4 Store Managers jobs in Bandon
Customer Service Representative
Posted 2 days ago
Job Viewed
Job Description
Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company.
Requirements
Requirements:
Proven customer support experience
Strong phone contact handling skills and active listening
Familiar with computers
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multitask, prioritize, and manage time effectively
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
Customer Service/Sales
Posted 11 days ago
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Job Description
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Customer service Quality Assurance Analyst
Posted 5 days ago
Job Viewed
Job Description
About the job Customer service Quality Assurance Analyst
The duties listed below are intended only as illustrations of the various types of work
that may be performed. The omission of specific statements of duties does not exclude
them from the position if the work is similar, related or a logical assignment to this
position.
Provides technical support to the Customer Service Call Center quality assurance
program, which is designed to ensure an optimal, client-centric approach to District
customers.
Analyzes/audits service incident data, emails, voice clips, and customer surveys to
identify areas of service delivery that did not meet pre-established performance
standards within the Call Center.
Performs mock calls with new hires after training has been completed to determine
readiness for moving into support.
Uses customer service expertise to assess existing practices and procedures for
process improvement opportunities with all Call Center teams and sites.
Uses Call Center tools to gather data and analyze trends or patterns affecting
quality; highlights key successes and share best practices with call center staff to
ensure continued success in quality of service.
Develops and conducts targeted group and/or individual coaching sessions that
address service quality deficiencies and/or improvement opportunities.
Provides structured and timely recommendations through verbal and/or written
feedback to Call Center Leadership Team, management, and training.
Collaborates with Call Center leadership and training team members to identify and
streamline processes and implement process standards that enhance service
delivery and the customer experience.
Assists with the design and successful delivery or workshops and training.
Observes and complies with all District and mandated safety rules, regulations, and
protocols.
Performs related duties as assigned.
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