12,457 Support Consultant jobs in the United States

AlphaDesk is LSEG's Order and Portfolio Management Software. AlphaDesk develops and supports the software for hedge funds and asset managers globally. We are a diverse team with good technical skills, and the quality of our software and client services is at the core of our business.

The Client Services team within AlphaDesk assists our clients in using our software to handle their trading, monitoring, and reporting of their investments. The team works directly with portfolio managers, traders, and operations staff at hedge funds to resolve issues and explain AlphaDesk's capabilities. We regularly hear from clients that our support is industry leading. Our goal is to sustain this reputation by hiring hardworking people and developing their skills to deliver outstanding support.

In this role you will join our Client Services team to deliver high quality, high touch support to our clients. You will be directly interacting with our clients to support an OEMS software solution front to back. You will be the face of the company to our users globally and will be supported internally by domain specialists within the AlphaDesk operations team. We are a small but fast growing team and this is an outstanding opportunity to join and deliver industry leading support. It is an immersive role where you will be expected and encouraged to learn on job and begin a meaningful career in financial technology.

Responsibilities:

• Guide clients on the features and capabilities of LSEG AlphaDesk software through phone and email support

• Develop and apply expertise on all aspects of financial markets to explain functions of LSEG AlphaDesk

• Deploy software and resolve technical issues and configurations (networking, SQL, FTP, encryption)

• Support electronic trading workflows including FIX message problem solving

• Work directly with development to highlight bugs and product improvements.

• Raise sophisticated issues and participate in their resolution to improve your capabilities and knowledge

Requirements:

• An undergraduate degree, preferably with a major in science, business or information technology, or equivalent working experience

• From 0 - 3 years experience in customer service, technology, or financial markets

• Knowledge of financial markets, and familiarity with buy side workflows

• Ability to communicate effectively with clients and colleagues

• Great teammate with a consultative approach to problem solving

• Willingness to learning emerging technologies and new software

• Good time leadership skills, and ability to work optimally under time constraints

Benefits:

Small, fast paced team with growth opportunities
Support and resources of large global company
Exposure to all aspects of the financial technology services industry in a global environment
Application Instructions:

Please submit both a resume and cover letter. We are reviewing candidates continuously and will not wait until the application process to end to begin interviews and potentially hiring candidates. In your cover letter, please highlight:

Previous experience working with internal/external clients

Proficiency and experience in technical roles

Interest in financial markets

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

This role provides functional and technical support to an Insight Global client's employees and affiliates in the use of computer hardware, software, and other IT related services. This individual will be responsible for installing operating systems and applications, maintaining hardware/software updates, creating and maintaining technical documentation, and training staff on new technologies. They will assist in supporting the day-to-day audio-visual needs of onsite and offsite meetings/events,. This role will also serve as an administrator for Active Directory, Microsoft 365, VMware Workspace ONE, RACF, NCID and site parking.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .

- Experience in using an end point management tool, like JAMF and VMware Workspace ONE, to register devices, deploy software packages, and maintain asset inventory
- In depth knowledge of Active Directory, Azure Active Directory, VMware Workspace One - Knowledge of PowerShell scripting
- Experience with managing and supporting M365 services (OneDrive, Teams, SharePoint, Power-BI, Power Automate, Stream, etc.)
- Strong knowledge of Office Applications (Outlook, OneNote, Excel, Word and PowerPoint) and their integration points with SharePoint Online
Possess ability to troubleshoot, diagnose and solve problems as well as document all steps taken for resolution including use of an internal ticketing system
- Experience with Windows and macOS installation and troubleshooting
- Experience with audio-visual equipment, such as cameras, microphones, mixers, and sound system components
- Knowledge of Active Directory, Group Policy, Microsoft Office applications, and Microsoft 365 (OneDrive, SharePoint, Teams)
- Experience with setting up, hosting, and providing support for online meetings (Zoom and Microsoft Teams)
- Experience with laptop imaging and provisioning

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply for this Job link/button.

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Salary Details A minimum of $500 to $,000, depending on the scope of work and the availability of funding support.

Offer Information

The final salary offer may be determined by several factors, including, but not limited to, the candidates qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the universitys broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.

Rutgers offers a comprehensive benefits package to eligible employees, based on position, which includes:

• Medical, prescription drug, and dental coverage
• Paid vacation, holidays, and various leave programs
• Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
• Employee and dependent educational benefits

Position Status

Position Status Part Time

Posting Number

Posting Number 25FA0385

Posting Open Date

Posting Close Date

Qualifications

Minimum Education and Experience

Bachelors degree from an accredited college or university in Social Work, Human Services, Education, Training, Human Resources, Public/Business Administration, Child Development, Communications, or related discipline appropriate to training being conducted.

Masters degree preferred.

Computer proficiency and high level of comfort with presentation software and use of learning.

Certifications/Licenses

Required Knowledge, Skills, and Abilities

Preferred Qualifications

Computer proficiency to include: setting up and troubleshooting equipment; use of presentation software and inputting data on line.

Physical Demands and Work Environment

Must be able to travel by personal vehicle to various training locations throughout New Jersey

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals , if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidates offer of employment or disciplinary action up to and including termination.

Position Information Recruitment/Posting Title Research Support Consultant Department School of Social Work Salary Details A minimum of 500 to 1,000, depending on the scope of work and the availability of funding support. Offer Information The final salary offer may be determined by several factors, including, but not limited to, the candidates qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the universitys broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent. Benefits Rutgers offers a comprehensive benefits package to eligible employees, based on position, which includes:

• Medical, prescription drug, and dental coverage
• Paid vacation, holidays, and various leave programs
• Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
• Employee and dependent educational benefits
• Life insurance coverage
• Employee discounts programs

Under Policy 100.3.1 Immunization Policy for Covered Individuals , if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidates offer of employment or disciplinary action up to and including termination.

Required fields are indicated with an asterisk (*).

Required Documents

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement .

In compliance with the Americans with Disabilities Act (ADA) and the New Jersey Law Against Discrimination (NJLAD), if you have a disability and would like to request an accommodation with regard to your access to and/or your participation in the application and selection processes (for example, the online application process or interviews), please call 848-932-444 or e-mail us .

Rutgers University is an equal access/equal opportunity institution. If you have trouble accessing this page because of a disability, please contact us at or via email at OneSource@ .

For technical assistance with the applicant tracking system (login, filling out your application, resetting your password, etc.) please contact the ROCS Help Desk at 848-932-444 or ROCS@ .

To learn more about Rutgers Universitys commitment to diversity and inclusion on its campuses, click here .

Our client, a leading financial services provider, is seeking a Business Support Consultant/Agreements Specialist to join their team. As a Business Support Consultant, you will be part of the operations team supporting various initiatives. The ideal candidate will have strong analytical skills, excellent communication abilities, and a problem-solving mindset which will align successfully in the organization.
Job Title: Business Support Consultant/Agreement Specialist
Location: Johnston, RI
Pay Range: $30-$32/hr on W2
Contract role

Managers Note

• Ability to read and interpret agreements.
• Experience with DACA/BACA agreements is a plus; training will be provided if needed.
• Familiarity with Salesforce is advantageous; training will be offered.
• Initial schedule is 4 days onsite; will transition to 5 days onsite post-training.
• A background in banking is beneficial.
• Bachelor's degree is preferred

• Medical
• Dental Plan
• Vision Plan
• 401(k)
• Weekly Pay

Our client, a leading financial services provider, is seeking a Business Support Consultant/Agreements Specialist to join their team. As a Business Support Consultant, you will be part of the operations team supporting various initiatives. The ideal candidate will have strong analytical skills, excellent communication abilities, and a problem-solving mindset which will align successfully in the organization.

Job Title: Business Support Consultant/Agreement Specialist

Location: Johnston, RI

Pay Range: $30-$32/hr on W2

Contract role

Managers Note

• Ability to read and interpret agreements.

• Experience with DACA/BACA agreements is a plus; training will be provided if needed.

• Familiarity with Salesforce is advantageous; training will be offered.

• Initial schedule is 4 days onsite; will transition to 5 days onsite post-training.

• A background in banking is beneficial.

• Bachelor’s degree is preferred

Description:

• overseeing and routing operations tickets, performing daily account monitoring and reporting, and researching issues related to treasury services and entitlements; facilitating authorized disbursements, and handling wire deletions.

• facilitating post-execution documentation, sending welcome letters with wiring instructions, and enabling portal enrollment and setup; and channeling requests for amendments, disbursements, triggering, termination, and ops exception requests.

• Disbursement validation, periodic monitoring and reporting, error correction through Salesforce reports; periodic control testing and refresh exercises, ensuring that all operational activities are conducted efficiently and accurately.

Required Qualifications:

• Bachelor’s degree in business administration, Finance, or a related field.

• Proven experience in operations management, preferably within the financial services industry.

• Strong analytical and problem-solving skills.

• Excellent communication and interpersonal skills.

• Proficiency in relevant software and systems (e.g., Salesforce, Microsoft Office Suite).

Preferred Qualifications:

• Advanced degree or certification in a related field.

• Experience with Special Liquidity products and services such as DACA/BACA agreements

• Knowledge of treasury services and entitlements.

Upon completion of waiting period consultants are eligible for:

• Medical

• Dental Plan

• Vision Plan

• 401(k)

• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

Welcome to Manhattan. Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices. In the warehouse, on the road and in the store, we make what was once impossible, possible. If you want to tackle complex problems and redefine markets, you've come to the right place.

Act as consultant to client in connection with Manhattan technologies to proactively troubleshoot and resolve more complex issues that arise post implementation involving supply chain software solutions for client specific modifications. Define client needs and develop plan for delivery of solutions. Perform detailed design for customer specific enhancements. Guide client through system implementation of additional functionality. Prioritize issues and projects. Suggest product improvements based on customer feedback.

MINIMUM REQUIREMENTS

• Bachelor's or foreign equivalent degree in computer science, engineering or related technical field

• 1 year of experience developing, supporting or implementing packaged, application software

• Experience with database troubleshooting or developing in SQL or related relational database
• Requires up to 50% travel

At Manhattan, it's about more than just the work. From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here. Our team members' backgrounds, experiences and perspectives add to us as a whole and make us unique.

We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed.

Title: Applications Support Consultant
Location- Pittsburg (PA), Lake Mary (Fl), (Onsite)

Description: L2 Support program
Domain: Production Support

Technology: Unix, PL/SQL

Other Skills: App Dynamics, Splunk

Role: Application Support consultant

Location: Pittsburg (PA), Lake Mary (Fl)

Educational Qualifications: Graduate

Role Description: Senior Technical Lead to provide L2 Production Support for Critical shared services platforms. Individual will work closely with the application development teams and Infrastructure support groups to ensure systems are highly available.

Responsibility: Maintains and Supports moderately complex applications and their operating environments. Performs complex troubleshooting as a subject matter expert in one or more applications.
Works to ensure appropriate monitoring and alerting setup. Leads root cause analysis and problem management for complex problems to address underlying technical issues.
Collaborate with Business and Application development stakeholders.
Lead production readiness reviews for new releases and validate the supportability of changes prior to introduction into production.
Monitors changes to applications and their operating environment.
Analyzes any complex issues.
Recommends technical solutions on application problems.
Reviews and develops updates of contigency documentation and processes.
Performs periodic tests of disaster recovery processes.
Reviews and Analyzes product migrations through all systems environments.
May review and execute Change Management Scripts.
Leads MIM Calls for issue resolution.

The ADMS Infrastructure Support Consultant will supply IT support services for critical applications and systems that drives the customer's operations. The role is responsible for supporting tool, application and monitoring infrastructure for the customer's critical operations.

Note: This role is a hybrid of onsite/remote work with an expectation to be at customer site occasionally 3-4 days a week.

Roles and Responsibilities:

• Participate in projects while meeting critical deadlines
• Self-motivated individual
• Ensure that configuration and change management processes are documented accurately
• Respond to all major incidents
• Create new server and system environments as needed, including designing, completing system installation, documenting, and enforcing system standards
• Optimize system performance by monitoring, troubleshooting issues, and scheduling upgrades to maintain a secure and reliable environment
• Secure mission critical systems by establishing policies, enforcing policies and monitoring access
• Implement changes to stage, test, development, and production to allow applications and services to access devices
• Ensure device logging is active and forwarding properly to the appropriate repository
• Interact with internal and external stakeholders to resolve issues by troubleshooting and utilizing creative problem-solving skills
• Ability to work both independently as well as in a team environment
• Local travel is required, as needed, to support the customer's environments
• Participate in an on-call rotation and providing after-hours support when required

• RHEL knowledge
• VMWare knowledge
• Windows 10 and Windows Server 2016/2019 knowledge
• Baseline tools experience (for example: Tripwire Enterprise, Tanium)
• Logging tools experience (for example Snare, Tripwire Log center)
• Vulnerability toolsets experience (for example: FireEye, Nessus, Tripwire IP360)
• Operating System and Application vulnerability patching tool experience (for example: WSUS, IBM Big Fix)
• System backup tool experience (for example: Net Vault)
• Multi factor tool experience (for example: RSA)
• Eight plus years of experience in supporting Linux and Windows operation systems, Networking systems, Telecommunications, Telemetry, Satellite or Optel Networks
• Bachelor of Science degree in Electrical Engineering, Electrical Engineering Technology, Computer Science or other technical discipline from an accredited school preferred but not required
• Knowledge in Networking systems, telecommunications, telemetry and Optel networks, Supervisory Control and Data Acquisition (SCADA) systems, tele-protection, and operational telephony
• Good understanding of networking technologies (CCNP/CCNA level), dynamic routing (EIGRP/BGP/OSPF), Cisco L2/L3 switches, Checkpoint Firewalls, Cisco Routers, Cisco FirePower IDS/IPS, Cisco Client, DMVPN, Zscaler, Network Encryption and VPN technologies.
• Excellent communication, teamwork, customer service and listening skills