11 St Dominic Hospital jobs in Ridgeland

St. Dominic Hospital:

This 571-bed tertiary care hospital has 4,000 team members and a medical staff of nearly 500 physicians joining together to treat every human life as a sacred gift from God and to care for all human aspects – body, mind, and spirit. St. Dominic Health Services is a part of the Franciscan Missionaries of Our Lady Health System.

Job Details:

• • Job Type: Full-time Nocturnist
  • 300 Daily Census
  • Average of 9 admissions per nocturnist
  • 7 on 7 off, or 10 on 10 off scheduling options
  • Team-based approach working with Advanced Practice Clinician (APCs)
  • EMR: Epic
  • Specialty Services: Robust offering of specialty services at St. Dominic

Requirements:

MD or DO Board Certified or Board Eligible in Family Medicine or Internal Medicine with 1-2 years of experience preferred working collaboratively with APCs in the hospital medicine setting.

Benefits:

• W2 Employment
• CME Provided Through Relias Healthcare
• Flexible Scheduling
• Health, Dental, Vision
• 401K Matching
• Malpractice & Tail Coverage

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

Job Description

Job Description

Description:

Job Summary:

The Behavioral Patient Care Technician (BPCT) supports clinical staff by managing patients with escalating or violent behaviors and reducing negative visitor behavior through communication techniques. They proactively round on high-risk patients, participate in post-incident debriefings, and stay updated on de-escalation training. Additionally, they monitor the safety of UMMC staff, students, and faculty in relation to patients under constant observation.

Knowledge, Skills, and Abilities:

Interpersonal skills to interact with patients, visitors, and staff. Verbal and written communication skills. Ability to understand and enforce safety procedures. Ability to communicate with clinical staff requests. Skill in providing services to individuals. Ability to gather data, compile information, and prepare reports. Ability to resolve concerns from patient and clinical staff.

Responsibilities:

Monitors the safety of UMMC staff, students, faculty and students as it relates to a patient under the care of UMMC under treating physicians’ orders for constant observation for safety reasons.

Provide information to supervisor(s) and clinical staff in relation to the monitoring of the patient(s) assigned

Observes patients to detect behavioral patterns and reports observations to the clinical team.

Assists with interventions to de-escalate, restrain violent or suicidal patients by verbal or physical means.

Rounds on patients identified as potential for escalating behavior based on potential activation criteria.

Participates in team post-incident debriefing session and keep up to date on de-escalation training techniques and assignments.

Complete daily reports relative to assigned duties.

The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time.

Physical and Environmental Demands:

Requires frequent exposure to unpleasant or disagreeable physical environment such as high noise level and exposure to heat and cold, frequent handling or working with potentially dangerous equipment, exposure to biohazardous conditions such as risk of radiation exposure, blood borne pathogens, fumes or airborne particles, and/or toxic or caustic chemicals which mandate attention to safety considerations, occasional working hours significantly beyond regularly scheduled hours, occasional travelling to offsite locations, occasional bending, occasional lifting and carrying up to 75 pounds, occasional climbing, occasional crawling, occasional crouching/stooping, occasional driving, occasional kneeling, occasional pushing/pulling, occasional reaching, occasional sitting, frequent standing, occasional twisting, and frequent walking.

Requirements:

Education and Experience Required:

One (1) year experience in a healthcare setting

Certifications, Licenses or Registration Required :

N/A

Preferred Qualifications:

Previous experience as a hospital tech or nursing assistant preferred.

Training in de-escalation principles such as CPI or WELLE

Job Description

Job Description

Patient Care Coordinator (RN) – Hospice

Location: Jackson, MS
Job Type: Full-Time | Salaried | Exempt

About Us

At Legacy Hospice, we believe in providing exceptional end-of-life care with dignity, compassion, and respect. We are seeking a skilled and compassionate Patient Care Coordinator (PCC) to lead our clinical team and ensure our patients receive the highest quality of care in alignment with our mission and values.

What You’ll Do

As a Patient Care Coordinator, you will oversee the day-to-day coordination of patient care, supervise the interdisciplinary clinical team, and support the Branch Administrator in managing operations and ensuring compliance. You’ll play a key leadership role in maintaining clinical excellence and fostering a culture of compassion.

• Supervise and support hospice clinical staff in providing exceptional patient care
• Ensure compliance with state, federal, and accreditation regulations
• Conduct and facilitate interdisciplinary team (IDT) meetings
• Participate in staff hiring, training, and performance evaluations
• Oversee admission, discharge, and transfer processes for patients
• Ensure timely documentation, service coordination, and regulatory reporting
• Support quality assurance and performance improvement (QAPI) activities
• Maintain readiness for surveys and regulatory visits
• Provide direct patient care and RN case management, as needed
• Collaborate with community providers, ancillary services, and internal departments
• Serve as acting Branch Administrator when needed

Qualifications

• Registered Nurse (RN) licensed in the state of employment
• Graduate of an accredited school of nursing; BSN or CHPN preferred
• Minimum 1 year of hospice, home health, or related nursing experience
• Experience supervising clinical and paraprofessional staff
• Excellent leadership, communication, and time management skills
• Active BLS (CPR) certification
• Valid driver’s license, auto insurance, and reliable transportation
• Self-directed and capable of managing priorities independently
• Please note: Legacy Hospice is a drug-free workplace. Pre-employment drug screening is required, including testing for marijuana.

What We Offer

• Competitive salary with mileage reimbursement
• Supportive and mission-driven leadership
• Continuing education and development opportunities
• A chance to make a true difference in your community
• Team-oriented culture rooted in respect and empathy

Ready to lead with heart? Apply now and help shape compassionate care at Legacy Hospice.

No Experience Necessary – Comprehensive Paid Training Provided
RN Tuition Assistance Available
Low-Cost Benefits (Medical, Dental, Vision, Well-Being)
Flexible Schedules

*Dialysis experience, CCHT Certificate (preferred but not mandatory )

PURPOSE AND SCOPE:

Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Responsible for the setup and operation of hemodialysis machines. Assist in the maintenance of a safe and clean working environment. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Patient Related

Education:

• Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access.

Treatment:

• Welcome assigned patients and inquire as to their wellbeing since their last treatment.

• Evaluate vascular access for patency, perform vascular access cannulation, and perform administration of heparin as delegated or as allowed by state law.

• Obtain necessary pre and post treatment vital signs and weight and perform vascular access evaluation pre- treatment

• Initiate dialysis treatment according to prescribed orders including blood flow (QB) and dialysate flow (QD).   

• Evaluate intradialytic problems and provide intervention as prescribed by physician order or as directed.   

• Monitor patients’ response to dialysis therapy. 

• Obtain vital signs prior to reinfusion; perform all relevant functions necessary for the discontinuation of treatment - document.   

• Discontinue dialysis treatment according to established procedures and evaluate patient prior to termination of venous access - standing & sitting blood pressure

• Obtain Hemostasis and apply appropriate dressings.   

• Evaluate the patient prior to discharge.

• Perform and record Pre and Post dialysis evaluation, weight, and vital signs with initial identification   

• Responsible for calculating and entry of individual patients’ dialysis machine programming for Ultrafiltration (UF) goal; treatment time; and UF modeling as prescribed.   

• Responsible for ensuring appropriate safety alarms are enabled, including Narrow Venous Limits, (NVL) 160.   

• Record accurate and timely information regarding vital signs and treatment parameters onto the Hemodialysis Treatment Sheet with initial identification   

• Responsible for accurate documentation of information related to patient treatment including completion of Hemodialysis Treatment Sheet and, if applicable, progress notes.   

• Report any significant information and/or change in patient condition directly to the registered nurse or supervisor.

• Observe patient and conduct machine safety checks according to facility policy. Report any change or unusual findings to the registered nurse or supervisor.

• Perform and document any intervention for unusual patient status and document patients' response to intervention.

• Evaluate patients’ vascular access during treatment including arterial and venous monitoring pressures, provide appropriate intervention as needed, document and report any unusual findings to the registered nurse or supervisor.

• Obtain all prescribed laboratory testing and prepare specimens for collection.   

• Ensure that all blood spills are immediately cleaned with appropriate disinfectant according to facility policy.   

• Prepare, organize, and efficiently utilize supplies and equipment to prevent wastage.   

• Monitors patients performing self-care under the supervision of RN.

Staff Related

• Assists in training of applicable direct patient care staff on appropriate programs under the supervision of a nurse.

Education/Communication:

• Follows all organization business policies, procedures and systems incorporated into training, including compliance with ethical business practices

• Maintain environmental integrity and aesthetics - ensure all areas are safe and clean.

• Clean and disinfect dialysis machine surface, chair, equipment, and surrounding area between treatments according to facility policy.

• Conduct all tasks necessary for preparation for dialysis treatment and document where appropriate and perform all required pretreatment dialysis machine alarm testing including Pressure Holding (PHT).

• Initiate Solution Delivery System (SDS) system.

RECORD KEEPING:

• Complete and document ongoing participation in Continuous Quality Improvement (CQI) activities.  

• Enters all treatment data into the designated clinical application in an accurate and timely manner.   

• Review treatment sheets for completeness, ensure nursing signatures are documented, and ensure

omitted entries are completed or corrected by appropriate staff.

• Prepare initial patient chart for admission and compile paperwork for appropriate placement in chart.

• Prepare/print lab requisitions for prescribed or stat Lab specimens according to laboratory destination.   

• Collect, label, appropriately prepare and store lab samples according required laboratory specifications.   

• Ensure collection of lab specimens by appropriate lab courier.

   

INFECTION CONTROL:

• Assists in collecting  information for infection control audits.   

• Supports staff and patient Adherence to infection control practices.   

• Follows infection control Policies and Procedures   

• Participates in and reinforces infection control education of patients and families under the direction of the CM or designee as allowed by state law.

   

TRANSITIONAL CARE UNIT:

• Follows all newly admitted patients through their first 4 weeks of dialysis and coordinating their transitional dialysis care 

• Reinforces all education and care related matters as it relates to the new patient     as allowed by state law

• Liaisons with appropriate FKC staff members to provide the best patient experience including making sure all disciplines are scheduled to see patient according to plan.   

• Assists in assuring patient understanding or home dialysis products, benefits of home and how home dialysis can work for them.

• Sets and preforms a treatment on all machines used in the transitional care unit.

• Assist in assuring patient understanding of treatment options including demonstration of the peritoneal dia lysis set-up.

• Assists with coordination of transition to patient’s modality choice.   

• Assists with supply ordering and inventory for TCU   

PHYSICAL DEMANDS AND WORKING CONDITIONS:

• The physical demands and work environment characteristics described here are representative of those an employee

encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable

individuals with disabilities to perform the essential functions.

• Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the

Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable

accommodations can be made.

• Day to day work includes desk and personal computer work and interaction with patients, facility staff, and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required.   

• The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials   

• The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. This position requires frequent, prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to push and/or pull equipment, exerting up to 15 pounds of force. The employee may be required to lift and to lower solutions on a frequent basis of up to 30 lbs., and on an occasional lift basis up to 40 lbs., as high as 5 feet. There is a two-person assist program and "material assist” devices for the heavier items.

EDUCATION AND LICENSES:

• High School diploma or G.E.D. required.

• Must meet Center for Medicaid/Medicare Services (CMS)-approved state and/or national certification requirements within the required state or CMS timeline.

• All appropriate state licensure, education, and training (if any) required.

• Demonstrated commitment to organization culture, values, and customer service standards

EXPERIENCE AND REQUIRED SKILLS :

• Previous patient care experience in a hospital setting or a related facility preferred.

• Continued employment is dependent on successful completion of the organization dialysis training program and successful completion of CPR certification.

Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.

EOE, disability/veterans

**Overview**
**Advance Hospice Care. Lead Clinical Excellence. Inspire Compassionate Teams.**
We are seeking a dedicated Patient Care Manager to join our hospice team. Reporting directly to the Executive Director or Administrator, you will oversee patient care activities to ensure the delivery of high-quality, compliant hospice services. This leadership role involves managing clinical operations, coordinating care, and developing staff to uphold the highest standards of patient care and regulatory compliance.
**As a Hospice Patient Care Manager, You Will:**
+ O versee and direct patient care services to ensure the delivery of high-quality hospice care
+ M anage visit scheduling, including reassigned, missed, declined, or rescheduled visits-making decisions based on clinical judgment and priority
+ T riage incoming phone referrals and medical concerns in a timely, compassionate, and professional manner
+ L ead or facilitate Interdisciplinary Group (IDG) meetings, including presenting patient updates, reviewing charts, coordinating care plans, and documenting minutes
+ S erve as a mentor, trainer, and clinical support to associates, supporting development, performance, and compliance
+ E nsure all care delivery meets federal, state, and local regulatory standards, as well as company policies and procedures
+ S upport performance improvement initiatives, quality assessments, and operational efficiencies within your location
**About You**
**Qualifications - What You'll Bring:**
+ Current RN license in the state of employment
+ Graduate of an accredited nursing program
+ Minimum of 3 years of direct patient care experience, including 2 years in a hospice or home-based care setting
+ Demonstrated ability to apply hospice principles, industry standards, and regulatory compliance (Medicare, Medicaid, JCAHO, ACHC)
+ Knowledge and compassion for terminally ill patients and their families
+ Ability to lead a diverse care team while adapting to the emotional and clinical needs of patients from various backgrounds
+ Strong interpersonal, organizational, and leadership skills
+ Competency in clinical documentation and technology systems
**Preferred Qualifications (Not Required):**
+ Bachelor of Science in Nursing (BSN)
+ Previous leadership, team management, or supervisory experience in hospice or home health
+ Familiarity with EMR systems and telehealth platforms
+ Certification in Hospice and Palliative Nursing (CHPN)
**We Offer**
**Benefits for All Associates (Full-Time, Part-Time & Per Diem):**
+ Competitive Pay
+ 401(k) with Company Match
+ Career Advancement Opportunities
+ National & Local Recognition Programs
+ Teammate Assistance Fund
**Additional Full-Time Benefits:**
+ Medical, Dental, Vision Insurance
+ Mileage Reimbursement or Fleet Vehicle Program
+ Generous Paid Time Off + 7 Paid Holidays
+ Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
+ Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
+ Free Continuing Education Units (CEUs)
+ Company-paid Life & Long-Term Disability Insurance
+ Voluntary Benefits (Pet, Critical Illness, Accident, LTC)
**Ready to Join a Team That Cares?**
Apply today and help us lead the way in delivering hospice care that truly matters.
**Legalese**
+ This is a safety-sensitive position
+ Employee must meet minimum requirements to be eligible for benefits
+ Where applicable, employee must meet state specific requirements
+ We are proud to be an EEO employer
+ We maintain a drug-free workplace
Keywords: patient care manager RN, hospice RN supervisor, hospice leadership, registered nurse manager, hospice nurse jobs, nurse leader, hospice case management, home health manager, end-of-life care leadership
ReqID:
Category: Single Site Ops and Clinical Leadership
Position Type: Full-Time
Company: Gentiva

PURPOSE AND SCOPE:

Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Responsible for the setup and operation of hemodialysis machines. Assist in the maintenance of a safe and clean working environment. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Patient Related

Education:

• Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access.

Treatment:

• Welcome assigned patients and inquire as to their wellbeing since their last treatment.

• Evaluate vascular access for patency, perform vascular access cannulation, and perform administration of heparin as delegated or as allowed by state law.

• Obtain necessary pre and post treatment vital signs and weight and perform vascular access evaluation pre- treatment

• Initiate dialysis treatment according to prescribed orders including blood flow (QB) and dialysate flow (QD).   

• Evaluate intradialytic problems and provide intervention as prescribed by physician order or as directed.   

• Monitor patients’ response to dialysis therapy. 

• Obtain vital signs prior to reinfusion; perform all relevant functions necessary for the discontinuation of treatment - document.   

• Discontinue dialysis treatment according to established procedures and evaluate patient prior to termination of venous access - standing & sitting blood pressure

• Obtain Hemostasis and apply appropriate dressings.   

• Evaluate the patient prior to discharge.

• Perform and record Pre and Post dialysis evaluation, weight, and vital signs with initial identification   

• Responsible for calculating and entry of individual patients’ dialysis machine programming for Ultrafiltration (UF) goal; treatment time; and UF modeling as prescribed.   

• Responsible for ensuring appropriate safety alarms are enabled, including Narrow Venous Limits, (NVL) 160.   

• Record accurate and timely information regarding vital signs and treatment parameters onto the Hemodialysis Treatment Sheet with initial identification   

• Responsible for accurate documentation of information related to patient treatment including completion of Hemodialysis Treatment Sheet and, if applicable, progress notes.   

• Report any significant information and/or change in patient condition directly to the registered nurse or supervisor.

• Observe patient and conduct machine safety checks according to facility policy. Report any change or unusual findings to the registered nurse or supervisor.

• Perform and document any intervention for unusual patient status and document patients' response to intervention.

• Evaluate patients’ vascular access during treatment including arterial and venous monitoring pressures, provide appropriate intervention as needed, document and report any unusual findings to the registered nurse or supervisor.

• Obtain all prescribed laboratory testing and prepare specimens for collection.   

• Ensure that all blood spills are immediately cleaned with appropriate disinfectant according to facility policy.   

• Prepare, organize, and efficiently utilize supplies and equipment to prevent wastage.   

• Monitors patients performing self-care under the supervision of RN.

Staff Related

• Assists in training of applicable direct patient care staff on appropriate programs under the supervision of a nurse.

Education/Communication:

• Follows all organization business policies, procedures and systems incorporated into training, including compliance with ethical business practices

• Maintain environmental integrity and aesthetics - ensure all areas are safe and clean.

• Clean and disinfect dialysis machine surface, chair, equipment, and surrounding area between treatments according to facility policy.

• Conduct all tasks necessary for preparation for dialysis treatment and document where appropriate and perform all required pretreatment dialysis machine alarm testing including Pressure Holding (PHT).

• Initiate Solution Delivery System (SDS) system.

RECORD KEEPING:

• Complete and document ongoing participation in Continuous Quality Improvement (CQI) activities.  

• Enters all treatment data into the designated clinical application in an accurate and timely manner.   

• Review treatment sheets for completeness, ensure nursing signatures are documented, and ensure

omitted entries are completed or corrected by appropriate staff.

• Prepare initial patient chart for admission and compile paperwork for appropriate placement in chart.

• Prepare/print lab requisitions for prescribed or stat Lab specimens according to laboratory destination.   

• Collect, label, appropriately prepare and store lab samples according required laboratory specifications.   

• Ensure collection of lab specimens by appropriate lab courier.

   

INFECTION CONTROL:

• Assists in collecting  information for infection control audits.   

• Supports staff and patient Adherence to infection control practices.   

• Follows infection control Policies and Procedures   

• Participates in and reinforces infection control education of patients and families under the direction of the CM or designee as allowed by state law.

   

TRANSITIONAL CARE UNIT:

• Follows all newly admitted patients through their first 4 weeks of dialysis and coordinating their transitional dialysis care 

• Reinforces all education and care related matters as it relates to the new patient     as allowed by state law

• Liaisons with appropriate FKC staff members to provide the best patient experience including making sure all disciplines are scheduled to see patient according to plan.   

• Assists in assuring patient understanding or home dialysis products, benefits of home and how home dialysis can work for them.

• Sets and preforms a treatment on all machines used in the transitional care unit.

• Assist in assuring patient understanding of treatment options including demonstration of the peritoneal dialysis set-up.

• Assists with coordination of transition to patient’s modality choice.   

• Assists with supply ordering and inventory for TCU   

PHYSICAL DEMANDS AND WORKING CONDITIONS:

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The physical demands and work environment characteristics described here are representative of those an employee

encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable

individuals with disabilities to perform the essential functions.

• Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the

Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable

accommodations can be made.

• Day to day work includes desk and personal computer work and interaction with patients, facility staff, and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required.   

• The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials   

• The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. This position requires frequent, prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to push and/or pull equipment, exerting up to 15 pounds of force. The employee may be required to lift and to lower solutions on a frequent basis of up to 30 lbs., and on an occasional lift basis up to 40 lbs., as high as 5 feet. There is a two-person assist program and "material assist” devices for the heavier items.

EDUCATION AND LICENSES:

• High School diploma or G.E.D. required.

• Must meet Center for Medicaid/Medicare Services (CMS)-approved state and/or national certification requirements within the required state or CMS timeline.

• All appropriate state licensure, education, and training (if any) required.

• Demonstrated commitment to organization culture, values, and customer service standards

EXPERIENCE AND REQUIRED SKILLS :

• Previous patient care experience in a hospital setting or a related facility preferred.

• Continued employment is dependent on successful completion of the organization dialysis training program and successful completion of CPR certification.

Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.

EOE, disability/veterans

Job Title

Scope of Responsibilities: Works under general supervision. Follows standard procedures to accomplish assigned tasks. May assist in orienting and training employees

Job Summary: Responsible for all aspects related to entering of medication orders and customer service for patients in a call center environment.

Responsibilities

• Responsible for accurate data entry of incoming prescriptions, if required
• Responsible for accurate selecting billing and shipping methods for incoming patient orders
• Customer service coverage for incoming calls and directing incoming calls to appropriate staff as needed
• Document patient reported information into TherigySTM
• Provides resolution to customer service issues to ensure member satisfaction
• Work with members to provide resolution to payment related issues on accounts/orders
• Maintain and keep reasonable production as determined by supervisor
• May assist in orienting and training new employees
• Responsible for completing all mandatory and regulatory training programs
• Perform other duties as assigned

Qualifications

Attendance Requirements:

• Must be available, and on-time for scheduled work shifts.
• Must be able to work nights and weekends, as required.

Educational Requirements:

• Minimum: High School Diploma or GED
• Preferred: Pharmacy technician or related certification

Experience:

• Experience in a customer service-related field
• Preferred: 6-12 months experience as a pharmacy technician

Required (Mississippi Employees):

• Registered with the State of Mississippi as a Pharmacy Technician

Special Conditions of Employment:

• Drug test
• Initial and continuous exclusion and sanction/disciplinary monitoring
• Any and all additional eligibility requirements based on the specific position

Compensation:

$ per hour.

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience, and education.

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state, and federal regulations as it pertains to minimum wage requirements.

Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.

**Together, we can get life-changing therapies to patients who need them-faster.**

**_What Individualized Care contributes to Cardinal Health_**

Clinical Operations is responsible for providing clinical specialties support and expertise in the areas of advice and consulting, research and patient care to internal business units and external customers.

Individualized Care provides care that is planned to meet the particular needs of an individual patient.

**_Job Summary_**

The Nurse, Individualized Care promotes high-quality patient care and treatment through patient education. With a focus on the products and treatments of a small number of pharmaceutical clients, the Nurse receives inbound calls from patients and schedules outbound calls for patients who have begun treatment with one or more of the client's products. The Nurse educates patients on their treatments and disease states, refers patients to a variety of additional services, and reports adverse events in accordance with FDA and client requirements.

**_Responsibilities_**

+ Educates patients during outbound and inbound calls with patients on the treatments that they are receiving as well as their disease states. Counsels patients on standard treatment information, disease symptoms, potential treatment side effects, and what they should expect during visits to patient care facilities. During initial welcome calls, answers patients' initial questions regarding their treatment programs and establishes rapport for future conversations.

+ Refers patients to additional services in order to improve their treatment experiences, based on lists of referral organizations approved by each client. Assists patients in accessing services such as funding, transportation, lodging, and support groups by placing calls to organizations or providing information to patients.

+ In accordance with FDA regulations and client requirements, records adverse events for treatments and answers patient questions regarding the events. Completes documentation using internal systems and submits it to the client's Drug Safety department.

+ Schedules outbound welcome calls and follow-up calls to patients, and leaves voicemail messages when patients are unavailable. Effectively manages both scheduled outbound calls and inbound call queue.

+ Meets regularly with Clinical Supervisor and/or Senior Nurse, Individualized Care to discuss feedback from call monitoring and quality reviews of adverse event documentation. Discusses progress on productivity and quality goals including number of calls completed, call quality, document quality, and time requirements.

+ Upon the client's introduction of new treatments, participates in trainings in order to gain an understanding of the treatments.

+ Be a champion for each patient and consented care partner(s)

+ Establish an ongoing relationship with each assigned patient, starting with Welcome, onboarding, treatment initiation, continuation, and ongoing interactions

**_Qualifications_**

+ 2-4 years of experience, preferred

+ Current, unrestricted Registered Nurse license, required

+ Bachelor's degree in related field, or equivalent work experience, preferred

+ Previous medical experience is preferred

+ Demonstrate effective, empathetic and professional communication

+ Must communicate clearly and effectively in both a written and verbal format

+ Ability to work with high volume production teams with an emphasis on quality

+ Able to thrive in a competitive and dynamic environment

+ Intermediate to advanced computer skills and proficiency in Microsoft Office including but not limited to Word, Outlook, and preferred Excel capabilities

**_What is expected of you and others at this level_**

+ Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks

+ Works on projects of moderate scope and complexity

+ Identifies possible solutions to a variety of technical problems and takes action to resolve

+ Applies judgment within defined parameters

+ Receives general guidance and may receive more detailed instruction on new projects

+ Work reviewed for sound reasoning and accuracy

**TRAINING AND WORK SCHEDULES** : Your new hire training will take place 8:00am-5:00pm CST the first week of employment, mandatory attendance is required.

This position is full-time (40 hours/week). **Employees are required to have flexibility to work a scheduled shift of M-F, 8am- 5pm CST.**

**REMOTE DETAILS: All U.S. residents are eligible to apply to this position.** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:

+ Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. **Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.**

+ Download speed of 15Mbps (megabyte per second)

+ Upload speed of 5Mbps (megabyte per second)

+ Ping Rate Maximum of 30ms (milliseconds)

+ Hardwired to the router.

+ Surge protector with Network Line Protection for CAH issued equipment.

**Anticipated salary range:** $67,500 - $101,220

**Bonus eligible:** No

**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

+ Medical, dental and vision coverage

+ Paid time off plan

+ Health savings account (HSA)

+ 401k savings plan

+ Access to wages before pay day with myFlexPay

+ Flexible spending accounts (FSAs)

+ Short- and long-term disability coverage

+ Work-Life resources

+ Paid parental leave

+ Healthy lifestyle programs

**Application window anticipated to close:** 11/22/2025 * if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._

_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._

_To read and review this privacy notice click_ here (

Cardinal Health Sonexus™ Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions—driving brand and patient markers of success. We’re continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.

Together, we can get life-changing therapies to patients who need them—faster.

What Individualized Care contributes to Cardinal Health

Clinical Operations is responsible for providing clinical specialties support and expertise in the areas of advice and consulting, research and patient care to internal business units and external customers.

Individualized Care provides care that is planned to meet the particular needs of an individual patient.

Job Summary

The Nurse, Individualized Care promotes high-quality patient care and treatment through patient education. With a focus on the products and treatments of a small number of pharmaceutical clients, the Nurse receives inbound calls from patients and schedules outbound calls for patients who have begun treatment with one or more of the client’s products. The Nurse educates patients on their treatments and disease states, refers patients to a variety of additional services, and reports adverse events in accordance with FDA and client requirements.

Responsibilities

• Educates patients during outbound and inbound calls with patients on the treatments that they are receiving as well as their disease states. Counsels patients on standard treatment information, disease symptoms, potential treatment side effects, and what they should expect during visits to patient care facilities. During initial welcome calls, answers patients’ initial questions regarding their treatment programs and establishes rapport for future conversations.

• Refers patients to additional services in order to improve their treatment experiences, based on lists of referral organizations approved by each client. Assists patients in accessing services such as funding, transportation, lodging, and support groups by placing calls to organizations or providing information to patients.

• In accordance with FDA regulations and client requirements, records adverse events for treatments and answers patient questions regarding the events. Completes documentation using internal systems and submits it to the client’s Drug Safety department.

• Schedules outbound welcome calls and follow-up calls to patients, and leaves voicemail messages when patients are unavailable. Effectively manages both scheduled outbound calls and inbound call queue.

• Meets regularly with Clinical Supervisor and/or Senior Nurse, Individualized Care to discuss feedback from call monitoring and quality reviews of adverse event documentation. Discusses progress on productivity and quality goals including number of calls completed, call quality, document quality, and time requirements.

• Upon the client’s introduction of new treatments, participates in trainings in order to gain an understanding of the treatments.

• Be a champion for each patient and consented care partner(s)

• Establish an ongoing relationship with each assigned patient, starting with Welcome, onboarding, treatment initiation, continuation, and ongoing interactions

Qualifications

• 2-4 years of experience, preferred

• Current, unrestricted Registered Nurse license, required

• Bachelor's degree in related field, or equivalent work experience, preferred

• Previous medical experience is preferred

• Demonstrate effective, empathetic and professional communication

• Must communicate clearly and effectively in both a written and verbal format

• Ability to work with high volume production teams with an emphasis on quality

• Able to thrive in a competitive and dynamic environment

• Intermediate to advanced computer skills and proficiency in Microsoft Office including but not limited to Word, Outlook, and preferred Excel capabilities

What is expected of you and others at this level

• Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks

• Works on projects of moderate scope and complexity

• Identifies possible solutions to a variety of technical problems and takes action to resolve

• Applies judgment within defined parameters

• Receives general guidance and may receive more detailed instruction on new projects

• Work reviewed for sound reasoning and accuracy

TRAINING AND WORK SCHEDULES : Your new hire training will take place 8:00am-5:00pm CST the first week of employment, mandatory attendance is required.

This position is full-time (40 hours/week). Employees are required to have flexibility to work a scheduled shift of M-F, 8am- 5pm CST.

REMOTE DETAILS: All U.S. residents are eligible to apply to this position. You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:

• Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.

• Download speed of 15Mbps (megabyte per second)

• Upload speed of 5Mbps (megabyte per second)

• Ping Rate Maximum of 30ms (milliseconds)

• Hardwired to the router.

• Surge protector with Network Line Protection for CAH issued equipment.

Anticipated salary range: $67,500 - $101,220

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage

• Paid time off plan

• Health savings account (HSA)

• 401k savings plan

• Access to wages before pay day with myFlexPay

• Flexible spending accounts (FSAs)

• Short- and long-term disability coverage

• Work-Life resources

• Paid parental leave

• Healthy lifestyle programs

Application window anticipated to close: 11/22/2025 * if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here (