54 Storytelling jobs in the United States

Do you have a passion for building the best photo library in the world?
iPhone is the most popular camera in the world. Seamlessly integration of software and hardware has delivered magnificent experiences like Photos Memories and Portrait Mode. The Camera u0026 Photos team creates privacy-respecting machine learning technologies to ship Apple Intelligence features and emotional experiences to hundreds of millions of users worldwide.
We are looking for an outstanding software engineer to architect and develop innovative algorithms and infrastructure for the next generation of thoughtful and personal products we deliver. If you thrive on problems at the intersection of algorithms, applied AI, applied LLM, and user experience, this position will excite and inspire you.In this role you will ideate, prototype and build new intelligence algorithms and product features to power new Photos experiences and Apple Intelligence features on Apple platforms such the iPhone, iPad pm macOS, and the visionPro.
Candidates should have a proven track record that demonstrates building product features, strong collaboration, excellent interpersonal skills and a passion for designing high quality algorithms with the user experience in focus.
The candidate needs to show initiative, take ownership of a problem and work cross-functionally to collect information, solve problems and disseminate findings.Ability to develop and optimize code to run on a constrained environment
Firm grasp of asynchronous programming concepts
Excellent analytical, problem solving, interpersonal and communication skills
Interest in building products using AI technologiesArray

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. Its why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. Its why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And its why our business strategy centers on making journalism so good that its worth paying for.

The New York Times is looking for an Associate Product Manager to join our Storytelling Mission. This mission works closely with our newsroom to innovate across storytelling formats, surfaces and experiences and the tools that power them.

As an Associate Product Manager for Community, you'll support product development as we aim to host high quality conversation about the most important stories of the day through improving our comments platform. You'll partner with editors, community managers, comment moderators, designers, and engineers to evolve how we inform and engage our readers in compelling on platform conversation.

This is a hybrid-schedule role based in New York City. You can expect to go into the office two days a week. You will report into a VP of Product on the Storytelling Mission.

Responsibilities

As an Associate Product Manager on the Storytelling team your responsibilities will include:

• Support the Senior Product Manager in defining the roadmap by gathering requirements, authoring tickets, organizing the product backlog, communicating with partners, and triaging bugs and feedback

• Translate product ideas or editorial needs into clear, tangible tasks for engineering and design partners, and helping maintain a prioritized backlog

• Participate in team ceremonies (stand-ups, planning, retros, etc.) and promoting a collaborative, inclusive, and mission-driven team culture

• Develop collaborative relationships with partners in Engineering, Design, Data, Project Management, Audience Insights, Moderation, and the Newsroom

• Support the team in monitoring product performance, gathering qualitative and quantitative insights, and using findings to inform product iterations

• Demonstrates support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.

Basic Qualifications

• At least one year of full-time professional experience in a related field, such as engineering, editorial, moderation, and/or community management.

• Experience using data to guide decision-making for project-based work

• Experience with delivery of projects within a set timeframe

Preferred Qualifications

• Experience contributing to digital products, especially within the news/media industry

• Experience collaborating cross-functionally with design, engineering, and product

• Familiarity with editorial format and publishing workflows

• Experience with community management, content moderation, and UGC

The annual base pay range for this role is between $80,000.00 and $5,000.00

#LI-Hybrid

REQ-

The annual base pay range for this role is between: 85,000 95,000 USD

The New York Times Company is committed to being the worlds best source of independent, reliable and quality journalism. To do so, we embrace a diverse workforce that has a broad range of backgrounds and experiences across our ranks, at all levels of the organization. We encourage people from all backgrounds to apply.

We are an Equal Opportunity Employer and do not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The U.S. Equal Employment Opportunity Commission (EEOC)s Know Your Rights Poster is available here.

The New York Times Company will provide reasonable accommodations as required by applicable federal, state, and/or local laws. Individuals seeking an accommodation for the application or interview process should email Emails sent for unrelated issues, such as following up on an application, will not receive a response.

The Company will further consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable "Fair Chance" laws.

For information about The New York Times' privacy practices for job applicants clickhere.

Please beware of fraudulent job postings. Scammers may post fraudulent job opportunities, and they may even make fraudulent employment offers. This is done by bad actors to collect personal information and money from victims. All legitimate job opportunities from The New York Times will be accessible through The New York Times careers site. The New York Times will not ask job applicants for financial information or for payment, and will not refer you to a third party to do so. You should never send money to anyone who suggests they can provide employment with The New York Times.

If you see a fake or fraudulent job posting, or if you suspect you have received a fraudulent offer, you can report it to The New York Times at You can also file a report with the Federal Trade Commission or your state attorney general.

#J-18808-Ljbffr

Software Engineer - Photos Storytelling

Cupertino, California, United States

Software and Services

Summary

Posted: Jul 31, 2025

Weekly Hours: 40

Role Number:

Do you have a passion for building the best photo library in the world? iPhone is the most popular camera in the world. Seamlessly integration of software and hardware has delivered magnificent experiences like Photos Memories and Portrait Mode. The Camera & Photos team creates privacy-respecting machine learning technologies to ship Apple Intelligence features and emotional experiences to hundreds of millions of users worldwide. We are looking for an outstanding software engineer to architect and develop innovative algorithms and infrastructure for the next generation of thoughtful and personal products we deliver. If you thrive on problems at the intersection of algorithms, applied AI, applied LLM, and user experience, this position will excite and inspire you.

Description

In this role you will ideate, prototype and build new intelligence algorithms and product features to power new Photos experiences and Apple Intelligence features on Apple platforms such the iPhone, iPad pm macOS, and the visionPro. Candidates should have a proven track record that demonstrates building product features, strong collaboration, excellent interpersonal skills and a passion for designing high quality algorithms with the user experience in focus. The candidate needs to show initiative, take ownership of a problem and work cross-functionally to collect information, solve problems and disseminate findings.

Minimum Qualifications

• Expertise with Objective-C / C++ / Swift or similar

• Experience in applying AI / LLM in language / vision domain to products

• Familiarities with Knowledge Graph and Traversal Algorithms

• Experience with Apple system level APIs and frameworks

Preferred Qualifications

• Ability to develop and optimize code to run on a constrained environment

• Firm grasp of asynchronous programming concepts

• Excellent analytical, problem solving, interpersonal and communication skills

• Interest in building products using AI technologies

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $147,400 and $272,100, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more about Apple Benefits. (

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant ( .

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant ( .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation.

Apple participates in the E-Verify program in certain locations as required by law.Learn more about the E-Verify program ( .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines applicable in your area.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

The mission ( of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for.

About the Role:

The New York Times is hiring a Senior iOS Engineer for our Storytelling team, which create innovative new features that reshape how readers experience our journalism.

This is a hybrid role based in NYC, typically in-office two days a week. You'll report to the Senior Native Engineering Manager, Storytelling.

Responsibilities:

• Design, build, and maintain secure, scalable iOS features in Swift

• Bring a product mindset to collaboratively align technical solutions with product and editorial goals

• Working with backend and cross-platform engineers to deliver cohesive, integrated features

• Contribute to roadmap planning, architecture decisions, and continuous improvement of released features

• Stay up-to-date on iOS best practices and bring new ideas to the team

Basic Qualifications:

• 5+ years of iOS experience in Swift, including unit testing, networking, data persistence, and UI development

• SwiftUI, UIKit, iOS design patterns, profiling, memory management, and multi-threading experience

• Experience translating product goals into excellent, delivered features

Preferred Qualifications:

• Experience building media-rich user interfaces with images and video

• Comfortable collaborating with backend engineers to optimize API Interaction at scale

#LI-Hybrid

REQ-

The annual base pay range for this role is between:

$140,000 — $155,000 USD

The New York Times Company is committed to being the world’s best source of independent, reliable and quality journalism. To do so, we embrace a diverse workforce that has a broad range of backgrounds and experiences across our ranks, at all levels of the organization. We encourage people from all backgrounds to apply.

We are an Equal Opportunity Employer and do not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The U.S. Equal Employment Opportunity Commission (EEOC)’s Know Your Rights Poster is available here ( .

The New York Times Company will provide reasonable accommodations as required by applicable federal, state, and/or local laws. Individuals seeking an accommodation for the application or interview process should email Emails sent for unrelated issues, such as following up on an application, will not receive a response.

The Company will further consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable "Fair Chance" laws.

For information about The New York Times' privacy practices for job applicants click here ( .

Please beware of fraudulent job postings. Scammers may post fraudulent job opportunities, and they may even make fraudulent employment offers. This is done by bad actors to collect personal information and money from victims. All legitimate job opportunities from The New York Times will be accessible through The New York Times careers site ( . The New York Times will not ask job applicants for financial information or for payment, and will not refer you to a third party to do so. You should never send money to anyone who suggests they can provide employment with The New York Times.

If you see a fake or fraudulent job posting, or if you suspect you have received a fraudulent offer, you can report it to The New York Times at You can also file a report with the Federal Trade Commission ( or your state attorney general ( .

The mission ( of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for.

About the Role:

The New York Times is hiring a Senior Android Engineer for our Storytelling team, which create innovative new features that reshape how readers experience our journalism.

This is a hybrid role based in NYC, typically in-office two days a week. You'll report to the Senior Native Engineering Manager, Storytelling.

Responsibilities:

• Design, build, and maintain secure, scalable Android features in Kotlin

• Bring a product mindset to collaboratively align technical solutions with product and editorial goals

• Working with backend and cross-platform engineers to deliver cohesive, integrated features

• Contribute to roadmap planning, architecture decisions, and continuous improvement of released features

• Stay up-to-date on Android best practices and bring new ideas to the team

Basic Qualifications:

• 5+ years of Android experience in Kotlin, including writing unit tests, networking, data persistence and UI

• Demonstrated expertise in modern Android technologies such as Jetpack Compose, Coroutines, Dagger/Hilt, MVVM/MVI, and Room

• Experience translating product goals into excellent, delivered features

Preferred Qualifications:

• Experience building media-rich user interfaces with images and video

• Comfortable collaborating with backend engineers to optimize API Interaction at scale

#LI-Hybrid

(REQ- )

The annual base pay range for this role is between:

$140,000 — $155,000 USD

The New York Times Company is committed to being the world’s best source of independent, reliable and quality journalism. To do so, we embrace a diverse workforce that has a broad range of backgrounds and experiences across our ranks, at all levels of the organization. We encourage people from all backgrounds to apply.

We are an Equal Opportunity Employer and do not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The U.S. Equal Employment Opportunity Commission (EEOC)’s Know Your Rights Poster is available here ( .

The New York Times Company will provide reasonable accommodations as required by applicable federal, state, and/or local laws. Individuals seeking an accommodation for the application or interview process should email Emails sent for unrelated issues, such as following up on an application, will not receive a response.

The Company will further consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable "Fair Chance" laws.

For information about The New York Times' privacy practices for job applicants click here ( .

Please beware of fraudulent job postings. Scammers may post fraudulent job opportunities, and they may even make fraudulent employment offers. This is done by bad actors to collect personal information and money from victims. All legitimate job opportunities from The New York Times will be accessible through The New York Times careers site ( . The New York Times will not ask job applicants for financial information or for payment, and will not refer you to a third party to do so. You should never send money to anyone who suggests they can provide employment with The New York Times.

If you see a fake or fraudulent job posting, or if you suspect you have received a fraudulent offer, you can report it to The New York Times at You can also file a report with the Federal Trade Commission ( or your state attorney general ( .

Our client is seeking a creative and skilled Communications Specialist to enhance their brand narrative in Richmond, Virginia, US . This hybrid role offers a dynamic blend of on-site collaboration and remote flexibility. You will be instrumental in developing and executing comprehensive communication strategies that effectively convey the company's message and values across various platforms. Responsibilities include crafting compelling content for press releases, website copy, social media, internal communications, and marketing collateral. You will also play a key role in media relations, assisting with press outreach and monitoring media coverage. The ideal candidate will possess a Bachelor's degree in Communications, Journalism, Marketing, or a related field, with 3-5 years of experience in corporate communications, public relations, or content creation. Exceptional writing, editing, and proofreading skills are paramount, along with a strong understanding of digital communication channels and best practices. Familiarity with SEO principles and content management systems is beneficial. You should be adept at translating complex ideas into clear, engaging messages and possess excellent interpersonal skills to build relationships with internal and external stakeholders. This position offers an exciting opportunity to contribute to shaping a brand's voice and impact in a collaborative and evolving work environment.

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It's why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It's why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it's why our business strategy centers on making journalism so good that it's worth paying for.

About the Role

The New York Times is looking for a product-minded Senior Engineering Manager to lead iOS and Android development within our Storytelling group.

In this role, you will guide delivery of news format and visual journalism innovation in the Times' iOS and Android applications. You'll also collaboratively shape the strategy for the group's approach to iOS, Android and Hybrid mobile engineering. Within this, you'll manage and grow a native engineering team.

Through this work, you'll expand the reach of our newsroom's mission into mobile platforms and touch the lives of millions of readers around the world.

This is a hybrid role based in our New York City headquarters, reporting to the Senior Director of Storytelling Engineering. You can typically expect to come into our office two days a week.

Responsibilities:

• Build and operate a highly performant iOS and Android engineering team
• Foster a culture of innovation, product thinking, and engineering excellence
• Partner closely with Product, Design, and engineers on the team to define and deliver exceptional, distinctive mobile news storytelling experiences
• Develop and lead technical strategies for news experiences in our mobile applications with a 12-18 month vision
• Lead development of flexible architectures that allow us to tweak and iterate quickly, in response news-driven ideas
• Ensure all work that released is performant, and secure
• Manage a cohesive technical vision across iOS, Android, and Hybrid technologies
• Bridge the team's work into the wider iOS, Android, and Hybrid communities at NYT
• Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.

Basic Qualifications:

• 3+ years of experience as an Engineering Manager, leading native iOS or Android engineers
• Experience setting and executing technical strategies to deliver complex mobile UX
• Demonstrated history of delivering high-quality, performant, and reliable features

Preferred Qualifications:

• Experience with video or other rich media handling
• Experience with hybrid mobile development technologies and their integration
• Background in media, news, or other content-driven application development

#LI-Hybrid

REQ-

The annual base pay range for this role is between:

$176,000-$205,000 USD

The New York Times Company is committed to being the world's best source of independent, reliable and quality journalism. To do so, we embrace a diverse workforce that has a broad range of backgrounds and experiences across our ranks, at all levels of the organization. We encourage people from all backgrounds to apply.

We are an Equal Opportunity Employer and do not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The U.S. Equal Employment Opportunity Commission (EEOC)'s Know Your Rights Poster is available here.

The New York Times Company will provide reasonable accommodations as required by applicable federal, state, and/or local laws. Individuals seeking an accommodation for the application or interview process should email Emails sent for unrelated issues, such as following up on an application, will not receive a response.

The Company will further consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable "Fair Chance" laws.

For information about The New York Times' privacy practices for job applicants click here.

Please beware of fraudulent job postings. Scammers may post fraudulent job opportunities, and they may even make fraudulent employment offers. This is done by bad actors to collect personal information and money from victims. All legitimate job opportunities from The New York Times will be accessible through The New York Times careers site. The New York Times will not ask job applicants for financial information or for payment, and will not refer you to a third party to do so. You should never send money to anyone who suggests they can provide employment with The New York Times.

If you see a fake or fraudulent job posting, or if you suspect you have received a fraudulent offer, you can report it to The New York Times at You can also file a report with the Federal Trade Commission or your state attorney general.

At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention-but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won't have to look to find growth opportunities-ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing.
**Customer Marketing Manager - Customer Storytelling**
**Why We Have This Role**
At Qualtrics, we put our customers at the heart of everything we do. We're looking for a modern customer marketer who thrives on crafting powerful stories that showcase real-world impact. As the Customer Marketing Manager for Customer Voice & Storytelling, you'll lead the strategy and execution of customer evidence programs that fuel brand awareness, drive adoption, and build long-term advocacy. From compelling customer videos to high-impact event stagecraft and social amplification, you'll ensure the voice of our customers is infused across the entire journey. This role is ideal for a creative strategist who is equal parts storyteller, producer, and customer champion-someone who can turn customer experiences into brand-defining moments and help our customers shine.
**How You'll Find Success**
+ Build credibility by proving the real-world value of Qualtrics through authentic, high-impact customer evidence-powering sales conversations, media moments, and thought leadership
+ Shape the brand narrative by bringing the voice of our customers to the forefront, influencing how we position ourselves in the market and how we show up in the world
+ Amplify advocacy by helping transform satisfied customers into champions-elevating their stories and voices on stage, in content, through press, and across social
+ Drive revenue by equipping sales and marketing teams with powerful proof points that unlock new deals, accelerate adoption, and expand customer relationships
+ Manage the story and content pipeline end-to-end with excellent project management and cross-functional collaboration
+ Demonstrate deep empathy for customers and a passion for turning their success into stories and guidance for others
+ Use a mix of storytelling, production, and customer advocacy to create brand-defining moments
**How You'll Grow**
+ Lead high-impact customer evidence and storytelling initiatives that elevate your strategic narrative and content leadership skills
+ Develop expertise in building and scaling customer-led best practice content that drives adoption, usage, and expansion
+ Hone your skills in modern storytelling formats, event stagecraft, executive speaker prep, and multimedia production
+ Grow your visibility as a trusted customer advocate-representing customer voice in strategic campaigns, launches, and flagship events
**Things You'll Do**
+ Source, develop, and produce powerful customer success stories that showcase measurable outcomes and innovation across case studies, videos, executive quotes, win wires, and spotlight features
+ Develop customer-led best practice guides, playbooks, and resources that help other customers adopt, expand, and succeed
+ Leverage AI to design scalable processes for sourcing, drafting, localizing, and repurposing customer stories and best practice content globally
+ Lead the strategy for featuring customer voices at strategic first- and third-party events, sourcing and prepping customer speakers, and ensuring compelling stage presence
+ Collaborate with PR, social, and content teams to amplify customer stories, insights, and best practices across owned and earned channels using modern storytelling formats
+ Support programs that grow customers into long-term advocates and thought leaders with co-marketing, community content, and recognition moments
+ Maintain a scalable pipeline and asset library for stories and best practices, defining and tracking success metrics around evidence usage and business impact
+ Communicate results to stakeholders and keep the business informed on new proof points
**What We're Looking For On Your Resume**
+ 5-7+ years in customer marketing, content marketing, brand storytelling, or related roles with proven success developing customer evidence and best practice content for a B2B brand
+ Strong writing and editing skills with experience producing multi-format content and practical how-to resources
+ Experience managing customer speakers or customer-facing stage moments
+ Excellent project management and cross-functional collaboration skills
+ Deep empathy for customers and passion for turning their success into stories and guidance for others
+ Experience in B2B SaaS, particularly within customer-led or product-led growth environments
+ Background in journalism, brand storytelling, or instructional content creation
+ Skills in measuring content performance and scaling distribution channels
+ Experience designing customer recognition or advocate/champion programs
+ Ability to coach customers to share insights and tell their own stories effectively
**What You Should Know About This Team**
+ We put customers at the center and collaborate deeply across sales, marketing, product, events, and communications teams
+ We're focused on building high-impact programs that fuel brand awareness, adoption, advocacy, and revenue growth
+ You will have significant ownership to lead storytelling and customer advocacy initiatives that create brand-defining moments
+ The team values creativity, strategic thinking, and cross-functional partnership
+ We're committed to your growth-offering opportunities to develop storytelling, production, event stagecraft, and content leadership skills
**Our Team's Favorite Perks and Benefits**
+ Culture: A vibrant work environment that encourages collaboration, creativity, and work-life integration.
+ Team Engagement: Opportunities for team-building activities, company-wide celebrations, and a supportive community.
+ Health and Wellness: Competitive health coverage, wellness stipends, and an annual experience bonus to enhance your personal and professional life.
**The Qualtrics Hybrid Work Model:** Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.
_Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic._
_Applicants in the United States of America have rights under Federal Employment Laws:_
_Family & Medical Leave Act ( , Equal Opportunity Employment ( , Employee Polygraph Protection Act ( is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know._
_Not finding a role that's the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info_
_- so be sure to stay connected as you explore your best role and company fit._
_For full-time positions_ , this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit Qualtrics US Benefits ( .
Washington State Annual Pay Transparency Range
$126,500-$181,500 USD

At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention-but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won't have to look to find growth opportunities-ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing.
**Customer Marketing Manager - Customer Storytelling**
**Why We Have This Role**
At Qualtrics, we put our customers at the heart of everything we do. We're looking for a modern customer marketer who thrives on crafting powerful stories that showcase real-world impact. As the Customer Marketing Manager for Customer Voice & Storytelling, you'll lead the strategy and execution of customer evidence programs that fuel brand awareness, drive adoption, and build long-term advocacy. From compelling customer videos to high-impact event stagecraft and social amplification, you'll ensure the voice of our customers is infused across the entire journey. This role is ideal for a creative strategist who is equal parts storyteller, producer, and customer champion-someone who can turn customer experiences into brand-defining moments and help our customers shine.
**How You'll Find Success**
+ Build credibility by proving the real-world value of Qualtrics through authentic, high-impact customer evidence-powering sales conversations, media moments, and thought leadership
+ Shape the brand narrative by bringing the voice of our customers to the forefront, influencing how we position ourselves in the market and how we show up in the world
+ Amplify advocacy by helping transform satisfied customers into champions-elevating their stories and voices on stage, in content, through press, and across social
+ Drive revenue by equipping sales and marketing teams with powerful proof points that unlock new deals, accelerate adoption, and expand customer relationships
+ Manage the story and content pipeline end-to-end with excellent project management and cross-functional collaboration
+ Demonstrate deep empathy for customers and a passion for turning their success into stories and guidance for others
+ Use a mix of storytelling, production, and customer advocacy to create brand-defining moments
**How You'll Grow**
+ Lead high-impact customer evidence and storytelling initiatives that elevate your strategic narrative and content leadership skills
+ Develop expertise in building and scaling customer-led best practice content that drives adoption, usage, and expansion
+ Hone your skills in modern storytelling formats, event stagecraft, executive speaker prep, and multimedia production
+ Grow your visibility as a trusted customer advocate-representing customer voice in strategic campaigns, launches, and flagship events
**Things You'll Do**
+ Source, develop, and produce powerful customer success stories that showcase measurable outcomes and innovation across case studies, videos, executive quotes, win wires, and spotlight features
+ Develop customer-led best practice guides, playbooks, and resources that help other customers adopt, expand, and succeed
+ Leverage AI to design scalable processes for sourcing, drafting, localizing, and repurposing customer stories and best practice content globally
+ Lead the strategy for featuring customer voices at strategic first- and third-party events, sourcing and prepping customer speakers, and ensuring compelling stage presence
+ Collaborate with PR, social, and content teams to amplify customer stories, insights, and best practices across owned and earned channels using modern storytelling formats
+ Support programs that grow customers into long-term advocates and thought leaders with co-marketing, community content, and recognition moments
+ Maintain a scalable pipeline and asset library for stories and best practices, defining and tracking success metrics around evidence usage and business impact
+ Communicate results to stakeholders and keep the business informed on new proof points
**What We're Looking For On Your Resume**
+ 5-7+ years in customer marketing, content marketing, brand storytelling, or related roles with proven success developing customer evidence and best practice content for a B2B brand
+ Strong writing and editing skills with experience producing multi-format content and practical how-to resources
+ Experience managing customer speakers or customer-facing stage moments
+ Excellent project management and cross-functional collaboration skills
+ Deep empathy for customers and passion for turning their success into stories and guidance for others
+ Experience in B2B SaaS, particularly within customer-led or product-led growth environments
+ Background in journalism, brand storytelling, or instructional content creation
+ Skills in measuring content performance and scaling distribution channels
+ Experience designing customer recognition or advocate/champion programs
+ Ability to coach customers to share insights and tell their own stories effectively
**What You Should Know About This Team**
+ We put customers at the center and collaborate deeply across sales, marketing, product, events, and communications teams
+ We're focused on building high-impact programs that fuel brand awareness, adoption, advocacy, and revenue growth
+ You will have significant ownership to lead storytelling and customer advocacy initiatives that create brand-defining moments
+ The team values creativity, strategic thinking, and cross-functional partnership
+ We're committed to your growth-offering opportunities to develop storytelling, production, event stagecraft, and content leadership skills
**Our Team's Favorite Perks and Benefits**
+ Culture: A vibrant work environment that encourages collaboration, creativity, and work-life integration.
+ Team Engagement: Opportunities for team-building activities, company-wide celebrations, and a supportive community.
+ Health and Wellness: Competitive health coverage, wellness stipends, and an annual experience bonus to enhance your personal and professional life.
**The Qualtrics Hybrid Work Model:** Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.
_Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic._
_Applicants in the United States of America have rights under Federal Employment Laws:_
_Family & Medical Leave Act ( , Equal Opportunity Employment ( , Employee Polygraph Protection Act ( is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know._
_Not finding a role that's the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info_
_- so be sure to stay connected as you explore your best role and company fit._