353 Store Managers jobs in Glenolden

Mavis Tires & Brakes at Discount Prices - Automotive Store Managers

Put your career into high gear with Mavis Tires & Brakes at Discount Prices! We're looking for full-time Automotive Store Managers to join Team Mavis at one of our state-of-the-art automotive service and retail tire sales centers in the Philadelphia, PA area. With over 2,000 retail locations, Mavis is one of the largest tire sales and automotive repair chains in the United States.

About the Position of Automotive Store Manager

Automotive Store Managers are responsible for the management of a retail store location and ensuring maximum profitability by driving sales, monitoring inventory and expenses, managing personnel and controlling operating costs. In addition to implementing and managing sales programs, our Store Managers direct the work of technicians and mechanics to ensure the timely and safe completion of high-quality vehicle repair and maintenance. To advance Mavis's sales initiatives, Store Managers communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance and ensure complete customer satisfaction. With our revolutionary digital dashboard, Store Managers can track their personal success and watch their weekly earnings grow as grow they lead by example to reinforce Mavis's position as the premiere tire and auto service retailer.

Employee Benefits

At Mavis, we understand that our people drive our success. We provide our team members with competitive weekly pay, including weekly incentive compensation, a good working environment and an excellent combination of additional benefits like health, dental and vision insurance, a 401(k) retirement savings plan with employer match, paid vacations, paid time off, paid holidays, life insurance, on-the-job training, and opportunities for career growth and advancement.

Qualifications

We recruit team members who share our commitment to providing complete customer satisfaction and delivering the highest quality service. To be eligible for the position of Automotive Store Manager, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess 1 year of experience in retail store management or any combination of education, training and experience which demonstrates the ability to perform the duties and responsibilities of the position.

What are you waiting for? APPLY NOW!

Candidates can apply online at OPEN INTERVIEWS ARE AVAILABLE 7 DAYS A WEEK! Simply walk in during store hours for an immediate interview. If you have any additional questions, you may call the Recruitment department toll-free # at .

For more information about Mavis, please visit

Mavis is an Equal Opportunity Employer

Consistent with our commitment to the principal of equal employment opportunity for all individuals, we enforce a zero tolerance policy on discrimination at Mavis. Employment decisions are made without regard to an applicant's or employee's actual or perceived membership in any category or status protected by applicable federal, state, or local law. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of the position. Where appropriate, Mavis may provide reasonable accommodation, in order for an otherwise qualified individual to perform the essential functions of the position.

Mavis does not seek salary history information from applicants.

A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints.

The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

• Proven customer support experience or experience as a Client Service Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• High school diploma