86,483 Support Agent jobs in the United States

Customer Service Support Agent

30383 Atlanta, Georgia Fox Advantage

Posted today

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Job Description

Job Description
Join our team to support our non-profit initiatives by assisting donors through excellent customer service. Your role will be crucial in helping us achieve our mission and making a difference in the community. If you are self-motivated and thrive in a dynamic environment, this is the perfect role for you. Pledge Drive Support Agents work for our clients provide phone-based support to receive donations, document accounts, and sometimes make transfers. We believe that customer success is at the heart of our growth. If you're eager to join a remote team that values innovation, customer-centricity, and commitment to excellence, apply now and embark on an exciting customer success journey with us!

Click here to apply

Requirements
  • Personal Computer (Mac computers not be accepted)
  • High Speed Internet
  • Phone Service with a smart phone
  • Valid photo ID
  • Secluded space in your home away from noise such as children, pets, construction, or other background noises.
  • A genuine passion for helping and connecting with people
  • Outstanding verbal and written communication skills
  • Ability to multitask and problem-solve in a fast-paced environment
  • Empathy and patience to handle diverse customer needs
  • Previous customer service experience is a plus, but not required
  • Pass a background check
Benefits

How much can you earn?

The average pay is $13.00 per hour (this is a .25 cent per-talk-minute client), and the higher the call volume, the more you are paid. Check out some of the peak-time earnings of our agents per pay period:

SRodri*** $,024.75

MNel*** 623.98

DBe** 1,179.98

LAnde*** 993.69

LAndr*** 1,512.05

CGlo** 659.58

PWeb*** 615.59
  • Work remotely from the comfort of your home or preferred location
  • Competitive compensation with performance-based bonuses
  • Extensive training and ongoing professional development opportunities
  • Collaborative team culture that celebrates your achievements
  • Flexible hours with 24/7 availability
  • Set your own schedule
  • Pay rate of 0.20 to 0.32 per talk minute
View Now

Customer Service Support Agent

10261 New York, New York Fox Advantage

Posted today

Job Viewed

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Job Description

Job Description
Join our team to support our non-profit initiatives by assisting donors through excellent customer service. Your role will be crucial in helping us achieve our mission and making a difference in the community. If you are self-motivated and thrive in a dynamic environment, this is the perfect role for you. Pledge Drive Support Agents work for our clients provide phone-based support to receive donations, document accounts, and sometimes make transfers. We believe that customer success is at the heart of our growth. If you're eager to join a remote team that values innovation, customer-centricity, and commitment to excellence, apply now and embark on an exciting customer success journey with us!

Click here to apply

Requirements
  • Personal Computer (Mac computers not be accepted)
  • High Speed Internet
  • Phone Service with a smart phone
  • Valid photo ID
  • Secluded space in your home away from noise such as children, pets, construction, or other background noises.
  • A genuine passion for helping and connecting with people
  • Outstanding verbal and written communication skills
  • Ability to multitask and problem-solve in a fast-paced environment
  • Empathy and patience to handle diverse customer needs
  • Previous customer service experience is a plus, but not required
  • Pass a background check
Benefits

How much can you earn?

The average pay is $13.00 per hour (this is a .25 cent per-talk-minute client), and the higher the call volume, the more you are paid. Check out some of the peak-time earnings of our agents per pay period:

SRodri*** $,024.75

MNel*** 623.98

DBe** 1,179.98

LAnde*** 993.69

LAndr*** 1,512.05

CGlo** 659.58

PWeb*** 615.59
  • Work remotely from the comfort of your home or preferred location
  • Competitive compensation with performance-based bonuses
  • Extensive training and ongoing professional development opportunities
  • Collaborative team culture that celebrates your achievements
  • Flexible hours with 24/7 availability
  • Set your own schedule
  • Pay rate of 0.20 to 0.32 per talk minute
View Now

Customer Service Support Agent

88568 El Paso, Texas Fox Advantage

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Description
Join our team to support our non-profit initiatives by assisting donors through excellent customer service. Your role will be crucial in helping us achieve our mission and making a difference in the community. If you are self-motivated and thrive in a dynamic environment, this is the perfect role for you. Pledge Drive Support Agents work for our clients provide phone-based support to receive donations, document accounts, and sometimes make transfers. We believe that customer success is at the heart of our growth. If you're eager to join a remote team that values innovation, customer-centricity, and commitment to excellence, apply now and embark on an exciting customer success journey with us!

Click here to apply

Requirements
  • Personal Computer (Mac computers not be accepted)
  • High Speed Internet
  • Phone Service with a smart phone
  • Valid photo ID
  • Secluded space in your home away from noise such as children, pets, construction, or other background noises.
  • A genuine passion for helping and connecting with people
  • Outstanding verbal and written communication skills
  • Ability to multitask and problem-solve in a fast-paced environment
  • Empathy and patience to handle diverse customer needs
  • Previous customer service experience is a plus, but not required
  • Pass a background check
Benefits

How much can you earn?

The average pay is $13.00 per hour (this is a .25 cent per-talk-minute client), and the higher the call volume, the more you are paid. Check out some of the peak-time earnings of our agents per pay period:

SRodri*** $,024.75

MNel*** 623.98

DBe** 1,179.98

LAnde*** 993.69

LAndr*** 1,512.05

CGlo** 659.58

PWeb*** 615.59
  • Work remotely from the comfort of your home or preferred location
  • Competitive compensation with performance-based bonuses
  • Extensive training and ongoing professional development opportunities
  • Collaborative team culture that celebrates your achievements
  • Flexible hours with 24/7 availability
  • Set your own schedule
  • Pay rate of 0.20 to 0.32 per talk minute
View Now

Customer Service Support Agent

60290 Chicago, Illinois Fox Advantage

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Description
Join our team to support our non-profit initiatives by assisting donors through excellent customer service. Your role will be crucial in helping us achieve our mission and making a difference in the community. If you are self-motivated and thrive in a dynamic environment, this is the perfect role for you. Pledge Drive Support Agents work for our clients provide phone-based support to receive donations, document accounts, and sometimes make transfers. We believe that customer success is at the heart of our growth. If you're eager to join a remote team that values innovation, customer-centricity, and commitment to excellence, apply now and embark on an exciting customer success journey with us!

Click here to apply

Requirements
  • Personal Computer (Mac computers may not be accepted by some clients)
  • High Speed Internet
  • Phone Service with a smart phone
  • Valid photo ID
  • Secluded space in your home away from noise such as children, pets, construction, or other background noises.
  • A genuine passion for helping and connecting with people
  • Outstanding verbal and written communication skills
  • Ability to multitask and problem-solve in a fast-paced environment
  • Empathy and patience to handle diverse customer needs
  • Previous customer service experience is a plus, but not required
Benefits
  • Work remotely from the comfort of your home or preferred location
  • Competitive compensation with performance-based bonuses
  • Extensive training and ongoing professional development opportunities
  • Collaborative team culture that celebrates your achievements
  • Flexible hours with 24/7 availability
  • Set your own schedule
  • Pay rate of $0.20 to $0.32 per talk minute
View Now

Customer Support Agent

11385 Ridgewood, New York Dandelion Travels

Posted 15 days ago

Job Viewed

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Job Description

About the job Customer Support Agent

Do you want to work remotely from home? Simply just work from anywhere?

Do you want to work in an environment that values YOU and sets you up for SUCCESS?

You are extremely valuable as you are the main point of contact for clients. You are responsible for creating unique travel itineraries, processing payments, and updating clients regarding their travel. You will have access to the top travel vendors, such as Expedia, Delta Vacations, American Airlines Vacations, Carnival, Royal Caribbean and Disney, to name a few.

We have trainings available at all times making it flexible for those with prior commitments.

Main Responsibilities:

  • Maintain open communication with clients regarding their travel
  • Research top travel destinations and curate individualized itineraries
  • Discuss client travel needs/preferences and create itineraries to fit their preferences
  • Promote/advertise specialized travel deals across varying platforms
  • Stay up to date with travel news
  • Connect with travel leaders
  • Attend travel trainings and/or monthly meetings, as necessary
  • Use judgement when it comes to budget and client preferences
  • Attend daily trainings to become more knowledgeable in travel news, updates and/or restrictions
  • Promote current travel deals and perks via social media or varying platforms
  • Complete and maintain travel certifications
Qualifications:
  • 18 years or older
  • High School Diploma
  • Customer Service experience (1 year or more)
  • Must be coachable and willing to learn
Benefits:
  • Flexible Schedule
  • Work remotely from home
  • Full or Part Time opportunities available
  • IATA card
  • Free cruise and theme park tickets after training
  • Exclusive travel benefits/perks
View Now

Customer Support Agent

85282 Tempe, Arizona ADP

Posted today

Job Viewed

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Job Description

ADP is hiring customer support professionals for our **Associate Client Support Consultant** positions.
+ _Are you ready to join a company offering career advancement opportunities throughout your career journey?_
+ _Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?_
+ _Are you looking for an inclusive environment with a culture of collaboration and belonging?_
If so, this may be an opportunity for you. Read on and decide for yourself.
In this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You carry the weight of ADP's service reputation and client satisfaction in your hands.
The nature of what you do every day will not change -- your #1 goal is to help clients who have between 1- 49 employees. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success!
To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
**To learn more about Client Services at ADP** , watch here: YOU'LL DO:** _Responsibilities_
**What you can expect on a typical day:**
**Client Support.** You will help our clients manage their business using our solutions, which could include troubleshooting and probing to resolve payroll issues. Support might also involve partnering with multiple business units and teams for troubleshooting and delivering a seamless client experience.
**Learn.** You will continually upgrade your knowledge and skills on payroll, including federal and state compliance, standard operating procedures, administrative practices, other products, and desktop support tools to develop and maintain your ability to support our clients.
**Organize.** You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year.
**TO SUCCEED IN THIS ROLE** **:** _Required Qualifications_
+ At least one year of experience in a customer service environment or as an HR/HRIS practitioner with systems experience.
+ You can work overtime hours during peak seasons.
+ A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
+ Experience noted above, OR
+ Military experience where skills including teamwork, adaptability, organization, and follow-through will help you build team and client relationships, identify solutions, and achieve success.
+ Fluent in both English and Spanish is a plus
**YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:**
+ **Be yourself** in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
+ **Belong** by joining one of nine Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
+ **Grow your career** in an agile, fast-paced environment with plenty of opportunities to progress.
+ **Continuously learn** through ongoing training, development, and mentorship opportunities.
+ **Be your healthiest.** Best-in-class benefits start on Day 1 because healthy associates are happy ones.
+ **Focus on your mental health and well-being.** We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
+ **Join a company committed to giving back** and generating a lasting, positive impactupon the communities in which we work and live.
+ **Get paid to pay it forward.** Company-paid time off for volunteering for causes you care about.
What are you waiting for? **Apply now!**
$21.50 / hour
#LI-Hybrid
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.
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Customer Support Agent

Spiideo

Posted 12 days ago

Job Viewed

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Job Description

We are looking for a Support Agent based in North America to join our team!

Spiideo is the leading provider of automatic cloud-based solutions for video analysis and streaming of sports. With an entirely new way of recording, sharing, and analyzing sports performance and producing sports for streaming, Spiideo has a unique position in the market. Our solution strikes the perfect balance between performance, simplicity, and accessibility.

Today, Spiideo is used by hundreds of organizations globally, including some of the world’s largest and most well-known such as English Premier League clubs, Major League Soccer (MLS), LigaMX, United Soccer League (USL), National Women’s Professional League (NWSL) and hundreds of youth and collegiate programs. Our customers can typically be found in team sports like soccer, basketball, ice hockey, field hockey, futsal, lacrosse, etc.

ABOUT THE ROLE

Responsibilities & opportunities:

  • Answering incoming requests from Spiideo customers and triaging according to our Service Level Agreements
  • Escalating incidents to our Operations team
  • Create tutorials, articles and user manuals for our help center
  • Be the first point of contact and advocate of our customers across all products
  • Investigate and replicate bugs or test new features
  • Collect feedback and channel back to our product team for improvements
  • Share our passion for professional sport and delivering the best service possible

Requirements: 

  • Available evenings and on weekends
  • Background in sports and/or technical support 
  • Fluent in English both spoken and written

Preferred Qualifications:

  • Love helping clients and solving problems
  • Bilingual is a plus
  • Excited to be working in a fast-paced environment, including the option to work on weekends and shifts
  • The ability to work independently and stay on top of things
  • Love technology and sports!

What we can offer:

  • Working for a global company, you will be a part of an international team from many nationalities and backgrounds. We welcome applicants from all backgrounds to contribute with their unique perspectives, skills, and experiences, fostering a diverse and inclusive workforce across Spiideo.
  • A fun, skilled & highly motivated team with experience from world-leading companies
  • A work environment where you use the latest, modern technologies & tools
  • Working with the biggest teams in sports from all over the world
  • A place where we prioritize self-learning through regular feedback, tools, or whatever you need to accelerate your skills & career
  • Opportunities to shape your own career development 

Compensation / availability:

  • Salary range $40,000- $50,000 with opportunity for overtime hours
  • Hours will include evening and weekends regularly 

Benefits

We offer a well developed benefits package, including:

  • Unlimited PTO
  • Comprehensive medical insurance
  • 401(k) plan
  • Paid parental leave
  • Weekly "Wellness Hours": spend up to 2 working hours/week on physical activity
  • Annual wellness allowance for fitness and health-related expenses
  • Yearly global company offsite, typically located in Sweden or similar location, where you will get to meet and socialize with your colleagues from the rest of the world 
  • A great, centrally located office 

Location:  This is a hybrid role, with an expectation of at least three days per week in the Philadelphia office - though we offer flexibility when needed. 

Our newly opened U.S. office is located in Mindspace Wanamaker - a beautifully restored, centrally located co-working space in a historic building overlooking City Hall. Spiideo has its own private corner suite, offering a bright, spacious, and inspiring environment to collaborate and connect. 

Apply Now
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About the latest Support agent Jobs in United States !

Chat Support Agent

Premium Job
Remote $25 - $35 per hour Eye Homes Inc

Posted 3 days ago

Job Viewed

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Job Description

Full time Permanent

Description

Eye Homes, Inc is looking for a friendly and efficient Chat Support Agent to join our customer service team. As a Chat Support Agent, you will be the first point of contact for our clients, providing them with timely assistance and information via online chat. You will need to listen to customer inquiries, resolve issues, and provide relevant advice while maintaining a high standard of customer satisfaction. Your ability to communicate effectively in writing, coupled with a strong understanding of the real estate industry, will be crucial in delivering excellent service and supporting our clients on their journey to home ownership. If you thrive in a fast-paced environment and enjoy helping others, we invite you to apply for this exciting opportunity at Eye Homes, Inc.

Responsibilities
  • Engage with customers in real-time through chat support to assist with inquiries and provide solutions.
  • Respond to customer questions regarding properties, services, and company policies in a clear and professional manner.
  • Identify and escalate customer feedback and issues to management when necessary.
  • Maintain knowledge of company offerings and stay updated on industry trends to provide informed assistance.
  • Document customer interactions accurately and efficiently in the company’s CRM system.
  • Work collaboratively with other departments to enhance the customer experience and resolve issues effectively.
  • Contribute to the development of best practices to improve chat support processes.

Requirements

  • High school diploma or equivalent; a Bachelor's degree is a plus.
  • Previous experience in customer service or chat support is preferred.
  • Excellent written communication skills with a strong command of grammar and spelling.
  • Ability to multitask and manage multiple chat conversations simultaneously.
  • Proficiency in using chat support software and general computer skills.
  • Strong problem-solving skills and a customer-first attitude.
  • Familiarity with the real estate industry is a plus but not required.

Company Details

EyE Homes is a family-driven home buyer dedicated to making it easy, fair, and stress-free to sell your home in Central Ohio. Since our start in Columbus, we’ve stayed focused on one goal: simplifying the home-selling process by removing the hassle, delays, and confusion of traditional sales. EyE Homes began with one mission: to make home-selling simple, especially when life feels anything but.
Apply Now

SERVICE SUPPORT AGENT

68133 Papillion, Nebraska H plus H Group

Posted 1 day ago

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Job Description

(Pay is $16/hour)

Job Overview - How You'll Contribute:

Do you enjoy driving? Do you love cars? Get PAID to DRIVE! We are looking for a Service Support Agent to assist our Service Team at our H+H KIA location! In this role you will be providing top-notch Customer Service by greeting all Guests who enter the Service Drive. (Pay $6/hour)

  • Prepare the Service Drive for Guest arrival each day - moving or coordinating the moving of any vehicles left in the Service Drive from the previous day's business.
  • Assist in maintaining the Loaner Rental Fleet as assigned, to include but not limited to cleaning vehicles, applying/removing decals, moving and staging vehicles.
  • Greet Service Guests arriving at the Dealership. Locate Guest's name on the Appointment Log and locate the Appointment Packet associated with that specific Guest.
  • Perform a groove glove inspection of every vehicle that gets checked in.
  • Pay 16/hour.
  • Hours 9am-6pm.
Qualifications - What You Need to be Successful:
  • A passion to deliver a great Customer experience.
  • A clean driving record.
  • Operate a motor vehicle cautiously and safely when moving in all directions (driving forward, backing up, and turning).
  • High energy partnered with a positive attitude.
  • Desire to grow, learn, and advance within the company.
  • Perform bending, pushing, climbing, leaning, twisting, reaching, kneeling, crouching, and other maneuvers associated with the position.
About H+H KIA
  • #1 growing BRAND in the state of Nebraska.
  • Best Places to work in Omaha.
  • KIA Presidents Awards winner.
  • Mentor Program available.
  • Ideal Team Player Culture.
  • Growth opportunities.
  • Brand-New State-of-the-Art Facility in Papillion!
  • Family-owned dealership.
How to apply: Please visit our website,

For additional information text joinHH to 25000.

Contact: For questions, please email

What We Offer - Why You Want to Work With Us:

Our Mission: We make the lives of our Clients and Associates better by providing a Best-in-Class experience for all.

Our Core Values:
  • Thinking Big and Acting Small
  • Obsessing Over Customer Experience
  • Prioritizing Associate Success
  • Striving to be Better Today Than Yesterday
Benefits:
  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Long-Term Disability
  • Life Insurance
  • Accident Coverage
  • Critical Illness
  • Flexible Spending Account
  • 401k with Company Match
Company Provided Benefits:
  • H+H Paycheck Safety Net (Short-Term Disability)
  • H+H Paid Maternity Leave
  • H+H Parental Bonding Leave
  • H+H Paid Group Life Insurance ( 15,000)
  • Employee Assistance Program
Paid-Time Off (PTO):
  • Available at day 90 of employment
  • 6 Paid Holidays, without a waiting period
  • Bereavement Leave (paid)
Discounts:
  • Vehicle Purchase
  • Parts & Service
  • Detailing
  • H+H Shine Shop
  • Appearance Shop
Leadership Development Program:
  • R.O.A.D Academy
    • Real Talk
    • Optimism
    • Awareness
    • Dare
  • Includes 1x1 Coaching
  • Includes a Monthly Masterclass

Community - The H+H Group

H+H proudly supports the Omaha community through strong local partnerships and a commitment to giving back. Every car sale contributes to helping those in need, creating a shared sense of purpose for both our customers and team members.

See our community support:

About the H+H Group - Who We Are:

We are a company that provides a Best-in-Class experience that includes and respects the diversity within our company and client base.

H+H has been family-owned and operated since 1930 and has had the privilege to serve the Omaha, Nebraska communities. H+H offers career opportunities with the following brands - Chevrolet, KIA, BMW, MINI, Jaguar, Land Rover, Chrysler, Dodge, Jeep, and RAM.

A post-offer driving/criminal background check, as well as a drug screen, and lift/back test, will be required.

H&H Automotive LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, H&H Automotive LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

(Service, Car Service, Automotive Service, Auto Service, Service Support)
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L1 Support Agent

84043 Lehi, Utah Solo

Posted 15 days ago

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Job Description

Job Type

Full-time, Part-time

Description

*** SOLO is always looking for exceptional talent to join our team so we're building a pool of incredible candidates for anticipated hires. By submitting your application, you'll be among the first to be considered when a position becomes available. There is not an application deadline at this time. ***

About SOLO:

At SOLO, we're not just building software, we're building a solar-powered future . We empower installers and sales teams to achieve unparalleled success , drive transformative sales performance , and ensure seamless consumer experiences . Our innovative software solutions are more than just business tools, they're revolutionizing the way solar energy is sold, bought, and embraced worldwide .

Job Description:

The L1 agent's primary purpose is to listen to and solve problems for our customers quickly and efficiently. L1 agents will work closely with Level 2 (L2) support agents to determine if an issue needs to be handled by L2 agents. L1's measurements of success are customer satisfaction, possessing a basic understanding of all Solo products and services, understanding basic troubleshooting, and the ability to clearly communicate solutions to our customers. Level 1 (L1) Support Agents are responsible for taking support calls and emails, answering basic support questions. As the first point of contact for our customers, you will understand, document, and communicate technical issues throughout the team, and then educate the customer on the solutions that are best suited to their needs.

Job Responsibilities:

  • Listen to and understand the customer, and effectively communicate solutions while maintaining a level of professionalism aligned with the company standards.
  • Stay up to date with new features, products, partnerships, and educate our customers on the improvements Solo is striving for to enhance their experience.
  • Develop strong relationships with team members, within and without the department to increase collaboration and present a united front.
  • Document all interactions had with customers to develop strong internal reporting, necessary for improving the support provided.
Requirements

Required Skills/Qualifications:
  • 1+ years experience in Customer Support, taking calls and writing emails
  • Excellent verbal and written communication skills
  • Exceptional customer service and interpersonal skills
  • Basic problem solving and analytical skills
  • Have the confidence to ask questions and accept help from others
  • Receive criticism and feedback from others respectfully and entertain the provided feedback to further improve and find success in any/all aspects pertaining to the job
  • Acquire the courage to stand up to or speak openly with authority and management
  • Ability to diagnose and troubleshoot basic problems and delegate as needed
  • Basic computer skills and the ability to comprehend new platforms and applications
  • Possess a base level of creativity to prevent the misuse of the platform and prevent attackers from compromising proprietary information.
Physical Requirements
  • Ability to remain seated for extended periods while handling support calls, emails, and documenting customer interactions.
  • Frequent use of computer equipment, including a keyboard, mouse, and monitor, for data entry, accessing customer support tools, and communicating with team members.
  • Fine motor skills for managing data input, navigating support software, and updating customer records accurately.
  • Clear and professional verbal communication skills for engaging with customers, diagnosing issues, and providing effective solutions over the phone or email.
  • Ability to concentrate on detailed tasks, ensuring accuracy and attentiveness during troubleshooting and documentation.
  • Occasionally may need to move within the office for collaboration with other support agents or supervisors as necessary.
  • SOLO complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact
Compensation/Benefits:
  • $15-20 /hr
  • Paid Time Off
  • Healthcare Savings Account (HSA) with company match
  • Medical, Dental, and Vision insurance
  • Hospital and Accident Indemnity Insurance
  • Short and Long Term Disability
  • 401K with up to 4% company match
  • Onsite Snacks and Drinks
  • Biweekly Pay with On Demand Pay benefit (allows you to be paid even sooner if you choose)
  • Opportunity for growth - we like to promote from within!

This job description highlights core responsibilities but is not exhaustive. Tasks and duties may change or be added as needed, with or without notice.

Salary Description

$15-20 /hr
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  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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