4,609 Support Client jobs in the United States

ADP is hiring a **bilingual** **Associate Client Support Consultant.** Works in a hybrid environment - works part of the week in the El Paso office and part at home.
+ _Are you ready to join a company offering career advancement opportunities throughout your career journey?_
+ _Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?_
+ _Are you looking for an inclusive environment with a culture of collaboration and belonging?_
If so, this may be an opportunity for you. Read on and decide for yourself.
In this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You carry the weight of ADP's service reputation and client satisfaction in your hands.
The nature of what you do every day will not change -- your #1 goal is to help clients who have between 1- 49 employees. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success!
To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
Ready to #MakeYourMark? **Apply now!**
**To learn more about Client Services at ADP** , watch here: YOU'LL DO:** _Responsibilities_
**What you can expect on a typical day:**
**Client Support.** You will help our clients manage their business using our solutions, which could include troubleshooting and probing to resolve payroll issues. Support might also involve partnering with multiple business units and teams for troubleshooting and delivering a seamless client experience.
**Learn.** You will continually upgrade your knowledge and skills on payroll, including federal and state compliance, standard operating procedures, administrative practices, other products, and desktop support tools to develop and maintain your ability to support our clients.
**Organize.** You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year.
**TO SUCCEED IN THIS ROLE** **:** _Required Qualifications_
+ Fluently speak, read and write English and Spanish.
+ Willing to work 9:30am-6pm MST, Monday thru Friday.
+ Start on August 11 and fully attend training in August, September and part of October without interruption.
+ At least one year of experience in a customer service environment or as an HR/HRIS practitioner with systems experience.
+ You can work overtime hours during peak seasons.
+ A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
+ Experience noted above, OR
+ Military experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
**YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:**
+ **Be yourself** in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
+ **Belong** by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
+ **Grow your career** in an agile, fast-paced environment with plenty of opportunities to progress.
+ **Continuously learn** through ongoing training, development, and mentorship opportunities.
+ **Be your healthiest.** Best-in-class benefits start on Day 1 because healthy associates are happy ones.
+ **Focus on your mental health and well-being.** We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
+ **Join a company committed to giving back** and generating a lasting, positive impactupon the communities in which we work and live.
+ **Get paid to pay it forward.** Company-paid time off for volunteering for causes you care about.
What are you waiting for? **Apply now!**
**#LI-Hybrid**
**$17.50/hr**
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.

Hand-in-Hand Support - Client Caseworkers Needed!: Client Caseworker

PLACEMENT PURPOSE
Client caseworkers are the direct and compassionate face of the Red Cross, helping disaster victims, military clients, and international clients receive the assistance they need to recover. The humanitarian mission of the American Red Cross connects us to people and communities across the nation and around the world. The common bonds of humanity and compassion unite us in facing emergencies, disasters, and everyday support for our neighbors.

OPEN TIME DAYS
Client Caseworkers at the American Red Cross are requested to commit to one 4-hour shift per week on a consistent schedule during workday hours. Some positions, once trained, may be completed from home or from the chapter office.

About American Red Cross - North Texas Region Location: Mission Statement

The American Red Cross prevents and alleviates human suffering in emergencies by mobilizing volunteers and the generosity of donors.

Description

Every day, the American Red Cross assists people in emergencieswhether its one displaced family, thousands of disaster victims, or providing care and comfort to service members, veterans, or military families. We also support blood donation efforts to hospitals. Our vital work is made possible by individuals like you. Through your time and care, we achieve extraordinary results.

CAUSE AREAS

Disaster Relief

International

Veterans & Military Families

Disaster Relief, International, Veterans & Military Families

WHEN

We will work with your schedule.

Weekdays - Daytime and Evening
Weekends - Daytime and Evening

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We are looking for a goal oriented, highly organized, self-starter who works well independently or in a team environment. You should be able to problem solve on your feet, be able to gather technical information from nontechnical people, communicate resolution to non-technical people in a timely manner, and have excellent follow-through and follow-up skills. This position reports to the Technical Support Manager.

Responsibilities:

• Act as an escalation point for all inbound cases from Customer Care
• Prioritize cases by impact and work with the team to manage a queue of inbound cases
• Manage walk-up traffic and assist sales, marketing, and engineering as needed with high priority customer-impacting issues
• Monitor a set of customer accounts for breaks in activity and provide proactive outreach to troubleshoot data issues
• Effectively follow-up on open issues with customers and communicate resolution

Qualifications:

• 1-2 years prior experience in a technical support role
• Proficient with basic networking, email and sms deliverability, HTML for email and web, and basic database design
• Proficient in Microsoft Office Suite and Window's operating systems
• Working knowledge of data files including DAT, XML, CSV
• Prior experience working at a technology company or start-up environment
• Previous experience with Salesforce CRM and LogMeIn

The Company:

Founded in 2003, Demandforce provides the leading consumer demand creation solution for small business. Our software-as-a-service application is used by thousands of our customers to grow, keep clients coming back, and manage operations more effectively. We help small business thrive in the Internet economy.

Our product, D3, transforms our customer's client base into a valuable social network, making the connections that drive growth, activity, loyalty and business value. D3 delivers unparalleled results, including guaranteed revenue generation, improved customer activity, satisfaction, and retention, and new customer recruitment. We integrate with the customer's existing workflow and IT systems, making D3 operate with near zero administrative overhead. Currently serving dental practices, automotive shops, doctors and health & beauty providers, Demandforce is building a network in which every service business is connected to any consumer via a single click.

The company has achieved 22 quarters of over 80% year-over-year quarterly growth and is led by a management team with over a decade of experience developing and delivering web-based applications that drive real, tangible business value.

As a key member of the global endpoint operations team, the Client Management Associate plays a vital role in ensuring the secure, compliant, and efficient lifecycle of Windows and iOS endpoints across the enterprise. This position is responsible for executing and optimizing core operational processes-including patch management, OS imaging, and mobile device provisioning-leveraging Microsoft Intune and Ivanti Endpoint Manager. The associate will also contribute to automation and continuous process improvement initiatives, working closely with stakeholders in IT Security, Infrastructure, and Support to maintain endpoint health and regulatory compliance.Key Responsibilities Endpoint Lifecycle & Patch Operations

• Execute monthly patch deployments for Windows OS, Microsoft 365, and third-party applications across global client environments.
• Monitor patch compliance, remediate failed deployments, and escalate high-risk systems collaboratively with IT Security.
• Support OS image deployment and reimaging processes for new hires, hardware refreshes, and remediation scenarios.

Mobile Device & Application Management

• Manage mobile application deployment and software updates for iOS/iPadOS devices using Microsoft Intune.
• Enforce compliance policies and perform device lifecycle tasks through Apple Business Manager (ABM) and Intune auto-enrollment.

Security & Compliance

• Apply and validate endpoint configurations such as BitLocker encryption, Zscaler setup, and conditional access policies.
• Participate in vulnerability remediation efforts and follow change control procedures, including Change Advisory Board (CAB) reviews for patch-related updates.

Operational Excellence & Documentation

• Maintain standard operating procedures (SOPs), deployment checklists, and technical documentation for endpoint and patch operations.
• Identify and champion opportunities for automation and process optimization in endpoint provisioning and compliance reporting.
• Collaborate with the Support and Helpdesk teams to troubleshoot issues related to Windows OS and iOS/iPadOS devices.

QualificationsRequired

• 4 years of experience in endpoint operations, patch management, or IT client support.
• Hands-on expertise with Microsoft Intune and Ivanti Endpoint Manager.
• Proficiency in mobile device management (MDM) for iOS/iPadOS.
• Strong understanding of patch compliance, endpoint security, and IT operational best practices.
• Excellent troubleshooting, communication, and documentation skills.

Preferred

• Experience with PowerShell scripting for automation and reporting tasks.
• Exposure to vulnerability management tools (e.g., Tenable, Qualys) and CVE-based risk prioritization.
• Familiarity with MECM (SCCM), Apple Business Manager, and Android Enterprise environments.
• Knowledge of ITIL processes, particularly change and incident management.
• Ability to interpret compliance dashboards and generate reports using Power BI or Excel.

This role is ideal for a proactive, detail-oriented IT professional driven by operational excellence and continuous improvement in endpoint management. The Client Management Associate will contribute meaningfully to the organization's cybersecurity posture and compliance, while supporting the evolving needs of a global enterprise.

Job Title: Client Support Technician

Location: Scott AFB, IL

Clearance: Secret

Program: HQ CCC

Company/ Program Description:

Centuria, a Service-Disabled Veteran-Owned Small Business (SDVOSB), has been delivering IT, Engineering, and Scientific solutions to the Federal Government since 2002. During our two decades of service we have earned the trust and respect of our government clients for the simple reason that we have great people who are experts in their fields and take pride and ownership in everything they do.

PROGRAM DESCRIPTION:

The HQ Cyberspace Capabilities Center (HQ CCC) is a center within Air Combat Command ACC. Air Combat Command (ACC) is designated as the Core Function Lead Integrator (CFLI) for Cyberspace and HQ CCC supports that mission with integration capabilities and services for the Air Force-provisioned portion of the network. HQ CCC conducts a wide assortment of tasks to facilitate taking AF cyber requirements to cyberspace capabilities.

Job Responsibilities:

• Manage and administer IT devices, laptops, and computers (wired and wireless).

• Perform equipment installations, peripheral connections, installation, and deletion of software consistent with standard configurations and/or established policies.

• Perform configuration management functions for software and hardware.

• Perform initial system diagnostics and troubleshooting. Identify problems and resolve hardware/software/network malfunctions.

• Provide minor software and hardware maintenance, such as component replacement and/or upgrading components and installing software updates and patches. Replacement parts will be provided by the Government.

• Provide basic assistance for commonly used office automation applications.

• Provide ADPE custodian required information on equipment moves or user assignment within 2 working days.

• The contractor shall utilize the Government provided helpdesk software.

• Assist Government personnel, when tasked, to prepare, document, and maintain a review of hardware and software license and maintenance agreement inventories.

Job Requirements:

• Must be local to Scott AFB

• 3+ years of technical experience as helpdesk support or related IT field

• Active Secret security clearance

• DoD 8570.01-M IAT Level II certification. (Security +)