11,033 Support Assistant jobs in the United States

Remote Customer Support Assistant

34286 North Port, Florida Top Level Promotions

Posted 23 days ago

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Job Description

Permanent
.

Work from Home Office, Data Entry Remote Part-Time/Full-time Job

About the Job Position:

This remote entry-level role comes with training for qualified candidates. Depending on your expertise and desired area of interest, the remote duties may include work at home computer data entry, participating in market research activities such as survey design, focus group participation, product testing, social media and more. You may also be asked to assist with data analysis or providing feedback to support our clients in evaluating product potential. The position offers flexible work hours (part-time to full-time) with the opportunity to work from home and influence strategies across various industries, including automotive, healthcare, entertainment and more.

About Us:

Top Level Promotions specializes in market research, partnering with leading global brands to help businesses connect with customers and achieve sustainable growth. We are expanding our remote team and are looking for professionals to contribute valuable insights in a competitive environment.

Some of the Industries in Which We Work.

* Administration

* Aerospace – Aviation & Atmosphere Science

* Air Travelers & Airlines – International & Domestic Carriers

* Amazon

* Apparel/Accessories/Textiles – Online/Retail/Remote

* Automotive – Design, Development, Manufacturing

* Beverage Industry – Trends, Formulations & Technology

* Candy/Confectionery – Chocolate, Sugar, Gum Products

* Computers – Information and Online Communication Technology

* Customer Service

* Data Entry & Analytics

* Education – Instruction and Training - Work from Home Programs

* Film/Movie – Production, Film festivals, Distribution

* Health Care – Public & Home Care

* Manufacturing – Raw Materials & Machinery

* Marketing & Study Design

* Outdoor Gear – Outdoor Gear & Equipment

* Pet Foods/Supplies/Pet Owners

* Restaurants/Food Service

* Travel/Tourism – Local/International

* Toys – Industry Trends/Changes

Qualifications:

* Applicants are required to have access to home high-speed internet with a stable connection.

* A functional home desktop or laptop computer with both camera and microphone capabilities.

* It is imperative to have a designated quiet workspace available for work purposes.

Skills:

* Exceptional communication and interpersonal skills.

* Strong organizational abilities while working independently.

* Proficiency in fundamental computer applications and typing, encompassing email correspondence and data input.

* Capacity to manage confidential information in a home office environment.

* Attentive to detail and adept at delivering error-free work.

Job Perks:

* Enjoy the convenience of working from your home office, eliminating the need for a daily commute.

* No prior experience necessary – all positions include comprehensive training.

* Flexible options available for both in-person group meetings and online participation.

* Customize your work schedule, whether you prefer part-time or full-time hours.

* Contribute to market innovations and assist companies in enhancing their products and services.

* Opportunities for career growth within companies based on active participation and seniority.

Salary:

This work from home position pays between 18.50 and 36.00 per hour depending your field of interest.

Experience:

This is an introductory position and training is provided to successful candidates.

Application:

We look forward to reviewing your completed application. If you have any questions or need assistance, please feel free to reach out.

Important Note: We are currently only accepting applications from candidates located in Canada, USA, United Kingdom and Australia. Please only apply if you reside in one of these countries.

Sincerely,

Top Level Promotions HR Department
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Office Support Assistant

39502 Gulfport, Mississippi Help at Home

Posted 15 days ago

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Job Description

**Help at Home is hiring an Office Support Assistant!**
_Help at Home and its affiliates are the nation's leading provider of_
_high-quality care and support solutions. Our goal is to enable the highest_
_level of personal independence and meaningful lives for our clients. Help at_
_Home is committed to delivering a gold standard in care through our attentive_
_and well-trained staff who support our clients comfortably and safely_
_within their homes and communities._
The Office Support Assistant provides general administrative support for the branch and/or department daily operations. This includes, but is not limited to: caregiver onboarding, caregiver compliance, and general office duties. This role reports directly to the Branch Manager. Pay rate $15.00 - $16.00 per hour.
**Benefits:**
Help at Home strives to be an employer of choice in your community and our employees are the foundation of our work. Eligible staff have the opportunity to enroll in a wide variety of benefit programs, along with lucrative bonuses in certain areas. We offer a variety of in-depth training opportunities in order to provide our staff with the tools to be successful. Help at Home also offers strong career path possibilities for those employees who are committed to growing within the organization.
**PRIMARY RESPONSIBILITIES**
+ Performs general office duties which may include, but are not limited to:
+ Greeting office visitors.
+ Responding to phone inquiries.
+ Filing.
+ Fax management.
+ Supply requisition.
+ Processing incoming and outgoing mail/e-mail.
+ Performs skilled administrative tasks which may include, but are not limited to:
+ Accessing or administering systems that organize our data.
+ Caregiver onboarding assistance.
+ Facilitating orientation and teaching CPR class.
+ Caregiver compliance tracking and updating.
+ Assistance with caregiver/client scheduling.
+ Data entry into company database systems.
+ Coordinating materials for meetings, interviews, training sessions, and other activities.
+ Always maintains the confidentiality of client, caregiver, and agency information.
+ Performs other job-related duties as assigned.
_This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above._
**REQUIRED SKILLS AND ABILITIES**
+ Intermediate level computer skills, including creating and modifying documents using Microsoft products (e.g. Word, Excel, PowerPoint).
+ Ability to key quickly and accurately.
+ Strong communication skills, oral and written.
+ Excellent interpersonal skills.
+ Strong attention to detail.
**EDUCATION AND EXPERIENCE**
+ High School Diploma or GED required.
+ CPR Trainer Certification or willing to get one.
+ Prior office experience is preferred, including experience with organizing information and working with databases.
**PHYSICAL REQUIREMENTS**
+ Ability to remain in a stationary position for extended periods of time.
+ Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs.
+ Ability to communicate effectively and clearly with others to exchange information.
**TRAVEL REQUIREMENTS**
+ Little to no travel required.
**Data Security and Privacy Statement**
At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties.
We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us.
Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information.
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Customer Service Technical Support Assistant

84003 Highland, Utah Pearson

Posted 17 days ago

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Job Description

Certiport is the leader in computer-based testing for academic testing programs around the world. Certiport provides a full suite of services from Learning courseware, practice tests to exam delivery through a secure network of test centers in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year.
Certiport is a Pearson VUE business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).
The **Technical Support Specialist** is responsible for providing first level technical support to Certiport's test centers. The Technician also acts as first level support for our development team and as a resource for other internal support needs.
Provides Technical Support for all Certiport exams, assessments and practice tests delivered to Certiport Authorized Partners (CAP) and Certiport Authorized Testing Centers (CATC) using phone, chat and email.
**Essential Duties and Responsibilities** include the following:
+ Responds to incoming technical support requests within 90 seconds
+ Provides assistance and input to Certiport's Knowledge Base (KB) to improve customer satisfaction and response times
+ Uses telephone as well as email and web support solutions to provide support.
+ Records each support call and related support ticket issue in Certiport's technical support system
+ Recommends and provides remedial actions to correct problems
+ Coordinates activities with help desk, network services, or other information systems groups.
+ Provides updates, status, and completion information to manager, problem request tracking system, and/or users, via voice mail, e-mail, or in-person communication.
+ Responds to client inquiries concerning systems operation and diagnoses system hardware, software, and operator problems.
+ Assists customers with the correct installation, management and maintenance and proper use of Certiport's Compass, EFH and Compass Cloud engines.
+ Attends scheduled training as required to maintain skills
+ Any other duties as assigned by the Technical Support Manager
+ Other duties may be assigned.
**Competency** :
To perform the job successfully, an individual should demonstrate the following competencies:
+ Analytical - Uses intuition and experience to complement data, Designs workflows and procedures.
+ Design - Demonstrates attention to detail.
+ Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
+ Project Management - Completes projects on time and budget. Technical Skills - Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
+ Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
+ Interpersonal - Maintains confidentiality. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.
+ Team Work - Balances team and individual responsibilities; Gives and welcomes feedback.
+ Leadership - Inspires and motivates others to perform well; Inspires respect and trust; Accepts feedback from others.
+ Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
+ Business Acumen - Aligns work with strategic goals. Cost Consciousness - Works within approved budget.
+ Ethics - Upholds organizational values.
+ Organizational Support - Supports organization's goals and values.
+ Adaptability - Able to deal with frequent change, delays, or unexpected events.
+ Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
+ Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
+ Innovation - Displays original thinking and creativity; Generates suggestions for improving work.
+ Judgment - Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
+ Motivation - Takes calculated risks to accomplish goals.
+ Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.
+ Professionalism - Reacts well under pressure; Accepts responsibility for own actions; Follows through on commitments.
+ Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
+ Quantity - Completes work in timely manner; Strives to increase productivity; Works quickly.
**Qualifications** :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
**Education/Experience** :
Bachelor's degree (B. A.) from four-year College or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
**Language Ability** :
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. The ability to read, write and speak another language is a distinct advantage.
**Reasoning Ability** :
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
**Computer Skills** :
To perform this job successfully, an individual should have a thorough knowledge of the Microsoft Windows, Mac OS and Chromebooks environments. It is encouraged to be proficient in Microsoft office, Adobe CC and Autodesk products. They should also have an understanding of technical support reporting tools, database solutions and how to use internet-based support tools. Previous experience as a Technical Support specialist and the use of both telephonic and web-based support solutions would be a distinct advantage.
**Certificates and Licenses** :
Candidates should possess industry related certifications such as A+, Microsoft MCSE, MTA, MOS, or MCSA and IC3, ACA or CompTIA Strata certificates.
**Supervisory Responsibilities** :
This job has no supervisory responsibilities.
**Work Environment** :
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
**Physical Demands** :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit.
**Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. The pay range for this position is as follows:**
**The minimum full-time salary range is between $20.00 per hour.**
**This position is benefits eligible**
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing
**Job:** Customer Success
**Job Family:** GO_TO_MARKET
**Organization:** Assessment & Qualifications
**Schedule:** FULL_TIME
**Workplace Type:** On-site
**Req ID:** 20916
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Support Assistant

10261 New York, New York Gilbane Building Company

Posted 6 days ago

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Job Description

Support Assistant

Gilbane Development Company is looking for a reliable, bi-lingual Support Assistant in New York City. The Support Assistant will work at a Construction Site Office located in West Harlem with the Project Manager and Assistant Project Managers.

The project is in the first year of a three-year in-place renovation project. The development contains six 20-story buildings with a total of 1,272 apartments (West Harlem). Construction includes unit access for full renovations of apartments, building masonry repairs, new roofs, heating system replacement, elevator overhauls, public hallways and lobbies renovations, grounds improvements.

The Support Assistant will work with a small team representing Ownership, usually in close coordination with the general contractor, property management company and the on-site supportive service provider. Work will include evening meetings, generally once a month.

Responsibilities
  • Work with residents to schedule access to apartments for contractors to complete work (based on larger project timetable); this work may include responding to requests for special accommodation e.g. temporary moves to other units within the development)
  • Create letters and notices in English and Spanish (with input from Project Manager) about start and status of construction work for individual residents and whole buildings
  • Deliver letters and notices for residents under doors; post in buildings
  • Call residents to follow-up on scheduled appointments; communicate with contractors when residents request rescheduling for example vacation, illness
  • Organize monthly update meetings for residents
  • Answer residents' calls requesting updates or providing comments on renovation work
  • Take photographs of existing conditions in apartments and common interior spaces, catalog and upload images
  • Help Assistant Project Manager with data entry regarding status of renovation work (will be trained to use Procore, an industry standard project management software; Sharepoint a Microsoft Office product for information sharing)
  • Surveys to confirm resident satisfaction with renovation work
  • Working one-on-one with households who need assistance packing/preparing for renovation work
Qualifications

Requirements

  • Bilingual (English-Spanish) is required
  • Excellent communications and administrative skills
  • Comfortable working on the phone and in-person with tenants in NYCHA buildings
  • Knowledge of Microsoft Word and Excel
  • Data entry experience preferred (working in spreadsheets and forms)

Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. For New York, New York this position pays $32 per hour.

Gilbane offers an excellent total compensation package which includes competitive health and welfare benefits and a generous profit-sharing/401k plan. We invest in our employees' education and have built Gilbane University into a top training organization in the construction industry. Qualified applicants who are offered a position must pass a pre-employment substance abuse test.

Gilbane is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, national origin, race, religion, sex, sexual orientation, gender identity, protected veteran status, or disability status.

Note to Recruiters, Placement Agencies, and Similar Organizations: Gilbane does not accept unsolicited resumes from agencies. Please do not forward unsolicited agency resumes to our jobs alias, website, or to any Gilbane employee. Gilbane will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Gilbane and will be processed accordingly.

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SUPPORT ASSISTANT

10261 New York, New York José Andrés Group

Posted 8 days ago

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Job Description

Pay Rate: $16.50 per hour plus tips (tip credit applies)

Company Overview

José Andrés Group restaurants have always been centered around our original mission, Change the World through the Power of Food! From fast-casual to fine dining and everything in between, JAG'ers know they all play a critical role in the overall success of our brands.

Nubeluz by José Andrés is a lightbox in the sky, bringing together the Spanish word for cloud ("nube") and for light ("luz"). Nubeluz offers modern interpretations of classic cocktails and small bites coupled with remarkable 270-degree views of the New York City skyline.

The Support Assistant plays an integral role in ensuring our guests have an exceptional dining experience. Through consistency, efficiency, and passion for the Hospitality Industry, we curate a personalized experience for each guest by following our Core Values - create a memorable service for each other and guests alike.

Job Responsibilities
  • Work in team-oriented, fast-paced, guest-centric environment
  • Train current and new employees following the JAG training guidelines to achieve high performance.
  • Partner with team members to serve food and beverages that exceed guests' expectations.
  • Properly clear, sanitize, and reset tables using a tray within a timely manner.
  • Retrieve water specified by colleagues and pour for guests.
  • Carry food to guests in a timely manner, speaking to the rule of threes upon delivery.
  • Follow opening, running, and closing sidework responsibilities.
  • Provide friendly, attentive, and efficient service.
  • Ability to carry a minimum of 40 lbs. when needed.
  • Memorize and comprehend all menu descriptions.
  • Run and present food to guests speaking on specified menu descriptions.
  • Maintain cleanliness + sanitization of tables and work space.
Job Requirements
  • Open availability a must: minimum of 3 days per week, including weekends and holidays, with flexibility
  • Passion for hospitality, guest engagement, and serving others
  • 1 year full-service, high volume restaurant experience in a front of house position
  • Strong understanding of communication skills to build trusting relationships with colleagues and guests
  • Must be able to walk up and down stairs - stand for 8 to 10 hours at a time
  • Maintaining a positive, calm, and collected attitude at all times, under pressure and not under pressure
  • A yearning to grow and learn
  • Have a strong work ethic while leading by example
  • A basic understanding of classic cookery
  • Previous experience with restaurant point-of-sales(POS) systems
  • Culinary and/or Beverage Degree/Certification, a plus
  • Hospitality Degree/Certification, a plus
Abilities & Working Conditions
  • Must be able to exert well-paced mobility for up to 8 hours in length.
  • Must be able to lift up to 15 lbs. on a regular and continuing basis.
  • May be required to lift trays of food or food items weighing up to 30 lbs. occasionally.
  • Ability to maneuver throughout the dining area while carrying full trays of food & beverages
  • Confidently communicate with guests and employees.
  • Requires manual dexterity to use and operate all necessary equipment.

JOSÉ ANDRÉS GROUP restaurants span across the world including Miami, Orlando, Las Vegas, NYC, Chicago, LA, Bahamas and of course our original home, Washington, DC. Since 1993, our restaurants reflect the authentic roots of each concept and showcase José's passion for telling the stories of a culture through food. José Andrés Group is an equal opportunity employer.

Salary Description

$16.50 per hours plus tips (tipped credit applies)
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Support Assistant

28036 Davidson, North Carolina Wayne Brothers, Inc.

Posted 10 days ago

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Job Description

Application Instructions

Please review position description and requirements and begin application online by clicking on the Apply Now above.

Position Description

Position Summary

The Support Assistant is responsible for the weekly, monthly and annual tasks associated with equipment reporting and billing, logistics/heavy trucking, and service center work orders. Being highly motivated and willing to complete any task assigned while having the ability to communicate with other team members and their manager is a must. Using good judgment is required in all duties and any other tasks as assigned and directed by their manager.

Essential Duties and Responsibilities

  • Promote the WBI Core Values. Lead by example.
  • Serve as a safe and productive member of the PCS department.
  • Update equipment location, odometer and hour meter readings in Viewpoint; enter truck usage for trucking tickets and meter readings from work orders.
  • Maintain equipment job lists for monthly billing audit.
  • Follow up on and bill for missing tools.
  • Process equipment billing - auto usage and Field Time Console billing. Send monthly email reminder for equipment coding in Field Time Console.
  • Conduct monthly equipment billing audits to ensure all equipment is billed correctly. Enter unutilized equipment usage for any equipment that was not coded in Field Time Console.
  • Organize and file of service center work orders. Maintain a list of work order quantity by technician.
  • Prepare Job Cost Adjustments for service center work orders and damaged equipment.
  • Match field tickets for department invoices, match and code Comdata receipts.
  • Summarize Wright Express invoice for job billing and off road fuel tax refunds.
  • Maintain list of equipment damages by employee; follow up to ensure Equipment Incident Reports are received.
  • Prepare monthly reports - WBI owned and rented/leased equipment, trucking ticket totals, work order totals, preventative incident totals
  • File IFTA quarterly tax returns.
  • Assist/support Facilities & PCS Support Manager, Directory of Support Services, Logistics Supervisor and Service Center Supervisor as needed.
  • Interact with internal and external customers professionally.
  • Perform other administrative support-related duties as assigned.
Marginal Duties and Responsibilities
  • Serve as back-up for administrative office support staff as needed.
Qualifications
  • Initiative, people skills and an aptitude for achievement
Position Requirements

Education and/or Experience
  • Minimum three years' office administrative support experience
  • College degree preferred
  • Excellent organizational skills, communications skills (oral and written), ability to excel at details
  • Experience and skilled in the use of software programs such as MS Word, Excel, Outlook
Knowledge, Skills and Abilities Required
  • Plan and efficiently organize work in terms of setting and meeting priorities
  • Interpret and follow oral and written instructions with attentiveness to detail
  • Use independent judgment and thinking in making sound decisions and in developing solutions to problems
  • Communicate clearly and concisely; writing, speaking, listening, etc.
  • Correct English usage, spelling, grammar, punctuation and sentence structure
  • Ability to support diverse personalities
  • Ability to maintain a pleasant personality, positive and proactive thinking
  • Utilize software and data processing applications
  • Analyze and interpret data
  • Creative, innovative thinking
  • Ability to successfully manage multiple tasks simultaneously
  • Adaptable, flexible and quick to learn new skills and office technology
  • Discreetly handle confidential and sensitive matters
Working Conditions
  • Indoors - frequently
  • Outdoors - occasionally
  • Temperatures - seasonal
  • Forty-hour work week, occasional overtime if needed
Certificates, Licenses, Registrations
  • OSHA 10-Hour Certification - provided by WB
Physical Demands
  • Sitting for long periods of time
  • Manual dexterity
  • Lifting, carrying or moving up to 50 pounds


PM20

Equal Opportunity Employer

Wayne Brothers, Inc is an Equal Employment Opportunity/ Affirmative Action Employer. Read our EEO/AAE policy.
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Support Assistant

Thrive

Posted 24 days ago

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Job Description




At RSS Technology Solutions, we take pride in delivering smart, reliable solutions to the restaurant industry. We’re currently seeking a Support Assistant to join our dynamic Helpdesk team at our Blankenbaker location.



Are you someone who thrives in a fast-paced environment, enjoys helping others, and has a strong connection to the restaurant industry? We're looking for a Support Assistant who can juggle a fast-moving phone queue and triage service requests.

This is an in-office role, based in our Blankenbaker warehouse location, working closely with our Helpdesk team to support incoming calls and emails from our restaurant clients across the country. If you’re a former quick-service restaurant professional looking for a new kind of challenge, this could be your perfect fit.


JOB DUTIES AND RESPONSIBILITIES:

    • Answer and triage incoming calls and emails from restaurant partners.
    • Create and enter service orders (SOs) accurately and efficiently.
    • Determine urgency of requests and route appropriately to Helpdesk team or other departments.
    • Act as the knowledgeable switchboard operator who ensures nothing slips through the cracks.
    • Collaborate with sales reps and internal teams to gather context and provide follow-through.
    • Maintain detailed documentation of service tickets and client interactions.
    • Learn and support a variety of restaurant technology platforms (25+ supported systems).
    • Participate in training sessions and shadowing to understand product functionality and support workflows.
    • Contribute to team improvement by identifying recurring issues or inefficiencies.

QUALIFICATIONS

  • Previous experience in a restaurant environment (quick service experience required).
  • Professional, calm, and friendly phone presence; strong de-escalation skills.
  • Strong organizational skills and attention to detail.
  • Technical aptitude and willingness to learn multiple platforms.
  • Ability to prioritize under pressure and work independently while staying team-oriented.
  • Experience in customer service, support, or call center roles preferred.
  • Familiarity with service ticketing systems or support workflows a plus.

JOB COMPETENCIES:

Attention to Detail Follows established guidelines and procedures to ensure accuracy; gets work right despite pressing deadlines; concentrates on routine work details and organizes and maintains a system of records; is alert and aware of surroundings and carefully monitors technical equipment or processes.

Commitment to Task:  Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles.

Communication Skills:  Presents ideas, concepts, and information effectively and clearly through the spoken and written word; actively listens; communicates comfortably with various audiences; responds effectively to questions; prepares clear, concise, and effective written communications; displays strong grammatical, spelling, composition, and proof-reading skills.

Customer Focused:  Commits to meeting the needs and expectations of the organization’s internal and external customers; delivers a high level of customer service; searches continually for ways to increase employee and customer satisfaction (i.e., customer feedback).

Flexibility:  Adapts and changes course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities.

Initiative:  Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a “can-do” attitude.

Execution:  Manages multiple projects and effectively prioritizes tasks, responsibilities, and goals; uses goals to guide actions and creates detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals.

Relationship Management:  Initiates and develops relationships with others; demonstrates credibility; confronts conflict quickly and professionally; inspires confidence in others.

Teamwork:  Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team’s decisions; contributes to the team’s efforts.


WORKING CONDITIONS:

Physical Activity | Frequency

Sitting |  Frequent

Standing |  Occasional

Crouching, Bending, Stooping |  Infrequent

Walking |  Occasional

Climbing Stairs |  Occasional

Reaching |  Occasional

Grasping |  Occasional

Pushing/Pulling Occasional

Lifting | Occasional

Near Vision | Constant

Far Vision | Constant

Hearing  Constant

Talking  Constant


RSS is an Equal Opportunity Employer.

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Administrative Support Assistant

36830 Auburn, Alabama Auburn University

Posted 2 days ago

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Job Description

**Position Details**
Position Information
**Requisition Number**
S4704P
**Home Org Name**
Admin-Science & Math
**Division Name**
College of Sciences & Math
**Position Title**
Administrative Support Assistant
**Job Class Code**
DA01A/B
**Appointment Status**
Full-time
**Part-time FTE**
**Limited Term**
Yes
**Limited Term Length**
This position is for two years. It may be renewed based on need, performance, and the availability of funding.
**Job Summary**
**JoinCOSAM and Make a Meaningful Impact!** The College of Sciences and Mathematics (COSAM ) at Auburn University is seeking a dedicated Administrative Support Assistant to join our Office of the Associate Dean of Academic Affairs. This vital role will provide key support to the Auburn Rural Medicine Program and the Office of the Associate Dean for Academic Affairs, helping advance COSAM's mission of academic excellence and community engagement. This a limited-term position (2 years) that is renewable based on need, performance, and the availability of funding.
**Essential Functions**
+ Assisting Rural Medicine Program students with pre-matriculation and registration related processes and requirements.
+ Coordinating and executing Rural Medicine Program events such as the Orientation, Cohort Welcome Dinner, Spring Banquet, White Coat Ceremony, regular program meetings, shadowing activities, and student conference travel and field trips.
+ Supporting data collection and reporting efforts for the Rural Medicine Program, including distributing student surveys, compiling response, and preparing summary reports for internal use.
+ Assisting with outreach and recruitment efforts for the Rural Medicine Program by maintaining digital signage and communications, including social media, promotional flyers, and informational materials.
+ Providing basic administrative assistance to theADAA Office on tasks as needed.
**Why Work at Auburn?**
+ **Life-Changing Impact** : Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world.
+ **Culture of Excellence** : We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education.
+ **We're Here for You** : Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance.
+ **Sweet Home Alabama** : The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches.
+ **A Place for Everyone** : Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged.
Ready to lead and shape the future of higher education? Apply today! War Eagle!
Minimum Qualifications
**Minimum Qualifications**
Candidates will be assigned job levels based on qualifications.
**Level I:** High school diploma
**Level II:** High school diploma and 2 years of related experience in clerical support services.
Degrees may substitute for years of experience.
Minimum Skills, License, and Certifications
**Minimum Skills and Abilities**
+ Excellent written and interpersonal communication skills
+ Proficiency with Microsoft Office
+ Excellent organization and time management skills
+ Ability to manage multiple tasks and deadlines
**Minimum Technology Skills**
**Minimum License and Certifications**
Desired Qualifications
**Desired Qualifications**
+ Bachelor's degree in Business Administration, Communication, Public Services, General Studies, Interdisciplinary Studies, or a related field.
+ Experience working in Higher Education, preferably in an Academic Unit
+ Experience with online forms and survey tools (e.g. Smartsheet, Qualtrics), digital calendars, and Banner.
+ Experience in event logistics and coordination
+ Strong attention to detail and follow through on tasks independently
Posting Detail Information
**Salary Range**
$15.00/hr - $18.79/hr
**Job Category**
Administrative
**Working Hours if Non-Traditional**
**City position is located in:**
Auburn
**State position is located:**
Alabama
**List any hazardous conditions or physical demands required by this position**
**Posting Date**
08/25/2025
**Closing Date**
**Equal Opportunity Compliance Statement**
It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit theirwebsite ( to learn more.
**Special Instructions to Applicants**
**Quick Link for Internal Postings**
Needed to Apply**
**Required Documents**
1. Resume
2. Cover Letter
**Optional Documents**
1. Other
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Administrative Support Assistant

11706 Bay Shore, New York Northwell Health

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

**Req Number**
Job Description
Performs diversified clerical duties related to the operational needs of the office/department.
Job Responsibility
+ Performs diversified clerical duties which may include, but are not limited to: Typing various correspondence, reports, articles; Greeting and directing visitors; Answering telephones, taking messages, directing intercom pages; Scheduling appointments/meetings; Maintaining department/office files, record keeping, patient record filing; Taking meeting minutes; Collecting payments; Keeping inventory and ordering supplies for the department/office;
+ Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.
Job Qualification
+ High School Diploma or equivalent required.
+ 1-3 years of relevant experience, required.
+ Customer service experience (Preferred)
+ Bilingual Spanish (Preferred)
*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
The salary range for this position is $34,820-$51,950/year
It is Northwell Health's policy to provide equal employment opportunity and treat all applicants and employees equally regardless of their age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, pregnancy, genetic information or genetic predisposition or carrier status, marital or familial status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.
View Now

Administrative Support Assistant

11743 Huntington, New York Northwell Health

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

**Req Number**
Job Description
Performs diversified clerical duties related to the operational needs of the office/department.
Job Responsibility
+ Performs diversified clerical duties which may include, but are not limited to: Typing various correspondence, reports, articles; Greeting and directing visitors; Answering telephones, taking messages, directing intercom pages; Scheduling appointments/meetings; Maintaining department/office files, record keeping, patient record filing; Taking meeting minutes; Collecting payments; Keeping inventory and ordering supplies for the department/office;
+ Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.
Job Qualification
+ High School Diploma or equivalent required.
+ 1-3 years of relevant experience, required.
+ Customer service experience (Preferred)
+ Bilingual (Preferred)
+ Traveling (Preferred)
*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
The salary range for this position is $34,820-$51,950/year
It is Northwell Health's policy to provide equal employment opportunity and treat all applicants and employees equally regardless of their age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, pregnancy, genetic information or genetic predisposition or carrier status, marital or familial status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.
View Now
 

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