobs in the United States

= Location: Stephenville, TX
= Pay Rate: $21/hr
=R Type: Full-time, long-term temporary (potential for permanent based on performance)

We're looking for a reliable, detail-oriented Customer Service Representative to support a dynamic sales team and a broad customer base. This role involves managing order inquiries, providing product support, and ensuring customer satisfaction across a range of industrial products.

You'll work across multiple systems (Salesforce, SAP, and MS Outlook) to process orders, track inventory, troubleshoot issues, and ensure a high level of service for regional distributors and customers.

• Respond to inquiries regarding product pricing , inventory , and delivery timelines

• Process special service requests in line with company procedures

• Offer entry-level product recommendations (training provided)

• Communicate effectively with customers and internal sales teams

• Support telemarketing and sales initiatives using account data

• Collaborate with sales reps to identify areas for service improvement

• Assist in broad account support projects to boost customer retention

• Participate in continuous improvement efforts

• Provide customer feedback to leadership

• Update customer account information (with guidance)

• Join rep meetings and contribute to team discussions

• Bonded Abrasives (Stock & Made-to-Order)

• Coated Abrasives

• Thin Wheels

• Super Abrasives

• Construction Products

• 2+ years of customer service experience OR a college degree

• Strong phone, typing, and multitasking skills

• Proficient in Microsoft Outlook

• Ability to work in Salesforce and/or SAP (experience preferred, training provided)

• Excellent verbal and written communication skills

• Ability to de-escalate customer concerns professionally

• Team-oriented, reliable, and able to prioritize tasks effectively

• Bilingual in Spanish or French

• Previous experience with industrial or technical products

• Experience supporting distributor networks or B2B customers

• Customer-first mindset

• Problem solver and proactive communicator

• Adaptability in a fast-paced environment

• Team player with a can-do attitude

Job Summary:
We are seeking an experienced and results-oriented Project Manager to lead and manage projects from inception through completion. The ideal candidate will be responsible for coordinating internal teams and external stakeholders to deliver projects that meet business goals, timelines, and budget constraints. This role requires a strategic thinker with excellent communication, problem-solving, and leadership skills who can manage multiple priorities in a fast-paced environment.

Key Responsibilities:
* Define project scope, goals, deliverables, and success criteria in collaboration with senior management and stakeholders.
* Develop comprehensive project plans, schedules, resource allocations, and budgets.
* Lead cross-functional project teams, ensuring timely task completion and alignment with project goals.
* Identify project risks, develop mitigation strategies, and manage changes in scope, schedule, or budget.
* Track and report project performance using appropriate tools and KPIs.
* Manage stakeholder expectations and maintain effective communication throughout the project lifecycle.
* Organize and lead project meetings, including kick-offs, stand-ups, and retrospectives.
* Ensure compliance with company policies, procedures, and quality standards.
* Evaluate project outcomes and prepare post-project reports and analysis.

Qualifications:
* Bachelor’s degree in Project Management, Business, Engineering, Computer Science, or a related field.
* 3–7 years of experience in project management (specific industry experience is a plus).
* Project Management Professional (PMP), PRINCE2, or equivalent certification is strongly preferred.
* Proficiency with project management tools such as Microsoft Project, Asana, Trello, Jira, or similar.
* Strong leadership, negotiation, and conflict-resolution skills.
* Excellent organizational and time management abilities.
* Experience with Agile/Scrum, Waterfall, or hybrid methodologies.
* Strong written and verbal communication skills.

Preferred Qualifications:
* Master’s degree in a related field.
* Agile certifications (e.g., Certified ScrumMaster, SAFe).
* Experience managing vendor relationships and third-party integrations.
* Technical background or familiarity with [industry-specific technologies/tools].

Key Competencies:
* Strategic Thinking
* Stakeholder Management
* Risk Management
* Communication and Influence
* Problem Solving
* Budgeting and Financial Acumen
* Adaptability and Resilience
* Team Leadership

Working Conditions:
* Standard office hours, with flexibility depending on project demands.
* Remote or hybrid work options may be available.
* Occasional travel may be required.

Employee Benefits:
We believe in rewarding our team with competitive compensation and a comprehensive benefits package that promotes well-being, work-life balance, and professional growth.
Core Benefits:
* Competitive salary with performance-based bonuses
* Health, dental, and vision insurance
* Life and accidental death insurance
* Paid time off (vacation, sick days, personal days)
* Paid holidays
* Retirement plan with company match (e.g., 401(k))
* Short-term and long-term disability coverage
* Employee wellness programs
Professional Development:
* Annual training and development allowance
* Reimbursement for certification and continuing education
* Internal mobility and career growth opportunities
* Access to conferences, workshops, and industry events
Work-Life Balance & Perks:
* Flexible work hours and remote work options
* Employee Assistance Program (EAP)
* Team-building activities and off-site retreats
* Casual dress code
* Recognition and rewards programs
* Parental leave and family support policies
Closing Statement:
If you are enthusiastic about Project Management and eager to join a forward-thinking team, we encourage you to apply.

EEO Statement:
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

• Inputting and Processing Data: Entering data from various sources, such as paper documents or digital files, into computer systems or databases.

• Verifying Data Accuracy: Comparing data against source documents and correcting any errors or discrepancies to ensure information is correct.

• Updating Records: Maintaining and updating existing records in databases or spreadsheets.

• Organizing Information: Arranging data into appropriate file systems or spreadsheets for efficient management.

• Generating Reports: Creating summaries or reports based on the collected and organized data.

• Maintaining Confidentiality: Adhering to protocols for protecting sensitive or confidential information.

Key Skills and Qualifications

• Typing Skills: Fast and accurate typing is essential.

• Attention to Detail: Meticulous attention to detail is crucial for data accuracy and quality control.

• Computer Proficiency: Strong knowledge of Microsoft Office Suite, especially Excel, is a common requirement.

• Organizational Skills: Ability to prioritize and manage tasks, often in a fast-paced environment.

• Communication Skills: Good verbal and written communication skills are beneficial.

• Education: A high school diploma is generally required, with some employers preferring an associate's or bachelor's degree.

We are seeking a friendly and detail-oriented Customer Service Support Associate to join our team. The ideal candidate will provide excellent service to our customers, process orders accurately, and ensure a welcoming boutique environment.

Responsibilities:

Greet and assist customers professionally

Communicate clearly with customers regarding order details

Assist with inventory tracking s and order deadlines

Qualifications:

Excellent communication and customer service abilities

Computer proficiency and accurate data entry

Ability to multitask in a fast-paced environment

Flexibility to work evenings and weekends

Full-time, up to 40 hours per week

Skills

Strong leadership and team management abilities.

Exceptional organizational and time-management skills.

Analytical and problem-solving mindset.

High attention to detail and accuracy under pressure.

Ability to handle confidential information with integrity.

Benefits

Competitive salary with performance-based incentives.

Comprehensive health, dental, and vision insurance.

401(k) retirement savings plan with company match.

Paid time off, holidays, and wellness programs.

Professional development and growth opportunities.

We are looking for a customer-oriented service representative. A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Seeking a friendly, agile, and detail-oriented Remote Customer Service Representative to deliver exceptional support across phone, email, chat, and social media. You'll be the frontline ambassador for our brand resolving inquiries, building trust, and representing our values in every interaction.

Customer Interaction: Handle inquiries via email, phone, chat, and social media promptly and professionally

Issue Resolution: Troubleshoot product or service issues, resolve complaints with empathy, escalate when necessary, and follow up ensuring customer satisfaction.

Order Processing & Returns: Assist with orders, tracking, returns, and payments accurately.

Performance Metrics: Adhere to quality standards and KPIs, such as response time, resolution rate, and customer satisfaction.

Remote Flexibility: Work from home with flexible hours for better work-life balance.

Learning & Growth: Training and progression opportunities; a stepping stone to roles in management.

• 401(k) + matching
• Health, Vision Insurance
• Flexible schedule

We are seeking a dedicated Customer Service Representative to join our team at B&M Cleanup Services. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. If you are a friendly and outgoing individual with excellent communication skills, we want to hear from you!

• Respond to customer inquiries via phone, email, and in person
• Resolve customer complaints in a professional and timely manner
• Process orders and provide product information
• Maintain accurate records of customer interactions
• Collaborate with other departments to ensure customer satisfaction

• High school diploma or equivalent
• 1-2 years of customer service experience
• Excellent communication skills
• Strong problem-solving abilities
• Ability to work in a fast-paced environment

• Excellent verbal and written communication skills
• Ability to multitask and prioritize tasks
• Strong attention to detail
• Proficiency in Microsoft Office
• Ability to work independently and as part of a team

If you are passionate about providing top-notch customer service and are looking for a rewarding career opportunity, apply now to join the B&M Cleanup Services team!

• Minimal weekday hours required (join for weekends only!)
• Generous Team Member discount
• $400 bonus for every referral hired with NO LIMIT *
• Competitive hourly pay rates & team bonus
• Get Paid Early!

• Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict.
• Use all systems to manage the customer flow to deliver Five-Star Customer Service experience.
• Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs.
• Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service.
• Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
• Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
• Promote all alteration services and personalization options.
• Maintain store-standards to support a flawless shopping experience.
• Maintain a high standard of dress to meet the Dress Code policy.
• Respond promptly to all customer questions providing product and service information.
• Build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty.
• Engage in the inventory management procedures by processing orders, receiving, and ensuring first quality standards for all merchandise.
• Support all cash wrap behaviors and processes transactions with accuracy to make every customer feels celebrated.
• Assist with all sales promotions and visual updates.
• Other duties as assigned.

• While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers . The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices, and phones for long periods of time.

• High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service, or specialty store environment.

• Rewarding Environment and Competitive Pay
• Team Bonus
• Dayforce Wallet - Get Paid Early!
• Generous Team Member Discount After First Pay Period
• Vision Care
• Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
• 401K Program
• Discount for Identity Theft Protection
• Discounts for Home and Auto Insurance
• Discounts for Mobile
• Legal Benefits (MetLife Hyatt Legal Plans)
• Pet Insurance

• Minimal weekday hours required (join for weekends only!)
• Generous Team Member discount
• $400 bonus for every referral hired with NO LIMIT *
• Competitive hourly pay rates & team bonus
• Get Paid Early!

• Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict.
• Use all systems to manage the customer flow to deliver Five-Star Customer Service experience.
• Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs.
• Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service.
• Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
• Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
• Promote all alteration services and personalization options.
• Maintain store-standards to support a flawless shopping experience.
• Maintain a high standard of dress to meet the Dress Code policy.
• Respond promptly to all customer questions providing product and service information.
• Build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty.
• Engage in the inventory management procedures by processing orders, receiving, and ensuring first quality standards for all merchandise.
• Support all cash wrap behaviors and processes transactions with accuracy to make every customer feels celebrated.
• Assist with all sales promotions and visual updates.
• Other duties as assigned.

• While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers . The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices, and phones for long periods of time.

• High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service, or specialty store environment.

• Rewarding Environment and Competitive Pay
• Team Bonus
• Dayforce Wallet - Get Paid Early!
• Generous Team Member Discount After First Pay Period
• Vision Care
• Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
• 401K Program
• Discount for Identity Theft Protection
• Discounts for Home and Auto Insurance
• Discounts for Mobile
• Legal Benefits (MetLife Hyatt Legal Plans)
• Pet Insurance