963 Store Managers jobs in Staten Island
customer service associate
Posted 3 days ago
Job Viewed
Job Description
We’re looking for a friendly, empathetic, and solution-oriented Remote Customer Service Representative to join our growing team. You’ll be the first point of contact for our customers, helping them with questions, solving issues, and providing an exceptional support experience.
Key Responsibilities- Respond to customer inquiries via email, chat, or phone in a timely and professional manner
- Resolve product or service issues by clarifying the customer's concern, determining the cause, and selecting the best solution
- Provide accurate, valid, and complete information using the right tools and resources
- Escalate unresolved issues to the appropriate departments when necessary
- Follow up with customers to ensure resolution and satisfaction
- Document interactions and keep customer records up to date
- Maintain a positive, empathetic, and professional attitude at all times
- 1+ year of experience in customer service or a similar role (preferred but not required)
- Excellent verbal and written communication skills
- Comfortable using support software (e.g., Zendesk, Freshdesk, Intercom, Salesforce, or similar tools)
- Ability to multitask, prioritize, and manage time effectively
- Strong problem-solving skills and attention to detail
- Self-motivated and able to work independently in a remote environment
- A quiet, distraction-free home office setup and reliable internet connection
- Fully remote work – work from anywhere
- Flexible schedule options
- Competitive hourly rate or salary
- Paid time off and holidays (depending on employment type)
- Opportunities for advancement and professional development
- Supportive, diverse, and inclusive team culture
Company Details
Customer Service And Support
Posted 4 days ago
Job Viewed
Job Description
Job Title: Customer Service And Helpdesk Representative
Department: Customer Support / Helpdesk
Location: [Add Location]
Salary: [Range or Specific Amount]
Reports To: Customer Service Manager / Helpdesk Supervisor
Job Overview: Customer Service And Helpdesk Representatives are vital to the success of any service-oriented business.
They are responsible for addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction. T
his role involves handling incoming calls and messages, providing information about products and services, troubleshooting problems, and maintaining a positive and professional demeanor at all times.
Key Responsibilities:- Respond to customer inquiries via phone, email, chat, or in person.
- Provide accurate information about products and services to customers.
- Resolve customer complaints and issues promptly and professionally.
- Log all customer interactions in the company’s CRM system.
- Follow up with customers to ensure resolution satisfaction.
- Collaborate with other departments to address customer needs.
- Provide feedback on the efficiency of the customer service process.
- Ensure compliance with company policies and procedures.
- High school diploma or equivalent; higher education or certifications in customer service are a plus.
- [Insert years] of experience in customer service or helpdesk roles.
- Strong communication skills, both verbal and written.
- Proficiency in CRM software and MS Office or similar applications.
- Excellent problem-solving and conflict-resolution skills.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Empathetic and patient with a customer-focused attitude.
Work Environment: This role typically involves working in an office setting, though remote work options may be available. It requires sitting for extended periods and using a computer and phone system.
Physical Requirements: General office physical requirements, including the ability to operate computer and phone systems.
Company Details
Customer Service Representative
Posted 22 days ago
Job Viewed
Job Description
- Customer Support : Respond to customer inquiries via phone, email, and chat promptly and professionally, ensuring timely and accurate information.
- Issue Resolution : Troubleshoot and resolve customer issues, complaints, or concerns in a friendly and efficient manner. Escalate complex issues to the appropriate team members when necessary.
- Product Knowledge : Provide customers with detailed product information and updates, assist with product selection, and guide them through features and benefits.
- Order Management : Process orders, returns, exchanges, and refunds accurately while maintaining high attention to detail.
- Customer Follow-Up : Ensure customers receive follow-up communication on their inquiries or unresolved issues. Ensure customer satisfaction post-resolution.
- Documenting Interactions : Maintain accurate records of customer interactions, transactions, comments, and complaints in CRM systems.
- Cross-Functional Collaboration : Work closely with other departments (sales, technical support, etc.) to ensure customer needs are met and service standards are maintained.
- Upselling & Cross-Selling : Promote additional products, services, or upgrades to customers when applicable, while maintaining a customer-first approach.
- Feedback Collection : Gather customer feedback and suggest improvements based on recurring issues or opportunities for service enhancement.
Company Details
Customer Service Representative
Posted today
Job Viewed
Job Description
Job Title: Patient Services Call Center Representative
Location: 100% On-Site – Bergenfield, NJ
Pay Rate: Up to $22/hour
Schedule: 8:00 AM–4:00 PM, 9:00 AM–4:00 PM, or 10:00 AM–6:00 PM
May include rotating Saturdays
About the Role:
We are seeking a dedicated and experienced Call Center Representative to support both the NJ Eye and LASIK lines of business. This is a fast-paced, patient-facing role requiring excellent communication skills and attention to detail.
Key Responsibilities:
Handle 80–100 incoming calls per day across multiple centers and service lines.
Answer calls, emails, and chats to schedule, reschedule, or cancel patient appointments.
Accurately verify and update patient identity, demographics, and other required data .
Manage prescription-related calls with professionalism and accuracy.
Educate patients on the use and benefits of services offered.
Deliver exceptional customer service and maintain a positive patient experience.
Qualifications:
Call center experience is required .
Bilingual in Spanish is a strong plus .
Strong verbal and written communication skills.
Ability to multitask and work efficiently in a high-volume environment.
Familiarity with medical scheduling systems is preferred.
Pay Details: $0.00 to 22.00 per hour
Search managed by: Tracy Galarza
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Customer Service Representative
Posted today
Job Viewed
Job Description
Job Title: Patient Services Call Center Representative
Location: 100% On-Site – Bergenfield, NJ
Pay Rate: Up to $22/hour
Schedule: 8:00 AM–4:00 PM, 9:00 AM–4:00 PM, or 10:00 AM–6:00 PM
May include rotating Saturdays
About the Role:
We are seeking a dedicated and experienced Call Center Representative to support both the NJ Eye and LASIK lines of business. This is a fast-paced, patient-facing role requiring excellent communication skills and attention to detail.
Key Responsibilities:
Handle 80–100 incoming calls per day across multiple centers and service lines.
Answer calls, emails, and chats to schedule, reschedule, or cancel patient appointments.
Accurately verify and update patient identity, demographics, and other required data .
Manage prescription-related calls with professionalism and accuracy.
Educate patients on the use and benefits of services offered.
Deliver exceptional customer service and maintain a positive patient experience.
Qualifications:
Call center experience is required .
Bilingual in Spanish is a strong plus .
Strong verbal and written communication skills.
Ability to multitask and work efficiently in a high-volume environment.
Familiarity with medical scheduling systems is preferred.
Pay Details: $0.00 to 22.00 per hour
Search managed by: Tracy Galarza
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Customer Service Representative
Posted today
Job Viewed
Job Description
Job Title: Patient Services Call Center Representative
Location: 100% On-Site – Bergenfield, NJ
Pay Rate: Up to $22/hour
Schedule: 8:00 AM–4:00 PM, 9:00 AM–4:00 PM, or 10:00 AM–6:00 PM
May include rotating Saturdays
About the Role:
We are seeking a dedicated and experienced Call Center Representative to support both the NJ Eye and LASIK lines of business. This is a fast-paced, patient-facing role requiring excellent communication skills and attention to detail.
Key Responsibilities:
Handle 80–100 incoming calls per day across multiple centers and service lines.
Answer calls, emails, and chats to schedule, reschedule, or cancel patient appointments.
Accurately verify and update patient identity, demographics, and other required data .
Manage prescription-related calls with professionalism and accuracy.
Educate patients on the use and benefits of services offered.
Deliver exceptional customer service and maintain a positive patient experience.
Qualifications:
Call center experience is required .
Bilingual in Spanish is a strong plus .
Strong verbal and written communication skills.
Ability to multitask and work efficiently in a high-volume environment.
Familiarity with medical scheduling systems is preferred.
Pay Details: $0.00 to 22.00 per hour
Search managed by: Tracy Galarza
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Customer Service Representative
Posted today
Job Viewed
Job Description
Job Title: Patient Services Call Center Representative
Location: 100% On-Site – Bergenfield, NJ
Pay Rate: Up to $22/hour
Schedule: 8:00 AM–4:00 PM, 9:00 AM–4:00 PM, or 10:00 AM–6:00 PM
May include rotating Saturdays
About the Role:
We are seeking a dedicated and experienced Call Center Representative to support both the NJ Eye and LASIK lines of business. This is a fast-paced, patient-facing role requiring excellent communication skills and attention to detail.
Key Responsibilities:
Handle 80–100 incoming calls per day across multiple centers and service lines.
Answer calls, emails, and chats to schedule, reschedule, or cancel patient appointments.
Accurately verify and update patient identity, demographics, and other required data .
Manage prescription-related calls with professionalism and accuracy.
Educate patients on the use and benefits of services offered.
Deliver exceptional customer service and maintain a positive patient experience.
Qualifications:
Call center experience is required .
Bilingual in Spanish is a strong plus .
Strong verbal and written communication skills.
Ability to multitask and work efficiently in a high-volume environment.
Familiarity with medical scheduling systems is preferred.
Pay Details: $0.00 to 22.00 per hour
Search managed by: Tracy Galarza
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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Customer Service Representative
Posted today
Job Viewed
Job Description
Job Title: Patient Services Call Center Representative
Location: 100% On-Site – Bergenfield, NJ
Pay Rate: Up to $22/hour
Schedule: 8:00 AM–4:00 PM, 9:00 AM–4:00 PM, or 10:00 AM–6:00 PM
May include rotating Saturdays
About the Role:
We are seeking a dedicated and experienced Call Center Representative to support both the NJ Eye and LASIK lines of business. This is a fast-paced, patient-facing role requiring excellent communication skills and attention to detail.
Key Responsibilities:
Handle 80–100 incoming calls per day across multiple centers and service lines.
Answer calls, emails, and chats to schedule, reschedule, or cancel patient appointments.
Accurately verify and update patient identity, demographics, and other required data .
Manage prescription-related calls with professionalism and accuracy.
Educate patients on the use and benefits of services offered.
Deliver exceptional customer service and maintain a positive patient experience.
Qualifications:
Call center experience is required .
Bilingual in Spanish is a strong plus .
Strong verbal and written communication skills.
Ability to multitask and work efficiently in a high-volume environment.
Familiarity with medical scheduling systems is preferred.
Pay Details: $0.00 to 22.00 per hour
Search managed by: Tracy Galarza
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Customer Service Representative
Posted today
Job Viewed
Job Description
Job Title: Patient Services Call Center Representative
Location: 100% On-Site – Bergenfield, NJ
Pay Rate: Up to $22/hour
Schedule: 8:00 AM–4:00 PM, 9:00 AM–4:00 PM, or 10:00 AM–6:00 PM
May include rotating Saturdays
About the Role:
We are seeking a dedicated and experienced Call Center Representative to support both the NJ Eye and LASIK lines of business. This is a fast-paced, patient-facing role requiring excellent communication skills and attention to detail.
Key Responsibilities:
Handle 80–100 incoming calls per day across multiple centers and service lines.
Answer calls, emails, and chats to schedule, reschedule, or cancel patient appointments.
Accurately verify and update patient identity, demographics, and other required data .
Manage prescription-related calls with professionalism and accuracy.
Educate patients on the use and benefits of services offered.
Deliver exceptional customer service and maintain a positive patient experience.
Qualifications:
Call center experience is required .
Bilingual in Spanish is a strong plus .
Strong verbal and written communication skills.
Ability to multitask and work efficiently in a high-volume environment.
Familiarity with medical scheduling systems is preferred.
Pay Details: $0.00 to 22.00 per hour
Search managed by: Tracy Galarza
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.