Store Operations Manager

Chicago, Illinois The Goddess and Grocer - Bucktown

Posted 13 days ago

Job Viewed

Tap Again To Close

Job Description

full-time

Do you have a love for great seasonal food, specially curated products in a friendly and warm gourmet food market?    The Goddess and Grocer is looking for a dynamic store leader who can foster warm relationships with our customers, store staff and be a gracious representative of the Goddess family.      We are looking for someone who can maintain the integrity of our menu and product offerings, have an undying love for beautiful store displays and fluffing the shelves.  Personal, professional, detail oriented, organized, passionate about food and beautiful ambience.   If this is you, we want to hear from you.  


Core Responsibilities:

The Store Operations Manager:   the overall responsibility is manage all aspects of the daily operations of the store ensuring consistent delivery of the guest experience, staff development and financial success.  


-Embody the culture and leadership of commitment, passion and kindness while driving desired results.  

-Provide store guests with friendly and professional service, excellent food quality, value and consistency of execution in a beautiful well-maintained environment. 

-Order and Maintain store products and spearhead staff education

-Develop a high performing store  team through proper training on steps of service and product knowledge to exceed guest expectations.  

-Builds relationships with guests with presence and interaction on the floor, delivering personalized service.  

-Proactively mitigates potential guest issues and confidently resolves guest issues that may occur.  

-Support Director of Operations in achieving successful daily operations and targeted financial results.  


Your day-to-day:

The responsibility to lead service education and continuously offer a Best Place to Work through:-

-Daily line-ups and regular department meetings;

-New staff  training programs and on- going development and training. 

-Employee discussion and performance management including timely completion of performance evaluations;

-Daily walk through of store set ups and coordination of timely food production


Specific experience we're seeking:

-Min 3 years in a retail or food establishment at a management level, have curated and participated in retail products in a high end retail environment or restaurant or combination of both.   Proven experience in all aspects of retail, grocery, food market /catering operations, inventory, staffing, owner relations and P&L management.

-Proven systems knowledge and experience with POS, Microsoft Office, scheduling platforms and administrative duties.  


Qualification + Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Language skills: Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors. Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism.

Physical demands: While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee frequently is required to use hands to finger, handle, or feel objects, or telephone. The employee must regularly lift and/or move up to 10-25 pounds and frequently lift and/or move up to 50 pounds


Renumeration: Salary, bonus plan, paid vacation, contributory health insurance, meals on duty.


Please send a cover letter and your resume to tell us why this position is perfect for you.

More detail about The Goddess and Grocer - Bucktown part of The Goddess and Grocer, please visit
View Now

Store Operations Manager

60601 Willis Tower, Illinois $75000 Annually WhatJobs

Posted today

Job Viewed

Tap Again To Close

Job Description

full-time
Our client, a prominent national retailer known for its commitment to customer service and quality products, is actively seeking an experienced and results-driven Store Operations Manager for their flagship location in **Chicago, Illinois, US**. This vital role oversees all aspects of store operations, ensuring a seamless and exceptional shopping experience for every customer. The Store Operations Manager will be responsible for driving sales, managing inventory, maintaining operational efficiency, and leading a high-performing team. You will play a key role in implementing store policies and procedures, managing staff schedules, and ensuring visual merchandising standards are met. This position requires a hands-on leader with a deep understanding of retail dynamics and a passion for exceeding customer expectations.

Key responsibilities include:
  • Leading, training, and motivating a team of retail associates to achieve sales targets and deliver outstanding customer service.
  • Overseeing daily store operations, including opening and closing procedures, cash handling, and customer issue resolution.
  • Managing inventory levels, ensuring accurate stock counts, and implementing effective loss prevention strategies.
  • Implementing and enforcing company policies, procedures, and visual merchandising standards.
  • Developing and executing local marketing initiatives to drive foot traffic and increase sales.
  • Analyzing sales reports and key performance indicators (KPIs) to identify trends and opportunities for improvement.
  • Conducting regular staff meetings and performance reviews to foster professional development and accountability.
  • Ensuring a clean, organized, and safe store environment for both staff and customers.
  • Collaborating with district and corporate management on strategic initiatives and operational best practices.
The ideal candidate will possess a Bachelor's degree in Business Administration, Marketing, or a related field, coupled with a minimum of 5 years of progressive retail management experience. Demonstrated success in driving sales, managing P&L, and leading teams is essential. Strong interpersonal, communication, and problem-solving skills are required. The ability to work flexible hours, including evenings, weekends, and holidays, is necessary. This is a fantastic opportunity to join a reputable retail brand and contribute to its continued success in a vibrant metropolitan area.
View Now

06580 Store Operations Associate

60108 Bloomingdale, Illinois Sally Beauty Supply

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

Job Title: Store Operations Associate Company: SBH

Proposed Job Title: Date Evaluated: August 2024

Grade: STR Job Code: USA-0130SO; CAN-0130SO; PRI-0130SO Positions Reporting to this job:

None

Department: Store Operations

Reports to (Title): Store Manager

Essential Function This paragraph is designed to identify the essential functions of the job. The summary will require only a few sentences and should answer the question: "why does this position exist?"

Supports a world class customer experience by leading the operations execution of the store. Assists the flow of product at all stages including inventory, receiving, product placement, backstock and re-stocking efficiency. Ensures all inventory processes are complete and accurate, and the store is maintained to meet Brand Standards.

Primary Duties Provide clear, concise statements using action verbs to describe what is done, with or for whom the action is taken and the purpose or outcome to be achieved. Responsibilities should be listed in order of percentage of time spent performing the actual duty.

60% Operations: Effectively support timely execution of shipment processing, including 48-hour turnaround from delivery, product placement, ASN acknowledgement, damages, inventory accuracy counts, transfers, and retention of all inventory management paperwork. Maintain brand standards and efficiency in stockroom. Keep sales floor, stock room, receiving, shipping, stock, supply, and employee areas clean and organized. Support planogram updates, monthly marketing merchandising floor sets, and price changes as needed. Maintain an exceptional front and back of house store appearance to provide a positive shopping experience for our customers. May open or close the store.

30% Inventory Management/Loss Prevention: Understand and effectively use available company technology and tools to support inventory processes and omni-channel shopping experience. Compliance with and knowledge of all safety and Loss Prevention policies. Compliance with all inventory control procedures & HAZMAT.

10% People: Always works well with others to get the job done in support of the customer and meeting the needs of the store which includes good attendance. Bring world class customer experience to life by providing an optimal customer experience, both external and internal. Support with on-boarding and training needs of new associates as needed. Is an advocate for diversity, inclusion and belonging.

Knowledge, Skills, and Abilities Indicate the minimum qualifications required to perform the job: work experience (including type of work and number of years required); education (including desired degree and field of study); specify certificate or license requirements.

* High School Diploma or equivalent
* Must 18 years of age or older
* 1 + years retail sales/customer service experience preferred
* Must be available to meet the scheduling needs of the business, including before or after business hours.
* Able to communicate with customers, co-workers and management in a clear and concise manner
* Ability to execute brand standards to support with customer service
* Can read and follow company guidelines outlined in Brand Standards
* Detail orientated
* Ability to lift and carry heavy boxes and place product on all shelves
* Can follow direction and perform other duties as assigned by Manager

Competencies / Attributes Indicate relative "qualitative" or other important aspects that would enhance the ability to perform the job. i.e., detail oriented, customer focused, team player, etc.

* Effective Communicator - Proactively and quickly making sense of complex issues; communicating complicated information simply. Excellent collaborator, exceptional verbal and written communication skills.
* Flexible, Agile, Adapter - Ability to pivot quickly and manage through change in a constantly evolving retail landscape. Strong organizational skills and strategic thinker in providing a clear direction and priorities top of mind.

Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor

□X Task Level High Departmental/Division Level High

□ Project Level High □ Consultative Level High

The amount of discretion or freedom this position has

X Strict Adherence to Guidelines

□ Interprets and Adapts Guidelines

□ Develops and Implements Guidelines

Working Conditions /Physical Requirements Indicate the normal working environment i.e., office, store, warehouse, etc. as well as any physical requirements required to perform the job duties (lifting requirement, dexterity, etc).

The position requires physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity. May be required to work in other stores from time to time.

The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.
View Now

Assistant Store Manager, Operations

60684 Chicago, Illinois Crate & Barrel

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people's homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is nearly 60 years in the making-and our story is still unfolding.
We're here for it. We think you should be too. We're looking for a driven professional with an inclusive mindset to join our team as an Assistant Store Manager, Operations.
You are our merchandising visionary-and the leader of our back-of-house operations. Under the direction of the Store Manager and in partnership with the Assistant Store Manager, Visual, you lead the merchandising team to set the stage for all store activities through an organized storeroom and accurate inventory. Both creative and strategic, you have a passion for logistics and energetic attitude to plan and communicate the overall merchandise design vision to your team. With an interest in leading store operations, you're a master of efficiency, ensuring things run smoothly in the back of the store as well as the front. You lead, direct and delegate the flow of product from receiving to the sales floor. Mentorship is also key. You lead, educate and empower your team to deliver great service to their internal and external customer while encouraging professional development.
What you'll do:
Leadership
+ In collaboration with the Store Manager, manage and delegate workload and ensure execution of plans and strategies across the store and in assigned area.
+ Partner with the Store Manager to establish and communicate all critical metrics and expectations within the store, including but not limited to sales, visual, operations, safety, loss prevention, human resources, payroll/scheduling and training.
+ Coach, teach, train, recognize and manage all aspects of performance and development for all store associates to encourage professional growth and build a bench of talent.
Job Knowledge
+ Focus on promoting and driving sales as they pertain to, or are driven by, position and acting as the Manager on Duty (MOD).
+ Collaborate with Store Manager and other functional Assistant Store Managers during new season planning and execution.
Results Oriented
+ Analyze results through reporting, translating numbers into actionable behaviors and goals in order to improve KPI results.
+ Ensure all customers are provided gracious, quick and efficient service. Set expectations and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and the company to both internal and external customers in all forms of communication.
Communication/Teamwork
+ Communicate regularly with the management team concerning all aspects of sales, customer feedback/traffic and associate training/performance. Participate in weekly store walk-throughs with the management team and follow-up as required.
+ Stay up to date on all store initiatives and communications that are received, sharing with associates when appropriate.
What you'll bring:
+ Your sense of personal style with a discerning eye and passion for design and home furnishings
+ 2+ years customer service or retail leadership experience
+ High school diploma/GED or equivalent, Associate degree or equivalent preferred
+ Strong communication, interpersonal, and problem solving skills
+ Strong delegation skills in support of execution and driving results
+ Proven ability to build a culture focused on success and teamwork
+ Availability to work days, evenings and weekends, including Saturday and Sunday in some weeks
+ Full-Time roles: Open availability to work flexible hours on weekdays, evenings and weekends
+ Part-Time roles: Availability to work two or more weekend days (Friday, Saturday, and/or Sunday) and at least one weekday or night
Minimum Starting Rate: $26.00 Hourly
Up to: $32.50 Hourly
Pay ranges will be adjusted upward as needed to comply with applicable state and local law. In addition to your salary, based on your role, associates may be eligible for other compensation including bonuses, sales incentives, and long term incentives.
Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as "the Company". The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request. The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law. The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US. State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
View Now

Assistant Store Leader (Operations) - Oakbrook

Oak Brook, Illinois SKIMS

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Description

Job Description

Description

 Assistant Store Leader – Operations  

SKIMS is a solutions-oriented brand creating the next-generation of underwear, loungewear, and shapewear. 

We set new standards with our game-changing product and are a driving force within pop culture. As an Assistant Store Leader, you will work closely with the Store Leader to ensure the store is operationally sound, business results are achieved, and exceptional customer service is provided consistently. 

In this role, you will have the opportunity to grow and develop your leadership skills while making a significant impact on the store's success.  

What sets this role apart is the unique opportunity to contribute to the growth of SKIMS, a leading brand in the fashion industry. As an Assistant Store Leader, you will not only help shape the future of our retail stores but also have the chance to advance your career within our organization. 

If you are a motivated, detail-oriented individual with a passion for fashion and a desire to excel in a leadership role, we invite you to apply for this exciting opportunity with SKIMS. 

Responsibilities for Operations  

  • You will oversee the day-to-day operations of the store, ensuring smooth and efficient functioning. 
  • We require you to maintain a clean and organized stockroom. You own the shipment handling and hold the team accountable for meeting productivity goals. 
  • You shall manage inventory levels, oversee in-store replenishment and are responsible for size integrity on the sales floor, and communicate sell-through concerns with the Store Leader. 
  • You are responsible for proper management of damages, donations, returns and product issues that could jeopardize inventory accuracy. 
  • We expect you to effectively communicate and train store associates on operational standards, ensuring that they understand and implement our brand standards consistently. 
  • You shall ensure compliance with company policies and procedures, including safety and security protocols. 
  • You oversee supply procurement and ensure the correct levels of supplies are always available and manage the budget accordingly. 
  • You oversee the upkeep of in-store technology and communicate any updates with the team. 
  • We expect you to assist in creating and implementing sales strategies to meet or exceed targets. 
  • We require you to analyze sales data and reports to identify trends and make recommendations for improvement. 
  • We expect you to maintain a clean and organized store environment. 
  • You will be responsible for store fixturing and maintenance. 
  • You will play a key role in inventory management, conducting regular stock checks and assisting in replenishing merchandise as needed. 
  • We expect you to communicate with partners to share assortment, allocation, and logistics feedback. 
  • Share weekly/monthly product focuses and goals and provide the team with the actions needed to achieve the desired results. 
  • We expect you to effectively communicate and train store associates on visual merchandising techniques, ensuring that they understand and implement our brand standards consistently. 
  • You are charged with being the in-store product expert; training Team Members on product knowledge, new launch information, and design inspiration.  

Requirements  

  • You must have strong leadership skills and the ability to effectively manage a team of store associates. 
  • You should have excellent organizational skills and be able to oversee daily operations, including inventory management, cash handling, and scheduling. 
  • We expect you to have a deep understanding of customer service principles and the ability to provide exceptional service to all customers. 
  • We expect you to prioritize customer satisfaction by delivering exceptional service and resolving any issues or complaints in a timely manner. 
  • You should possess strong problem-solving abilities and be able to handle any issues that may arise in the store. 
  • We require effective communication skills and the ability to communicate with customers and team members. 
  • It is important for you to have a good understanding of sales techniques and be able to motivate your team to meet and exceed sales targets. 
  • Must be able to stand and remain physically active and move around all areas of the store and be accessible to customers for 100% of the scheduled shift 
  • Ability to bend, reach, and stretch for product, as well as lift, carry, and move items up to 40 pounds regularly throughout the shift 

We value flexibility and expect you to be available to work evenings, weekends, holidays, and overtime as needed.  

Does not want to be an influencer  

SKIMS is committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique perspectives. We welcome individuals from all backgrounds and experiences, believing that different voices drive creativity and innovation. Our team thrives on collaboration, mutual support, and a shared passion for excellence. 


Key Responsibilities
  • Oversee daily store operations, including inventory management, shipment processing, and stockroom organization.
  • Ensure product integrity and replenishment on the sales floor while maintaining inventory accuracy through proper handling of damages, returns, and donations.
  • Train and hold the team accountable to operational, safety, and visual merchandising standards.
  • Drive sales by analyzing performance, sharing product focuses, and leading product knowledge and new launch training.
  • Maintain a clean, organized, and well-maintained store environment, including fixtures, supplies, and in-store technology.

View Now

Retail Sales Associate / Customer Service

60290 Chicago, Illinois Amazing Lash Studio

Posted today

Job Viewed

Tap Again To Close

Job Description

Overview

Do you thrive in a fast-paced, results-driven team environment? If so, we're the place for you!

Our training will provide you with all the tools you need, and to show our appreciation, we offer competitive pay and performance incentives throughout your career.

Retail Sales Associate / Customer Service Representative Benefits:
  • Competitive compensation plan
  • Membership sales commissions and bonuses depending on performance
  • Full and/or Part time available
  • FREE lashes and discounted services & products
  • Ongoing training and support
In this role you will:
  • Promote and sell Amazing Lash Studio Memberships and retail products
  • Answer phone calls, book appointments, and enthusiastically greet guests
  • Make outbound calls, send texts, and email guests daily
  • Consistently create a friendly environment for guests by welcoming and assisting as well as quickly responding to customer questions and needs
  • Maintain a Membership Sales Closing at 40%+ and work well with other Lash Consultants
  • Maintain cleaning, organizing, and maintenance of lobby and studio public areas
What we are looking for:
  • A reliable go-getter with an understanding of the sales process
  • Someone outgoing, self-sufficient, and motivated
  • Ability to responsibly open and close the studio; this is a key holder position!
  • A professional appearance at all times


Legal Disclaimer

©2023 Amazing Lash Franchise, LLC ("ALF"). Each Amazing Lash Studio® location is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners' studios are their employees, not those of ALF. Amazing Lash Studio® and Amazing Lash Studio + design are registered trademarks owned by ALF.
View Now

Retail Sales Associate / Customer Service

60025 Glenview, Illinois Elements Massage

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

Overview

If you're looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further!

Retail Sales Associates enjoy the following perks:
  • Bonuses based on monthly conversion numbers
  • Medical insurance
  • A complimentary monthly massage at the studio
  • Our team members will earn commission for wellness plan sales and have opportunities to earn up to $200in additional bonuses.
Here's what we are looking for:
  • Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
  • The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
  • The right candidate can turn every incident of client criticism to a story of great customer service. Qualifications:
  • Prior retail sales experience preferred; selling memberships or services in-person to potential clients.
  • Customer Service in a spa-like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
  • Familiarity with modern office tools and systems; scheduling and payments are all processed with easy-to-learn computer programs.
  • Driven to create the best work environment for the employees and the best experiences for the client.


Legal Disclaimer

©2023 Elements Therapeutic Massage, LLC ("ETM"). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners' studios are their employees, not those
of ETM. Elements Massage® + design are registered trademarks owned by ETM.
View Now
Be The First To Know

About the latest Store operations Jobs in Lincolnwood !

Customer Service

60684 Chicago, Illinois ABM Industries

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

**Overview**
Description: Skydeck is one of the top attractions in the city of Chicago, offering our guests the all-around Chicago experience. Our team helps create memories that our guests will never forget. We are not only in the business of making incredible experiences for our guests, but also for our team. At Skydeck, you matter! We are looking for new team members that are outgoing, compassionate, and willing to go the extra mile to creatively enhance our guests visit.
**Pay: $16.60/HR**
**The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data.**
Qualifications:
+ Must be at least 18 years of age
+ Team Oriented
+ Creative
+ Self-directed (can perform tasks with minimal supervision)
+ Conflict management and resolution skills
+ Ability to remain enthusiastic while interacting with and helping visitors
+ Empathetic
+ Approachable
+ Must be flexible and able to work a variety of schedules, including weekends and holidays
Company Perks:
40% of public transportation (deducted pre-tax from check)
Gym membership
Staff outings/events throughout the year
Volunteering opportunities
Qualifications:
+ Must be at least 18 years of age
+ Team Oriented
+ Creative
+ Self-directed (can perform tasks with minimal supervision)
+ Conflict management and resolution skills
+ Ability to remain enthusiastic while interacting with and helping visitors
+ Empathetic
+ Approachable
+ Must be flexible and able to work a variety of schedules, including weekends and holidays
Company Perks:
40% of public transportation (deducted pre-tax from check)
Gym membership
Staff outings/events throughout the year
Volunteering opportunities
Qualifications:
+ Must be at least 18 years of age
+ Team Oriented
+ Creative
+ Self-directed (can perform tasks with minimal supervision)
+ Conflict management and resolution skills
+ Ability to remain enthusiastic while interacting with and helping visitors
+ Empathetic
+ Approachable
+ Must be flexible and able to work a variety of schedules, including weekends and holidays
Company Perks:
40% of public transportation (deducted pre-tax from check)
Gym membership
Staff outings/events throughout the year
Volunteering opportunities
**Responsibilities:**
- Act as a Welcome Ambassador for arriving passengers
- Greet and engage with passengers in and around the terminal area to offer informational assistance
- Communicate effectively with passengers regarding airport and airline services available
- Assist the Airline Passenger Assistant (aka Wheelchair Agent) with transporting passengers in wheelchairs to and from flights
- Escort unaccompanied minors
- Assist with baggage as required
- Monitor and enforce carry-on baggage size requirements
- Coordinate passenger lines at check-in to ensure a smooth, orderly and efficient flow of passengers during peak times
- Provide assistance to passengers using kiosks to check-in
- Assist the Aircraft Cabin Agent (aka Aircraft Cleaner) with the grooming of aircrafts to maintain a clean and elevated inflight experience for passengers
- Transfer and distribute wheelchairs as needed
- Alert maintenance employees about malfunctioning restrooms, elevators, or other equipment.
- Report hazards and incidents encountered in daily operation
- Follow safety precautions at all times
A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88H, 88M, 88N, LS, 0431, 2T2X1
REQNUMBER: 125885
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call . We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
View Now

CUSTOMER SERVICE

Addison, Illinois CODA LOGISTICS AND DISTRIBUTION, LLC

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Description

Job Description


This CFS Customer Service position is an entry-level role that offers exposure to multiple areas of our logistics operations. The successful candidate will support a combination of import and export functions, driver routing, customer service at the service window, data entry, and general administrative tasks. This is an excellent opportunity to gain hands-on experience in a fast-paced logistics environment while learning the full scope of warehouse and transportation processes.

Roles and Responsibilities

Position responsibilities include but are not limited to the following:

  • Manage communication with customers regarding both import and export shipments
  • Coordinate routing and dispatching of drivers
  • Assist drivers at the customer service window, checking documents and processing pickups/deliveries
  • Accurately track and trace cargo, update records, and manage documentation
  • Support load planning and appointment scheduling
  • Perform data entry into the internal operating system
  • Organize and file shipping documents and customer records
  • Respond to customer inquiries via phone and email
  • Investigate and resolve shipping issues such as delays or discrepancies
  • Assist with shipment closing, invoicing, and compliance procedures
  • Ensure standard operating procedures and customer-specific instructions are followed
  • Collaborate with warehouse teams to support operational flow
Qualifications and Education Requirements
  • High School or GED equivalent
  • Bachelor’s Degree is encouraged but not required
  • Minimum of 1+ years’ experience in an office environment
  • 1-2 years in the Logistics or Shipping Industry is required
  • Basic understanding of import/export processes preferred
Preferred Skills
  • Strong verbal and written communication skills
  • Positive attitude and customer-focused mindset
  • Ability to multitask and handle shifting priorities
  • Excellent organizational skills and attention to detail
  • Comfortable working independently and as part of a team
  • Proficient with Microsoft Office and general computer use
  • Capable of working in a high-volume, fast-paced environment
Benefits
  • Health, Dental, and Vision Insurance
  • Paid Time Off & Paid Holidays
  • 401(k) with Employer Match

View Now

Part Time Customer Service and Sales Associate

60303 Oak Park, Illinois The Hertz Corporation

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

The **Part Time** **Customer Service and Sales Associate** is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet the customer's travel and insurance replacements needs.
**Wages:** $16.25/hr.
R **esponsibility of a Sales and Service Associate includes:**
+ Effectively communicate and offer ancillary products and services to enhance customer's travel experience.
+ Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer's responsibility of damage, fuel options and vehicle upsells.
+ Achieve personal sales goals while supporting the goals of the team.
+ Work in a fast-paced sales environment, providing helpful, quality service and sales, while enhancing the customer's rental experience.
+ Convert phone shops to reservations and rentals
+ Creating a positive customer service experience by listening to and identifying customer needs
+ Engaging customers in a courteous professional manner and ensuring overall customer satisfaction and service
+ Maximize revenue opportunities with customers by actively soliciting business after every rate quote, addressing/overcoming customer objections to placing a reservation, utilizing various sales techniques as appropriate to obtain every possible booking.
+ Assist customers with various post rental inquiries that involve the rental and billing process.
+ Viewing every customer contact as a sales opportunity and soliciting reservations on customer service calls.
**Skills/Experience:**
+ Demonstrate good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.
+ Have the competitive drive and confidence to succeed in a commission-based environment.
+ Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills.
+ Demonstrate sales, professionalism and interpersonal skills.
+ Show a high level of ownership, accountability and initiative.
+ Show proven experience of working well within a team.
+ Work flexible shifts including weekends and holidays; and work overtime as required.
+ Work outdoors during all weather conditions.
+ Stand for long periods of time.
**Qualified applicants will have the following:**
A valid driver's license with record in good standing
Ability to drive and operate vehicles
Fluency in English
1-2 years of customer service and sales experience.
**Physical Requirements:**
Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following: sitting, standing, walking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, typing, filing, seeing, reading and the ability to use a computer, telephone, calculator, copy machine and fax machine.
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
View Now
 

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Store Operations Jobs View All Jobs in Lincolnwood