126 Store Manager jobs in Vass
Assistant Store Manager - Operations

Posted 16 days ago
Job Viewed
Job Description
Operations Assistant Store Manager in Training (OASM-IT) will gain hands-on experience in the key responsibilities and functions of a Operations Assistant Store Manager at The Home Depot. The OAM - IT will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. Throughout their training, OAMs in Training will become familiar with Manager on Duty duties and learn to manage various aspects of the store, including associates, sales, customer service, safety standards, product availability, store presentation, and overall profitability. They will learn to oversee the smooth operation of several key areas, including the Customer Service Desk, Receiving, Tool Rental, Order Fulfillment, Lot Loaders, and the Back Office. OASMs in Training will collaborate with the Store Manager, Assistant Store Managers (ASMs), and operational field teams and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations. OASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the OASM-IT training period, which will be up to 6 weeks, you will be learning to execute OASM key responsibilities.
**Key Responsibilities:**
+ 50% Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments.
+ 15% Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly
+ 15% Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations.
+ 10% Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP's), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink.
+ 10% Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times.
**Direct Manager/Direct Reports:**
+ This position reports to Store Manager
+ This position has 0 direct reports.
**Travel Requirements:**
+ Typically requires overnight travel less than 5% of the time.
**Physical Requirements:**
+ Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).
**Working Conditions:**
+ Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.
**Minimum Qualifications:**
+ Must be eighteen years of age or older.
+ Must be legally permitted to work in the United States.
**Preferred Qualifications:**
+ Demonstrated ability to collaborate and work effectively with cross-functional teams
**Minimum Education:**
+ The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
**Preferred Education:**
+ The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
**Minimum Years of Work Experience:**
+ 3
**Preferred Years of Work Experience:**
+ 3
**Minimum Leadership Experience:**
+ 2 + years of leadership experience
**Preferred Leadership Experience:**
+ 3 + years of leadership experience
**Certifications:**
+ None
**Competencies:**
+ Action Oriented
+ Collaborates
+ Communicates Effectively
+ Customer Focus
+ Resourceful
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $0.00 - $0.00
Store Manager
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Drive store sales and profitability by implementing effective sales strategies and achieving performance targets.
- Ensure an exceptional customer experience by coaching staff on customer service best practices.
- Manage inventory levels, conduct regular stock takes, and minimize shrinkage.
- Recruit, hire, train, and develop a talented team of sales associates and supervisors.
- Oversee daily store operations, including opening and closing procedures, cash handling, and adherence to policies.
- Implement visual merchandising standards to create an attractive and engaging store environment.
- Manage staff schedules to ensure adequate coverage and optimize labor costs.
- Conduct performance reviews and provide ongoing feedback to staff.
- Maintain store cleanliness, safety, and security standards.
- Analyze sales data and key performance indicators (KPIs) to identify trends and opportunities for improvement.
Qualifications:
- High school diploma or equivalent; Bachelor's degree in Business Administration or a related field is preferred.
- Minimum of 3-5 years of retail management experience, with a proven track record of success.
- Strong leadership, team-building, and motivational skills.
- Excellent customer service and interpersonal communication abilities.
- Proficiency in retail point-of-sale (POS) systems and inventory management software.
- Ability to analyze sales reports and make data-driven decisions.
- Strong organizational and time management skills.
- Flexibility to work varied shifts, including weekends and holidays.
- Passion for the retail industry and understanding of consumer trends.
- A proactive approach to problem-solving and operational efficiency.
Store Manager
Posted 8 days ago
Job Viewed
Job Description
Key Responsibilities:
- Lead and motivate a team of retail associates to achieve sales goals and deliver outstanding customer service.
- Manage all aspects of store operations, including inventory control, visual merchandising, and loss prevention.
- Recruit, train, and develop store staff to ensure high performance and professional growth.
- Monitor sales performance, analyze key metrics, and implement strategies to increase revenue and profitability.
- Ensure compliance with all company policies and procedures, including health, safety, and operational standards.
- Create and maintain an inviting and well-organized store environment for customers.
- Handle customer inquiries, complaints, and feedback effectively and professionally.
- Manage store budget, scheduling, and payroll.
- Conduct regular performance reviews and provide constructive feedback to staff.
Qualifications:
- Proven experience as a Store Manager or Assistant Store Manager in a retail environment.
- Strong leadership, team management, and customer service skills.
- Demonstrated ability to drive sales and achieve financial targets.
- Excellent organizational and problem-solving abilities.
- Proficiency in retail management software and POS systems.
- High school diploma or equivalent; Associate's or Bachelor's degree preferred.
- Ability to work flexible hours, including weekends and holidays.
- Passion for the retail industry and delivering exceptional customer experiences.
Store Manager
Posted 8 days ago
Job Viewed
Job Description
Key Responsibilities:
- Manage daily store operations, ensuring smooth and efficient functioning.
- Drive sales performance and achieve store revenue targets.
- Lead, train, and motivate a team of retail associates.
- Provide exceptional customer service to enhance customer loyalty.
- Oversee inventory management, including stock levels and ordering.
- Implement visual merchandising strategies to optimize product presentation.
- Manage store budgets and control operational expenses.
- Ensure compliance with all company policies and safety regulations.
- Handle customer inquiries, complaints, and feedback effectively.
- Analyze sales data and customer trends to identify areas for improvement.
- Foster a positive and productive work environment.
- Proven experience in retail management (e.g., Assistant Manager, Store Manager).
- Demonstrated success in driving sales and achieving targets.
- Strong leadership and team management skills.
- Excellent customer service and interpersonal abilities.
- Proficiency in retail operations and inventory management systems.
- Understanding of merchandising and visual presentation principles.
- Ability to analyze sales reports and make data-driven decisions.
- Strong organizational and time-management skills.
- High school diploma or equivalent; Bachelor's degree is a plus.
General Manager – Store Operations
Posted 1 day ago
Job Viewed
Job Description
A Restaurant Manager is generally responsible for providing strong, positive leadership to their team to deliver great and friendly guest experiences, to maintain operational excellence and to help build profitable top line sales of a single restaurant.They are responsible for the overall operation of the restaurant according to Dunkin standards, franchisee policies and procedures, and in compliance with all applicable laws.
Responsibilities Include:
Able to perform all responsibilities of restaurant team members.
Recruit, hire, train and supervise restaurant team members, including shift leaders, team members, bakers and other support staff.
Foster a positive work environment by promoting teamwork, providing coaching and feedback and resolving conflicts.
Implement training programs to enhance team member skills and performance.
Lead by example, demonstrating a strong work ethic, professionalism, and adherence to company values.
Oversee day-to-day operations, including opening and closing procedures, cash management, inventory control, and following of brand standards and systems.
Ensure compliance with health and safety regulations, food handling guidelines, and sanitation standards.
Create and maintain a guest focused culture in the restaurant
Review guest feedback results and implement action plans to drive improvement
Develop and implement operational strategies to increase efficiency, reduce waste, and enhance overall productivity.
Ensure exceptional customer service by providing a welcoming and friendly atmosphere.
Monitor customer feedback and reviews, taking necessary steps to improve service quality and address any recurring issues.
Monitor and control food and labor costs, inventory levels, and waste to maximize profitability.
Engage with the local community, build relationships, and explore opportunities for partnerships or sponsorships.
Stay updated with industry trends and technology, competitor activities, and customer preferences to identify new business opportunities.
Communicate restaurant priorities, goals and results to restaurant team members
Execute new product roll-outs including training, marketing, and sampling
Completion of DCP and other vendor orders to ensure all products are fully stocked
Conduct self-assessments and corresponding action plans for food safety and brand standards
Ensure restaurant budget is met as determined by Franchisee
Engage with Dunkin and InspireBrands Field Operations team as appropriate
This t
Education/Experience:
Basic computer skills
Fluent in spoken and written English or the predominant language in your market
Basic math and financial management
Previous leadership experience in retail, restaurant or hospitality preferred or ability to show leadership
College Degree preferred.
Key Competencies
Strong analytical skills and business acumen
Works well with others in a fun, fast-paced team environment
On time, demonstrates honesty and a positive attitude
Willingness to learn and embrace change
Ability to train and develop a team including giving positive and constructive feedback
Guest focused
Time Management
Ability to manage conflict
Problem solving
Motivating others
Physical Demands/Working Conditions:
Standing on feet
Repetitive motion including bending, stooping and reaching
Lifting packages (if applicable)
Wearing a headset (if applicable)
Working in a small space
REQUIREMENTS
- Arrives on time
- Great with guests
- Can foresee problems before they occur
- A leader and role model for the employees
- Previous managerial experience strongly preferred
- Previous fast food/quick service restaurant experience required
- Top-notch customer service skills
- Strong verbal and written communication skills
- Excellent leadership skills
- Must submit to a background check
SHREEJI DONUTS DIFFERENCE:
A RECIPE FOR WORKLIFE FULFILMENT
- Start with great people
- Lead with a concise vision, strong values, and clear communication
- Create a fun workplace with flexible hours, competitive salary and benefits, and no grills or fryers
- Offer a career path with comprehensive training and opportunity for advancement
Our mission:
Ensure that each guest has a positive experience during every visit, encouraging them to return frequently.
Our Vision:
Enhancing the well-being of individuals through our presence
Values
RISE with SHREEJI DONUTS signifies upholding standards for our team members. We practice these values daily to ensure that Guests, Team Members, and our Community leave better off than when they arrived.
About Shreeji Donuts
Shreeji Donuts boasts exceptional franchisees with over 9 years of combined experience with Dunkin Donuts, demonstrating high technical competence in all business aspects. Throughout our careers with Dunkin Donuts and Baskin-Robbins, we have consistently sought to expand our presence through acquisitions and new store development, establishing a proven track record of successful endeavors. This has positioned the Shreeji Donuts Network as a leader in the industry.
Shreeji Donuts Network, is recognized by Dunkin Brands as a Certified Developer. His contributions in acquiring and developing new stores have been acknowledged by Dunkin Brands. The success of Shreeji Donuts Network is attributed to our commitment to hard work and teamwork. Our strength lies in our dedicated team, including our Directors of Operations, Training, and Maintenance, Multi-Unit Managers, Store Managers, and Crew members.
Restaurant Manager – Store Operations
Posted 1 day ago
Job Viewed
Job Description
A Restaurant Manager is generally responsible for providing strong, positive leadership to their team to deliver great and friendly guest experiences, to maintain operational excellence and to help build profitable top line sales of a single restaurant.They are responsible for the overall operation of the restaurant according to Dunkin standards, franchisee policies and procedures, and in compliance with all applicable laws.
Responsibilities Include:
Able to perform all responsibilities of restaurant team members.
Recruit, hire, train and supervise restaurant team members, including shift leaders, team members, bakers and other support staff.
Foster a positive work environment by promoting teamwork, providing coaching and feedback and resolving conflicts.
Implement training programs to enhance team member skills and performance.
Lead by example, demonstrating a strong work ethic, professionalism, and adherence to company values.
Oversee day-to-day operations, including opening and closing procedures, cash management, inventory control, and following of brand standards and systems.
Ensure compliance with health and safety regulations, food handling guidelines, and sanitation standards.
Create and maintain a guest focused culture in the restaurant
Review guest feedback results and implement action plans to drive improvement
Develop and implement operational strategies to increase efficiency, reduce waste, and enhance overall productivity.
Ensure exceptional customer service by providing a welcoming and friendly atmosphere.
Monitor customer feedback and reviews, taking necessary steps to improve service quality and address any recurring issues.
Monitor and control food and labor costs, inventory levels, and waste to maximize profitability.
Engage with the local community, build relationships, and explore opportunities for partnerships or sponsorships.
Stay updated with industry trends and technology, competitor activities, and customer preferences to identify new business opportunities.
Communicate restaurant priorities, goals and results to restaurant team members
Execute new product roll-outs including training, marketing, and sampling
Completion of DCP and other vendor orders to ensure all products are fully stocked
Conduct self-assessments and corresponding action plans for food safety and brand standards
Ensure restaurant budget is met as determined by Franchisee
Engage with Dunkin and InspireBrands Field Operations team as appropriate
This t
Education/Experience:
Basic computer skills
Fluent in spoken and written English or the predominant language in your market
Basic math and financial management
Previous leadership experience in retail, restaurant or hospitality preferred or ability to show leadership
College Degree preferred.
Key Competencies
Strong analytical skills and business acumen
Works well with others in a fun, fast-paced team environment
On time, demonstrates honesty and a positive attitude
Willingness to learn and embrace change
Ability to train and develop a team including giving positive and constructive feedback
Guest focused
Time Management
Ability to manage conflict
Problem solving
Motivating others
Physical Demands/Working Conditions:
Standing on feet
Repetitive motion including bending, stooping and reaching
Lifting packages (if applicable)
Wearing a headset (if applicable)
Working in a small space
REQUIREMENTS
- Arrives on time
- Great with guests
- Can foresee problems before they occur
- A leader and role model for the employees
- Previous managerial experience strongly preferred
- Previous fast food/quick service restaurant experience required
- Top-notch customer service skills
- Strong verbal and written communication skills
- Excellent leadership skills
- Must submit to a background check
SHREEJI DONUTS DIFFERENCE:
A RECIPE FOR WORKLIFE FULFILMENT
- Start with great people
- Lead with a concise vision, strong values, and clear communication
- Create a fun workplace with flexible hours, competitive salary and benefits, and no grills or fryers
- Offer a career path with comprehensive training and opportunity for advancement
Our mission:
Ensure that each guest has a positive experience during every visit, encouraging them to return frequently.
Our Vision:
Enhancing the well-being of individuals through our presence
Values
RISE with SHREEJI DONUTS signifies upholding standards for our team members. We practice these values daily to ensure that Guests, Team Members, and our Community leave better off than when they arrived.
About Shreeji Donuts
Shreeji Donuts boasts exceptional franchisees with over 9 years of combined experience with Dunkin Donuts, demonstrating high technical competence in all business aspects. Throughout our careers with Dunkin Donuts and Baskin-Robbins, we have consistently sought to expand our presence through acquisitions and new store development, establishing a proven track record of successful endeavors. This has positioned the Shreeji Donuts Network as a leader in the industry.
Shreeji Donuts Network, is recognized by Dunkin Brands as a Certified Developer. His contributions in acquiring and developing new stores have been acknowledged by Dunkin Brands. The success of Shreeji Donuts Network is attributed to our commitment to hard work and teamwork. Our strength lies in our dedicated team, including our Directors of Operations, Training, and Maintenance, Multi-Unit Managers, Store Managers, and Crew members.
Assistant Store Manager
Posted today
Job Viewed
Job Description
At Sprouts Farmers Market, the Assistant Store Manager is responsible for directing all business processes at their assigned store and delivering positive results. The Assistant Store Manager must be competent in all departments, both perishable and non-perishable, to ensure the team executes all programs and processes to drive sales and efficiency. They inspire and motivate a team committed to providing superior customer service in a fast-paced and friendly environment in compliance with company safety, labeling, health, and weights and measures standards. They also oversee the entire store in the absence of the Store Manager. This role is responsible for driving store sales, team member engagement, and robust customer advocacy through strong, dynamic leadership to create success in people, processes, partners, and performance.
Overview of Responsibilities:
- Positively shape the culture in the store by modeling the leadership behaviors aligned to Sprouts values.
- Develop the store leadership team to deliver an exceptional customer experience by motivating and engaging team members.
- Lead a team of approximately ten people (all Department Managers and Receivers) with courtesy, respect, integrity, and care.
- Motivate and develop the management team by embracing, leading, advocating, and consistently modeling our Sprouts leadership behaviors.
- Celebrate store successes and identify/address opportunities for perpetual improvement.
- Consistently evolve customer satisfaction by positioning and teaching team members to exceed customer expectations.
- Demonstrate advanced product knowledge when assisting customers and training store team members.
- Communicate expectations, policy changes, new initiatives, and product knowledge.
- Provide and receive constructive feedback and direction for effective communication and collaboration within store teams and store support area partners.
- Confidently and effectively address emergencies, crises, equipment failures, and resolve any issues that arise with a sense of urgency.
- P&L ownership - manage inventory, labor, and expenses at optimum levels and meet targets as a rate to sales.
- Maintain compliance with all safety and food safety recommendations and requirements, as measured through Ecolab and PCR audits.
- Identify any safety, security, and loss prevention concerns and address with the BPS team to resolve.
- Ensure federal, state, and company regulations and standards are met or exceeded, including laws, regulations and standards related to labor, health, safety, and sanitation, in order to maintain a safe and clean work environment for employees and customers, to ensure compliance with all legal and Company requirements.
- Drive sales growth and store experience execution anchoring on Educate and Enrich standards to include consistent 8+ store conditions, ad directives, top item knowledge, and department schematics.
- Master and create an obsession around top item in stock conditions in all departments through effective fresh item management, perpetual inventory, and computer assisted ordering.
- Oversee inventory management, including ordering, receiving, unloading, breaking down, stocking, facing, and rotating merchandise with particular attention paid to code dates and sanitation.
- Oversee invoicing from our distribution centers and vendors. Report discrepancies to the appropriate supplier as needed.
- Lead Receivers and backroom organization, cleanliness, and safety.
- Help build and maintain displays on the sales floor, compliant with company programs and standards.
- Verify all products are fresh, labeled, and priced accurately.
- Oversee price changes and remain up to date on sale prices.
- Be at least 21 years of age.
- Have a high school diploma or equivalent, a degree in business management, marketing, retailing, communications, advertising, or related field preferred.
- 1-3 years of retail experience; or an acceptable combination of education and experience.
- Have demonstrated success leading non-perishable and perishable department operations with integrity, including profit and loss, safety, sanitation, staffing, disciplinary actions, training, developing leaders, conducting performance appraisals, meeting deadlines, managing inventory and shrink, executing sales promotions, and merchandising.
- Professional communication skills, both written and verbal, along with attention to detail, analytical, and solution-focused decisiveness.
- Be proficient in Microsoft Office, bookkeeping/accounting, time and attendance, and human resources software.
- Be flexible to work a schedule that changes based on business needs, including nights, weekends, and holidays.
- Have and maintain Food Safety certification.
- Able to lift 60 pounds between 15 inches and 70 inches above the ground, lifting heavier items is required occasionally.
- Pushing and pulling racks and U-boats of merchandise is common throughout a typical day. Push and pull force required ranges from 80 pounds to 100 pounds.
- Stand on hard surfaces continuously, walk up to 2 miles, reach vertically to access upper levels, and transfer items horizontally.
- Wear PPE consistent with the task assignment, including but not limited to non-slip, closed-toe shoes, long pants, and gloves (latex and or cut-resistant).
- Tools and equipment used include, but are not limited to, phone, computer, mouse, keyboard, ovens, freezers, meat and cheese cutters, grinders, scales, mixers, box cutters, scanners, cash register, carts, and pallet jacks.
In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include:
- Competitive pay
- Sick time plan that you can use to support you or your immediate families health
- Vacation accrual plan
- Opportunities for career growth
- 15% discount for you and one other family member in your household on all purchases made at Sprouts
- Flexible schedules
- Employee Assistance Program (EAP)
- 401(K) Retirement savings plan with a generous company match
- Company paid life insurance
- Contests and appreciation events throughout the year full of prizes, food and fun!
Eligibility requirements may apply for the following benefits:
- Bonus based on company and/or individual performance
- Affordable benefit coverage, including medical, dental and vision
- Health Savings Account with company match
- Pre-tax Flexible Spending Accounts for healthcare and dependent care
- Company paid short-term disability coverage
- Paid parental leave for both mothers and fathers
- Paid holidays
Get Paid Every Day!
Sprouts Farmers Market offers DailyPay - if you're hired as an eligible employee, you'll be able to transfer the money you've already earned at no extra cost, and get it the next business day, for free . We offer DailyPay so you don't have to wait for payday to access the money you've already worked for. With DailyPay, you can see how much you've made every day and you can transfer your money any time before payday.
You can learn more by visiting .
Why Sprouts:
Grow with us!
If you have a passion for inspiring people and a flair for fresh food, consider applying for a job at Sprouts! With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer's market setting. Come grow your career in healthy living with a fast-paced, rapidly growing company and teams that pride themselves on empowering others along their journey.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties, responsibilities, and requirements. Sprouts' management reserves the right to amend and change duties, responsibilities, and requirements to meet business and organizational needs as necessary.
Sprouts will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance in Hiring Ordinance.
California Residents: We collect information in accordance with California law, please see here for more information.
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Convenience Store Manager
Posted 8 days ago
Job Viewed
Job Description
A store Manager is hired to fill a Manager position when one becomes available. During their training they will learn all the responsibilities and duties that a Store Manager does. A few of these responsibilities are included but are not limited too:
- Knowing all company policies, rules, and procedures
- Making sure all company procedures are executed and rules are obeyed by all personnel
- Doing paperwork timely and accurately
- Ordering and checking merchandise according to Short Stop procedures
- Orientation and training new employees properly
- Keeping price book and policies and procedures manual current
- Making sure all store daily deposits are taken to the bank on weekdays and weekends-absolutely no exceptions
- Responsible for maintaining acceptable inventory loss controls
- Fulfilling company standards and job responsibilities
- Responsible for great customer service
- Responsible for any security equipment at store level etc
- Developing staffing plans, performance appraisals, pay raises and event execution plan
- Minimum of 2 years management experience
- Ability to communicate well with customers and employees
- Excellent ability to organize, lead, problem solve and edit work of others
- Superior skills in prioritizing, contingency planning and follow through
Required qualifications:
- Legally authorized to work in the United States
- 18 years or older
Convenience Store Manager
Posted 8 days ago
Job Viewed
Job Description
A store Manager is hired to fill a Manager position when one becomes available. During their training they will learn all the responsibilities and duties that a Store Manager does. A few of these responsibilities are included but are not limited too:
- Knowing all company policies, rules, and procedures
- Making sure all company procedures are executed and rules are obeyed by all personnel
- Doing paperwork timely and accurately
- Ordering and checking merchandise according to Short Stop procedures
- Orientation and training new employees properly
- Keeping price book and policies and procedures manual current
- Making sure all store daily deposits are taken to the bank on weekdays and weekends-absolutely no exceptions
- Responsible for maintaining acceptable inventory loss controls
- Fulfilling company standards and job responsibilities
- Responsible for great customer service
- Responsible for any security equipment at store level etc
- Developing staffing plans, performance appraisals, pay raises and event execution plan
- Minimum of 2 years management experience
- Ability to communicate well with customers and employees
- Excellent ability to organize, lead, problem solve and edit work of others
- Superior skills in prioritizing, contingency planning and follow through
Required qualifications:
- Legally authorized to work in the United States
- 18 years or older
Emerging Store Manager
Posted 9 days ago
Job Viewed
Job Description
Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability.
Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.
+ Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.
+ Accountable for improving on overall customer service metrics.
**Operations**
+ Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.
+ Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.
+ Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.
+ Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.
+ Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures.
+ Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members.
+ Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies.
+ Ensures team members have a working knowledge of all computer and technology systems and software.
+ Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.
+ Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products.
+ Completes special assignments and other tasks as assigned.
**Full Store Operation Business Performance Management**
+ Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables.
+ Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center.
+ Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary.
**People & Performance Management**
+ Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate.
+ Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team.
+ Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions.
+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
+ Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline.
**Training & Personal Development**
+ Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders.
+ Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place.
+ Obtains and maintains valid pharmacy technician license as required by state.
**Communications**
+ Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns.
+ Assists Store Manager in planning and communicating the company and store strategy.
**Job ID:** BR
**Title:** Emerging Store Manager
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 3300 RAMSEY ST,FAYETTEVILLE,NC, -S
**Full District Office Address:** 3300 RAMSEY ST,FAYETTEVILLE,NC, -S
**External Basic Qualifications:**
+ Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports).
+ Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen.
+ Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date.
+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
+ Willingness to work flexible schedule including extended days, evenings, and weekend hours.
+ Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location.
+ Ability to transfer to other Walgreens retail assets located within the same hiring Area.
**Preferred Qualifications:**
+ Bachelor's Degree .
+ Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy.
+ External candidates: Business majors. Prior retail or food industry experience.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 06547-FAYETTEVILLE NC