58 Store Manager jobs in Leominster

Are you a high energy, passionate retail leader who is looking for the next step in their career?  Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you like discounts on gas and free coffee?

Then you may be the perfect addition to our team!

What We Offer:

• Competitive Wages
• Professional Structured Training program
• Work today, get paid tomorrow through our earned wage access program*
• Paid Time Off
• Medical/Health/Dental Coverage
• 401K with Company Match
• Team Member Discounts
• Tuition Reimbursement
• Employee Assistance Program
• Health Savings Account
• Company Spirit Days
• And much more!

Managers In Training will learn how to successfully manage the day to day responsibilities of running an EG America convenience store location from our finest leaders. You can expect to spend time with a Training Manager and Supervising Manager during your training, working various shifts to learn about our company, our retail team, our vendors and our guests. This role supports the Store Manager and other team members in delivering an exceptional guest shopping experience.

Training Process:

During official training weeks, Managers In Training work alongside Training Managers, gaining insight and best practices for managing a convenience store location. During supervisory weeks (in between training weeks) Managers In Training work a variety of shifts, alongside team members, putting their leadership training to practice. After training, Managers In Training become part of our bench leadership team, helping to fill in during absences until assigned to their own store.

Looking for growth opportunities? Our parent company, EG America, operates nearly 1700 locations across the United State, so there are always opportunities for you to move up the ladder!

What you’ll do:

• Greet Guests with a warm welcome and a smile!  After all, we are known for delivering exceptional Customer Service!
• Assist Store Manager with building and developing a strong store team: training, scheduling, and coaching team members. Act as a leader within the team by setting clear and measurable goals, holding self and others accountable, and communicating frequently and effectively.
• Monitor product levels on the sales floor, rotating stock and keeping product levels full. Our guests’ count on us to be 100% in-stock at all times.
• Oversee quality control, merchandising, & food safety programs in locations that offer hot food.
• We love to keep a clean store.  We work as a team to maintain the overall appearance and cleanliness of both interior and exterior of the store. Ensuring that the coffee station is clean and stocked; the food service area is spotless and the bathrooms are sparkling clean!  You will help by delegating and completing these tasks as necessary.
• Operate the cash register in an efficient manner
• In locations that offer hot food - Assist the Store Manager by overseeing quality control, merchandising, safety programs and other guidelines in place for successful food service operation. Perform other duties as assigned at the discretion of the Store Manager or District Manager.

Our doors are always open to our guests, rain or shine and on weekends & holidays.  Each Team Member contributes to delivering the best experience to our Guests by participating in all parts of the job. 

At EG America, it’s important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional Customer Service and have a strong retail management background, then we'd love to meet you. The rest can be taught!

Minimum Education: High School or GED

Preferred Education:

Minimum Experience: 1 year retail or food experience 

Preferred Experience: 1 year in retail, guest service or restaurant, in a leadership role

Preferred Licenses/Certifications and Skills: ServSafe /Food Safety certification a plus but not mandatory

Soft Skills:

• Comfortable talking and interacting with guests and team members
• High energy
• Ability to move from one activity to another quickly
• Team oriented;  willing to give extra effort to help others
• Computer skills are helpful

Scheduling: This position is full-time and involves working a variety of hours, day and night, as EG America locations can be open 24 hours depending on the store.  Weekend & Holiday hours are required.  

Hours & Conditions:      Full-time – 40 regular hours maximum with 5 hours overtime required

Travel: 5%. Ability to deliver deposits to the bank independently (where applicable) and have own vehicle to do so.

Physical Requirements: Ability to maneuver and regularly lift and or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 40 pounds. Ability to stand/walk 8 hours a day; reach overhead, bend, squat, twist, reach, grasp and grip and work in cooler (cold temperatures). The noise level in the work environment is usually moderate.

Other: Specialized attire required in food establishments (hats or visors, gloves etc. provided)

Are you a high energy, passionate retail leader who is looking for the next step in their career?  Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you like discounts on gas and free coffee?

Then you may be the perfect addition to our team!

What We Offer:

• Competitive Wages
• Professional Structured Training program
• Work today, get paid tomorrow through our earned wage access program*
• Paid Time Off
• Medical/Health/Dental Coverage
• 401K with Company Match
• Team Member Discounts
• Tuition Reimbursement
• Employee Assistance Program
• Health Savings Account
• Company Spirit Days
• And much more!

Managers In Training will learn how to successfully manage the day to day responsibilities of running an EG America convenience store location from our finest leaders. You can expect to spend time with a Training Manager and Supervising Manager during your training, working various shifts to learn about our company, our retail team, our vendors and our guests. This role supports the Store Manager and other team members in delivering an exceptional guest shopping experience.

Training Process:

During official training weeks, Managers In Training work alongside Training Managers, gaining insight and best practices for managing a convenience store location. During supervisory weeks (in between training weeks) Managers In Training work a variety of shifts, alongside team members, putting their leadership training to practice. After training, Managers In Training become part of our bench leadership team, helping to fill in during absences until assigned to their own store.

Looking for growth opportunities? Our parent company, EG America, operates nearly 1700 locations across the United State, so there are always opportunities for you to move up the ladder!

What you’ll do:

• Greet Guests with a warm welcome and a smile!  After all, we are known for delivering exceptional Customer Service!
• Assist Store Manager with building and developing a strong store team: training, scheduling, and coaching team members. Act as a leader within the team by setting clear and measurable goals, holding self and others accountable, and communicating frequently and effectively.
• Monitor product levels on the sales floor, rotating stock and keeping product levels full. Our guests’ count on us to be 100% in-stock at all times.
• Oversee quality control, merchandising, & food safety programs in locations that offer hot food.
• We love to keep a clean store.  We work as a team to maintain the overall appearance and cleanliness of both interior and exterior of the store. Ensuring that the coffee station is clean and stocked; the food service area is spotless and the bathrooms are sparkling clean!  You will help by delegating and completing these tasks as necessary.
• Operate the cash register in an efficient manner
• In locations that offer hot food - Assist the Store Manager by overseeing quality control, merchandising, safety programs and other guidelines in place for successful food service operation. Perform other duties as assigned at the discretion of the Store Manager or District Manager.

Our doors are always open to our guests, rain or shine and on weekends & holidays.  Each Team Member contributes to delivering the best experience to our Guests by participating in all parts of the job. 

At EG America, it’s important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional Customer Service and have a strong retail management background, then we'd love to meet you. The rest can be taught!

Minimum Education: High School or GED

Preferred Education:

Minimum Experience: 1 year retail or food experience 

Preferred Experience: 1 year in retail, guest service or restaurant, in a leadership role

Preferred Licenses/Certifications and Skills: ServSafe /Food Safety certification a plus but not mandatory

Soft Skills:

• Comfortable talking and interacting with guests and team members
• High energy
• Ability to move from one activity to another quickly
• Team oriented;  willing to give extra effort to help others
• Computer skills are helpful

Scheduling: This position is full-time and involves working a variety of hours, day and night, as EG America locations can be open 24 hours depending on the store.  Weekend & Holiday hours are required.  

Hours & Conditions:      Full-time – 40 regular hours maximum with 5 hours overtime required

Travel: 5%. Ability to deliver deposits to the bank independently (where applicable) and have own vehicle to do so.

Physical Requirements: Ability to maneuver and regularly lift and or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 40 pounds. Ability to stand/walk 8 hours a day; reach overhead, bend, squat, twist, reach, grasp and grip and work in cooler (cold temperatures). The noise level in the work environment is usually moderate.

Other: Specialized attire required in food establishments (hats or visors, gloves etc. provided)

Company Info: 

 Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. 

Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color. 

Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry. 

Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.

Destination Monro -Your Career is Here!

About the Role:  

The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care Specialists, and Assistant Store Manager. Reporting to the District Manager, the Store Manager is responsible for providing the day-to-day leadership to the store and teammates, including selecting, coaching, and developing store teammates. This position supports Monro’s vision to be America’s leading auto and service tire service centers, trusted by our guests as the best place in their neighborhoods for quality automotive service and tires by promoting products and services to guests. 

Salary Range: The range for this role is from $63,000 - $72,000 This role is eligible for additional compensation and incentives. Pay will be based on experience level. 

Responsibilities:  

• Develop sales and technical teammates to produce a consistent 5-star Guest experience. 

• Ensure sales goals are achieved by assisting in the development and implementation of sales plans, thorough knowledge of services and products and the automotive industry.  

• Introduce tire and service products to guests to maximize sales and guest satisfaction and loyalty.   

• Support teammates in establishing and maintaining a productive sales environment by training and developing teammates on all shop operations and guest services.  

• Provide direction and oversight to other technicians and assist where needed with services/repairs. 

• Ensure the store is effectively staffed by managing the recruiting, hiring, training, scheduling, evaluating, performance management, and development of teammates.  

• Ensure expense control through the management of payroll, telephone usage, store maintenance and repairs, supplies, utilities, and other controllable expenses. 

• Responsible for inventory management to include pulling tires and parts, unloading and stocking inventory. 

• Audit courtesy inspections performed by teammates.

• Ensure store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition. 

• Schedule guest appointments and assign teammates according to their skill level for efficient and timely completion of vehicle services/repairs.  

• Achieve Monro’s sales goals by properly informing and recommending tire and service products and sales promotions. 

• Attend to all guest needs in areas of sales, service, complaints, and adjustments. 

• Build guest relationships to maximize customer satisfaction, loyalty, and retention. 

• Assist teammates in conveying repair and service needs to guests. 

• Understand and adhere to company policies and procedures, Governmental standards including environmental codes, and ASNI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.

• Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules. 

• Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc. 

• Perform other duties as assigned and required. 

Qualifications:  

• High School Diploma or equivalent.  

• Demonstrated leadership experience in a retail/sales environment.  

• Proven ability to manage, drive and deliver financial results while controlling costs.   

• Ability to influence and motivate a team to achieve set goals and objectives.  

• Ability to problem solve, manage inventory, merchandising, and customer service.  

• Communications skills to effectively communicate with teammates and guests. 

• Complete all Monro required training with the guidelines and timing provided. 

• Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR) and have the ability to operate customer’s vehicles to conduct test drives.

• Profile Summary:  

• Guest and team focused mindset with extensive experience in customer-facing, customer-centric environments 

• Excellent verbal and written communication skills with the ability to convey technical issues and write routine reports.  

• Business mentality with the drive to exceed established goals.  

• Possess basic math skills to calculate figures and amounts such as discounts, interest, and percentages. 

• Proactive with demonstrated proficiency in multi-tasking within a fast-paced environment. 

• Ability to take initiative in identifying problems, collecting data, and establishing facts to produce practical decisions and solutions. 

• Ability to effectively mentor, coach and develop teammates. 

• Ability to problem solve and resolve customer complaints. 

• Work Environment & Physical Requirements:  

This job operates in an automotive shop environment.  The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt and dust. Store Managers must be able to complete the following but not limited to: 

• Ability to work flexible hours, days, evenings, weekends, and holidays. 

• Must be able to lift, carry and stock merchandise and supplies up to 50 lbs. without assistance. 

• Frequent standing and walking for long periods of time. 

• Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. 

Benefits: 

• Performance based incentives  

• Paid vacation and holidays  

• Reimbursement for ASE Certifications  

• Reimbursement for State Inspection Licenses, where applicable  

• 401k eligibility immediately upon hire

• Direct Deposit

• Employee Discounts

• Healthcare, Vision, and Dental  

• Employee Access Perks

• Career Advancement Opportunities

This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon the Company’s needs.

Monro conducts criminal background checks for those positions with security and/or financial responsibilities.  All background checks are conducted in accordance with applicable federal, state and local law, including but not limited to the Fair Credit Reporting Act.  No applicant will be automatically disqualified because of a criminal record.  Rather, the Company will consider the nature of the crime(s), when it occurred, the applicant’s explanation, and the relationship to the position sought in making its determination.   

Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. 

Your next Destination!

Growth Opportunity:

At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.

Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard torace, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

• Develop sales and technical teammates to produce a consistent 5-star Guest experience.
• Ensure sales goals are achieved by assisting in the development and implementation of sales plans, thorough knowledge of services and products and the automotive industry.
• Introduce tire and service products to guests to maximize sales and guest satisfaction and loyalty.
• Support teammates in establishing and maintaining a productive sales environment by training and developing teammates on all shop operations and guest services.
• Provide direction and oversight to other technicians and assist where needed with services/repairs.
• Ensure the store is effectively staffed by managing the recruiting, hiring, training, scheduling, evaluating, performance management, and development of teammates.
• Ensure expense control through the management of payroll, telephone usage, store maintenance and repairs, supplies, utilities, and other controllable expenses.
• Responsible for inventory management to include pulling tires and parts, unloading and stocking inventory.

• Audit courtesy inspections performed by teammates.
• Ensure store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.
• Schedule guest appointments and assign teammates according to their skill level for efficient and timely completion of vehicle services/repairs.
• Achieve Monro's sales goals by properly informing and recommending tire and service products and sales promotions.
• Attend to all guest needs in areas of sales, service, complaints, and adjustments.
• Build guest relationships to maximize customer satisfaction, loyalty, and retention.
• Assist teammates in conveying repair and service needs to guests.
• Understand and adhere to company policies and procedures, Governmental standards including environmental codes, and ASNI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.
• Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.
• Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.
• Perform other duties as assigned and required.

• High School Diploma or equivalent.
• Demonstrated leadership experience in a retail/sales environment.
• Proven ability to manage, drive and deliver financial results while controlling costs.

• Ability to influence and motivate a team to achieve set goals and objectives.
• Ability to problem solve, manage inventory, merchandising, and customer service.
• Communications skills to effectively communicate with teammates and guests.
• Complete all Monro required training with the guidelines and timing provided.
• Must possess a current valid driver's license and have a satisfactory Motor Vehicle Report (MVR) and have the ability to operate customer's vehicles to conduct test drives.
• Profile Summary:
• Guest and team focused mindset with extensive experience in customer-facing, customer-centric environments
• Excellent verbal and written communication skills with the ability to convey technical issues and write routine reports.
• Business mentality with the drive to exceed established goals.
• Possess basic math skills to calculate figures and amounts such as discounts, interest, and percentages.
• Proactive with demonstrated proficiency in multi-tasking within a fast-paced environment.
• Ability to take initiative in identifying problems, collecting data, and establishing facts to produce practical decisions and solutions.
• Ability to effectively mentor, coach and develop teammates.
• Ability to problem solve and resolve customer complaints.
• Work Environment & Physical Requirements:
  
  This job operates in an automotive shop environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt and dust. Store Managers must be able to complete the following but not limited to:
• Ability to work flexible hours, days, evenings, weekends, and holidays.
• Must be able to lift, carry and stock merchandise and supplies up to 50 lbs. without assistance.
• Frequent standing and walking for long periods of time.
• Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.

• Performance based incentives
• Paid vacation and holidays
• Reimbursement for ASE Certifications
• Reimbursement for State Inspection Licenses, where applicable
• 401k eligibility immediately upon hire
• Direct Deposit
• Employee Discounts
• Healthcare, Vision, and Dental
• Employee Access Perks
• Career Advancement Opportunities