17 Store Manager jobs in Gulf Shores
Store Manager

Posted 1 day ago
Job Viewed
Job Description
**Store Manager**
**Values & Innovation**
At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.
Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.
Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.
If you are a current Under Armour teammate, apply to this position on theInternal Career Site Here. ( of Role**
The Retail Store Manager acts as the "Business Owner" of the store and is responsible for merchandising, financial management, sales staff supervision, and overall store leadership. This role leads a team in achieving sales and profitability targets. The Retail Store Manager maintains operational and merchandising excellence to deliver a customer experience unique to Under Armour.
**Your Impact**
**Sales & Omni**
+ Establish and execute a strategic plan to achieve planned sales and key performance indicators
+ Analyze reporting and daily sales trends to make real-time strategic business decisions to drive results
+ Drive performance through customer service, human resources, inventory control, and store appearance
**Brand image & Customer Experience**
+ Act as the leader on duty and consistently model the brand's service standards and selling behaviors
+ Build loyalty through in-store experience using data capture, endless aisle, and other omni-channel solutions
**Retail Operations**
+ Direct the handling of merchandise, shipment receipt, processing, floor sets, markdown, and replenishment
+ Oversee and ensure efficiency of all daily operational procedures
+ Complete store audit compliance and shrink results aligning with loss prevention standards
+ Manage payroll and schedule adjustments maximizing productivity to achieve payroll and sales targets
+ Lead visual directives including planning, scheduling, and executing within allotted timeframe
+ Analyze merchandise reports and moves to maximize presentation
+ Maintain safe environment of a neat, clean, and organized sales floor, cash wrap and fitting room
**Leadership & Team Collaboration/Management**
+ Motivate and inspire the team through Under Armour's Core Competencies, and functional behaviors
+ Build relationships with teammates, peers, and supervisors to lead positive change
+ Lead the management team through execution of all performance management tools
+ Effectively communicate with the management team to align and help drive business strategy
+ Proactively seek personal learning and development opportunities to build leadership skill set
+ Evaluate store sales and payroll goals using payroll reports and tools; adjusting schedules as needed
+ Recruit, hire, develop, and retain high performing teammates
+ Teach, train, and coach the store leadership team through completion of Division of Responsibilities (DOR)
+ Develop succession plans creating career paths for teammates
+ Manage store census, seasonal hiring and turnover, network, recruit, and interview
+ Drive teammate engagement by recognizing and rewarding teammates for their outstanding performance
**Qualifications**
+ Advanced numeracy, literacy, and advanced communication skills
+ Fluency in local language and English
+ Ability to interpret analytics
+ Knowledgeable of employment laws including compliance with federal, state, and local requirements
+ Advanced interpersonal skills
+ Proficient in use of computers and other technology
+ Robust time-management skills
+ Demonstrate ability to identify complex problems and evaluate solutions using logic and reason
+ Demonstrated critical thinking in a fast-paced and deadline-oriented environment
**Requirements**
+ Minimum 3 years management experience
+ Minimum one year management in a sports/apparel & footwear retail environment
+ Ability to work a flexible schedule to meet the needs of the business, including holidays, nights, and weekends
**Physical Requirements**
+ Ability to handle or relocate products up to 25 lbs/12kgs
+ Able to stand and move about for extended periods of time with short breaks
+ Ability to freely access all areas of the store; including the selling floor, stock and register area
+ Reasonable accommodations may be made to assist in performing the essential responsibilities
**Base Compensation**
**$78,416.00 - $107,879.20** **USD**
Most new hires fall within this range and have the opportunity to earn more over time. Initial placement within the salary range, however, is based on an individual's relevant knowledge, skills and experience for the position. UA is committed to helping our teammates succeed and advance in their careers. Base salary is only one component of our competitive Total Rewards package.
**Benefits & Perks**
+ Paid "UA Give Back" Volunteer Days: Work alongside your team to support initiatives in your local community
+ Under Armour Merchandise Discounts
+ Competitive 401(k) plan matching
+ Maternity and Parental Leave for eligible and FMLA-eligible teammates
+ Health & fitness benefits, discounts and resources- We offer teammates across the country programs to promote physical activity and overall well-being
**Our Commitment to Equal Opportunity**
At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via
Requisition ID:
Location:
Foley, AL, US, 36535
Business Unit: Retail Field
Region: North America
Employee Class: Full Time
Employment Type: Salaried
Learn more about our Benefits here
Assistant Store Manager
Posted 1 day ago
Job Viewed
Job Description
Assistant Store Manager
Check Into Cash
Foley, AL
As an Assistant Store Manager (ASM), you’ll support our customers through real financial needs while gaining hands-on experience running a store. You’ll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It’s fast-paced, people-first, and packed with growth potential. If you’re ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step.
What We Offer:Compensation
The hourly wage for the position is $15.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package.
Benefits & Perks*
- Paid on-the-job training and a comprehensive new hire program.
- Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
- Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
- Enrollment in a key holder program designed to establish and enhance leadership potential for promotion.
- Performance-based career advancement.
- Educational reimbursement program.
- Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA/Dependent Care FSA).
- Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
- Company-Sponsored Life and AD&D Insurance.
- Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
- Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
- Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
- Paid time off that grows with you, starting with 12 days in your first year.
- A relaxed, business casual dress code that includes jeans and sneakers!
*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What We’re Looking For – Qualifications and Skills:- A high school diploma or equivalent.
- Minimum one year’s experience in customer service, sales, or retail.
- At least 3 months of supervisory, key holder, or relevant leadership experience
- Excellent verbal and written communication skills.
- Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
- Must be at least 18 years of age (19 in Alabama).
- Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
- The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Nice to Haves – Preferred Qualifications and Skills
- Management experience in retail, convenience store, grocery, finance, service, or related industries.
- Experience in check cashing, document verification, money order processing.
- Bilingual (English/Spanish) is a plus and may be required for certain locations.
- Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
- Maximize customer success by offering financial services that fit their needs.
- Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products.
- Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty.
- Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts.
- Maintain customer information in the point of sale (POS) system with accuracy and integrity.
- Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures.
- Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing.
- Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events.
- Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer.
- Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance.
- Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services.
- Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
- Conduct additional tasks as directed by leadership.
- Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.**
**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.
Workplace Awards & Recognition:We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America’s Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose:The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial® Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you’d thrive here? Learn more at
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com. In-store positions are in person only.
The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
Assistant Store Manager
Posted today
Job Viewed
Job Description
Assistant Store Manager
Check Into Cash
Foley, AL
As an Assistant Store Manager (ASM), you’ll support our customers through real financial needs while gaining hands-on experience running a store. You’ll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It’s fast-paced, people-first, and packed with growth potential. If you’re ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step.
What We Offer:Compensation
The hourly wage for the position is $15.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package.
Benefits & Perks*
- Paid on-the-job training and a comprehensive new hire program.
- Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
- Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
- Enrollment in a key holder program designed to establish and enhance leadership potential for promotion.
- Performance-based career advancement.
- Educational reimbursement program.
- Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA/Dependent Care FSA).
- Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
- Company-Sponsored Life and AD&D Insurance.
- Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
- Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
- Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
- Paid time off that grows with you, starting with 12 days in your first year.
- A relaxed, business casual dress code that includes jeans and sneakers!
*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What We’re Looking For – Qualifications and Skills:- A high school diploma or equivalent.
- Minimum one year’s experience in customer service, sales, or retail.
- At least 3 months of supervisory, key holder, or relevant leadership experience
- Excellent verbal and written communication skills.
- Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
- Must be at least 18 years of age (19 in Alabama).
- Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
- The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Nice to Haves – Preferred Qualifications and Skills
- Management experience in retail, convenience store, grocery, finance, service, or related industries.
- Experience in check cashing, document verification, money order processing.
- Bilingual (English/Spanish) is a plus and may be required for certain locations.
- Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
- Maximize customer success by offering financial services that fit their needs.
- Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products.
- Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty.
- Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts.
- Maintain customer information in the point of sale (POS) system with accuracy and integrity.
- Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures.
- Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing.
- Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events.
- Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer.
- Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance.
- Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services.
- Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
- Conduct additional tasks as directed by leadership.
- Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.**
**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.
Workplace Awards & Recognition:We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America’s Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose:The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial® Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you’d thrive here? Learn more at
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com. In-store positions are in person only.
The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
Assistant Store Manager
Posted 17 days ago
Job Viewed
Job Description
AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers with product selection, and provide expert advice to enhance the shopping experience. They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment.
As an Assistant Store Manager at AutoZone, you'll support daily store operations, energize team performance, and drive sales in a fast-paced retail environment. With strong leadership, clear communication, and a passion for WOW! customer service, you'll play a key role in shaping store success and developing future talent.
Responsibilities
- Leadership & Team Development - Assist the Store Manager in recruiting, supervising, scheduling, training, and developing store personnel to maintain a high-performance team.
- Communication Excellence - Ensure clear and effective communication with employees and customers, fostering a positive, engaging environment.
- Metrics Mindedness & Sales Growth - Help meet sales targets, maintain accurate inventory levels, and optimize cash flow to drive store performance.
- Structure & Process Orientation - Take responsibility for store operations, ensuring efficient workflows and compliance with company standards in the absence of the Store Manager or Commercial Sales Manager.
- Customer Service Leadership - Ensure customers receive WOW! service, resolve concerns proactively, and transform complaints into positive experiences.
- Operational Efficiency - leads company initiatives by ensuring maximum productivity, training, and retention of high-performing employees, while maintaining operational efficiency through effective store merchandising, creating a clean, organized, and visually appealing shopping environment.
- Risk & Safety Compliance - Enforce Personal Protective Equipment (PPE) use, promote workplace safety, and assist in risk management activities.
- Financial Oversight - Support budgeting efforts, analyze Profit & Loss statements, and monitor expense controls to maximize profitability.
Qualifications
What we are looking for
- Basic automotive parts knowledge.
- Proven leadership experience with strong communication, decision-making, and sales-driving skills.
- Demonstrates integrity, professionalism, and commitment to customer satisfaction
- Thrives in fast-paced environments while driving operational excellence and team engagement.
- Capable of fostering a positive work culture focused on development and results.
- Proficient in managing, analyzing, and reconciling Profit & Loss statements
- Ability to lift, load, and deliver merchandise with attention to safety and accuracy.
- Flexibility to work evenings, weekends, and holidays as business needs arise.
You'll Go The Extra Mile If You Have
- Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
- Automotive Service Excellence (ASE) Certification preferred
About Autozone
Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.
Benefits at AutoZone
AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners' physical, mental and financial well-being.
All AutoZoners (Full-Time and Part-Time):
- Competitive pay
- Unrivaled company culture
- Medical, dental and vision plans
- Exclusive discounts and perks, including an AutoZone in-store discount
- 401(k) with company match and Stock Purchase Plan
- AutoZoners Living Well Program for free mental health support
- Opportunities for career growth
Additional Benefits for Full-Time AutoZoners:
- Paid time off
- Life, and short- and long-term disability insurance options
- Health Savings and Flexible Spending Accounts with wellness rewards
- Tuition reimbursement
Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com.
We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.
Fair Chance:
An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense, any documentation or information demonstrating the rehabilitation of the applicant, the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the New York City Fair Chance Act, the Philadelphia Fair Chance Hiring Act, and the U.S. Virgin Islands Fair Chance for Employment Act.
As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors.
Philadelphia Fair Chance poster: Application:
An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources.
AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.
Customer Service Manager
Posted today
Job Viewed
Job Description
Company Description
Beachball Properties is a family-owned and operated vacation rental agency servicing the Gulf Coast. Specializing in family-friendly rentals in Gulf Shores, Fort Morgan, and Orange Beach, Alabama, we offer a premier selection of condos, duplexes, and private homes catering to a variety of family sizes and budgets.
Role Description
This is a full-time on-site role for a Customer Service Manager, located in Orange Beach, AL. The Customer Service Manager will oversee daily customer service operations, ensuring customer satisfaction, managing customer support, and handling any complaints.
Position Overview
We are seeking an experienced and level-headed Customer Service Manager to both lead and work alongside our customer service team at Beachball Properties. This role supervises in-house Customer Service Representatives and offshore Virtual Assistants while also staying in the trenches — answering phones, emails, and handling customer inquiries daily.
This person will oversee scheduling, approve/deny time off, handle escalations, and ensure a consistently high standard of service across all communication channels. The ideal candidate is professional, organized, and skilled at de-escalating difficult situations, while also mentoring and coaching their team.
Key Responsibilities
Team Leadership & Supervision
- Directly supervise Customer Service Representatives and Virtual Assistants.
- Develop weekly and monthly work schedules to ensure full coverage across shifts.
- Approve and deny time off requests in alignment with business needs.
- Provide ongoing training, coaching, and performance feedback.
Customer Support (Hands-On Role)
- Answer phones, emails, and text messages daily, working alongside the team.
- Manage Airbnb, VRBO, and other booking platform communications.
- Handle escalated customer issues in a calm and professional manner.
- Monitor team responses to ensure accuracy, professionalism, and timely resolution.
- Act as point of contact between departments.
Operational Management
- Ensure customer service systems, processes, and tools are used effectively and consistently.
- Collaborate with Owner Relations, Housekeeping, and Maintenance teams to streamline communications.
- Track customer service metrics (response times, resolution times, satisfaction rates) and provide regular reports to leadership.
Problem Solving & Continuous Improvement
- Identify areas for improved efficiency and recommend solutions.
- Implement best practices for customer service and guest relations.
- Foster a positive, solution-oriented culture within the customer service team.
Qualifications
- Customer Satisfaction, Customer Service Management, and Customer Support skills
- Strong Analytical Skills to assess data and improve customer service processes
- Excellent Communication skills, both written and verbal
- Experience in team management and leadership
- Problem-solving skills and ability to handle challenging situations
- Familiarity with customer service software and tools
- Ability to work independently and collaboratively
- Strong organizational skills and attention to detail.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Bachelor's degree in Business, Hospitality, or a related field is preferred
- 3+ years of experience in customer service, with at least 1–2 years in a supervisory or management role.
- Hands-on experience answering phones, emails, and online customer platforms.
- Airbnb/VRBO or similar booking platform experience preferred.
- Hospitality or property management experience preferred.
Why Join Us?
Join our team and be part of a dynamic work environment where your contributions make a difference. We value our employees and provide opportunities for growth and development.
Job Type: Full-time; On-Site; On-Call After Hours
- Ability to work flexible hours, including potential weekends and holidays as needed. On-call after hours and weekends for emergency escalations.
Benefits
- Paid time off, 401K, and other potential benefits.
Customer Service Technician
Posted 4 days ago
Job Viewed
Job Description
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.
Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a reality.designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web!
Job Description
Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas.
As a Customer Service Technician, you may be required to work varying shifts that include mandatory overtime, weekends, and holidays.
As a Customer Service Technician your responsibilities will include:
- Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment
- Performing maintenance and repair on outside plant facilities
- Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables
- Observing all safety rules and regulations
- Assisting other technical personnel in the performance of their duties when requested
- Actively supporting sales and marketing related activities
- Directing customer facing work and sales referrals
WHAT IT TAKES TO CATCH OUR EYE
- High School diploma (or equivalent) or higher
- Ability to distinguish colors on facilities
- Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.)
- Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full)
- Basic computer skills including MS Office applications
- Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes)
- Ability to work aloft (e.g. ladder)
- Ability to work outside in all weather conditions and at various hours of the day/night
- A valid driver's license and satisfactory driving record
- Positive and professional appearance and demeanor when communicating the company's products and services to our customers
- Accountability/dependability (on time and on load when scheduled and serve on call as needed)
- Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures)
- Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills)
- Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions
- Active Learning (curious seeker of added information and actively works to improve skills and knowledge)
- Prior experience as a customer facing telecom operations technician
- Basic electricity training/certification or documented equivalent work experience
- ADSL installation/repair experience (self/full installs)
- A+/Net + Certified Required Soft Skills
#LI-GF1
Additional Information
WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Inclusion and belonging are at the center of our grounding belief in Being Real .
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact to initiate the accommodations process.
For all applicants, please take a moment to review our Privacy Notices:
- Brightspeed's Privacy Notice for California Residents
- Brightspeed's Privacy Notice
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Customer Service Associate

Posted 1 day ago
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Job Description
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Part-time
**Job Function:** Retail
**Full Store Address:** 698 S MCKENZIE ST,FOLEY,AL,36535
**Full District Office Address:** 698 S MCKENZIE ST,FOLEY,AL, -S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 01318-FOLEY AL
**Pay Type:** Hourly
**Start Rate:** 15
**Max Rate:** 17.5
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Customer Service/Sales

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**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Retail Customer Service Cashier
Posted today
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Location: Loxley, AL, US, 36551
Welcome to Love's! Our cashiers work in a fast-paced environment and maintain clean places while having friendly faces. They provide fast, friendly, and accurate services for customers. They may perform various duties depending on business needs so flexibility and teamwork skills are important. No experience? No problem. We will teach you!
Job Functions:
- General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs.
- Balancing a cash register by completing customer transactions and offering additional sales opportunities to customers while following all state and local laws.
- Use a variety of methods and technology to ensure proper food safety conditions of our fresh food and deli products.
- Responsibility for cleaning your direct working area, the sales floor, restrooms, showers, gas/diesel pumps, and completing trash runs.
- Additional duties could include cross training in other departments such as Restaurant Services, Fresh Kitchen, Facility Maintenance, and leadership roles.
- Ability to move, lift 25+ pounds. Ability to work in various temperatures.
Our Culture
We are a 60-year family-owned enterprise that creates an environment where team members can thrive, driving the company forward and building a rewarding career with unmatched growth opportunities. Come see why Love's Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023.
Love's Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply. Love's has been fueling customers' journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company's core business is travel stops and convenience stores with more than 630 locations in 42 states. Love's continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love's serves and maintaining an inclusive and diverse workplace are hallmarks of the company's award-winning culture.
The Love's Family of Companies includes:
- Gemini Motor Transport, one of the industry's safest trucking fleets.
- Speedco and Love's Truck Care, the largest oil change and preventive maintenance and total truck care network.
- Musket, a rapidly growing, Houston-based commodities supplier and trader.
- Trillium, a Houston-based alternative fuels expert.
- TVC Pro-driver, a commercial driver's license (CDL) protection subscription service.
Nearest Major Market: Daphne Nearest Secondary Market: Fairhope Job Segment: Retail Sales, Facilities, Seasonal, Retail, Customer Service, Operations
Retail Customer Service Cashier
Posted today
Job Viewed
Job Description
Customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs. Balancing a cash register by completing customer transactions and offering additional Customer Service, Cashier, Retail, Service, Customer