7,650 Store Manager jobs in the United States

Waterway is hiring for its renowned Manager Training and Development Program in the Cleveland Area.

You don’t have to sit at a desk to earn good money and learn how to effectively manage and run a business. You can do that while being active and outdoors as a Manager at Waterway Carwash. Our Learn to Lead^® Manager Development Program teaches you how to run our business so that you can run any business.

Successful Managers are highly motivated people who desire to work where they can get high-quality business and people management experience, where hard work is recognized, and where there is a clear-but path to advancement. Waterway Carwash is that place! We look for energetic leaders with the ambition and leadership skills to fast-track their way through our highly structured Learn to Lead^® Manager Development Program as they continue their growth.

Waterway’s Learn 2 Lead Management Development Program, the “L2L” is one-of-a-kind:

• Highly structured – distinct levels with defined training and objectives - you always know exactly what you need to do to get promoted!
• Mentored every step of the way - we help you get better every day.
• Learn how to run a Waterway location (OR ANY BUSINESS!),and fast-track up the VERY TALL Waterway ladder!
• Be one of the managers running the location and leading a large team of hourly team members.
• Learn to lead! Be the coach! Be the mentor! Be the role model! Be the boss!

Target Compensation (based on 45 hours per week):

• $51,667 year one. $8,167 year two. 63,833 year three.
• Paid per hour - the more you work the more you get paid!
• Typical schedule is 45 hours each week (5 working days and 2 days off)

Benefits & Perks:

• Paid Time Off (PTO) - up to 12 days earned the first year.
• Medical Benefits – Health, Dental, and Vision Insurance coverage starts within 60 days.
• Long-term Investment Matching Program
• College Tuition Assistance Program – continuing your education? Up to $4,0 0 in tuition expenses covered.
• Very generous Referral Bonus Program
• Casual Waterway Manager uniforms provided.
• Stay active in an outdoor, fast-paced work environment (NOT a desk job!)
• FREE CAR WASHES & FUEL DISCOUNTS

Managers in the L2L may work at any of our 5 Cleveland area Waterway Locations:

• Aurora / Solon - 7010 N Aurora Rd, Aurora, OH 44202
• Hudson - 5611 Darrow Rd, Hudson, OH 44236
• Parma (Waterway Express) - 7200 Brookpark Rd, Cleveland, OH 44129
• Pepper Pike - 30299 Chagrin Blvd, Pepper Pike, OH 44124
• South Euclid (Waterway Express) - 2128 Warrensville Center Rd, Cleveland, OH 44121

While completing the L2L^® training program, Waterway Managers have a variety of responsibilities running the store:

Provide excellent customer service:

• Lead by example in delivering outstanding customer service. Positively and enthusiastically greet customers, identify needs, and sell car wash services, memberships, and other services.
• Identify, address, and correct any customer concern or dissatisfaction.
• Build customer satisfaction, repeat business, and loyalty through delivery of great service and a positive customer experience.
• Effectively manage daily operations, lead and manage team to meet customer expectations.
• Maintain a safe, clean, and organized environment to ensure a positive visit for every customer including but not limited to: Outside areas: gas pump islands, payment terminal, entrance to tunnel, and customer waiting areas.

Manage daily operations:

• Coordinate daily store production through planning and execution. Staff store based on forecasted business needs and adjust in response to changes in demand.
• Ensure store is opened and staffed correctly. When closing, ensure that all closing procedures are followed, and all assets are adequately secured.
• Maintain high service standards by managing quality and customer service standards. Perform quality checks to verify results, coach team to improve results, identify trends and recommend improvements.
• Complete all required administrative tasks punctually and accurately.
• Respond to and effectively resolve customer and employee concerns and issues. Troubleshoot equipment breakdowns or failures. Monitor and manage store inventories.
• Complete regular audits and ensure the store meets appearance and safety standards.

Lead, manage, and supervise employees:

• Provide daily direction and coaching to employees to enhance performance and employee satisfaction.
• Coach, mentor, and develop employees. Provide effective orientation, training, and feedback to develop employees.
• Create and maintain a positive, professional, and safe work environment that is in alignment with Waterway’s culture, mission, and core values.
• Create weekly employee schedules that ensures sufficient labor coverage for all key positions, meets business demands, and the needs of employees.
• Perform other safety, cleaning, and maintenance tasks as needed.
• Be trained and able to perform essential functions of all hourly positions.
• Support, enforce, and follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety. Report any damage or injury report in a timely manner, following all established procedures.
• Various other functions as identified and directed by management.

• Current and valid drivers’ license;
• Must have an associate’s degree or above (or a current college senior) OR at least 2 years’ experience in any of the following:
  • Supervisory or management experience, preferably in a retail or hospitality setting
  • Professional Sales (B2B or B2C), or
  • Military Leadership
• Available to work a retail schedule (5 of 7 days, 45 hours, including weekend and holidays).
• At least 16 years of age;
• Authorized to work in the US and not require sponsorship now or in the future.

• Environmental – will work outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
• Physical – periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
• Vision and Hearing – Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
• Language – must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
• Attendance – maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.

If an accommodation is needed to participate in the application process, you may request one by contacting our Recruiting Department ( ). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally protected status.

Waterway is hiring for its renowned Manager Training and Development Program in the Cleveland Area.

You don’t have to sit at a desk to earn good money and learn how to effectively manage and run a business. You can do that while being active and outdoors as a Manager at Waterway Carwash. Our Learn to Lead^® Manager Development Program teaches you how to run our business so that you can run any business.

Successful Managers are highly motivated people who desire to work where they can get high-quality business and people management experience, where hard work is recognized, and where there is a clear-but path to advancement. Waterway Carwash is that place! We look for energetic leaders with the ambition and leadership skills to fast-track their way through our highly structured Learn to Lead^® Manager Development Program as they continue their growth.

Waterway’s Learn 2 Lead Management Development Program, the “L2L” is one-of-a-kind:

• Highly structured – distinct levels with defined training and objectives - you always know exactly what you need to do to get promoted!
• Mentored every step of the way - we help you get better every day.
• Learn how to run a Waterway location (OR ANY BUSINESS!),and fast-track up the VERY TALL Waterway ladder!
• Be one of the managers running the location and leading a large team of hourly team members.
• Learn to lead! Be the coach! Be the mentor! Be the role model! Be the boss!

Target Compensation (based on 45 hours per week):

• $51,667 year one. $8,167 year two. 63,833 year three.
• Paid per hour - the more you work the more you get paid!
• Typical schedule is 45 hours each week (5 working days and 2 days off)

Benefits & Perks:

• Paid Time Off (PTO) - up to 12 days earned the first year.
• Medical Benefits – Health, Dental, and Vision Insurance coverage starts within 60 days.
• Long-term Investment Matching Program
• College Tuition Assistance Program – continuing your education? Up to $4,0 0 in tuition expenses covered.
• Very generous Referral Bonus Program
• Casual Waterway Manager uniforms provided.
• Stay active in an outdoor, fast-paced work environment (NOT a desk job!)
• FREE CAR WASHES & FUEL DISCOUNTS

Managers in the L2L may work at any of our 5 Cleveland area Waterway Locations:

• Aurora / Solon - 7010 N Aurora Rd, Aurora, OH 44202
• Hudson - 5611 Darrow Rd, Hudson, OH 44236
• Parma (Waterway Express) - 7200 Brookpark Rd, Cleveland, OH 44129
• Pepper Pike - 30299 Chagrin Blvd, Pepper Pike, OH 44124
• South Euclid (Waterway Express) - 2128 Warrensville Center Rd, Cleveland, OH 44121

While completing the L2L^® training program, Waterway Managers have a variety of responsibilities running the store:

Provide excellent customer service:

• Lead by example in delivering outstanding customer service. Positively and enthusiastically greet customers, identify needs, and sell car wash services, memberships, and other services.
• Identify, address, and correct any customer concern or dissatisfaction.
• Build customer satisfaction, repeat business, and loyalty through delivery of great service and a positive customer experience.
• Effectively manage daily operations, lead and manage team to meet customer expectations.
• Maintain a safe, clean, and organized environment to ensure a positive visit for every customer including but not limited to: Outside areas: gas pump islands, payment terminal, entrance to tunnel, and customer waiting areas.

Manage daily operations:

• Coordinate daily store production through planning and execution. Staff store based on forecasted business needs and adjust in response to changes in demand.
• Ensure store is opened and staffed correctly. When closing, ensure that all closing procedures are followed, and all assets are adequately secured.
• Maintain high service standards by managing quality and customer service standards. Perform quality checks to verify results, coach team to improve results, identify trends and recommend improvements.
• Complete all required administrative tasks punctually and accurately.
• Respond to and effectively resolve customer and employee concerns and issues. Troubleshoot equipment breakdowns or failures. Monitor and manage store inventories.
• Complete regular audits and ensure the store meets appearance and safety standards.

Lead, manage, and supervise employees:

• Provide daily direction and coaching to employees to enhance performance and employee satisfaction.
• Coach, mentor, and develop employees. Provide effective orientation, training, and feedback to develop employees.
• Create and maintain a positive, professional, and safe work environment that is in alignment with Waterway’s culture, mission, and core values.
• Create weekly employee schedules that ensures sufficient labor coverage for all key positions, meets business demands, and the needs of employees.
• Perform other safety, cleaning, and maintenance tasks as needed.
• Be trained and able to perform essential functions of all hourly positions.
• Support, enforce, and follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety. Report any damage or injury report in a timely manner, following all established procedures.
• Various other functions as identified and directed by management.

• Current and valid drivers’ license;
• Must have an associate’s degree or above (or a current college senior) OR at least 2 years’ experience in any of the following:
  • Supervisory or management experience, preferably in a retail or hospitality setting
  • Professional Sales (B2B or B2C), or
  • Military Leadership
• Available to work a retail schedule (5 of 7 days, 45 hours, including weekend and holidays).
• At least 16 years of age;
• Authorized to work in the US and not require sponsorship now or in the future.

• Environmental – will work outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
• Physical – periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
• Vision and Hearing – Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
• Language – must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
• Attendance – maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.

If an accommodation is needed to participate in the application process, you may request one by contacting our Recruiting Department ( ). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally protected status.

Waterway is hiring for its renowned Manager Training and Development Program in the Cleveland Area.

You don’t have to sit at a desk to earn good money and learn how to effectively manage and run a business. You can do that while being active and outdoors as a Manager at Waterway Carwash. Our Learn to Lead^® Manager Development Program teaches you how to run our business so that you can run any business.

Successful Managers are highly motivated people who desire to work where they can get high-quality business and people management experience, where hard work is recognized, and where there is a clear-but path to advancement. Waterway Carwash is that place! We look for energetic leaders with the ambition and leadership skills to fast-track their way through our highly structured Learn to Lead^® Manager Development Program as they continue their growth.

Waterway’s Learn 2 Lead Management Development Program, the “L2L” is one-of-a-kind:

• Highly structured – distinct levels with defined training and objectives - you always know exactly what you need to do to get promoted!
• Mentored every step of the way - we help you get better every day.
• Learn how to run a Waterway location (OR ANY BUSINESS!),and fast-track up the VERY TALL Waterway ladder!
• Be one of the managers running the location and leading a large team of hourly team members.
• Learn to lead! Be the coach! Be the mentor! Be the role model! Be the boss!

Target Compensation (based on 45 hours per week):

• $51,667 year one. $8,167 year two. 63,833 year three.
• Paid per hour - the more you work the more you get paid!
• Typical schedule is 45 hours each week (5 working days and 2 days off)

Benefits & Perks:

• Paid Time Off (PTO) - up to 12 days earned the first year.
• Medical Benefits – Health, Dental, and Vision Insurance coverage starts within 60 days.
• Long-term Investment Matching Program
• College Tuition Assistance Program – continuing your education? Up to $4,0 0 in tuition expenses covered.
• Very generous Referral Bonus Program
• Casual Waterway Manager uniforms provided.
• Stay active in an outdoor, fast-paced work environment (NOT a desk job!)
• FREE CAR WASHES & FUEL DISCOUNTS

Managers in the L2L may work at any of our 5 Cleveland area Waterway Locations:

• Aurora / Solon - 7010 N Aurora Rd, Aurora, OH 44202
• Hudson - 5611 Darrow Rd, Hudson, OH 44236
• Parma (Waterway Express) - 7200 Brookpark Rd, Cleveland, OH 44129
• Pepper Pike - 30299 Chagrin Blvd, Pepper Pike, OH 44124
• South Euclid (Waterway Express) - 2128 Warrensville Center Rd, Cleveland, OH 44121

While completing the L2L^® training program, Waterway Managers have a variety of responsibilities running the store:

Provide excellent customer service:

• Lead by example in delivering outstanding customer service. Positively and enthusiastically greet customers, identify needs, and sell car wash services, memberships, and other services.
• Identify, address, and correct any customer concern or dissatisfaction.
• Build customer satisfaction, repeat business, and loyalty through delivery of great service and a positive customer experience.
• Effectively manage daily operations, lead and manage team to meet customer expectations.
• Maintain a safe, clean, and organized environment to ensure a positive visit for every customer including but not limited to: Outside areas: gas pump islands, payment terminal, entrance to tunnel, and customer waiting areas.

Manage daily operations:

• Coordinate daily store production through planning and execution. Staff store based on forecasted business needs and adjust in response to changes in demand.
• Ensure store is opened and staffed correctly. When closing, ensure that all closing procedures are followed, and all assets are adequately secured.
• Maintain high service standards by managing quality and customer service standards. Perform quality checks to verify results, coach team to improve results, identify trends and recommend improvements.
• Complete all required administrative tasks punctually and accurately.
• Respond to and effectively resolve customer and employee concerns and issues. Troubleshoot equipment breakdowns or failures. Monitor and manage store inventories.
• Complete regular audits and ensure the store meets appearance and safety standards.

Lead, manage, and supervise employees:

• Provide daily direction and coaching to employees to enhance performance and employee satisfaction.
• Coach, mentor, and develop employees. Provide effective orientation, training, and feedback to develop employees.
• Create and maintain a positive, professional, and safe work environment that is in alignment with Waterway’s culture, mission, and core values.
• Create weekly employee schedules that ensures sufficient labor coverage for all key positions, meets business demands, and the needs of employees.
• Perform other safety, cleaning, and maintenance tasks as needed.
• Be trained and able to perform essential functions of all hourly positions.
• Support, enforce, and follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety. Report any damage or injury report in a timely manner, following all established procedures.
• Various other functions as identified and directed by management.

• Current and valid drivers’ license;
• Must have an associate’s degree or above (or a current college senior) OR at least 2 years’ experience in any of the following:
  • Supervisory or management experience, preferably in a retail or hospitality setting
  • Professional Sales (B2B or B2C), or
  • Military Leadership
• Available to work a retail schedule (5 of 7 days, 45 hours, including weekend and holidays).
• At least 16 years of age;
• Authorized to work in the US and not require sponsorship now or in the future.

• Environmental – will work outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
• Physical – periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
• Vision and Hearing – Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
• Language – must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
• Attendance – maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.

If an accommodation is needed to participate in the application process, you may request one by contacting our Recruiting Department ( ). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally protected status.

Waterway is hiring for its renowned Manager Training and Development Program in the Cleveland Area.

You don’t have to sit at a desk to earn good money and learn how to effectively manage and run a business. You can do that while being active and outdoors as a Manager at Waterway Carwash. Our Learn to Lead^® Manager Development Program teaches you how to run our business so that you can run any business.

Successful Managers are highly motivated people who desire to work where they can get high-quality business and people management experience, where hard work is recognized, and where there is a clear-but path to advancement. Waterway Carwash is that place! We look for energetic leaders with the ambition and leadership skills to fast-track their way through our highly structured Learn to Lead^® Manager Development Program as they continue their growth.

Waterway’s Learn 2 Lead Management Development Program, the “L2L” is one-of-a-kind:

• Highly structured – distinct levels with defined training and objectives - you always know exactly what you need to do to get promoted!
• Mentored every step of the way - we help you get better every day.
• Learn how to run a Waterway location (OR ANY BUSINESS!),and fast-track up the VERY TALL Waterway ladder!
• Be one of the managers running the location and leading a large team of hourly team members.
• Learn to lead! Be the coach! Be the mentor! Be the role model! Be the boss!

Target Compensation (based on 45 hours per week):

• $51,667 year one. $8,167 year two. 63,833 year three.
• Paid per hour - the more you work the more you get paid!
• Typical schedule is 45 hours each week (5 working days and 2 days off)

Benefits & Perks:

• Paid Time Off (PTO) - up to 12 days earned the first year.
• Medical Benefits – Health, Dental, and Vision Insurance coverage starts within 60 days.
• Long-term Investment Matching Program
• College Tuition Assistance Program – continuing your education? Up to $4,0 0 in tuition expenses covered.
• Very generous Referral Bonus Program
• Casual Waterway Manager uniforms provided.
• Stay active in an outdoor, fast-paced work environment (NOT a desk job!)
• FREE CAR WASHES & FUEL DISCOUNTS

Managers in the L2L may work at any of our 5 Cleveland area Waterway Locations:

• Aurora / Solon - 7010 N Aurora Rd, Aurora, OH 44202
• Hudson - 5611 Darrow Rd, Hudson, OH 44236
• Parma (Waterway Express) - 7200 Brookpark Rd, Cleveland, OH 44129
• Pepper Pike - 30299 Chagrin Blvd, Pepper Pike, OH 44124
• South Euclid (Waterway Express) - 2128 Warrensville Center Rd, Cleveland, OH 44121

While completing the L2L^® training program, Waterway Managers have a variety of responsibilities running the store:

Provide excellent customer service:

• Lead by example in delivering outstanding customer service. Positively and enthusiastically greet customers, identify needs, and sell car wash services, memberships, and other services.
• Identify, address, and correct any customer concern or dissatisfaction.
• Build customer satisfaction, repeat business, and loyalty through delivery of great service and a positive customer experience.
• Effectively manage daily operations, lead and manage team to meet customer expectations.
• Maintain a safe, clean, and organized environment to ensure a positive visit for every customer including but not limited to: Outside areas: gas pump islands, payment terminal, entrance to tunnel, and customer waiting areas.

Manage daily operations:

• Coordinate daily store production through planning and execution. Staff store based on forecasted business needs and adjust in response to changes in demand.
• Ensure store is opened and staffed correctly. When closing, ensure that all closing procedures are followed, and all assets are adequately secured.
• Maintain high service standards by managing quality and customer service standards. Perform quality checks to verify results, coach team to improve results, identify trends and recommend improvements.
• Complete all required administrative tasks punctually and accurately.
• Respond to and effectively resolve customer and employee concerns and issues. Troubleshoot equipment breakdowns or failures. Monitor and manage store inventories.
• Complete regular audits and ensure the store meets appearance and safety standards.

Lead, manage, and supervise employees:

• Provide daily direction and coaching to employees to enhance performance and employee satisfaction.
• Coach, mentor, and develop employees. Provide effective orientation, training, and feedback to develop employees.
• Create and maintain a positive, professional, and safe work environment that is in alignment with Waterway’s culture, mission, and core values.
• Create weekly employee schedules that ensures sufficient labor coverage for all key positions, meets business demands, and the needs of employees.
• Perform other safety, cleaning, and maintenance tasks as needed.
• Be trained and able to perform essential functions of all hourly positions.
• Support, enforce, and follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety. Report any damage or injury report in a timely manner, following all established procedures.
• Various other functions as identified and directed by management.

• Current and valid drivers’ license;
• Must have an associate’s degree or above (or a current college senior) OR at least 2 years’ experience in any of the following:
  • Supervisory or management experience, preferably in a retail or hospitality setting
  • Professional Sales (B2B or B2C), or
  • Military Leadership
• Available to work a retail schedule (5 of 7 days, 45 hours, including weekend and holidays).
• At least 16 years of age;
• Authorized to work in the US and not require sponsorship now or in the future.

• Environmental – will work outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
• Physical – periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
• Vision and Hearing – Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
• Language – must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
• Attendance – maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.

If an accommodation is needed to participate in the application process, you may request one by contacting our Recruiting Department ( ). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally protected status.

The Opportunity:

Valvoline Instant Oil Change (VIOC) is growing fast – we’re planning to double our store footprint and need excellent leaders to grow with us! Upon joining our team, you’ll complete an accelerated manager-in-training program in as little as six months to develop into the role of Store Manager (aka Service Center Manager). This program is designed to build upon your established management experience and ensure you gain the additional skills, knowledge, and abilities of VIOC’s policies required to manage your store in the future . You’ll take the lead in helping to build ideal team players capable of differentiating VIOC’s service experience from all others. 

At VIOC, it all starts with our people. That’s why we foster a welcoming workplace for all team members and encourage those from a wide variety of diverse backgrounds and experiences to apply

How We'll Take Care of the Whole You:

• Starting pay: $22.25 per hour + Overtime at time and a half . Upon SCM promotion , you’ll convert to exempt status (base salary + bonus potential ) 
• On-the-job training – no previous automotive experience required 
• Paid time off (PTO) and holiday pay – because we value work-life boundaries! 
• No late evenings or holidays means more flexibility to do what you love. 
• Tuition and certification assistance
• Medical and prescription drug coverage  
• Dental, vision, and RRSP savings plans – 100% match up to 5% 
• Company provided uniforms and tools 
• 50% discount on VIOC automotive services 
• We promote from within – a commitment we are passionate about! 
• 11-time award-winning training program recognized by Training Magazine and the Association for Talent Development 

*Upon promotion to SCM, you’ll be paid every two weeks.  

**Terms and conditions apply, and benefits may differ depending on location  

What you’ll need to succeed:

• Minimum of one year of management experience required, preferably in a retail environment. 
• Experience coaching and developing a team 
• Knowledge of cash handling, facility, and safety control policies and practices 
• Ability to occasionally lift up to 50 pounds, stand for extended periods, and climb stairs 
• Ability to work in a non-climate-controlled environment 
• Have full mobility – can twist, stoop, and bend 
• High school diploma or equivalent 
• English fluency in reading, writing, and speaking 

How you'll make a difference:

• Assist in the daily operations of the service center, including inventory, labor management, and financial performance. 
• Build trust and win repeat, loyal customers. 
• Mentor, coach, and develop your team to become the next generation of VIOC leaders. 
• Help maintain a clean, well-organized service center and facilitate a safe and secure working environment. 
• Work with your team to ensure excellent customer service and perform oil changes and additional car maintenance services. 

How you'll advance in your career:

At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here to learn more and

to hear from some of our ‘Vamily’ members. With an award-winning training program, commitment to safety, and fair

and honest values, we’re here to help you reach every milestone.

Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email to make a request for reasonable accommodation during any aspect of the recruitment and selection process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Waterway is hiring for its renowned Manager Training and Development Program in the St. Louis Area.

You don’t have to sit at a desk to earn good money and learn how to effectively manage and run a business. You can do that while being active and outdoors as a Manager at Waterway Carwash. Our Learn to Lead^® Manager Development Program teaches you how to run our business so that you can run any business.

Successful Managers are highly motivated people who desire to work where they can get high-quality business and people management experience, where hard work is recognized, and where there is a clear-but path to advancement. Waterway Carwash is that place! We look for energetic leaders with the ambition and leadership skills to fast-track their way through our highly structured Learn to Lead^® Manager Development Program as they continue their growth.

Waterway’s Learn 2 Lead Management Development Program, the “L2L” is one-of-a-kind:

• Highly structured – distinct levels with defined training and objectives - you always know exactly what you need to do to get promoted!
• Mentored every step of the way - we help you get better every day.
• Learn how to run a Waterway location (OR ANY BUSINESS!),and fast-track up the VERY TALL Waterway ladder!
• Be one of the managers running the location and leading a large team of hourly team members.
• Learn to lead! Be the coach! Be the mentor! Be the role model! Be the boss!

Target Compensation (based on 45 hours per week):

• $51,677 year one. $8,167 year two. 65,167 year three.
• Paid per hour - the more you work the more you get paid!
• Typical schedule is 45 hours each week (5 working days and 2 days off)

Benefits & Perks:

• Paid Time Off (PTO) - up to 12 days earned the first year.
• Medical Benefits – Health, Dental, and Vision Insurance coverage starts within 60 days.
• Long-term Investment Matching Program
• College Tuition Assistance Program – continuing your education? Up to $4,0 0 in tuition expenses covered.
• Very generous Referral Bonus Program
• Casual Waterway Manager uniforms provided.
• Stay active in an outdoor, fast-paced work environment (NOT a desk job!)
• FREE CAR WASHES & FUEL DISCOUNTS

Managers in the L2L may work at any of our 10 St. Louis Waterway Locations:

• Chesterfield - 15606 Olive Blvd, Chesterfield, MO 63017
• Clayton (Waterway Express) - 122 S Hanley Rd, St. Louis, MO 63105
• Creve Coeur - 10559 Old Olive Street Rd, Creve Coeur, MO 63141
• Kingshighway (Waterway Express) - 2261 S Kingshighway, St. Louis, MO 63110
• Kirkwood - 10850 Manchester Rd, Kirkwood, MO 63122
• Maryland Heights / Westport - 11988 Westline Industrial Dr, Maryland Heights, MO 63146
• O'Fallon MO - 3995 Crusher Dr, O'Fallon, MO 63368
• Richmond Heights - 1200 S Brentwood Blvd, Richmond Heights, MO 63117
• Shrewsbury - 7201 Watson Rd, Shrewsbury, MO 63119
• Town and Country - 388 Lamp & Lantern Village, Chesterfield, MO 63017

While completing the L2L^® training program, Waterway Managers have a variety of responsibilities running the store:

Provide excellent customer service:

• Lead by example in delivering outstanding customer service. Positively and enthusiastically greet customers, identify needs, and sell car wash services, memberships, and other services.
• Identify, address, and correct any customer concern or dissatisfaction.
• Build customer satisfaction, repeat business, and loyalty through delivery of great service and a positive customer experience.
• Effectively manage daily operations, lead and manage team to meet customer expectations.
• Maintain a safe, clean, and organized environment to ensure a positive visit for every customer including but not limited to: Outside areas: gas pump islands, payment terminal, entrance to tunnel, and customer waiting areas.

Manage daily operations:

• Coordinate daily store production through planning and execution. Staff store based on forecasted business needs and adjust in response to changes in demand.
• Ensure store is opened and staffed correctly. When closing, ensure that all closing procedures are followed, and all assets are adequately secured.
• Maintain high service standards by managing quality and customer service standards. Perform quality checks to verify results, coach team to improve results, identify trends and recommend improvements.
• Complete all required administrative tasks punctually and accurately.
• Respond to and effectively resolve customer and employee concerns and issues. Troubleshoot equipment breakdowns or failures. Monitor and manage store inventories.
• Complete regular audits and ensure the store meets appearance and safety standards.

Lead, manage, and supervise employees:

• Provide daily direction and coaching to employees to enhance performance and employee satisfaction.
• Coach, mentor, and develop employees. Provide effective orientation, training, and feedback to develop employees.
• Create and maintain a positive, professional, and safe work environment that is in alignment with Waterway’s culture, mission, and core values.
• Create weekly employee schedules that ensures sufficient labor coverage for all key positions, meets business demands, and the needs of employees.
• Perform other safety, cleaning, and maintenance tasks as needed.
• Be trained and able to perform essential functions of all hourly positions.
• Support, enforce, and follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety. Report any damage or injury report in a timely manner, following all established procedures.
• Various other functions as identified and directed by management.

• Current and valid drivers’ license;
• Must have an associate’s degree or above (or a current college senior) OR at least 2 years’ experience in any of the following:
  • Supervisory or management experience, preferably in a retail or hospitality setting
  • Professional Sales (B2B or B2C), or
  • Military Leadership
• Available to work a retail schedule (5 of 7 days, 45 hours, including weekend and holidays).
• At least 16 years of age;
• Authorized to work in the US and not require sponsorship now or in the future.

• Environmental – will work outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
• Physical – periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
• Vision and Hearing – Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
• Language – must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
• Attendance – maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.

If an accommodation is needed to participate in the application process, you may request one by contacting our Recruiting Department ( ). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally protected status.

Waterway is hiring for its renowned Manager Training and Development Program in the St. Louis Area.

You don’t have to sit at a desk to earn good money and learn how to effectively manage and run a business. You can do that while being active and outdoors as a Manager at Waterway Carwash. Our Learn to Lead^® Manager Development Program teaches you how to run our business so that you can run any business.

Successful Managers are highly motivated people who desire to work where they can get high-quality business and people management experience, where hard work is recognized, and where there is a clear-but path to advancement. Waterway Carwash is that place! We look for energetic leaders with the ambition and leadership skills to fast-track their way through our highly structured Learn to Lead^® Manager Development Program as they continue their growth.

Waterway’s Learn 2 Lead Management Development Program, the “L2L” is one-of-a-kind:

• Highly structured – distinct levels with defined training and objectives - you always know exactly what you need to do to get promoted!
• Mentored every step of the way - we help you get better every day.
• Learn how to run a Waterway location (OR ANY BUSINESS!),and fast-track up the VERY TALL Waterway ladder!
• Be one of the managers running the location and leading a large team of hourly team members.
• Learn to lead! Be the coach! Be the mentor! Be the role model! Be the boss!

Target Compensation (based on 45 hours per week):

• $51,677 year one. $8,167 year two. 65,167 year three.
• Paid per hour - the more you work the more you get paid!
• Typical schedule is 45 hours each week (5 working days and 2 days off)

Benefits & Perks:

• Paid Time Off (PTO) - up to 12 days earned the first year.
• Medical Benefits – Health, Dental, and Vision Insurance coverage starts within 60 days.
• Long-term Investment Matching Program
• College Tuition Assistance Program – continuing your education? Up to $4,0 0 in tuition expenses covered.
• Very generous Referral Bonus Program
• Casual Waterway Manager uniforms provided.
• Stay active in an outdoor, fast-paced work environment (NOT a desk job!)
• FREE CAR WASHES & FUEL DISCOUNTS

Managers in the L2L may work at any of our 10 St. Louis Waterway Locations:

• Chesterfield - 15606 Olive Blvd, Chesterfield, MO 63017
• Clayton (Waterway Express) - 122 S Hanley Rd, St. Louis, MO 63105
• Creve Coeur - 10559 Old Olive Street Rd, Creve Coeur, MO 63141
• Kingshighway (Waterway Express) - 2261 S Kingshighway, St. Louis, MO 63110
• Kirkwood - 10850 Manchester Rd, Kirkwood, MO 63122
• Maryland Heights / Westport - 11988 Westline Industrial Dr, Maryland Heights, MO 63146
• O'Fallon MO - 3995 Crusher Dr, O'Fallon, MO 63368
• Richmond Heights - 1200 S Brentwood Blvd, Richmond Heights, MO 63117
• Shrewsbury - 7201 Watson Rd, Shrewsbury, MO 63119
• Town and Country - 388 Lamp & Lantern Village, Chesterfield, MO 63017

While completing the L2L^® training program, Waterway Managers have a variety of responsibilities running the store:

Provide excellent customer service:

• Lead by example in delivering outstanding customer service. Positively and enthusiastically greet customers, identify needs, and sell car wash services, memberships, and other services.
• Identify, address, and correct any customer concern or dissatisfaction.
• Build customer satisfaction, repeat business, and loyalty through delivery of great service and a positive customer experience.
• Effectively manage daily operations, lead and manage team to meet customer expectations.
• Maintain a safe, clean, and organized environment to ensure a positive visit for every customer including but not limited to: Outside areas: gas pump islands, payment terminal, entrance to tunnel, and customer waiting areas.

Manage daily operations:

• Coordinate daily store production through planning and execution. Staff store based on forecasted business needs and adjust in response to changes in demand.
• Ensure store is opened and staffed correctly. When closing, ensure that all closing procedures are followed, and all assets are adequately secured.
• Maintain high service standards by managing quality and customer service standards. Perform quality checks to verify results, coach team to improve results, identify trends and recommend improvements.
• Complete all required administrative tasks punctually and accurately.
• Respond to and effectively resolve customer and employee concerns and issues. Troubleshoot equipment breakdowns or failures. Monitor and manage store inventories.
• Complete regular audits and ensure the store meets appearance and safety standards.

Lead, manage, and supervise employees:

• Provide daily direction and coaching to employees to enhance performance and employee satisfaction.
• Coach, mentor, and develop employees. Provide effective orientation, training, and feedback to develop employees.
• Create and maintain a positive, professional, and safe work environment that is in alignment with Waterway’s culture, mission, and core values.
• Create weekly employee schedules that ensures sufficient labor coverage for all key positions, meets business demands, and the needs of employees.
• Perform other safety, cleaning, and maintenance tasks as needed.
• Be trained and able to perform essential functions of all hourly positions.
• Support, enforce, and follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety. Report any damage or injury report in a timely manner, following all established procedures.
• Various other functions as identified and directed by management.

• Current and valid drivers’ license;
• Must have an associate’s degree or above (or a current college senior) OR at least 2 years’ experience in any of the following:
  • Supervisory or management experience, preferably in a retail or hospitality setting
  • Professional Sales (B2B or B2C), or
  • Military Leadership
• Available to work a retail schedule (5 of 7 days, 45 hours, including weekend and holidays).
• At least 16 years of age;
• Authorized to work in the US and not require sponsorship now or in the future.

• Environmental – will work outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
• Physical – periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
• Vision and Hearing – Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
• Language – must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
• Attendance – maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.

If an accommodation is needed to participate in the application process, you may request one by contacting our Recruiting Department ( ). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally protected status.

Waterway is hiring for its renowned Manager Training and Development Program in the St. Louis Area.

You don’t have to sit at a desk to earn good money and learn how to effectively manage and run a business. You can do that while being active and outdoors as a Manager at Waterway Carwash. Our Learn to Lead^® Manager Development Program teaches you how to run our business so that you can run any business.

Successful Managers are highly motivated people who desire to work where they can get high-quality business and people management experience, where hard work is recognized, and where there is a clear-but path to advancement. Waterway Carwash is that place! We look for energetic leaders with the ambition and leadership skills to fast-track their way through our highly structured Learn to Lead^® Manager Development Program as they continue their growth.

Waterway’s Learn 2 Lead Management Development Program, the “L2L” is one-of-a-kind:

• Highly structured – distinct levels with defined training and objectives - you always know exactly what you need to do to get promoted!
• Mentored every step of the way - we help you get better every day.
• Learn how to run a Waterway location (OR ANY BUSINESS!),and fast-track up the VERY TALL Waterway ladder!
• Be one of the managers running the location and leading a large team of hourly team members.
• Learn to lead! Be the coach! Be the mentor! Be the role model! Be the boss!

Target Compensation (based on 45 hours per week):

• $51,667 year one. $8,167 year two. 65,167 year three.
• Paid per hour - the more you work the more you get paid!
• Typical schedule is 45 hours each week (5 working days and 2 days off)

Benefits & Perks:

• Paid Time Off (PTO) - up to 12 days earned the first year.
• Medical Benefits – Health, Dental, and Vision Insurance coverage starts within 60 days.
• Long-term Investment Matching Program
• College Tuition Assistance Program – continuing your education? Up to $4,0 0 in tuition expenses covered.
• Very generous Referral Bonus Program
• Casual Waterway Manager uniforms provided.
• Stay active in an outdoor, fast-paced work environment (NOT a desk job!)
• FREE CAR WASHES & FUEL DISCOUNTS

Managers in the L2L may work at any of our 10 St. Louis area Waterway Locations:

• Chesterfield - 15606 Olive Blvd, Chesterfield, MO 63017
• Clayton (Waterway Express) - 122 S Hanley Rd, St. Louis, MO 63105
• Creve Coeur - 10559 Old Olive Street Rd, Creve Coeur, MO 63141
• Kingshighway (Waterway Express) - 2261 S Kingshighway, St. Louis, MO 63110
• Kirkwood - 10850 Manchester Rd, Kirkwood, MO 63122
• Maryland Heights / Westport - 11988 Westline Industrial Dr, Maryland Heights, MO 63146
• O'Fallon MO - 3995 Crusher Dr, O'Fallon, MO 63368
• Richmond Heights - 1200 S Brentwood Blvd, Richmond Heights, MO 63117
• Shrewsbury - 7201 Watson Rd, Shrewsbury, MO 63119
• Town and Country - 388 Lamp & Lantern Village, Chesterfield, MO 63017

While completing the L2L^® training program, Waterway Managers have a variety of responsibilities running the store:

Provide excellent customer service:

• Lead by example in delivering outstanding customer service. Positively and enthusiastically greet customers, identify needs, and sell car wash services, memberships, and other services.
• Identify, address, and correct any customer concern or dissatisfaction.
• Build customer satisfaction, repeat business, and loyalty through delivery of great service and a positive customer experience.
• Effectively manage daily operations, lead and manage team to meet customer expectations.
• Maintain a safe, clean, and organized environment to ensure a positive visit for every customer including but not limited to: Outside areas: gas pump islands, payment terminal, entrance to tunnel, and customer waiting areas.

Manage daily operations:

• Coordinate daily store production through planning and execution. Staff store based on forecasted business needs and adjust in response to changes in demand.
• Ensure store is opened and staffed correctly. When closing, ensure that all closing procedures are followed, and all assets are adequately secured.
• Maintain high service standards by managing quality and customer service standards. Perform quality checks to verify results, coach team to improve results, identify trends and recommend improvements.
• Complete all required administrative tasks punctually and accurately.
• Respond to and effectively resolve customer and employee concerns and issues. Troubleshoot equipment breakdowns or failures. Monitor and manage store inventories.
• Complete regular audits and ensure the store meets appearance and safety standards.

Lead, manage, and supervise employees:

• Provide daily direction and coaching to employees to enhance performance and employee satisfaction.
• Coach, mentor, and develop employees. Provide effective orientation, training, and feedback to develop employees.
• Create and maintain a positive, professional, and safe work environment that is in alignment with Waterway’s culture, mission, and core values.
• Create weekly employee schedules that ensures sufficient labor coverage for all key positions, meets business demands, and the needs of employees.
• Perform other safety, cleaning, and maintenance tasks as needed.
• Be trained and able to perform essential functions of all hourly positions.
• Support, enforce, and follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety. Report any damage or injury report in a timely manner, following all established procedures.
• Various other functions as identified and directed by management.

• Current and valid drivers’ license;
• Must have have an associate’s degree or above (or a current college senior) OR at least 2 years’ experience in any of the following:
  • Supervisory or management experience, preferably in a retail or hospitality setting
  • Professional Sales (B2B or B2C), or
  • Military Leadership
• Available to work a retail schedule (5 of 7 days, 45 hours, including weekend and holidays).
• At least 16 years of age;
• Authorized to work in the US and not require sponsorship now or in the future.

• Environmental – will work outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
• Physical – periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
• Vision and Hearing – Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
• Language – must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
• Attendance – maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.

If an accommodation is needed to participate in the application process, you may request one by contacting our Recruiting Department ( ). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally protected status.

Waterway is hiring for its renowned Manager Training and Development Program in the St. Louis Area.

You don’t have to sit at a desk to earn good money and learn how to effectively manage and run a business. You can do that while being active and outdoors as a Manager at Waterway Carwash. Our Learn to Lead^® Manager Development Program teaches you how to run our business so that you can run any business.

Successful Managers are highly motivated people who desire to work where they can get high-quality business and people management experience, where hard work is recognized, and where there is a clear-but path to advancement. Waterway Carwash is that place! We look for energetic leaders with the ambition and leadership skills to fast-track their way through our highly structured Learn to Lead^® Manager Development Program as they continue their growth.

Waterway’s Learn 2 Lead Management Development Program, the “L2L” is one-of-a-kind:

• Highly structured – distinct levels with defined training and objectives - you always know exactly what you need to do to get promoted!
• Mentored every step of the way - we help you get better every day.
• Learn how to run a Waterway location (OR ANY BUSINESS!),and fast-track up the VERY TALL Waterway ladder!
• Be one of the managers running the location and leading a large team of hourly team members.
• Learn to lead! Be the coach! Be the mentor! Be the role model! Be the boss!

Target Compensation (based on 45 hours per week):

• $51,677 year one. $8,167 year two. 65,167 year three.
• Paid per hour - the more you work the more you get paid!
• Typical schedule is 45 hours each week (5 working days and 2 days off)

Benefits & Perks:

• Paid Time Off (PTO) - up to 12 days earned the first year.
• Medical Benefits – Health, Dental, and Vision Insurance coverage starts within 60 days.
• Long-term Investment Matching Program
• College Tuition Assistance Program – continuing your education? Up to $4,0 0 in tuition expenses covered.
• Very generous Referral Bonus Program
• Casual Waterway Manager uniforms provided.
• Stay active in an outdoor, fast-paced work environment (NOT a desk job!)
• FREE CAR WASHES & FUEL DISCOUNTS

Managers in the L2L may work at any of our 10 St. Louis Waterway Locations:

• Chesterfield - 15606 Olive Blvd, Chesterfield, MO 63017
• Clayton (Waterway Express) - 122 S Hanley Rd, St. Louis, MO 63105
• Creve Coeur - 10559 Old Olive Street Rd, Creve Coeur, MO 63141
• Kingshighway (Waterway Express) - 2261 S Kingshighway, St. Louis, MO 63110
• Kirkwood - 10850 Manchester Rd, Kirkwood, MO 63122
• Maryland Heights / Westport - 11988 Westline Industrial Dr, Maryland Heights, MO 63146
• O'Fallon MO - 3995 Crusher Dr, O'Fallon, MO 63368
• Richmond Heights - 1200 S Brentwood Blvd, Richmond Heights, MO 63117
• Shrewsbury - 7201 Watson Rd, Shrewsbury, MO 63119
• Town and Country - 388 Lamp & Lantern Village, Chesterfield, MO 63017

While completing the L2L^® training program, Waterway Managers have a variety of responsibilities running the store:

Provide excellent customer service:

• Lead by example in delivering outstanding customer service. Positively and enthusiastically greet customers, identify needs, and sell car wash services, memberships, and other services.
• Identify, address, and correct any customer concern or dissatisfaction.
• Build customer satisfaction, repeat business, and loyalty through delivery of great service and a positive customer experience.
• Effectively manage daily operations, lead and manage team to meet customer expectations.
• Maintain a safe, clean, and organized environment to ensure a positive visit for every customer including but not limited to: Outside areas: gas pump islands, payment terminal, entrance to tunnel, and customer waiting areas.

Manage daily operations:

• Coordinate daily store production through planning and execution. Staff store based on forecasted business needs and adjust in response to changes in demand.
• Ensure store is opened and staffed correctly. When closing, ensure that all closing procedures are followed, and all assets are adequately secured.
• Maintain high service standards by managing quality and customer service standards. Perform quality checks to verify results, coach team to improve results, identify trends and recommend improvements.
• Complete all required administrative tasks punctually and accurately.
• Respond to and effectively resolve customer and employee concerns and issues. Troubleshoot equipment breakdowns or failures. Monitor and manage store inventories.
• Complete regular audits and ensure the store meets appearance and safety standards.

Lead, manage, and supervise employees:

• Provide daily direction and coaching to employees to enhance performance and employee satisfaction.
• Coach, mentor, and develop employees. Provide effective orientation, training, and feedback to develop employees.
• Create and maintain a positive, professional, and safe work environment that is in alignment with Waterway’s culture, mission, and core values.
• Create weekly employee schedules that ensures sufficient labor coverage for all key positions, meets business demands, and the needs of employees.
• Perform other safety, cleaning, and maintenance tasks as needed.
• Be trained and able to perform essential functions of all hourly positions.
• Support, enforce, and follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety. Report any damage or injury report in a timely manner, following all established procedures.
• Various other functions as identified and directed by management.

• Current and valid drivers’ license;
• Must have an associate’s degree or above (or a current college senior) OR at least 2 years’ experience in any of the following:
  • Supervisory or management experience, preferably in a retail or hospitality setting
  • Professional Sales (B2B or B2C), or
  • Military Leadership
• Available to work a retail schedule (5 of 7 days, 45 hours, including weekend and holidays).
• At least 16 years of age;
• Authorized to work in the US and not require sponsorship now or in the future.

• Environmental – will work outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
• Physical – periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
• Vision and Hearing – Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
• Language – must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
• Attendance – maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.

If an accommodation is needed to participate in the application process, you may request one by contacting our Recruiting Department ( ). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally protected status.