76,305 Subscriber jobs in the United States
Subscriber Engagement Editor
78716 Austin, Texas
Hearst
Posted 6 days ago
Job Viewed
Job Description
Job Description
Title: Subscriber Engagement Editor, Austin American-Statesman
Join a best-in-class newsroom covering one of the most dynamic cities in the country. The Subscriber Engagement Editor will own strategy and execution around growing our digital subscriber base. They will work hand-in-hand with editors and reporters on content and projects that serve our most loyal, paying audience. We are looking for a thinker and doer.
What will you do?
About The Austin American-Statesman:
The Austin American-Statesman has been the leading source of news and information for Central Texas since 1871, serving a dynamic and fast-growing region anchored by the capital city of Texas. Austin is known for its vibrant tech industry, rich cultural heritage, influential government institutions and creative spirit.
The Statesman's award-winning journalists provide in-depth coverage of the issues that matter most to Austinites - from local government and business to education, the environment and Austin's ever-evolving music and cultural scenes. With a strong focus on accountability journalism and investigative reporting, the Statesman plays a critical role in informing and engaging its community.
About Hearst Newspapers:
With 2,500 employees across the nation, HNP represents a network of 24 daily and 52 weekly publications, including the Austin American-Statesman, San Francisco Chronicle, Houston Chronicle, San Antonio Express-News and Albany Times Union, several top digital-only news and lifestyle sites, marketing services businesses, and entertainment businesses such as King Features Syndicate.
At HNP, we are investing in new and innovative ways to tell stories - growing newsrooms, diversifying tools, evolving platforms - to support the millions of people who trust us each month to help them make decisions, take action and be inspired.
Be a part of something bigger - Your Headline Awaits.
Title: Subscriber Engagement Editor, Austin American-Statesman
Join a best-in-class newsroom covering one of the most dynamic cities in the country. The Subscriber Engagement Editor will own strategy and execution around growing our digital subscriber base. They will work hand-in-hand with editors and reporters on content and projects that serve our most loyal, paying audience. We are looking for a thinker and doer.
What will you do?
- Own the strategy and daily execution of the channels that matter most to subscribers: Newsletters, homepage and app.
- Analyze subscriber behavior and trends, and make content recommendations to editors that will move the needle.
- Produce up to 3 daily newsletters with the goal of growing each list and improving open rates.
- Coordinate planning, building and promotion of high-converting journalism, such as interactive projects, utility pieces, maps, etc.
- Act as liaison between our newsroom and the centralized data visuals team on projects for our Austin audience.
- At least four years of professional journalism experience.
- An audience and editing background, likely with a focus on newsletters.
- Strong journalistic writing and skills, including story structure and AP style. Ability to produce content that is clean, accurate and publication ready.
- Strong understanding of digital publishing tools, CMS platforms (e.g., WordPress, MediaOS, or similar), and multimedia integration.
- Highly organized and strong time management - able to juggle multiple priorities at once.
- Solid grasp of audience trend data and ability to use that information to drive content decisions.
- Strong collaborator who can impact change across various teams.
About The Austin American-Statesman:
The Austin American-Statesman has been the leading source of news and information for Central Texas since 1871, serving a dynamic and fast-growing region anchored by the capital city of Texas. Austin is known for its vibrant tech industry, rich cultural heritage, influential government institutions and creative spirit.
The Statesman's award-winning journalists provide in-depth coverage of the issues that matter most to Austinites - from local government and business to education, the environment and Austin's ever-evolving music and cultural scenes. With a strong focus on accountability journalism and investigative reporting, the Statesman plays a critical role in informing and engaging its community.
About Hearst Newspapers:
With 2,500 employees across the nation, HNP represents a network of 24 daily and 52 weekly publications, including the Austin American-Statesman, San Francisco Chronicle, Houston Chronicle, San Antonio Express-News and Albany Times Union, several top digital-only news and lifestyle sites, marketing services businesses, and entertainment businesses such as King Features Syndicate.
At HNP, we are investing in new and innovative ways to tell stories - growing newsrooms, diversifying tools, evolving platforms - to support the millions of people who trust us each month to help them make decisions, take action and be inspired.
Be a part of something bigger - Your Headline Awaits.
View Now
0
FlightSpan Subscriber Support Specialist
28173 Waxhaw, North Carolina
JAARS
Posted 6 days ago
Job Viewed
Job Description
Vacancy Name
FlightSpan Subscriber Support Specialist
Vacancy No
VN1057
Target Staff Type
Volunteer/Supported
Work Location
JAARS Waxhaw or Remote
FTE
1.000
Position Summary
FlightSpan Subscriber Support Specialist Job Description
JAARS is looking for a talented individual to join our software engineering team to provide support to our FlightSpan subscribers. FlightSpan is a software suite that provides a set of innovative flight operations management tools to mission aviation organizations operating in remote contexts around the world.
Your primary focus will be working with our subscribers to provide them with excellent product support as they use FlightSpan in their flight operations.
Your responsibilities will include onboarding new user-organizations, developing and maintaining training materials, providing individualized training to users, and working closely with the development team to provide solutions to issues our subscribers encounter.
To ensure success in subscriber support, you should have a strong working knowledge of flight operations, enjoy working with software, be a timely and clear communicator, and have a strong aptitude for coaching and training.
Position Responsibilities
FlightSpan Subscriber Support Specialist Responsibilities:
FlightSpan Subscriber Support Specialist Requirements:
FlightSpan Subscriber Support Specialist
Vacancy No
VN1057
Target Staff Type
Volunteer/Supported
Work Location
JAARS Waxhaw or Remote
FTE
1.000
Position Summary
FlightSpan Subscriber Support Specialist Job Description
JAARS is looking for a talented individual to join our software engineering team to provide support to our FlightSpan subscribers. FlightSpan is a software suite that provides a set of innovative flight operations management tools to mission aviation organizations operating in remote contexts around the world.
Your primary focus will be working with our subscribers to provide them with excellent product support as they use FlightSpan in their flight operations.
Your responsibilities will include onboarding new user-organizations, developing and maintaining training materials, providing individualized training to users, and working closely with the development team to provide solutions to issues our subscribers encounter.
To ensure success in subscriber support, you should have a strong working knowledge of flight operations, enjoy working with software, be a timely and clear communicator, and have a strong aptitude for coaching and training.
Position Responsibilities
FlightSpan Subscriber Support Specialist Responsibilities:
- Developing and maintaining training materials for FlightSpan.
- Onboarding new subscribers, including data migration and initial training.
- Manage subscriber feedback and assist in triaging bug reports and feature requests.
- Collaborating with the development team to define new app features.
- Work closely with the development team to ensure that design changes and bug fixes adequately address issues raised by our subscribers.
- Manage the process of extracting and digitizing aircraft weight and balance and performance data from Aircraft Flight Manuals for new aircraft types that are added to FlightSpan.
- Assist in testing new features for accuracy and ease of use.
FlightSpan Subscriber Support Specialist Requirements:
- Aviation operations experience (pilot experience preferred).
- Affinity for tech and software solutions.
- Excellent spreadsheet competency and a working knowledge of databases.
- Knowledge of Apple's design principles and application interface guidelines.
- Strong communication skills with a user/customer-centric focus and an always-learning mindset.
- A well developed coaching and training skillset.
- A deep and growing walk with the Lord Jesus that includes your personal spiritual growth and the ability to support others in their spiritual growth.
- Embrace the vision, mission, and core values of JAARS.
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1
Sr. Manager, Subscriber Analysis & Strategy
10176 New York, New York
NBC Universal
Posted 16 days ago
Job Viewed
Job Description
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.
Welcome to Peacock, the dynamic new streaming service from NBCUniversal. Here you'll find more than a job. You'll find a fast-paced, high-performance team of incredible colleagues that want to be at the epicenter of technology, sports, news, tv, movies and more. We work hard to connect people to what they love, each other and the world around them by creating shared experiences through culture-defining entertainment.
As a company, we embrace the power of difference. Our team is committed to creating an organization that champions diversity and inclusivity for all by curating content and a workforce that represents the world around us. We continue to challenge ourselves and the industry by being customer-centric, data-driven creatures of innovation. At Peacock, we are determined to forge the next frontier of streaming through creativity, teamwork, and talent.
Position Overview:
We are seeking a Senior Manager on the Direct-to-Consumer finance team to be an integral member of the team that is analyzing and evaluating subscriber revenue, developing internal analytics and measurement tools, assessing growth initiatives and their impact on subscriber revenue both domestically and internationally. The role provides the unique opportunity to become a member of NBCUniversal's expanding Direct-to-Consumer business, including the Peacock streaming business. This role will work closely with the Growth Marketing, Decision Sciences and Strategy teams to analyze new and ongoing growth opportunities for the Peacock business.
Responsibilities include, but are not limited to:
+ Assist in development of subscriber Customer Lifetime Value with focus on key underlying subscriber behavior/metrics
+ Develop, enhance, and maintain financial models to support key business decisions including content strategy, promotional offers, marketing, and product optimization opportunities
+ Partner with operating leaders and Decision Sciences to research and analyze issues and questions raised by leadership to inform decision-making
+ Report, as needed, on subscriber metrics and serve as KPI expert distilling actionable insights from business trends
+ Develop presentation materials that effectively communicate model output/assumptions, business performance, and other key topics to leadership
Qualifications/Requirements:
+ Bachelor's Degree
+ 5+ years of relevant finance/strategy experience in media, direct-to-consumer subscription, management/strategy consulting, investment banking or similar fields
+ Proven quantitative and analytical skills, including significant financial modeling experience
Desired Characteristics:
+ Strong interest in the media industry, specifically in streaming video
+ Strong communication skills with the ability to synthesize data and complex information, and present succinctly to executives and stakeholders at all levels
+ Strategic thinking with strong intellectual curiosity
+ Ability to navigate through ambiguity, collaborate effectively, and build consensus in a highly matrixed environment
+ Proactive, enthusiastic, and able to work in a fast-moving, hard-working team
Additional Requirements:
+ This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page ( of the Careers website. Salary range: $120,000 - $150,000 (bonus eligible).
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.
Welcome to Peacock, the dynamic new streaming service from NBCUniversal. Here you'll find more than a job. You'll find a fast-paced, high-performance team of incredible colleagues that want to be at the epicenter of technology, sports, news, tv, movies and more. We work hard to connect people to what they love, each other and the world around them by creating shared experiences through culture-defining entertainment.
As a company, we embrace the power of difference. Our team is committed to creating an organization that champions diversity and inclusivity for all by curating content and a workforce that represents the world around us. We continue to challenge ourselves and the industry by being customer-centric, data-driven creatures of innovation. At Peacock, we are determined to forge the next frontier of streaming through creativity, teamwork, and talent.
Position Overview:
We are seeking a Senior Manager on the Direct-to-Consumer finance team to be an integral member of the team that is analyzing and evaluating subscriber revenue, developing internal analytics and measurement tools, assessing growth initiatives and their impact on subscriber revenue both domestically and internationally. The role provides the unique opportunity to become a member of NBCUniversal's expanding Direct-to-Consumer business, including the Peacock streaming business. This role will work closely with the Growth Marketing, Decision Sciences and Strategy teams to analyze new and ongoing growth opportunities for the Peacock business.
Responsibilities include, but are not limited to:
+ Assist in development of subscriber Customer Lifetime Value with focus on key underlying subscriber behavior/metrics
+ Develop, enhance, and maintain financial models to support key business decisions including content strategy, promotional offers, marketing, and product optimization opportunities
+ Partner with operating leaders and Decision Sciences to research and analyze issues and questions raised by leadership to inform decision-making
+ Report, as needed, on subscriber metrics and serve as KPI expert distilling actionable insights from business trends
+ Develop presentation materials that effectively communicate model output/assumptions, business performance, and other key topics to leadership
Qualifications/Requirements:
+ Bachelor's Degree
+ 5+ years of relevant finance/strategy experience in media, direct-to-consumer subscription, management/strategy consulting, investment banking or similar fields
+ Proven quantitative and analytical skills, including significant financial modeling experience
Desired Characteristics:
+ Strong interest in the media industry, specifically in streaming video
+ Strong communication skills with the ability to synthesize data and complex information, and present succinctly to executives and stakeholders at all levels
+ Strategic thinking with strong intellectual curiosity
+ Ability to navigate through ambiguity, collaborate effectively, and build consensus in a highly matrixed environment
+ Proactive, enthusiastic, and able to work in a fast-moving, hard-working team
Additional Requirements:
+ This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page ( of the Careers website. Salary range: $120,000 - $150,000 (bonus eligible).
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to
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2
Texas Workers' Compensation/ Non-Subscriber Adjuster
36701 Selma, Alabama
Davies Public Affairs
Posted 6 days ago
Job Viewed
Job Description
Texas Workers' Compensation/ Non-Subscriber Adjuster
Department: Claims Administration & Adjusting
Employment Type: Permanent - Full Time
Location: Home United States
Reporting To: Frank Young
Compensation: $70,000 - $80,000 / year
Description
Our Story
Imagine being part of a team that's not just shaping the future but actively driving it. At Davies North America , we're at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.
We're on the lookout for a Texas Workers' Compensation / Non-Subscriber Adjuster . As a Texas Workers' Compensation / Non-Subscriber Adjuster you will investigate and manage the Workers' Compensation and Texas Non-Subscriber claims of self-insured political subdivisions and Texas Non-Subscriber employers.
Key Responsibilities
Skills, knowledge & expertise
Benefits
At Davies North America, we are dedicated to supporting the well-being and future of our qualifying employees. Our comprehensive benefits package includes:
Diversity and Inclusion
Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.
Department: Claims Administration & Adjusting
Employment Type: Permanent - Full Time
Location: Home United States
Reporting To: Frank Young
Compensation: $70,000 - $80,000 / year
Description
Our Story
Imagine being part of a team that's not just shaping the future but actively driving it. At Davies North America , we're at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.
We're on the lookout for a Texas Workers' Compensation / Non-Subscriber Adjuster . As a Texas Workers' Compensation / Non-Subscriber Adjuster you will investigate and manage the Workers' Compensation and Texas Non-Subscriber claims of self-insured political subdivisions and Texas Non-Subscriber employers.
Key Responsibilities
- Conduct initial three-point contact claims investigation to determine compensability
- Pay benefits in accordance with the WC Statute and/or employers' ERISA plan document
- Work in conjunction with the client and business partners keeping the informed as claims develop
- Maintain contact with the injured employee, medical provider, and employer to facilitate return to work
- Monitor ongoing medical reports and treatment plans to manage the claim and set reserves accordingly
- Review, approve, and manage medical treatment
- Review and approve medical bills for adjudication in the Mitchell bill CEP system
- Support claim positions before legal proceedings by producing information, reports, and other documents as supportive evidence
Skills, knowledge & expertise
- 5 years of experience adjusting Texas Workers' Compensation and Non-Subscriber claims
- Texas Workers' Compensation Adjuster's license
- Technical Workers' Compensation claims and medical terminology knowledge
- Excellent verbal and written communication skills
- Proficient with the use of computers and Microsoft Office Suite
- Exceptional organization and time management skills
- Demonstrated ability to gather, analyze, and interpret information
Benefits
At Davies North America, we are dedicated to supporting the well-being and future of our qualifying employees. Our comprehensive benefits package includes:
- Medical, dental, and vision plans to ensure your health and that of your family.
- A 401k plan with employer matching to help you build a secure financial future.
- Our time-off policies, including Discretionary Time Off for exempt employees and Paid Time Off (PTO) package for non-exempt employees, reflect our commitment to promoting a healthy work environment.
- Paid holidays.
- Life insurance and both short-term and long-term disability plans, providing essential financial protection for you and your loved ones.
Diversity and Inclusion
Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.
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3
Subscriber Programming Subject Matter Expert (SME)
20080 Washington, District Of Columbia
World Wide Technology
Posted 3 days ago
Job Viewed
Job Description
**Why WWT?**
At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.
Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.
With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.
Want to work with highly motivated individuals on high-performance teams? Join WWT today!
**Position Title:** Subscriber Programming Subject Matter Expert (SME)
**Location:** Washington DC Capital Region
**Travel:** 50-75% required
**Position Summary:**
The Subscriber Programming Subject Matter Expert (SME) will possess specialized expertise in the configuration, validation, and deployment of Land Mobile Radio (LMR) subscriber code plugs. This role is critical for ensuring that all subscriber programming files meet interoperability, encryption compliance, and system design baselines. The SME will work closely with Regional Project Managers and the programming team to ensure seamless integration and deployment of subscriber templates across all supported jurisdictions.
**Key Responsibilities:**
+ Conduct comprehensive reviews of all subscriber programming files to ensure interoperability, encryption compliance, and alignment with system design baselines and operational standards.
+ Review, validate, and maintain all code plugs, templates, and programming files used by the organization and its partners, ensuring alignment with system design specifications, encryption key management plans, and interoperability requirements.
+ Support a broad range of subscriber platforms, including but not limited to Motorola APX series, ensuring programming complies with P25 standards, Over-the-Air Rekeying (OTAR), and Over-the-Air Programming (OTAP).
+ Apply and manage encryption keys, keysets, and OTAR (Over-the-Air Rekeying) for secure communications, following FIPS 140-2 standards and COMSEC protocols.
+ Coordinate closely with Regional Project Managers to ensure seamless integration and deployment of subscriber templates.
+ Oversee the planning and execution of field programming activities, managing tasking and logistics in collaboration with the assigned Area of Responsibility (AOR), Regional PMs, and the programming team.
+ Deliver fully functional, mission-ready radios across all supported jurisdictions.
+ Maintain programming records, change logs, and codeplug versioning to ensure consistency and traceability.
+ Develop and update standard operating procedures (SOPs) for subscriber device provisioning and deployment.
+ Conduct bench testing of programmed radios before deployment to verify operation (TX/RX, affiliation, encryption, etc.).
+ Provide field support during system cutovers, exercises, and incident response, troubleshooting programming or operational issues.
+ Validate interoperability across systems and agencies (e.g., P25 conventional, trunked, analog/digital modes).
**Qualifications:**
+ Specialized expertise in the configuration, validation, and deployment of LMR subscriber code plugs.
+ In-depth knowledge of interoperability, encryption compliance, and system design baselines.
+ Experience with a broad range of subscriber platforms, including Motorola APX series.
+ Proficiency in P25 standards, OTAR, and OTAP.
+ Strong coordination and communication skills to work effectively with Regional Project Managers and the programming team.
+ Must possess or be able to obtain and maintain a security clearance in accordance with agency requirements.
**Preferred Skills:**
+ Experience in managing tasking and logistics for field programming activities.
+ Ability to adapt to changing environments and operational needs.
+ Strong problem-solving skills and attention to detail.
Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $170,000.00 to $184,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
+ Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
+ Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
+ Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
+ Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!
_If you have any questions or concerns about this posting, please email_
#LI-MP1
WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call and ask for Human Resources.
At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.
Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.
With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.
Want to work with highly motivated individuals on high-performance teams? Join WWT today!
**Position Title:** Subscriber Programming Subject Matter Expert (SME)
**Location:** Washington DC Capital Region
**Travel:** 50-75% required
**Position Summary:**
The Subscriber Programming Subject Matter Expert (SME) will possess specialized expertise in the configuration, validation, and deployment of Land Mobile Radio (LMR) subscriber code plugs. This role is critical for ensuring that all subscriber programming files meet interoperability, encryption compliance, and system design baselines. The SME will work closely with Regional Project Managers and the programming team to ensure seamless integration and deployment of subscriber templates across all supported jurisdictions.
**Key Responsibilities:**
+ Conduct comprehensive reviews of all subscriber programming files to ensure interoperability, encryption compliance, and alignment with system design baselines and operational standards.
+ Review, validate, and maintain all code plugs, templates, and programming files used by the organization and its partners, ensuring alignment with system design specifications, encryption key management plans, and interoperability requirements.
+ Support a broad range of subscriber platforms, including but not limited to Motorola APX series, ensuring programming complies with P25 standards, Over-the-Air Rekeying (OTAR), and Over-the-Air Programming (OTAP).
+ Apply and manage encryption keys, keysets, and OTAR (Over-the-Air Rekeying) for secure communications, following FIPS 140-2 standards and COMSEC protocols.
+ Coordinate closely with Regional Project Managers to ensure seamless integration and deployment of subscriber templates.
+ Oversee the planning and execution of field programming activities, managing tasking and logistics in collaboration with the assigned Area of Responsibility (AOR), Regional PMs, and the programming team.
+ Deliver fully functional, mission-ready radios across all supported jurisdictions.
+ Maintain programming records, change logs, and codeplug versioning to ensure consistency and traceability.
+ Develop and update standard operating procedures (SOPs) for subscriber device provisioning and deployment.
+ Conduct bench testing of programmed radios before deployment to verify operation (TX/RX, affiliation, encryption, etc.).
+ Provide field support during system cutovers, exercises, and incident response, troubleshooting programming or operational issues.
+ Validate interoperability across systems and agencies (e.g., P25 conventional, trunked, analog/digital modes).
**Qualifications:**
+ Specialized expertise in the configuration, validation, and deployment of LMR subscriber code plugs.
+ In-depth knowledge of interoperability, encryption compliance, and system design baselines.
+ Experience with a broad range of subscriber platforms, including Motorola APX series.
+ Proficiency in P25 standards, OTAR, and OTAP.
+ Strong coordination and communication skills to work effectively with Regional Project Managers and the programming team.
+ Must possess or be able to obtain and maintain a security clearance in accordance with agency requirements.
**Preferred Skills:**
+ Experience in managing tasking and logistics for field programming activities.
+ Ability to adapt to changing environments and operational needs.
+ Strong problem-solving skills and attention to detail.
Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $170,000.00 to $184,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
+ Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
+ Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
+ Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
+ Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!
_If you have any questions or concerns about this posting, please email_
#LI-MP1
WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call and ask for Human Resources.
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4
Sr. Analyst, Global Subscriber Growth Strategy & Planning
90407 Santa Monica, California
Disney Entertainment
Posted 4 days ago
Job Viewed
Job Description
The Walt Disney Company's Disney Entertainment (DE) group includes the company's full portfolio of entertainment media and content business globally, including streaming (Disney+ and Hulu).
Subscription Planning DTC is a highly visible team of professionals with backgrounds in consulting, investment banking, private equity, media & entertainment, and technology who serve as in-house advisers to the Direct-to-Consumer's executive leadership and own the subscriber, engagement, and revenue growth planning and reporting. The team's activities and accomplishments have contributed to the rapid growth and success of the Direct-to-Consumer business.
**Job Summary:**
Disney is seeking a Senior Analyst that will play a key role in supporting the direct-to-consumer business, focused on Disney+ International. They will assist the subscriber and revenue business planning and communication with the local team, helping to identify some of the key business issues, providing solutions, and evaluating strategic initiatives. This is inclusive of but not limited to: modeling subscriber growth, developing and tracking KPI's to drive execution and operational improvement, identifying new business and product opportunities, assessing partnerships and deal structures, and more.
The right person for this role has phenomenal problem solving and analytical skills paired with outstanding strategic and conceptual thinking. The person is an excellent communicator, sets a high bar for themselves, and has a track record of success when partnering with key business operators. A successful candidate will be able to confidently navigate a rapidly evolving, dynamic environment and seek opportunities to drive efficient processes and challenge the status quo. The pace and cadence for change at DTC necessitates an ability to manage multiple projects, collaborate with multiple stakeholders, and roll up sleeves to support this important segment of the Disney business.
**Responsibilities and Duties of the Role:**
+ Assist the region manager in the subscriber business planning process for the local region with a full understanding and justification of key underlying subscription metrics based on in depth trending analysis and assessment of future initiatives. You will assist in predicting how subscribers will be impacted by internal factors (content, product, etc.) and external factors (macroeconomics, competitors, etc.). You will work closely with centralized DTC teams such as marketing, product, and data to incorporate the latest initiatives and trends to enhance model accuracy.
+ Maintain a strong understanding of operating performance (e.g. KPIs, subscribers), major deals and transactions, issues and challenges facing the businesses, and relevant trends in the streaming business. Assist in developing impactful, compelling presentation materials (decks, notes, write-ups, backup materials, etc.) that effectively communicates subscriber projections, drivers, business performance, and risks & opportunities to leadership.
+ Work with region manager to provide strategic recommendations for new business initiatives, help quantify any business issue, and analyze large amounts of subscriber data from previous similar events at DTC. Most of the work requires advanced analytical interpretation, paired with a strategic view on market developments, consumer behavior, and the Disney+ product/content.
+ Work with the local team to understand and build both future and existing partnerships into subscriber forecast model. Support structuring of partnership deals with the goal of maximizing net subscriber growth and operating income, while minimizing cannibalization of retail subscribers and time deal launch dates in line with capital market expectations.
**Basic Qualifications:**
+ Minimum two years of professional work experience in media, tech, strategy, business planning, management consulting, or investment banking/private equity
+ Bachelor's degree with a major in Finance, Economics or similar discipline with an analytical bias
+ Significant analytical and modeling experience including ingesting and analyzing large amounts of data in order to drive decision-making
+ Strong verbal and written communication skills (including PowerPoint) and ability to simplify complex matters for an executive audience
+ Ability to work cross functionally in a team environment, managing many stakeholders and building relationships throughout the company
**Preferred Qualifications:**
+ Extremely organized with the ability to prioritize activities, manage timelines, and deal effectively with pressure
+ Self-motivated and comfortable working without guidance, in a fast-growing environment with multiple partners
+ A passion for the media industry, international business, and content as well as a natural curiosity
+ Familiarity with working in or with global, large organizations is a plus
The hiring range for this position in Santa Monica, CA is $108,500.00 to $145,400.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
**Job ID:**
**Location:** Santa Monica,California
**Job Posting Company:** Disney Entertainment
The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
Subscription Planning DTC is a highly visible team of professionals with backgrounds in consulting, investment banking, private equity, media & entertainment, and technology who serve as in-house advisers to the Direct-to-Consumer's executive leadership and own the subscriber, engagement, and revenue growth planning and reporting. The team's activities and accomplishments have contributed to the rapid growth and success of the Direct-to-Consumer business.
**Job Summary:**
Disney is seeking a Senior Analyst that will play a key role in supporting the direct-to-consumer business, focused on Disney+ International. They will assist the subscriber and revenue business planning and communication with the local team, helping to identify some of the key business issues, providing solutions, and evaluating strategic initiatives. This is inclusive of but not limited to: modeling subscriber growth, developing and tracking KPI's to drive execution and operational improvement, identifying new business and product opportunities, assessing partnerships and deal structures, and more.
The right person for this role has phenomenal problem solving and analytical skills paired with outstanding strategic and conceptual thinking. The person is an excellent communicator, sets a high bar for themselves, and has a track record of success when partnering with key business operators. A successful candidate will be able to confidently navigate a rapidly evolving, dynamic environment and seek opportunities to drive efficient processes and challenge the status quo. The pace and cadence for change at DTC necessitates an ability to manage multiple projects, collaborate with multiple stakeholders, and roll up sleeves to support this important segment of the Disney business.
**Responsibilities and Duties of the Role:**
+ Assist the region manager in the subscriber business planning process for the local region with a full understanding and justification of key underlying subscription metrics based on in depth trending analysis and assessment of future initiatives. You will assist in predicting how subscribers will be impacted by internal factors (content, product, etc.) and external factors (macroeconomics, competitors, etc.). You will work closely with centralized DTC teams such as marketing, product, and data to incorporate the latest initiatives and trends to enhance model accuracy.
+ Maintain a strong understanding of operating performance (e.g. KPIs, subscribers), major deals and transactions, issues and challenges facing the businesses, and relevant trends in the streaming business. Assist in developing impactful, compelling presentation materials (decks, notes, write-ups, backup materials, etc.) that effectively communicates subscriber projections, drivers, business performance, and risks & opportunities to leadership.
+ Work with region manager to provide strategic recommendations for new business initiatives, help quantify any business issue, and analyze large amounts of subscriber data from previous similar events at DTC. Most of the work requires advanced analytical interpretation, paired with a strategic view on market developments, consumer behavior, and the Disney+ product/content.
+ Work with the local team to understand and build both future and existing partnerships into subscriber forecast model. Support structuring of partnership deals with the goal of maximizing net subscriber growth and operating income, while minimizing cannibalization of retail subscribers and time deal launch dates in line with capital market expectations.
**Basic Qualifications:**
+ Minimum two years of professional work experience in media, tech, strategy, business planning, management consulting, or investment banking/private equity
+ Bachelor's degree with a major in Finance, Economics or similar discipline with an analytical bias
+ Significant analytical and modeling experience including ingesting and analyzing large amounts of data in order to drive decision-making
+ Strong verbal and written communication skills (including PowerPoint) and ability to simplify complex matters for an executive audience
+ Ability to work cross functionally in a team environment, managing many stakeholders and building relationships throughout the company
**Preferred Qualifications:**
+ Extremely organized with the ability to prioritize activities, manage timelines, and deal effectively with pressure
+ Self-motivated and comfortable working without guidance, in a fast-growing environment with multiple partners
+ A passion for the media industry, international business, and content as well as a natural curiosity
+ Familiarity with working in or with global, large organizations is a plus
The hiring range for this position in Santa Monica, CA is $108,500.00 to $145,400.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
**Job ID:**
**Location:** Santa Monica,California
**Job Posting Company:** Disney Entertainment
The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
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5
Data Scientist II, Subscriber and Commerce Data Science
90403 Santa Monica, California
The Walt Disney Company
Posted 6 days ago
Job Viewed
Job Description
The Subscriber & Commerce Data Science team at Disney Streaming builds Machine learning models to optimize payment processes, detect and prevent fraud, and forecast customer lifetime value across our streaming platforms, including Disney+, Hulu and ESPN+. We play a key role in growing the business by increasing payment success, reducing fraud, improving retention, and enabling value measurement through user-level lifetime value (LTV) modeling.
We're hiring a Data Scientist to help design, build and deploy machine learning solutions that solve key business challenges. In this role, you'll work closely with Product, Engineering, Analytics and Finance to deliver models that enhance the customer experience and drive measurable business impact.
Responsibilities
Machine Learning & Modeling
-
Develop, optimize, and maintain models for payment optimization, fraud detection, and LTV prediction.
-
Build robust end-to-end ML workflows, including data collection, feature engineering, model development, and evaluation.
Experimentation & Deployment
-
Collaborate with Product and Engineering to deploy models into production environments and monitorperformance.
-
Design and analyze A/B tests and other experiments to assess model impact.
-
Implement batch and real-timeinference pipelines for fraud detection and payment optimization use cases.
Insights & Strategy
-
Analyze subscriber behavior, payment flows, and fraud patterns to generate actionable insights.
-
Translate complex data into clear, data-driven recommendations to improvebusiness outcomes.
Cross-functional Collaboration
-
Partner with stakeholders to translate business needs into machine learning problems.
-
Collaborate with Engineering to improve data pipelines, experimentation frameworks, and model monitoring.
-
Communicateinsights effectively to technical and non-technical stakeholders.
Basic Qualifications
-
Bachelor's degree in Data Science, Computer Science, Statistics, Mathematics, or a related field.
-
3+ years of experience developing and deploying machine learning models in production.
-
Proficiency in SQL, Python (e.g. Pandas, NumPy, Scikit-learn, LightGBM); experience with distributed computing tools such as Spark or PySpark.
Preferred Qualifications
-
M.S. or Ph.D. in a quantitative discipline
-
Deep expertise in statistical modeling and machine learning, including Bayesian methods.
-
Familiarity with tools like Databricks, Snowflake, Airflow, GitHub.
-
Experience designing and analyzing A/B tests and other experiments.
-
Experience with data visualization and exploration tools such as Tableau, Looker
-
Ability to choose and justify appropriate modeling and statistical techniques for varied problems.
-
Comfortable working in fast-paced environments with evolving priorities.
-
Excellent communication skills with both technical and non-technical audiences.
#DISNEYANALYTICS
#DISNEYTECH
The hiring range for this position in New York, NY is $145,500 to $95,000 per year. Santa Monica, CA and Glendale, CA is 138,900 to 186,200 per year, San Francisco, CA is 152,100 to 203,900 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Job ID:
Location: Santa Monica,California
Job Posting Company: Disney Direct to Consumer
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
View Now
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6
Data Scientist II, Subscriber and Commerce Data Science
90407 Santa Monica, California
The Walt Disney Company
Posted 4 days ago
Job Viewed
Job Description
The Subscriber & Commerce Data Science team at Disney Streaming builds Machine learning models to optimize payment processes, detect and prevent fraud, and forecast customer lifetime value across our streaming platforms, including Disney+, Hulu and ESPN+. We play a key role in growing the business by increasing payment success, reducing fraud, improving retention, and enabling value measurement through user-level lifetime value (LTV) modeling.
We're hiring a Data Scientist to help design, build and deploy machine learning solutions that solve key business challenges. In this role, you'll work closely with Product, Engineering, Analytics and Finance to deliver models that enhance the customer experience and drive measurable business impact.
**Responsibilities**
**Machine Learning & Modeling**
+ Develop, optimize, and maintain models for payment optimization, fraud detection, and LTV prediction.
+ Build robust end-to-end ML workflows, including data collection, feature engineering, model development, and evaluation.
**Experimentation &** **Deployment**
+ Collaborate with Product and Engineering to deploy models into production environments and monitorperformance.
+ Design and analyze A/B tests and other experiments to assess model impact.
+ Implement batch and real-timeinference pipelines for fraud detection and payment optimization use cases.
**Insights** **& Strategy**
+ Analyze subscriber behavior, payment flows, and fraud patterns to generate actionable insights.
+ Translate complex data into clear, data-driven recommendations to improvebusiness outcomes.
**Cross-functional Collaboration**
+ Partner with stakeholders to translate business needs into machine learning problems.
+ Collaborate with Engineering to improve data pipelines, experimentation frameworks, and model monitoring.
+ Communicateinsights effectively to technical and non-technical stakeholders.
**Basic Qualifications**
+ Bachelor's degree in Data Science, Computer Science, Statistics, Mathematics, or a related field.
+ 3+ years of experience developing and deploying machine learning models in production.
+ Proficiency in SQL, Python (e.g. Pandas, NumPy, Scikit-learn, LightGBM); experience with distributed computing tools such as Spark or PySpark.
**Preferred Qualifications**
+ M.S. or Ph.D. in a quantitative discipline
+ Deep expertise in statistical modeling and machine learning, including Bayesian methods.
+ Familiarity with tools like Databricks, Snowflake, Airflow, GitHub.
+ Experience designing and analyzing A/B tests and other experiments.
+ Experience with data visualization and exploration tools such as Tableau, Looker
+ Ability to choose and justify appropriate modeling and statistical techniques for varied problems.
+ Comfortable working in fast-paced environments with evolving priorities.
+ Excellent communication skills with both technical and non-technical audiences.
#DISNEYANALYTICS
#DISNEYTECH
The hiring range for this position in New York, NY is $145,500 to $95,000 per year. Santa Monica, CA and Glendale, CA is 138,900 to 186,200 per year, San Francisco, CA is 152,100 to 203,900 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
**Job ID:**
**Location:** Santa Monica,California
**Job Posting Company:** Disney Direct to Consumer
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
We're hiring a Data Scientist to help design, build and deploy machine learning solutions that solve key business challenges. In this role, you'll work closely with Product, Engineering, Analytics and Finance to deliver models that enhance the customer experience and drive measurable business impact.
**Responsibilities**
**Machine Learning & Modeling**
+ Develop, optimize, and maintain models for payment optimization, fraud detection, and LTV prediction.
+ Build robust end-to-end ML workflows, including data collection, feature engineering, model development, and evaluation.
**Experimentation &** **Deployment**
+ Collaborate with Product and Engineering to deploy models into production environments and monitorperformance.
+ Design and analyze A/B tests and other experiments to assess model impact.
+ Implement batch and real-timeinference pipelines for fraud detection and payment optimization use cases.
**Insights** **& Strategy**
+ Analyze subscriber behavior, payment flows, and fraud patterns to generate actionable insights.
+ Translate complex data into clear, data-driven recommendations to improvebusiness outcomes.
**Cross-functional Collaboration**
+ Partner with stakeholders to translate business needs into machine learning problems.
+ Collaborate with Engineering to improve data pipelines, experimentation frameworks, and model monitoring.
+ Communicateinsights effectively to technical and non-technical stakeholders.
**Basic Qualifications**
+ Bachelor's degree in Data Science, Computer Science, Statistics, Mathematics, or a related field.
+ 3+ years of experience developing and deploying machine learning models in production.
+ Proficiency in SQL, Python (e.g. Pandas, NumPy, Scikit-learn, LightGBM); experience with distributed computing tools such as Spark or PySpark.
**Preferred Qualifications**
+ M.S. or Ph.D. in a quantitative discipline
+ Deep expertise in statistical modeling and machine learning, including Bayesian methods.
+ Familiarity with tools like Databricks, Snowflake, Airflow, GitHub.
+ Experience designing and analyzing A/B tests and other experiments.
+ Experience with data visualization and exploration tools such as Tableau, Looker
+ Ability to choose and justify appropriate modeling and statistical techniques for varied problems.
+ Comfortable working in fast-paced environments with evolving priorities.
+ Excellent communication skills with both technical and non-technical audiences.
#DISNEYANALYTICS
#DISNEYTECH
The hiring range for this position in New York, NY is $145,500 to $95,000 per year. Santa Monica, CA and Glendale, CA is 138,900 to 186,200 per year, San Francisco, CA is 152,100 to 203,900 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
**Job ID:**
**Location:** Santa Monica,California
**Job Posting Company:** Disney Direct to Consumer
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
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7
Customer Service Representative - Client Relations - Knoxville, TN
37955 Knoxville, Tennessee
Edfinancial Services
Posted 3 days ago
Job Viewed
Job Description
***Competitive Pay starting at 17.75 per hour PLUS and additional $4.93 hourly fringe benefit!***
Visit to learn more about our history, read about our company culture, and review testimonials from our current employees.
This position involves receiving inbound calls and making outbound calls to current customers, utilizing provided scripts and information to promote our products and services effectively. Responsible for addressing customer inquiries, providing accurate information, and resolving issues promptly and professionally. Assist customers on both inbound or outbound attempts in accordance with all applicable state and federal regulations and Edfinancial Services policies and procedures. Uses sound judgment and training provided to support customer inquiries. Contribute to and promote a team-oriented quality work environment.
Requirements
Effective April 1st, 2025, our hours of operation will be as follows:
Monday - 8am - 11pm Est
Tuesday - Friday - 8am to 9pm Est
Saturday - 10am - 2pm Est
This position requires open availability, and schedules are assigned based on business need.
#ZR
Salary Description
$7.75 per hour PLUS 4.93 Hourly Fringe Pay
Visit to learn more about our history, read about our company culture, and review testimonials from our current employees.
This position involves receiving inbound calls and making outbound calls to current customers, utilizing provided scripts and information to promote our products and services effectively. Responsible for addressing customer inquiries, providing accurate information, and resolving issues promptly and professionally. Assist customers on both inbound or outbound attempts in accordance with all applicable state and federal regulations and Edfinancial Services policies and procedures. Uses sound judgment and training provided to support customer inquiries. Contribute to and promote a team-oriented quality work environment.
Requirements
- This is an ON-SITE position - Possibility of remote work after a minimum of 6 months consistently meeting performance metrics and meeting work from home requirements.
- Maintain a positive on-site work atmosphere by behaving and communicating in a manner so that you get along with customers, clients, co-workers, and management.
- Responsible for the security of workstation and work area regarding the confidentiality of the data and the systems.
- The position requires a 5c level access to Edfinancial' s information system.
- All employees are expected to represent the company and its interests in a positive, professional manner inside and outside of the corporate environment.
- Maintain a high-level of knowledge of all loan phases, from pre-loan thru pay-off, including ability to analyze complex and detailed information regarding customers invoice, payment, and loan status questions; maintain knowledge of federal and regulatory issues, and Edfinancial rules and regulations.
- Maintain certifications for specialized training and complete annual refresher courses in each topic.
- Based on company needs, employees may be crossed trained in specialty queues within the department as well as during peak times within other areas of the organization.
- Remain up to date on system enhancements and changes to determine best way to assist borrowers.
- Adhere to assigned schedule to assist with outbound calls, Inbound calls, incoming chats, emails, or a combination of skills.
- Ensure that department goals and expectations are met on a daily and monthly basis.
- Be proactive and discuss with management strategies to improve job performance.
- Read the training materials and utilize resources provided by department and company.
- Work overtime based on business and department needs.
- Other duties deemed necessary.
Effective April 1st, 2025, our hours of operation will be as follows:
Monday - 8am - 11pm Est
Tuesday - Friday - 8am to 9pm Est
Saturday - 10am - 2pm Est
This position requires open availability, and schedules are assigned based on business need.
#ZR
Salary Description
$7.75 per hour PLUS 4.93 Hourly Fringe Pay
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8
Customer Service Representative- Client Relations - Dayton, TN
37321 Dayton, Tennessee
EdFinancial Services, LLC
Posted 6 days ago
Job Viewed
Job Description
Competitive Pay starting at 17.75 per hour PLUS and additional $4.93 hourly fringe benefit! - - - Visit www. Ed. Careers.com to learn more about our history, read about our company culture, and review testimonials from our current employees. This pos Client Relations, Relations, Customer Service Representative, Customer Service, Representative, Retail
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9